The Citizens Advice Bureaux are the places people turn to when they've a problem. The one in Portobello sees up to 80 people a week - that's about 4,000 people a year wanting help! Some of them might get help using the website - citizensadvice.org.uk/scotland - but the door is open if that doesn't work. The Porty Bureau offers drop-in sessions two mornings a week, on a Tuesday and Thursday. Currently, there are some 25 regular, trained volunteers working there - but they need support from receptionists on a Monday and Wednesday afternoon.