Talking Credit Unions with Chris Smith
These podcasts aim to communicate topics of interest from the world of credit unions targeted at managers, directors and other activists within the world of credit unions. I'm a long term supporter of credit unions and have served on the board of directors of several credit unions. This is a not for profit venture and my time is donated pro-bono. I am constantly on the look-out for stories and topics of interest to credit unions especially, but not exclusively, in the UK and Ireland. Contact me: smithowls@gmail.com A contribution to my costs has been made by Swoboda Research Centre and I rely on them for additional distribution and inspiration.
Talking Credit Unions with Chris Smith
EDITION 23 - More Fintech Solutions? CUApps
This is podcast is where I look at another mobile 'app' being currently used by some credit unions.
In this edition I talk with the enthusiastic Karen Bennett, CEO of the Merseyside based Enterprise Credit Union, about its fairly recent take up member mobile ‘app’ CUApps.
Firstly, I spoke with the two young Scots tech entrepreneurs, Declan McGallagy and Jack Alison who founded CU Apps over eight years ago. They tell me how they specialise in premium mobile app and chatbot development, working closely with credit unions and their core banking providers to offer bespoke apps that help credit unions reduce costs and engage new and existing members through expert mobile and chat offerings.
We cannot yet know whether people’s new digital communication patterns will continue once stay-at-home, distancing, and lockdown measures are lifted, and people are able to meet more easily, in person again. However, given the major impact the coronavirus pandemic has had on people’s increase in digital communication behaviours, clearly credit unions are increasingly considering how the pandemic is shaping their entire digital future.
Talking Credit Unions with Chris Smith is a regular podcast dedicated to informing credit union practitioners, leaders and opinion formers on variety of industry topics. To contact Chris Smith, smithowls@gmail.com