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How to Build a Team That Runs Without You with Dr. Noha Polack
The EntreMD Podcast
Pediatrician Dr. Noha Polack built a leadership team strong enough to run her private practice without her. Dr. Una breaks down how physician entrepreneurs can build a team, hire well, and buy back their time.
👉 Ready for the next step? Book a call: https://program.www.entremd.com/call
Dr. Noha Polack has run her New Jersey pediatric practice for 25 years, and she's candid about the calls she got wrong first. The hardest was holding onto an employee long after the fit was gone. When she finally made the change, the office mood lifted and her best people stopped eyeing the exit. Her rule now: hire for personality, and if it isn't working in three months, let go.
She also watched urgent care centers and venture-backed clinics open on nearly every corner, pulling at both her patients and her staff. Most practices around her sold to hospital systems or private equity. Dr. Polack joined a larger group instead, keeping full autonomy while improving her finances enough to pay her team better.
The shift came when she stopped hunting for the perfect manager and started building one. A monthly leadership book club turned two of her staff into office managers who run the day-to-day, which is what made a month away possible even with three providers out on leave at the same time. Her takeaway: she's the most worthwhile person she can invest in.
Tune in and get to work!
Key Takeaways
00:00 30 years in and still loving medicine, business, and life
02:06 Marketing your practice has completely changed. Get loud
03:06 Your voice is not for you. It belongs to your patients
04:50 Mistake 1: Holding onto the wrong hire too long
06:10 Fear and timidity are not a business strategy
08:32 Mistake 2: Not watching what the competition is doing
11:00 Analyze the challenge. Then make a plan
12:26 You cannot build a great practice alone
14:46 Stop waiting for the perfect manager. Train one
16:02 Mentoring your team is the price you pay for freedom
19:04 Three providers down. She still went to Asia for a month
24:22 Hire for coachability and ownership. Not experience
Additional Resources
🎓 Learn more about the EntreMD Business School: https://entremd.com/call
📧 Subscribe to our newsletter for weekly business tips for physician entrepreneurs: https://www.entremd.com/newsletter
Follow Dr. Una on social media: Instagram: @druna.entremd Facebook: @entremd LinkedIn: @drchiomauna YouTube: @entremd TikTok: @druna.entremd
Find Dr. Noha Polack: Progressive Pediatrics (New Jersey)
Instagram: @progressive_pediatrics
YouTube: @ProgressivePediatrics
Additional Resources:
- Learn more about my 12-month program.
- Interested in 1-on-1 coaching? Apply here.
- Grab a copy of the "The 7-Figure Physician CEO" book.
When you are ready to work with us, here are three ways:
- The Profitable Private Practice Movement - If you want to build a thriving private practice that serves a lot of patients, while creating time and financial freedom for you, come join us here.
- EntreMD Business School Grow - This is our year-long program with a track record of producing physician entrepreneurs who are building 6, 7 and 7+ figure businesses. They do this while building their dream lives!
- EntreMD Business School Scale - This is our high-level mastermind for physicians who have crossed the seven figure milestone and want to build their businesses to be well oiled machines that can run without them.
To get on a call with my team to determine your next best step, go here ...
