{"version":"1.0.0","segments":[{"startTime":0.0,"endTime":1.25,"body":"This is a draft transcript"},{"startTime":0.0,"endTime":1.25,"body":"produced live at the event"},{"startTime":1.25,"endTime":2.47,"body":"and corrected for spelling"},{"startTime":1.25,"endTime":2.47,"body":"and basic errors."},{"startTime":2.47,"endTime":4.63,"body":"It is not"},{"startTime":2.47,"endTime":4.63,"body":"a commercial transcript."},{"startTime":4.63,"endTime":5.45,"body":"AXSCHAT"},{"startTime":4.63,"endTime":5.45,"body":"Laney Feingold"},{"speaker":"NEIL","startTime":5.45,"endTime":6.67,"body":"Hello and welcome to Axschat."},{"speaker":"NEIL","startTime":6.67,"endTime":8.31,"body":"I'm delighted that we are joined"},{"speaker":"NEIL","startTime":6.67,"endTime":8.31,"body":"today early morning for Lainey,"},{"speaker":"NEIL","startTime":8.31,"endTime":10.7,"body":"by Lainey Feingold"},{"speaker":"NEIL","startTime":8.31,"endTime":10.7,"body":"and late night for me."},{"speaker":"NEIL","startTime":12.34,"endTime":13.97,"body":"It's great to have you"},{"speaker":"NEIL","startTime":12.34,"endTime":13.97,"body":"with us Lainey."},{"speaker":"NEIL","startTime":13.97,"endTime":16.31,"body":"We had you"},{"speaker":"NEIL","startTime":13.97,"endTime":16.31,"body":"on a few years ago."},{"speaker":"NEIL","startTime":17.4,"endTime":21.6,"body":"But it's more than past time"},{"speaker":"NEIL","startTime":17.4,"endTime":21.6,"body":"for having you back again."},{"speaker":"NEIL","startTime":23.33,"endTime":24.87,"body":"For those of you"},{"speaker":"NEIL","startTime":23.33,"endTime":24.87,"body":"that don't know Lainey,"},{"speaker":"NEIL","startTime":24.87,"endTime":30.47,"body":"Lainey is a lawyer specialising"},{"speaker":"NEIL","startTime":24.87,"endTime":30.47,"body":"in disability access"},{"speaker":"NEIL","startTime":30.47,"endTime":34.34,"body":"and has written a book"},{"speaker":"NEIL","startTime":30.47,"endTime":34.34,"body":"about structured negotiation"},{"speaker":"NEIL","startTime":34.34,"endTime":38.45,"body":"which is an approach"},{"speaker":"NEIL","startTime":34.34,"endTime":38.45,"body":"that I greatly admire,"},{"speaker":"NEIL","startTime":38.45,"endTime":43.13,"body":"which is essentially"},{"speaker":"NEIL","startTime":38.45,"endTime":43.13,"body":"finding ways for organisations"},{"speaker":"NEIL","startTime":43.13,"endTime":48.07,"body":"to broker agreement with people"},{"speaker":"NEIL","startTime":43.13,"endTime":48.07,"body":"to improve accessibility,"},{"speaker":"NEIL","startTime":48.07,"endTime":52.05,"body":"rather than it all being"},{"speaker":"NEIL","startTime":48.07,"endTime":52.05,"body":"so adversarial in court."},{"speaker":"NEIL","startTime":52.05,"endTime":54.59,"body":"So, welcome Lainey."},{"speaker":"NEIL","startTime":52.05,"endTime":54.59,"body":"It's great to have you back"},{"speaker":"NEIL","startTime":54.59,"endTime":58.03,"body":"and really pleased"},{"speaker":"NEIL","startTime":54.59,"endTime":58.03,"body":"to have you on the show."},{"speaker":"LAINEY","startTime":59.0,"endTime":60.78,"body":"It's really great to be here,"},{"speaker":"LAINEY","startTime":60.78,"endTime":62.38,"body":"even though it's only 7,"},{"speaker":"LAINEY","startTime":60.78,"endTime":62.38,"body":"in the morning,"},{"speaker":"LAINEY","startTime":62.38,"endTime":64.45,"body":"as you pointed out"},{"speaker":"LAINEY","startTime":62.38,"endTime":64.45,"body":"in Berkely California,"},{"speaker":"LAINEY","startTime":65.26,"endTime":67.809,"body":"really happy to be in"},{"speaker":"LAINEY","startTime":65.26,"endTime":67.809,"body":"conversation with all of you."},{"speaker":"NEIL","startTime":69.019,"endTime":71.019,"body":"Thank you."},{"speaker":"NEIL","startTime":71.019,"endTime":73.629,"body":"One of the things"},{"speaker":"NEIL","startTime":71.019,"endTime":73.629,"body":"that you posted recently"},{"speaker":"NEIL","startTime":73.629,"endTime":78.299,"body":"was that you were looking"},{"speaker":"NEIL","startTime":73.629,"endTime":78.299,"body":"for support to update"},{"speaker":"NEIL","startTime":78.299,"endTime":82.149,"body":"one of your posts"},{"speaker":"NEIL","startTime":78.299,"endTime":82.149,"body":"on legislation around the globe."},{"speaker":"NEIL","startTime":82.149,"endTime":85.619,"body":"And I know that my colleagues,"},{"speaker":"NEIL","startTime":82.149,"endTime":85.619,"body":"chipped in on that."},{"speaker":"NEIL","startTime":86.259,"endTime":93.849,"body":"But, how much"},{"speaker":"NEIL","startTime":86.259,"endTime":93.849,"body":"do you think is known,"},{"speaker":"NEIL","startTime":93.849,"endTime":98.519,"body":"generally about the volume"},{"speaker":"NEIL","startTime":93.849,"endTime":98.519,"body":"of accessibility legislation"},{"speaker":"NEIL","startTime":98.519,"endTime":100.739,"body":"and disability legislation"},{"speaker":"NEIL","startTime":98.519,"endTime":100.739,"body":"around the globe"},{"speaker":"NEIL","startTime":100.739,"endTime":103.829,"body":"because even I was"},{"speaker":"NEIL","startTime":100.739,"endTime":103.829,"body":"quite surprised"},{"speaker":"NEIL","startTime":103.829,"endTime":106.979,"body":"at the number of laws"},{"speaker":"NEIL","startTime":103.829,"endTime":106.979,"body":"that are out there now."},{"speaker":"LAINEY","startTime":108.709,"endTime":112.709,"body":"Yeah, I mean really"},{"speaker":"LAINEY","startTime":108.709,"endTime":112.709,"body":"that pinpoints"},{"speaker":"LAINEY","startTime":112.709,"endTime":115.289,"body":"why I'm trying"},{"speaker":"LAINEY","startTime":112.709,"endTime":115.289,"body":"to update the page."},{"speaker":"LAINEY","startTime":115.289,"endTime":120.089,"body":"So, I had started this page"},{"speaker":"LAINEY","startTime":115.289,"endTime":120.089,"body":"called accessibility law"},{"speaker":"LAINEY","startTime":120.089,"endTime":123.669,"body":"and policy"},{"speaker":"LAINEY","startTime":120.089,"endTime":123.669,"body":"around the world back in 2013"},{"speaker":"LAINEY","startTime":123.669,"endTime":126.109,"body":"in honour of global"},{"speaker":"LAINEY","startTime":123.669,"endTime":126.109,"body":"accessibility awareness day."},{"speaker":"LAINEY","startTime":126.699,"endTime":129.349,"body":"And at the time you know,"},{"speaker":"LAINEY","startTime":129.349,"endTime":131.319,"body":"I really should go back"},{"speaker":"LAINEY","startTime":129.349,"endTime":131.319,"body":"on the way back machine"},{"speaker":"LAINEY","startTime":131.319,"endTime":134.759,"body":"and see how many countries"},{"speaker":"LAINEY","startTime":131.319,"endTime":134.759,"body":"were on there in 2013."},{"speaker":"LAINEY","startTime":138.19,"endTime":140.89,"body":"It's really been kind of"},{"speaker":"LAINEY","startTime":138.19,"endTime":140.89,"body":"like an explosion"},{"speaker":"LAINEY","startTime":141.42,"endTime":145.77,"body":"and I have to say that I did"},{"speaker":"LAINEY","startTime":141.42,"endTime":145.77,"body":"put it out on Twitter,"},{"speaker":"LAINEY","startTime":145.77,"endTime":147.52,"body":"and Masterdom and LinkedIn"},{"speaker":"LAINEY","startTime":147.52,"endTime":151.61,"body":"that I was asking the community"},{"speaker":"LAINEY","startTime":147.52,"endTime":151.61,"body":"for help in updating it."},{"speaker":"LAINEY","startTime":151.61,"endTime":158.1,"body":"Because you know, I've worked"},{"speaker":"LAINEY","startTime":151.61,"endTime":158.1,"body":"for myself for 27 years,"},{"speaker":"LAINEY","startTime":158.1,"endTime":161.26,"body":"I don't have any staff"},{"speaker":"LAINEY","startTime":158.1,"endTime":161.26,"body":"and that page has always"},{"speaker":"LAINEY","startTime":161.26,"endTime":166.04,"body":"depended on the generosity"},{"speaker":"LAINEY","startTime":161.26,"endTime":166.04,"body":"of our community."},{"speaker":"LAINEY","startTime":166.04,"endTime":168.97,"body":"And that post that I put out"},{"speaker":"LAINEY","startTime":166.04,"endTime":168.97,"body":"a couple of weeks ago,"},{"speaker":"LAINEY","startTime":169.53,"endTime":173.62,"body":"I got so many responses,"},{"speaker":"LAINEY","startTime":169.53,"endTime":173.62,"body":"you know,"},{"speaker":"LAINEY","startTime":173.62,"endTime":175.79,"body":"including from you,"},{"speaker":"LAINEY","startTime":173.62,"endTime":175.79,"body":"Neil and your team."},{"speaker":"LAINEY","startTime":175.79,"endTime":178.39,"body":"And you know from parts"},{"speaker":"LAINEY","startTime":175.79,"endTime":178.39,"body":"of the world"},{"speaker":"LAINEY","startTime":178.39,"endTime":181.22,"body":"that I didn't have"},{"speaker":"LAINEY","startTime":178.39,"endTime":181.22,"body":"and I'm very excited."},{"speaker":"LAINEY","startTime":181.22,"endTime":182.85,"body":"My goal is to get it"},{"speaker":"LAINEY","startTime":181.22,"endTime":182.85,"body":"all updated,"},{"speaker":"LAINEY","startTime":182.85,"endTime":185.43,"body":"I'm going to put it out"},{"speaker":"LAINEY","startTime":182.85,"endTime":185.43,"body":"at once before,"},{"speaker":"LAINEY","startTime":185.99,"endTime":187.68,"body":"so I'm not doing it piecemeal."},{"speaker":"LAINEY","startTime":187.68,"endTime":191.28,"body":"And I've a wonderful"},{"speaker":"LAINEY","startTime":187.68,"endTime":191.28,"body":"web developer, Natalie McLeese"},{"speaker":"LAINEY","startTime":191.28,"endTime":193.3,"body":"and she is redesigning"},{"speaker":"LAINEY","startTime":191.28,"endTime":193.3,"body":"the page so,"},{"speaker":"LAINEY","startTime":193.3,"endTime":196.52,"body":"it will be easier"},{"speaker":"LAINEY","startTime":193.3,"endTime":196.52,"body":"for people to use and yeah."},{"speaker":"LAINEY","startTime":196.52,"endTime":198.83,"body":"So, I don't think"},{"speaker":"LAINEY","startTime":196.52,"endTime":198.83,"body":"people are aware enough."},{"speaker":"LAINEY","startTime":198.83,"endTime":200.1,"body":"I mean, one good thing"},{"speaker":"LAINEY","startTime":198.83,"endTime":200.1,"body":"is at that"},{"speaker":"LAINEY","startTime":200.1,"endTime":204.05,"body":"that the web accessibility"},{"speaker":"LAINEY","startTime":200.1,"endTime":204.05,"body":"initiative of the W3C."},{"speaker":"LAINEY","startTime":204.96,"endTime":207.259,"body":"They also have"},{"speaker":"LAINEY","startTime":204.96,"endTime":207.259,"body":"an international page"},{"speaker":"LAINEY","startTime":207.259,"endTime":210.279,"body":"that they are also in the"},{"speaker":"LAINEY","startTime":207.259,"endTime":210.279,"body":"process of updating right now."},{"speaker":"LAINEY","startTime":210.829,"endTime":215.169,"body":"So, there will be"},{"speaker":"LAINEY","startTime":210.829,"endTime":215.169,"body":"at least those horses"},{"speaker":"LAINEY","startTime":215.169,"endTime":220.739,"body":"plus the G3ITC, the non-profit,"},{"speaker":"LAINEY","startTime":215.169,"endTime":220.739,"body":"they have a wonderful website."},{"speaker":"LAINEY","startTime":220.739,"endTime":225.009,"body":"I love G3ITC and they keep up"},{"speaker":"LAINEY","startTime":220.739,"endTime":225.009,"body":"with the laws."},{"speaker":"LAINEY","startTime":225.009,"endTime":227.039,"body":"But I've to say even if you're"},{"speaker":"LAINEY","startTime":225.009,"endTime":227.039,"body":"an organisation"},{"speaker":"LAINEY","startTime":227.039,"endTime":228.599,"body":"it's hard to keep up."},{"speaker":"LAINEY","startTime":228.599,"endTime":231.419,"body":"I always recommend it,"},{"speaker":"LAINEY","startTime":228.599,"endTime":231.419,"body":"I put at the top of my post,"},{"speaker":"LAINEY","startTime":231.419,"endTime":235.369,"body":"also check these other places."},{"speaker":"LAINEY","startTime":231.419,"endTime":235.369,"body":"Between all of us,"},{"speaker":"LAINEY","startTime":235.369,"endTime":238.749,"body":"I hope we can paint a picture"},{"speaker":"LAINEY","startTime":235.369,"endTime":238.749,"body":"of how accessibility"},{"speaker":"LAINEY","startTime":238.749,"endTime":243.149,"body":"is really spreading across"},{"speaker":"LAINEY","startTime":238.749,"endTime":243.149,"body":"the globe in terms of policy."},{"speaker":"NEIL","startTime":246.349,"endTime":247.619,"body":"Yes."},{"speaker":"NEIL","startTime":247.619,"endTime":252.349,"body":"I think one of the things,"},{"speaker":"NEIL","startTime":247.619,"endTime":252.349,"body":"well, when we started up,"},{"speaker":"NEIL","startTime":252.349,"endTime":255.579,"body":"we went through the process"},{"speaker":"NEIL","startTime":252.349,"endTime":255.579,"body":"of trying to update the laws"},{"speaker":"NEIL","startTime":255.579,"endTime":257.779,"body":"for our own"},{"speaker":"NEIL","startTime":255.579,"endTime":257.779,"body":"internal policy purposes"},{"speaker":"NEIL","startTime":258.599,"endTime":263.109,"body":"and we were surprised"},{"speaker":"NEIL","startTime":258.599,"endTime":263.109,"body":"just by how much it had grown"},{"speaker":"NEIL","startTime":263.109,"endTime":266.619,"body":"and we are"},{"speaker":"NEIL","startTime":263.109,"endTime":266.619,"body":"in 70 odd countries"},{"speaker":"NEIL","startTime":266.619,"endTime":270.68,"body":"and over 292 different"},{"speaker":"NEIL","startTime":266.619,"endTime":270.68,"body":"bits of legislation and policy"},{"speaker":"NEIL","startTime":270.68,"endTime":272.329,"body":"that we were having"},{"speaker":"NEIL","startTime":270.68,"endTime":272.329,"body":"to reference."},{"speaker":"LAINEY","startTime":273.46,"endTime":275.47,"body":"Yeah, I don't want"},{"speaker":"LAINEY","startTime":273.46,"endTime":275.47,"body":"to get people's expectations"},{"speaker":"LAINEY","startTime":275.47,"endTime":278.68,"body":"too high, you know, we are going"},{"speaker":"LAINEY","startTime":275.47,"endTime":278.68,"body":"to do the best we can."},{"speaker":"LAINEY","startTime":278.68,"endTime":282.39,"body":"It's like a jumping off point."},{"speaker":"LAINEY","startTime":278.68,"endTime":282.39,"body":"You know, you can go over here."},{"speaker":"LAINEY","startTime":282.39,"endTime":285.74,"body":"I got this great email from"},{"speaker":"LAINEY","startTime":282.39,"endTime":285.74,"body":"someone I didn't know in Chile"},{"speaker":"LAINEY","startTime":285.74,"endTime":288.03,"body":"who told me what"},{"speaker":"LAINEY","startTime":285.74,"endTime":288.03,"body":"they were doing there."},{"speaker":"LAINEY","startTime":288.03,"endTime":291.31,"body":"I wrote her back"},{"speaker":"LAINEY","startTime":288.03,"endTime":291.31,"body":"and said thank you so much."},{"speaker":"LAINEY","startTime":291.31,"endTime":295.59,"body":"And, I only had Argentina"},{"speaker":"LAINEY","startTime":291.31,"endTime":295.59,"body":"and Brazil from South America."},{"speaker":"LAINEY","startTime":295.59,"endTime":298.68,"body":"And then she sent me"},{"speaker":"LAINEY","startTime":295.59,"endTime":298.68,"body":"more countries in South America"},{"speaker":"LAINEY","startTime":298.68,"endTime":301.04,"body":"that she was aware of that"},{"speaker":"LAINEY","startTime":298.68,"endTime":301.04,"body":"she didn't live in."},{"speaker":"LAINEY","startTime":301.04,"endTime":302.94,"body":"So, yes."},{"speaker":"NEIL","startTime":302.94,"endTime":304.15,"body":"I don't know."},{"speaker":"NEIL","startTime":304.15,"endTime":307.25,"body":"I think there is a lot"},{"speaker":"NEIL","startTime":304.15,"endTime":307.25,"body":"and it's gratifying"},{"speaker":"NEIL","startTime":307.25,"endTime":312.82,"body":"to see the promulgation"},{"speaker":"NEIL","startTime":307.25,"endTime":312.82,"body":"of accessibility requirements"},{"speaker":"NEIL","startTime":312.82,"endTime":314.17,"body":"across the globe."},{"speaker":"NEIL","startTime":314.17,"endTime":320.81,"body":"I really hope that the"},{"speaker":"NEIL","startTime":314.17,"endTime":320.81,"body":"legislations that get enacted"},{"speaker":"NEIL","startTime":322.05,"endTime":328.09,"body":"have some kind of consistency"},{"speaker":"NEIL","startTime":322.05,"endTime":328.09,"body":"and are pointing to standards,"},{"speaker":"NEIL","startTime":328.09,"endTime":331.77,"body":"so that we don't end up with"},{"speaker":"NEIL","startTime":328.09,"endTime":331.77,"body":"fragmentation of requirements"},{"speaker":"NEIL","startTime":331.77,"endTime":334.33,"body":"because I think that"},{"speaker":"NEIL","startTime":331.77,"endTime":334.33,"body":"that is something that,"},{"speaker":"NEIL","startTime":335.44,"endTime":339.46,"body":"from a global viewpoint,"},{"speaker":"NEIL","startTime":335.44,"endTime":339.46,"body":"makes it harder to deliver"},{"speaker":"NEIL","startTime":340.2,"endTime":341.93,"body":"accessible products"},{"speaker":"NEIL","startTime":340.2,"endTime":341.93,"body":"and services."},{"speaker":"NEIL","startTime":341.93,"endTime":345.67,"body":"Now, of course just localisation"},{"speaker":"NEIL","startTime":341.93,"endTime":345.67,"body":"needs and different cultures"},{"speaker":"NEIL","startTime":345.67,"endTime":347.43,"body":"have different needs as well."},{"speaker":"NEIL","startTime":347.43,"endTime":349.28,"body":"So, there will be"},{"speaker":"NEIL","startTime":347.43,"endTime":349.28,"body":"some differences"},{"speaker":"NEIL","startTime":349.28,"endTime":353.84,"body":"but I'm hoping"},{"speaker":"NEIL","startTime":349.28,"endTime":353.84,"body":"that part of this effort"},{"speaker":"NEIL","startTime":353.84,"endTime":357.92,"body":"will be to harmonise"},{"speaker":"NEIL","startTime":353.84,"endTime":357.92,"body":"as best as possible."},{"speaker":"NEIL","startTime":357.92,"endTime":362.64,"body":"And I know that certainly Kenya"},{"speaker":"NEIL","startTime":357.92,"endTime":362.64,"body":"is basing their requirements"},{"speaker":"NEIL","startTime":362.64,"endTime":366.47,"body":"on EN30154"},{"speaker":"NEIL","startTime":362.64,"endTime":366.47,"body":"which also references WCAG,"},{"speaker":"NEIL","startTime":366.47,"endTime":369.26,"body":"so there is a general thrust"},{"speaker":"NEIL","startTime":369.26,"endTime":371.309,"body":"and I know Debra"},{"speaker":"NEIL","startTime":369.26,"endTime":371.309,"body":"has also got a question."},{"speaker":"DEBRA","startTime":372.72,"endTime":374.66,"body":"Go ahead Lainey,"},{"speaker":"DEBRA","startTime":372.72,"endTime":374.66,"body":"you answer that."},{"speaker":"LAINEY","startTime":374.66,"endTime":376.65,"body":"Well, I was just,"},{"speaker":"LAINEY","startTime":376.65,"endTime":378.449,"body":"first of all"},{"speaker":"LAINEY","startTime":376.65,"endTime":378.449,"body":"I should say my website"},{"speaker":"LAINEY","startTime":379.19,"endTime":380.77,"body":"because I just referenced"},{"speaker":"LAINEY","startTime":379.19,"endTime":380.77,"body":"the article,"},{"speaker":"LAINEY","startTime":380.77,"endTime":385.3,"body":"so the website"},{"speaker":"LAINEY","startTime":380.77,"endTime":385.3,"body":"is LFlegal.com."},{"speaker":"LAINEY","startTime":385.3,"endTime":387.74,"body":"And the article"},{"speaker":"LAINEY","startTime":385.3,"endTime":387.74,"body":"will be on there."},{"speaker":"LAINEY","startTime":389.2,"endTime":391.99,"body":"In the bottom I've"},{"speaker":"LAINEY","startTime":389.2,"endTime":391.99,"body":"a popular article section,"},{"speaker":"LAINEY","startTime":391.99,"endTime":396.029,"body":"it will definitely be on there."},{"speaker":"LAINEY","startTime":391.99,"endTime":396.029,"body":"But that's what the great thing"},{"speaker":"LAINEY","startTime":396.029,"endTime":398.849,"body":"is about the web content"},{"speaker":"LAINEY","startTime":396.029,"endTime":398.849,"body":"accessibility guidelines,"},{"speaker":"LAINEY","startTime":398.849,"endTime":404.019,"body":"the WCAG because,"},{"speaker":"LAINEY","startTime":398.849,"endTime":404.019,"body":"surprisingly it has become,"},{"speaker":"LAINEY","startTime":404.019,"endTime":406.589,"body":"I guess not surprisingly,"},{"speaker":"LAINEY","startTime":404.019,"endTime":406.589,"body":"but you know,"},{"speaker":"LAINEY","startTime":406.589,"endTime":410.139,"body":"it really is the international"},{"speaker":"LAINEY","startTime":406.589,"endTime":410.139,"body":"underlying standard"},{"speaker":"LAINEY","startTime":410.139,"endTime":413.659,"body":"that most of the regulations"},{"speaker":"LAINEY","startTime":410.139,"endTime":413.659,"body":"and laws are pointing to."},{"speaker":"LAINEY","startTime":413.659,"endTime":415.719,"body":"And I remember,"},{"speaker":"LAINEY","startTime":413.659,"endTime":415.719,"body":"I was involved"},{"speaker":"LAINEY","startTime":415.719,"endTime":417.939,"body":"with negotiating the first web"},{"speaker":"LAINEY","startTime":415.719,"endTime":417.939,"body":"accessibility agreement"},{"speaker":"LAINEY","startTime":417.939,"endTime":419.189,"body":"in the United States,"},{"speaker":"LAINEY","startTime":419.189,"endTime":424.789,"body":"back in 2000/1999 and you know,"},{"speaker":"LAINEY","startTime":419.189,"endTime":424.789,"body":"I was new in the field"},{"speaker":"LAINEY","startTime":424.789,"endTime":428.429,"body":"and I had met Sean Henry"},{"speaker":"LAINEY","startTime":424.789,"endTime":428.429,"body":"and Judy Brewer"},{"speaker":"LAINEY","startTime":428.429,"endTime":430.829,"body":"and they were like you"},{"speaker":"LAINEY","startTime":428.429,"endTime":430.829,"body":"got to use this standard."},{"speaker":"LAINEY","startTime":431.489,"endTime":433.279,"body":"Don't just say accessible."},{"speaker":"LAINEY","startTime":433.279,"endTime":435.859,"body":"Don't just say,"},{"speaker":"LAINEY","startTime":433.279,"endTime":435.859,"body":"works for blind people,"},{"speaker":"LAINEY","startTime":435.859,"endTime":437.559,"body":"who I was working"},{"speaker":"LAINEY","startTime":435.859,"endTime":437.559,"body":"with at the time"},{"speaker":"LAINEY","startTime":437.559,"endTime":440.539,"body":"but got to use a standard"},{"speaker":"LAINEY","startTime":437.559,"endTime":440.539,"body":"because trying to make it"},{"speaker":"LAINEY","startTime":440.539,"endTime":445.099,"body":"this international"},{"speaker":"LAINEY","startTime":440.539,"endTime":445.099,"body":"consistent standard."},{"speaker":"LAINEY","startTime":445.099,"endTime":447.499,"body":"So, I think that point Neil"},{"speaker":"LAINEY","startTime":445.099,"endTime":447.499,"body":"is really important."},{"speaker":"DEBRA","startTime":449.229,"endTime":453.449,"body":"And I also think as Neil"},{"speaker":"DEBRA","startTime":449.229,"endTime":453.449,"body":"was talking about harmonisation,"},{"speaker":"DEBRA","startTime":454.209,"endTime":457.249,"body":"I was really glad"},{"speaker":"DEBRA","startTime":454.209,"endTime":457.249,"body":"when we took section 508,"},{"speaker":"DEBRA","startTime":457.249,"endTime":459.689,"body":"in harmonisation in WCAG"},{"speaker":"DEBRA","startTime":457.249,"endTime":459.689,"body":"in the United States,"},{"speaker":"DEBRA","startTime":459.689,"endTime":462.559,"body":"so we could join the rest"},{"speaker":"DEBRA","startTime":459.689,"endTime":462.559,"body":"of the world just saying."},{"speaker":"DEBRA","startTime":462.559,"endTime":464.089,"body":"I am still am"},{"speaker":"DEBRA","startTime":462.559,"endTime":464.089,"body":"very disappointed"},{"speaker":"DEBRA","startTime":464.089,"endTime":465.639,"body":"with our beautiful country"},{"speaker":"DEBRA","startTime":464.089,"endTime":465.639,"body":"Lainey,"},{"speaker":"DEBRA","startTime":465.639,"endTime":468.019,"body":"that we have not"},{"speaker":"DEBRA","startTime":465.639,"endTime":468.019,"body":"ratified the CRPD."},{"speaker":"DEBRA","startTime":468.019,"endTime":470.568,"body":"But okay everybody knows,"},{"speaker":"DEBRA","startTime":468.019,"endTime":470.568,"body":"Debra, you know, whoever."},{"speaker":"DEBRA","startTime":471.559,"endTime":474.969,"body":"But I often hear"},{"speaker":"DEBRA","startTime":471.559,"endTime":474.969,"body":"in these topics, Lainey,"},{"speaker":"DEBRA","startTime":475.709,"endTime":478.249,"body":"well, you Americans,"},{"speaker":"DEBRA","startTime":475.709,"endTime":478.249,"body":"I'm sure you've heard,"},{"speaker":"DEBRA","startTime":478.249,"endTime":482.069,"body":"you Americans,"},{"speaker":"DEBRA","startTime":478.249,"endTime":482.069,"body":"you Americans do things so messy"},{"speaker":"DEBRA","startTime":482.069,"endTime":484.359,"body":"and you get the lawyers"},{"speaker":"DEBRA","startTime":482.069,"endTime":484.359,"body":"and the litigation"},{"speaker":"DEBRA","startTime":484.359,"endTime":487.729,"body":"and it's so messy and"},{"speaker":"DEBRA","startTime":484.359,"endTime":487.729,"body":"your creating these wide divides"},{"speaker":"DEBRA","startTime":487.729,"endTime":492.399,"body":"between each other and a lot"},{"speaker":"DEBRA","startTime":487.729,"endTime":492.399,"body":"of that is absolutely true."},{"speaker":"DEBRA","startTime":492.399,"endTime":495.229,"body":"But at the same time the thing"},{"speaker":"DEBRA","startTime":492.399,"endTime":495.229,"body":"I always loved about your work,"},{"speaker":"DEBRA","startTime":495.229,"endTime":498.639,"body":"Lainey was you were never"},{"speaker":"DEBRA","startTime":495.229,"endTime":498.639,"body":"what some people,"},{"speaker":"DEBRA","startTime":499.539,"endTime":502.559,"body":"we have a lot of lawyer"},{"speaker":"DEBRA","startTime":499.539,"endTime":502.559,"body":"jokes in the United States,"},{"speaker":"DEBRA","startTime":502.559,"endTime":505.629,"body":"let's just say that and they"},{"speaker":"DEBRA","startTime":502.559,"endTime":505.629,"body":"are not always very nice."},{"speaker":"DEBRA","startTime":505.629,"endTime":506.949,"body":"Most of them are not nice."},{"speaker":"DEBRA","startTime":506.949,"endTime":508.779,"body":"But Lainey, you were"},{"speaker":"DEBRA","startTime":506.949,"endTime":508.779,"body":"always different"},{"speaker":"DEBRA","startTime":508.779,"endTime":511.259,"body":"because you actually wanted"},{"speaker":"DEBRA","startTime":508.779,"endTime":511.259,"body":"to work with these brands"},{"speaker":"DEBRA","startTime":511.259,"endTime":514.599,"body":"to make sure they could figure"},{"speaker":"DEBRA","startTime":511.259,"endTime":514.599,"body":"out how to just include us,"},{"speaker":"DEBRA","startTime":514.599,"endTime":516.849,"body":"to truly meaningfully"},{"speaker":"DEBRA","startTime":514.599,"endTime":516.849,"body":"include us."},{"speaker":"DEBRA","startTime":516.849,"endTime":520.389,"body":"So, I find it interesting that"},{"speaker":"DEBRA","startTime":516.849,"endTime":520.389,"body":"we're doing the harmonisation,"},{"speaker":"DEBRA","startTime":520.389,"endTime":522.289,"body":"I think it's really needed."},{"speaker":"DEBRA","startTime":522.289,"endTime":528.459,"body":"But I still find these efforts"},{"speaker":"DEBRA","startTime":522.289,"endTime":528.459,"body":"confuse the audience."},{"speaker":"DEBRA","startTime":528.459,"endTime":533.499,"body":"They confuse, even when we start"},{"speaker":"DEBRA","startTime":528.459,"endTime":533.499,"body":"doing things like for example,"},{"speaker":"DEBRA","startTime":533.499,"endTime":535.659,"body":"the accessibility overlays."},{"speaker":"DEBRA","startTime":535.659,"endTime":537.949,"body":"Whenever there is some list"},{"speaker":"DEBRA","startTime":535.659,"endTime":537.949,"body":"and the lawyers are fighting"},{"speaker":"DEBRA","startTime":537.949,"endTime":539.669,"body":"and they are suing each other"},{"speaker":"DEBRA","startTime":537.949,"endTime":539.669,"body":"and they are like,"},{"speaker":"DEBRA","startTime":539.669,"endTime":542.659,"body":"no, you're a bad company."},{"speaker":"DEBRA","startTime":539.669,"endTime":542.659,"body":"No, you're a bad company."},{"speaker":"DEBRA","startTime":542.659,"endTime":545.739,"body":"There just seems to be"},{"speaker":"DEBRA","startTime":542.659,"endTime":545.739,"body":"so much confusion with all this."},{"speaker":"DEBRA","startTime":545.739,"endTime":548.979,"body":"And I know that when"},{"speaker":"DEBRA","startTime":545.739,"endTime":548.979,"body":"I'm confused or a client of mine"},{"speaker":"DEBRA","startTime":548.979,"endTime":550.749,"body":"is confused I will come,"},{"speaker":"DEBRA","startTime":550.749,"endTime":552.139,"body":"I have come to you"},{"speaker":"DEBRA","startTime":550.749,"endTime":552.139,"body":"multiple times"},{"speaker":"DEBRA","startTime":552.139,"endTime":555.329,"body":"and asked your advice"},{"speaker":"DEBRA","startTime":552.139,"endTime":555.329,"body":"on how does this work."},{"speaker":"DEBRA","startTime":555.329,"endTime":558.789,"body":"But I just was wondering"},{"speaker":"DEBRA","startTime":555.329,"endTime":558.789,"body":"if you could just give us hope"},{"speaker":"DEBRA","startTime":559.359,"endTime":561.899,"body":"that all this confusion"},{"speaker":"DEBRA","startTime":559.359,"endTime":561.899,"body":"and harmonisation"},{"speaker":"DEBRA","startTime":561.899,"endTime":565.889,"body":"is actually going to lead"},{"speaker":"DEBRA","startTime":561.899,"endTime":565.889,"body":"to us truly more meaningfully"},{"speaker":"DEBRA","startTime":565.889,"endTime":567.839,"body":"including people"},{"speaker":"DEBRA","startTime":565.889,"endTime":567.839,"body":"with disabilities"},{"speaker":"DEBRA","startTime":567.839,"endTime":570.439,"body":"and more empowering ways"},{"speaker":"DEBRA","startTime":567.839,"endTime":570.439,"body":"in the world."},{"speaker":"DEBRA","startTime":570.439,"endTime":571.899,"body":"I'm just hoping."},{"speaker":"DEBRA","startTime":571.899,"endTime":573.719,"body":"So, I know you're"},{"speaker":"DEBRA","startTime":571.899,"endTime":573.719,"body":"going to say yes it is."},{"speaker":"DEBRA","startTime":573.719,"endTime":575.319,"body":"So, go Lainey."},{"speaker":"LAINEY","startTime":576.019,"endTime":580.549,"body":"So, I have a great quote"},{"speaker":"LAINEY","startTime":580.549,"endTime":583.279,"body":"that I use in my talks"},{"speaker":"LAINEY","startTime":584.019,"endTime":586.759,"body":"and I'm going to have to put it"},{"speaker":"LAINEY","startTime":584.019,"endTime":586.759,"body":"in the notes afterwards"},{"speaker":"LAINEY","startTime":586.759,"endTime":591.829,"body":"as to who in Kenya"},{"speaker":"LAINEY","startTime":586.759,"endTime":591.829,"body":"said this."},{"speaker":"LAINEY","startTime":592.449,"endTime":596.2,"body":"But, the quote is that"},{"speaker":"LAINEY","startTime":592.449,"endTime":596.2,"body":"the legal framework"},{"speaker":"LAINEY","startTime":596.2,"endTime":598.1,"body":"gives us permission"},{"speaker":"LAINEY","startTime":596.2,"endTime":598.1,"body":"to dream."},{"speaker":"DEBRA","startTime":598.1,"endTime":599.43,"body":"Oh."},{"speaker":"LAINEY","startTime":599.43,"endTime":601.88,"body":"So, I just love that,"},{"speaker":"LAINEY","startTime":601.88,"endTime":604.46,"body":"because we have"},{"speaker":"LAINEY","startTime":601.88,"endTime":604.46,"body":"the legal framework here."},{"speaker":"LAINEY","startTime":605.1,"endTime":609.85,"body":"And, we are growing,"},{"speaker":"LAINEY","startTime":605.1,"endTime":609.85,"body":"I say we, the global community"},{"speaker":"LAINEY","startTime":609.85,"endTime":612.95,"body":"is growing that framework"},{"speaker":"LAINEY","startTime":609.85,"endTime":612.95,"body":"around the world."},{"speaker":"LAINEY","startTime":612.95,"endTime":615.28,"body":"And yes,"},{"speaker":"LAINEY","startTime":612.95,"endTime":615.28,"body":"people don't like lawyers"},{"speaker":"LAINEY","startTime":615.28,"endTime":618.1,"body":"and people make fun"},{"speaker":"LAINEY","startTime":615.28,"endTime":618.1,"body":"of lawyers and all of this."},{"speaker":"LAINEY","startTime":618.91,"endTime":622.98,"body":"The truth is,"},{"speaker":"LAINEY","startTime":618.91,"endTime":622.98,"body":"is that the framework"},{"speaker":"LAINEY","startTime":623.74,"endTime":628.45,"body":"allows not just a dream"},{"speaker":"LAINEY","startTime":623.74,"endTime":628.45,"body":"but to act on the dreams."},{"speaker":"LAINEY","startTime":628.45,"endTime":631.53,"body":"So, I am very big"},{"speaker":"LAINEY","startTime":628.45,"endTime":631.53,"body":"on the legal framework."},{"speaker":"LAINEY","startTime":631.53,"endTime":633.65,"body":"I think that having the rights,"},{"speaker":"LAINEY","startTime":634.7,"endTime":636.53,"body":"the right to digital"},{"speaker":"LAINEY","startTime":634.7,"endTime":636.53,"body":"accessibility,"},{"speaker":"LAINEY","startTime":636.53,"endTime":638.68,"body":"which is a human"},{"speaker":"LAINEY","startTime":636.53,"endTime":638.68,"body":"right around the globe."},{"speaker":"LAINEY","startTime":638.68,"endTime":643.92,"body":"It's baked into the CRPD."},{"speaker":"LAINEY","startTime":638.68,"endTime":643.92,"body":"That's critical."},{"speaker":"LAINEY","startTime":643.92,"endTime":645.57,"body":"How we use those rights"},{"speaker":"LAINEY","startTime":646.3,"endTime":651.54,"body":"should not affect the importance"},{"speaker":"LAINEY","startTime":646.3,"endTime":651.54,"body":"of the rights and the why."},{"speaker":"LAINEY","startTime":652.08,"endTime":656.22,"body":"Which is why, I talk about"},{"speaker":"LAINEY","startTime":652.08,"endTime":656.22,"body":"the accessibility cookie,"},{"speaker":"LAINEY","startTime":656.22,"endTime":658.17,"body":"which some of you"},{"speaker":"LAINEY","startTime":656.22,"endTime":658.17,"body":"may have heard about,"},{"speaker":"LAINEY","startTime":659.129,"endTime":660.569,"body":"which has all the elements,"},{"speaker":"LAINEY","startTime":659.129,"endTime":660.569,"body":"you know."},{"speaker":"LAINEY","startTime":660.569,"endTime":663.209,"body":"Accessibility is,"},{"speaker":"LAINEY","startTime":660.569,"endTime":663.209,"body":"it is complex."},{"speaker":"LAINEY","startTime":663.209,"endTime":665.129,"body":"I don't like the word"},{"speaker":"LAINEY","startTime":663.209,"endTime":665.129,"body":"confusing so much,"},{"speaker":"LAINEY","startTime":665.129,"endTime":667.139,"body":"not that I want to disagree"},{"speaker":"LAINEY","startTime":665.129,"endTime":667.139,"body":"with you Debra,"},{"speaker":"LAINEY","startTime":667.139,"endTime":670.709,"body":"but it's complex,"},{"speaker":"LAINEY","startTime":667.139,"endTime":670.709,"body":"there is a lot of moving pieces."},{"speaker":"LAINEY","startTime":671.229,"endTime":675.499,"body":"And I feel like the law,"},{"speaker":"LAINEY","startTime":671.229,"endTime":675.499,"body":"I always say the law is a salt."},{"speaker":"LAINEY","startTime":676.119,"endTime":678.289,"body":"You know,"},{"speaker":"LAINEY","startTime":676.119,"endTime":678.289,"body":"if you don't have salt,"},{"speaker":"LAINEY","startTime":678.289,"endTime":680.279,"body":"you can't get a sweet cookie,"},{"speaker":"LAINEY","startTime":678.289,"endTime":680.279,"body":"seems weird,"},{"speaker":"LAINEY","startTime":680.279,"endTime":682.509,"body":"but if you leave out the salt"},{"speaker":"LAINEY","startTime":680.279,"endTime":682.509,"body":"the sugar doesn't work,"},{"speaker":"LAINEY","startTime":682.509,"endTime":684.909,"body":"I don't know, some chemist"},{"speaker":"LAINEY","startTime":682.509,"endTime":684.909,"body":"can tell us why"},{"speaker":"LAINEY","startTime":686.619,"endTime":689.729,"body":"and the number of one thing"},{"speaker":"LAINEY","startTime":686.619,"endTime":689.729,"body":"is involvement of people"},{"speaker":"LAINEY","startTime":689.729,"endTime":692.419,"body":"with disability,"},{"speaker":"LAINEY","startTime":689.729,"endTime":692.419,"body":"at every stage."},{"speaker":"LAINEY","startTime":692.419,"endTime":696.639,"body":"So, I, in my talks"},{"speaker":"LAINEY","startTime":692.419,"endTime":696.639,"body":"I like to start with yes,"},{"speaker":"LAINEY","startTime":696.639,"endTime":697.879,"body":"it's a civil right."},{"speaker":"LAINEY","startTime":697.879,"endTime":703.419,"body":"The ADA happened because"},{"speaker":"LAINEY","startTime":697.879,"endTime":703.419,"body":"the disabled activists advocated"},{"speaker":"LAINEY","startTime":703.419,"endTime":707.519,"body":"and protested"},{"speaker":"LAINEY","startTime":703.419,"endTime":707.519,"body":"and we are recording this,"},{"speaker":"LAINEY","startTime":707.519,"endTime":709.449,"body":"the week after Judy Heumann died."},{"speaker":"LAINEY","startTime":710.069,"endTime":715.519,"body":"And it's a reminder that this is"},{"speaker":"LAINEY","startTime":710.069,"endTime":715.519,"body":"the core of the legal stuff"},{"speaker":"LAINEY","startTime":715.519,"endTime":717.279,"body":"is about human rights"},{"speaker":"LAINEY","startTime":717.279,"endTime":720.249,"body":"and, you know, there is"},{"speaker":"LAINEY","startTime":717.279,"endTime":720.249,"body":"different ways of enforcement."},{"speaker":"LAINEY","startTime":720.249,"endTime":722.619,"body":"The truth is in"},{"speaker":"LAINEY","startTime":720.249,"endTime":722.619,"body":"the United States the ADA"},{"speaker":"LAINEY","startTime":722.619,"endTime":725.859,"body":"was drafted"},{"speaker":"LAINEY","startTime":722.619,"endTime":725.859,"body":"so that private people"},{"speaker":"LAINEY","startTime":725.859,"endTime":729.009,"body":"would have the right"},{"speaker":"LAINEY","startTime":725.859,"endTime":729.009,"body":"to file lawsuits"},{"speaker":"LAINEY","startTime":729.009,"endTime":732.969,"body":"to protect those rights."},{"speaker":"LAINEY","startTime":729.009,"endTime":732.969,"body":"And, that is really important."},{"speaker":"LAINEY","startTime":732.969,"endTime":735.849,"body":"So, my practice"},{"speaker":"LAINEY","startTime":732.969,"endTime":735.849,"body":"of structured negotiation"},{"speaker":"LAINEY","startTime":735.849,"endTime":739.059,"body":"doesn't use lawsuits."},{"speaker":"LAINEY","startTime":735.849,"endTime":739.059,"body":"But it uses that same right."},{"speaker":"LAINEY","startTime":739.059,"endTime":743.319,"body":"It uses that same right"},{"speaker":"LAINEY","startTime":739.059,"endTime":743.319,"body":"for a disabled person to say,"},{"speaker":"LAINEY","startTime":743.319,"endTime":746.129,"body":"hey, I have rights"},{"speaker":"LAINEY","startTime":743.319,"endTime":746.129,"body":"and they were violated."},{"speaker":"LAINEY","startTime":746.639,"endTime":751.119,"body":"I personally believe we get"},{"speaker":"LAINEY","startTime":746.639,"endTime":751.119,"body":"further with collaboration"},{"speaker":"LAINEY","startTime":751.639,"endTime":753.899,"body":"but it's still based"},{"speaker":"LAINEY","startTime":751.639,"endTime":753.899,"body":"on those same rights."},{"speaker":"ANTONIO","startTime":757.439,"endTime":761.199,"body":"I was one of"},{"speaker":"ANTONIO","startTime":757.439,"endTime":761.199,"body":"the persons putting together,"},{"speaker":"ANTONIO","startTime":761.199,"endTime":767.099,"body":"looking at and trying to up mail"},{"speaker":"ANTONIO","startTime":761.199,"endTime":767.099,"body":"with the lists within my team"},{"speaker":"ANTONIO","startTime":767.099,"endTime":769.259,"body":"and looking for"},{"speaker":"ANTONIO","startTime":767.099,"endTime":769.259,"body":"different complexities"},{"speaker":"ANTONIO","startTime":769.259,"endTime":773.869,"body":"and different regions"},{"speaker":"ANTONIO","startTime":769.259,"endTime":773.869,"body":"and I end up in a situation"},{"speaker":"ANTONIO","startTime":773.869,"endTime":779.149,"body":"where a country"},{"speaker":"ANTONIO","startTime":773.869,"endTime":779.149,"body":"implemented legislation"},{"speaker":"ANTONIO","startTime":779.149,"endTime":783.979,"body":"for the public sector"},{"speaker":"ANTONIO","startTime":779.149,"endTime":783.979,"body":"and it took them 20 years"},{"speaker":"ANTONIO","startTime":783.979,"endTime":787.609,"body":"to bring that legislation"},{"speaker":"ANTONIO","startTime":783.979,"endTime":787.609,"body":"to the private sector"},{"speaker":"ANTONIO","startTime":789.03,"endTime":791.26,"body":"and I've seen other scenarios"},{"speaker":"ANTONIO","startTime":791.26,"endTime":794.83,"body":"where the Parliament"},{"speaker":"ANTONIO","startTime":791.26,"endTime":794.83,"body":"and government"},{"speaker":"ANTONIO","startTime":794.83,"endTime":797.91,"body":"that approve it,"},{"speaker":"ANTONIO","startTime":794.83,"endTime":797.91,"body":"the regulation and legislation,"},{"speaker":"ANTONIO","startTime":798.53,"endTime":800.58,"body":"they were the ones"},{"speaker":"ANTONIO","startTime":798.53,"endTime":800.58,"body":"to be at fault"},{"speaker":"ANTONIO","startTime":800.58,"endTime":803.83,"body":"of not basically respecting"},{"speaker":"ANTONIO","startTime":800.58,"endTime":803.83,"body":"the regulation"},{"speaker":"ANTONIO","startTime":803.83,"endTime":805.67,"body":"that they have approved."},{"speaker":"ANTONIO","startTime":805.67,"endTime":810.14,"body":"So, and then, it creates"},{"speaker":"ANTONIO","startTime":805.67,"endTime":810.14,"body":"a scenario where,"},{"speaker":"ANTONIO","startTime":810.14,"endTime":812.75,"body":"you know, why business"},{"speaker":"ANTONIO","startTime":810.14,"endTime":812.75,"body":"should follow the law"},{"speaker":"ANTONIO","startTime":812.75,"endTime":815.71,"body":"when government doesn't care"},{"speaker":"ANTONIO","startTime":812.75,"endTime":815.71,"body":"about following the law."},{"speaker":"ANTONIO","startTime":815.71,"endTime":819.08,"body":"So, I've seen"},{"speaker":"ANTONIO","startTime":815.71,"endTime":819.08,"body":"so many disparities in here."},{"speaker":"ANTONIO","startTime":819.08,"endTime":822.62,"body":"So, that's why it is,"},{"speaker":"ANTONIO","startTime":822.62,"endTime":827.79,"body":"in some cases it's good to say"},{"speaker":"ANTONIO","startTime":822.62,"endTime":827.79,"body":"that things are moving."},{"speaker":"ANTONIO","startTime":828.33,"endTime":831.18,"body":"But, sometimes I feel"},{"speaker":"ANTONIO","startTime":828.33,"endTime":831.18,"body":"that we have legislation,"},{"speaker":"ANTONIO","startTime":831.18,"endTime":834.46,"body":"but in fact, you know,"},{"speaker":"ANTONIO","startTime":831.18,"endTime":834.46,"body":"it's almost like we haven't"},{"speaker":"ANTONIO","startTime":834.46,"endTime":837.559,"body":"because it's not really enforced"},{"speaker":"ANTONIO","startTime":834.46,"endTime":837.559,"body":"or it's not really respected."},{"speaker":"LAINEY","startTime":840.57,"endTime":845.16,"body":"Yes, I mean we have"},{"speaker":"LAINEY","startTime":840.57,"endTime":845.16,"body":"similar problems"},{"speaker":"LAINEY","startTime":845.16,"endTime":848.09,"body":"in the United States"},{"speaker":"LAINEY","startTime":845.16,"endTime":848.09,"body":"in terms of getting,"},{"speaker":"LAINEY","startTime":848.09,"endTime":850.45,"body":"I mean the ADA is"},{"speaker":"LAINEY","startTime":848.09,"endTime":850.45,"body":"a very strong flexible law."},{"speaker":"LAINEY","startTime":850.45,"endTime":853.13,"body":"It already"},{"speaker":"LAINEY","startTime":850.45,"endTime":853.13,"body":"prevents discrimination"},{"speaker":"LAINEY","startTime":853.74,"endTime":857.179,"body":"and it already requires"},{"speaker":"LAINEY","startTime":853.74,"endTime":857.179,"body":"effective communication,"},{"speaker":"LAINEY","startTime":857.179,"endTime":859.469,"body":"which are really"},{"speaker":"LAINEY","startTime":857.179,"endTime":859.469,"body":"two of the ways"},{"speaker":"LAINEY","startTime":859.469,"endTime":862.589,"body":"to get accessible technology"},{"speaker":"LAINEY","startTime":859.469,"endTime":862.589,"body":"and content."},{"speaker":"LAINEY","startTime":863.249,"endTime":866.629,"body":"However, we also don't have"},{"speaker":"LAINEY","startTime":863.249,"endTime":866.629,"body":"specific regulations"},{"speaker":"LAINEY","startTime":866.629,"endTime":872.039,"body":"which we need because we want"},{"speaker":"LAINEY","startTime":866.629,"endTime":872.039,"body":"the Chancey Fleet,"},{"speaker":"LAINEY","startTime":872.039,"endTime":873.838,"body":"who if you haven't had"},{"speaker":"LAINEY","startTime":872.039,"endTime":873.838,"body":"on your show,"},{"speaker":"LAINEY","startTime":875.399,"endTime":877.519,"body":"a blind woman here"},{"speaker":"LAINEY","startTime":875.399,"endTime":877.519,"body":"in the United States"},{"speaker":"LAINEY","startTime":877.519,"endTime":879.849,"body":"and a big thinker on"},{"speaker":"LAINEY","startTime":877.519,"endTime":879.849,"body":"all things accessibility"},{"speaker":"LAINEY","startTime":879.849,"endTime":882.659,"body":"and she said once,"},{"speaker":"LAINEY","startTime":879.849,"endTime":882.659,"body":"we need the regulations"},{"speaker":"LAINEY","startTime":882.659,"endTime":884.458,"body":"because it's like"},{"speaker":"LAINEY","startTime":882.659,"endTime":884.458,"body":"the plumbing code."},{"speaker":"LAINEY","startTime":884.959,"endTime":888.019,"body":"People just have to know it,"},{"speaker":"LAINEY","startTime":884.959,"endTime":888.019,"body":"not question it."},{"speaker":"LAINEY","startTime":888.019,"endTime":890.949,"body":"It's there, you got to know"},{"speaker":"LAINEY","startTime":888.019,"endTime":890.949,"body":"how to put the pipes in."},{"speaker":"LAINEY","startTime":890.949,"endTime":893.389,"body":"You got to know how to design"},{"speaker":"LAINEY","startTime":890.949,"endTime":893.389,"body":"for accessibility."},{"speaker":"LAINEY","startTime":893.389,"endTime":894.639,"body":"But still, even now"},{"speaker":"LAINEY","startTime":894.639,"endTime":897.059,"body":"in the United States"},{"speaker":"LAINEY","startTime":894.639,"endTime":897.059,"body":"Department of Justice,"},{"speaker":"LAINEY","startTime":897.059,"endTime":899.089,"body":"is planning"},{"speaker":"LAINEY","startTime":897.059,"endTime":899.089,"body":"to issuing regulations,"},{"speaker":"LAINEY","startTime":900.299,"endTime":903.189,"body":"I think the current target date"},{"speaker":"LAINEY","startTime":900.299,"endTime":903.189,"body":"for the first step"},{"speaker":"LAINEY","startTime":903.189,"endTime":906.149,"body":"is June of this year, 2023"},{"speaker":"LAINEY","startTime":906.149,"endTime":909.009,"body":"and they are saying it's only"},{"speaker":"LAINEY","startTime":906.149,"endTime":909.009,"body":"going to be on public sector."},{"speaker":"LAINEY","startTime":909.009,"endTime":911.119,"body":"So, the private"},{"speaker":"LAINEY","startTime":909.009,"endTime":911.119,"body":"sector lags behind."},{"speaker":"LAINEY","startTime":912.309,"endTime":915.779,"body":"Public sector is good."},{"speaker":"LAINEY","startTime":912.309,"endTime":915.779,"body":"State and local government,"},{"speaker":"LAINEY","startTime":915.779,"endTime":919.149,"body":"which is why the legal part"},{"speaker":"LAINEY","startTime":915.779,"endTime":919.149,"body":"is important."},{"speaker":"LAINEY","startTime":919.149,"endTime":920.779,"body":"But it can't be the only thing."},{"speaker":"LAINEY","startTime":920.779,"endTime":925.189,"body":"We have to be working"},{"speaker":"LAINEY","startTime":920.779,"endTime":925.189,"body":"with public/private sector"},{"speaker":"LAINEY","startTime":925.189,"endTime":928.009,"body":"on the value to employees,"},{"speaker":"LAINEY","startTime":928.009,"endTime":931.689,"body":"the how it fits into diversity,"},{"speaker":"LAINEY","startTime":928.009,"endTime":931.689,"body":"equity and inclusion."},{"speaker":"LAINEY","startTime":931.689,"endTime":934.839,"body":"How it fits"},{"speaker":"LAINEY","startTime":931.689,"endTime":934.839,"body":"into ESG Environmental"},{"speaker":"LAINEY","startTime":934.839,"endTime":936.439,"body":"and Social Government."},{"speaker":"LAINEY","startTime":937.299,"endTime":939.809,"body":"We have to look at"},{"speaker":"LAINEY","startTime":937.299,"endTime":939.809,"body":"the leadership and say,"},{"speaker":"LAINEY","startTime":940.679,"endTime":944.889,"body":"hey they're doing it,"},{"speaker":"LAINEY","startTime":940.679,"endTime":944.889,"body":"you need to do it too so, yeah,"},{"speaker":"LAINEY","startTime":945.419,"endTime":947.499,"body":"I mean there is also"},{"speaker":"LAINEY","startTime":945.419,"endTime":947.499,"body":"different ways of enforcing."},{"speaker":"LAINEY","startTime":947.499,"endTime":952.449,"body":"I know in the EU there's"},{"speaker":"LAINEY","startTime":947.499,"endTime":952.449,"body":"planning to be more reporting"},{"speaker":"LAINEY","startTime":952.449,"endTime":957.929,"body":"and is that a motivator, people"},{"speaker":"LAINEY","startTime":952.449,"endTime":957.929,"body":"don't like the lawsuits here."},{"speaker":"LAINEY","startTime":957.929,"endTime":961.669,"body":"I myself have written on some"},{"speaker":"LAINEY","startTime":957.929,"endTime":961.669,"body":"types of law suits in the US"},{"speaker":"LAINEY","startTime":961.669,"endTime":965.179,"body":"that I don't consider"},{"speaker":"LAINEY","startTime":961.669,"endTime":965.179,"body":"to be ethical but the truth is,"},{"speaker":"LAINEY","startTime":965.179,"endTime":967.659,"body":"there is a lot of ethical"},{"speaker":"LAINEY","startTime":965.179,"endTime":967.659,"body":"law suits too."},{"speaker":"LAINEY","startTime":967.659,"endTime":969.759,"body":"There is a lot of organisations"},{"speaker":"LAINEY","startTime":969.759,"endTime":974.039,"body":"that get approached"},{"speaker":"LAINEY","startTime":969.759,"endTime":974.039,"body":"with a problem"},{"speaker":"LAINEY","startTime":974.039,"endTime":976.259,"body":"and instead of sitting down"},{"speaker":"LAINEY","startTime":974.039,"endTime":976.259,"body":"and working it out,"},{"speaker":"LAINEY","startTime":976.259,"endTime":977.659,"body":"they decide to fight it."},{"speaker":"LAINEY","startTime":977.659,"endTime":982.519,"body":"So, we need the tools,"},{"speaker":"LAINEY","startTime":977.659,"endTime":982.519,"body":"we have in the US."},{"speaker":"LAINEY","startTime":983.13,"endTime":984.91,"body":"The lawsuit possibilities."},{"speaker":"LAINEY","startTime":984.91,"endTime":987.03,"body":"And we have to use"},{"speaker":"LAINEY","startTime":984.91,"endTime":987.03,"body":"those tools with ethics."},{"speaker":"LAINEY","startTime":987.03,"endTime":988.89,"body":"That's how I see it."},{"speaker":"DEBRA","startTime":988.89,"endTime":990.99,"body":"Lainey, I totally agree."},{"speaker":"DEBRA","startTime":990.99,"endTime":993.73,"body":"I personally"},{"speaker":"DEBRA","startTime":990.99,"endTime":993.73,"body":"have not sued people,"},{"speaker":"DEBRA","startTime":993.73,"endTime":995.33,"body":"it doesn't mean I wouldn't."},{"speaker":"DEBRA","startTime":995.85,"endTime":999.84,"body":"I am an American but I've been"},{"speaker":"DEBRA","startTime":995.85,"endTime":999.84,"body":"glad to see corporations"},{"speaker":"DEBRA","startTime":999.84,"endTime":1001.61,"body":"being sued"},{"speaker":"DEBRA","startTime":999.84,"endTime":1001.61,"body":"in the United States."},{"speaker":"DEBRA","startTime":1001.61,"endTime":1004.6,"body":"I've been glad to see"},{"speaker":"DEBRA","startTime":1001.61,"endTime":1004.6,"body":"the efforts only because"},{"speaker":"DEBRA","startTime":1004.6,"endTime":1007.97,"body":"we have had the Americans"},{"speaker":"DEBRA","startTime":1004.6,"endTime":1007.97,"body":"with Disability Act since 1990,"},{"speaker":"DEBRA","startTime":1007.97,"endTime":1009.85,"body":"so if you're not"},{"speaker":"DEBRA","startTime":1007.97,"endTime":1009.85,"body":"including us,"},{"speaker":"DEBRA","startTime":1009.85,"endTime":1012.46,"body":"maybe our legal system"},{"speaker":"DEBRA","startTime":1009.85,"endTime":1012.46,"body":"does need to sit in."},{"speaker":"DEBRA","startTime":1013.23,"endTime":1014.79,"body":"Regardless of whether"},{"speaker":"DEBRA","startTime":1013.23,"endTime":1014.79,"body":"we are messy,"},{"speaker":"DEBRA","startTime":1014.79,"endTime":1018.07,"body":"I personally as an individual,"},{"speaker":"DEBRA","startTime":1014.79,"endTime":1018.07,"body":"I'm glad that we are doing it."},{"speaker":"DEBRA","startTime":1018.07,"endTime":1021.09,"body":"But I also am seeing"},{"speaker":"DEBRA","startTime":1018.07,"endTime":1021.09,"body":"other problems that I'm curious,"},{"speaker":"DEBRA","startTime":1021.61,"endTime":1023.05,"body":"if you can add advise us"},{"speaker":"DEBRA","startTime":1023.05,"endTime":1024.77,"body":"how to deal with things"},{"speaker":"DEBRA","startTime":1023.05,"endTime":1024.77,"body":"like this, Lainey"},{"speaker":"DEBRA","startTime":1024.77,"endTime":1028.77,"body":"and we are taking these issues"},{"speaker":"DEBRA","startTime":1024.77,"endTime":1028.77,"body":"on here at Axschat as well."},{"speaker":"DEBRA","startTime":1028.77,"endTime":1032.64,"body":"But, one thing that I'm seeing"},{"speaker":"DEBRA","startTime":1028.77,"endTime":1032.64,"body":"and I'll just use an example."},{"speaker":"DEBRA","startTime":1032.64,"endTime":1034.91,"body":"There was an example"},{"speaker":"DEBRA","startTime":1032.64,"endTime":1034.91,"body":"in the United States,"},{"speaker":"DEBRA","startTime":1034.91,"endTime":1038.78,"body":"where a very large corporation,"},{"speaker":"DEBRA","startTime":1034.91,"endTime":1038.78,"body":"was being attacked"},{"speaker":"DEBRA","startTime":1038.78,"endTime":1040.55,"body":"because of"},{"speaker":"DEBRA","startTime":1038.78,"endTime":1040.55,"body":"their voice technology"},{"speaker":"DEBRA","startTime":1040.55,"endTime":1042.19,"body":"and there were multiple"},{"speaker":"DEBRA","startTime":1040.55,"endTime":1042.19,"body":"voice technologies"},{"speaker":"DEBRA","startTime":1042.19,"endTime":1045.749,"body":"companies being attacked"},{"speaker":"DEBRA","startTime":1042.19,"endTime":1045.749,"body":"and the thing that concerned me,"},{"speaker":"DEBRA","startTime":1045.749,"endTime":1047.949,"body":"for example about it"},{"speaker":"DEBRA","startTime":1045.749,"endTime":1047.949,"body":"or my firm about this,"},{"speaker":"DEBRA","startTime":1047.949,"endTime":1051.229,"body":"was that what the legislators"},{"speaker":"DEBRA","startTime":1047.949,"endTime":1051.229,"body":"were proposing"},{"speaker":"DEBRA","startTime":1051.229,"endTime":1053.789,"body":"would have hurt the communities"},{"speaker":"DEBRA","startTime":1051.229,"endTime":1053.789,"body":"of people with disabilities"},{"speaker":"DEBRA","startTime":1053.789,"endTime":1056.129,"body":"who were using"},{"speaker":"DEBRA","startTime":1053.789,"endTime":1056.129,"body":"these voice technologies"},{"speaker":"DEBRA","startTime":1056.129,"endTime":1057.749,"body":"to stay independent."},{"speaker":"DEBRA","startTime":1057.749,"endTime":1060.939,"body":"And there were other concerns"},{"speaker":"DEBRA","startTime":1057.749,"endTime":1060.939,"body":"in the legislation"},{"speaker":"DEBRA","startTime":1060.939,"endTime":1063.439,"body":"that I definitely felt"},{"speaker":"DEBRA","startTime":1060.939,"endTime":1063.439,"body":"should be addressed"},{"speaker":"DEBRA","startTime":1063.439,"endTime":1066.859,"body":"but what I did not want"},{"speaker":"DEBRA","startTime":1063.439,"endTime":1066.859,"body":"for them to do this legislation"},{"speaker":"DEBRA","startTime":1066.859,"endTime":1070.409,"body":"and then our community be"},{"speaker":"DEBRA","startTime":1066.859,"endTime":1070.409,"body":"impacted negatively from that."},{"speaker":"DEBRA","startTime":1070.409,"endTime":1072.729,"body":"And so, we were talking"},{"speaker":"DEBRA","startTime":1070.409,"endTime":1072.729,"body":"to the legislators"},{"speaker":"DEBRA","startTime":1072.729,"endTime":1074.979,"body":"and the corporations"},{"speaker":"DEBRA","startTime":1072.729,"endTime":1074.979,"body":"that were involved"},{"speaker":"DEBRA","startTime":1074.979,"endTime":1076.309,"body":"and the legislators said well,"},{"speaker":"DEBRA","startTime":1076.309,"endTime":1078.499,"body":"wait a minute,"},{"speaker":"DEBRA","startTime":1076.309,"endTime":1078.499,"body":"we went to your community"},{"speaker":"DEBRA","startTime":1078.499,"endTime":1080.369,"body":"and we asked them"},{"speaker":"DEBRA","startTime":1078.499,"endTime":1080.369,"body":"if this was okay."},{"speaker":"DEBRA","startTime":1080.369,"endTime":1083.479,"body":"And they're like, that's fine"},{"speaker":"DEBRA","startTime":1080.369,"endTime":1083.479,"body":"but the problem is the people"},{"speaker":"DEBRA","startTime":1083.479,"endTime":1087.539,"body":"they went do not understand"},{"speaker":"DEBRA","startTime":1083.479,"endTime":1087.539,"body":"the nuances of the technology."},{"speaker":"DEBRA","startTime":1087.539,"endTime":1091.199,"body":"So, one thing I'm saying"},{"speaker":"DEBRA","startTime":1087.539,"endTime":1091.199,"body":"to the community of individuals"},{"speaker":"DEBRA","startTime":1091.199,"endTime":1092.829,"body":"with lived experience"},{"speaker":"DEBRA","startTime":1091.199,"endTime":1092.829,"body":"with disabilities,"},{"speaker":"DEBRA","startTime":1092.829,"endTime":1094.909,"body":"is we have"},{"speaker":"DEBRA","startTime":1092.829,"endTime":1094.909,"body":"to educate ourselves."},{"speaker":"DEBRA","startTime":1094.909,"endTime":1098.529,"body":"Any technology changes that are"},{"speaker":"DEBRA","startTime":1094.909,"endTime":1098.529,"body":"taking place in your countries"},{"speaker":"DEBRA","startTime":1098.529,"endTime":1100.129,"body":"could possibly impact us"},{"speaker":"DEBRA","startTime":1100.129,"endTime":1103.609,"body":"and we need to get"},{"speaker":"DEBRA","startTime":1100.129,"endTime":1103.609,"body":"more technology savvy"},{"speaker":"DEBRA","startTime":1103.609,"endTime":1105.229,"body":"and be able to have"},{"speaker":"DEBRA","startTime":1103.609,"endTime":1105.229,"body":"these conversations"},{"speaker":"DEBRA","startTime":1105.229,"endTime":1107.599,"body":"in a way"},{"speaker":"DEBRA","startTime":1105.229,"endTime":1107.599,"body":"that the legislators hear."},{"speaker":"DEBRA","startTime":1108.259,"endTime":1112.549,"body":"But I often do not see that"},{"speaker":"DEBRA","startTime":1108.259,"endTime":1112.549,"body":"happening and I worry about that"},{"speaker":"DEBRA","startTime":1112.549,"endTime":1116.389,"body":"because I think we keep not"},{"speaker":"DEBRA","startTime":1112.549,"endTime":1116.389,"body":"only missing opportunities"},{"speaker":"DEBRA","startTime":1116.389,"endTime":1118.179,"body":"but we keep hurting ourselves"},{"speaker":"DEBRA","startTime":1118.179,"endTime":1119.749,"body":"because we haven't taken"},{"speaker":"DEBRA","startTime":1118.179,"endTime":1119.749,"body":"the time"},{"speaker":"DEBRA","startTime":1119.749,"endTime":1121.629,"body":"to really educate ourselves"},{"speaker":"DEBRA","startTime":1121.629,"endTime":1125.819,"body":"on how do we meaningfully enjoy"},{"speaker":"DEBRA","startTime":1121.629,"endTime":1125.819,"body":"these conversations and yes,"},{"speaker":"DEBRA","startTime":1125.819,"endTime":1129.749,"body":"nothing about us without us."},{"speaker":"DEBRA","startTime":1125.819,"endTime":1129.749,"body":"But 80 85% of our community"},{"speaker":"DEBRA","startTime":1129.749,"endTime":1132.559,"body":"have hidden disabilities"},{"speaker":"DEBRA","startTime":1129.749,"endTime":1132.559,"body":"like Neil and myself"},{"speaker":"DEBRA","startTime":1134.069,"endTime":1135.749,"body":"and I know they are"},{"speaker":"DEBRA","startTime":1134.069,"endTime":1135.749,"body":"big questions, Lainey,"},{"speaker":"DEBRA","startTime":1135.749,"endTime":1136.979,"body":"I know they are big questions,"},{"speaker":"DEBRA","startTime":1136.979,"endTime":1140.259,"body":"but I'm just curious,"},{"speaker":"DEBRA","startTime":1136.979,"endTime":1140.259,"body":"if you have any guidance."},{"speaker":"DEBRA","startTime":1140.259,"endTime":1143.449,"body":"What we are telling on Axschat,"},{"speaker":"DEBRA","startTime":1140.259,"endTime":1143.449,"body":"is we are telling the stories,"},{"speaker":"DEBRA","startTime":1143.449,"endTime":1144.889,"body":"get the information"},{"speaker":"DEBRA","startTime":1143.449,"endTime":1144.889,"body":"out there and so,"},{"speaker":"DEBRA","startTime":1144.889,"endTime":1147.899,"body":"I know we have all"},{"speaker":"DEBRA","startTime":1144.889,"endTime":1147.899,"body":"the role to play, okay Lainey."},{"speaker":"DEBRA","startTime":1148.439,"endTime":1150.409,"body":"Get your magic wand"},{"speaker":"DEBRA","startTime":1148.439,"endTime":1150.409,"body":"out please?"},{"speaker":"LAINEY","startTime":1150.409,"endTime":1153.039,"body":"Yes, well, I should"},{"speaker":"LAINEY","startTime":1150.409,"endTime":1153.039,"body":"have said at the top"},{"speaker":"LAINEY","startTime":1153.039,"endTime":1154.739,"body":"that I am a lawyer"},{"speaker":"LAINEY","startTime":1153.039,"endTime":1154.739,"body":"like you all said."},{"speaker":"LAINEY","startTime":1154.739,"endTime":1157.759,"body":"But you know in"},{"speaker":"LAINEY","startTime":1154.739,"endTime":1157.759,"body":"my public presentations"},{"speaker":"LAINEY","startTime":1157.759,"endTime":1160.519,"body":"and this kind of conversation,"},{"speaker":"LAINEY","startTime":1157.759,"endTime":1160.519,"body":"which I know will be public"},{"speaker":"LAINEY","startTime":1160.519,"endTime":1164.719,"body":"but feels nice and intimate here"},{"speaker":"LAINEY","startTime":1160.519,"endTime":1164.719,"body":"in the back conversation."},{"speaker":"LAINEY","startTime":1164.719,"endTime":1167.079,"body":"I am not giving"},{"speaker":"LAINEY","startTime":1164.719,"endTime":1167.079,"body":"any legal advice,"},{"speaker":"LAINEY","startTime":1167.079,"endTime":1170.25,"body":"if people have a legal problem"},{"speaker":"LAINEY","startTime":1167.079,"endTime":1170.25,"body":"they need to talk to a lawyer."},{"speaker":"LAINEY","startTime":1171.26,"endTime":1173.29,"body":"So, yeah, I heard"},{"speaker":"LAINEY","startTime":1171.26,"endTime":1173.29,"body":"you say advise and so,"},{"speaker":"LAINEY","startTime":1173.29,"endTime":1175.14,"body":"I say oh wait,"},{"speaker":"LAINEY","startTime":1173.29,"endTime":1175.14,"body":"I better clarify that."},{"speaker":"LAINEY","startTime":1176.57,"endTime":1178.97,"body":"You know, I think"},{"speaker":"LAINEY","startTime":1176.57,"endTime":1178.97,"body":"the history of the ADA"},{"speaker":"LAINEY","startTime":1178.97,"endTime":1180.98,"body":"is a good place"},{"speaker":"LAINEY","startTime":1178.97,"endTime":1180.98,"body":"to look for that"},{"speaker":"LAINEY","startTime":1180.98,"endTime":1189.42,"body":"because the organisations"},{"speaker":"LAINEY","startTime":1180.98,"endTime":1189.42,"body":"spearheading the ADA"},{"speaker":"LAINEY","startTime":1189.42,"endTime":1191.02,"body":"over many years,"},{"speaker":"LAINEY","startTime":1191.63,"endTime":1195.02,"body":"did that work to bring"},{"speaker":"LAINEY","startTime":1191.63,"endTime":1195.02,"body":"the communities together"},{"speaker":"LAINEY","startTime":1195.02,"endTime":1197.21,"body":"and to bring"},{"speaker":"LAINEY","startTime":1195.02,"endTime":1197.21,"body":"what used to be,"},{"speaker":"LAINEY","startTime":1197.21,"endTime":1200.59,"body":"you know a separate organisation"},{"speaker":"LAINEY","startTime":1197.21,"endTime":1200.59,"body":"perhaps for this disability"},{"speaker":"LAINEY","startTime":1200.59,"endTime":1202.94,"body":"and in a different one"},{"speaker":"LAINEY","startTime":1200.59,"endTime":1202.94,"body":"for that disability together"},{"speaker":"LAINEY","startTime":1202.94,"endTime":1205.03,"body":"for the common good"},{"speaker":"LAINEY","startTime":1205.03,"endTime":1208.25,"body":"and, you know, just thinking"},{"speaker":"LAINEY","startTime":1205.03,"endTime":1208.25,"body":"about the capital crawl,"},{"speaker":"LAINEY","startTime":1208.25,"endTime":1214.16,"body":"which was an activist moment"},{"speaker":"LAINEY","startTime":1208.25,"endTime":1214.16,"body":"before the ADA,"},{"speaker":"LAINEY","startTime":1214.16,"endTime":1216.52,"body":"where people using wheelchair"},{"speaker":"LAINEY","startTime":1214.16,"endTime":1216.52,"body":"and mobility devices"},{"speaker":"LAINEY","startTime":1216.52,"endTime":1219.58,"body":"left them at the bottom of the"},{"speaker":"LAINEY","startTime":1216.52,"endTime":1219.58,"body":"stairs in the Capital Building,"},{"speaker":"LAINEY","startTime":1219.58,"endTime":1222.21,"body":"you know, the main government"},{"speaker":"LAINEY","startTime":1219.58,"endTime":1222.21,"body":"building in the United States,"},{"speaker":"LAINEY","startTime":1222.21,"endTime":1225.39,"body":"which we know now, which has"},{"speaker":"LAINEY","startTime":1222.21,"endTime":1225.39,"body":"another part of history"},{"speaker":"LAINEY","startTime":1225.39,"endTime":1226.99,"body":"but going back before that."},{"speaker":"LAINEY","startTime":1228.02,"endTime":1230.94,"body":"The capital crawl and people"},{"speaker":"LAINEY","startTime":1228.02,"endTime":1230.94,"body":"crawl up those steps to say,"},{"speaker":"LAINEY","startTime":1230.94,"endTime":1235.69,"body":"you know, we can't even get"},{"speaker":"LAINEY","startTime":1230.94,"endTime":1235.69,"body":"to the seat of government here."},{"speaker":"LAINEY","startTime":1235.69,"endTime":1239.47,"body":"Like something has to change."},{"speaker":"LAINEY","startTime":1235.69,"endTime":1239.47,"body":"And you all the tech barriers"},{"speaker":"LAINEY","startTime":1239.47,"endTime":1240.88,"body":"that we talk about"},{"speaker":"LAINEY","startTime":1239.47,"endTime":1240.88,"body":"in accessibility,"},{"speaker":"LAINEY","startTime":1240.88,"endTime":1242.98,"body":"those are today's steps."},{"speaker":"LAINEY","startTime":1242.98,"endTime":1247.5,"body":"It sounds you know, we say this,"},{"speaker":"LAINEY","startTime":1242.98,"endTime":1247.5,"body":"but that's what it is."},{"speaker":"LAINEY","startTime":1247.5,"endTime":1250.73,"body":"So, we need to find"},{"speaker":"LAINEY","startTime":1247.5,"endTime":1250.73,"body":"the common ground"},{"speaker":"LAINEY","startTime":1250.73,"endTime":1255.92,"body":"and I like what you say about"},{"speaker":"LAINEY","startTime":1250.73,"endTime":1255.92,"body":"each individual kind of has,"},{"speaker":"LAINEY","startTime":1257.19,"endTime":1258.82,"body":"it's almost like a chorus,"},{"speaker":"LAINEY","startTime":1258.82,"endTime":1261.23,"body":"each individual"},{"speaker":"LAINEY","startTime":1258.82,"endTime":1261.23,"body":"has to tell their story"},{"speaker":"LAINEY","startTime":1261.23,"endTime":1263.44,"body":"and it has to come together"},{"speaker":"LAINEY","startTime":1263.44,"endTime":1268.76,"body":"in a way"},{"speaker":"LAINEY","startTime":1263.44,"endTime":1268.76,"body":"that it can never be unified."},{"speaker":"LAINEY","startTime":1268.76,"endTime":1270.96,"body":"Disability can be,"},{"speaker":"LAINEY","startTime":1268.76,"endTime":1270.96,"body":"like any other community."},{"speaker":"LAINEY","startTime":1271.76,"endTime":1273.0,"body":"People are people."},{"speaker":"LAINEY","startTime":1273.0,"endTime":1275.75,"body":"And you're never going"},{"speaker":"LAINEY","startTime":1273.0,"endTime":1275.75,"body":"to get everyone agreeing"},{"speaker":"LAINEY","startTime":1275.75,"endTime":1279.46,"body":"but we have some wonderful"},{"speaker":"LAINEY","startTime":1275.75,"endTime":1279.46,"body":"leadership organisations"},{"speaker":"LAINEY","startTime":1279.46,"endTime":1282.11,"body":"and people who"},{"speaker":"LAINEY","startTime":1279.46,"endTime":1282.11,"body":"have questions about"},{"speaker":"LAINEY","startTime":1282.11,"endTime":1283.89,"body":"if they get asked by media,"},{"speaker":"LAINEY","startTime":1283.89,"endTime":1285.97,"body":"what do you think"},{"speaker":"LAINEY","startTime":1283.89,"endTime":1285.97,"body":"of this or that,"},{"speaker":"LAINEY","startTime":1285.97,"endTime":1289.05,"body":"we are kind of having to answer"},{"speaker":"LAINEY","startTime":1285.97,"endTime":1289.05,"body":"on two levels,"},{"speaker":"LAINEY","startTime":1289.05,"endTime":1291.09,"body":"the level of what"},{"speaker":"LAINEY","startTime":1289.05,"endTime":1291.09,"body":"we personally think"},{"speaker":"LAINEY","startTime":1291.09,"endTime":1293.93,"body":"and the level of what we think"},{"speaker":"LAINEY","startTime":1291.09,"endTime":1293.93,"body":"is best for the community"},{"speaker":"LAINEY","startTime":1293.93,"endTime":1295.26,"body":"and you know,"},{"speaker":"LAINEY","startTime":1295.26,"endTime":1297.709,"body":"I can say that I had to struggle"},{"speaker":"LAINEY","startTime":1295.26,"endTime":1297.709,"body":"for a long time"},{"speaker":"LAINEY","startTime":1297.709,"endTime":1300.179,"body":"about how to talk"},{"speaker":"LAINEY","startTime":1297.709,"endTime":1300.179,"body":"about the lawsuits"},{"speaker":"LAINEY","startTime":1300.699,"endTime":1306.579,"body":"that people refer to as drive by"},{"speaker":"LAINEY","startTime":1300.699,"endTime":1306.579,"body":"or you know, cereal firers,"},{"speaker":"LAINEY","startTime":1306.579,"endTime":1309.509,"body":"because I believe in law suits"},{"speaker":"LAINEY","startTime":1309.509,"endTime":1311.819,"body":"and I believe"},{"speaker":"LAINEY","startTime":1309.509,"endTime":1311.819,"body":"in civil rights laws less."},{"speaker":"LAINEY","startTime":1311.819,"endTime":1314.589,"body":"I don't believe in the way a lot"},{"speaker":"LAINEY","startTime":1311.819,"endTime":1314.589,"body":"of people do those lawsuits."},{"speaker":"LAINEY","startTime":1314.589,"endTime":1315.929,"body":"But not everyone."},{"speaker":"LAINEY","startTime":1315.929,"endTime":1317.679,"body":"So, I used to just not say"},{"speaker":"LAINEY","startTime":1315.929,"endTime":1317.679,"body":"anything"},{"speaker":"LAINEY","startTime":1318.889,"endTime":1321.949,"body":"because you know,"},{"speaker":"LAINEY","startTime":1318.889,"endTime":1321.949,"body":"I didn't want to be misquoted."},{"speaker":"LAINEY","startTime":1321.949,"endTime":1323.599,"body":"Oh, Lainey doesn't believe"},{"speaker":"LAINEY","startTime":1321.949,"endTime":1323.599,"body":"in lawsuits."},{"speaker":"LAINEY","startTime":1323.599,"endTime":1327.629,"body":"So, the reason I started"},{"speaker":"LAINEY","startTime":1323.599,"endTime":1327.629,"body":"thinking about that"},{"speaker":"LAINEY","startTime":1327.629,"endTime":1329.819,"body":"is I was called"},{"speaker":"LAINEY","startTime":1327.629,"endTime":1329.819,"body":"by the New York Times"},{"speaker":"LAINEY","startTime":1329.819,"endTime":1334.309,"body":"to make a comment on someone"},{"speaker":"LAINEY","startTime":1329.819,"endTime":1334.309,"body":"who had filed 80 law suits"},{"speaker":"LAINEY","startTime":1334.309,"endTime":1337.049,"body":"against art galleries"},{"speaker":"LAINEY","startTime":1334.309,"endTime":1337.049,"body":"in the period of a month"},{"speaker":"LAINEY","startTime":1337.049,"endTime":1343.459,"body":"which, I know from doing"},{"speaker":"LAINEY","startTime":1337.049,"endTime":1343.459,"body":"this work for 27 years,"},{"speaker":"LAINEY","startTime":1343.459,"endTime":1346.539,"body":"you can't possibly do"},{"speaker":"LAINEY","startTime":1343.459,"endTime":1346.539,"body":"80 law suits in a month"},{"speaker":"LAINEY","startTime":1347.779,"endTime":1349.259,"body":"and give it"},{"speaker":"LAINEY","startTime":1347.779,"endTime":1349.259,"body":"the kind of attention."},{"speaker":"LAINEY","startTime":1349.259,"endTime":1354.029,"body":"Because, these are really issues"},{"speaker":"LAINEY","startTime":1349.259,"endTime":1354.029,"body":"that the law deals with."},{"speaker":"LAINEY","startTime":1354.029,"endTime":1356.579,"body":"You know, people who can't"},{"speaker":"LAINEY","startTime":1354.029,"endTime":1356.579,"body":"access their banking."},{"speaker":"LAINEY","startTime":1356.579,"endTime":1361.089,"body":"People who can't access"},{"speaker":"LAINEY","startTime":1356.579,"endTime":1361.089,"body":"their social engagement choices."},{"speaker":"LAINEY","startTime":1361.629,"endTime":1362.889,"body":"They're real things."},{"speaker":"LAINEY","startTime":1362.889,"endTime":1365.629,"body":"So, I forced myself"},{"speaker":"LAINEY","startTime":1362.889,"endTime":1365.629,"body":"to really look at it"},{"speaker":"LAINEY","startTime":1365.629,"endTime":1367.739,"body":"and realise you have to talk"},{"speaker":"LAINEY","startTime":1365.629,"endTime":1367.739,"body":"about things"},{"speaker":"LAINEY","startTime":1367.739,"endTime":1369.199,"body":"on a couple of levels."},{"speaker":"LAINEY","startTime":1369.199,"endTime":1371.39,"body":"You have to be respectful"},{"speaker":"LAINEY","startTime":1369.199,"endTime":1371.39,"body":"of the community"},{"speaker":"LAINEY","startTime":1371.39,"endTime":1374.25,"body":"and the community's views"},{"speaker":"LAINEY","startTime":1371.39,"endTime":1374.25,"body":"on things"},{"speaker":"LAINEY","startTime":1374.25,"endTime":1377.46,"body":"and you have to review"},{"speaker":"LAINEY","startTime":1374.25,"endTime":1377.46,"body":"the personal experiences"},{"speaker":"LAINEY","startTime":1377.46,"endTime":1381.86,"body":"that you may have."},{"speaker":"LAINEY","startTime":1377.46,"endTime":1381.86,"body":"So, it's hard. It's not easy."},{"speaker":"LAINEY","startTime":1381.86,"endTime":1384.09,"body":"I guess, you're right,"},{"speaker":"LAINEY","startTime":1381.86,"endTime":1384.09,"body":"it's messy."},{"speaker":"LAINEY","startTime":1384.09,"endTime":1388.59,"body":"I think messy might be"},{"speaker":"LAINEY","startTime":1384.09,"endTime":1388.59,"body":"an okay ward, confusing."},{"speaker":"LAINEY","startTime":1388.59,"endTime":1390.11,"body":"But, yes, it can be messy."},{"speaker":"LAINEY","startTime":1390.11,"endTime":1392.23,"body":"But we have"},{"speaker":"LAINEY","startTime":1390.11,"endTime":1392.23,"body":"a wonderful community."},{"speaker":"LAINEY","startTime":1392.23,"endTime":1394.75,"body":"We have a wonderful community"},{"speaker":"LAINEY","startTime":1392.23,"endTime":1394.75,"body":"organisations you know,"},{"speaker":"LAINEY","startTime":1394.75,"endTime":1401.12,"body":"the AAPD and DREDF"},{"speaker":"LAINEY","startTime":1394.75,"endTime":1401.12,"body":"and ACV and NFB, MAD."},{"speaker":"DEBRA","startTime":1401.12,"endTime":1402.72,"body":"WID."},{"speaker":"LAINEY","startTime":1403.99,"endTime":1407.13,"body":"DR. I almost didn't say one,"},{"speaker":"LAINEY","startTime":1407.13,"endTime":1408.99,"body":"because once you start"},{"speaker":"LAINEY","startTime":1407.13,"endTime":1408.99,"body":"with a list."},{"speaker":"DEBRA","startTime":1408.99,"endTime":1410.5,"body":"I know."},{"speaker":"DEBRA","startTime":1410.5,"endTime":1412.7,"body":"Now, we can say Billion Strong"},{"speaker":"DEBRA","startTime":1410.5,"endTime":1412.7,"body":"just because I'm here."},{"speaker":"LAINEY","startTime":1412.7,"endTime":1413.93,"body":"Billion Strong,"},{"speaker":"LAINEY","startTime":1413.93,"endTime":1418.13,"body":"I also remembered"},{"speaker":"LAINEY","startTime":1413.93,"endTime":1418.13,"body":"DRICD and apologies"},{"speaker":"LAINEY","startTime":1418.13,"endTime":1419.42,"body":"to anyone I missed."},{"speaker":"LAINEY","startTime":1419.42,"endTime":1425.2,"body":"But say that we have a support"},{"speaker":"LAINEY","startTime":1419.42,"endTime":1425.2,"body":"of an amazing eco system"},{"speaker":"LAINEY","startTime":1425.2,"endTime":1429.33,"body":"of non-profit organisations"},{"speaker":"LAINEY","startTime":1425.2,"endTime":1429.33,"body":"to help guide us"},{"speaker":"LAINEY","startTime":1429.33,"endTime":1430.93,"body":"in this kind of work."},{"speaker":"DEBRA","startTime":1432.789,"endTime":1435.589,"body":"Neil, I know you were"},{"speaker":"DEBRA","startTime":1432.789,"endTime":1435.589,"body":"going to try to make a comment."},{"speaker":"DEBRA","startTime":1435.589,"endTime":1437.839,"body":"But you're having"},{"speaker":"DEBRA","startTime":1435.589,"endTime":1437.839,"body":"Wi-Fi problems in Thailand?"},{"speaker":"NEIL","startTime":1438.799,"endTime":1440.019,"body":"No, no."},{"speaker":"NEIL","startTime":1440.019,"endTime":1442.339,"body":"I am back it wasn't"},{"speaker":"NEIL","startTime":1440.019,"endTime":1442.339,"body":"the Wi-Fi"},{"speaker":"NEIL","startTime":1442.339,"endTime":1444.849,"body":"that was the problem"},{"speaker":"NEIL","startTime":1442.339,"endTime":1444.849,"body":"it was my klutziness"},{"speaker":"NEIL","startTime":1444.849,"endTime":1451.229,"body":"and the fact that I hit"},{"speaker":"NEIL","startTime":1444.849,"endTime":1451.229,"body":"the Siri button"},{"speaker":"NEIL","startTime":1451.229,"endTime":1453.509,"body":"which then just"},{"speaker":"NEIL","startTime":1451.229,"endTime":1453.509,"body":"completely screwed"},{"speaker":"NEIL","startTime":1453.509,"endTime":1456.229,"body":"with my Bluetooth headset."},{"speaker":"NEIL","startTime":1456.229,"endTime":1458.329,"body":"It wouldn't give it back,"},{"speaker":"NEIL","startTime":1456.229,"endTime":1458.329,"body":"so I couldn't hear,"},{"speaker":"NEIL","startTime":1458.329,"endTime":1460.029,"body":"so I had to leave"},{"speaker":"NEIL","startTime":1458.329,"endTime":1460.029,"body":"and come back."},{"speaker":"NEIL","startTime":1460.029,"endTime":1463.599,"body":"So, apologies for that."},{"speaker":"NEIL","startTime":1460.029,"endTime":1463.599,"body":"I think you know,"},{"speaker":"NEIL","startTime":1463.599,"endTime":1471.729,"body":"Lainey was talking previously"},{"speaker":"NEIL","startTime":1463.599,"endTime":1471.729,"body":"about the need for lawsuits"},{"speaker":"NEIL","startTime":1471.729,"endTime":1474.279,"body":"and I think we definitely"},{"speaker":"NEIL","startTime":1471.729,"endTime":1474.279,"body":"need tests cases."},{"speaker":"NEIL","startTime":1475.309,"endTime":1479.469,"body":"You know, we need case law"},{"speaker":"NEIL","startTime":1475.309,"endTime":1479.469,"body":"as well as statute law"},{"speaker":"NEIL","startTime":1480.129,"endTime":1481.919,"body":"because,"},{"speaker":"NEIL","startTime":1480.129,"endTime":1481.919,"body":"it's the case law"},{"speaker":"NEIL","startTime":1481.919,"endTime":1486.609,"body":"that actually really starts"},{"speaker":"NEIL","startTime":1481.919,"endTime":1486.609,"body":"to define you know,"},{"speaker":"NEIL","startTime":1486.609,"endTime":1492.169,"body":"some of the more detailed parts"},{"speaker":"NEIL","startTime":1486.609,"endTime":1492.169,"body":"of the arguments around"},{"speaker":"NEIL","startTime":1494.169,"endTime":1497.039,"body":"how you interpret what is"},{"speaker":"NEIL","startTime":1494.169,"endTime":1497.039,"body":"on the statute books."},{"speaker":"NEIL","startTime":1497.859,"endTime":1499.519,"body":"So, I was typing"},{"speaker":"NEIL","startTime":1497.859,"endTime":1499.519,"body":"in the chat"},{"speaker":"NEIL","startTime":1499.519,"endTime":1501.569,"body":"before actually"},{"speaker":"NEIL","startTime":1499.519,"endTime":1501.569,"body":"the European Commission,"},{"speaker":"NEIL","startTime":1501.569,"endTime":1503.239,"body":"says the European"},{"speaker":"NEIL","startTime":1501.569,"endTime":1503.239,"body":"Accessibility Act"},{"speaker":"NEIL","startTime":1503.239,"endTime":1505.829,"body":"doesn't apply to them"},{"speaker":"NEIL","startTime":1503.239,"endTime":1505.829,"body":"because they make the law."},{"speaker":"NEIL","startTime":1507.099,"endTime":1508.299,"body":"Right?"},{"speaker":"DEBRA","startTime":1508.299,"endTime":1510.169,"body":"Feels like our Congress."},{"speaker":"NEIL","startTime":1510.169,"endTime":1512.199,"body":"Yes."},{"speaker":"NEIL","startTime":1512.199,"endTime":1515.369,"body":"Now, that's problematic"},{"speaker":"NEIL","startTime":1512.199,"endTime":1515.369,"body":"when they don't honour"},{"speaker":"NEIL","startTime":1515.369,"endTime":1520.099,"body":"the law because the --"},{"speaker":"NEIL","startTime":1520.099,"endTime":1524.249,"body":"but, also one of the"},{"speaker":"NEIL","startTime":1520.099,"endTime":1524.249,"body":"conversations that we have had"},{"speaker":"NEIL","startTime":1524.249,"endTime":1526.919,"body":"with the European Commission"},{"speaker":"NEIL","startTime":1524.249,"endTime":1526.919,"body":"is actually well, you know,"},{"speaker":"NEIL","startTime":1526.919,"endTime":1530.379,"body":"I think the law is ambiguous"},{"speaker":"NEIL","startTime":1526.919,"endTime":1530.379,"body":"and they are like,"},{"speaker":"NEIL","startTime":1530.379,"endTime":1534.129,"body":"well if you get sued"},{"speaker":"NEIL","startTime":1530.379,"endTime":1534.129,"body":"then you're breaking it."},{"speaker":"NEIL","startTime":1536.259,"endTime":1539.429,"body":"So, I think that's where case"},{"speaker":"NEIL","startTime":1536.259,"endTime":1539.429,"body":"law becomes really important."},{"speaker":"NEIL","startTime":1539.429,"endTime":1544.309,"body":"I think that defining"},{"speaker":"NEIL","startTime":1539.429,"endTime":1544.309,"body":"what is expected of the law"},{"speaker":"NEIL","startTime":1544.309,"endTime":1547.109,"body":"is also important but case law"},{"speaker":"NEIL","startTime":1547.659,"endTime":1550.679,"body":"helps iron out"},{"speaker":"NEIL","startTime":1547.659,"endTime":1550.679,"body":"some of those areas"},{"speaker":"NEIL","startTime":1550.679,"endTime":1555.069,"body":"where the definitions are"},{"speaker":"NEIL","startTime":1550.679,"endTime":1555.069,"body":"somewhat ambiguous or people"},{"speaker":"NEIL","startTime":1555.069,"endTime":1557.039,"body":"are open to interpretation."},{"speaker":"NEIL","startTime":1557.039,"endTime":1559.079,"body":"So, I mean, what I was going"},{"speaker":"NEIL","startTime":1557.039,"endTime":1559.079,"body":"to ask Lainey was,"},{"speaker":"NEIL","startTime":1559.079,"endTime":1566.369,"body":"were there particular examples"},{"speaker":"NEIL","startTime":1559.079,"endTime":1566.369,"body":"of ambiguity"},{"speaker":"NEIL","startTime":1566.369,"endTime":1569.909,"body":"that were solved either to your"},{"speaker":"NEIL","startTime":1566.369,"endTime":1569.909,"body":"knowledge through case law"},{"speaker":"NEIL","startTime":1569.909,"endTime":1572.609,"body":"or through the negations"},{"speaker":"NEIL","startTime":1569.909,"endTime":1572.609,"body":"that you have entered into"},{"speaker":"NEIL","startTime":1573.779,"endTime":1575.669,"body":"or was it just"},{"speaker":"NEIL","startTime":1573.779,"endTime":1575.669,"body":"that you were encountering"},{"speaker":"NEIL","startTime":1575.669,"endTime":1577.579,"body":"you know wilful ignorance?"},{"speaker":"LIANEY","startTime":1579.329,"endTime":1584.069,"body":"There is a lot of"},{"speaker":"LIANEY","startTime":1579.329,"endTime":1584.069,"body":"lack of awareness."},{"speaker":"LIANEY","startTime":1584.069,"endTime":1585.409,"body":"Let's put it that way."},{"speaker":"NEIL","startTime":1585.409,"endTime":1587.119,"body":"Mm hmm."},{"speaker":"LAINEY","startTime":1587.119,"endTime":1590.589,"body":"Well, yeah, case law"},{"speaker":"LAINEY","startTime":1587.119,"endTime":1590.589,"body":"has been really important."},{"speaker":"LAINEY","startTime":1590.589,"endTime":1593.209,"body":"Sometimes you know, my talks,"},{"speaker":"LAINEY","startTime":1593.849,"endTime":1596.899,"body":"I ask, how many have heard with"},{"speaker":"LAINEY","startTime":1593.849,"endTime":1596.899,"body":"the first web accessibility,"},{"speaker":"LAINEY","startTime":1596.899,"endTime":1598.199,"body":"we've done Bank of America."},{"speaker":"LAINEY","startTime":1598.199,"endTime":1600.589,"body":"We have done deals"},{"speaker":"LAINEY","startTime":1598.199,"endTime":1600.589,"body":"with major league baseball"},{"speaker":"LAINEY","startTime":1600.589,"endTime":1603.459,"body":"and CVS and a lot"},{"speaker":"LAINEY","startTime":1600.589,"endTime":1603.459,"body":"of major companies"},{"speaker":"LAINEY","startTime":1603.459,"endTime":1604.899,"body":"and I'll say how many"},{"speaker":"LAINEY","startTime":1603.459,"endTime":1604.899,"body":"have heard of this"},{"speaker":"LAINEY","startTime":1604.899,"endTime":1607.549,"body":"that the other that I've worked"},{"speaker":"LAINEY","startTime":1604.899,"endTime":1607.549,"body":"and you now,"},{"speaker":"LAINEY","startTime":1607.549,"endTime":1610.049,"body":"on few people depending"},{"speaker":"LAINEY","startTime":1607.549,"endTime":1610.049,"body":"and then I'm like,"},{"speaker":"LAINEY","startTime":1610.049,"endTime":1612.859,"body":"how many have ever heard"},{"speaker":"LAINEY","startTime":1610.049,"endTime":1612.859,"body":"about the Target lawsuit?"},{"speaker":"LAINEY","startTime":1612.859,"endTime":1616.109,"body":"And, you know, everyone has"},{"speaker":"LAINEY","startTime":1612.859,"endTime":1616.109,"body":"heard of the Target lawsuit,"},{"speaker":"LAINEY","startTime":1616.109,"endTime":1618.059,"body":"as it should be."},{"speaker":"LAINEY","startTime":1616.109,"endTime":1618.059,"body":"Because the Target lawsuit"},{"speaker":"LAINEY","startTime":1618.059,"endTime":1622.179,"body":"was one of the first"},{"speaker":"LAINEY","startTime":1618.059,"endTime":1622.179,"body":"contested lawsuits"},{"speaker":"LAINEY","startTime":1622.179,"endTime":1626.459,"body":"in the United States in 2008."},{"speaker":"LAINEY","startTime":1626.459,"endTime":1630.029,"body":"So now, it's what,"},{"speaker":"LAINEY","startTime":1626.459,"endTime":1630.029,"body":"15 years old now."},{"speaker":"LAINEY","startTime":1630.029,"endTime":1633.669,"body":"That looked at one of the issues"},{"speaker":"LAINEY","startTime":1630.029,"endTime":1633.669,"body":"that's still an issue which is,"},{"speaker":"LAINEY","startTime":1635.499,"endTime":1636.759,"body":"you know,"},{"speaker":"LAINEY","startTime":1636.759,"endTime":1640.459,"body":"the ADA talks in terms of places"},{"speaker":"LAINEY","startTime":1636.759,"endTime":1640.459,"body":"of public accommodation."},{"speaker":"LAINEY","startTime":1640.459,"endTime":1642.569,"body":"So, that does have to be"},{"speaker":"LAINEY","startTime":1640.459,"endTime":1642.569,"body":"a physical place"},{"speaker":"LAINEY","startTime":1642.569,"endTime":1646.119,"body":"or can it be a web"},{"speaker":"LAINEY","startTime":1642.569,"endTime":1646.119,"body":"only business."},{"speaker":"LAINEY","startTime":1646.119,"endTime":1647.839,"body":"And, in the United States,"},{"speaker":"LAINEY","startTime":1648.669,"endTime":1650.379,"body":"the United States"},{"speaker":"LAINEY","startTime":1648.669,"endTime":1650.379,"body":"doesn't just have one law,"},{"speaker":"LAINEY","startTime":1650.379,"endTime":1653.359,"body":"it doesn't just have one"},{"speaker":"LAINEY","startTime":1650.379,"endTime":1653.359,"body":"court that decides things."},{"speaker":"LAINEY","startTime":1653.359,"endTime":1656.729,"body":"There are different districts"},{"speaker":"LAINEY","startTime":1653.359,"endTime":1656.729,"body":"and even today"},{"speaker":"LAINEY","startTime":1656.729,"endTime":1659.779,"body":"there are discussions"},{"speaker":"LAINEY","startTime":1656.729,"endTime":1659.779,"body":"in some parts of the country,"},{"speaker":"LAINEY","startTime":1659.779,"endTime":1661.989,"body":"it's not as clear,"},{"speaker":"LAINEY","startTime":1661.989,"endTime":1664.929,"body":"if you can sue"},{"speaker":"LAINEY","startTime":1661.989,"endTime":1664.929,"body":"a web only business."},{"speaker":"LAINEY","startTime":1666.049,"endTime":1670.059,"body":"So, that place thing"},{"speaker":"LAINEY","startTime":1666.049,"endTime":1670.059,"body":"is an example of ambiguity."},{"speaker":"LAINEY","startTime":1670.059,"endTime":1672.229,"body":"The beauty of"},{"speaker":"LAINEY","startTime":1670.059,"endTime":1672.229,"body":"structured negotiations"},{"speaker":"LAINEY","startTime":1672.229,"endTime":1674.389,"body":"and I tell these stories"},{"speaker":"LAINEY","startTime":1672.229,"endTime":1674.389,"body":"in my book,"},{"speaker":"LAINEY","startTime":1674.389,"endTime":1676.729,"body":"is that we can"},{"speaker":"LAINEY","startTime":1674.389,"endTime":1676.729,"body":"kind of skip that stuff."},{"speaker":"LAINEY","startTime":1677.359,"endTime":1681.039,"body":"We can kind of say, well, you"},{"speaker":"LAINEY","startTime":1677.359,"endTime":1681.039,"body":"maybe your web only business."},{"speaker":"LAINEY","startTime":1681.039,"endTime":1683.519,"body":"But these are your customers"},{"speaker":"LAINEY","startTime":1681.039,"endTime":1683.519,"body":"who are blind"},{"speaker":"LAINEY","startTime":1683.519,"endTime":1685.409,"body":"and can't use your platform."},{"speaker":"LAINEY","startTime":1685.409,"endTime":1688.319,"body":"You know, let's get down"},{"speaker":"LAINEY","startTime":1685.409,"endTime":1688.319,"body":"to it and fix it."},{"speaker":"LAINEY","startTime":1688.319,"endTime":1692.179,"body":"And I think the precedent,"},{"speaker":"LAINEY","startTime":1688.319,"endTime":1692.179,"body":"the legal precedent is critical."},{"speaker":"LAINEY","startTime":1693.419,"endTime":1694.739,"body":"There's a lot of good work"},{"speaker":"LAINEY","startTime":1694.739,"endTime":1697.379,"body":"done around colleges"},{"speaker":"LAINEY","startTime":1694.739,"endTime":1697.379,"body":"and universities."},{"speaker":"LAINEY","startTime":1698.429,"endTime":1700.189,"body":"Some early law suits,"},{"speaker":"LAINEY","startTime":1703.599,"endTime":1706.729,"body":"there's a woman named Laura"},{"speaker":"LAINEY","startTime":1703.599,"endTime":1706.729,"body":"Karlson who keeps a website,"},{"speaker":"LAINEY","startTime":1706.729,"endTime":1709.069,"body":"I make sure give you"},{"speaker":"LAINEY","startTime":1706.729,"endTime":1709.069,"body":"the link for your notes,"},{"speaker":"LAINEY","startTime":1709.069,"endTime":1711.479,"body":"who keeps a website"},{"speaker":"LAINEY","startTime":1709.069,"endTime":1711.479,"body":"of all Higher Ed"},{"speaker":"LAINEY","startTime":1712.159,"endTime":1715.089,"body":"legal accessibility cases."},{"speaker":"LAINEY","startTime":1715.629,"endTime":1717.259,"body":"So, some of the early ones"},{"speaker":"LAINEY","startTime":1715.629,"endTime":1717.259,"body":"are really good."},{"speaker":"LAINEY","startTime":1717.259,"endTime":1720.979,"body":"They end up settling"},{"speaker":"LAINEY","startTime":1717.259,"endTime":1720.979,"body":"but they were initially filed"},{"speaker":"LAINEY","startTime":1720.979,"endTime":1723.779,"body":"until you see all the elements"},{"speaker":"LAINEY","startTime":1723.779,"endTime":1727.269,"body":"that makes for a really"},{"speaker":"LAINEY","startTime":1723.779,"endTime":1727.269,"body":"accessible campus."},{"speaker":"LAINEY","startTime":1727.269,"endTime":1729.039,"body":"Another thing, I've experienced"},{"speaker":"LAINEY","startTime":1729.039,"endTime":1731.979,"body":"is there is also"},{"speaker":"LAINEY","startTime":1729.039,"endTime":1731.979,"body":"industry precedent."},{"speaker":"LAINEY","startTime":1732.769,"endTime":1734.859,"body":"A lot of companies"},{"speaker":"LAINEY","startTime":1732.769,"endTime":1734.859,"body":"don't want to be first,"},{"speaker":"LAINEY","startTime":1734.859,"endTime":1737.149,"body":"but they also"},{"speaker":"LAINEY","startTime":1734.859,"endTime":1737.149,"body":"don't want to be last."},{"speaker":"LAINEY","startTime":1737.149,"endTime":1741.719,"body":"So, in structure negotiation,"},{"speaker":"LAINEY","startTime":1737.149,"endTime":1741.719,"body":"for example we have done"},{"speaker":"LAINEY","startTime":1741.719,"endTime":1743.969,"body":"a lot of work"},{"speaker":"LAINEY","startTime":1741.719,"endTime":1743.969,"body":"on talking prescription labels."},{"speaker":"LAINEY","startTime":1745.909,"endTime":1748.599,"body":"So, blind people, know"},{"speaker":"LAINEY","startTime":1745.909,"endTime":1748.599,"body":"what is in the medication model."},{"speaker":"LAINEY","startTime":1748.599,"endTime":1751.449,"body":"It seems obvious"},{"speaker":"LAINEY","startTime":1748.599,"endTime":1751.449,"body":"to health and safety issue"},{"speaker":"LAINEY","startTime":1751.449,"endTime":1753.729,"body":"as well as"},{"speaker":"LAINEY","startTime":1751.449,"endTime":1753.729,"body":"an accessibility issue"},{"speaker":"LAINEY","startTime":1753.729,"endTime":1758.209,"body":"and the very first company"},{"speaker":"LAINEY","startTime":1753.729,"endTime":1758.209,"body":"offer talking labels"},{"speaker":"LAINEY","startTime":1758.909,"endTime":1761.779,"body":"was as a result of structured"},{"speaker":"LAINEY","startTime":1758.909,"endTime":1761.779,"body":"negotiation, was Walmart"},{"speaker":"LAINEY","startTime":1762.549,"endTime":1764.079,"body":"and because Walmart did it"},{"speaker":"LAINEY","startTime":1764.079,"endTime":1766.489,"body":"and continued"},{"speaker":"LAINEY","startTime":1764.079,"endTime":1766.489,"body":"to take a leadership role"},{"speaker":"LAINEY","startTime":1766.489,"endTime":1769.829,"body":"other companies said,"},{"speaker":"LAINEY","startTime":1766.489,"endTime":1769.829,"body":"oh, this is something."},{"speaker":"LAINEY","startTime":1769.829,"endTime":1774.019,"body":"And, you know it helps build"},{"speaker":"LAINEY","startTime":1769.829,"endTime":1774.019,"body":"a supply chain"},{"speaker":"LAINEY","startTime":1774.019,"endTime":1777.499,"body":"for the accessible prescriptions"},{"speaker":"LAINEY","startTime":1774.019,"endTime":1777.499,"body":"and just last summer CVS"},{"speaker":"LAINEY","startTime":1777.499,"endTime":1779.559,"body":"who we have also worked"},{"speaker":"LAINEY","startTime":1777.499,"endTime":1779.559,"body":"with again"},{"speaker":"LAINEY","startTime":1779.559,"endTime":1783.079,"body":"without a lawsuit they built"},{"speaker":"LAINEY","startTime":1779.559,"endTime":1783.079,"body":"their talking label programme"},{"speaker":"LAINEY","startTime":1783.079,"endTime":1785.039,"body":"right into their mainstream app,"},{"speaker":"LAINEY","startTime":1785.039,"endTime":1789.289,"body":"the CVS app that you get so,"},{"speaker":"LAINEY","startTime":1785.039,"endTime":1789.289,"body":"that was all done."},{"speaker":"LAINEY","startTime":1789.289,"endTime":1792.389,"body":"And I don't think there was"},{"speaker":"LAINEY","startTime":1789.289,"endTime":1792.389,"body":"a prescription lawsuit filed."},{"speaker":"LAINEY","startTime":1793.389,"endTime":1795.919,"body":"But we and the American Council"},{"speaker":"LAINEY","startTime":1793.389,"endTime":1795.919,"body":"of the Blind."},{"speaker":"LAINEY","startTime":1795.919,"endTime":1797.159,"body":"Individual blind people."},{"speaker":"LAINEY","startTime":1797.159,"endTime":1800.059,"body":"Worked with most of"},{"speaker":"LAINEY","startTime":1797.159,"endTime":1800.059,"body":"the major pharmacies."},{"speaker":"LAINEY","startTime":1800.059,"endTime":1806.259,"body":"So, we need the law suits"},{"speaker":"LAINEY","startTime":1800.059,"endTime":1806.259,"body":"and there are ways"},{"speaker":"LAINEY","startTime":1806.259,"endTime":1811.269,"body":"to create the precedent"},{"speaker":"LAINEY","startTime":1806.259,"endTime":1811.269,"body":"through collaboration again"},{"speaker":"LAINEY","startTime":1811.269,"endTime":1813.019,"body":"using that legal framework,"},{"speaker":"LAINEY","startTime":1813.019,"endTime":1815.209,"body":"maybe not necessarily"},{"speaker":"LAINEY","startTime":1813.019,"endTime":1815.209,"body":"with a lawsuit."},{"speaker":"LAINEY","startTime":1815.209,"endTime":1816.419,"body":"But Target was big."},{"speaker":"LAINEY","startTime":1816.419,"endTime":1820.399,"body":"Another big one,"},{"speaker":"LAINEY","startTime":1816.419,"endTime":1820.399,"body":"the Netflix case in 2012."},{"speaker":"LAINEY","startTime":1820.399,"endTime":1826.819,"body":"So, four years after Target,"},{"speaker":"LAINEY","startTime":1820.399,"endTime":1826.819,"body":"there was a lawsuit"},{"speaker":"LAINEY","startTime":1826.819,"endTime":1828.889,"body":"that I think the National"},{"speaker":"LAINEY","startTime":1826.819,"endTime":1828.889,"body":"Association of the Deaf"},{"speaker":"LAINEY","startTime":1828.889,"endTime":1833.379,"body":"did against Netflix"},{"speaker":"LAINEY","startTime":1828.889,"endTime":1833.379,"body":"for not having captions."},{"speaker":"LAINEY","startTime":1833.379,"endTime":1835.739,"body":"That obviously doesn't have"},{"speaker":"LAINEY","startTime":1833.379,"endTime":1835.739,"body":"a physical place."},{"speaker":"LAINEY","startTime":1836.459,"endTime":1837.739,"body":"It was in Massachusetts,"},{"speaker":"LAINEY","startTime":1837.739,"endTime":1839.739,"body":"not California"},{"speaker":"LAINEY","startTime":1837.739,"endTime":1839.739,"body":"not like the Target case,"},{"speaker":"LAINEY","startTime":1840.649,"endTime":1844.739,"body":"it came out with a decision that"},{"speaker":"LAINEY","startTime":1840.649,"endTime":1844.739,"body":"said yes, captions are required."},{"speaker":"LAINEY","startTime":1845.649,"endTime":1847.849,"body":"Even though this is a web"},{"speaker":"LAINEY","startTime":1845.649,"endTime":1847.849,"body":"only business."},{"speaker":"LAINEY","startTime":1847.849,"endTime":1851.049,"body":"So, there have been"},{"speaker":"LAINEY","startTime":1847.849,"endTime":1851.049,"body":"pivotal cases"},{"speaker":"LAINEY","startTime":1851.049,"endTime":1852.649,"body":"those are two that come to mind."},{"speaker":"ANTONIO","startTime":1854.679,"endTime":1856.699,"body":"And, I was talking"},{"speaker":"ANTONIO","startTime":1854.679,"endTime":1856.699,"body":"with a colleague"},{"speaker":"ANTONIO","startTime":1856.699,"endTime":1858.459,"body":"this morning"},{"speaker":"ANTONIO","startTime":1856.699,"endTime":1858.459,"body":"that was telling me,"},{"speaker":"ANTONIO","startTime":1858.459,"endTime":1862.229,"body":"well, I'm not allowed to use"},{"speaker":"ANTONIO","startTime":1862.899,"endTime":1866.909,"body":"some type of the assistive"},{"speaker":"ANTONIO","startTime":1862.899,"endTime":1866.909,"body":"technology in my country"},{"speaker":"ANTONIO","startTime":1866.909,"endTime":1869.149,"body":"because security"},{"speaker":"ANTONIO","startTime":1866.909,"endTime":1869.149,"body":"doesn't allow it."},{"speaker":"ANTONIO","startTime":1870.149,"endTime":1874.509,"body":"So, we end up within this"},{"speaker":"ANTONIO","startTime":1870.149,"endTime":1874.509,"body":"between accessible and security."},{"speaker":"ANTONIO","startTime":1875.629,"endTime":1879.359,"body":"How do you see us being able"},{"speaker":"ANTONIO","startTime":1875.629,"endTime":1879.359,"body":"to manage you know"},{"speaker":"ANTONIO","startTime":1880.419,"endTime":1884.079,"body":"these two fields that sometimes"},{"speaker":"ANTONIO","startTime":1880.419,"endTime":1884.079,"body":"collide in our lives?"},{"speaker":"DEBRA","startTime":1886.709,"endTime":1888.309,"body":"Well, this is a,"},{"speaker":"DEBRA","startTime":1891.299,"endTime":1892.809,"body":"I don't want"},{"speaker":"DEBRA","startTime":1891.299,"endTime":1892.809,"body":"to call it pet peeve."},{"speaker":"DEBRA","startTime":1892.809,"endTime":1896.13,"body":"It's an important topic"},{"speaker":"DEBRA","startTime":1892.809,"endTime":1896.13,"body":"that I always try to work"},{"speaker":"DEBRA","startTime":1896.13,"endTime":1898.59,"body":"into whatever I'm speaking about"},{"speaker":"DEBRA","startTime":1898.59,"endTime":1903.21,"body":"because those are of us"},{"speaker":"DEBRA","startTime":1898.59,"endTime":1903.21,"body":"in the space often say,"},{"speaker":"DEBRA","startTime":1903.94,"endTime":1906.26,"body":"well accessibility is"},{"speaker":"DEBRA","startTime":1903.94,"endTime":1906.26,"body":"like security and privacy,"},{"speaker":"DEBRA","startTime":1906.26,"endTime":1908.28,"body":"it has to be given"},{"speaker":"DEBRA","startTime":1906.26,"endTime":1908.28,"body":"the same priority,"},{"speaker":"DEBRA","startTime":1908.28,"endTime":1910.98,"body":"it has to, you shouldn't be"},{"speaker":"DEBRA","startTime":1908.28,"endTime":1910.98,"body":"able to release something."},{"speaker":"DEBRA","startTime":1911.76,"endTime":1915.78,"body":"Just like you can't release with"},{"speaker":"DEBRA","startTime":1911.76,"endTime":1915.78,"body":"security or a privacy problem,"},{"speaker":"DEBRA","startTime":1915.78,"endTime":1918.65,"body":"you shouldn't be able to release"},{"speaker":"DEBRA","startTime":1915.78,"endTime":1918.65,"body":"with accessibility."},{"speaker":"DEBRA","startTime":1918.65,"endTime":1923.89,"body":"And I'm always saying, it's not"},{"speaker":"DEBRA","startTime":1918.65,"endTime":1923.89,"body":"just like security and privacy."},{"speaker":"DEBRA","startTime":1924.47,"endTime":1928.26,"body":"It is security and privacy"},{"speaker":"DEBRA","startTime":1924.47,"endTime":1928.26,"body":"for disabled people."},{"speaker":"DEBRA","startTime":1928.86,"endTime":1932.05,"body":"Accessibility is security"},{"speaker":"DEBRA","startTime":1928.86,"endTime":1932.05,"body":"and privacy"},{"speaker":"DEBRA","startTime":1932.05,"endTime":1938.04,"body":"because if a disabled person"},{"speaker":"DEBRA","startTime":1932.05,"endTime":1938.04,"body":"can't independently do a task"},{"speaker":"DEBRA","startTime":1938.04,"endTime":1940.12,"body":"that was designed"},{"speaker":"DEBRA","startTime":1938.04,"endTime":1940.12,"body":"for independence,"},{"speaker":"DEBRA","startTime":1940.12,"endTime":1942.68,"body":"they are going to break"},{"speaker":"DEBRA","startTime":1940.12,"endTime":1942.68,"body":"that independence"},{"speaker":"DEBRA","startTime":1943.47,"endTime":1945.65,"body":"and have to ask"},{"speaker":"DEBRA","startTime":1943.47,"endTime":1945.65,"body":"for outside help"},{"speaker":"DEBRA","startTime":1946.29,"endTime":1948.86,"body":"or have to share"},{"speaker":"DEBRA","startTime":1946.29,"endTime":1948.86,"body":"confidential information."},{"speaker":"DEBRA","startTime":1948.86,"endTime":1951.66,"body":"We see this in healthcare,"},{"speaker":"DEBRA","startTime":1948.86,"endTime":1951.66,"body":"in finance,"},{"speaker":"DEBRA","startTime":1951.66,"endTime":1953.39,"body":"but it's not"},{"speaker":"DEBRA","startTime":1951.66,"endTime":1953.39,"body":"just those fields."},{"speaker":"DEBRA","startTime":1953.39,"endTime":1955.09,"body":"People want to do things"},{"speaker":"DEBRA","startTime":1953.39,"endTime":1955.09,"body":"independently."},{"speaker":"DEBRA","startTime":1955.09,"endTime":1956.9,"body":"That's what this is all about."},{"speaker":"DEBRA","startTime":1956.9,"endTime":1960.65,"body":"So, I think when it comes"},{"speaker":"DEBRA","startTime":1956.9,"endTime":1960.65,"body":"to that conflict,"},{"speaker":"DEBRA","startTime":1961.2,"endTime":1962.56,"body":"it's almost not a conflict."},{"speaker":"DEBRA","startTime":1962.56,"endTime":1964.65,"body":"You have to allow"},{"speaker":"DEBRA","startTime":1962.56,"endTime":1964.65,"body":"the assistive technology"},{"speaker":"DEBRA","startTime":1964.65,"endTime":1966.71,"body":"or there is no going"},{"speaker":"DEBRA","startTime":1964.65,"endTime":1966.71,"body":"to be security"},{"speaker":"DEBRA","startTime":1966.71,"endTime":1968.31,"body":"for the person"},{"speaker":"DEBRA","startTime":1966.71,"endTime":1968.31,"body":"who needs it."},{"speaker":"DEBRA","startTime":1969.31,"endTime":1974.22,"body":"Now, I know that's easier said"},{"speaker":"DEBRA","startTime":1969.31,"endTime":1974.22,"body":"than done by security teams"},{"speaker":"DEBRA","startTime":1974.22,"endTime":1977.22,"body":"but those things"},{"speaker":"DEBRA","startTime":1974.22,"endTime":1977.22,"body":"just have to be fixed."},{"speaker":"DEBRA","startTime":1977.22,"endTime":1982.69,"body":"I mean, if for some reason,"},{"speaker":"DEBRA","startTime":1977.22,"endTime":1982.69,"body":"there is some technology reason"},{"speaker":"DEBRA","startTime":1982.69,"endTime":1989.16,"body":"that there is"},{"speaker":"DEBRA","startTime":1982.69,"endTime":1989.16,"body":"an actual head on conflict"},{"speaker":"DEBRA","startTime":1989.16,"endTime":1992.36,"body":"and you can't do them both and"},{"speaker":"DEBRA","startTime":1989.16,"endTime":1992.36,"body":"the technology has to be fixed,"},{"speaker":"DEBRA","startTime":1992.36,"endTime":1998.18,"body":"the security side of it"},{"speaker":"DEBRA","startTime":1992.36,"endTime":1998.18,"body":"has to be corrected"},{"speaker":"DEBRA","startTime":1998.18,"endTime":2001.45,"body":"to make sure everybody"},{"speaker":"DEBRA","startTime":1998.18,"endTime":2001.45,"body":"has security and privacy,"},{"speaker":"DEBRA","startTime":2001.45,"endTime":2003.099,"body":"including people"},{"speaker":"DEBRA","startTime":2001.45,"endTime":2003.099,"body":"with disability."},{"speaker":"NEIL","startTime":2007.52,"endTime":2009.3,"body":"It's quite frequent."},{"speaker":"NEIL","startTime":2009.3,"endTime":2016.69,"body":"And, it's really interesting"},{"speaker":"NEIL","startTime":2009.3,"endTime":2016.69,"body":"to see the sort of cogs"},{"speaker":"NEIL","startTime":2016.69,"endTime":2020.79,"body":"going around in the security"},{"speaker":"NEIL","startTime":2016.69,"endTime":2020.79,"body":"guys heads, when you say,"},{"speaker":"NEIL","startTime":2020.79,"endTime":2025.1,"body":"well, would you like it"},{"speaker":"NEIL","startTime":2020.79,"endTime":2025.1,"body":"if I turned around to you"},{"speaker":"NEIL","startTime":2025.1,"endTime":2030.13,"body":"and said actually, no, this is"},{"speaker":"NEIL","startTime":2025.1,"endTime":2030.13,"body":"security stuff doesn't matter,"},{"speaker":"NEIL","startTime":2031.059,"endTime":2033.158,"body":"we are going ahead"},{"speaker":"NEIL","startTime":2031.059,"endTime":2033.158,"body":"and releasing it anyway"},{"speaker":"NEIL","startTime":2036.189,"endTime":2038.739,"body":"and sort of then,"},{"speaker":"NEIL","startTime":2036.189,"endTime":2038.739,"body":"sort of putting themselves"},{"speaker":"NEIL","startTime":2038.739,"endTime":2041.329,"body":"in the position of"},{"speaker":"NEIL","startTime":2038.739,"endTime":2041.329,"body":"the accessibility people"},{"speaker":"NEIL","startTime":2041.329,"endTime":2045.369,"body":"suddenly they are like,"},{"speaker":"NEIL","startTime":2041.329,"endTime":2045.369,"body":"oh no, we probably wouldn't but,"},{"speaker":"NEIL","startTime":2046.119,"endTime":2051.899,"body":"it is weird that they don't,"},{"speaker":"NEIL","startTime":2046.119,"endTime":2051.899,"body":"they have not taken you know,"},{"speaker":"NEIL","startTime":2051.899,"endTime":2057.129,"body":"that sort of a step backwards"},{"speaker":"NEIL","startTime":2051.899,"endTime":2057.129,"body":"and objective viewpoint"},{"speaker":"NEIL","startTime":2057.129,"endTime":2062.239,"body":"from the perspective"},{"speaker":"NEIL","startTime":2057.129,"endTime":2062.239,"body":"of another important function"},{"speaker":"NEIL","startTime":2062.239,"endTime":2063.599,"body":"within a business."},{"speaker":"NEIL","startTime":2063.599,"endTime":2065.719,"body":"And it's not you know,"},{"speaker":"NEIL","startTime":2063.599,"endTime":2065.719,"body":"one business,"},{"speaker":"NEIL","startTime":2065.719,"endTime":2068.039,"body":"it's across the board."},{"speaker":"NEIL","startTime":2065.719,"endTime":2068.039,"body":"You know. It's not."},{"speaker":"DEBRA","startTime":2068.039,"endTime":2070.809,"body":"This is why the employment"},{"speaker":"DEBRA","startTime":2070.809,"endTime":2072.339,"body":"of people with disabilities"},{"speaker":"DEBRA","startTime":2072.339,"endTime":2080.039,"body":"is essential to this work"},{"speaker":"DEBRA","startTime":2072.339,"endTime":2080.039,"body":"because I really I don't know"},{"speaker":"DEBRA","startTime":2080.039,"endTime":2081.989,"body":"if had Sarah Hendron"},{"speaker":"DEBRA","startTime":2080.039,"endTime":2081.989,"body":"on your show,"},{"speaker":"DEBRA","startTime":2081.989,"endTime":2088.769,"body":"she wrote a book,"},{"speaker":"DEBRA","startTime":2081.989,"endTime":2088.769,"body":"\"What can a body do?\""},{"speaker":"DEBRA","startTime":2088.769,"endTime":2092.309,"body":"And she wrote an article"},{"speaker":"DEBRA","startTime":2088.769,"endTime":2092.309,"body":"probably ten years ago called,"},{"speaker":"DEBRA","startTime":2092.309,"endTime":2094.549,"body":"\"All technology is"},{"speaker":"DEBRA","startTime":2092.309,"endTime":2094.549,"body":"assistive technology,\""},{"speaker":"DEBRA","startTime":2095.369,"endTime":2099.689,"body":"and I just kind of shifted"},{"speaker":"DEBRA","startTime":2095.369,"endTime":2099.689,"body":"my thinking,"},{"speaker":"DEBRA","startTime":2099.689,"endTime":2101.409,"body":"like what if you said"},{"speaker":"DEBRA","startTime":2099.689,"endTime":2101.409,"body":"to the person"},{"speaker":"DEBRA","startTime":2101.409,"endTime":2103.289,"body":"I'm taking away your keyboard"},{"speaker":"DEBRA","startTime":2103.289,"endTime":2105.649,"body":"because that's assistive"},{"speaker":"DEBRA","startTime":2103.289,"endTime":2105.649,"body":"technology for you,"},{"speaker":"DEBRA","startTime":2105.649,"endTime":2107.709,"body":"you need it to enter so,"},{"speaker":"DEBRA","startTime":2107.709,"endTime":2109.109,"body":"some else is going to"},{"speaker":"DEBRA","startTime":2107.709,"endTime":2109.109,"body":"have to enter"},{"speaker":"DEBRA","startTime":2109.109,"endTime":2111.008,"body":"your confidential"},{"speaker":"DEBRA","startTime":2109.109,"endTime":2111.008,"body":"information for you."},{"speaker":"DEBRA","startTime":2112.399,"endTime":2115.009,"body":"Yeah, some people"},{"speaker":"DEBRA","startTime":2112.399,"endTime":2115.009,"body":"need a mouse stick,"},{"speaker":"DEBRA","startTime":2115.009,"endTime":2117.939,"body":"or some people can't use"},{"speaker":"DEBRA","startTime":2115.009,"endTime":2117.939,"body":"a mouse whatever it may,"},{"speaker":"DEBRA","startTime":2118.689,"endTime":2123.759,"body":"we are all doing something"},{"speaker":"DEBRA","startTime":2118.689,"endTime":2123.759,"body":"to get the information"},{"speaker":"DEBRA","startTime":2123.759,"endTime":2125.519,"body":"and to enter the information."},{"speaker":"DEBRA","startTime":2125.519,"endTime":2130.709,"body":"So, when you have a disabled"},{"speaker":"DEBRA","startTime":2125.519,"endTime":2130.709,"body":"person on the team,"},{"speaker":"DEBRA","startTime":2132.109,"endTime":2134.559,"body":"that is a lot easier"},{"speaker":"DEBRA","startTime":2132.109,"endTime":2134.559,"body":"to understand."},{"speaker":"DEBRA","startTime":2134.559,"endTime":2136.859,"body":"I was talking to a company"},{"speaker":"DEBRA","startTime":2134.559,"endTime":2136.859,"body":"I do some consulting"},{"speaker":"DEBRA","startTime":2136.859,"endTime":2138.819,"body":"with big companies"},{"speaker":"DEBRA","startTime":2136.859,"endTime":2138.819,"body":"and they are saying, you know,"},{"speaker":"DEBRA","startTime":2138.819,"endTime":2141.459,"body":"we have this one team that's"},{"speaker":"DEBRA","startTime":2138.819,"endTime":2141.459,"body":"so great and we were like,"},{"speaker":"DEBRA","startTime":2141.459,"endTime":2144.879,"body":"what was the secret sauce"},{"speaker":"DEBRA","startTime":2141.459,"endTime":2144.879,"body":"of that team that made them,"},{"speaker":"DEBRA","startTime":2145.849,"endTime":2150.569,"body":"you know not put out products"},{"speaker":"DEBRA","startTime":2145.849,"endTime":2150.569,"body":"with accessibility barriers"},{"speaker":"DEBRA","startTime":2150.569,"endTime":2151.899,"body":"and then we realise,"},{"speaker":"DEBRA","startTime":2151.899,"endTime":2154.049,"body":"oh yeah, that team has"},{"speaker":"DEBRA","startTime":2151.899,"endTime":2154.049,"body":"a deaf person on it."},{"speaker":"DEBRA","startTime":2154.559,"endTime":2155.789,"body":"You know."},{"speaker":"DEBRA","startTime":2155.789,"endTime":2161.249,"body":"It's like it's not really rocket"},{"speaker":"DEBRA","startTime":2155.789,"endTime":2161.249,"body":"science, it makes total sense."},{"speaker":"DEBRA","startTime":2161.249,"endTime":2165.349,"body":"It's the same as having all"},{"speaker":"DEBRA","startTime":2161.249,"endTime":2165.349,"body":"sorts of diversity on your team."},{"speaker":"DEBRA","startTime":2165.349,"endTime":2170.779,"body":"Race, gender, LGBT,"},{"speaker":"DEBRA","startTime":2165.349,"endTime":2170.779,"body":"that has to be rule number one,"},{"speaker":"DEBRA","startTime":2170.779,"endTime":2175.259,"body":"hiring disabled people"},{"speaker":"DEBRA","startTime":2170.779,"endTime":2175.259,"body":"to get accessibility, I think."},{"speaker":"DEBRA","startTime":2176.769,"endTime":2179.739,"body":"That's number one ingredient"},{"speaker":"DEBRA","startTime":2176.769,"endTime":2179.739,"body":"in the accessibility cookie."},{"speaker":"NEIL","startTime":2182.199,"endTime":2187.049,"body":"So, I think we're close"},{"speaker":"NEIL","startTime":2182.199,"endTime":2187.049,"body":"to end of our time"},{"speaker":"NEIL","startTime":2187.049,"endTime":2188.699,"body":"but I want to comment on that"},{"speaker":"NEIL","startTime":2188.699,"endTime":2192.419,"body":"because it's something"},{"speaker":"NEIL","startTime":2188.699,"endTime":2192.419,"body":"that has come up in conversation"},{"speaker":"NEIL","startTime":2192.419,"endTime":2194.939,"body":"this last week was,"},{"speaker":"NEIL","startTime":2194.939,"endTime":2198.319,"body":"yes, by all means, you know,"},{"speaker":"NEIL","startTime":2194.939,"endTime":2198.319,"body":"hire disabled people,"},{"speaker":"NEIL","startTime":2198.969,"endTime":2202.099,"body":"if you want your applications"},{"speaker":"NEIL","startTime":2198.969,"endTime":2202.099,"body":"to be accessible."},{"speaker":"NEIL","startTime":2202.839,"endTime":2209.349,"body":"But also the additional effort"},{"speaker":"NEIL","startTime":2202.839,"endTime":2209.349,"body":"that disabled employees"},{"speaker":"NEIL","startTime":2209.349,"endTime":2212.059,"body":"have to make in order"},{"speaker":"NEIL","startTime":2209.349,"endTime":2212.059,"body":"to self-advocate"},{"speaker":"NEIL","startTime":2212.059,"endTime":2213.539,"body":"is often underestimated"},{"speaker":"NEIL","startTime":2213.539,"endTime":2219.66,"body":"and I think that it does lead"},{"speaker":"NEIL","startTime":2213.539,"endTime":2219.66,"body":"to burnout and exhaustion"},{"speaker":"NEIL","startTime":2219.66,"endTime":2222.93,"body":"and also, there was"},{"speaker":"NEIL","startTime":2219.66,"endTime":2222.93,"body":"this question of well,"},{"speaker":"NEIL","startTime":2224.56,"endTime":2226.1,"body":"what happens"},{"speaker":"NEIL","startTime":2224.56,"endTime":2226.1,"body":"in your personal life."},{"speaker":"NEIL","startTime":2226.1,"endTime":2227.78,"body":"Do you advocate"},{"speaker":"NEIL","startTime":2226.1,"endTime":2227.78,"body":"all of the time?"},{"speaker":"NEIL","startTime":2227.78,"endTime":2229.35,"body":"Are you checking stuff"},{"speaker":"NEIL","startTime":2227.78,"endTime":2229.35,"body":"all of the time."},{"speaker":"NEIL","startTime":2229.35,"endTime":2233.39,"body":"And actually, you have to say,"},{"speaker":"NEIL","startTime":2229.35,"endTime":2233.39,"body":"no, I'm not going Twitter"},{"speaker":"NEIL","startTime":2233.39,"endTime":2236.32,"body":"looking to find people"},{"speaker":"NEIL","startTime":2233.39,"endTime":2236.32,"body":"that haven't posted alt text,"},{"speaker":"NEIL","startTime":2236.32,"endTime":2243.12,"body":"you know because, you know,"},{"speaker":"NEIL","startTime":2236.32,"endTime":2243.12,"body":"my day job is tiring enough"},{"speaker":"NEIL","startTime":2244.23,"endTime":2246.82,"body":"but I do think that there is"},{"speaker":"NEIL","startTime":2244.23,"endTime":2246.82,"body":"a sort of balance there."},{"speaker":"NEIL","startTime":2246.82,"endTime":2251.78,"body":"So, we need to also recognise"},{"speaker":"NEIL","startTime":2246.82,"endTime":2251.78,"body":"the emotional"},{"speaker":"NEIL","startTime":2251.78,"endTime":2253.11,"body":"and physical labour"},{"speaker":"NEIL","startTime":2253.11,"endTime":2255.85,"body":"that people go through"},{"speaker":"NEIL","startTime":2253.11,"endTime":2255.85,"body":"to do all of this stuff"},{"speaker":"NEIL","startTime":2255.85,"endTime":2260.65,"body":"on top of the sort of 9"},{"speaker":"NEIL","startTime":2255.85,"endTime":2260.65,"body":"to 5 work"},{"speaker":"NEIL","startTime":2260.65,"endTime":2262.03,"body":"that they are doing as well"},{"speaker":"NEIL","startTime":2262.03,"endTime":2265.9,"body":"and sometimes"},{"speaker":"NEIL","startTime":2262.03,"endTime":2265.9,"body":"that doesn't get appreciated."},{"speaker":"LAINEY","startTime":2267.23,"endTime":2270.3,"body":"I think that's"},{"speaker":"LAINEY","startTime":2267.23,"endTime":2270.3,"body":"really important and true"},{"speaker":"LAINEY","startTime":2270.3,"endTime":2271.87,"body":"and disabled people"},{"speaker":"LAINEY","startTime":2271.87,"endTime":2274.57,"body":"shouldn't have to do"},{"speaker":"LAINEY","startTime":2271.87,"endTime":2274.57,"body":"accessibility work"},{"speaker":"LAINEY","startTime":2274.57,"endTime":2276.17,"body":"off of the side of the desk."},{"speaker":"LAINEY","startTime":2277.27,"endTime":2278.77,"body":"And there's plenty"},{"speaker":"LAINEY","startTime":2277.27,"endTime":2278.77,"body":"of disabled people"},{"speaker":"LAINEY","startTime":2278.77,"endTime":2280.629,"body":"who don't want to do"},{"speaker":"LAINEY","startTime":2278.77,"endTime":2280.629,"body":"the accessibility stuff,"},{"speaker":"LAINEY","startTime":2280.629,"endTime":2284.169,"body":"they want to be managers or CEO"},{"speaker":"LAINEY","startTime":2280.629,"endTime":2284.169,"body":"or whatever it is,"},{"speaker":"LAINEY","startTime":2284.169,"endTime":2288.389,"body":"the finance person and obviously"},{"speaker":"LAINEY","startTime":2284.169,"endTime":2288.389,"body":"should get to be that."},{"speaker":"LAINEY","startTime":2289.739,"endTime":2291.039,"body":"I think the burnout question"},{"speaker":"LAINEY","startTime":2291.039,"endTime":2293.369,"body":"is a really important one"},{"speaker":"LAINEY","startTime":2291.039,"endTime":2293.369,"body":"to look at."},{"speaker":"LAINEY","startTime":2294.199,"endTime":2297.319,"body":"And, I think part of the problem"},{"speaker":"LAINEY","startTime":2294.199,"endTime":2297.319,"body":"we have now"},{"speaker":"LAINEY","startTime":2298.039,"endTime":2300.639,"body":"is there is not enough people"},{"speaker":"LAINEY","startTime":2298.039,"endTime":2300.639,"body":"with disabilities"},{"speaker":"LAINEY","startTime":2300.639,"endTime":2301.979,"body":"throughout the company."},{"speaker":"LAINEY","startTime":2301.979,"endTime":2304.989,"body":"So, when there is only"},{"speaker":"LAINEY","startTime":2301.979,"endTime":2304.989,"body":"a few then it's like,"},{"speaker":"LAINEY","startTime":2304.989,"endTime":2307.909,"body":"oh let me just check this"},{"speaker":"LAINEY","startTime":2304.989,"endTime":2307.909,"body":"with so and so"},{"speaker":"LAINEY","startTime":2307.909,"endTime":2310.759,"body":"and that can take a toll."},{"speaker":"LAINEY","startTime":2307.909,"endTime":2310.759,"body":"I totally agree with you."},{"speaker":"NEIL","startTime":2310.759,"endTime":2314.069,"body":"Yes, yes thank you."},{"speaker":"NEIL","startTime":2314.069,"endTime":2317.889,"body":"So, Lainey,"},{"speaker":"NEIL","startTime":2314.069,"endTime":2317.889,"body":"thank you go on one final?"},{"speaker":"DEBRA","startTime":2318.509,"endTime":2320.549,"body":"I just want to"},{"speaker":"DEBRA","startTime":2318.509,"endTime":2320.549,"body":"make one quick comment,"},{"speaker":"DEBRA","startTime":2320.549,"endTime":2322.399,"body":"I apologise for interrupting,"},{"speaker":"DEBRA","startTime":2320.549,"endTime":2322.399,"body":"thank you."},{"speaker":"DEBRA","startTime":2322.399,"endTime":2324.919,"body":"But you know, I want to make"},{"speaker":"DEBRA","startTime":2322.399,"endTime":2324.919,"body":"one more little comment"},{"speaker":"DEBRA","startTime":2324.919,"endTime":2326.219,"body":"to what you all just said,"},{"speaker":"DEBRA","startTime":2326.219,"endTime":2330.229,"body":"Lainey that corporations"},{"speaker":"DEBRA","startTime":2326.219,"endTime":2330.229,"body":"don't have enough people"},{"speaker":"DEBRA","startTime":2330.229,"endTime":2332.229,"body":"so they're counting"},{"speaker":"DEBRA","startTime":2330.229,"endTime":2332.229,"body":"on one or two people."},{"speaker":"DEBRA","startTime":2332.229,"endTime":2333.969,"body":"I just want to remind"},{"speaker":"DEBRA","startTime":2332.229,"endTime":2333.969,"body":"corporate brands"},{"speaker":"DEBRA","startTime":2333.969,"endTime":2336.469,"body":"that you definitely do have"},{"speaker":"DEBRA","startTime":2333.969,"endTime":2336.469,"body":"people with disabilities"},{"speaker":"DEBRA","startTime":2336.469,"endTime":2337.859,"body":"working for you"},{"speaker":"DEBRA","startTime":2336.469,"endTime":2337.859,"body":"but whether or not"},{"speaker":"DEBRA","startTime":2337.859,"endTime":2340.919,"body":"we want to identify to you"},{"speaker":"DEBRA","startTime":2337.859,"endTime":2340.919,"body":"or whether or not we feel"},{"speaker":"DEBRA","startTime":2340.919,"endTime":2342.81,"body":"that it's safe for us"},{"speaker":"DEBRA","startTime":2340.919,"endTime":2342.81,"body":"to identity with you."},{"speaker":"DEBRA","startTime":2342.81,"endTime":2345.59,"body":"So, just remember"},{"speaker":"DEBRA","startTime":2342.81,"endTime":2345.59,"body":"we are definitely there."},{"speaker":"DEBRA","startTime":2345.59,"endTime":2348.09,"body":"You might not be take"},{"speaker":"DEBRA","startTime":2345.59,"endTime":2348.09,"body":"making it a self-place for us."},{"speaker":"DEBRA","startTime":2348.09,"endTime":2349.48,"body":"Sorry, Lainey."},{"speaker":"LAINEY","startTime":2349.48,"endTime":2352.76,"body":"Yes, that self ID"},{"speaker":"LAINEY","startTime":2349.48,"endTime":2352.76,"body":"is a crucial thing."},{"speaker":"LAINEY","startTime":2353.59,"endTime":2356.36,"body":"Also, I think this week"},{"speaker":"LAINEY","startTime":2353.59,"endTime":2356.36,"body":"we already mentioned,"},{"speaker":"LAINEY","startTime":2356.36,"endTime":2359.3,"body":"the week started"},{"speaker":"LAINEY","startTime":2356.36,"endTime":2359.3,"body":"with Judy Heumann's funeral,"},{"speaker":"LAINEY","startTime":2359.3,"endTime":2362.56,"body":"I also want to say"},{"speaker":"LAINEY","startTime":2359.3,"endTime":2362.56,"body":"that Microsoft,"},{"speaker":"LAINEY","startTime":2362.56,"endTime":2366.98,"body":"who is as we know, a leadership"},{"speaker":"LAINEY","startTime":2362.56,"endTime":2366.98,"body":"company in the space,"},{"speaker":"LAINEY","startTime":2366.98,"endTime":2369.75,"body":"they ran their ability summit"},{"speaker":"LAINEY","startTime":2366.98,"endTime":2369.75,"body":"this week"},{"speaker":"LAINEY","startTime":2370.35,"endTime":2373.39,"body":"and it was really beautiful."},{"speaker":"LAINEY","startTime":2373.39,"endTime":2375.739,"body":"And they recorded"},{"speaker":"LAINEY","startTime":2373.39,"endTime":2375.739,"body":"the whole thing. It's online."},{"speaker":"LAINEY","startTime":2376.27,"endTime":2378.02,"body":"They are not"},{"speaker":"LAINEY","startTime":2376.27,"endTime":2378.02,"body":"the only company out there"},{"speaker":"LAINEY","startTime":2378.02,"endTime":2379.66,"body":"but when we say"},{"speaker":"LAINEY","startTime":2378.02,"endTime":2379.66,"body":"there is not enough"},{"speaker":"LAINEY","startTime":2379.66,"endTime":2381.55,"body":"disabled people in companies,"},{"speaker":"LAINEY","startTime":2381.55,"endTime":2384.72,"body":"you know we need to honour"},{"speaker":"LAINEY","startTime":2381.55,"endTime":2384.72,"body":"the companies, who are really."},{"speaker":"LAINEY","startTime":2384.72,"endTime":2387.58,"body":"I know you had on Catherine"},{"speaker":"LAINEY","startTime":2384.72,"endTime":2387.58,"body":"Nichols from Salesforce,"},{"speaker":"LAINEY","startTime":2387.58,"endTime":2390.51,"body":"who is doing a tremendous job"},{"speaker":"LAINEY","startTime":2387.58,"endTime":2390.51,"body":"and her whole team."},{"speaker":"LAINEY","startTime":2390.51,"endTime":2394.13,"body":"And you know, I am not going"},{"speaker":"LAINEY","startTime":2390.51,"endTime":2394.13,"body":"to make a list here"},{"speaker":"LAINEY","startTime":2394.13,"endTime":2395.73,"body":"because I'll lose track."},{"speaker":"LAINEY","startTime":2396.36,"endTime":2398.57,"body":"But we have to learn"},{"speaker":"LAINEY","startTime":2396.36,"endTime":2398.57,"body":"from the companies"},{"speaker":"LAINEY","startTime":2398.57,"endTime":2400.46,"body":"who are out there in front"},{"speaker":"LAINEY","startTime":2400.46,"endTime":2402.26,"body":"and the good thing"},{"speaker":"LAINEY","startTime":2400.46,"endTime":2402.26,"body":"about the Ability Summit"},{"speaker":"LAINEY","startTime":2402.26,"endTime":2405.58,"body":"is they had some interviews"},{"speaker":"LAINEY","startTime":2402.26,"endTime":2405.58,"body":"with other companies"},{"speaker":"LAINEY","startTime":2405.58,"endTime":2409.799,"body":"who are also people"},{"speaker":"LAINEY","startTime":2405.58,"endTime":2409.799,"body":"we can learn from."},{"speaker":"LAINEY","startTime":2411.169,"endTime":2412.609,"body":"All true."},{"speaker":"NEIL","startTime":2412.609,"endTime":2415.299,"body":"Yeah, so I watched"},{"speaker":"NEIL","startTime":2412.609,"endTime":2415.299,"body":"some of it as well"},{"speaker":"NEIL","startTime":2415.299,"endTime":2418.419,"body":"and I think that"},{"speaker":"NEIL","startTime":2415.299,"endTime":2418.419,"body":"what was encouraging"},{"speaker":"NEIL","startTime":2418.419,"endTime":2421.079,"body":"was the CIO interviews"},{"speaker":"NEIL","startTime":2418.419,"endTime":2421.079,"body":"that they were doing"},{"speaker":"NEIL","startTime":2421.079,"endTime":2425.209,"body":"because it was showing"},{"speaker":"NEIL","startTime":2421.079,"endTime":2425.209,"body":"that this is the executive level"},{"speaker":"NEIL","startTime":2425.209,"endTime":2426.909,"body":"of engagement"},{"speaker":"NEIL","startTime":2425.209,"endTime":2426.909,"body":"in large corporates"},{"speaker":"NEIL","startTime":2426.909,"endTime":2429.129,"body":"is increasing"},{"speaker":"NEIL","startTime":2426.909,"endTime":2429.129,"body":"as is the maturity."},{"speaker":"NEIL","startTime":2429.699,"endTime":2432.249,"body":"So, it's generally encouraging"},{"speaker":"NEIL","startTime":2433.079,"endTime":2436.269,"body":"but we are not retiring"},{"speaker":"NEIL","startTime":2433.079,"endTime":2436.269,"body":"any time soon."},{"speaker":"LAINEY","startTime":2439.519,"endTime":2441.569,"body":"No, we can't retire it,"},{"speaker":"LAINEY","startTime":2441.569,"endTime":2443.599,"body":"we can but we"},{"speaker":"LAINEY","startTime":2441.569,"endTime":2443.599,"body":"are not going to."},{"speaker":"LAINEY","startTime":2443.599,"endTime":2448.369,"body":"I see in the chat"},{"speaker":"LAINEY","startTime":2443.599,"endTime":2448.369,"body":"Debra mentioned Dixy Dominos,"},{"speaker":"LAINEY","startTime":2448.369,"endTime":2452.409,"body":"of course went on for so long."},{"speaker":"LAINEY","startTime":2448.369,"endTime":2452.409,"body":"I forget to mention that."},{"speaker":"LAINEY","startTime":2453.299,"endTime":2456.919,"body":"I do have a legal update tab"},{"speaker":"LAINEY","startTime":2453.299,"endTime":2456.919,"body":"on my website"},{"speaker":"LAINEY","startTime":2456.919,"endTime":2458.669,"body":"where I try this write"},{"speaker":"LAINEY","startTime":2456.919,"endTime":2458.669,"body":"about the big cases."},{"speaker":"LAINEY","startTime":2458.669,"endTime":2462.169,"body":"So, we can check that out."},{"speaker":"LAINEY","startTime":2458.669,"endTime":2462.169,"body":"Thank you guys so much."},{"speaker":"LAINEY","startTime":2462.169,"endTime":2463.769,"body":"My goodness"},{"speaker":"LAINEY","startTime":2462.169,"endTime":2463.769,"body":"this was really fun."},{"speaker":"DEBRA","startTime":2465.009,"endTime":2466.779,"body":"We love your work"},{"speaker":"DEBRA","startTime":2465.009,"endTime":2466.779,"body":"and we love you"},{"speaker":"DEBRA","startTime":2466.779,"endTime":2470.109,"body":"as part of our community Lainey,"},{"speaker":"DEBRA","startTime":2466.779,"endTime":2470.109,"body":"thank you, thank you."},{"speaker":"NEIL","startTime":2471.299,"endTime":2474.669,"body":"Thank you and just remains"},{"speaker":"NEIL","startTime":2471.299,"endTime":2474.669,"body":"for me to thank My ClearText"},{"speaker":"NEIL","startTime":2474.669,"endTime":2482.07,"body":"for keeping us accessible"},{"speaker":"NEIL","startTime":2474.669,"endTime":2482.07,"body":"and captioned."}]}