{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":2.17,"body":"This is a draft transcript"},{"startTime":0.0,"endTime":2.17,"body":"produced live at the event"},{"startTime":2.17,"endTime":3.58,"body":"and corrected for spelling"},{"startTime":2.17,"endTime":3.58,"body":"and basic errors."},{"startTime":3.58,"endTime":6.19,"body":"It is not"},{"startTime":3.58,"endTime":6.19,"body":"a commercial transcript."},{"startTime":6.19,"endTime":7.42,"body":"AXSCHAT"},{"startTime":6.19,"endTime":7.42,"body":"Jim Smith"},{"speaker":"NEIL","startTime":7.42,"endTime":8.62,"body":"Hello and welcome to Axschat."},{"speaker":"NEIL","startTime":8.62,"endTime":10.24,"body":"I am delighted that we are able"},{"speaker":"NEIL","startTime":8.62,"endTime":10.24,"body":"to be joined by one of my team"},{"speaker":"NEIL","startTime":10.24,"endTime":12.29,"body":"and long-term member"},{"speaker":"NEIL","startTime":10.24,"endTime":12.29,"body":"of the Axschat community,"},{"speaker":"NEIL","startTime":12.29,"endTime":14.73,"body":"Jim Smith or Dr Smith."},{"speaker":"NEIL","startTime":15.79,"endTime":19.25,"body":"So, Jim, it's great"},{"speaker":"NEIL","startTime":15.79,"endTime":19.25,"body":"to have you with us."},{"speaker":"NEIL","startTime":19.25,"endTime":22.43,"body":"Obviously, I know you really"},{"speaker":"NEIL","startTime":19.25,"endTime":22.43,"body":"well, but our audience may not."},{"speaker":"NEIL","startTime":23.45,"endTime":27.07,"body":"You participated in Axschat,"},{"speaker":"NEIL","startTime":23.45,"endTime":27.07,"body":"and your Twitter handle"},{"speaker":"NEIL","startTime":27.07,"endTime":30.66,"body":"is Scotia Tech"},{"speaker":"NEIL","startTime":27.07,"endTime":30.66,"body":"for the people that do Twitter"},{"speaker":"NEIL","startTime":30.66,"endTime":34.44,"body":"but have not made"},{"speaker":"NEIL","startTime":30.66,"endTime":34.44,"body":"the connection this is Jim."},{"speaker":"NEIL","startTime":34.44,"endTime":38.88,"body":"So, Jim you have been working in"},{"speaker":"NEIL","startTime":34.44,"endTime":38.88,"body":"the accessibility field with me"},{"speaker":"NEIL","startTime":38.88,"endTime":42.6,"body":"for over half"},{"speaker":"NEIL","startTime":38.88,"endTime":42.6,"body":"the last decade."},{"speaker":"NEIL","startTime":42.6,"endTime":44.88,"body":"But what was it that first"},{"speaker":"NEIL","startTime":42.6,"endTime":44.88,"body":"got you interested,"},{"speaker":"NEIL","startTime":44.88,"endTime":46.18,"body":"and you know,"},{"speaker":"NEIL","startTime":46.18,"endTime":49.02,"body":"tell us a bit about"},{"speaker":"NEIL","startTime":46.18,"endTime":49.02,"body":"your journey into the topic?"},{"speaker":"JIM","startTime":49.97,"endTime":51.58,"body":"Well, I think it's eight years"},{"speaker":"JIM","startTime":51.58,"endTime":54.43,"body":"we have been working together"},{"speaker":"JIM","startTime":51.58,"endTime":54.43,"body":"now, Neil believe it or not."},{"speaker":"JIM","startTime":54.43,"endTime":57.64,"body":"But I got interested"},{"speaker":"JIM","startTime":54.43,"endTime":57.64,"body":"a long time ago,"},{"speaker":"JIM","startTime":57.64,"endTime":58.94,"body":"to be honest with you."},{"speaker":"JIM","startTime":58.94,"endTime":61.99,"body":"I think the first time I became"},{"speaker":"JIM","startTime":58.94,"endTime":61.99,"body":"aware about accessibility"},{"speaker":"JIM","startTime":62.68,"endTime":65.58,"body":"was back actually in 1984,"},{"speaker":"JIM","startTime":65.58,"endTime":69.22,"body":"when I had a job with the local"},{"speaker":"JIM","startTime":65.58,"endTime":69.22,"body":"Parks and Recreation Department"},{"speaker":"JIM","startTime":69.22,"endTime":71.99,"body":"as a gardener and a gardener's"},{"speaker":"JIM","startTime":69.22,"endTime":71.99,"body":"assistant 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interested"},{"speaker":"JIM","startTime":402.45,"endTime":404.71,"body":"in a few organisations there."},{"speaker":"JIM","startTime":404.71,"endTime":408.5,"body":"So, I worked with"},{"speaker":"JIM","startTime":404.71,"endTime":408.5,"body":"the Cot Death Association"},{"speaker":"JIM","startTime":408.5,"endTime":410.83,"body":"to try to brush up a little bit"},{"speaker":"JIM","startTime":408.5,"endTime":410.83,"body":"on my sign language."},{"speaker":"JIM","startTime":410.83,"endTime":413.3,"body":"It's still not good."},{"speaker":"JIM","startTime":410.83,"endTime":413.3,"body":"I still need to work on it."},{"speaker":"JIM","startTime":413.3,"endTime":415.08,"body":"But it was really interesting"},{"speaker":"JIM","startTime":413.3,"endTime":415.08,"body":"to see"},{"speaker":"JIM","startTime":415.08,"endTime":416.7,"body":"all the communities"},{"speaker":"JIM","startTime":415.08,"endTime":416.7,"body":"and learn there."},{"speaker":"JIM","startTime":416.7,"endTime":419.85,"body":"So, that is really"},{"speaker":"JIM","startTime":416.7,"endTime":419.85,"body":"about my history"},{"speaker":"JIM","startTime":420.5,"endTime":422.94,"body":"of how I got"},{"speaker":"JIM","startTime":420.5,"endTime":422.94,"body":"to be here today."},{"speaker":"NEIL","startTime":423.88,"endTime":426.71,"body":"Yeah, and I need"},{"speaker":"NEIL","startTime":423.88,"endTime":426.71,"body":"to mention"},{"speaker":"NEIL","startTime":426.71,"endTime":429.08,"body":"you are also a member"},{"speaker":"NEIL","startTime":426.71,"endTime":429.08,"body":"of our expert communities"},{"speaker":"NEIL","startTime":429.08,"endTime":431.14,"body":"and scientific communities,"},{"speaker":"NEIL","startTime":431.14,"endTime":434.52,"body":"contributing to"},{"speaker":"NEIL","startTime":431.14,"endTime":434.52,"body":"the thought leaders"},{"speaker":"NEIL","startTime":434.52,"endTime":436.26,"body":"within the organisation"},{"speaker":"NEIL","startTime":434.52,"endTime":436.26,"body":"as well."},{"speaker":"NEIL","startTime":436.26,"endTime":441.0,"body":"So happy that it's eight years,"},{"speaker":"NEIL","startTime":436.26,"endTime":441.0,"body":"it's passed pretty quickly."},{"speaker":"NEIL","startTime":443.29,"endTime":447.33,"body":"And of course, very much glad"},{"speaker":"NEIL","startTime":443.29,"endTime":447.33,"body":"that you did make that call."},{"speaker":"NEIL","startTime":447.89,"endTime":449.98,"body":"Debra, you have got"},{"speaker":"NEIL","startTime":447.89,"endTime":449.98,"body":"a question?"},{"speaker":"DEBRA","startTime":449.98,"endTime":454.03,"body":"Well, I am just always"},{"speaker":"DEBRA","startTime":449.98,"endTime":454.03,"body":"impressed with the ATOS team"},{"speaker":"DEBRA","startTime":454.03,"endTime":459.16,"body":"only because you have someone"},{"speaker":"DEBRA","startTime":454.03,"endTime":459.16,"body":"like Jim who is so technical"},{"speaker":"DEBRA","startTime":459.16,"endTime":462.6,"body":"and really, really wants"},{"speaker":"DEBRA","startTime":459.16,"endTime":462.6,"body":"to make sure"},{"speaker":"DEBRA","startTime":462.6,"endTime":465.22,"body":"that everybody"},{"speaker":"DEBRA","startTime":462.6,"endTime":465.22,"body":"is included digitally,"},{"speaker":"DEBRA","startTime":465.22,"endTime":468.52,"body":"and I know you're into"},{"speaker":"DEBRA","startTime":465.22,"endTime":468.52,"body":"the e learning stuff Jim."},{"speaker":"DEBRA","startTime":468.52,"endTime":471.93,"body":"But I am just really,"},{"speaker":"DEBRA","startTime":468.52,"endTime":471.93,"body":"always impressed"},{"speaker":"DEBRA","startTime":471.93,"endTime":474.54,"body":"because it feels like your team"},{"speaker":"DEBRA","startTime":474.54,"endTime":476.56,"body":"Neil is doing things"},{"speaker":"DEBRA","startTime":474.54,"endTime":476.56,"body":"differently."},{"speaker":"DEBRA","startTime":476.56,"endTime":480.56,"body":"For example, I wouldn't expect"},{"speaker":"DEBRA","startTime":476.56,"endTime":480.56,"body":"to see an Antonio Santos"},{"speaker":"DEBRA","startTime":480.56,"endTime":481.97,"body":"on accessibility team."},{"speaker":"DEBRA","startTime":481.97,"endTime":484.81,"body":"I would not expect to see"},{"speaker":"DEBRA","startTime":481.97,"endTime":484.81,"body":"some of the others."},{"speaker":"DEBRA","startTime":484.81,"endTime":486.83,"body":"Jim, I'm fascinated with"},{"speaker":"DEBRA","startTime":486.83,"endTime":490.15,"body":"because he has such"},{"speaker":"DEBRA","startTime":486.83,"endTime":490.15,"body":"a strong technical background."},{"speaker":"DEBRA","startTime":490.15,"endTime":494.08,"body":"And you have been very involved"},{"speaker":"DEBRA","startTime":490.15,"endTime":494.08,"body":"in the standards creation"},{"speaker":"DEBRA","startTime":494.08,"endTime":497.0,"body":"and the continuation"},{"speaker":"DEBRA","startTime":494.08,"endTime":497.0,"body":"of the standards as well,"},{"speaker":"DEBRA","startTime":497.0,"endTime":499.22,"body":"Jim or should I say"},{"speaker":"DEBRA","startTime":497.0,"endTime":499.22,"body":"Dr Jim Smith"},{"speaker":"DEBRA","startTime":499.22,"endTime":502.16,"body":"since Neil just did,"},{"speaker":"DEBRA","startTime":499.22,"endTime":502.16,"body":"congratulations."},{"speaker":"DEBRA","startTime":502.16,"endTime":507.93,"body":"But Jim, whenever as you"},{"speaker":"DEBRA","startTime":502.16,"endTime":507.93,"body":"have watched and participated"},{"speaker":"DEBRA","startTime":507.93,"endTime":510.86,"body":"as all of this accessibility"},{"speaker":"DEBRA","startTime":507.93,"endTime":510.86,"body":"has unfolded,"},{"speaker":"DEBRA","startTime":511.39,"endTime":513.87,"body":"does it give you hope"},{"speaker":"DEBRA","startTime":511.39,"endTime":513.87,"body":"that we are finally,"},{"speaker":"DEBRA","startTime":514.55,"endTime":518.18,"body":"that the technologists"},{"speaker":"DEBRA","startTime":514.55,"endTime":518.18,"body":"are finally really hearing us"},{"speaker":"DEBRA","startTime":518.18,"endTime":521.48,"body":"and understanding"},{"speaker":"DEBRA","startTime":518.18,"endTime":521.48,"body":"that we need to design"},{"speaker":"DEBRA","startTime":521.48,"endTime":525.16,"body":"so that human beings"},{"speaker":"DEBRA","startTime":521.48,"endTime":525.16,"body":"can you know really be included?"},{"speaker":"DEBRA","startTime":525.16,"endTime":528.99,"body":"That the human centric design."},{"speaker":"DEBRA","startTime":525.16,"endTime":528.99,"body":"Because I see a lot of arguments"},{"speaker":"DEBRA","startTime":528.99,"endTime":531.26,"body":"but I'm just curious"},{"speaker":"DEBRA","startTime":528.99,"endTime":531.26,"body":"what are you seeing Jim"},{"speaker":"DEBRA","startTime":531.26,"endTime":533.51,"body":"because you are one of"},{"speaker":"DEBRA","startTime":531.26,"endTime":533.51,"body":"the brightest people"},{"speaker":"DEBRA","startTime":533.51,"endTime":535.76,"body":"I see in this field."},{"speaker":"DEBRA","startTime":533.51,"endTime":535.76,"body":"You impress me."},{"speaker":"DEBRA","startTime":535.76,"endTime":539.06,"body":"And I love your accent"},{"speaker":"DEBRA","startTime":535.76,"endTime":539.06,"body":"but that is just something else."},{"speaker":"JIM","startTime":540.74,"endTime":541.98,"body":"First of all,"},{"speaker":"JIM","startTime":541.98,"endTime":543.56,"body":"the reason"},{"speaker":"JIM","startTime":541.98,"endTime":543.56,"body":"I don't use the doctor"},{"speaker":"JIM","startTime":543.56,"endTime":547.02,"body":"is my PhD is in palaeontology,"},{"speaker":"JIM","startTime":543.56,"endTime":547.02,"body":"sort of thing so,"},{"speaker":"JIM","startTime":547.02,"endTime":549.75,"body":"I drop it for this."},{"speaker":"JIM","startTime":547.02,"endTime":549.75,"body":"So, it's not really relevant."},{"speaker":"JIM","startTime":549.75,"endTime":553.59,"body":"I think I am probably not"},{"speaker":"JIM","startTime":549.75,"endTime":553.59,"body":"the most technical person I know"},{"speaker":"JIM","startTime":553.59,"endTime":555.239,"body":"but I work"},{"speaker":"JIM","startTime":553.59,"endTime":555.239,"body":"with technical people,"},{"speaker":"JIM","startTime":556.57,"endTime":560.11,"body":"and I leverage their expertise"},{"speaker":"JIM","startTime":556.57,"endTime":560.11,"body":"in there"},{"speaker":"JIM","startTime":560.11,"endTime":562.21,"body":"and I will talk about"},{"speaker":"JIM","startTime":560.11,"endTime":562.21,"body":"the expert community"},{"speaker":"JIM","startTime":562.21,"endTime":564.01,"body":"and the scientific community"},{"speaker":"JIM","startTime":562.21,"endTime":564.01,"body":"in a minute"},{"speaker":"JIM","startTime":564.01,"endTime":565.27,"body":"but what is more important"},{"speaker":"JIM","startTime":565.27,"endTime":569.11,"body":"and what actually gives me hope"},{"speaker":"JIM","startTime":565.27,"endTime":569.11,"body":"when I look at ATOS."},{"speaker":"JIM","startTime":569.85,"endTime":571.899,"body":"I am going to talk"},{"speaker":"JIM","startTime":569.85,"endTime":571.899,"body":"for instance last week"},{"speaker":"JIM","startTime":572.61,"endTime":575.52,"body":"to some of the developers"},{"speaker":"JIM","startTime":572.61,"endTime":575.52,"body":"and some of the calls there,"},{"speaker":"JIM","startTime":575.52,"endTime":578.54,"body":"that they are beginning to get"},{"speaker":"JIM","startTime":575.52,"endTime":578.54,"body":"interested in accessibility"},{"speaker":"JIM","startTime":578.54,"endTime":582.75,"body":"without me or Neil sort"},{"speaker":"JIM","startTime":578.54,"endTime":582.75,"body":"of badgering them"},{"speaker":"JIM","startTime":582.75,"endTime":585.21,"body":"or poking them with a stick"},{"speaker":"JIM","startTime":582.75,"endTime":585.21,"body":"to make them do it"},{"speaker":"JIM","startTime":585.21,"endTime":587.54,"body":"or things like that."},{"speaker":"JIM","startTime":585.21,"endTime":587.54,"body":"They pick it up themselves"},{"speaker":"JIM","startTime":587.54,"endTime":590.27,"body":"and they seem to be"},{"speaker":"JIM","startTime":587.54,"endTime":590.27,"body":"enjoying disseminating that"},{"speaker":"JIM","startTime":591.4,"endTime":594.85,"body":"within their own communities"},{"speaker":"JIM","startTime":591.4,"endTime":594.85,"body":"and I think part of that as well"},{"speaker":"JIM","startTime":594.85,"endTime":599.12,"body":"is that ATOS is a champions"},{"speaker":"JIM","startTime":594.85,"endTime":599.12,"body":"network we have just kicked off"},{"speaker":"JIM","startTime":599.12,"endTime":601.28,"body":"and the champions"},{"speaker":"JIM","startTime":599.12,"endTime":601.28,"body":"network to me"},{"speaker":"JIM","startTime":601.28,"endTime":605.06,"body":"is it the eyes and ears"},{"speaker":"JIM","startTime":601.28,"endTime":605.06,"body":"across the organisation"},{"speaker":"JIM","startTime":605.06,"endTime":608.52,"body":"that we have that allows"},{"speaker":"JIM","startTime":605.06,"endTime":608.52,"body":"everyone to get involved."},{"speaker":"JIM","startTime":608.52,"endTime":610.67,"body":"Because we are"},{"speaker":"JIM","startTime":608.52,"endTime":610.67,"body":"a small enough team"},{"speaker":"JIM","startTime":610.67,"endTime":613.52,"body":"that we can't look after an"},{"speaker":"JIM","startTime":610.67,"endTime":613.52,"body":"organisation as small as ATOS,"},{"speaker":"JIM","startTime":613.52,"endTime":616.04,"body":"without the organisation"},{"speaker":"JIM","startTime":613.52,"endTime":616.04,"body":"buying in from it."},{"speaker":"JIM","startTime":616.59,"endTime":620.05,"body":"Now, part the importance of"},{"speaker":"JIM","startTime":616.59,"endTime":620.05,"body":"buying in is from the top down"},{"speaker":"JIM","startTime":620.05,"endTime":622.32,"body":"because you need"},{"speaker":"JIM","startTime":620.05,"endTime":622.32,"body":"that in organisation."},{"speaker":"JIM","startTime":622.32,"endTime":624.82,"body":"But much more important"},{"speaker":"JIM","startTime":622.32,"endTime":624.82,"body":"is from the bottom up"},{"speaker":"JIM","startTime":624.82,"endTime":626.99,"body":"and what gives me real hope"},{"speaker":"JIM","startTime":624.82,"endTime":626.99,"body":"is I see"},{"speaker":"JIM","startTime":626.99,"endTime":629.51,"body":"that developers"},{"speaker":"JIM","startTime":626.99,"endTime":629.51,"body":"are showing an interest in"},{"speaker":"JIM","startTime":629.51,"endTime":633.27,"body":"and they're the joining"},{"speaker":"JIM","startTime":629.51,"endTime":633.27,"body":"the champions network."},{"speaker":"JIM","startTime":633.27,"endTime":634.73,"body":"They're asking questions."},{"speaker":"JIM","startTime":634.73,"endTime":638.42,"body":"They are inviting me to sit in"},{"speaker":"JIM","startTime":634.73,"endTime":638.42,"body":"on some of the calls"},{"speaker":"JIM","startTime":638.42,"endTime":640.86,"body":"that they are having"},{"speaker":"JIM","startTime":638.42,"endTime":640.86,"body":"and they really,"},{"speaker":"JIM","startTime":642.25,"endTime":644.29,"body":"the best thing about the call"},{"speaker":"JIM","startTime":642.25,"endTime":644.29,"body":"in the last time"},{"speaker":"JIM","startTime":644.29,"endTime":646.57,"body":"is I actually didn't"},{"speaker":"JIM","startTime":644.29,"endTime":646.57,"body":"have to say anything."},{"speaker":"JIM","startTime":646.57,"endTime":648.2,"body":"Leave on top of this"},{"speaker":"JIM","startTime":646.57,"endTime":648.2,"body":"sort of thing"},{"speaker":"JIM","startTime":648.2,"endTime":650.02,"body":"and I thanked them"},{"speaker":"JIM","startTime":648.2,"endTime":650.02,"body":"for the invite"},{"speaker":"JIM","startTime":650.02,"endTime":652.42,"body":"and that was about it,"},{"speaker":"JIM","startTime":650.02,"endTime":652.42,"body":"and they understood,"},{"speaker":"JIM","startTime":652.42,"endTime":654.01,"body":"and I will be honest"},{"speaker":"JIM","startTime":654.01,"endTime":656.03,"body":"with you they understood"},{"speaker":"JIM","startTime":654.01,"endTime":656.03,"body":"the technical stuff"},{"speaker":"JIM","startTime":656.03,"endTime":658.91,"body":"a lot more than I did because"},{"speaker":"JIM","startTime":656.03,"endTime":658.91,"body":"they are at the cutting edge."},{"speaker":"JIM","startTime":658.91,"endTime":663.54,"body":"And what gives me hope is when"},{"speaker":"JIM","startTime":658.91,"endTime":663.54,"body":"I see the developers interested"},{"speaker":"JIM","startTime":663.54,"endTime":666.03,"body":"and not being made"},{"speaker":"JIM","startTime":663.54,"endTime":666.03,"body":"to be genuinely interested"},{"speaker":"JIM","startTime":666.03,"endTime":667.94,"body":"and not forced to do it,"},{"speaker":"JIM","startTime":666.03,"endTime":667.94,"body":"sort of thing."},{"speaker":"JIM","startTime":667.94,"endTime":670.53,"body":"So, I am hopeful"},{"speaker":"JIM","startTime":667.94,"endTime":670.53,"body":"when I see that."},{"speaker":"DEBRA","startTime":672.23,"endTime":674.78,"body":"And Jim, I think"},{"speaker":"DEBRA","startTime":672.23,"endTime":674.78,"body":"it's so interesting"},{"speaker":"DEBRA","startTime":674.78,"endTime":678.27,"body":"that you do not consider"},{"speaker":"DEBRA","startTime":674.78,"endTime":678.27,"body":"yourself technical"},{"speaker":"DEBRA","startTime":678.27,"endTime":682.04,"body":"because I know that"},{"speaker":"DEBRA","startTime":678.27,"endTime":682.04,"body":"everything you do is technical."},{"speaker":"DEBRA","startTime":682.04,"endTime":683.5,"body":"So, that is so interesting"},{"speaker":"DEBRA","startTime":683.5,"endTime":687.48,"body":"because I understand"},{"speaker":"DEBRA","startTime":683.5,"endTime":687.48,"body":"what you're saying but you,"},{"speaker":"DEBRA","startTime":687.99,"endTime":690.1,"body":"you know, I would have"},{"speaker":"DEBRA","startTime":687.99,"endTime":690.1,"body":"to disagree with you."},{"speaker":"DEBRA","startTime":690.1,"endTime":692.55,"body":"I think you're a really"},{"speaker":"DEBRA","startTime":690.1,"endTime":692.55,"body":"strong technologist there"},{"speaker":"DEBRA","startTime":693.31,"endTime":695.98,"body":"but you're right I 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layman"},{"speaker":"DEBRA","startTime":709.03,"endTime":714.12,"body":"speaking to technologist."},{"speaker":"DEBRA","startTime":714.12,"endTime":717.5,"body":"I know I used to spend a lot"},{"speaker":"DEBRA","startTime":714.12,"endTime":717.5,"body":"of time on those translations."},{"speaker":"DEBRA","startTime":717.5,"endTime":722.43,"body":"But to really, I still see"},{"speaker":"DEBRA","startTime":717.5,"endTime":722.43,"body":"that there are translations"},{"speaker":"DEBRA","startTime":722.43,"endTime":723.88,"body":"that need to happen,"},{"speaker":"DEBRA","startTime":723.88,"endTime":726.68,"body":"whenever we are"},{"speaker":"DEBRA","startTime":723.88,"endTime":726.68,"body":"explaining you know,"},{"speaker":"DEBRA","startTime":726.68,"endTime":729.14,"body":"how do we make sure"},{"speaker":"DEBRA","startTime":726.68,"endTime":729.14,"body":"that we design"},{"speaker":"DEBRA","startTime":729.14,"endTime":731.32,"body":"so that we are following"},{"speaker":"DEBRA","startTime":729.14,"endTime":731.32,"body":"all the legal rules"},{"speaker":"DEBRA","startTime":731.32,"endTime":734.32,"body":"and we are following"},{"speaker":"DEBRA","startTime":731.32,"endTime":734.32,"body":"ATOS processes"},{"speaker":"DEBRA","startTime":734.32,"endTime":736.95,"body":"but we're really meaningfully"},{"speaker":"DEBRA","startTime":734.32,"endTime":736.95,"body":"including everybody."},{"speaker":"DEBRA","startTime":737.59,"endTime":741.09,"body":"And I just think I know that is"},{"speaker":"DEBRA","startTime":737.59,"endTime":741.09,"body":"what you deal with all the time,"},{"speaker":"DEBRA","startTime":741.09,"endTime":744.42,"body":"and I know you're so good"},{"speaker":"DEBRA","startTime":741.09,"endTime":744.42,"body":"at it that it seems easy"},{"speaker":"DEBRA","startTime":744.99,"endTime":747.6,"body":"but actually it is"},{"speaker":"DEBRA","startTime":744.99,"endTime":747.6,"body":"a real skill"},{"speaker":"DEBRA","startTime":747.6,"endTime":751.19,"body":"that I unfortunately don't see"},{"speaker":"DEBRA","startTime":747.6,"endTime":751.19,"body":"others in our field having."},{"speaker":"DEBRA","startTime":751.19,"endTime":752.68,"body":"And I think"},{"speaker":"DEBRA","startTime":751.19,"endTime":752.68,"body":"it's very important"},{"speaker":"DEBRA","startTime":752.68,"endTime":755.14,"body":"because you can"},{"speaker":"DEBRA","startTime":752.68,"endTime":755.14,"body":"translate it from,"},{"speaker":"DEBRA","startTime":755.14,"endTime":758.71,"body":"no matter where it's coming from"},{"speaker":"DEBRA","startTime":755.14,"endTime":758.71,"body":"in the gigantic organisation."},{"speaker":"DEBRA","startTime":758.71,"endTime":760.37,"body":"And so, maybe I'm not saying"},{"speaker":"DEBRA","startTime":758.71,"endTime":760.37,"body":"it well you"},{"speaker":"DEBRA","startTime":760.37,"endTime":763.97,"body":"I do think you're"},{"speaker":"DEBRA","startTime":760.37,"endTime":763.97,"body":"a very good translator."},{"speaker":"JIM","startTime":765.6,"endTime":767.09,"body":"Part of that that brings that in"},{"speaker":"JIM","startTime":767.09,"endTime":768.84,"body":"is because I came"},{"speaker":"JIM","startTime":767.09,"endTime":768.84,"body":"from the outside."},{"speaker":"JIM","startTime":769.74,"endTime":772.05,"body":"I came from a background"},{"speaker":"JIM","startTime":769.74,"endTime":772.05,"body":"of palaeontology"},{"speaker":"JIM","startTime":772.05,"endTime":774.58,"body":"into IT, into accessibility"},{"speaker":"JIM","startTime":774.58,"endTime":776.9,"body":"and that is why the inclusion"},{"speaker":"JIM","startTime":774.58,"endTime":776.9,"body":"thing is so important"},{"speaker":"JIM","startTime":776.9,"endTime":779.82,"body":"because you're getting people"},{"speaker":"JIM","startTime":776.9,"endTime":779.82,"body":"with different 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while"},{"speaker":"JIM","startTime":797.06,"endTime":798.88,"body":"but that is"},{"speaker":"JIM","startTime":797.06,"endTime":798.88,"body":"my lived experience"},{"speaker":"JIM","startTime":798.88,"endTime":800.92,"body":"that the more diverse"},{"speaker":"JIM","startTime":798.88,"endTime":800.92,"body":"that you have now."},{"speaker":"JIM","startTime":801.44,"endTime":803.239,"body":"Something is managing"},{"speaker":"JIM","startTime":801.44,"endTime":803.239,"body":"a diverse team"},{"speaker":"JIM","startTime":804.02,"endTime":806.03,"body":"sometimes can be"},{"speaker":"JIM","startTime":804.02,"endTime":806.03,"body":"a bit of challenge"},{"speaker":"JIM","startTime":806.91,"endTime":809.99,"body":"because you know to allow"},{"speaker":"JIM","startTime":806.91,"endTime":809.99,"body":"everyone to have the voice."},{"speaker":"JIM","startTime":810.77,"endTime":812.79,"body":"Everyone to contribute there."},{"speaker":"JIM","startTime":812.79,"endTime":816.41,"body":"But I think that is part of it"},{"speaker":"JIM","startTime":812.79,"endTime":816.41,"body":"is because I am from the outside"},{"speaker":"JIM","startTime":816.41,"endTime":819.19,"body":"and I am joined in there"},{"speaker":"JIM","startTime":816.41,"endTime":819.19,"body":"that I wasn't buried"},{"speaker":"JIM","startTime":819.19,"endTime":822.69,"body":"in the technical face in there"},{"speaker":"JIM","startTime":819.19,"endTime":822.69,"body":"right at the beginning."},{"speaker":"JIM","startTime":822.69,"endTime":825.3,"body":"So, I had to get people"},{"speaker":"JIM","startTime":822.69,"endTime":825.3,"body":"to explain it to me"},{"speaker":"JIM","startTime":825.3,"endTime":826.76,"body":"in a way"},{"speaker":"JIM","startTime":825.3,"endTime":826.76,"body":"I could understand"},{"speaker":"JIM","startTime":826.76,"endTime":828.82,"body":"rather than something"},{"speaker":"JIM","startTime":826.76,"endTime":828.82,"body":"super technical."},{"speaker":"JIM","startTime":828.82,"endTime":833.37,"body":"And that is how you reach"},{"speaker":"JIM","startTime":828.82,"endTime":833.37,"body":"understanding, I think."},{"speaker":"JIM","startTime":837.91,"endTime":839.9,"body":"And I think also"},{"speaker":"JIM","startTime":837.91,"endTime":839.9,"body":"and within ATOS,"},{"speaker":"JIM","startTime":839.9,"endTime":841.17,"body":"I know you mentioned the expert"},{"speaker":"JIM","startTime":841.17,"endTime":842.69,"body":"in the scientific"},{"speaker":"JIM","startTime":841.17,"endTime":842.69,"body":"community, Neil."},{"speaker":"JIM","startTime":842.69,"endTime":843.96,"body":"That is important as well"},{"speaker":"JIM","startTime":843.96,"endTime":847.44,"body":"because we as a team contribute"},{"speaker":"JIM","startTime":843.96,"endTime":847.44,"body":"to the expert community"},{"speaker":"JIM","startTime":847.44,"endTime":852.23,"body":"to generate interest"},{"speaker":"JIM","startTime":847.44,"endTime":852.23,"body":"in accessibility and inclusion"},{"speaker":"JIM","startTime":852.23,"endTime":853.74,"body":"and then there is"},{"speaker":"JIM","startTime":852.23,"endTime":853.74,"body":"another organisation,"},{"speaker":"JIM","startTime":853.74,"endTime":855.68,"body":"the scientific community"},{"speaker":"JIM","startTime":853.74,"endTime":855.68,"body":"within ATOS,"},{"speaker":"JIM","startTime":855.68,"endTime":858.56,"body":"I don't know if this"},{"speaker":"JIM","startTime":855.68,"endTime":858.56,"body":"has been discussed before,"},{"speaker":"JIM","startTime":858.56,"endTime":860.75,"body":"where we have looked"},{"speaker":"JIM","startTime":858.56,"endTime":860.75,"body":"at a few projects there"},{"speaker":"JIM","startTime":860.75,"endTime":862.77,"body":"and we make sure"},{"speaker":"JIM","startTime":860.75,"endTime":862.77,"body":"that accessibility"},{"speaker":"JIM","startTime":862.77,"endTime":864.31,"body":"is always considered."},{"speaker":"JIM","startTime":864.31,"endTime":867.68,"body":"We looked at a couple"},{"speaker":"JIM","startTime":864.31,"endTime":867.68,"body":"of years ago,"},{"speaker":"JIM","startTime":867.68,"endTime":875.55,"body":"a small study of how can we use,"},{"speaker":"JIM","startTime":867.68,"endTime":875.55,"body":"how can we make interfaces?"},{"speaker":"JIM","startTime":875.55,"endTime":878.87,"body":"How can we personalise them"},{"speaker":"JIM","startTime":875.55,"endTime":878.87,"body":"as much as possible"},{"speaker":"JIM","startTime":878.87,"endTime":882.21,"body":"and make it you know,"},{"speaker":"JIM","startTime":878.87,"endTime":882.21,"body":"so that as I,"},{"speaker":"JIM","startTime":882.8,"endTime":886.35,"body":"the idea being as someone"},{"speaker":"JIM","startTime":882.8,"endTime":886.35,"body":"approaches a user interface,"},{"speaker":"JIM","startTime":886.35,"endTime":888.72,"body":"that User Interface"},{"speaker":"JIM","startTime":886.35,"endTime":888.72,"body":"configures itself"},{"speaker":"JIM","startTime":888.72,"endTime":890.74,"body":"to the preference"},{"speaker":"JIM","startTime":888.72,"endTime":890.74,"body":"of the user,"},{"speaker":"JIM","startTime":891.31,"endTime":893.48,"body":"almost on the fly"},{"speaker":"JIM","startTime":891.31,"endTime":893.48,"body":"and things like that"},{"speaker":"JIM","startTime":893.48,"endTime":896.74,"body":"to do we have the technologies,"},{"speaker":"JIM","startTime":893.48,"endTime":896.74,"body":"what is the best way to do that?"},{"speaker":"JIM","startTime":897.52,"endTime":899.83,"body":"Do you use sort of edge"},{"speaker":"JIM","startTime":897.52,"endTime":899.83,"body":"computing techniques"},{"speaker":"JIM","startTime":899.83,"endTime":901.19,"body":"and IOT's to do it"},{"speaker":"JIM","startTime":901.19,"endTime":904.67,"body":"or do you use a more"},{"speaker":"JIM","startTime":901.19,"endTime":904.67,"body":"traditional cloud approach"},{"speaker":"JIM","startTime":904.67,"endTime":906.14,"body":"to where the stuff was stored"},{"speaker":"JIM","startTime":906.14,"endTime":908.87,"body":"and it was all about"},{"speaker":"JIM","startTime":906.14,"endTime":908.87,"body":"asking questions"},{"speaker":"JIM","startTime":908.87,"endTime":910.67,"body":"and getting people to think"},{"speaker":"JIM","startTime":910.67,"endTime":912.27,"body":"and getting them"},{"speaker":"JIM","startTime":910.67,"endTime":912.27,"body":"interested in technology"},{"speaker":"JIM","startTime":912.27,"endTime":915.61,"body":"because I think, when you start"},{"speaker":"JIM","startTime":912.27,"endTime":915.61,"body":"a conversation with people,"},{"speaker":"JIM","startTime":915.61,"endTime":917.88,"body":"most people are interested"},{"speaker":"JIM","startTime":915.61,"endTime":917.88,"body":"in accessibility"},{"speaker":"JIM","startTime":917.88,"endTime":921.72,"body":"when it's explained to them"},{"speaker":"JIM","startTime":917.88,"endTime":921.72,"body":"and they become quite,"},{"speaker":"JIM","startTime":921.72,"endTime":923.68,"body":"most people become"},{"speaker":"JIM","startTime":921.72,"endTime":923.68,"body":"quite passionate about it."},{"speaker":"JIM","startTime":923.68,"endTime":927.35,"body":"But it's about grabbing their"},{"speaker":"JIM","startTime":923.68,"endTime":927.35,"body":"attention and making them think"},{"speaker":"JIM","startTime":927.35,"endTime":930.12,"body":"and that is where the likes"},{"speaker":"JIM","startTime":927.35,"endTime":930.12,"body":"of these communities"},{"speaker":"JIM","startTime":930.85,"endTime":933.78,"body":"are really important"},{"speaker":"JIM","startTime":930.85,"endTime":933.78,"body":"because you bring people"},{"speaker":"JIM","startTime":933.78,"endTime":936.83,"body":"who have maybe been"},{"speaker":"JIM","startTime":933.78,"endTime":936.83,"body":"in the margin of interest,"},{"speaker":"JIM","startTime":936.83,"endTime":938.95,"body":"rather than the margin"},{"speaker":"JIM","startTime":936.83,"endTime":938.95,"body":"of the organisation"},{"speaker":"JIM","startTime":938.95,"endTime":940.89,"body":"and keep their interest,"},{"speaker":"JIM","startTime":940.89,"endTime":942.73,"body":"bring them in"},{"speaker":"JIM","startTime":940.89,"endTime":942.73,"body":"and get them talking"},{"speaker":"JIM","startTime":942.73,"endTime":944.48,"body":"and then you learn from them"},{"speaker":"JIM","startTime":944.48,"endTime":946.85,"body":"because they are the people with"},{"speaker":"JIM","startTime":944.48,"endTime":946.85,"body":"the expertise sort of thing."},{"speaker":"JIM","startTime":946.85,"endTime":949.8,"body":"And you I think well how I can"},{"speaker":"JIM","startTime":946.85,"endTime":949.8,"body":"apply this to accessibility."},{"speaker":"JIM","startTime":950.36,"endTime":953.08,"body":"How can I take what these people"},{"speaker":"JIM","startTime":950.36,"endTime":953.08,"body":"know and work with them"},{"speaker":"JIM","startTime":953.08,"endTime":954.4,"body":"and try to build something"},{"speaker":"JIM","startTime":954.4,"endTime":956.2,"body":"and that is why"},{"speaker":"JIM","startTime":954.4,"endTime":956.2,"body":"those communities are really,"},{"speaker":"JIM","startTime":956.2,"endTime":957.8,"body":"really valuable?"},{"speaker":"NEIL","startTime":958.98,"endTime":961.46,"body":"Debra in the chat window"},{"speaker":"NEIL","startTime":958.98,"endTime":961.46,"body":"have asked,"},{"speaker":"NEIL","startTime":961.46,"endTime":962.94,"body":"what is the expert community"},{"speaker":"NEIL","startTime":962.94,"endTime":964.39,"body":"and what is"},{"speaker":"NEIL","startTime":962.94,"endTime":964.39,"body":"the scientific community"},{"speaker":"NEIL","startTime":964.39,"endTime":965.75,"body":"and I know Antonio"},{"speaker":"NEIL","startTime":964.39,"endTime":965.75,"body":"has a question."},{"speaker":"NEIL","startTime":965.75,"endTime":968.44,"body":"So I'll hand over as soon"},{"speaker":"NEIL","startTime":965.75,"endTime":968.44,"body":"as I have explained."},{"speaker":"NEIL","startTime":968.44,"endTime":971.17,"body":"So, the scientific community"},{"speaker":"NEIL","startTime":968.44,"endTime":971.17,"body":"within ATOS"},{"speaker":"NEIL","startTime":971.17,"endTime":973.86,"body":"is essentially the think"},{"speaker":"NEIL","startTime":971.17,"endTime":973.86,"body":"tank of the organisation."},{"speaker":"NEIL","startTime":973.86,"endTime":976.84,"body":"It does, the sort of produces"},{"speaker":"NEIL","startTime":973.86,"endTime":976.84,"body":"thought leadership pieces."},{"speaker":"NEIL","startTime":976.84,"endTime":978.55,"body":"It does the imagining"},{"speaker":"NEIL","startTime":976.84,"endTime":978.55,"body":"how we are going to imagining"},{"speaker":"NEIL","startTime":978.55,"endTime":981.5,"body":"how we are going to be"},{"speaker":"NEIL","startTime":978.55,"endTime":981.5,"body":"doing stuff via ten years out."},{"speaker":"NEIL","startTime":982.55,"endTime":984.7,"body":"And then the expert"},{"speaker":"NEIL","startTime":982.55,"endTime":984.7,"body":"community is just that,"},{"speaker":"NEIL","startTime":985.97,"endTime":989.23,"body":"bringing together all of"},{"speaker":"NEIL","startTime":985.97,"endTime":989.23,"body":"the sort of different experts"},{"speaker":"NEIL","startTime":989.23,"endTime":991.97,"body":"from around the organisation"},{"speaker":"NEIL","startTime":991.97,"endTime":994.56,"body":"and recognising expertise"},{"speaker":"NEIL","startTime":991.97,"endTime":994.56,"body":"has a value."},{"speaker":"NEIL","startTime":994.56,"endTime":997.43,"body":"So not everybody wants"},{"speaker":"NEIL","startTime":994.56,"endTime":997.43,"body":"career progression as a manager"},{"speaker":"NEIL","startTime":997.43,"endTime":1001.32,"body":"and it's a way for people"},{"speaker":"NEIL","startTime":997.43,"endTime":1001.32,"body":"with deep technical expertise"},{"speaker":"NEIL","startTime":1001.32,"endTime":1006.25,"body":"or what subject matter"},{"speaker":"NEIL","startTime":1001.32,"endTime":1006.25,"body":"expertise to be recognised"},{"speaker":"NEIL","startTime":1006.25,"endTime":1007.49,"body":"and to participate"},{"speaker":"NEIL","startTime":1007.49,"endTime":1010.31,"body":"and be connected"},{"speaker":"NEIL","startTime":1007.49,"endTime":1010.31,"body":"to the rest of organisation."},{"speaker":"NEIL","startTime":1010.31,"endTime":1011.91,"body":"So, over to you Antonio."},{"speaker":"DEBRA","startTime":1013.03,"endTime":1016.34,"body":"Yeah, but that"},{"speaker":"DEBRA","startTime":1013.03,"endTime":1016.34,"body":"is supporting your employees,"},{"speaker":"DEBRA","startTime":1016.34,"endTime":1018.18,"body":"sorry Antonio."},{"speaker":"ANTONIO","startTime":1018.18,"endTime":1019.78,"body":"Okay."},{"speaker":"ANTONIO","startTime":1021.89,"endTime":1025.0,"body":"No I just wanted"},{"speaker":"ANTONIO","startTime":1021.89,"endTime":1025.0,"body":"to ask Jim,"},{"speaker":"ANTONIO","startTime":1025.0,"endTime":1029.72,"body":"you know, if looking back"},{"speaker":"ANTONIO","startTime":1025.0,"endTime":1029.72,"body":"to the days where he started"},{"speaker":"ANTONIO","startTime":1031.63,"endTime":1034.3,"body":"working on accessibility"},{"speaker":"ANTONIO","startTime":1031.63,"endTime":1034.3,"body":"and today,"},{"speaker":"ANTONIO","startTime":1036.06,"endTime":1038.54,"body":"how do you feel that you need"},{"speaker":"ANTONIO","startTime":1036.06,"endTime":1038.54,"body":"to explain yourself"},{"speaker":"ANTONIO","startTime":1038.54,"endTime":1041.28,"body":"when you're trying to make"},{"speaker":"ANTONIO","startTime":1038.54,"endTime":1041.28,"body":"the case for accessibility?"},{"speaker":"ANTONIO","startTime":1041.28,"endTime":1043.32,"body":"How have we progressed"},{"speaker":"ANTONIO","startTime":1041.28,"endTime":1043.32,"body":"it so far?"},{"speaker":"JIM","startTime":1044.29,"endTime":1046.83,"body":"I think one of the biggest"},{"speaker":"JIM","startTime":1044.29,"endTime":1046.83,"body":"changes we are seeing now"},{"speaker":"JIM","startTime":1046.83,"endTime":1051.55,"body":"is I talk a lot more about the"},{"speaker":"JIM","startTime":1046.83,"endTime":1051.55,"body":"benefits of the accessibility"},{"speaker":"JIM","startTime":1051.55,"endTime":1053.5,"body":"rather than the threats"},{"speaker":"JIM","startTime":1051.55,"endTime":1053.5,"body":"of legal action"},{"speaker":"JIM","startTime":1054.38,"endTime":1056.179,"body":"because really about"},{"speaker":"JIM","startTime":1054.38,"endTime":1056.179,"body":"eight years ago"},{"speaker":"JIM","startTime":1057.23,"endTime":1059.91,"body":"it was about compliance"},{"speaker":"JIM","startTime":1057.23,"endTime":1059.91,"body":"which might sound strange"},{"speaker":"JIM","startTime":1059.91,"endTime":1061.94,"body":"because a lot of my team"},{"speaker":"JIM","startTime":1059.91,"endTime":1061.94,"body":"work in compliance"},{"speaker":"JIM","startTime":1061.94,"endTime":1063.62,"body":"and it's something"},{"speaker":"JIM","startTime":1061.94,"endTime":1063.62,"body":"that has to be done"},{"speaker":"JIM","startTime":1063.62,"endTime":1065.24,"body":"but I think we are moving now"},{"speaker":"JIM","startTime":1065.24,"endTime":1067.82,"body":"to see the value"},{"speaker":"JIM","startTime":1065.24,"endTime":1067.82,"body":"of accessibility"},{"speaker":"JIM","startTime":1067.82,"endTime":1072.78,"body":"because I know I am"},{"speaker":"JIM","startTime":1067.82,"endTime":1072.78,"body":"pushing an open door here"},{"speaker":"JIM","startTime":1072.78,"endTime":1076.27,"body":"when I say that something that"},{"speaker":"JIM","startTime":1072.78,"endTime":1076.27,"body":"is accessible is better product"},{"speaker":"JIM","startTime":1076.27,"endTime":1080.11,"body":"and a better product"},{"speaker":"JIM","startTime":1076.27,"endTime":1080.11,"body":"is a better designed product"},{"speaker":"JIM","startTime":1080.11,"endTime":1082.71,"body":"so I think the big change"},{"speaker":"JIM","startTime":1080.11,"endTime":1082.71,"body":"in attitude we are seeing"},{"speaker":"JIM","startTime":1082.71,"endTime":1085.58,"body":"is that I am no longer"},{"speaker":"JIM","startTime":1082.71,"endTime":1085.58,"body":"having to threaten people."},{"speaker":"JIM","startTime":1086.7,"endTime":1088.2,"body":"Now, that is always"},{"speaker":"JIM","startTime":1086.7,"endTime":1088.2,"body":"in the back pocket"},{"speaker":"JIM","startTime":1088.2,"endTime":1090.49,"body":"in case you need"},{"speaker":"JIM","startTime":1088.2,"endTime":1090.49,"body":"to encourage people."},{"speaker":"JIM","startTime":1090.49,"endTime":1092.46,"body":"But more and more"},{"speaker":"JIM","startTime":1090.49,"endTime":1092.46,"body":"the conversations"},{"speaker":"JIM","startTime":1092.46,"endTime":1093.85,"body":"are about the positives"},{"speaker":"JIM","startTime":1093.85,"endTime":1096.32,"body":"that accessibility"},{"speaker":"JIM","startTime":1093.85,"endTime":1096.32,"body":"and accessible design"},{"speaker":"JIM","startTime":1096.32,"endTime":1098.51,"body":"are actually bringing"},{"speaker":"JIM","startTime":1096.32,"endTime":1098.51,"body":"and that has been,"},{"speaker":"JIM","startTime":1099.61,"endTime":1102.2,"body":"we have been talking"},{"speaker":"JIM","startTime":1099.61,"endTime":1102.2,"body":"about that for eight years"},{"speaker":"JIM","startTime":1102.73,"endTime":1105.2,"body":"since I joined the team."},{"speaker":"JIM","startTime":1102.73,"endTime":1105.2,"body":"We have always known that."},{"speaker":"JIM","startTime":1105.2,"endTime":1106.66,"body":"People are beginning"},{"speaker":"JIM","startTime":1105.2,"endTime":1106.66,"body":"to see that now"},{"speaker":"JIM","startTime":1106.66,"endTime":1109.19,"body":"and I think people"},{"speaker":"JIM","startTime":1106.66,"endTime":1109.19,"body":"are beginning to buy in that"},{"speaker":"JIM","startTime":1109.19,"endTime":1112.44,"body":"that is not just"},{"speaker":"JIM","startTime":1109.19,"endTime":1112.44,"body":"something I have to do."},{"speaker":"JIM","startTime":1113.34,"endTime":1114.63,"body":"It's a good thing to do."},{"speaker":"JIM","startTime":1114.63,"endTime":1116.45,"body":"And people are actually"},{"speaker":"JIM","startTime":1114.63,"endTime":1116.45,"body":"beginning to realise now,"},{"speaker":"JIM","startTime":1116.45,"endTime":1119.16,"body":"it's actually a profitable"},{"speaker":"JIM","startTime":1116.45,"endTime":1119.16,"body":"thing to do as well."},{"speaker":"JIM","startTime":1119.16,"endTime":1122.1,"body":"It actually makes"},{"speaker":"JIM","startTime":1119.16,"endTime":1122.1,"body":"good business sense too."},{"speaker":"JIM","startTime":1122.1,"endTime":1124.78,"body":"So, that is that progression"},{"speaker":"JIM","startTime":1122.1,"endTime":1124.78,"body":"that we are moving"},{"speaker":"JIM","startTime":1124.78,"endTime":1129.09,"body":"from something that you force"},{"speaker":"JIM","startTime":1124.78,"endTime":1129.09,"body":"people to do into something"},{"speaker":"JIM","startTime":1129.09,"endTime":1131.4,"body":"that people want to do"},{"speaker":"JIM","startTime":1129.09,"endTime":1131.4,"body":"and benefit from"},{"speaker":"JIM","startTime":1131.4,"endTime":1133.75,"body":"because if you force"},{"speaker":"JIM","startTime":1131.4,"endTime":1133.75,"body":"someone to do something"},{"speaker":"JIM","startTime":1133.75,"endTime":1135.41,"body":"you get the bear minimum,"},{"speaker":"JIM","startTime":1135.41,"endTime":1137.8,"body":"you always do"},{"speaker":"JIM","startTime":1135.41,"endTime":1137.8,"body":"sort of things like that."},{"speaker":"JIM","startTime":1137.8,"endTime":1140.98,"body":"And that is where,"},{"speaker":"JIM","startTime":1137.8,"endTime":1140.98,"body":"you don't get people engaging."},{"speaker":"JIM","startTime":1140.98,"endTime":1142.68,"body":"People now engage more."},{"speaker":"JIM","startTime":1142.68,"endTime":1146.62,"body":"They think more and they"},{"speaker":"JIM","startTime":1142.68,"endTime":1146.62,"body":"see opportunities themselves."},{"speaker":"JIM","startTime":1146.62,"endTime":1149.35,"body":"And I think that is"},{"speaker":"JIM","startTime":1146.62,"endTime":1149.35,"body":"the big attitude change."},{"speaker":"JIM","startTime":1151.2,"endTime":1154.18,"body":"If you were talking"},{"speaker":"JIM","startTime":1151.2,"endTime":1154.18,"body":"about technological changes,"},{"speaker":"JIM","startTime":1154.18,"endTime":1156.38,"body":"I think the biggest change"},{"speaker":"JIM","startTime":1154.18,"endTime":1156.38,"body":"I have seen now"},{"speaker":"JIM","startTime":1156.38,"endTime":1159.36,"body":"is that I see so much"},{"speaker":"JIM","startTime":1156.38,"endTime":1159.36,"body":"more development"},{"speaker":"JIM","startTime":1159.36,"endTime":1161.17,"body":"of inbuilt tools"},{"speaker":"JIM","startTime":1159.36,"endTime":1161.17,"body":"about accessibility"},{"speaker":"JIM","startTime":1162.41,"endTime":1165.24,"body":"within built into"},{"speaker":"JIM","startTime":1162.41,"endTime":1165.24,"body":"operating systems into tools."},{"speaker":"JIM","startTime":1166.22,"endTime":1170.04,"body":"Now you're always going to have"},{"speaker":"JIM","startTime":1166.22,"endTime":1170.04,"body":"the assisted technology."},{"speaker":"JIM","startTime":1170.04,"endTime":1172.05,"body":"That is needed"},{"speaker":"JIM","startTime":1170.04,"endTime":1172.05,"body":"in addition okay."},{"speaker":"JIM","startTime":1172.57,"endTime":1175.07,"body":"But there is"},{"speaker":"JIM","startTime":1172.57,"endTime":1175.07,"body":"this whole approach now."},{"speaker":"JIM","startTime":1175.61,"endTime":1177.6,"body":"I mean eight years ago"},{"speaker":"JIM","startTime":1175.61,"endTime":1177.6,"body":"Neil if I suggested"},{"speaker":"JIM","startTime":1177.6,"endTime":1181.73,"body":"that they we could use"},{"speaker":"JIM","startTime":1177.6,"endTime":1181.73,"body":"the inbuilt tools in Microsoft"},{"speaker":"JIM","startTime":1182.38,"endTime":1185.67,"body":"as assistive technology"},{"speaker":"JIM","startTime":1182.38,"endTime":1185.67,"body":"for people,"},{"speaker":"JIM","startTime":1185.67,"endTime":1187.05,"body":"you would have laughed at me."},{"speaker":"NEIL","startTime":1187.05,"endTime":1189.26,"body":"I might have told"},{"speaker":"NEIL","startTime":1187.05,"endTime":1189.26,"body":"to where you to go."},{"speaker":"JIM","startTime":1189.26,"endTime":1191.73,"body":"You would have been cross"},{"speaker":"JIM","startTime":1189.26,"endTime":1191.73,"body":"with me and if I had said it,"},{"speaker":"JIM","startTime":1191.73,"endTime":1193.379,"body":"you probably would"},{"speaker":"JIM","startTime":1191.73,"endTime":1193.379,"body":"have fired me."},{"speaker":"JIM","startTime":1194.47,"endTime":1196.51,"body":"You know and I think that is"},{"speaker":"JIM","startTime":1194.47,"endTime":1196.51,"body":"what is important as well"},{"speaker":"JIM","startTime":1196.51,"endTime":1199.53,"body":"because I think particularly"},{"speaker":"JIM","startTime":1196.51,"endTime":1199.53,"body":"if I think in myself now,"},{"speaker":"JIM","startTime":1199.53,"endTime":1201.49,"body":"I'm 56."},{"speaker":"JIM","startTime":1201.49,"endTime":1204.31,"body":"Sort of thing, I'm getting a bit"},{"speaker":"JIM","startTime":1201.49,"endTime":1204.31,"body":"worn at the seams,"},{"speaker":"JIM","startTime":1204.31,"endTime":1205.63,"body":"sort of thing like that."},{"speaker":"JIM","startTime":1205.63,"endTime":1208.18,"body":"So, I would not be"},{"speaker":"JIM","startTime":1205.63,"endTime":1208.18,"body":"in a position,"},{"speaker":"JIM","startTime":1208.18,"endTime":1212.29,"body":"a place where I would meet"},{"speaker":"JIM","startTime":1208.18,"endTime":1212.29,"body":"something in the Equality Act,"},{"speaker":"JIM","startTime":1212.29,"endTime":1214.38,"body":"a definition of"},{"speaker":"JIM","startTime":1212.29,"endTime":1214.38,"body":"the disability there."},{"speaker":"JIM","startTime":1214.9,"endTime":1217.25,"body":"But my hearing is not"},{"speaker":"JIM","startTime":1214.9,"endTime":1217.25,"body":"what it used to be,"},{"speaker":"JIM","startTime":1217.25,"endTime":1219.32,"body":"my coordination is not"},{"speaker":"JIM","startTime":1217.25,"endTime":1219.32,"body":"what it used to be,"},{"speaker":"JIM","startTime":1219.32,"endTime":1221.24,"body":"my eyesight is not"},{"speaker":"JIM","startTime":1219.32,"endTime":1221.24,"body":"what it used to be,"},{"speaker":"JIM","startTime":1221.24,"endTime":1223.59,"body":"so I benefit"},{"speaker":"JIM","startTime":1221.24,"endTime":1223.59,"body":"from the inbuilt tools"},{"speaker":"JIM","startTime":1224.32,"endTime":1228.78,"body":"and maybe I don't need"},{"speaker":"JIM","startTime":1224.32,"endTime":1228.78,"body":"Zoom text"},{"speaker":"JIM","startTime":1228.78,"endTime":1231.74,"body":"but sometimes I will use"},{"speaker":"JIM","startTime":1228.78,"endTime":1231.74,"body":"the Zoom features"},{"speaker":"JIM","startTime":1231.74,"endTime":1233.32,"body":"built into the technology"},{"speaker":"JIM","startTime":1231.74,"endTime":1233.32,"body":"quickly."},{"speaker":"JIM","startTime":1233.32,"endTime":1235.83,"body":"Particularly if it's one"},{"speaker":"JIM","startTime":1233.32,"endTime":1235.83,"body":"of these spread sheets"},{"speaker":"JIM","startTime":1235.83,"endTime":1238.23,"body":"with the tiny fonts"},{"speaker":"JIM","startTime":1235.83,"endTime":1238.23,"body":"that everyone seems to love."},{"speaker":"JIM","startTime":1239.27,"endTime":1242.73,"body":"So, I see there's"},{"speaker":"JIM","startTime":1239.27,"endTime":1242.73,"body":"assistive technology"},{"speaker":"JIM","startTime":1242.73,"endTime":1245.08,"body":"is a lot more ubiquitous"},{"speaker":"JIM","startTime":1242.73,"endTime":1245.08,"body":"that it was."},{"speaker":"JIM","startTime":1245.65,"endTime":1247.29,"body":"It's available everywhere."},{"speaker":"JIM","startTime":1247.29,"endTime":1248.61,"body":"And I think part of the story"},{"speaker":"JIM","startTime":1248.61,"endTime":1250.47,"body":"that we've been working on"},{"speaker":"JIM","startTime":1248.61,"endTime":1250.47,"body":"is pushing that,"},{"speaker":"JIM","startTime":1250.47,"endTime":1253.72,"body":"making people aware"},{"speaker":"JIM","startTime":1250.47,"endTime":1253.72,"body":"that hey you're two clicks"},{"speaker":"JIM","startTime":1253.72,"endTime":1256.09,"body":"on a keyboard away"},{"speaker":"JIM","startTime":1253.72,"endTime":1256.09,"body":"from having a zoom,"},{"speaker":"JIM","startTime":1256.09,"endTime":1259.08,"body":"a little window"},{"speaker":"JIM","startTime":1256.09,"endTime":1259.08,"body":"zooming up withing"},{"speaker":"JIM","startTime":1259.08,"endTime":1260.64,"body":"that if the text"},{"speaker":"JIM","startTime":1259.08,"endTime":1260.64,"body":"is a bit small"},{"speaker":"JIM","startTime":1260.64,"endTime":1262.51,"body":"and you've forgotten"},{"speaker":"JIM","startTime":1260.64,"endTime":1262.51,"body":"your glasses"},{"speaker":"JIM","startTime":1263.27,"endTime":1270.3,"body":"or even if I think"},{"speaker":"JIM","startTime":1263.27,"endTime":1270.3,"body":"of the advances in the captions."},{"speaker":"JIM","startTime":1270.3,"endTime":1272.42,"body":"The artificial intelligence"},{"speaker":"JIM","startTime":1270.3,"endTime":1272.42,"body":"in captioning."},{"speaker":"JIM","startTime":1272.42,"endTime":1275.29,"body":"Now, absolutely you can't"},{"speaker":"JIM","startTime":1272.42,"endTime":1275.29,"body":"beat a life captioner,"},{"speaker":"JIM","startTime":1275.29,"endTime":1276.66,"body":"you really can't,"},{"speaker":"JIM","startTime":1275.29,"endTime":1276.66,"body":"sort of thing."},{"speaker":"JIM","startTime":1276.66,"endTime":1279.43,"body":"But I see the changes,"},{"speaker":"JIM","startTime":1276.66,"endTime":1279.43,"body":"even with my accent."},{"speaker":"JIM","startTime":1279.43,"endTime":1282.27,"body":"I know Debra,"},{"speaker":"JIM","startTime":1279.43,"endTime":1282.27,"body":"you seem to like my accent."},{"speaker":"DEBRA","startTime":1282.27,"endTime":1283.53,"body":"I love it."},{"speaker":"JIM","startTime":1283.53,"endTime":1286.14,"body":"Captioning does"},{"speaker":"JIM","startTime":1283.53,"endTime":1286.14,"body":"not like my accent."},{"speaker":"JIM","startTime":1286.14,"endTime":1288.46,"body":"I have seen"},{"speaker":"JIM","startTime":1286.14,"endTime":1288.46,"body":"a real improvement there"},{"speaker":"JIM","startTime":1289.01,"endTime":1291.11,"body":"now with PowerPoint"},{"speaker":"JIM","startTime":1289.01,"endTime":1291.11,"body":"for instance."},{"speaker":"JIM","startTime":1291.11,"endTime":1293.23,"body":"I quite often turn"},{"speaker":"JIM","startTime":1291.11,"endTime":1293.23,"body":"on the options"},{"speaker":"JIM","startTime":1293.23,"endTime":1294.98,"body":"because I'm in"},{"speaker":"JIM","startTime":1293.23,"endTime":1294.98,"body":"a noisy environment."},{"speaker":"JIM","startTime":1295.83,"endTime":1299.27,"body":"Sometimes I find it easier"},{"speaker":"JIM","startTime":1295.83,"endTime":1299.27,"body":"to read to follow those as well."},{"speaker":"JIM","startTime":1299.27,"endTime":1301.42,"body":"So, that is that change"},{"speaker":"JIM","startTime":1299.27,"endTime":1301.42,"body":"I have seen a change,"},{"speaker":"JIM","startTime":1301.42,"endTime":1302.72,"body":"I've seen a change in attitude"},{"speaker":"JIM","startTime":1302.72,"endTime":1304.91,"body":"and I have seen"},{"speaker":"JIM","startTime":1302.72,"endTime":1304.91,"body":"assistive technology"},{"speaker":"JIM","startTime":1304.91,"endTime":1307.6,"body":"becoming much more widespread"},{"speaker":"JIM","startTime":1304.91,"endTime":1307.6,"body":"and the important thing"},{"speaker":"JIM","startTime":1307.6,"endTime":1309.41,"body":"is with it becoming widespread"},{"speaker":"JIM","startTime":1309.41,"endTime":1312.95,"body":"is it's becoming affordable"},{"speaker":"JIM","startTime":1309.41,"endTime":1312.95,"body":"as well because"},{"speaker":"JIM","startTime":1312.95,"endTime":1316.04,"body":"if you have the best assistive"},{"speaker":"JIM","startTime":1312.95,"endTime":1316.04,"body":"technology in the world"},{"speaker":"JIM","startTime":1316.04,"endTime":1317.39,"body":"but nobody can actually afford"},{"speaker":"JIM","startTime":1317.39,"endTime":1319.039,"body":"it you might"},{"speaker":"JIM","startTime":1317.39,"endTime":1319.039,"body":"as well not have it."},{"speaker":"DEBRA","startTime":1319.89,"endTime":1321.11,"body":"It just discourages."},{"speaker":"JIM","startTime":1321.11,"endTime":1323.64,"body":"I hope that answers"},{"speaker":"JIM","startTime":1321.11,"endTime":1323.64,"body":"your question Antonio sorry,"},{"speaker":"JIM","startTime":1323.64,"endTime":1325.81,"body":"I went on a rant there."},{"speaker":"ANTONIO","startTime":1327.12,"endTime":1328.72,"body":"Thank you Jim."},{"speaker":"ANTONIO","startTime":1329.48,"endTime":1332.31,"body":"I was also curious"},{"speaker":"ANTONIO","startTime":1329.48,"endTime":1332.31,"body":"because sometimes you network,"},{"speaker":"ANTONIO","startTime":1332.31,"endTime":1337.52,"body":"you talk with people from other"},{"speaker":"ANTONIO","startTime":1332.31,"endTime":1337.52,"body":"entities and organisations"},{"speaker":"ANTONIO","startTime":1337.52,"endTime":1342.09,"body":"that belong to partners"},{"speaker":"ANTONIO","startTime":1337.52,"endTime":1342.09,"body":"that we work or even groups"},{"speaker":"ANTONIO","startTime":1342.09,"endTime":1344.57,"body":"that we are partnering"},{"speaker":"ANTONIO","startTime":1342.09,"endTime":1344.57,"body":"in terms of our"},{"speaker":"ANTONIO","startTime":1344.57,"endTime":1347.74,"body":"networking like the Business"},{"speaker":"ANTONIO","startTime":1344.57,"endTime":1347.74,"body":"Disability Forum"},{"speaker":"ANTONIO","startTime":1347.74,"endTime":1350.74,"body":"or Open Space or Valuable."},{"speaker":"ANTONIO","startTime":1352.45,"endTime":1359.06,"body":"Do you get the feeling that at"},{"speaker":"ANTONIO","startTime":1352.45,"endTime":1359.06,"body":"the senior level people are now,"},{"speaker":"ANTONIO","startTime":1359.59,"endTime":1361.81,"body":"senior leaders are now"},{"speaker":"ANTONIO","startTime":1359.59,"endTime":1361.81,"body":"understanding more,"},{"speaker":"ANTONIO","startTime":1362.7,"endTime":1364.77,"body":"they importance"},{"speaker":"ANTONIO","startTime":1362.7,"endTime":1364.77,"body":"of accessibility?"},{"speaker":"JIM","startTime":1366.08,"endTime":1367.49,"body":"I think they are."},{"speaker":"JIM","startTime":1367.49,"endTime":1369.88,"body":"But I think the thing we need"},{"speaker":"JIM","startTime":1367.49,"endTime":1369.88,"body":"to be very careful of"},{"speaker":"JIM","startTime":1369.88,"endTime":1372.91,"body":"is you grab people's"},{"speaker":"JIM","startTime":1369.88,"endTime":1372.91,"body":"attention, okay,"},{"speaker":"JIM","startTime":1372.91,"endTime":1376.29,"body":"you can quite quickly loose that"},{"speaker":"JIM","startTime":1372.91,"endTime":1376.29,"body":"attention again sort of thing"},{"speaker":"JIM","startTime":1376.29,"endTime":1378.8,"body":"and people might be"},{"speaker":"JIM","startTime":1376.29,"endTime":1378.8,"body":"under the impression"},{"speaker":"JIM","startTime":1378.8,"endTime":1381.05,"body":"this is done and dusted,"},{"speaker":"JIM","startTime":1378.8,"endTime":1381.05,"body":"we are finished with this."},{"speaker":"JIM","startTime":1381.05,"endTime":1382.9,"body":"Why are you bringing"},{"speaker":"JIM","startTime":1381.05,"endTime":1382.9,"body":"this to me again?"},{"speaker":"JIM","startTime":1382.9,"endTime":1387.15,"body":"So, we do have that attention"},{"speaker":"JIM","startTime":1382.9,"endTime":1387.15,"body":"within ATOS to get it."},{"speaker":"JIM","startTime":1387.15,"endTime":1388.59,"body":"But I think it's something"},{"speaker":"JIM","startTime":1387.15,"endTime":1388.59,"body":"you need"},{"speaker":"JIM","startTime":1388.59,"endTime":1392.91,"body":"to keep working at all the time."},{"speaker":"JIM","startTime":1388.59,"endTime":1392.91,"body":"There are all other causes"},{"speaker":"JIM","startTime":1392.91,"endTime":1395.0,"body":"that are trying though"},{"speaker":"JIM","startTime":1392.91,"endTime":1395.0,"body":"grab attention as well"},{"speaker":"JIM","startTime":1395.0,"endTime":1396.58,"body":"because you are dealing"},{"speaker":"JIM","startTime":1395.0,"endTime":1396.58,"body":"with people"},{"speaker":"JIM","startTime":1396.58,"endTime":1398.31,"body":"that are probably"},{"speaker":"JIM","startTime":1396.58,"endTime":1398.31,"body":"the most time poor people"},{"speaker":"JIM","startTime":1398.31,"endTime":1400.12,"body":"you are going"},{"speaker":"JIM","startTime":1398.31,"endTime":1400.12,"body":"to come in across."},{"speaker":"JIM","startTime":1400.12,"endTime":1402.56,"body":"I think great work"},{"speaker":"JIM","startTime":1400.12,"endTime":1402.56,"body":"has been done."},{"speaker":"JIM","startTime":1402.56,"endTime":1404.43,"body":"Things I see,"},{"speaker":"JIM","startTime":1402.56,"endTime":1404.43,"body":"certainly in Ireland,"},{"speaker":"JIM","startTime":1404.43,"endTime":1406.52,"body":"I see a little bit"},{"speaker":"JIM","startTime":1404.43,"endTime":1406.52,"body":"more awareness"},{"speaker":"JIM","startTime":1406.52,"endTime":1409.31,"body":"at a government"},{"speaker":"JIM","startTime":1406.52,"endTime":1409.31,"body":"as well in there."},{"speaker":"JIM","startTime":1410.67,"endTime":1413.63,"body":"But I think there has"},{"speaker":"JIM","startTime":1410.67,"endTime":1413.63,"body":"been an improvement."},{"speaker":"JIM","startTime":1413.63,"endTime":1416.03,"body":"But it's always going"},{"speaker":"JIM","startTime":1413.63,"endTime":1416.03,"body":"to be an ongoing job"},{"speaker":"JIM","startTime":1416.67,"endTime":1420.68,"body":"to do this sort of thing because"},{"speaker":"JIM","startTime":1416.67,"endTime":1420.68,"body":"if you lose their attention,"},{"speaker":"JIM","startTime":1422.0,"endTime":1423.35,"body":"someone else will take"},{"speaker":"JIM","startTime":1422.0,"endTime":1423.35,"body":"their attention"},{"speaker":"JIM","startTime":1423.35,"endTime":1425.55,"body":"and then you have got"},{"speaker":"JIM","startTime":1423.35,"endTime":1425.55,"body":"to go back and get it again."},{"speaker":"JIM","startTime":1425.55,"endTime":1426.99,"body":"So, I that is important."},{"speaker":"JIM","startTime":1426.99,"endTime":1428.89,"body":"And also, it's important"},{"speaker":"JIM","startTime":1426.99,"endTime":1428.89,"body":"because people"},{"speaker":"JIM","startTime":1428.89,"endTime":1430.64,"body":"at the top"},{"speaker":"JIM","startTime":1428.89,"endTime":1430.64,"body":"of the organisations,"},{"speaker":"JIM","startTime":1430.64,"endTime":1433.52,"body":"governments and large companies"},{"speaker":"JIM","startTime":1430.64,"endTime":1433.52,"body":"change as well."},{"speaker":"JIM","startTime":1435.03,"endTime":1437.71,"body":"So, hand on the baton"},{"speaker":"JIM","startTime":1435.03,"endTime":1437.71,"body":"there will be someone else"},{"speaker":"JIM","startTime":1437.71,"endTime":1440.8,"body":"to need to enthuse"},{"speaker":"JIM","startTime":1437.71,"endTime":1440.8,"body":"a little bit as well."},{"speaker":"JIM","startTime":1440.8,"endTime":1444.01,"body":"So, I think yes,"},{"speaker":"JIM","startTime":1440.8,"endTime":1444.01,"body":"there has been real improvement"},{"speaker":"JIM","startTime":1444.01,"endTime":1445.34,"body":"and a real awareness."},{"speaker":"JIM","startTime":1445.34,"endTime":1448.2,"body":"But it's an ongoing job"},{"speaker":"JIM","startTime":1445.34,"endTime":1448.2,"body":"to keep that going, I think."},{"speaker":"DEBRA","startTime":1450.05,"endTime":1452.88,"body":"Jim, I have a really"},{"speaker":"DEBRA","startTime":1450.05,"endTime":1452.88,"body":"hard question for you."},{"speaker":"DEBRA","startTime":1455.0,"endTime":1462.4,"body":"So, I hear all the time from"},{"speaker":"DEBRA","startTime":1455.0,"endTime":1462.4,"body":"really large global corporations"},{"speaker":"DEBRA","startTime":1462.4,"endTime":1465.94,"body":"that the accessibility vendors"},{"speaker":"DEBRA","startTime":1462.4,"endTime":1465.94,"body":"in the States,"},{"speaker":"DEBRA","startTime":1465.94,"endTime":1467.87,"body":"for example I am in States,"},{"speaker":"DEBRA","startTime":1468.94,"endTime":1471.46,"body":"that a lot of"},{"speaker":"DEBRA","startTime":1468.94,"endTime":1471.46,"body":"the accessibility vendors"},{"speaker":"DEBRA","startTime":1471.46,"endTime":1474.6,"body":"just do not understand"},{"speaker":"DEBRA","startTime":1471.46,"endTime":1474.6,"body":"the complexity"},{"speaker":"DEBRA","startTime":1474.6,"endTime":1477.59,"body":"of a large global corporation."},{"speaker":"DEBRA","startTime":1477.59,"endTime":1481.2,"body":"And I know that some vendors"},{"speaker":"DEBRA","startTime":1477.59,"endTime":1481.2,"body":"think you know you're ATOS,"},{"speaker":"DEBRA","startTime":1481.2,"endTime":1482.59,"body":"you're a billion-dollar company,"},{"speaker":"DEBRA","startTime":1482.59,"endTime":1485.2,"body":"so you have got buckets"},{"speaker":"DEBRA","startTime":1482.59,"endTime":1485.2,"body":"of goals of gold"},{"speaker":"DEBRA","startTime":1485.2,"endTime":1486.44,"body":"laying around your offices."},{"speaker":"DEBRA","startTime":1486.44,"endTime":1488.49,"body":"I wish you'd all send me"},{"speaker":"DEBRA","startTime":1486.44,"endTime":1488.49,"body":"some please."},{"speaker":"DEBRA","startTime":1488.49,"endTime":1493.63,"body":"But it's something that I think"},{"speaker":"DEBRA","startTime":1488.49,"endTime":1493.63,"body":"is a major concern"},{"speaker":"DEBRA","startTime":1493.63,"endTime":1495.18,"body":"and I think that is one reason"},{"speaker":"DEBRA","startTime":1495.18,"endTime":1497.89,"body":"why I am fascinated"},{"speaker":"DEBRA","startTime":1495.18,"endTime":1497.89,"body":"with the ATOS team"},{"speaker":"DEBRA","startTime":1497.89,"endTime":1501.65,"body":"because you all have"},{"speaker":"DEBRA","startTime":1497.89,"endTime":1501.65,"body":"such different skills"},{"speaker":"DEBRA","startTime":1501.65,"endTime":1503.66,"body":"and you're in accessibility"},{"speaker":"DEBRA","startTime":1501.65,"endTime":1503.66,"body":"and inclusion."},{"speaker":"DEBRA","startTime":1503.66,"endTime":1507.61,"body":"I love that part of it."},{"speaker":"DEBRA","startTime":1503.66,"endTime":1507.61,"body":"But do you and you know,"},{"speaker":"DEBRA","startTime":1507.61,"endTime":1510.31,"body":"I don't want to make"},{"speaker":"DEBRA","startTime":1507.61,"endTime":1510.31,"body":"this self-serving for ATOS,"},{"speaker":"DEBRA","startTime":1510.31,"endTime":1513.31,"body":"but it really is a challenge."},{"speaker":"DEBRA","startTime":1513.31,"endTime":1517.78,"body":"Do you think that vendors"},{"speaker":"DEBRA","startTime":1513.31,"endTime":1517.78,"body":"that want to come in"},{"speaker":"DEBRA","startTime":1517.78,"endTime":1520.57,"body":"and work for ATOS to make you"},{"speaker":"DEBRA","startTime":1517.78,"endTime":1520.57,"body":"all fully accessible,"},{"speaker":"DEBRA","startTime":1521.25,"endTime":1524.68,"body":"understand really"},{"speaker":"DEBRA","startTime":1521.25,"endTime":1524.68,"body":"all the technology,"},{"speaker":"DEBRA","startTime":1524.68,"endTime":1527.1,"body":"the business processes,"},{"speaker":"DEBRA","startTime":1524.68,"endTime":1527.1,"body":"all of the moving parts,"},{"speaker":"DEBRA","startTime":1527.1,"endTime":1529.32,"body":"the business units"},{"speaker":"DEBRA","startTime":1527.1,"endTime":1529.32,"body":"your global,"},{"speaker":"DEBRA","startTime":1529.99,"endTime":1533.72,"body":"yeah, I see Neil"},{"speaker":"DEBRA","startTime":1529.99,"endTime":1533.72,"body":"looking a little sick?"},{"speaker":"DEBRA","startTime":1533.72,"endTime":1535.5,"body":"But I know this is"},{"speaker":"DEBRA","startTime":1533.72,"endTime":1535.5,"body":"your all's life."},{"speaker":"DEBRA","startTime":1537.03,"endTime":1540.46,"body":"So anybody, you know join in and"},{"speaker":"DEBRA","startTime":1537.03,"endTime":1540.46,"body":"help Jim answer the question."},{"speaker":"DEBRA","startTime":1540.46,"endTime":1544.22,"body":"But that is a complaint"},{"speaker":"DEBRA","startTime":1540.46,"endTime":1544.22,"body":"I hear all the time."},{"speaker":"JIM","startTime":1545.43,"endTime":1549.49,"body":"Yeah, I think when"},{"speaker":"JIM","startTime":1545.43,"endTime":1549.49,"body":"I would certainly joined"},{"speaker":"JIM","startTime":1549.49,"endTime":1554.15,"body":"Siemen's I was surprised"},{"speaker":"JIM","startTime":1549.49,"endTime":1554.15,"body":"by the complexity"},{"speaker":"JIM","startTime":1554.15,"endTime":1555.61,"body":"and the conservativeness"},{"speaker":"JIM","startTime":1555.61,"endTime":1558.48,"body":"with a small C"},{"speaker":"JIM","startTime":1555.61,"endTime":1558.48,"body":"of large organisations."},{"speaker":"JIM","startTime":1558.48,"endTime":1562.56,"body":"Will now I think it's also true"},{"speaker":"JIM","startTime":1558.48,"endTime":1562.56,"body":"with engineering organisations"},{"speaker":"JIM","startTime":1562.56,"endTime":1565.63,"body":"because Siemens was"},{"speaker":"JIM","startTime":1562.56,"endTime":1565.63,"body":"an engineering organisation,"},{"speaker":"JIM","startTime":1565.63,"endTime":1568.45,"body":"ATOS is an engineering"},{"speaker":"JIM","startTime":1565.63,"endTime":1568.45,"body":"organisation as well"},{"speaker":"JIM","startTime":1568.45,"endTime":1571.02,"body":"and they tend to be"},{"speaker":"JIM","startTime":1568.45,"endTime":1571.02,"body":"quite conservative as well."},{"speaker":"JIM","startTime":1571.58,"endTime":1574.7,"body":"Now, they may be radical"},{"speaker":"JIM","startTime":1571.58,"endTime":1574.7,"body":"in the products they produce."},{"speaker":"JIM","startTime":1574.7,"endTime":1577.94,"body":"But the internal processes,"},{"speaker":"JIM","startTime":1574.7,"endTime":1577.94,"body":"there's a lot of inertia,"},{"speaker":"JIM","startTime":1577.94,"endTime":1579.54,"body":"there's a lot of conservatism,"},{"speaker":"JIM","startTime":1581.56,"endTime":1583.6,"body":"the process does not seem"},{"speaker":"JIM","startTime":1581.56,"endTime":1583.6,"body":"to be broken,"},{"speaker":"JIM","startTime":1583.6,"endTime":1585.73,"body":"why are we fixing"},{"speaker":"JIM","startTime":1583.6,"endTime":1585.73,"body":"it sort of thing,"},{"speaker":"JIM","startTime":1585.73,"endTime":1587.15,"body":"even though it is"},{"speaker":"JIM","startTime":1585.73,"endTime":1587.15,"body":"sort of broken."},{"speaker":"JIM","startTime":1587.15,"endTime":1589.09,"body":"So yes, I think people,"},{"speaker":"JIM","startTime":1589.09,"endTime":1592.03,"body":"I was surprised"},{"speaker":"JIM","startTime":1589.09,"endTime":1592.03,"body":"by the complexity that is there"},{"speaker":"JIM","startTime":1592.03,"endTime":1596.81,"body":"and I think it's just a factor"},{"speaker":"JIM","startTime":1592.03,"endTime":1596.81,"body":"of scale to be honest with you,"},{"speaker":"JIM","startTime":1596.81,"endTime":1599.09,"body":"Debra that the larger"},{"speaker":"JIM","startTime":1596.81,"endTime":1599.09,"body":"the organisation"},{"speaker":"JIM","startTime":1599.09,"endTime":1601.71,"body":"and it's got nothing"},{"speaker":"JIM","startTime":1599.09,"endTime":1601.71,"body":"to do with public"},{"speaker":"JIM","startTime":1601.71,"endTime":1603.59,"body":"and private sector either."},{"speaker":"JIM","startTime":1603.59,"endTime":1605.4,"body":"I think it's to do"},{"speaker":"JIM","startTime":1603.59,"endTime":1605.4,"body":"with the size of,"},{"speaker":"JIM","startTime":1605.4,"endTime":1607.41,"body":"an organisation"},{"speaker":"JIM","startTime":1605.4,"endTime":1607.41,"body":"gets to a certain size"},{"speaker":"JIM","startTime":1609.54,"endTime":1613.32,"body":"and the complexities seem to"},{"speaker":"JIM","startTime":1609.54,"endTime":1613.32,"body":"grow within the organisation."},{"speaker":"JIM","startTime":1613.32,"endTime":1616.25,"body":"Throw in the mix of"},{"speaker":"JIM","startTime":1613.32,"endTime":1616.25,"body":"a multinational organisation"},{"speaker":"JIM","startTime":1616.25,"endTime":1620.24,"body":"and the complexities, I mean"},{"speaker":"JIM","startTime":1616.25,"endTime":1620.24,"body":"they go off the roof there."},{"speaker":"JIM","startTime":1620.24,"endTime":1623.29,"body":"So, I think, and it can be"},{"speaker":"JIM","startTime":1620.24,"endTime":1623.29,"body":"very frustrating for us"},{"speaker":"JIM","startTime":1623.29,"endTime":1626.62,"body":"to work here within an"},{"speaker":"JIM","startTime":1623.29,"endTime":1626.62,"body":"organisation with that as well,"},{"speaker":"JIM","startTime":1626.62,"endTime":1628.98,"body":"where there is a small change"},{"speaker":"JIM","startTime":1626.62,"endTime":1628.98,"body":"that you know"},{"speaker":"JIM","startTime":1628.98,"endTime":1632.27,"body":"could make a big difference"},{"speaker":"JIM","startTime":1628.98,"endTime":1632.27,"body":"and you're thinking you know"},{"speaker":"JIM","startTime":1632.27,"endTime":1634.93,"body":"this is ten minutes work"},{"speaker":"JIM","startTime":1632.27,"endTime":1634.93,"body":"for someone to do this."},{"speaker":"JIM","startTime":1634.93,"endTime":1637.77,"body":"But the actual complexity"},{"speaker":"JIM","startTime":1634.93,"endTime":1637.77,"body":"of getting that work done."},{"speaker":"JIM","startTime":1638.3,"endTime":1640.15,"body":"Organising who is paying for it."},{"speaker":"JIM","startTime":1640.15,"endTime":1641.91,"body":"How it's going to be"},{"speaker":"JIM","startTime":1640.15,"endTime":1641.91,"body":"budgeted for."},{"speaker":"JIM","startTime":1641.91,"endTime":1643.45,"body":"When it's going got be done."},{"speaker":"JIM","startTime":1643.45,"endTime":1647.27,"body":"Making sure that doing"},{"speaker":"JIM","startTime":1643.45,"endTime":1647.27,"body":"the checks"},{"speaker":"JIM","startTime":1647.27,"endTime":1649.89,"body":"that you are not going"},{"speaker":"JIM","startTime":1647.27,"endTime":1649.89,"body":"to impact other things."},{"speaker":"JIM","startTime":1649.89,"endTime":1651.74,"body":"People don't understand"},{"speaker":"JIM","startTime":1649.89,"endTime":1651.74,"body":"the complexity"},{"speaker":"JIM","startTime":1651.74,"endTime":1654.58,"body":"of a large organisation"},{"speaker":"JIM","startTime":1651.74,"endTime":1654.58,"body":"and a large organisation"},{"speaker":"JIM","startTime":1654.58,"endTime":1657.79,"body":"is never going to have"},{"speaker":"JIM","startTime":1654.58,"endTime":1657.79,"body":"the nimbleness of a start up"},{"speaker":"JIM","startTime":1658.85,"endTime":1660.17,"body":"anyway you know to do things."},{"speaker":"JIM","startTime":1660.17,"endTime":1662.34,"body":"It does take time"},{"speaker":"JIM","startTime":1660.17,"endTime":1662.34,"body":"to get things in."},{"speaker":"JIM","startTime":1662.34,"endTime":1665.85,"body":"It's also, we have a lot of say"},{"speaker":"JIM","startTime":1665.85,"endTime":1669.06,"body":"I think line of business"},{"speaker":"JIM","startTime":1665.85,"endTime":1669.06,"body":"applications that everyone uses."},{"speaker":"JIM","startTime":1669.06,"endTime":1672.9,"body":"We need to be really careful"},{"speaker":"JIM","startTime":1669.06,"endTime":1672.9,"body":"we don't break those, okay"},{"speaker":"JIM","startTime":1672.9,"endTime":1676.18,"body":"and things have got a lot better"},{"speaker":"JIM","startTime":1672.9,"endTime":1676.18,"body":"with assistive technologies,"},{"speaker":"JIM","startTime":1676.18,"endTime":1681.28,"body":"but there was always that fear"},{"speaker":"JIM","startTime":1676.18,"endTime":1681.28,"body":"of what is going to break."},{"speaker":"JIM","startTime":1681.8,"endTime":1685.78,"body":"Because it's not just the new"},{"speaker":"JIM","startTime":1681.8,"endTime":1685.78,"body":"technologies that there may be"},{"speaker":"JIM","startTime":1685.78,"endTime":1687.73,"body":"because they are tested well."},{"speaker":"JIM","startTime":1687.73,"endTime":1691.84,"body":"But we are taking them off"},{"speaker":"JIM","startTime":1687.73,"endTime":1691.84,"body":"and into historic"},{"speaker":"JIM","startTime":1691.84,"endTime":1693.71,"body":"is probably an accurate"},{"speaker":"JIM","startTime":1691.84,"endTime":1693.71,"body":"prediction,"},{"speaker":"JIM","startTime":1693.71,"endTime":1699.5,"body":"historic application"},{"speaker":"JIM","startTime":1693.71,"endTime":1699.5,"body":"an old date application"},{"speaker":"JIM","startTime":1699.5,"endTime":1701.53,"body":"but something"},{"speaker":"JIM","startTime":1699.5,"endTime":1701.53,"body":"is maybe not up to date,"},{"speaker":"JIM","startTime":1701.53,"endTime":1704.41,"body":"and you know maybe"},{"speaker":"JIM","startTime":1701.53,"endTime":1704.41,"body":"wasn't tested."},{"speaker":"JIM","startTime":1704.41,"endTime":1706.94,"body":"So, there is a lot"},{"speaker":"JIM","startTime":1704.41,"endTime":1706.94,"body":"of complexity in there"},{"speaker":"JIM","startTime":1706.94,"endTime":1709.17,"body":"and when we introduce"},{"speaker":"JIM","startTime":1706.94,"endTime":1709.17,"body":"something we have"},{"speaker":"JIM","startTime":1709.17,"endTime":1712.13,"body":"to make sure we don't"},{"speaker":"JIM","startTime":1709.17,"endTime":1712.13,"body":"break stuff there as well."},{"speaker":"JIM","startTime":1712.13,"endTime":1714.63,"body":"So, I know Neil's team"},{"speaker":"JIM","startTime":1712.13,"endTime":1714.63,"body":"and other people"},{"speaker":"JIM","startTime":1714.63,"endTime":1717.28,"body":"working in the evergreen"},{"speaker":"JIM","startTime":1714.63,"endTime":1717.28,"body":"approach that we have to it."},{"speaker":"JIM","startTime":1718.7,"endTime":1722.92,"body":"We can be part of it"},{"speaker":"JIM","startTime":1718.7,"endTime":1722.92,"body":"and part of our tool set."},{"speaker":"JIM","startTime":1722.92,"endTime":1724.85,"body":"But a lot of our tool"},{"speaker":"JIM","startTime":1722.92,"endTime":1724.85,"body":"set doesn't work"},{"speaker":"JIM","startTime":1725.4,"endTime":1728.26,"body":"in that evergreen model at all."},{"speaker":"JIM","startTime":1728.26,"endTime":1730.7,"body":"So, that is where"},{"speaker":"JIM","startTime":1728.26,"endTime":1730.7,"body":"that complexity comes into"},{"speaker":"JIM","startTime":1731.26,"endTime":1733.26,"body":"making sure"},{"speaker":"JIM","startTime":1731.26,"endTime":1733.26,"body":"you're not breaking stuff"},{"speaker":"JIM","startTime":1733.26,"endTime":1736.23,"body":"and then you've got"},{"speaker":"JIM","startTime":1733.26,"endTime":1736.23,"body":"the financial complexities"},{"speaker":"JIM","startTime":1736.23,"endTime":1738.83,"body":"and the responsibilities"},{"speaker":"JIM","startTime":1736.23,"endTime":1738.83,"body":"within an organisation"},{"speaker":"JIM","startTime":1738.83,"endTime":1741.22,"body":"of who approves something"},{"speaker":"JIM","startTime":1738.83,"endTime":1741.22,"body":"and things like that."},{"speaker":"JIM","startTime":1741.22,"endTime":1742.99,"body":"So, I know we have been working"},{"speaker":"JIM","startTime":1742.99,"endTime":1745.58,"body":"to try to change the"},{"speaker":"JIM","startTime":1742.99,"endTime":1745.58,"body":"corporate culture across ATOS"},{"speaker":"JIM","startTime":1745.58,"endTime":1748.91,"body":"and not just accessibility,"},{"speaker":"JIM","startTime":1745.58,"endTime":1748.91,"body":"to try and streamline decision,"},{"speaker":"JIM","startTime":1749.64,"endTime":1751.96,"body":"the processes"},{"speaker":"JIM","startTime":1749.64,"endTime":1751.96,"body":"of decision making,"},{"speaker":"JIM","startTime":1751.96,"endTime":1753.49,"body":"but they're still quite complex."},{"speaker":"JIM","startTime":1753.49,"endTime":1757.29,"body":"And I think you have to work"},{"speaker":"JIM","startTime":1753.49,"endTime":1757.29,"body":"in a large organisation"},{"speaker":"JIM","startTime":1757.29,"endTime":1761.27,"body":"to actually begin to grasp"},{"speaker":"JIM","startTime":1757.29,"endTime":1761.27,"body":"just how difficult something"},{"speaker":"JIM","startTime":1761.27,"endTime":1763.81,"body":"might seem"},{"speaker":"JIM","startTime":1761.27,"endTime":1763.81,"body":"like a tiny simple change"},{"speaker":"JIM","startTime":1763.81,"endTime":1766.99,"body":"but getting it done"},{"speaker":"JIM","startTime":1763.81,"endTime":1766.99,"body":"can be really, really difficult."},{"speaker":"NEIL","startTime":1767.59,"endTime":1770.41,"body":"That is why eight years"},{"speaker":"NEIL","startTime":1767.59,"endTime":1770.41,"body":"passes so quickly right?"},{"speaker":"NEIL","startTime":1770.41,"endTime":1774.11,"body":"So, we are still on that"},{"speaker":"NEIL","startTime":1770.41,"endTime":1774.11,"body":"first ten-minute task."},{"speaker":"NEIL","startTime":1775.38,"endTime":1778.51,"body":"But in all seriousness,"},{"speaker":"NEIL","startTime":1775.38,"endTime":1778.51,"body":"it absolutely true."},{"speaker":"NEIL","startTime":1779.75,"endTime":1781.54,"body":"We live in a world"},{"speaker":"NEIL","startTime":1779.75,"endTime":1781.54,"body":"of complexity."},{"speaker":"NEIL","startTime":1781.54,"endTime":1785.61,"body":"And whilst"},{"speaker":"NEIL","startTime":1781.54,"endTime":1785.61,"body":"the accessibility consultancies"},{"speaker":"NEIL","startTime":1785.61,"endTime":1789.0,"body":"are technically you know"},{"speaker":"NEIL","startTime":1785.61,"endTime":1789.0,"body":"high quality,"},{"speaker":"NEIL","startTime":1789.0,"endTime":1790.39,"body":"no doubt about that."},{"speaker":"NEIL","startTime":1790.39,"endTime":1792.81,"body":"There are some great experts"},{"speaker":"NEIL","startTime":1790.39,"endTime":1792.81,"body":"out there."},{"speaker":"NEIL","startTime":1792.81,"endTime":1797.37,"body":"There are very few that have"},{"speaker":"NEIL","startTime":1792.81,"endTime":1797.37,"body":"come in from a background"},{"speaker":"NEIL","startTime":1797.37,"endTime":1800.24,"body":"of dealing with the complexity"},{"speaker":"NEIL","startTime":1797.37,"endTime":1800.24,"body":"of multinationals"},{"speaker":"NEIL","startTime":1800.24,"endTime":1801.68,"body":"of all of the things"},{"speaker":"NEIL","startTime":1801.68,"endTime":1804.72,"body":"that Jim mentioned"},{"speaker":"NEIL","startTime":1801.68,"endTime":1804.72,"body":"the different legislations,"},{"speaker":"NEIL","startTime":1805.98,"endTime":1809.22,"body":"the stake holder groups"},{"speaker":"NEIL","startTime":1805.98,"endTime":1809.22,"body":"and all of that kind of stuff"},{"speaker":"NEIL","startTime":1809.22,"endTime":1811.6,"body":"that makes it very different"},{"speaker":"NEIL","startTime":1809.22,"endTime":1811.6,"body":"to implementing"},{"speaker":"NEIL","startTime":1811.6,"endTime":1813.55,"body":"when you're just doing"},{"speaker":"NEIL","startTime":1811.6,"endTime":1813.55,"body":"a web app."},{"speaker":"NEIL","startTime":1813.55,"endTime":1818.16,"body":"So, and Jim"},{"speaker":"NEIL","startTime":1813.55,"endTime":1818.16,"body":"mentioned legacy apps."},{"speaker":"NEIL","startTime":1818.16,"endTime":1821.52,"body":"Well, if you think about"},{"speaker":"NEIL","startTime":1818.16,"endTime":1821.52,"body":"some of our customers."},{"speaker":"NEIL","startTime":1821.52,"endTime":1825.71,"body":"Government and public sector"},{"speaker":"NEIL","startTime":1821.52,"endTime":1825.71,"body":"and banking sector,"},{"speaker":"NEIL","startTime":1826.22,"endTime":1828.62,"body":"well, banking sector"},{"speaker":"NEIL","startTime":1826.22,"endTime":1828.62,"body":"is still running on cobalt."},{"speaker":"NEIL","startTime":1829.41,"endTime":1833.84,"body":"So they are and they are not"},{"speaker":"NEIL","startTime":1829.41,"endTime":1833.84,"body":"going to turn it off"},{"speaker":"NEIL","startTime":1833.84,"endTime":1835.51,"body":"because they don't"},{"speaker":"NEIL","startTime":1833.84,"endTime":1835.51,"body":"want it to break."},{"speaker":"NEIL","startTime":1835.51,"endTime":1837.92,"body":"So, a lot of this stuff"},{"speaker":"NEIL","startTime":1837.92,"endTime":1841.48,"body":"is going to be you know"},{"speaker":"NEIL","startTime":1837.92,"endTime":1841.48,"body":"difficult to maintain."},{"speaker":"NEIL","startTime":1841.48,"endTime":1843.73,"body":"So yes, of course"},{"speaker":"NEIL","startTime":1841.48,"endTime":1843.73,"body":"we always advocate well,"},{"speaker":"NEIL","startTime":1843.73,"endTime":1845.88,"body":"when you're being something"},{"speaker":"NEIL","startTime":1843.73,"endTime":1845.88,"body":"build it accessible."},{"speaker":"NEIL","startTime":1845.88,"endTime":1849.63,"body":"But there is a lot of stuff"},{"speaker":"NEIL","startTime":1845.88,"endTime":1849.63,"body":"that we are patching"},{"speaker":"NEIL","startTime":1849.63,"endTime":1851.67,"body":"and we're finding"},{"speaker":"NEIL","startTime":1849.63,"endTime":1851.67,"body":"works around on."},{"speaker":"NEIL","startTime":1851.67,"endTime":1853.11,"body":"Some of that have is quite fun"},{"speaker":"NEIL","startTime":1853.11,"endTime":1854.96,"body":"because that"},{"speaker":"NEIL","startTime":1853.11,"endTime":1854.96,"body":"is creative process too."},{"speaker":"NEIL","startTime":1855.49,"endTime":1857.52,"body":"You're problem"},{"speaker":"NEIL","startTime":1855.49,"endTime":1857.52,"body":"solving and so on."},{"speaker":"NEIL","startTime":1858.3,"endTime":1862.77,"body":"So, I think that is an area"},{"speaker":"NEIL","startTime":1858.3,"endTime":1862.77,"body":"where we can always add value"},{"speaker":"NEIL","startTime":1863.71,"endTime":1866.14,"body":"and really sort of"},{"speaker":"NEIL","startTime":1863.71,"endTime":1866.14,"body":"cut your teeth"},{"speaker":"NEIL","startTime":1866.14,"endTime":1868.14,"body":"on trying to fix"},{"speaker":"NEIL","startTime":1866.14,"endTime":1868.14,"body":"some of these problems."},{"speaker":"NEIL","startTime":1868.86,"endTime":1871.61,"body":"We are at the end of our"},{"speaker":"NEIL","startTime":1868.86,"endTime":1871.61,"body":"half hour, that went quickly ."},{"speaker":"NEIL","startTime":1873.03,"endTime":1875.05,"body":"What can I say, Jim,"},{"speaker":"NEIL","startTime":1873.03,"endTime":1875.05,"body":"it's always a pleasure?"},{"speaker":"NEIL","startTime":1875.05,"endTime":1876.25,"body":"Thank you to My Clear Text"},{"speaker":"NEIL","startTime":1876.25,"endTime":1878.31,"body":"for keeping us captioned"},{"speaker":"NEIL","startTime":1876.25,"endTime":1878.31,"body":"and accessible."},{"speaker":"NEIL","startTime":1878.31,"endTime":1880.97,"body":"I am looking forward to you"},{"speaker":"NEIL","startTime":1878.31,"endTime":1880.97,"body":"joining us on Tuesday."},{"speaker":"JIM","startTime":1880.97,"endTime":1882.94,"body":"Thank you very much"},{"speaker":"JIM","startTime":1880.97,"endTime":1882.94,"body":"for having me."},{"speaker":"DEBRA","startTime":1882.94,"endTime":1884.21,"body":"Thank you Jim."},{"speaker":"DEBRA","startTime":1884.21,"endTime":1887.95,"body":"I think you're so brilliant,"},{"speaker":"DEBRA","startTime":1884.21,"endTime":1887.95,"body":"so I bullied Neil into,"},{"speaker":"DEBRA","startTime":1889.13,"endTime":1891.39,"body":"I was like come on"},{"speaker":"DEBRA","startTime":1889.13,"endTime":1891.39,"body":"we haven't had Jim on"},{"speaker":"DEBRA","startTime":1892.54,"endTime":1896.31,"body":"and you're so subtle,"},{"speaker":"DEBRA","startTime":1892.54,"endTime":1896.31,"body":"how you explain what you do."},{"speaker":"DEBRA","startTime":1896.31,"endTime":1898.4,"body":"But this is why you're so good."},{"speaker":"DEBRA","startTime":1898.4,"endTime":1901.64,"body":"This is why you're so good."},{"speaker":"DEBRA","startTime":1898.4,"endTime":1901.64,"body":"You make it look easy."},{"speaker":"NEIL","startTime":1901.64,"endTime":1902.86,"body":"Subtle?"},{"speaker":"NEIL","startTime":1902.86,"endTime":1905.54,"body":"We are talking meetings"},{"speaker":"NEIL","startTime":1902.86,"endTime":1905.54,"body":"with menaces."},{"speaker":"NEIL","startTime":1905.54,"endTime":1910.64,"body":"Did you not, could you not feel"},{"speaker":"NEIL","startTime":1905.54,"endTime":1910.64,"body":"the malice in Jim's voice."},{"speaker":"NEIL","startTime":1910.64,"endTime":1912.17,"body":"I know he is threatening,"},{"speaker":"NEIL","startTime":1912.17,"endTime":1914.91,"body":"you know what kind of a meeting"},{"speaker":"NEIL","startTime":1912.17,"endTime":1914.91,"body":"are we talking about here?"},{"speaker":"JIM","startTime":1914.91,"endTime":1919.07,"body":"I have never been accused"},{"speaker":"JIM","startTime":1914.91,"endTime":1919.07,"body":"of being subtle before."},{"speaker":"NEIL","startTime":1920.42,"endTime":1922.49,"body":"There is always a first time."},{"speaker":"DEBRA","startTime":1925.73,"endTime":1926.93,"body":"Thank you Jim."},{"speaker":"JIM","startTime":1926.93,"endTime":1928.36,"body":"No, you're welcome. Thank you."}]}