On this episode of The Author Factor Podcast I am having a conversation with telemarketing expert and author, Wendy Harris.

Wendy has worked in the sales and communication industry for over 30 years, and now uses this knowledge to train others in telemarketing, telesales, customer service and account management.

She is the host of the Making Conversations Count podcast and the author of the best-selling book, Making Conversations Count: How to sell over the phone.

Learn more about Wendy by visiting: www.wagassociates.com.