{"version":"1.0.0","segments":[{"startTime":0.28,"endTime":1.62,"body":"AXSCHAT"},{"startTime":0.28,"endTime":1.62,"body":"Carol Van DenHende"},{"speaker":"NEIL","startTime":1.62,"endTime":2.85,"body":"Hello and welcome to Axschat."},{"speaker":"NEIL","startTime":2.85,"endTime":5.949,"body":"I'm delighted that we are joined"},{"speaker":"NEIL","startTime":2.85,"endTime":5.949,"body":"today by Carol Van Den Hende,"},{"speaker":"NEIL","startTime":6.66,"endTime":9.03,"body":"and also corporate warrior."},{"speaker":"NEIL","startTime":6.66,"endTime":9.03,"body":"But we are not here to talk"},{"speaker":"NEIL","startTime":9.03,"endTime":10.63,"body":"about the corporate"},{"speaker":"NEIL","startTime":9.03,"endTime":10.63,"body":"warrior bit today."},{"speaker":"NEIL","startTime":10.63,"endTime":13.03,"body":"So, Carol,"},{"speaker":"NEIL","startTime":10.63,"endTime":13.03,"body":"you're the author"},{"speaker":"NEIL","startTime":13.03,"endTime":16.31,"body":"of the Goodbye Orchid"},{"speaker":"NEIL","startTime":13.03,"endTime":16.31,"body":"series of books."},{"speaker":"NEIL","startTime":17.31,"endTime":20.99,"body":"Can you tell us a little bit"},{"speaker":"NEIL","startTime":17.31,"endTime":20.99,"body":"more about your writing"},{"speaker":"NEIL","startTime":20.99,"endTime":23.05,"body":"and the motivation behind it?"},{"speaker":"CAROL","startTime":23.05,"endTime":25.42,"body":"Absolutely."},{"speaker":"CAROL","startTime":23.05,"endTime":25.42,"body":"So, sometimes I say,"},{"speaker":"CAROL","startTime":25.42,"endTime":27.96,"body":"the short answer to what"},{"speaker":"CAROL","startTime":25.42,"endTime":27.96,"body":"inspired me to write the"},{"speaker":"CAROL","startTime":27.96,"endTime":31.56,"body":"Goodbye Orchid series"},{"speaker":"CAROL","startTime":27.96,"endTime":31.56,"body":"is the fact"},{"speaker":"CAROL","startTime":31.56,"endTime":35.82,"body":"that one of my twins"},{"speaker":"CAROL","startTime":31.56,"endTime":35.82,"body":"started to have problems"},{"speaker":"CAROL","startTime":35.82,"endTime":38.17,"body":"and we realised"},{"speaker":"CAROL","startTime":35.82,"endTime":38.17,"body":"that he had special needs."},{"speaker":"CAROL","startTime":38.17,"endTime":40.65,"body":"And during that time,"},{"speaker":"CAROL","startTime":38.17,"endTime":40.65,"body":"as we were going on that journey"},{"speaker":"CAROL","startTime":40.65,"endTime":44.19,"body":"to find ways to support"},{"speaker":"CAROL","startTime":40.65,"endTime":44.19,"body":"my son with special needs,"},{"speaker":"CAROL","startTime":44.19,"endTime":49.01,"body":"I was inspired by stories in the"},{"speaker":"CAROL","startTime":44.19,"endTime":49.01,"body":"news of combat wounded veterans,"},{"speaker":"CAROL","startTime":49.01,"endTime":51.29,"body":"coming back"},{"speaker":"CAROL","startTime":49.01,"endTime":51.29,"body":"and really what it was,"},{"speaker":"CAROL","startTime":51.29,"endTime":54.61,"body":"it was the strength and"},{"speaker":"CAROL","startTime":51.29,"endTime":54.61,"body":"resilience that those veterans"},{"speaker":"CAROL","startTime":54.61,"endTime":56.71,"body":"demonstrated to get back to good"},{"speaker":"CAROL","startTime":57.28,"endTime":62.01,"body":"that gave me hope"},{"speaker":"CAROL","startTime":57.28,"endTime":62.01,"body":"in our future for our son"},{"speaker":"CAROL","startTime":62.52,"endTime":64.36,"body":"and started me writing."},{"speaker":"CAROL","startTime":64.36,"endTime":67.41,"body":"So, that created"},{"speaker":"CAROL","startTime":64.36,"endTime":67.41,"body":"this passion for exploring"},{"speaker":"CAROL","startTime":67.41,"endTime":70.06,"body":"and I thought I was"},{"speaker":"CAROL","startTime":67.41,"endTime":70.06,"body":"writing for myself initially,"},{"speaker":"CAROL","startTime":70.06,"endTime":73.49,"body":"when I was pouring my heart out"},{"speaker":"CAROL","startTime":70.06,"endTime":73.49,"body":"on the page and it turned out,"},{"speaker":"CAROL","startTime":73.49,"endTime":77.05,"body":"as I joined groups of writers"},{"speaker":"CAROL","startTime":73.49,"endTime":77.05,"body":"and shared my work"},{"speaker":"CAROL","startTime":77.05,"endTime":78.83,"body":"and there was one instance"},{"speaker":"CAROL","startTime":77.05,"endTime":78.83,"body":"in particular,"},{"speaker":"CAROL","startTime":78.83,"endTime":80.82,"body":"in which I was able to,"},{"speaker":"CAROL","startTime":80.82,"endTime":83.93,"body":"as I was sharing"},{"speaker":"CAROL","startTime":80.82,"endTime":83.93,"body":"a portion of the story,"},{"speaker":"CAROL","startTime":83.93,"endTime":87.64,"body":"in which the main character"},{"speaker":"CAROL","startTime":83.93,"endTime":87.64,"body":"faces a life changing accident."},{"speaker":"CAROL","startTime":87.64,"endTime":89.71,"body":"I brought this table"},{"speaker":"CAROL","startTime":87.64,"endTime":89.71,"body":"of writers to tears."},{"speaker":"CAROL","startTime":90.38,"endTime":92.74,"body":"And it made me realise"},{"speaker":"CAROL","startTime":90.38,"endTime":92.74,"body":"that perhaps this work"},{"speaker":"CAROL","startTime":92.74,"endTime":94.84,"body":"had the power"},{"speaker":"CAROL","startTime":92.74,"endTime":94.84,"body":"to touch others as well."},{"speaker":"CAROL","startTime":95.5,"endTime":97.74,"body":"And so, that's what started me"},{"speaker":"CAROL","startTime":95.5,"endTime":97.74,"body":"on this journey."},{"speaker":"NEIL","startTime":97.74,"endTime":100.15,"body":"Great. I had a meeting recently"},{"speaker":"NEIL","startTime":100.15,"endTime":102.61,"body":"where I was on"},{"speaker":"NEIL","startTime":100.15,"endTime":102.61,"body":"with a colleague and a client"},{"speaker":"NEIL","startTime":102.61,"endTime":105.84,"body":"and I got the message,"},{"speaker":"NEIL","startTime":102.61,"endTime":105.84,"body":"afterwards, good job,"},{"speaker":"NEIL","startTime":105.84,"endTime":108.64,"body":"you made her cry"},{"speaker":"NEIL","startTime":105.84,"endTime":108.64,"body":"and it was like,"},{"speaker":"NEIL","startTime":110.16,"endTime":111.43,"body":"not in a bad way."},{"speaker":"NEIL","startTime":111.43,"endTime":115.62,"body":"Right, I think it was you know,"},{"speaker":"NEIL","startTime":111.43,"endTime":115.62,"body":"like, I feel like you understand"},{"speaker":"NEIL","startTime":115.62,"endTime":118.3,"body":"but, yes absolutely"},{"speaker":"NEIL","startTime":115.62,"endTime":118.3,"body":"that emotional connection"},{"speaker":"NEIL","startTime":118.3,"endTime":123.02,"body":"is really important."},{"speaker":"NEIL","startTime":118.3,"endTime":123.02,"body":"So, yes. So, fantastic."},{"speaker":"NEIL","startTime":123.02,"endTime":129.49,"body":"So, tell us a little bit more"},{"speaker":"NEIL","startTime":123.02,"endTime":129.49,"body":"about the sort of the series"},{"speaker":"NEIL","startTime":129.49,"endTime":132.72,"body":"and obviously,"},{"speaker":"NEIL","startTime":129.49,"endTime":132.72,"body":"you have got multiple books now,"},{"speaker":"NEIL","startTime":132.72,"endTime":134.32,"body":"I see several behind you."},{"speaker":"CAROL","startTime":135.83,"endTime":138.45,"body":"Yes, so the series"},{"speaker":"CAROL","startTime":135.83,"endTime":138.45,"body":"is now a trilogy."},{"speaker":"CAROL","startTime":138.45,"endTime":141.33,"body":"In fact, the third in the"},{"speaker":"CAROL","startTime":138.45,"endTime":141.33,"body":"trilogy will come out next week."},{"speaker":"CAROL","startTime":141.33,"endTime":144.86,"body":"And each of them has, you know,"},{"speaker":"CAROL","startTime":141.33,"endTime":144.86,"body":"a theme in it"},{"speaker":"CAROL","startTime":144.86,"endTime":147.51,"body":"that is very relevant"},{"speaker":"CAROL","startTime":144.86,"endTime":147.51,"body":"for our conversation today."},{"speaker":"CAROL","startTime":147.51,"endTime":150.31,"body":"So, in book one,"},{"speaker":"CAROL","startTime":147.51,"endTime":150.31,"body":"which is Orchid Blooming,"},{"speaker":"CAROL","startTime":151.45,"endTime":155.34,"body":"readers will meet main character"},{"speaker":"CAROL","startTime":151.45,"endTime":155.34,"body":"Orchid Paige. She is like half"},{"speaker":"CAROL","startTime":155.34,"endTime":157.86,"body":"Asin, just like,"},{"speaker":"CAROL","startTime":155.34,"endTime":157.86,"body":"my twins are half Asian"},{"speaker":"CAROL","startTime":158.46,"endTime":163.43,"body":"and as a child, she did,"},{"speaker":"CAROL","startTime":158.46,"endTime":163.43,"body":"you know, kind of have tragedy."},{"speaker":"CAROL","startTime":163.43,"endTime":165.96,"body":"So, she had lost her parents"},{"speaker":"CAROL","startTime":163.43,"endTime":165.96,"body":"at a young age"},{"speaker":"CAROL","startTime":165.96,"endTime":167.82,"body":"and she even witnessed"},{"speaker":"CAROL","startTime":165.96,"endTime":167.82,"body":"their death,"},{"speaker":"CAROL","startTime":167.82,"endTime":171.4,"body":"which resulted"},{"speaker":"CAROL","startTime":167.82,"endTime":171.4,"body":"in her having PTSD."},{"speaker":"CAROL","startTime":171.91,"endTime":173.17,"body":"Now, as an adult,"},{"speaker":"CAROL","startTime":173.17,"endTime":176.6,"body":"she is actually"},{"speaker":"CAROL","startTime":173.17,"endTime":176.6,"body":"a strong resilient woman,"},{"speaker":"CAROL","startTime":176.6,"endTime":179.19,"body":"with a carer"},{"speaker":"CAROL","startTime":176.6,"endTime":179.19,"body":"and now what she wants more"},{"speaker":"CAROL","startTime":179.19,"endTime":181.93,"body":"than anything"},{"speaker":"CAROL","startTime":179.19,"endTime":181.93,"body":"is to win a work trip to China,"},{"speaker":"CAROL","startTime":181.93,"endTime":184.08,"body":"to feel closer to the memory"},{"speaker":"CAROL","startTime":181.93,"endTime":184.08,"body":"of her mother."},{"speaker":"CAROL","startTime":184.6,"endTime":189.56,"body":"But that PTSD, does you know,"},{"speaker":"CAROL","startTime":184.6,"endTime":189.56,"body":"become a challenge along the way"},{"speaker":"CAROL","startTime":189.56,"endTime":191.62,"body":"and the beauty of Orchid"},{"speaker":"CAROL","startTime":189.56,"endTime":191.62,"body":"blooming"},{"speaker":"CAROL","startTime":191.62,"endTime":193.75,"body":"is really showing the ways"},{"speaker":"CAROL","startTime":193.75,"endTime":196.93,"body":"in which she seeks"},{"speaker":"CAROL","startTime":193.75,"endTime":196.93,"body":"mental health support."},{"speaker":"CAROL","startTime":196.93,"endTime":198.69,"body":"The way in which she gets that"},{"speaker":"CAROL","startTime":198.69,"endTime":202.26,"body":"and really finds a way"},{"speaker":"CAROL","startTime":198.69,"endTime":202.26,"body":"to her best life."},{"speaker":"CAROL","startTime":203.19,"endTime":206.29,"body":"Now, along that way"},{"speaker":"CAROL","startTime":203.19,"endTime":206.29,"body":"because of her challenges,"},{"speaker":"CAROL","startTime":206.29,"endTime":209.47,"body":"actually her boss says that trip"},{"speaker":"CAROL","startTime":206.29,"endTime":209.47,"body":"to China she wants to win,"},{"speaker":"CAROL","startTime":209.47,"endTime":211.79,"body":"she needs more advertising"},{"speaker":"CAROL","startTime":209.47,"endTime":211.79,"body":"experience."},{"speaker":"CAROL","startTime":211.79,"endTime":215.02,"body":"So, along the way, she meets the"},{"speaker":"CAROL","startTime":211.79,"endTime":215.02,"body":"handsome head of an ad agency,"},{"speaker":"CAROL","startTime":215.02,"endTime":218.55,"body":"successful Phoenix Walker"},{"speaker":"CAROL","startTime":215.02,"endTime":218.55,"body":"and in Book Two,"},{"speaker":"CAROL","startTime":218.55,"endTime":220.15,"body":"which is Goodbye Orchid,"},{"speaker":"CAROL","startTime":220.88,"endTime":222.89,"body":"what happens,"},{"speaker":"CAROL","startTime":220.88,"endTime":222.89,"body":"right in chapter one,"},{"speaker":"CAROL","startTime":222.89,"endTime":226.12,"body":"is that an accident"},{"speaker":"CAROL","startTime":222.89,"endTime":226.12,"body":"befalls Phoenix."},{"speaker":"CAROL","startTime":226.12,"endTime":228.78,"body":"He actually is in the subway"},{"speaker":"CAROL","startTime":226.12,"endTime":228.78,"body":"station in New York."},{"speaker":"CAROL","startTime":228.78,"endTime":233.35,"body":"He sees a homeless gentlemen,"},{"speaker":"CAROL","startTime":228.78,"endTime":233.35,"body":"who is at his wits end"},{"speaker":"CAROL","startTime":233.35,"endTime":235.77,"body":"and is about to throw himself"},{"speaker":"CAROL","startTime":233.35,"endTime":235.77,"body":"from the tracks"},{"speaker":"CAROL","startTime":235.77,"endTime":238.27,"body":"in front of a train,"},{"speaker":"CAROL","startTime":235.77,"endTime":238.27,"body":"that's entering the station."},{"speaker":"CAROL","startTime":239.04,"endTime":241.64,"body":"Phoenix is a big-hearted"},{"speaker":"CAROL","startTime":239.04,"endTime":241.64,"body":"generous person."},{"speaker":"CAROL","startTime":241.64,"endTime":243.51,"body":"He grabs the homeless 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grief,"},{"speaker":"CAROL","startTime":277.73,"endTime":281.11,"body":"denial, bargaining, acceptance"},{"speaker":"CAROL","startTime":277.73,"endTime":281.11,"body":"and ultimately finding"},{"speaker":"CAROL","startTime":281.11,"endTime":283.87,"body":"that life can be more"},{"speaker":"CAROL","startTime":281.11,"endTime":283.87,"body":"than whole,"},{"speaker":"CAROL","startTime":283.87,"endTime":286.39,"body":"no matter what he thinks"},{"speaker":"CAROL","startTime":283.87,"endTime":286.39,"body":"he might be missing"},{"speaker":"CAROL","startTime":286.39,"endTime":287.59,"body":"in Goodbye Orchid."},{"speaker":"CAROL","startTime":287.59,"endTime":290.9,"body":"And it's a beautiful story,"},{"speaker":"CAROL","startTime":287.59,"endTime":290.9,"body":"in which Springboard Consulting"},{"speaker":"CAROL","startTime":290.9,"endTime":293.87,"body":"actually named me"},{"speaker":"CAROL","startTime":290.9,"endTime":293.87,"body":"disability hero of the 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well."},{"speaker":"NEIL","startTime":312.89,"endTime":314.49,"body":"Debra, you're muted."},{"speaker":"DEBRA","startTime":315.95,"endTime":317.55,"body":"Thank you, Neil."},{"speaker":"DEBRA","startTime":318.22,"endTime":319.82,"body":"Carol,"},{"speaker":"DEBRA","startTime":318.22,"endTime":319.82,"body":"welcome to the programme."},{"speaker":"DEBRA","startTime":320.59,"endTime":323.21,"body":"I've been blessed"},{"speaker":"DEBRA","startTime":320.59,"endTime":323.21,"body":"to also interview you"},{"speaker":"DEBRA","startTime":323.21,"endTime":324.42,"body":"on my other programme"},{"speaker":"DEBRA","startTime":324.42,"endTime":328.52,"body":"and I really like how you bring"},{"speaker":"DEBRA","startTime":324.42,"endTime":328.52,"body":"your characters to life."},{"speaker":"DEBRA","startTime":328.52,"endTime":331.74,"body":"I think that's a real gift"},{"speaker":"DEBRA","startTime":328.52,"endTime":331.74,"body":"certainly any author can do"},{"speaker":"DEBRA","startTime":331.74,"endTime":337.35,"body":"but, why do you think Carol it's"},{"speaker":"DEBRA","startTime":331.74,"endTime":337.35,"body":"so important that we really,"},{"speaker":"DEBRA","startTime":337.35,"endTime":341.4,"body":"that authors really"},{"speaker":"DEBRA","startTime":337.35,"endTime":341.4,"body":"explore these topics"},{"speaker":"DEBRA","startTime":341.4,"endTime":344.28,"body":"from all the diverse ways"},{"speaker":"DEBRA","startTime":341.4,"endTime":344.28,"body":"that you do it"},{"speaker":"DEBRA","startTime":344.28,"endTime":347.33,"body":"from really digging"},{"speaker":"DEBRA","startTime":344.28,"endTime":347.33,"body":"into the lens of you know,"},{"speaker":"DEBRA","startTime":347.33,"endTime":349.11,"body":"what it means"},{"speaker":"DEBRA","startTime":347.33,"endTime":349.11,"body":"to be truly human."},{"speaker":"DEBRA","startTime":349.11,"endTime":352.66,"body":"Why do you think that 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myself"},{"speaker":"CAROL","startTime":411.51,"endTime":415.15,"body":"my inspiring purpose question,"},{"speaker":"CAROL","startTime":415.15,"endTime":417.29,"body":"you know, what is the reason"},{"speaker":"CAROL","startTime":415.15,"endTime":417.29,"body":"for me to write you know,"},{"speaker":"CAROL","startTime":417.29,"endTime":420.0,"body":"beyond the obvious profit"},{"speaker":"CAROL","startTime":417.29,"endTime":420.0,"body":"and functional purposes"},{"speaker":"CAROL","startTime":420.51,"endTime":422.19,"body":"and the answer"},{"speaker":"CAROL","startTime":420.51,"endTime":422.19,"body":"that came to me was,"},{"speaker":"CAROL","startTime":422.19,"endTime":425.57,"body":"really I have a mission"},{"speaker":"CAROL","startTime":422.19,"endTime":425.57,"body":"to inspire hope"},{"speaker":"CAROL","startTime":425.57,"endTime":428.14,"body":"and empathy for people"},{"speaker":"CAROL","startTime":425.57,"endTime":428.14,"body":"and planet"},{"speaker":"CAROL","startTime":428.88,"endTime":431.93,"body":"and the writing is such"},{"speaker":"CAROL","startTime":428.88,"endTime":431.93,"body":"a big part of doing that."},{"speaker":"CAROL","startTime":431.93,"endTime":435.23,"body":"Writing has actually been shown"},{"speaker":"CAROL","startTime":431.93,"endTime":435.23,"body":"to deepen empathy."},{"speaker":"CAROL","startTime":435.23,"endTime":436.48,"body":"And fiction, in particular"},{"speaker":"CAROL","startTime":436.48,"endTime":439.34,"body":"because you do get to walk"},{"speaker":"CAROL","startTime":436.48,"endTime":439.34,"body":"in someone else's shoes,"},{"speaker":"CAROL","startTime":439.34,"endTime":442.92,"body":"you get to see the world through"},{"speaker":"CAROL","startTime":439.34,"endTime":442.92,"body":"someone else's eyes and readers"},{"speaker":"CAROL","startTime":442.92,"endTime":447.32,"body":"have told me either they have"},{"speaker":"CAROL","startTime":442.92,"endTime":447.32,"body":"been through medical challenges"},{"speaker":"CAROL","startTime":447.32,"endTime":448.78,"body":"or trauma or disability"},{"speaker":"CAROL","startTime":448.78,"endTime":451.69,"body":"and they feel so seen"},{"speaker":"CAROL","startTime":448.78,"endTime":451.69,"body":"on the pages"},{"speaker":"CAROL","startTime":451.69,"endTime":454.75,"body":"of the Goodbye Orchid"},{"speaker":"CAROL","startTime":451.69,"endTime":454.75,"body":"series or readers"},{"speaker":"CAROL","startTime":454.75,"endTime":456.35,"body":"also tell me never"},{"speaker":"CAROL","startTime":454.75,"endTime":456.35,"body":"that they have never had"},{"speaker":"CAROL","startTime":456.35,"endTime":458.26,"body":"that personal experience"},{"speaker":"CAROL","startTime":458.26,"endTime":460.74,"body":"and perhaps they don't even"},{"speaker":"CAROL","startTime":458.26,"endTime":460.74,"body":"know someone who has,"},{"speaker":"CAROL","startTime":460.74,"endTime":463.3,"body":"but seeing that experience"},{"speaker":"CAROL","startTime":460.74,"endTime":463.3,"body":"through Phoenix's eyes,"},{"speaker":"CAROL","startTime":463.3,"endTime":464.64,"body":"through Orchid's eyes,"},{"speaker":"CAROL","startTime":464.64,"endTime":468.03,"body":"deepens their empathy"},{"speaker":"CAROL","startTime":464.64,"endTime":468.03,"body":"for those experiences."},{"speaker":"CAROL","startTime":468.03,"endTime":471.72,"body":"And so, that is the why"},{"speaker":"CAROL","startTime":468.03,"endTime":471.72,"body":"that is so motivating to me"},{"speaker":"CAROL","startTime":471.72,"endTime":473.32,"body":"to be able"},{"speaker":"CAROL","startTime":471.72,"endTime":473.32,"body":"to deepen empathy."},{"speaker":"DEBRA","startTime":473.85,"endTime":475.34,"body":"Right."},{"speaker":"DEBRA","startTime":475.34,"endTime":477.78,"body":"That's needed more"},{"speaker":"DEBRA","startTime":475.34,"endTime":477.78,"body":"than ever right now, isn't it?"},{"speaker":"CAROL","startTime":477.78,"endTime":478.98,"body":"It sure is."},{"speaker":"CAROL","startTime":478.98,"endTime":481.73,"body":"It would be lovely to have"},{"speaker":"CAROL","startTime":478.98,"endTime":481.73,"body":"more than of that the world."},{"speaker":"CAROL","startTime":483.07,"endTime":485.64,"body":"And then, the second question"},{"speaker":"CAROL","startTime":483.07,"endTime":485.64,"body":"you are asking about,"},{"speaker":"CAROL","startTime":485.64,"endTime":489.75,"body":"you know, what are the ways"},{"speaker":"CAROL","startTime":485.64,"endTime":489.75,"body":"to navigate that difficult space"},{"speaker":"CAROL","startTime":489.75,"endTime":494.0,"body":"between having"},{"speaker":"CAROL","startTime":489.75,"endTime":494.0,"body":"a lived experience"},{"speaker":"CAROL","startTime":494.0,"endTime":495.99,"body":"and if you don't have"},{"speaker":"CAROL","startTime":494.0,"endTime":495.99,"body":"the lived experience,"},{"speaker":"CAROL","startTime":495.99,"endTime":499.12,"body":"you know for me"},{"speaker":"CAROL","startTime":495.99,"endTime":499.12,"body":"because of my respect"},{"speaker":"CAROL","startTime":499.12,"endTime":502.26,"body":"for the wounded veterans,"},{"speaker":"CAROL","startTime":499.12,"endTime":502.26,"body":"for the people with disabilities"},{"speaker":"CAROL","startTime":502.26,"endTime":504.78,"body":"that did inspire me"},{"speaker":"CAROL","startTime":502.26,"endTime":504.78,"body":"to start writing the series,"},{"speaker":"CAROL","startTime":505.37,"endTime":509.75,"body":"I did so much research to ensure"},{"speaker":"CAROL","startTime":505.37,"endTime":509.75,"body":"that I was getting you know,"},{"speaker":"CAROL","startTime":509.75,"endTime":511.77,"body":"not only the details"},{"speaker":"CAROL","startTime":509.75,"endTime":511.77,"body":"of recovery right."},{"speaker":"CAROL","startTime":511.77,"endTime":514.79,"body":"But also, the emotional"},{"speaker":"CAROL","startTime":511.77,"endTime":514.79,"body":"nuances and of course,"},{"speaker":"CAROL","startTime":514.79,"endTime":516.4,"body":"not everyone's experience"},{"speaker":"CAROL","startTime":514.79,"endTime":516.4,"body":"is the same"},{"speaker":"CAROL","startTime":516.4,"endTime":518.4,"body":"and everyone is having"},{"speaker":"CAROL","startTime":516.4,"endTime":518.4,"body":"an individual experience."},{"speaker":"CAROL","startTime":518.4,"endTime":520.29,"body":"So, there is no way"},{"speaker":"CAROL","startTime":518.4,"endTime":520.29,"body":"to be able to say"},{"speaker":"CAROL","startTime":520.29,"endTime":522.35,"body":"that you can universally"},{"speaker":"CAROL","startTime":520.29,"endTime":522.35,"body":"represent that."},{"speaker":"CAROL","startTime":522.35,"endTime":526.54,"body":"And I completely and humbly say"},{"speaker":"CAROL","startTime":522.35,"endTime":526.54,"body":"that for sure there is no,"},{"speaker":"CAROL","startTime":526.54,"endTime":528.339,"body":"that's not universal"},{"speaker":"CAROL","startTime":526.54,"endTime":528.339,"body":"representation."},{"speaker":"CAROL","startTime":528.9,"endTime":530.54,"body":"But in addition"},{"speaker":"CAROL","startTime":528.9,"endTime":530.54,"body":"to the research for me,"},{"speaker":"CAROL","startTime":530.54,"endTime":534.78,"body":"is really important to have"},{"speaker":"CAROL","startTime":530.54,"endTime":534.78,"body":"great sensitivity readers."},{"speaker":"CAROL","startTime":534.78,"endTime":537.46,"body":"So, people who have had"},{"speaker":"CAROL","startTime":534.78,"endTime":537.46,"body":"the lived experience"},{"speaker":"CAROL","startTime":537.46,"endTime":539.3,"body":"that I depict in the books"},{"speaker":"CAROL","startTime":539.3,"endTime":544.26,"body":"and that they were able"},{"speaker":"CAROL","startTime":539.3,"endTime":544.26,"body":"to really help guide and shape"},{"speaker":"CAROL","startTime":544.26,"endTime":546.31,"body":"and you know,"},{"speaker":"CAROL","startTime":544.26,"endTime":546.31,"body":"give me pointers to be able"},{"speaker":"CAROL","startTime":546.31,"endTime":550.75,"body":"to achieve the level"},{"speaker":"CAROL","startTime":546.31,"endTime":550.75,"body":"of authenticity that you know,"},{"speaker":"CAROL","startTime":550.75,"endTime":553.16,"body":"I see in the reviews"},{"speaker":"CAROL","startTime":550.75,"endTime":553.16,"body":"that come back,"},{"speaker":"CAROL","startTime":553.16,"endTime":556.86,"body":"in the endorsements that come"},{"speaker":"CAROL","startTime":553.16,"endTime":556.86,"body":"back from wounded veterans"},{"speaker":"CAROL","startTime":556.86,"endTime":560.36,"body":"and people with disabilities."},{"speaker":"CAROL","startTime":556.86,"endTime":560.36,"body":"Those touch me tremendously"},{"speaker":"CAROL","startTime":560.36,"endTime":562.52,"body":"because I really only want"},{"speaker":"CAROL","startTime":560.36,"endTime":562.52,"body":"to do this work"},{"speaker":"CAROL","startTime":562.52,"endTime":563.84,"body":"if it can do good"},{"speaker":"CAROL","startTime":562.52,"endTime":563.84,"body":"in the world."},{"speaker":"CAROL","startTime":563.84,"endTime":567.58,"body":"And so, to hear that kind of"},{"speaker":"CAROL","startTime":563.84,"endTime":567.58,"body":"feedback is tremendous."},{"speaker":"CAROL","startTime":568.27,"endTime":569.99,"body":"Now, you talked"},{"speaker":"CAROL","startTime":568.27,"endTime":569.99,"body":"about this idea,"},{"speaker":"CAROL","startTime":569.99,"endTime":573.93,"body":"can something be too inspiring"},{"speaker":"CAROL","startTime":569.99,"endTime":573.93,"body":"and it reminded me,"},{"speaker":"CAROL","startTime":573.93,"endTime":577.28,"body":"I think one of the,"},{"speaker":"CAROL","startTime":573.93,"endTime":577.28,"body":"actually one the earliest people"},{"speaker":"CAROL","startTime":577.28,"endTime":580.76,"body":"I worked with the on the series"},{"speaker":"CAROL","startTime":577.28,"endTime":580.76,"body":"is Sergeant Brian Anderson."},{"speaker":"CAROL","startTime":580.76,"endTime":582.74,"body":"He had fought"},{"speaker":"CAROL","startTime":580.76,"endTime":582.74,"body":"in the Iraq world."},{"speaker":"CAROL","startTime":582.74,"endTime":586.48,"body":"He actually shipped out"},{"speaker":"CAROL","startTime":582.74,"endTime":586.48,"body":"from the US on 9/11"},{"speaker":"CAROL","startTime":586.99,"endTime":589.85,"body":"and he served"},{"speaker":"CAROL","startTime":586.99,"endTime":589.85,"body":"multiple tours of duty."},{"speaker":"CAROL","startTime":589.85,"endTime":594.62,"body":"On his last tour of duty"},{"speaker":"CAROL","startTime":589.85,"endTime":594.62,"body":"in 2005, he was injured in an ID"},{"speaker":"CAROL","startTime":594.62,"endTime":596.95,"body":"or improvised explosive"},{"speaker":"CAROL","startTime":594.62,"endTime":596.95,"body":"device explosion."},{"speaker":"CAROL","startTime":597.85,"endTime":600.3,"body":"As a result,"},{"speaker":"CAROL","startTime":597.85,"endTime":600.3,"body":"he instantaneously,"},{"speaker":"CAROL","startTime":601.14,"endTime":604.53,"body":"the ID instantaneously took both"},{"speaker":"CAROL","startTime":601.14,"endTime":604.53,"body":"of his legs and his left hand."},{"speaker":"CAROL","startTime":605.31,"endTime":608.53,"body":"And so, in that moment,"},{"speaker":"CAROL","startTime":605.31,"endTime":608.53,"body":"he actually thought to himself,"},{"speaker":"CAROL","startTime":608.53,"endTime":610.34,"body":"life will not be the same again."},{"speaker":"CAROL","startTime":610.34,"endTime":614.08,"body":"And he's been such a big help"},{"speaker":"CAROL","startTime":610.34,"endTime":614.08,"body":"for me in the series."},{"speaker":"CAROL","startTime":614.08,"endTime":617.46,"body":"And one of the things"},{"speaker":"CAROL","startTime":614.08,"endTime":617.46,"body":"he said was, I, you know,"},{"speaker":"CAROL","startTime":617.46,"endTime":620.7,"body":"because people will go up to him"},{"speaker":"CAROL","startTime":617.46,"endTime":620.7,"body":"and say to him,"},{"speaker":"CAROL","startTime":620.7,"endTime":623.39,"body":"oh you're so inspiring because"},{"speaker":"CAROL","startTime":620.7,"endTime":623.39,"body":"he's out grocery shopping"},{"speaker":"CAROL","startTime":623.39,"endTime":625.69,"body":"or putting gas in his car"},{"speaker":"CAROL","startTime":623.39,"endTime":625.69,"body":"or whatever."},{"speaker":"CAROL","startTime":626.6,"endTime":630.13,"body":"And I took this to heart"},{"speaker":"CAROL","startTime":626.6,"endTime":630.13,"body":"so much when he said,"},{"speaker":"CAROL","startTime":631.02,"endTime":633.96,"body":"listen I'm not here"},{"speaker":"CAROL","startTime":631.02,"endTime":633.96,"body":"to inspire other people."},{"speaker":"CAROL","startTime":633.96,"endTime":637.89,"body":"I'm just living the best life"},{"speaker":"CAROL","startTime":633.96,"endTime":637.89,"body":"I can, just like any of us."},{"speaker":"CAROL","startTime":638.64,"endTime":641.36,"body":"And I think that is so true"},{"speaker":"CAROL","startTime":638.64,"endTime":641.36,"body":"and so for me,"},{"speaker":"CAROL","startTime":641.36,"endTime":643.88,"body":"thank you Debra for saying"},{"speaker":"CAROL","startTime":641.36,"endTime":643.88,"body":"that I have this gift"},{"speaker":"CAROL","startTime":643.88,"endTime":646.11,"body":"of being able"},{"speaker":"CAROL","startTime":643.88,"endTime":646.11,"body":"to depict the characters."},{"speaker":"CAROL","startTime":646.11,"endTime":649.05,"body":"For me, I get very deeply"},{"speaker":"CAROL","startTime":646.11,"endTime":649.05,"body":"into the characters"},{"speaker":"CAROL","startTime":649.05,"endTime":652.05,"body":"and I strive to you know,"},{"speaker":"CAROL","startTime":652.05,"endTime":653.49,"body":"see the world"},{"speaker":"CAROL","startTime":652.05,"endTime":653.49,"body":"through their eyes,"},{"speaker":"CAROL","startTime":653.49,"endTime":655.18,"body":"so, seeing the world"},{"speaker":"CAROL","startTime":653.49,"endTime":655.18,"body":"through Phoenix's eyes"},{"speaker":"CAROL","startTime":655.18,"endTime":657.83,"body":"after he lands"},{"speaker":"CAROL","startTime":655.18,"endTime":657.83,"body":"on that train track"},{"speaker":"CAROL","startTime":657.83,"endTime":661.35,"body":"and wakes in the hospital"},{"speaker":"CAROL","startTime":657.83,"endTime":661.35,"body":"to find, spoiler alert,"},{"speaker":"CAROL","startTime":661.35,"endTime":665.05,"body":"that the train has taken"},{"speaker":"CAROL","startTime":661.35,"endTime":665.05,"body":"his arm and his leg."},{"speaker":"CAROL","startTime":665.66,"endTime":668.94,"body":"And so, you know,"},{"speaker":"CAROL","startTime":665.66,"endTime":668.94,"body":"kind of walking in that,"},{"speaker":"CAROL","startTime":669.47,"endTime":672.92,"body":"through that lens,"},{"speaker":"CAROL","startTime":669.47,"endTime":672.92,"body":"seeing things through that lens"},{"speaker":"CAROL","startTime":672.92,"endTime":677.31,"body":"and really having Brian's words"},{"speaker":"CAROL","startTime":672.92,"endTime":677.31,"body":"of wisdom in my mind,"},{"speaker":"CAROL","startTime":677.31,"endTime":678.95,"body":"helped keep me you know,"},{"speaker":"CAROL","startTime":679.73,"endTime":684.35,"body":"on the path as right and true"},{"speaker":"CAROL","startTime":679.73,"endTime":684.35,"body":"as I could strive to achieve."},{"speaker":"ANTONIO","startTime":687.67,"endTime":689.55,"body":"Carol, I was about to ask you"},{"speaker":"ANTONIO","startTime":689.55,"endTime":694.61,"body":"about how you prepare your books"},{"speaker":"ANTONIO","startTime":689.55,"endTime":694.61,"body":"about the research"},{"speaker":"ANTONIO","startTime":695.48,"endTime":698.84,"body":"that you are doing in order"},{"speaker":"ANTONIO","startTime":695.48,"endTime":698.84,"body":"to come up with the characters"},{"speaker":"ANTONIO","startTime":698.84,"endTime":704.79,"body":"and you already answer"},{"speaker":"ANTONIO","startTime":698.84,"endTime":704.79,"body":"to that, almost in full,"},{"speaker":"ANTONIO","startTime":704.79,"endTime":706.17,"body":"but I would like to ask,"},{"speaker":"ANTONIO","startTime":704.79,"endTime":706.17,"body":"you know,"},{"speaker":"ANTONIO","startTime":706.17,"endTime":710.15,"body":"in this space"},{"speaker":"ANTONIO","startTime":706.17,"endTime":710.15,"body":"of supporting veterans"},{"speaker":"ANTONIO","startTime":710.15,"endTime":712.1,"body":"and supporting people"},{"speaker":"ANTONIO","startTime":710.15,"endTime":712.1,"body":"with disabilities,"},{"speaker":"ANTONIO","startTime":712.1,"endTime":715.66,"body":"there is also a world of"},{"speaker":"ANTONIO","startTime":712.1,"endTime":715.66,"body":"science, of research up there,"},{"speaker":"ANTONIO","startTime":715.66,"endTime":719.01,"body":"that is helping to improve"},{"speaker":"ANTONIO","startTime":715.66,"endTime":719.01,"body":"the lives of people."},{"speaker":"ANTONIO","startTime":719.69,"endTime":724.47,"body":"How do you look into advice"},{"speaker":"ANTONIO","startTime":719.69,"endTime":724.47,"body":"in science and in technology"},{"speaker":"ANTONIO","startTime":724.47,"endTime":726.21,"body":"and bring that"},{"speaker":"ANTONIO","startTime":724.47,"endTime":726.21,"body":"to your books"},{"speaker":"ANTONIO","startTime":726.21,"endTime":729.93,"body":"as also sometimes a way"},{"speaker":"ANTONIO","startTime":726.21,"endTime":729.93,"body":"of showing people"},{"speaker":"ANTONIO","startTime":731.14,"endTime":733.49,"body":"some of the possibilities"},{"speaker":"ANTONIO","startTime":731.14,"endTime":733.49,"body":"that they have,"},{"speaker":"ANTONIO","startTime":733.49,"endTime":734.95,"body":"in order"},{"speaker":"ANTONIO","startTime":733.49,"endTime":734.95,"body":"to improve their lives."},{"speaker":"DEBRA","startTime":734.95,"endTime":736.17,"body":"Yes."},{"speaker":"DEBRA","startTime":736.17,"endTime":739.81,"body":"And that makes so much sense"},{"speaker":"DEBRA","startTime":736.17,"endTime":739.81,"body":"hearing that question from you"},{"speaker":"DEBRA","startTime":739.81,"endTime":744.2,"body":"because I know that there is"},{"speaker":"DEBRA","startTime":739.81,"endTime":744.2,"body":"so much technological expertise"},{"speaker":"DEBRA","startTime":744.2,"endTime":745.45,"body":"on this call today."},{"speaker":"DEBRA","startTime":745.45,"endTime":747.57,"body":"And so, that's"},{"speaker":"DEBRA","startTime":745.45,"endTime":747.57,"body":"an exciting question."},{"speaker":"DEBRA","startTime":748.34,"endTime":751.99,"body":"You know the research"},{"speaker":"DEBRA","startTime":748.34,"endTime":751.99,"body":"takes form in many ways"},{"speaker":"DEBRA","startTime":751.99,"endTime":754.66,"body":"and there is a lot"},{"speaker":"DEBRA","startTime":751.99,"endTime":754.66,"body":"of information on the Internet"},{"speaker":"DEBRA","startTime":754.66,"endTime":756.63,"body":"around the technological"},{"speaker":"DEBRA","startTime":754.66,"endTime":756.63,"body":"advancement"},{"speaker":"DEBRA","startTime":757.25,"endTime":761.75,"body":"in prosthetic devices"},{"speaker":"DEBRA","startTime":757.25,"endTime":761.75,"body":"or adaptive devices to help."},{"speaker":"DEBRA","startTime":762.29,"endTime":765.57,"body":"So, the way that that shows up"},{"speaker":"DEBRA","startTime":762.29,"endTime":765.57,"body":"in my story telling."},{"speaker":"DEBRA","startTime":767.09,"endTime":769.23,"body":"First, there is absolutely the,"},{"speaker":"DEBRA","startTime":770.08,"endTime":773.1,"body":"you know use of technology"},{"speaker":"DEBRA","startTime":770.08,"endTime":773.1,"body":"that is appropriate."},{"speaker":"DEBRA","startTime":773.1,"endTime":776.81,"body":"So, Phoenix has"},{"speaker":"DEBRA","startTime":773.1,"endTime":776.81,"body":"prosthetic devices"},{"speaker":"DEBRA","startTime":777.61,"endTime":780.44,"body":"but also I show"},{"speaker":"DEBRA","startTime":777.61,"endTime":780.44,"body":"how they can differ,"},{"speaker":"DEBRA","startTime":780.44,"endTime":782.31,"body":"depending on"},{"speaker":"DEBRA","startTime":780.44,"endTime":782.31,"body":"what his needs are."},{"speaker":"DEBRA","startTime":782.31,"endTime":784.93,"body":"So, he used to compete"},{"speaker":"DEBRA","startTime":782.31,"endTime":784.93,"body":"in triathlons"},{"speaker":"DEBRA","startTime":784.93,"endTime":787.48,"body":"and really wants to be"},{"speaker":"DEBRA","startTime":784.93,"endTime":787.48,"body":"a triathlete again."},{"speaker":"DEBRA","startTime":787.48,"endTime":789.51,"body":"And so, for him"},{"speaker":"DEBRA","startTime":787.48,"endTime":789.51,"body":"to start running again,"},{"speaker":"DEBRA","startTime":789.51,"endTime":791.2,"body":"he needs a running blade"},{"speaker":"DEBRA","startTime":791.2,"endTime":793.31,"body":"and he talks about"},{"speaker":"DEBRA","startTime":791.2,"endTime":793.31,"body":"how the running blade"},{"speaker":"DEBRA","startTime":793.31,"endTime":798.11,"body":"is a little bit longer"},{"speaker":"DEBRA","startTime":793.31,"endTime":798.11,"body":"and he can walk with it also"},{"speaker":"DEBRA","startTime":798.11,"endTime":800.86,"body":"because it has the extra"},{"speaker":"DEBRA","startTime":798.11,"endTime":800.86,"body":"little heal adaptive"},{"speaker":"DEBRA","startTime":800.86,"endTime":803.59,"body":"piece in the back to be able to,"},{"speaker":"DEBRA","startTime":800.86,"endTime":803.59,"body":"so he can walk as well."},{"speaker":"DEBRA","startTime":803.59,"endTime":805.13,"body":"But he has to be"},{"speaker":"DEBRA","startTime":803.59,"endTime":805.13,"body":"a little more careful."},{"speaker":"DEBRA","startTime":805.13,"endTime":808.06,"body":"He has to look for twigs"},{"speaker":"DEBRA","startTime":805.13,"endTime":808.06,"body":"and whatever on the sidewalk"},{"speaker":"DEBRA","startTime":808.06,"endTime":810.12,"body":"as he's getting"},{"speaker":"DEBRA","startTime":808.06,"endTime":810.12,"body":"to his running path."},{"speaker":"DEBRA","startTime":810.74,"endTime":814.74,"body":"So, for instance, that level"},{"speaker":"DEBRA","startTime":810.74,"endTime":814.74,"body":"of detail or sharing then,"},{"speaker":"DEBRA","startTime":814.74,"endTime":816.09,"body":"when he comes back from his run,"},{"speaker":"DEBRA","startTime":816.09,"endTime":819.62,"body":"how he takes off"},{"speaker":"DEBRA","startTime":816.09,"endTime":819.62,"body":"the prosthetic device,"},{"speaker":"DEBRA","startTime":819.62,"endTime":823.1,"body":"how he handles his silicon liner"},{"speaker":"DEBRA","startTime":819.62,"endTime":823.1,"body":"and how he you know,"},{"speaker":"DEBRA","startTime":823.1,"endTime":825.45,"body":"maybe can change"},{"speaker":"DEBRA","startTime":823.1,"endTime":825.45,"body":"the amount of socks"},{"speaker":"DEBRA","startTime":825.45,"endTime":826.69,"body":"that he is wearing"},{"speaker":"DEBRA","startTime":825.45,"endTime":826.69,"body":"during the day,"},{"speaker":"DEBRA","startTime":826.69,"endTime":829.63,"body":"depending on whether his limb"},{"speaker":"DEBRA","startTime":826.69,"endTime":829.63,"body":"is you know,"},{"speaker":"DEBRA","startTime":829.63,"endTime":831.45,"body":"shrinking or swelling."},{"speaker":"DEBRA","startTime":831.45,"endTime":835.03,"body":"Those are little details"},{"speaker":"DEBRA","startTime":831.45,"endTime":835.03,"body":"that people aren't that aware of"},{"speaker":"DEBRA","startTime":835.03,"endTime":838.11,"body":"and then when they see"},{"speaker":"DEBRA","startTime":835.03,"endTime":838.11,"body":"the amount of thought"},{"speaker":"DEBRA","startTime":838.11,"endTime":840.21,"body":"that needs to go into it,"},{"speaker":"DEBRA","startTime":838.11,"endTime":840.21,"body":"needing to and you know,"},{"speaker":"DEBRA","startTime":840.21,"endTime":842.04,"body":"maybe carry a torque wrench"},{"speaker":"DEBRA","startTime":840.21,"endTime":842.04,"body":"with you"},{"speaker":"DEBRA","startTime":842.04,"endTime":844.44,"body":"so you can little adjustments"},{"speaker":"DEBRA","startTime":842.04,"endTime":844.44,"body":"during the day."},{"speaker":"DEBRA","startTime":844.44,"endTime":846.69,"body":"Those types of things,"},{"speaker":"DEBRA","startTime":844.44,"endTime":846.69,"body":"you realise, you know,"},{"speaker":"DEBRA","startTime":847.37,"endTime":848.96,"body":"because sometimes people"},{"speaker":"DEBRA","startTime":847.37,"endTime":848.96,"body":"who don't have"},{"speaker":"DEBRA","startTime":848.96,"endTime":852.99,"body":"that depth of experience"},{"speaker":"DEBRA","startTime":848.96,"endTime":852.99,"body":"might oversimplify and say,"},{"speaker":"DEBRA","startTime":852.99,"endTime":854.39,"body":"well you know, you lose a leg,"},{"speaker":"DEBRA","startTime":854.39,"endTime":856.03,"body":"well, just wear"},{"speaker":"DEBRA","startTime":854.39,"endTime":856.03,"body":"a prosthetics leg."},{"speaker":"DEBRA","startTime":856.03,"endTime":857.29,"body":"It's not that simple."},{"speaker":"DEBRA","startTime":857.29,"endTime":859.53,"body":"You know,"},{"speaker":"DEBRA","startTime":857.29,"endTime":859.53,"body":"and the types of issues"},{"speaker":"DEBRA","startTime":859.53,"endTime":862.9,"body":"that can happen with the skin"},{"speaker":"DEBRA","startTime":859.53,"endTime":862.9,"body":"breaking down or you know,"},{"speaker":"DEBRA","startTime":864.1,"endTime":867.64,"body":"all the little nuances are ones"},{"speaker":"DEBRA","startTime":867.64,"endTime":870.13,"body":"that I strive to depict"},{"speaker":"DEBRA","startTime":867.64,"endTime":870.13,"body":"with great authenticity."},{"speaker":"DEBRA","startTime":871.47,"endTime":873.55,"body":"I would add maybe"},{"speaker":"DEBRA","startTime":871.47,"endTime":873.55,"body":"two more points."},{"speaker":"DEBRA","startTime":873.55,"endTime":876.6,"body":"One is, in the story line,"},{"speaker":"DEBRA","startTime":878.07,"endTime":883.07,"body":"Phoenix talks about"},{"speaker":"DEBRA","startTime":878.07,"endTime":883.07,"body":"how it isn't fair that insurance"},{"speaker":"DEBRA","startTime":883.07,"endTime":887.82,"body":"might not cover all of the extra"},{"speaker":"DEBRA","startTime":883.07,"endTime":887.82,"body":"types of prosthetic devices"},{"speaker":"DEBRA","startTime":888.94,"endTime":891.45,"body":"that they might consider"},{"speaker":"DEBRA","startTime":888.94,"endTime":891.45,"body":"luxury items."},{"speaker":"DEBRA","startTime":891.45,"endTime":894.0,"body":"You know, so, yes they will"},{"speaker":"DEBRA","startTime":891.45,"endTime":894.0,"body":"cover a prosthetics leg,"},{"speaker":"DEBRA","startTime":894.0,"endTime":898.22,"body":"but they might not cover"},{"speaker":"DEBRA","startTime":894.0,"endTime":898.22,"body":"the sports leg or you know,"},{"speaker":"DEBRA","startTime":898.22,"endTime":901.07,"body":"the speciality ones"},{"speaker":"DEBRA","startTime":898.22,"endTime":901.07,"body":"and they are very expensive."},{"speaker":"DEBRA","startTime":902.13,"endTime":905.38,"body":"So, the fund raising that"},{"speaker":"DEBRA","startTime":902.13,"endTime":905.38,"body":"helps people with prosthesis,"},{"speaker":"DEBRA","startTime":905.38,"endTime":907.79,"body":"I think is amazing,"},{"speaker":"DEBRA","startTime":905.38,"endTime":907.79,"body":"Heather Abbot Foundation,"},{"speaker":"DEBRA","startTime":908.36,"endTime":912.9,"body":"donates to people who you know,"},{"speaker":"DEBRA","startTime":908.36,"endTime":912.9,"body":"insurance isn't covering those"},{"speaker":"DEBRA","startTime":912.9,"endTime":915.5,"body":"and I think that's"},{"speaker":"DEBRA","startTime":912.9,"endTime":915.5,"body":"really wonderful."},{"speaker":"DEBRA","startTime":915.5,"endTime":916.71,"body":"And I will just share"},{"speaker":"DEBRA","startTime":915.5,"endTime":916.71,"body":"one more"},{"speaker":"DEBRA","startTime":916.71,"endTime":919.49,"body":"because I think it's such"},{"speaker":"DEBRA","startTime":916.71,"endTime":919.49,"body":"an interesting area"},{"speaker":"DEBRA","startTime":919.49,"endTime":922.71,"body":"that you're bringing up,"},{"speaker":"DEBRA","startTime":919.49,"endTime":922.71,"body":"the other part of the storyline"},{"speaker":"DEBRA","startTime":922.71,"endTime":925.72,"body":"is Orchid works"},{"speaker":"DEBRA","startTime":922.71,"endTime":925.72,"body":"in the beauty industry"},{"speaker":"DEBRA","startTime":926.38,"endTime":930.39,"body":"and as she gets to know,"},{"speaker":"DEBRA","startTime":926.38,"endTime":930.39,"body":"what Phoenix is going through,"},{"speaker":"DEBRA","startTime":930.39,"endTime":936.74,"body":"it inspires her to create"},{"speaker":"DEBRA","startTime":930.39,"endTime":936.74,"body":"a line of skincare products"},{"speaker":"DEBRA","startTime":936.74,"endTime":939.3,"body":"that instead of you know,"},{"speaker":"DEBRA","startTime":939.3,"endTime":943.16,"body":"burn creams and scar creams"},{"speaker":"DEBRA","startTime":939.3,"endTime":943.16,"body":"and amputee balm,"},{"speaker":"DEBRA","startTime":943.16,"endTime":945.29,"body":"that is packaged"},{"speaker":"DEBRA","startTime":943.16,"endTime":945.29,"body":"very medicinally"},{"speaker":"DEBRA","startTime":945.29,"endTime":947.81,"body":"and considered"},{"speaker":"DEBRA","startTime":945.29,"endTime":947.81,"body":"a very functional product,"},{"speaker":"DEBRA","startTime":947.81,"endTime":950.7,"body":"she elevates it"},{"speaker":"DEBRA","startTime":947.81,"endTime":950.7,"body":"to the level of luxury."},{"speaker":"DEBRA","startTime":951.56,"endTime":953.38,"body":"In order to say,"},{"speaker":"DEBRA","startTime":951.56,"endTime":953.38,"body":"you know what,"},{"speaker":"DEBRA","startTime":953.38,"endTime":956.71,"body":"these products are part"},{"speaker":"DEBRA","startTime":953.38,"endTime":956.71,"body":"of people's everyday lives"},{"speaker":"DEBRA","startTime":956.71,"endTime":959.43,"body":"and are as important"},{"speaker":"DEBRA","startTime":956.71,"endTime":959.43,"body":"to be luxury items,"},{"speaker":"DEBRA","startTime":959.43,"endTime":961.71,"body":"as anything"},{"speaker":"DEBRA","startTime":959.43,"endTime":961.71,"body":"and that deserves that"},{"speaker":"DEBRA","startTime":961.71,"endTime":964.28,"body":"and that that sends"},{"speaker":"DEBRA","startTime":961.71,"endTime":964.28,"body":"a message as well."},{"speaker":"DEBRA","startTime":964.28,"endTime":967.49,"body":"And that's a beautiful"},{"speaker":"DEBRA","startTime":964.28,"endTime":967.49,"body":"culminating way in which,"},{"speaker":"DEBRA","startTime":969.02,"endTime":971.27,"body":"the third book,"},{"speaker":"DEBRA","startTime":969.02,"endTime":971.27,"body":"that I didn't talk about yet,"},{"speaker":"DEBRA","startTime":971.86,"endTime":974.62,"body":"really helps with"},{"speaker":"DEBRA","startTime":971.86,"endTime":974.62,"body":"disability awareness"},{"speaker":"DEBRA","startTime":974.62,"endTime":976.7,"body":"and disability advocacy?"},{"speaker":"NEIL","startTime":976.7,"endTime":978.09,"body":"Excellent."},{"speaker":"NEIL","startTime":978.09,"endTime":980.24,"body":"I really like"},{"speaker":"NEIL","startTime":978.09,"endTime":980.24,"body":"the points you're making."},{"speaker":"NEIL","startTime":981.17,"endTime":984.3,"body":"So, there are a couple of things"},{"speaker":"NEIL","startTime":981.17,"endTime":984.3,"body":"I wanted to touch on,"},{"speaker":"NEIL","startTime":985.43,"endTime":988.33,"body":"definitely the point"},{"speaker":"NEIL","startTime":985.43,"endTime":988.33,"body":"you made about insurance"},{"speaker":"NEIL","startTime":988.33,"endTime":992.05,"body":"not covering everything"},{"speaker":"NEIL","startTime":988.33,"endTime":992.05,"body":"is a real issue."},{"speaker":"NEIL","startTime":993.71,"endTime":998.26,"body":"It's pretty short sighted"},{"speaker":"NEIL","startTime":993.71,"endTime":998.26,"body":"but it's not entirely surprising"},{"speaker":"NEIL","startTime":998.26,"endTime":1002.34,"body":"but people look at things"},{"speaker":"NEIL","startTime":998.26,"endTime":1002.34,"body":"in a sort of, you know,"},{"speaker":"NEIL","startTime":1002.34,"endTime":1005.65,"body":"what a few inches in front"},{"speaker":"NEIL","startTime":1002.34,"endTime":1005.65,"body":"of their nose sometimes."},{"speaker":"NEIL","startTime":1005.65,"endTime":1007.96,"body":"I am not talking about people"},{"speaker":"NEIL","startTime":1005.65,"endTime":1007.96,"body":"so much as organisations,"},{"speaker":"NEIL","startTime":1007.96,"endTime":1010.41,"body":"so, whilst they may think,"},{"speaker":"NEIL","startTime":1010.41,"endTime":1011.93,"body":"whilst you've got"},{"speaker":"NEIL","startTime":1010.41,"endTime":1011.93,"body":"your prosthetic,"},{"speaker":"NEIL","startTime":1011.93,"endTime":1013.32,"body":"you don't need the running one,"},{"speaker":"NEIL","startTime":1013.32,"endTime":1016.21,"body":"that's a luxury,"},{"speaker":"NEIL","startTime":1013.32,"endTime":1016.21,"body":"actually as an insurer,"},{"speaker":"NEIL","startTime":1016.21,"endTime":1019.009,"body":"if people don't stay fit,"},{"speaker":"NEIL","startTime":1016.21,"endTime":1019.009,"body":"you're going to be paying out,"},{"speaker":"NEIL","startTime":1019.81,"endTime":1023.03,"body":"because they are going require"},{"speaker":"NEIL","startTime":1019.81,"endTime":1023.03,"body":"other disabilities,"},{"speaker":"NEIL","startTime":1023.03,"endTime":1026.3,"body":"maybe you know, it's obesity"},{"speaker":"NEIL","startTime":1023.03,"endTime":1026.3,"body":"related conditions"},{"speaker":"NEIL","startTime":1026.3,"endTime":1029.61,"body":"that cost more money again."},{"speaker":"NEIL","startTime":1029.61,"endTime":1034.19,"body":"So, I think there is"},{"speaker":"NEIL","startTime":1029.61,"endTime":1034.19,"body":"a growing recognition"},{"speaker":"NEIL","startTime":1034.19,"endTime":1037.49,"body":"amongst some medical"},{"speaker":"NEIL","startTime":1034.19,"endTime":1037.49,"body":"practitioners that there needs"},{"speaker":"NEIL","startTime":1037.49,"endTime":1041.44,"body":"to be more sort of preventative"},{"speaker":"NEIL","startTime":1037.49,"endTime":1041.44,"body":"medicine and societal care"},{"speaker":"NEIL","startTime":1041.44,"endTime":1043.74,"body":"but I think that"},{"speaker":"NEIL","startTime":1041.44,"endTime":1043.74,"body":"that's a mindset shift"},{"speaker":"NEIL","startTime":1043.74,"endTime":1046.58,"body":"that hasn't in"},{"speaker":"NEIL","startTime":1043.74,"endTime":1046.58,"body":"anyway completed yet,"},{"speaker":"NEIL","startTime":1046.58,"endTime":1048.3,"body":"I think we are on"},{"speaker":"NEIL","startTime":1046.58,"endTime":1048.3,"body":"a beginning of a journey,"},{"speaker":"NEIL","startTime":1048.3,"endTime":1050.91,"body":"so, I think it's great"},{"speaker":"NEIL","startTime":1048.3,"endTime":1050.91,"body":"that you're highlighting that."},{"speaker":"NEIL","startTime":1050.91,"endTime":1053.38,"body":"And then, I think"},{"speaker":"NEIL","startTime":1050.91,"endTime":1053.38,"body":"the other bit,"},{"speaker":"NEIL","startTime":1054.87,"endTime":1058.64,"body":"the making stuff desirable"},{"speaker":"NEIL","startTime":1054.87,"endTime":1058.64,"body":"is extremely important."},{"speaker":"NEIL","startTime":1059.41,"endTime":1063.94,"body":"You know, why should kit"},{"speaker":"NEIL","startTime":1059.41,"endTime":1063.94,"body":"for people with disabilities"},{"speaker":"NEIL","startTime":1063.94,"endTime":1070.67,"body":"always look like it's something"},{"speaker":"NEIL","startTime":1063.94,"endTime":1070.67,"body":"horrible from you know,"},{"speaker":"NEIL","startTime":1071.2,"endTime":1074.51,"body":"the hospital you know,"},{"speaker":"NEIL","startTime":1071.2,"endTime":1074.51,"body":"when you know,"},{"speaker":"NEIL","startTime":1074.51,"endTime":1076.18,"body":"it's something"},{"speaker":"NEIL","startTime":1074.51,"endTime":1076.18,"body":"you're using in everyday life"},{"speaker":"NEIL","startTime":1076.18,"endTime":1080.2,"body":"and particularly, we have seen"},{"speaker":"NEIL","startTime":1076.18,"endTime":1080.2,"body":"how transformative it's been"},{"speaker":"NEIL","startTime":1080.2,"endTime":1083.25,"body":"with the mainstreaming"},{"speaker":"NEIL","startTime":1080.2,"endTime":1083.25,"body":"of assistive tech,"},{"speaker":"NEIL","startTime":1083.25,"endTime":1087.62,"body":"in technology,"},{"speaker":"NEIL","startTime":1083.25,"endTime":1087.62,"body":"where a lot of, for example,"},{"speaker":"NEIL","startTime":1087.62,"endTime":1090.86,"body":"if someone needed AAC,"},{"speaker":"NEIL","startTime":1090.86,"endTime":1095.24,"body":"before you would pay many"},{"speaker":"NEIL","startTime":1090.86,"endTime":1095.24,"body":"thousands of pounds or dollars,"},{"speaker":"NEIL","startTime":1095.24,"endTime":1098.98,"body":"for a device where you had"},{"speaker":"NEIL","startTime":1095.24,"endTime":1098.98,"body":"be able to use text to speech,"},{"speaker":"NEIL","startTime":1098.98,"endTime":1104.27,"body":"it would be made like it"},{"speaker":"NEIL","startTime":1098.98,"endTime":1104.27,"body":"was a Fisher Price toy,"},{"speaker":"NEIL","startTime":1104.27,"endTime":1111.16,"body":"designed for kids, infantilising"},{"speaker":"NEIL","startTime":1104.27,"endTime":1111.16,"body":"people because they can't speak."},{"speaker":"NEIL","startTime":1112.24,"endTime":1113.86,"body":"And now,"},{"speaker":"NEIL","startTime":1112.24,"endTime":1113.86,"body":"you can have an iPad,"},{"speaker":"NEIL","startTime":1113.86,"endTime":1116.12,"body":"which is a desirable"},{"speaker":"NEIL","startTime":1113.86,"endTime":1116.12,"body":"consumer device"},{"speaker":"NEIL","startTime":1116.12,"endTime":1118.61,"body":"and buy it for a fraction"},{"speaker":"NEIL","startTime":1116.12,"endTime":1118.61,"body":"of the cost"},{"speaker":"NEIL","startTime":1118.61,"endTime":1122.65,"body":"and download a piece of software"},{"speaker":"NEIL","startTime":1118.61,"endTime":1122.65,"body":"that works for you."},{"speaker":"NEIL","startTime":1122.65,"endTime":1127.79,"body":"So, that then brings"},{"speaker":"NEIL","startTime":1122.65,"endTime":1127.79,"body":"accessibility and inclusion"},{"speaker":"NEIL","startTime":1127.79,"endTime":1129.19,"body":"into the mainstream"},{"speaker":"NEIL","startTime":1129.19,"endTime":1131.93,"body":"and makes it something"},{"speaker":"NEIL","startTime":1129.19,"endTime":1131.93,"body":"that you know,"},{"speaker":"NEIL","startTime":1131.93,"endTime":1133.78,"body":"people have"},{"speaker":"NEIL","startTime":1131.93,"endTime":1133.78,"body":"a desirable product,"},{"speaker":"NEIL","startTime":1133.78,"endTime":1136.0,"body":"is you know something"},{"speaker":"NEIL","startTime":1133.78,"endTime":1136.0,"body":"that they value"},{"speaker":"NEIL","startTime":1136.0,"endTime":1139.47,"body":"that doesn't bother them"},{"speaker":"NEIL","startTime":1136.0,"endTime":1139.47,"body":"and make them stand out"},{"speaker":"NEIL","startTime":1139.47,"endTime":1141.19,"body":"when they are already"},{"speaker":"NEIL","startTime":1139.47,"endTime":1141.19,"body":"standing out,"},{"speaker":"NEIL","startTime":1141.19,"endTime":1143.54,"body":"quite often because"},{"speaker":"NEIL","startTime":1141.19,"endTime":1143.54,"body":"of their difference."},{"speaker":"NEIL","startTime":1143.54,"endTime":1147.12,"body":"So, I think that"},{"speaker":"NEIL","startTime":1143.54,"endTime":1147.12,"body":"that process of inclusion,"},{"speaker":"NEIL","startTime":1147.12,"endTime":1149.77,"body":"and you thinking that about"},{"speaker":"NEIL","startTime":1147.12,"endTime":1149.77,"body":"that is really important."},{"speaker":"CAROL","startTime":1151.71,"endTime":1152.94,"body":"Wonderful point and actually,"},{"speaker":"CAROL","startTime":1152.94,"endTime":1156.28,"body":"I think so much"},{"speaker":"CAROL","startTime":1152.94,"endTime":1156.28,"body":"of the innovations"},{"speaker":"CAROL","startTime":1156.28,"endTime":1158.7,"body":"that have come about to"},{"speaker":"CAROL","startTime":1156.28,"endTime":1158.7,"body":"help people with disabilities,"},{"speaker":"CAROL","startTime":1158.7,"endTime":1163.07,"body":"actually benefit society"},{"speaker":"CAROL","startTime":1158.7,"endTime":1163.07,"body":"as a whole, as a whole and so,"},{"speaker":"CAROL","startTime":1163.07,"endTime":1165.26,"body":"we should really"},{"speaker":"CAROL","startTime":1163.07,"endTime":1165.26,"body":"celebrate that as well?"},{"speaker":"NEIL","startTime":1165.94,"endTime":1167.68,"body":"Yes. Absolutely, so you know,"},{"speaker":"NEIL","startTime":1167.68,"endTime":1169.58,"body":"that's known as the curb"},{"speaker":"NEIL","startTime":1167.68,"endTime":1169.58,"body":"cut effect."},{"speaker":"NEIL","startTime":1170.29,"endTime":1172.94,"body":"You know, it's those"},{"speaker":"NEIL","startTime":1170.29,"endTime":1172.94,"body":"extra benefits"},{"speaker":"NEIL","startTime":1174.04,"endTime":1176.83,"body":"that you get that you know,"},{"speaker":"NEIL","startTime":1174.04,"endTime":1176.83,"body":"design for the edges,"},{"speaker":"NEIL","startTime":1176.83,"endTime":1178.47,"body":"make it better"},{"speaker":"NEIL","startTime":1176.83,"endTime":1178.47,"body":"for the middle."},{"speaker":"NEIL","startTime":1178.47,"endTime":1184.23,"body":"So, your books,"},{"speaker":"NEIL","startTime":1178.47,"endTime":1184.23,"body":"all three of them,"},{"speaker":"NEIL","startTime":1184.23,"endTime":1185.91,"body":"well two of them published,"},{"speaker":"NEIL","startTime":1185.91,"endTime":1190.21,"body":"I am assuming available"},{"speaker":"NEIL","startTime":1185.91,"endTime":1190.21,"body":"on all of the good places"},{"speaker":"NEIL","startTime":1190.21,"endTime":1193.43,"body":"that you might get your books"},{"speaker":"NEIL","startTime":1190.21,"endTime":1193.43,"body":"and consume your content,"},{"speaker":"NEIL","startTime":1194.41,"endTime":1196.53,"body":"in physical and digital form?"},{"speaker":"CAROL","startTime":1196.53,"endTime":1197.83,"body":"Correct."},{"speaker":"CAROL","startTime":1197.83,"endTime":1200.91,"body":"So, they are available"},{"speaker":"CAROL","startTime":1197.83,"endTime":1200.91,"body":"as you know,"},{"speaker":"CAROL","startTime":1200.91,"endTime":1205.18,"body":"so there is paperback here."},{"speaker":"CAROL","startTime":1200.91,"endTime":1205.18,"body":"There is audio book."},{"speaker":"CAROL","startTime":1205.18,"endTime":1208.02,"body":"There is E book"},{"speaker":"CAROL","startTime":1205.18,"endTime":1208.02,"body":"and there is hard cover."},{"speaker":"CAROL","startTime":1208.02,"endTime":1210.12,"body":"The hard covers"},{"speaker":"CAROL","startTime":1208.02,"endTime":1210.12,"body":"are really gorgeous,"},{"speaker":"CAROL","startTime":1210.12,"endTime":1213.13,"body":"I don't know if you can see,"},{"speaker":"CAROL","startTime":1210.12,"endTime":1213.13,"body":"here, I'll just show you one,"},{"speaker":"CAROL","startTime":1213.13,"endTime":1216.44,"body":"so for instance,"},{"speaker":"CAROL","startTime":1213.13,"endTime":1216.44,"body":"the always Orchid cover,"},{"speaker":"CAROL","startTime":1216.44,"endTime":1218.63,"body":"actually underneath the jacket"},{"speaker":"CAROL","startTime":1218.63,"endTime":1220.65,"body":"is the beautiful cover"},{"speaker":"CAROL","startTime":1218.63,"endTime":1220.65,"body":"printed again."},{"speaker":"CAROL","startTime":1221.51,"endTime":1225.29,"body":"So, they are really meant"},{"speaker":"CAROL","startTime":1221.51,"endTime":1225.29,"body":"to be immersive experiences."},{"speaker":"CAROL","startTime":1225.29,"endTime":1227.35,"body":"You know, not just in terms"},{"speaker":"CAROL","startTime":1225.29,"endTime":1227.35,"body":"of the words"},{"speaker":"CAROL","startTime":1227.35,"endTime":1231.69,"body":"and the storytelling but also"},{"speaker":"CAROL","startTime":1227.35,"endTime":1231.69,"body":"the beauty of the design."},{"speaker":"CAROL","startTime":1231.69,"endTime":1233.8,"body":"It's really meant"},{"speaker":"CAROL","startTime":1231.69,"endTime":1233.8,"body":"to create an experience;"},{"speaker":"CAROL","startTime":1233.8,"endTime":1236.94,"body":"in fact, the orchids"},{"speaker":"CAROL","startTime":1233.8,"endTime":1236.94,"body":"are even the bottom"},{"speaker":"CAROL","startTime":1236.94,"endTime":1241.74,"body":"right corner of every page."},{"speaker":"CAROL","startTime":1236.94,"endTime":1241.74,"body":"And they will blossom or shatter"},{"speaker":"CAROL","startTime":1241.74,"endTime":1243.47,"body":"until you get"},{"speaker":"CAROL","startTime":1241.74,"endTime":1243.47,"body":"to the depth of the story"},{"speaker":"CAROL","startTime":1243.47,"endTime":1245.38,"body":"and then visually"},{"speaker":"CAROL","startTime":1243.47,"endTime":1245.38,"body":"come back together."},{"speaker":"CAROL","startTime":1245.38,"endTime":1248.67,"body":"A lot of thought and love"},{"speaker":"CAROL","startTime":1245.38,"endTime":1248.67,"body":"are put into these books."},{"speaker":"DEBRA","startTime":1249.58,"endTime":1250.95,"body":"They are beautiful."},{"speaker":"Antonio","startTime":1250.95,"endTime":1252.95,"body":"I have to ask you,"},{"speaker":"Antonio","startTime":1250.95,"endTime":1252.95,"body":"why Orchids?"},{"speaker":"CAROL","startTime":1253.9,"endTime":1255.91,"body":"So, yes that's a great question."},{"speaker":"CAROL","startTime":1256.73,"endTime":1259.77,"body":"The main character is Orchid"},{"speaker":"CAROL","startTime":1256.73,"endTime":1259.77,"body":"and it's quite meaningful."},{"speaker":"CAROL","startTime":1259.77,"endTime":1263.62,"body":"Both Phoenix's name and Orchid's"},{"speaker":"CAROL","startTime":1259.77,"endTime":1263.62,"body":"name are very meaningful,"},{"speaker":"CAROL","startTime":1263.62,"endTime":1267.77,"body":"specifically chosen"},{"speaker":"CAROL","startTime":1263.62,"endTime":1267.77,"body":"for the journey that they go on."},{"speaker":"CAROL","startTime":1267.77,"endTime":1270.82,"body":"So, Phoenix, I think,"},{"speaker":"CAROL","startTime":1267.77,"endTime":1270.82,"body":"might be a bit more evident,"},{"speaker":"CAROL","startTime":1270.82,"endTime":1273.18,"body":"given that Phoenixes"},{"speaker":"CAROL","startTime":1270.82,"endTime":1273.18,"body":"in mythology"},{"speaker":"CAROL","startTime":1273.18,"endTime":1276.78,"body":"need to rise from ashes"},{"speaker":"CAROL","startTime":1273.18,"endTime":1276.78,"body":"and after Phoenix's accident,"},{"speaker":"CAROL","startTime":1276.78,"endTime":1279.42,"body":"he certainly does rise"},{"speaker":"CAROL","startTime":1276.78,"endTime":1279.42,"body":"from ashes."},{"speaker":"CAROL","startTime":1279.42,"endTime":1282.37,"body":"You know, it's very realistic,"},{"speaker":"CAROL","startTime":1279.42,"endTime":1282.37,"body":"the troubles he goes through"},{"speaker":"CAROL","startTime":1282.37,"endTime":1283.93,"body":"and the challenges"},{"speaker":"CAROL","startTime":1282.37,"endTime":1283.93,"body":"he goes through."},{"speaker":"CAROL","startTime":1283.93,"endTime":1288.89,"body":"But, in the end, it's ultimately"},{"speaker":"CAROL","startTime":1283.93,"endTime":1288.89,"body":"a very optimistic outcome."},{"speaker":"CAROL","startTime":1289.65,"endTime":1293.77,"body":"Orchid's, name has meaning"},{"speaker":"CAROL","startTime":1289.65,"endTime":1293.77,"body":"because orchids"},{"speaker":"CAROL","startTime":1293.77,"endTime":1296.03,"body":"have is a reputation"},{"speaker":"CAROL","startTime":1293.77,"endTime":1296.03,"body":"for being delicate"},{"speaker":"CAROL","startTime":1296.76,"endTime":1300.58,"body":"and what happens"},{"speaker":"CAROL","startTime":1296.76,"endTime":1300.58,"body":"in the storyline is Pheonix,"},{"speaker":"CAROL","startTime":1300.58,"endTime":1301.94,"body":"when he wakes"},{"speaker":"CAROL","startTime":1300.58,"endTime":1301.94,"body":"in the hospital,"},{"speaker":"CAROL","startTime":1301.94,"endTime":1303.83,"body":"after his life"},{"speaker":"CAROL","startTime":1301.94,"endTime":1303.83,"body":"changing hospital,"},{"speaker":"CAROL","startTime":1303.83,"endTime":1307.12,"body":"he's thinking about Orchid"},{"speaker":"CAROL","startTime":1303.83,"endTime":1307.12,"body":"and he's longing for her"},{"speaker":"CAROL","startTime":1307.12,"endTime":1310.7,"body":"but he remembers that"},{"speaker":"CAROL","startTime":1307.12,"endTime":1310.7,"body":"that tragedy as a child,"},{"speaker":"CAROL","startTime":1310.7,"endTime":1312.24,"body":"witnessing the death"},{"speaker":"CAROL","startTime":1310.7,"endTime":1312.24,"body":"of her parents,"},{"speaker":"CAROL","startTime":1312.24,"endTime":1314.65,"body":"means that she is sensitive"},{"speaker":"CAROL","startTime":1312.24,"endTime":1314.65,"body":"to images of trauma."},{"speaker":"CAROL","startTime":1315.47,"endTime":1316.91,"body":"And so, he feels he's faced"},{"speaker":"CAROL","startTime":1316.91,"endTime":1319.21,"body":"with the hardest decision"},{"speaker":"CAROL","startTime":1316.91,"endTime":1319.21,"body":"of his life,"},{"speaker":"CAROL","startTime":1319.21,"endTime":1320.89,"body":"in order to care for her,"},{"speaker":"CAROL","startTime":1320.89,"endTime":1323.81,"body":"he might need to leave her"},{"speaker":"CAROL","startTime":1320.89,"endTime":1323.81,"body":"without explaining why."},{"speaker":"CAROL","startTime":1323.81,"endTime":1327.11,"body":"Which is why the second book"},{"speaker":"CAROL","startTime":1323.81,"endTime":1327.11,"body":"is called, 'Goodbye Orchid.'"},{"speaker":"CAROL","startTime":1327.11,"endTime":1328.65,"body":"Now, her name is important"},{"speaker":"CAROL","startTime":1328.65,"endTime":1333.89,"body":"because he has this view"},{"speaker":"CAROL","startTime":1328.65,"endTime":1333.89,"body":"of Orchid's being delicate"},{"speaker":"CAROL","startTime":1333.89,"endTime":1337.57,"body":"and wanting to protect her"},{"speaker":"CAROL","startTime":1333.89,"endTime":1337.57,"body":"from his life changing accident"},{"speaker":"CAROL","startTime":1337.57,"endTime":1339.46,"body":"and this is something that"},{"speaker":"CAROL","startTime":1337.57,"endTime":1339.46,"body":"can happen in real life too."},{"speaker":"CAROL","startTime":1339.46,"endTime":1341.57,"body":"We can talk about that"},{"speaker":"CAROL","startTime":1339.46,"endTime":1341.57,"body":"in a moment."},{"speaker":"CAROL","startTime":1341.57,"endTime":1344.89,"body":"But what is lovely is,"},{"speaker":"CAROL","startTime":1341.57,"endTime":1344.89,"body":"if you talk to orchidologists,"},{"speaker":"CAROL","startTime":1344.89,"endTime":1348.12,"body":"people who study orchids"},{"speaker":"CAROL","startTime":1344.89,"endTime":1348.12,"body":"and grow orchids,"},{"speaker":"CAROL","startTime":1348.12,"endTime":1351.7,"body":"they say that orchids"},{"speaker":"CAROL","startTime":1348.12,"endTime":1351.7,"body":"in the wild are quite resilient."},{"speaker":"CAROL","startTime":1352.49,"endTime":1355.8,"body":"They will grow on the barks"},{"speaker":"CAROL","startTime":1352.49,"endTime":1355.8,"body":"of trees in the rain forest,"},{"speaker":"CAROL","startTime":1355.8,"endTime":1357.95,"body":"they will grow in the air"},{"speaker":"CAROL","startTime":1355.8,"endTime":1357.95,"body":"without soil."},{"speaker":"CAROL","startTime":1358.71,"endTime":1360.91,"body":"And that is this character,"},{"speaker":"CAROL","startTime":1358.71,"endTime":1360.91,"body":"Orchid."},{"speaker":"CAROL","startTime":1360.91,"endTime":1363.85,"body":"While on the surface because"},{"speaker":"CAROL","startTime":1360.91,"endTime":1363.85,"body":"of what happened as a child,"},{"speaker":"CAROL","startTime":1363.85,"endTime":1366.65,"body":"perhaps she might seem like"},{"speaker":"CAROL","startTime":1363.85,"endTime":1366.65,"body":"she might be delicate"},{"speaker":"CAROL","startTime":1367.18,"endTime":1370.98,"body":"but actually she is"},{"speaker":"CAROL","startTime":1367.18,"endTime":1370.98,"body":"quite strong and resilient."},{"speaker":"CAROL","startTime":1370.98,"endTime":1372.879,"body":"And I think that's"},{"speaker":"CAROL","startTime":1370.98,"endTime":1372.879,"body":"a beautiful analogy"},{"speaker":"CAROL","startTime":1373.68,"endTime":1375.41,"body":"for people"},{"speaker":"CAROL","startTime":1373.68,"endTime":1375.41,"body":"with visible disabilities."},{"speaker":"CAROL","startTime":1375.41,"endTime":1378.12,"body":"Perhaps you know,"},{"speaker":"CAROL","startTime":1375.41,"endTime":1378.12,"body":"others look and think,"},{"speaker":"CAROL","startTime":1378.12,"endTime":1381.37,"body":"that's somebody who is weak"},{"speaker":"CAROL","startTime":1378.12,"endTime":1381.37,"body":"but that is not the case."},{"speaker":"CAROL","startTime":1381.37,"endTime":1384.32,"body":"I think so much of you know,"},{"speaker":"CAROL","startTime":1381.37,"endTime":1384.32,"body":"the messages I hear"},{"speaker":"CAROL","startTime":1384.32,"endTime":1387.52,"body":"from the sensitivity readers"},{"speaker":"CAROL","startTime":1384.32,"endTime":1387.52,"body":"I've worked with is,"},{"speaker":"CAROL","startTime":1387.52,"endTime":1390.77,"body":"listen maybe something terrible"},{"speaker":"CAROL","startTime":1387.52,"endTime":1390.77,"body":"happened to me at one point."},{"speaker":"CAROL","startTime":1390.77,"endTime":1394.09,"body":"But I've come to see that might"},{"speaker":"CAROL","startTime":1390.77,"endTime":1394.09,"body":"not be such a terrible thing."},{"speaker":"CAROL","startTime":1394.66,"endTime":1397.65,"body":"That it has taught me"},{"speaker":"CAROL","startTime":1394.66,"endTime":1397.65,"body":"so much in life"},{"speaker":"CAROL","startTime":1397.65,"endTime":1401.68,"body":"and that I can live a very full"},{"speaker":"CAROL","startTime":1397.65,"endTime":1401.68,"body":"and very wonderful life"},{"speaker":"CAROL","startTime":1401.68,"endTime":1403.68,"body":"and I hear that message"},{"speaker":"CAROL","startTime":1401.68,"endTime":1403.68,"body":"again and again."},{"speaker":"CAROL","startTime":1404.28,"endTime":1406.7,"body":"And I think that's"},{"speaker":"CAROL","startTime":1404.28,"endTime":1406.7,"body":"a beautiful message to share."},{"speaker":"CAROL","startTime":1407.78,"endTime":1409.38,"body":"So, thank you for asking."},{"speaker":"DEBRA","startTime":1410.35,"endTime":1412.11,"body":"And I love that answer."},{"speaker":"DEBRA","startTime":1412.11,"endTime":1413.71,"body":"And I grow orchids."},{"speaker":"DEBRA","startTime":1414.51,"endTime":1416.73,"body":"And I was always told"},{"speaker":"DEBRA","startTime":1414.51,"endTime":1416.73,"body":"that you can't,"},{"speaker":"DEBRA","startTime":1416.73,"endTime":1419.0,"body":"that they are"},{"speaker":"DEBRA","startTime":1416.73,"endTime":1419.0,"body":"very difficult to grow"},{"speaker":"DEBRA","startTime":1419.0,"endTime":1422.42,"body":"but I actually find they are"},{"speaker":"DEBRA","startTime":1419.0,"endTime":1422.42,"body":"not true, they are very hardy."},{"speaker":"DEBRA","startTime":1422.42,"endTime":1423.88,"body":"You just have to follow;"},{"speaker":"DEBRA","startTime":1423.88,"endTime":1426.08,"body":"you just have to listen"},{"speaker":"DEBRA","startTime":1423.88,"endTime":1426.08,"body":"to the flower."},{"speaker":"DEBRA","startTime":1426.08,"endTime":1429.26,"body":"If you listen to the flower,"},{"speaker":"DEBRA","startTime":1426.08,"endTime":1429.26,"body":"they are really beautiful."},{"speaker":"DEBRA","startTime":1429.26,"endTime":1432.85,"body":"I love orchids so much."},{"speaker":"DEBRA","startTime":1429.26,"endTime":1432.85,"body":"But I also wanted to state"},{"speaker":"DEBRA","startTime":1432.85,"endTime":1435.44,"body":"is that we are all going"},{"speaker":"DEBRA","startTime":1432.85,"endTime":1435.44,"body":"to go through something"},{"speaker":"DEBRA","startTime":1435.44,"endTime":1438.11,"body":"and probably many somethings"},{"speaker":"DEBRA","startTime":1435.44,"endTime":1438.11,"body":"as we live our lives."},{"speaker":"DEBRA","startTime":1438.11,"endTime":1440.51,"body":"It's just part of being"},{"speaker":"DEBRA","startTime":1438.11,"endTime":1440.51,"body":"a human being."},{"speaker":"DEBRA","startTime":1440.51,"endTime":1444.87,"body":"And so, you know, I think"},{"speaker":"DEBRA","startTime":1440.51,"endTime":1444.87,"body":"what I love about your books"},{"speaker":"DEBRA","startTime":1444.87,"endTime":1446.35,"body":"and other books like yours"},{"speaker":"DEBRA","startTime":1446.35,"endTime":1450.15,"body":"is that it reminds us"},{"speaker":"DEBRA","startTime":1446.35,"endTime":1450.15,"body":"that it's okay to be human"},{"speaker":"DEBRA","startTime":1450.15,"endTime":1452.26,"body":"and it's okay to have"},{"speaker":"DEBRA","startTime":1450.15,"endTime":1452.26,"body":"empathy for each other"},{"speaker":"DEBRA","startTime":1452.26,"endTime":1455.69,"body":"and we all are different,"},{"speaker":"DEBRA","startTime":1452.26,"endTime":1455.69,"body":"we all look different sometimes."},{"speaker":"DEBRA","startTime":1455.69,"endTime":1458.12,"body":"We are all, I get people"},{"speaker":"DEBRA","startTime":1455.69,"endTime":1458.12,"body":"looking at me all the time"},{"speaker":"DEBRA","startTime":1458.12,"endTime":1461.67,"body":"because I have purple hair."},{"speaker":"DEBRA","startTime":1458.12,"endTime":1461.67,"body":"It's not normal."},{"speaker":"DEBRA","startTime":1461.67,"endTime":1464.92,"body":"But I don't care."},{"speaker":"DEBRA","startTime":1461.67,"endTime":1464.92,"body":"I like being a little different."},{"speaker":"DEBRA","startTime":1464.92,"endTime":1467.31,"body":"It's a nod"},{"speaker":"DEBRA","startTime":1464.92,"endTime":1467.31,"body":"to the beautiful orchids."},{"speaker":"DEBRA","startTime":1467.31,"endTime":1471.99,"body":"But I just think it's important"},{"speaker":"DEBRA","startTime":1467.31,"endTime":1471.99,"body":"to consume books"},{"speaker":"DEBRA","startTime":1471.99,"endTime":1473.3,"body":"like yours and others"},{"speaker":"DEBRA","startTime":1473.3,"endTime":1476.75,"body":"because we need"},{"speaker":"DEBRA","startTime":1473.3,"endTime":1476.75,"body":"to really understand"},{"speaker":"DEBRA","startTime":1476.75,"endTime":1479.22,"body":"the lived experiences"},{"speaker":"DEBRA","startTime":1476.75,"endTime":1479.22,"body":"of human beings"},{"speaker":"DEBRA","startTime":1479.22,"endTime":1481.47,"body":"and we have decided,"},{"speaker":"DEBRA","startTime":1479.22,"endTime":1481.47,"body":"as society,"},{"speaker":"DEBRA","startTime":1481.47,"endTime":1484.43,"body":"that people with disabilities"},{"speaker":"DEBRA","startTime":1481.47,"endTime":1484.43,"body":"are broken, which is not true."},{"speaker":"DEBRA","startTime":1484.43,"endTime":1486.71,"body":"People with disabilities"},{"speaker":"DEBRA","startTime":1484.43,"endTime":1486.71,"body":"are human."},{"speaker":"DEBRA","startTime":1486.71,"endTime":1489.15,"body":"And by the way we are"},{"speaker":"DEBRA","startTime":1486.71,"endTime":1489.15,"body":"all part of that tribe."},{"speaker":"DEBRA","startTime":1489.15,"endTime":1490.94,"body":"We are all human"},{"speaker":"DEBRA","startTime":1489.15,"endTime":1490.94,"body":"and we all are diverse"},{"speaker":"DEBRA","startTime":1490.94,"endTime":1492.9,"body":"and sometimes"},{"speaker":"DEBRA","startTime":1490.94,"endTime":1492.9,"body":"we have disabilities"},{"speaker":"DEBRA","startTime":1492.9,"endTime":1496.79,"body":"and sometimes we don't."},{"speaker":"DEBRA","startTime":1492.9,"endTime":1496.79,"body":"So, I think taking a step back"},{"speaker":"DEBRA","startTime":1496.79,"endTime":1500.83,"body":"and really appreciating"},{"speaker":"DEBRA","startTime":1496.79,"endTime":1500.83,"body":"our identities is very important"},{"speaker":"DEBRA","startTime":1500.83,"endTime":1502.62,"body":"and that's one thing"},{"speaker":"DEBRA","startTime":1500.83,"endTime":1502.62,"body":"I loved about your books"},{"speaker":"DEBRA","startTime":1502.62,"endTime":1505.43,"body":"and why I had featured you"},{"speaker":"DEBRA","startTime":1502.62,"endTime":1505.43,"body":"on my other show"},{"speaker":"DEBRA","startTime":1505.43,"endTime":1509.2,"body":"and suggested you"},{"speaker":"DEBRA","startTime":1505.43,"endTime":1509.2,"body":"as a guest here"},{"speaker":"DEBRA","startTime":1509.2,"endTime":1514.28,"body":"because, we do need"},{"speaker":"DEBRA","startTime":1509.2,"endTime":1514.28,"body":"to explore the fiction"},{"speaker":"DEBRA","startTime":1515.01,"endTime":1517.65,"body":"and the characters"},{"speaker":"DEBRA","startTime":1515.01,"endTime":1517.65,"body":"and really understand"},{"speaker":"DEBRA","startTime":1517.65,"endTime":1520.02,"body":"people's lived experiences,"},{"speaker":"DEBRA","startTime":1517.65,"endTime":1520.02,"body":"especially at a time,"},{"speaker":"DEBRA","startTime":1520.02,"endTime":1522.92,"body":"once again where things"},{"speaker":"DEBRA","startTime":1520.02,"endTime":1522.92,"body":"are so intense"},{"speaker":"DEBRA","startTime":1522.92,"endTime":1525.0,"body":"and so scary right now,"},{"speaker":"DEBRA","startTime":1522.92,"endTime":1525.0,"body":"in our world."},{"speaker":"DEBRA","startTime":1525.0,"endTime":1529.02,"body":"So, I just wanted to you know,"},{"speaker":"DEBRA","startTime":1525.0,"endTime":1529.02,"body":"also bring up those things"},{"speaker":"DEBRA","startTime":1529.02,"endTime":1531.94,"body":"and that's another reason why"},{"speaker":"DEBRA","startTime":1529.02,"endTime":1531.94,"body":"I appreciate what you're doing."},{"speaker":"CAROL","startTime":1531.94,"endTime":1533.14,"body":"Those are beautiful words,"},{"speaker":"CAROL","startTime":1533.14,"endTime":1534.43,"body":"thank you so much."},{"speaker":"CAROL","startTime":1534.43,"endTime":1536.93,"body":"It means a lot to me,"},{"speaker":"CAROL","startTime":1534.43,"endTime":1536.93,"body":"coming from you, Debra."},{"speaker":"DEBRA","startTime":1536.93,"endTime":1538.53,"body":"Thank you Carol."},{"speaker":"DEBRA","startTime":1541.07,"endTime":1542.83,"body":"Back to you, Neil."},{"speaker":"NEIL","startTime":1542.83,"endTime":1545.17,"body":"I was struggling"},{"speaker":"NEIL","startTime":1542.83,"endTime":1545.17,"body":"with the mute button."},{"speaker":"NEIL","startTime":1545.17,"endTime":1547.78,"body":"Sorry, it's always terrible"},{"speaker":"NEIL","startTime":1545.17,"endTime":1547.78,"body":"when you do that,"},{"speaker":"NEIL","startTime":1548.7,"endTime":1552.25,"body":"only been using computers"},{"speaker":"NEIL","startTime":1548.7,"endTime":1552.25,"body":"for decades."},{"speaker":"NEIL","startTime":1553.57,"endTime":1556.4,"body":"But still failing"},{"speaker":"NEIL","startTime":1553.57,"endTime":1556.4,"body":"at the most basic of things."},{"speaker":"NEIL","startTime":1556.4,"endTime":1558.81,"body":"And I think that's the thing."},{"speaker":"NEIL","startTime":1556.4,"endTime":1558.81,"body":"We are all human."},{"speaker":"NEIL","startTime":1558.81,"endTime":1564.2,"body":"We all do have moments"},{"speaker":"NEIL","startTime":1558.81,"endTime":1564.2,"body":"and so,"},{"speaker":"NEIL","startTime":1564.89,"endTime":1570.55,"body":"taking it back to your"},{"speaker":"NEIL","startTime":1564.89,"endTime":1570.55,"body":"own experiences and you know,"},{"speaker":"NEIL","startTime":1570.55,"endTime":1579.19,"body":"as the parent of a child"},{"speaker":"NEIL","startTime":1570.55,"endTime":1579.19,"body":"that has special needs,"},{"speaker":"NEIL","startTime":1579.19,"endTime":1584.04,"body":"as you described it,"},{"speaker":"NEIL","startTime":1579.19,"endTime":1584.04,"body":"how has that you know,"},{"speaker":"NEIL","startTime":1584.04,"endTime":1588.5,"body":"that advocacy work,"},{"speaker":"NEIL","startTime":1584.04,"endTime":1588.5,"body":"through your writing"},{"speaker":"NEIL","startTime":1588.5,"endTime":1592.48,"body":"impacted on how you then"},{"speaker":"NEIL","startTime":1588.5,"endTime":1592.48,"body":"live your life,"},{"speaker":"NEIL","startTime":1592.48,"endTime":1598.57,"body":"as a parent, caring"},{"speaker":"NEIL","startTime":1592.48,"endTime":1598.57,"body":"and advocating for your child."},{"speaker":"NEIL","startTime":1599.08,"endTime":1600.69,"body":"Has it had a positive impact?"},{"speaker":"CAROL","startTime":1602.02,"endTime":1605.0,"body":"Yes, you know,"},{"speaker":"CAROL","startTime":1602.02,"endTime":1605.0,"body":"so I feel like it definitely,"},{"speaker":"CAROL","startTime":1606.42,"endTime":1608.67,"body":"it has had an impact"},{"speaker":"CAROL","startTime":1606.42,"endTime":1608.67,"body":"and one of the ways"},{"speaker":"CAROL","startTime":1608.67,"endTime":1612.04,"body":"in which I think you're asking"},{"speaker":"CAROL","startTime":1608.67,"endTime":1612.04,"body":"me how has to come to life."},{"speaker":"CAROL","startTime":1612.91,"endTime":1615.23,"body":"One of the ways"},{"speaker":"CAROL","startTime":1612.91,"endTime":1615.23,"body":"was that it inspired me"},{"speaker":"CAROL","startTime":1615.23,"endTime":1619.48,"body":"to actually volunteer"},{"speaker":"CAROL","startTime":1615.23,"endTime":1619.48,"body":"on a board of directors,"},{"speaker":"CAROL","startTime":1619.48,"endTime":1621.69,"body":"for a school for kids"},{"speaker":"CAROL","startTime":1619.48,"endTime":1621.69,"body":"with autism."},{"speaker":"CAROL","startTime":1622.26,"endTime":1624.73,"body":"So, I served on that board"},{"speaker":"CAROL","startTime":1622.26,"endTime":1624.73,"body":"for six years"},{"speaker":"CAROL","startTime":1624.73,"endTime":1628.09,"body":"and it's tremendous to see"},{"speaker":"CAROL","startTime":1624.73,"endTime":1628.09,"body":"the work that is being done"},{"speaker":"CAROL","startTime":1628.09,"endTime":1630.77,"body":"to try and reach children"},{"speaker":"CAROL","startTime":1628.09,"endTime":1630.77,"body":"at an early age"},{"speaker":"CAROL","startTime":1630.77,"endTime":1636.36,"body":"where the therapies"},{"speaker":"CAROL","startTime":1630.77,"endTime":1636.36,"body":"can really make a difference"},{"speaker":"CAROL","startTime":1636.36,"endTime":1637.78,"body":"and to see the,"},{"speaker":"CAROL","startTime":1636.36,"endTime":1637.78,"body":"you know,"},{"speaker":"CAROL","startTime":1637.78,"endTime":1642.43,"body":"how those lives are benefited"},{"speaker":"CAROL","startTime":1637.78,"endTime":1642.43,"body":"from the right you know,"},{"speaker":"CAROL","startTime":1642.43,"endTime":1644.71,"body":"approaches,"},{"speaker":"CAROL","startTime":1642.43,"endTime":1644.71,"body":"from the right therapies."},{"speaker":"CAROL","startTime":1645.24,"endTime":1646.52,"body":"It's just tremendous."},{"speaker":"CAROL","startTime":1646.52,"endTime":1649.119,"body":"So, I feel so fortunate"},{"speaker":"CAROL","startTime":1646.52,"endTime":1649.119,"body":"to have been a part of that."},{"speaker":"CAROL","startTime":1649.84,"endTime":1652.56,"body":"I also found that going"},{"speaker":"CAROL","startTime":1649.84,"endTime":1652.56,"body":"through the experience"},{"speaker":"CAROL","startTime":1652.56,"endTime":1655.69,"body":"as a parent,"},{"speaker":"CAROL","startTime":1652.56,"endTime":1655.69,"body":"reminded me of experiences"},{"speaker":"CAROL","startTime":1655.69,"endTime":1657.58,"body":"I had a younger age"},{"speaker":"CAROL","startTime":1657.58,"endTime":1662.28,"body":"and probably the ideas"},{"speaker":"CAROL","startTime":1657.58,"endTime":1662.28,"body":"around disability advocacy"},{"speaker":"CAROL","startTime":1662.28,"endTime":1664.95,"body":"came from earlier times,"},{"speaker":"CAROL","startTime":1664.95,"endTime":1667.38,"body":"although I hadn't thought"},{"speaker":"CAROL","startTime":1664.95,"endTime":1667.38,"body":"about them in a while,"},{"speaker":"CAROL","startTime":1667.38,"endTime":1670.19,"body":"until we started"},{"speaker":"CAROL","startTime":1667.38,"endTime":1670.19,"body":"helping my son."},{"speaker":"CAROL","startTime":1671.06,"endTime":1674.19,"body":"For instance, I actually"},{"speaker":"CAROL","startTime":1671.06,"endTime":1674.19,"body":"dedicate the third book,"},{"speaker":"CAROL","startTime":1674.19,"endTime":1676.75,"body":"Always Orchid to Richard."},{"speaker":"CAROL","startTime":1676.75,"endTime":1679.9,"body":"Richard is a person I had met"},{"speaker":"CAROL","startTime":1676.75,"endTime":1679.9,"body":"when I was a child,"},{"speaker":"CAROL","startTime":1679.9,"endTime":1685.12,"body":"in our community who we met"},{"speaker":"CAROL","startTime":1679.9,"endTime":1685.12,"body":"actually at a soda machine"},{"speaker":"CAROL","startTime":1685.12,"endTime":1688.46,"body":"and he would communicate"},{"speaker":"CAROL","startTime":1685.12,"endTime":1688.46,"body":"with us by gesturing."},{"speaker":"CAROL","startTime":1688.46,"endTime":1690.06,"body":"He didn't speak to us."},{"speaker":"CAROL","startTime":1690.06,"endTime":1693.24,"body":"And I realised after he pointed"},{"speaker":"CAROL","startTime":1690.06,"endTime":1693.24,"body":"at the baseball cap"},{"speaker":"CAROL","startTime":1693.24,"endTime":1695.43,"body":"he was wearing"},{"speaker":"CAROL","startTime":1693.24,"endTime":1695.43,"body":"and pointed at his name,"},{"speaker":"CAROL","startTime":1695.43,"endTime":1699.17,"body":"Richard that he probably"},{"speaker":"CAROL","startTime":1695.43,"endTime":1699.17,"body":"couldn't speak,"},{"speaker":"CAROL","startTime":1699.17,"endTime":1702.03,"body":"perhaps he couldn't hear,"},{"speaker":"CAROL","startTime":1699.17,"endTime":1702.03,"body":"maybe he's reading our lips"},{"speaker":"CAROL","startTime":1702.03,"endTime":1705.19,"body":"but even despite all of that and"},{"speaker":"CAROL","startTime":1702.03,"endTime":1705.19,"body":"perhaps because I was a child,"},{"speaker":"CAROL","startTime":1705.19,"endTime":1707.85,"body":"you know you are"},{"speaker":"CAROL","startTime":1705.19,"endTime":1707.85,"body":"so openminded at that age,"},{"speaker":"CAROL","startTime":1708.45,"endTime":1711.51,"body":"I just communicated with him."},{"speaker":"CAROL","startTime":1711.51,"endTime":1714.25,"body":"It didn't bother me"},{"speaker":"CAROL","startTime":1711.51,"endTime":1714.25,"body":"that we didn't actually speak."},{"speaker":"CAROL","startTime":1714.25,"endTime":1716.85,"body":"And so, myself"},{"speaker":"CAROL","startTime":1714.25,"endTime":1716.85,"body":"and my friends"},{"speaker":"CAROL","startTime":1716.85,"endTime":1718.58,"body":"invited him to play"},{"speaker":"CAROL","startTime":1716.85,"endTime":1718.58,"body":"kickball with us,"},{"speaker":"CAROL","startTime":1718.58,"endTime":1720.54,"body":"even though he was"},{"speaker":"CAROL","startTime":1718.58,"endTime":1720.54,"body":"a bit older than us."},{"speaker":"CAROL","startTime":1720.54,"endTime":1722.5,"body":"He was okay."},{"speaker":"CAROL","startTime":1720.54,"endTime":1722.5,"body":"And he played kick ball"},{"speaker":"CAROL","startTime":1722.5,"endTime":1725.65,"body":"and he just,"},{"speaker":"CAROL","startTime":1722.5,"endTime":1725.65,"body":"you could see so much joy"},{"speaker":"CAROL","startTime":1726.49,"endTime":1729.77,"body":"when he was just invited"},{"speaker":"CAROL","startTime":1726.49,"endTime":1729.77,"body":"to participate with us"},{"speaker":"CAROL","startTime":1729.77,"endTime":1731.54,"body":"and to be friends with us."},{"speaker":"CAROL","startTime":1731.54,"endTime":1735.21,"body":"It was such a pure"},{"speaker":"CAROL","startTime":1731.54,"endTime":1735.21,"body":"like you know,"},{"speaker":"CAROL","startTime":1735.21,"endTime":1738.9,"body":"through that very innocent"},{"speaker":"CAROL","startTime":1735.21,"endTime":1738.9,"body":"child's eyes,"},{"speaker":"CAROL","startTime":1738.9,"endTime":1741.61,"body":"it was just such a pure way"},{"speaker":"CAROL","startTime":1738.9,"endTime":1741.61,"body":"to connect"},{"speaker":"CAROL","startTime":1741.61,"endTime":1744.24,"body":"with another human being"},{"speaker":"CAROL","startTime":1741.61,"endTime":1744.24,"body":"and so much of the theme"},{"speaker":"CAROL","startTime":1744.24,"endTime":1747.44,"body":"we are talking about today"},{"speaker":"CAROL","startTime":1744.24,"endTime":1747.44,"body":"has been around empathy."},{"speaker":"CAROL","startTime":1747.44,"endTime":1750.21,"body":"And I think that"},{"speaker":"CAROL","startTime":1747.44,"endTime":1750.21,"body":"those seeds of empathy"},{"speaker":"CAROL","startTime":1750.21,"endTime":1752.21,"body":"came at a very early age."},{"speaker":"NEIL","startTime":1753.39,"endTime":1755.3,"body":"Excellent. Thank you."},{"speaker":"NEIL","startTime":1755.3,"endTime":1758.45,"body":"And yes, as children"},{"speaker":"NEIL","startTime":1755.3,"endTime":1758.45,"body":"we don't judge."},{"speaker":"NEIL","startTime":1759.35,"endTime":1762.36,"body":"I think it's adults"},{"speaker":"NEIL","startTime":1759.35,"endTime":1762.36,"body":"that teach children to judge"},{"speaker":"NEIL","startTime":1762.36,"endTime":1764.5,"body":"and we ought"},{"speaker":"NEIL","startTime":1762.36,"endTime":1764.5,"body":"to actually you know,"},{"speaker":"NEIL","startTime":1764.5,"endTime":1768.99,"body":"learn from our children"},{"speaker":"NEIL","startTime":1764.5,"endTime":1768.99,"body":"that lack of prejudice."},{"speaker":"NEIL","startTime":1768.99,"endTime":1772.89,"body":"So, I need to thank"},{"speaker":"NEIL","startTime":1768.99,"endTime":1772.89,"body":"our friends,"},{"speaker":"NEIL","startTime":1772.89,"endTime":1775.22,"body":"Amazon and My Cleartext"},{"speaker":"NEIL","startTime":1772.89,"endTime":1775.22,"body":"for you know,"},{"speaker":"NEIL","startTime":1775.22,"endTime":1778.55,"body":"keeping us On Air and keeping us"},{"speaker":"NEIL","startTime":1775.22,"endTime":1778.55,"body":"captioned and accessible."},{"speaker":"NEIL","startTime":1779.18,"endTime":1784.26,"body":"And thank you, also Carol, for"},{"speaker":"NEIL","startTime":1779.18,"endTime":1784.26,"body":"your time and your inputs today."},{"speaker":"NEIL","startTime":1784.26,"endTime":1788.14,"body":"It has been really lovely"},{"speaker":"NEIL","startTime":1784.26,"endTime":1788.14,"body":"to learn about your work"},{"speaker":"NEIL","startTime":1788.14,"endTime":1792.54,"body":"and the series"},{"speaker":"NEIL","startTime":1788.14,"endTime":1792.54,"body":"and the motivation behind it."},{"speaker":"NEIL","startTime":1792.54,"endTime":1794.29,"body":"So, thank you, very much."},{"speaker":"NEIL","startTime":1794.29,"endTime":1797.11,"body":"And we look forward to having"},{"speaker":"NEIL","startTime":1794.29,"endTime":1797.11,"body":"a discussion on social."},{"speaker":"CAROL","startTime":1798.02,"endTime":1799.62,"body":"Thanks so much."}]}