This is podcast is where I look at another mobile 'app' being currently used by some credit unions.
In this edition I talk with the enthusiastic Karen Bennett, CEO of the Merseyside based Enterprise Credit Union, about its fairly recent take up member mobile ‘app’ CUApps.
Firstly, I spoke with the two young Scots tech entrepreneurs, Declan McGallagy and Jack Alison who founded CU Apps over eight years ago. They tell me how they specialise in premium mobile app and chatbot development, working closely with credit unions and their core banking providers to offer bespoke apps that help credit unions reduce costs and engage new and existing members through expert mobile and chat offerings.
We cannot yet know whether people’s new digital communication patterns will continue once stay-at-home, distancing, and lockdown measures are lifted, and people are able to meet more easily, in person again. However, given the major impact the coronavirus pandemic has had on people’s increase in digital communication behaviours, clearly credit unions are increasingly considering how the pandemic is shaping their entire digital future.
Talking Credit Unions with Chris Smith is a regular podcast dedicated to informing credit union practitioners, leaders and opinion formers on variety of industry topics. To contact Chris Smith, smithowls@gmail.com