{"version":"1.0.0","segments":[{"speaker":"NEIL","startTime":1.11,"endTime":3.35,"body":"Hello, and welcome to AXSChat."},{"speaker":"NEIL","startTime":3.35,"endTime":6.36,"body":"I'm very glad to be able"},{"speaker":"NEIL","startTime":3.35,"endTime":6.36,"body":"to welcome Gregory White"},{"speaker":"NEIL","startTime":6.36,"endTime":9.46,"body":"from Drop The Mask today."},{"speaker":"NEIL","startTime":6.36,"endTime":9.46,"body":"There's no Deborah, by the way,"},{"speaker":"NEIL","startTime":10.29,"endTime":12.33,"body":"she's unfortunately"},{"speaker":"NEIL","startTime":10.29,"endTime":12.33,"body":"had to be elsewhere today,"},{"speaker":"NEIL","startTime":12.33,"endTime":15.97,"body":"but Antonio and I are very glad"},{"speaker":"NEIL","startTime":12.33,"endTime":15.97,"body":"able to talk to Gregory."},{"speaker":"NEIL","startTime":15.97,"endTime":19.92,"body":"I was introduced to Gregory"},{"speaker":"NEIL","startTime":15.97,"endTime":19.92,"body":"by one of my colleagues"},{"speaker":"NEIL","startTime":19.92,"endTime":23.09,"body":"and we had a fascinating"},{"speaker":"NEIL","startTime":19.92,"endTime":23.09,"body":"conversation offline"},{"speaker":"NEIL","startTime":23.09,"endTime":25.79,"body":"and I thought the first thing"},{"speaker":"NEIL","startTime":23.09,"endTime":25.79,"body":"we needed to do"},{"speaker":"NEIL","startTime":25.79,"endTime":29.11,"body":"was to bring"},{"speaker":"NEIL","startTime":25.79,"endTime":29.11,"body":"that conversation online."},{"speaker":"NEIL","startTime":29.63,"endTime":33.09,"body":"Drop The Mask is a CIC,"},{"speaker":"NEIL","startTime":29.63,"endTime":33.09,"body":"or Community Interest Company."},{"speaker":"NEIL","startTime":34.35,"endTime":35.59,"body":"Gregory, welcome."},{"speaker":"NEIL","startTime":35.59,"endTime":37.76,"body":"Can you tell us"},{"speaker":"NEIL","startTime":35.59,"endTime":37.76,"body":"a little bit more about yourself"},{"speaker":"NEIL","startTime":37.76,"endTime":40.45,"body":"and your journey to create"},{"speaker":"NEIL","startTime":37.76,"endTime":40.45,"body":"Drop The Mask, CIC?"},{"speaker":"GREGORY","startTime":41.69,"endTime":43.72,"body":"Yes, it's quite a long one"},{"speaker":"GREGORY","startTime":43.72,"endTime":46.12,"body":"and quite a short one"},{"speaker":"GREGORY","startTime":43.72,"endTime":46.12,"body":"at the same time."},{"speaker":"GREGORY","startTime":46.12,"endTime":50.11,"body":"I'm Gregory White, I founded"},{"speaker":"GREGORY","startTime":46.12,"endTime":50.11,"body":"Drop The Mask Productions, CIC,"},{"speaker":"GREGORY","startTime":50.75,"endTime":55.91,"body":"at the end of 2019, four months"},{"speaker":"GREGORY","startTime":50.75,"endTime":55.91,"body":"before the pandemic."},{"speaker":"GREGORY","startTime":55.91,"endTime":60.06,"body":"And the reason I started it"},{"speaker":"GREGORY","startTime":55.91,"endTime":60.06,"body":"was I started a Masters"},{"speaker":"GREGORY","startTime":60.06,"endTime":62.02,"body":"at Winchester University"},{"speaker":"GREGORY","startTime":60.06,"endTime":62.02,"body":"in the UK."},{"speaker":"GREGORY","startTime":63.7,"endTime":66.14,"body":"And the reason"},{"speaker":"GREGORY","startTime":63.7,"endTime":66.14,"body":"I started that was"},{"speaker":"GREGORY","startTime":66.14,"endTime":69.37,"body":"because I always had issues"},{"speaker":"GREGORY","startTime":66.14,"endTime":69.37,"body":"trying to fit"},{"speaker":"GREGORY","startTime":69.37,"endTime":72.06,"body":"in everywhere in my life,"},{"speaker":"GREGORY","startTime":69.37,"endTime":72.06,"body":"my whole life."},{"speaker":"GREGORY","startTime":74.05,"endTime":76.27,"body":"That struggle"},{"speaker":"GREGORY","startTime":74.05,"endTime":76.27,"body":"has been being"},{"speaker":"GREGORY","startTime":76.27,"endTime":79.99,"body":"because I was diagnosed"},{"speaker":"GREGORY","startTime":76.27,"endTime":79.99,"body":"with neurodiversity"},{"speaker":"GREGORY","startTime":79.99,"endTime":83.56,"body":"up to the age of 37/38."},{"speaker":"GREGORY","startTime":83.56,"endTime":93.35,"body":"I'm dyslexic, ADHD and what was"},{"speaker":"GREGORY","startTime":83.56,"endTime":93.35,"body":"at the time called Asperger's"},{"speaker":"GREGORY","startTime":93.35,"endTime":96.19,"body":"or high functioning autism."},{"speaker":"GREGORY","startTime":98.73,"endTime":101.66,"body":"I started trying to give myself"},{"speaker":"GREGORY","startTime":98.73,"endTime":101.66,"body":"a chance in my 50s."},{"speaker":"GREGORY","startTime":101.66,"endTime":107.18,"body":"I really haven't got a really"},{"speaker":"GREGORY","startTime":101.66,"endTime":107.18,"body":"good back history of education"},{"speaker":"GREGORY","startTime":107.18,"endTime":110.55,"body":"or work when I was young"},{"speaker":"GREGORY","startTime":107.18,"endTime":110.55,"body":"or from my 20s or 30s."},{"speaker":"GREGORY","startTime":111.88,"endTime":114.06,"body":"I have gone through a lot"},{"speaker":"GREGORY","startTime":111.88,"endTime":114.06,"body":"of treatment,"},{"speaker":"GREGORY","startTime":114.68,"endTime":117.53,"body":"support, medically,"},{"speaker":"GREGORY","startTime":114.68,"endTime":117.53,"body":"psychologically."},{"speaker":"GREGORY","startTime":119.1,"endTime":122.15,"body":"I've been diagnosed"},{"speaker":"GREGORY","startTime":119.1,"endTime":122.15,"body":"when I was younger"},{"speaker":"GREGORY","startTime":122.15,"endTime":125.08,"body":"with paranoid schizophrenia"},{"speaker":"GREGORY","startTime":122.15,"endTime":125.08,"body":"with disassociation"},{"speaker":"GREGORY","startTime":125.86,"endTime":128.59,"body":"and it's that point"},{"speaker":"GREGORY","startTime":125.86,"endTime":128.59,"body":"of never fitting in anywhere."},{"speaker":"GREGORY","startTime":128.59,"endTime":132.24,"body":"I'm 6ft 5\""},{"speaker":"GREGORY","startTime":128.59,"endTime":132.24,"body":"and 5ft wide as well."},{"speaker":"GREGORY","startTime":132.95,"endTime":135.99,"body":"I'm 57 now, Drop The Mask has"},{"speaker":"GREGORY","startTime":132.95,"endTime":135.99,"body":"been going nearly four years."},{"speaker":"GREGORY","startTime":136.99,"endTime":140.24,"body":"I really did it and started it"},{"speaker":"GREGORY","startTime":136.99,"endTime":140.24,"body":"to give myself help"},{"speaker":"GREGORY","startTime":140.24,"endTime":141.77,"body":"with the modules in design"},{"speaker":"GREGORY","startTime":141.77,"endTime":147.87,"body":"and IT, media and also I wanted"},{"speaker":"GREGORY","startTime":141.77,"endTime":147.87,"body":"to look at augmented reality,"},{"speaker":"GREGORY","startTime":147.87,"endTime":151.64,"body":"virtual reality,"},{"speaker":"GREGORY","startTime":147.87,"endTime":151.64,"body":"and how that could be brought on"},{"speaker":"GREGORY","startTime":151.64,"endTime":155.29,"body":"to lower the division"},{"speaker":"GREGORY","startTime":151.64,"endTime":155.29,"body":"within the workforce"},{"speaker":"GREGORY","startTime":155.29,"endTime":158.56,"body":"and create a real low,"},{"speaker":"GREGORY","startTime":155.29,"endTime":158.56,"body":"flat hierarchy."},{"speaker":"GREGORY","startTime":160.91,"endTime":163.1,"body":"With my autism I will go off"},{"speaker":"GREGORY","startTime":163.1,"endTime":165.85,"body":"and I will have to be brought"},{"speaker":"GREGORY","startTime":163.1,"endTime":165.85,"body":"back to the question, sometimes."},{"speaker":"GREGORY","startTime":165.85,"endTime":168.69,"body":"But the reason for it"},{"speaker":"GREGORY","startTime":165.85,"endTime":168.69,"body":"is just to level off"},{"speaker":"GREGORY","startTime":168.69,"endTime":172.36,"body":"and give people the same"},{"speaker":"GREGORY","startTime":168.69,"endTime":172.36,"body":"accessibility or chances"},{"speaker":"GREGORY","startTime":172.36,"endTime":175.5,"body":"if they have education,"},{"speaker":"GREGORY","startTime":172.36,"endTime":175.5,"body":"not age, colour,"},{"speaker":"GREGORY","startTime":176.01,"endTime":178.92,"body":"if they sit upside down"},{"speaker":"GREGORY","startTime":176.01,"endTime":178.92,"body":"and a type with one sock off"},{"speaker":"GREGORY","startTime":178.92,"endTime":181.68,"body":"and type a hundred words"},{"speaker":"GREGORY","startTime":178.92,"endTime":181.68,"body":"a minute with their toe,"},{"speaker":"GREGORY","startTime":181.68,"endTime":186.39,"body":"or they can physically just"},{"speaker":"GREGORY","startTime":181.68,"endTime":186.39,"body":"blink, we see no difference."},{"speaker":"GREGORY","startTime":186.39,"endTime":189.74,"body":"We see everything has to be"},{"speaker":"GREGORY","startTime":186.39,"endTime":189.74,"body":"towards an individual."},{"speaker":"GREGORY","startTime":189.74,"endTime":193.62,"body":"So that's why it started,"},{"speaker":"GREGORY","startTime":189.74,"endTime":193.62,"body":"really, selflessly but selfishly"},{"speaker":"GREGORY","startTime":193.62,"endTime":196.93,"body":"in a way to see"},{"speaker":"GREGORY","startTime":193.62,"endTime":196.93,"body":"what could be adapted to me,"},{"speaker":"GREGORY","startTime":196.93,"endTime":198.72,"body":"helping me in education"},{"speaker":"GREGORY","startTime":196.93,"endTime":198.72,"body":"as an MA,"},{"speaker":"GREGORY","startTime":198.72,"endTime":201.07,"body":"but also to start a company."},{"speaker":"GREGORY","startTime":201.07,"endTime":203.07,"body":"And the reason it's a community"},{"speaker":"GREGORY","startTime":201.07,"endTime":203.07,"body":"interest company"},{"speaker":"GREGORY","startTime":203.07,"endTime":205.82,"body":"is because it's the community,"},{"speaker":"GREGORY","startTime":205.82,"endTime":207.42,"body":"the heart of the community"},{"speaker":"GREGORY","startTime":205.82,"endTime":207.42,"body":"with IT"},{"speaker":"GREGORY","startTime":207.42,"endTime":209.86,"body":"and media"},{"speaker":"GREGORY","startTime":207.42,"endTime":209.86,"body":"that don't get the support."},{"speaker":"GREGORY","startTime":209.86,"endTime":212.76,"body":"They usually get the oversell"},{"speaker":"GREGORY","startTime":209.86,"endTime":212.76,"body":"in the VCE sector,"},{"speaker":"GREGORY","startTime":212.76,"endTime":215.41,"body":"the Voluntary Community"},{"speaker":"GREGORY","startTime":212.76,"endTime":215.41,"body":"and Social Enterprise Sector."},{"speaker":"GREGORY","startTime":216.18,"endTime":219.13,"body":"But there you go, I started"},{"speaker":"GREGORY","startTime":216.18,"endTime":219.13,"body":"four months before the pandemic"},{"speaker":"GREGORY","startTime":219.75,"endTime":221.16,"body":"and it was called"},{"speaker":"GREGORY","startTime":219.75,"endTime":221.16,"body":"Drop The Mask"},{"speaker":"GREGORY","startTime":221.16,"endTime":224.13,"body":"so it wasn't the best name"},{"speaker":"GREGORY","startTime":221.16,"endTime":224.13,"body":"with the pandemic coming up."},{"speaker":"GREGORY","startTime":224.13,"endTime":226.179,"body":"I hope that's enough"},{"speaker":"GREGORY","startTime":224.13,"endTime":226.179,"body":"for an introduction."},{"speaker":"NEIL","startTime":228.13,"endTime":232.45,"body":"That's super and I think"},{"speaker":"NEIL","startTime":228.13,"endTime":232.45,"body":"the painful irony"},{"speaker":"NEIL","startTime":232.45,"endTime":236.53,"body":"that was in the name,"},{"speaker":"NEIL","startTime":232.45,"endTime":236.53,"body":"and it belies the fact"},{"speaker":"NEIL","startTime":236.53,"endTime":239.62,"body":"that actually many"},{"speaker":"NEIL","startTime":236.53,"endTime":239.62,"body":"neurodivergent people"},{"speaker":"NEIL","startTime":239.62,"endTime":244.57,"body":"spend most their life masking"},{"speaker":"NEIL","startTime":239.62,"endTime":244.57,"body":"or trying to fit in."},{"speaker":"NEIL","startTime":246.55,"endTime":251.13,"body":"It's when we feel comfortable"},{"speaker":"NEIL","startTime":246.55,"endTime":251.13,"body":"being able to not"},{"speaker":"NEIL","startTime":251.13,"endTime":253.95,"body":"have to pretend to be someone"},{"speaker":"NEIL","startTime":251.13,"endTime":253.95,"body":"that we're not,"},{"speaker":"NEIL","startTime":253.95,"endTime":255.999,"body":"that we can really fulfill"},{"speaker":"NEIL","startTime":253.95,"endTime":255.999,"body":"our potential."},{"speaker":"NEIL","startTime":258.42,"endTime":263.82,"body":"Covid aside, I think"},{"speaker":"NEIL","startTime":258.42,"endTime":263.82,"body":"that the naming is great."},{"speaker":"NEIL","startTime":266.22,"endTime":270.69,"body":"You now are producing materials"},{"speaker":"NEIL","startTime":272.34,"endTime":275.56,"body":"and you're doing this"},{"speaker":"NEIL","startTime":272.34,"endTime":275.56,"body":"for paying clients, right?"},{"speaker":"NEIL","startTime":275.56,"endTime":281.1,"body":"So you're essentially working"},{"speaker":"NEIL","startTime":275.56,"endTime":281.1,"body":"like an agency, is that correct?"},{"speaker":"GREGORY","startTime":282.87,"endTime":284.89,"body":"When I started, December 2019,"},{"speaker":"GREGORY","startTime":284.89,"endTime":288.78,"body":"there was no financial --"},{"speaker":"GREGORY","startTime":284.89,"endTime":288.78,"body":"a lot of it for myself"},{"speaker":"GREGORY","startTime":288.78,"endTime":292.55,"body":"and a lot of people I know"},{"speaker":"GREGORY","startTime":288.78,"endTime":292.55,"body":"that are neurodiverse,"},{"speaker":"GREGORY","startTime":294.16,"endTime":296.17,"body":"quite a few of them"},{"speaker":"GREGORY","startTime":294.16,"endTime":296.17,"body":"are not great with money,"},{"speaker":"GREGORY","startTime":296.17,"endTime":299.2,"body":"they're not great with"},{"speaker":"GREGORY","startTime":296.17,"endTime":299.2,"body":"possessions and relationships,"},{"speaker":"GREGORY","startTime":299.2,"endTime":300.94,"body":"the whole lot."},{"speaker":"GREGORY","startTime":300.94,"endTime":304.14,"body":"I'm not talking everybody,"},{"speaker":"GREGORY","startTime":300.94,"endTime":304.14,"body":"but certain people, neurodiverse"},{"speaker":"GREGORY","startTime":304.14,"endTime":306.67,"body":"and some people"},{"speaker":"GREGORY","startTime":304.14,"endTime":306.67,"body":"I know who are not great"},{"speaker":"GREGORY","startTime":306.67,"endTime":308.87,"body":"at what are called"},{"speaker":"GREGORY","startTime":306.67,"endTime":308.87,"body":"normal things, sometimes."},{"speaker":"GREGORY","startTime":309.74,"endTime":312.64,"body":"It's the adaptability that"},{"speaker":"GREGORY","startTime":309.74,"endTime":312.64,"body":"I started Drop The Mask with,"},{"speaker":"GREGORY","startTime":312.64,"endTime":315.63,"body":"owning about £600"},{"speaker":"GREGORY","startTime":312.64,"endTime":315.63,"body":"and nothing else in the world"},{"speaker":"GREGORY","startTime":315.63,"endTime":318.93,"body":"and an idea"},{"speaker":"GREGORY","startTime":315.63,"endTime":318.93,"body":"and a really bad laptop."},{"speaker":"GREGORY","startTime":318.93,"endTime":322.95,"body":"Our first clients,"},{"speaker":"GREGORY","startTime":318.93,"endTime":322.95,"body":"proper clients, were NHS Trust."},{"speaker":"GREGORY","startTime":324.7,"endTime":326.78,"body":"When Covid hit,"},{"speaker":"GREGORY","startTime":324.7,"endTime":326.78,"body":"they wanted a way"},{"speaker":"GREGORY","startTime":326.78,"endTime":330.18,"body":"to still be able"},{"speaker":"GREGORY","startTime":326.78,"endTime":330.18,"body":"to have conferences"},{"speaker":"GREGORY","startTime":330.18,"endTime":332.84,"body":"but in a way that they could"},{"speaker":"GREGORY","startTime":330.18,"endTime":332.84,"body":"have good bandwidth"},{"speaker":"GREGORY","startTime":332.84,"endTime":335.21,"body":"with training videos"},{"speaker":"GREGORY","startTime":332.84,"endTime":335.21,"body":"and presenters"},{"speaker":"GREGORY","startTime":335.82,"endTime":340.11,"body":"so we used small mini"},{"speaker":"GREGORY","startTime":335.82,"endTime":340.11,"body":"pro-equipment."},{"speaker":"GREGORY","startTime":343.94,"endTime":346.49,"body":"I borrowed some money"},{"speaker":"GREGORY","startTime":343.94,"endTime":346.49,"body":"to invest in good equipment"},{"speaker":"GREGORY","startTime":346.49,"endTime":349.31,"body":"so we could do that remotely and"},{"speaker":"GREGORY","startTime":346.49,"endTime":349.31,"body":"have four or five hundred people"},{"speaker":"GREGORY","startTime":349.31,"endTime":353.74,"body":"in a disability conference"},{"speaker":"GREGORY","startTime":349.31,"endTime":353.74,"body":"on an NHS Trust."},{"speaker":"GREGORY","startTime":353.74,"endTime":356.59,"body":"I already don't know"},{"speaker":"GREGORY","startTime":353.74,"endTime":356.59,"body":"what the question was asked,"},{"speaker":"GREGORY","startTime":356.59,"endTime":357.85,"body":"I go off on one."},{"speaker":"GREGORY","startTime":357.85,"endTime":360.54,"body":"Our clients"},{"speaker":"GREGORY","startTime":357.85,"endTime":360.54,"body":"are private and public"},{"speaker":"GREGORY","startTime":360.54,"endTime":362.6,"body":"so what we've developed is,"},{"speaker":"GREGORY","startTime":363.25,"endTime":364.88,"body":"a lot of it were grants"},{"speaker":"GREGORY","startTime":363.25,"endTime":364.88,"body":"to start with"},{"speaker":"GREGORY","startTime":364.88,"endTime":366.29,"body":"and we a National Lottery grant"},{"speaker":"GREGORY","startTime":366.29,"endTime":368.68,"body":"here in England"},{"speaker":"GREGORY","startTime":366.29,"endTime":368.68,"body":"for a Covid grant"},{"speaker":"GREGORY","startTime":368.68,"endTime":370.25,"body":"and we produced some videos"},{"speaker":"GREGORY","startTime":370.25,"endTime":372.68,"body":"and it was around"},{"speaker":"GREGORY","startTime":370.25,"endTime":372.68,"body":"a lot of other CICs"},{"speaker":"GREGORY","startTime":372.68,"endTime":374.32,"body":"and charities"},{"speaker":"GREGORY","startTime":372.68,"endTime":374.32,"body":"in the local area."},{"speaker":"GREGORY","startTime":374.94,"endTime":376.79,"body":"From there we've got"},{"speaker":"GREGORY","startTime":374.94,"endTime":376.79,"body":"private clients,"},{"speaker":"GREGORY","startTime":376.79,"endTime":380.18,"body":"paying clients,"},{"speaker":"GREGORY","startTime":376.79,"endTime":380.18,"body":"a lot more NHS Trusts,"},{"speaker":"GREGORY","startTime":380.18,"endTime":382.99,"body":"it's about five or six"},{"speaker":"GREGORY","startTime":380.18,"endTime":382.99,"body":"we've partnered with now."},{"speaker":"GREGORY","startTime":382.99,"endTime":385.71,"body":"But we partner with a lot"},{"speaker":"GREGORY","startTime":382.99,"endTime":385.71,"body":"of voluntary organisations"},{"speaker":"GREGORY","startTime":385.71,"endTime":387.12,"body":"and umbrella organisations"},{"speaker":"GREGORY","startTime":387.12,"endTime":389.77,"body":"both doing"},{"speaker":"GREGORY","startTime":387.12,"endTime":389.77,"body":"their cyber and stuff."},{"speaker":"GREGORY","startTime":390.32,"endTime":392.72,"body":"We've realised"},{"speaker":"GREGORY","startTime":390.32,"endTime":392.72,"body":"it's not the best,"},{"speaker":"GREGORY","startTime":393.25,"endTime":395.62,"body":"they don't have"},{"speaker":"GREGORY","startTime":393.25,"endTime":395.62,"body":"the best support or supply"},{"speaker":"GREGORY","startTime":396.17,"endTime":398.1,"body":"and we're not trying"},{"speaker":"GREGORY","startTime":396.17,"endTime":398.1,"body":"to be perfect,"},{"speaker":"GREGORY","startTime":398.1,"endTime":401.149,"body":"but the way we are and the way"},{"speaker":"GREGORY","startTime":398.1,"endTime":401.149,"body":"we look at things differently,"},{"speaker":"GREGORY","startTime":401.88,"endTime":406.31,"body":"as a CIC, we want to go and do"},{"speaker":"GREGORY","startTime":401.88,"endTime":406.31,"body":"what is right for the person"},{"speaker":"GREGORY","startTime":406.31,"endTime":408.81,"body":"or for the business"},{"speaker":"GREGORY","startTime":406.31,"endTime":408.81,"body":"and the money follows."},{"speaker":"GREGORY","startTime":410.82,"endTime":413.69,"body":"We want to be self-supporting"},{"speaker":"GREGORY","startTime":410.82,"endTime":413.69,"body":"within another year and a half."},{"speaker":"NEIL","startTime":413.69,"endTime":414.89,"body":"Excellent."},{"speaker":"NEIL","startTime":414.89,"endTime":417.39,"body":"I really like the CIC model"},{"speaker":"NEIL","startTime":417.39,"endTime":419.36,"body":"because it's not"},{"speaker":"NEIL","startTime":417.39,"endTime":419.36,"body":"a charitable model,"},{"speaker":"NEIL","startTime":419.36,"endTime":420.96,"body":"it's a social good model."},{"speaker":"NEIL","startTime":421.5,"endTime":425.12,"body":"And you're making money,"},{"speaker":"NEIL","startTime":421.5,"endTime":425.12,"body":"you're employing people"},{"speaker":"NEIL","startTime":425.12,"endTime":429.14,"body":"and then a proportion"},{"speaker":"NEIL","startTime":425.12,"endTime":429.14,"body":"of the profits goes back"},{"speaker":"NEIL","startTime":429.14,"endTime":432.11,"body":"into supporting the community."},{"speaker":"NEIL","startTime":432.11,"endTime":437.86,"body":"I think this is a really"},{"speaker":"NEIL","startTime":432.11,"endTime":437.86,"body":"great model for this"},{"speaker":"NEIL","startTime":437.86,"endTime":443.07,"body":"because often people get giving"},{"speaker":"NEIL","startTime":437.86,"endTime":443.07,"body":"fatigue in terms of charities."},{"speaker":"NEIL","startTime":443.07,"endTime":446.95,"body":"Or, on the other hand,"},{"speaker":"NEIL","startTime":443.07,"endTime":446.95,"body":"we have had those scandals"},{"speaker":"NEIL","startTime":446.95,"endTime":452.26,"body":"where you find out that actually"},{"speaker":"NEIL","startTime":446.95,"endTime":452.26,"body":"a large proportion of the money"},{"speaker":"NEIL","startTime":452.77,"endTime":455.74,"body":"that you've donated thinking"},{"speaker":"NEIL","startTime":452.77,"endTime":455.74,"body":"it's going to a good cause"},{"speaker":"NEIL","startTime":455.74,"endTime":460.56,"body":"actually is going to"},{"speaker":"NEIL","startTime":455.74,"endTime":460.56,"body":"administration and salaries"},{"speaker":"NEIL","startTime":460.56,"endTime":461.79,"body":"and everything else."},{"speaker":"NEIL","startTime":461.79,"endTime":468.43,"body":"Whereas there's an honesty about"},{"speaker":"NEIL","startTime":461.79,"endTime":468.43,"body":"CICs that you're a business,"},{"speaker":"NEIL","startTime":468.43,"endTime":470.67,"body":"you are making money"},{"speaker":"NEIL","startTime":468.43,"endTime":470.67,"body":"but you have a purpose."},{"speaker":"NEIL","startTime":470.67,"endTime":472.1,"body":"And I really like that model"},{"speaker":"NEIL","startTime":472.1,"endTime":476.71,"body":"because it's a very"},{"speaker":"NEIL","startTime":472.1,"endTime":476.71,"body":"straightforward model"},{"speaker":"NEIL","startTime":476.71,"endTime":479.99,"body":"that I think aligns well"},{"speaker":"NEIL","startTime":476.71,"endTime":479.99,"body":"with people's values."},{"speaker":"NEIL","startTime":483.25,"endTime":486.59,"body":"I really support that"},{"speaker":"NEIL","startTime":483.25,"endTime":486.59,"body":"and I think that, also,"},{"speaker":"NEIL","startTime":488.27,"endTime":491.03,"body":"we shouldn't be afraid"},{"speaker":"NEIL","startTime":488.27,"endTime":491.03,"body":"of making good money"},{"speaker":"NEIL","startTime":491.03,"endTime":492.74,"body":"from doing good things."},{"speaker":"NEIL","startTime":492.74,"endTime":495.76,"body":"So this is something"},{"speaker":"NEIL","startTime":492.74,"endTime":495.76,"body":"I'm passionate"},{"speaker":"NEIL","startTime":495.76,"endTime":498.93,"body":"about within my organisation"},{"speaker":"NEIL","startTime":495.76,"endTime":498.93,"body":"that I work"},{"speaker":"NEIL","startTime":498.93,"endTime":503.96,"body":"for that we ought to be"},{"speaker":"NEIL","startTime":498.93,"endTime":503.96,"body":"not seeing the work"},{"speaker":"NEIL","startTime":503.96,"endTime":507.86,"body":"that we do that is inclusive,"},{"speaker":"NEIL","startTime":503.96,"endTime":507.86,"body":"that's good for society,"},{"speaker":"NEIL","startTime":507.86,"endTime":511.02,"body":"as charitable"},{"speaker":"NEIL","startTime":507.86,"endTime":511.02,"body":"or on the periphery"},{"speaker":"NEIL","startTime":511.02,"endTime":513.04,"body":"or to be core"},{"speaker":"NEIL","startTime":511.02,"endTime":513.04,"body":"to what we do."},{"speaker":"NEIL","startTime":513.04,"endTime":516.39,"body":"And it ought to be"},{"speaker":"NEIL","startTime":513.04,"endTime":516.39,"body":"generating revenue"},{"speaker":"NEIL","startTime":516.39,"endTime":519.62,"body":"and benefit"},{"speaker":"NEIL","startTime":516.39,"endTime":519.62,"body":"to the organisation."},{"speaker":"NEIL","startTime":521.0,"endTime":522.85,"body":"Antonio, I think"},{"speaker":"NEIL","startTime":521.0,"endTime":522.85,"body":"you have a question."},{"speaker":"ANTONIO","startTime":524.94,"endTime":527.58,"body":"I would like to know,"},{"speaker":"ANTONIO","startTime":527.58,"endTime":529.65,"body":"considering that you"},{"speaker":"ANTONIO","startTime":527.58,"endTime":529.65,"body":"are producing events"},{"speaker":"ANTONIO","startTime":530.21,"endTime":534.86,"body":"and considering that we have"},{"speaker":"ANTONIO","startTime":530.21,"endTime":534.86,"body":"a lot of updates in technology"},{"speaker":"ANTONIO","startTime":534.86,"endTime":538.26,"body":"that you use to make them"},{"speaker":"ANTONIO","startTime":534.86,"endTime":538.26,"body":"more accessible,"},{"speaker":"ANTONIO","startTime":538.26,"endTime":540.39,"body":"I would like you"},{"speaker":"ANTONIO","startTime":538.26,"endTime":540.39,"body":"to give us a brief --"},{"speaker":"ANTONIO","startTime":540.39,"endTime":545.29,"body":"how you're working to make sure"},{"speaker":"ANTONIO","startTime":540.39,"endTime":545.29,"body":"when you're producing content"},{"speaker":"ANTONIO","startTime":545.29,"endTime":548.57,"body":"and doing events to make sure"},{"speaker":"ANTONIO","startTime":545.29,"endTime":548.57,"body":"that everything is successful?"},{"speaker":"GREGORY","startTime":549.97,"endTime":553.66,"body":"So I think the most"},{"speaker":"GREGORY","startTime":549.97,"endTime":553.66,"body":"important thing there"},{"speaker":"GREGORY","startTime":553.66,"endTime":556.62,"body":"and a clever way is never"},{"speaker":"GREGORY","startTime":553.66,"endTime":556.62,"body":"to reinvent the wheel,"},{"speaker":"GREGORY","startTime":556.62,"endTime":558.76,"body":"when it's for products"},{"speaker":"GREGORY","startTime":556.62,"endTime":558.76,"body":"or partners"},{"speaker":"GREGORY","startTime":558.76,"endTime":562.64,"body":"that are fully trustworthy"},{"speaker":"GREGORY","startTime":558.76,"endTime":562.64,"body":"like your Arthur Daley"},{"speaker":"GREGORY","startTime":562.64,"endTime":565.82,"body":"that does a good sell"},{"speaker":"GREGORY","startTime":562.64,"endTime":565.82,"body":"and your products are terrible."},{"speaker":"GREGORY","startTime":567.88,"endTime":570.28,"body":"That's horrible,"},{"speaker":"GREGORY","startTime":567.88,"endTime":570.28,"body":"there's a lot of it out there."},{"speaker":"GREGORY","startTime":570.28,"endTime":573.2,"body":"I think building trust"},{"speaker":"GREGORY","startTime":570.28,"endTime":573.2,"body":"for your products and services."},{"speaker":"GREGORY","startTime":573.97,"endTime":575.73,"body":"When I say don't reinvent"},{"speaker":"GREGORY","startTime":573.97,"endTime":575.73,"body":"the wheel,"},{"speaker":"GREGORY","startTime":575.73,"endTime":578.71,"body":"we do web design in the sector"},{"speaker":"GREGORY","startTime":575.73,"endTime":578.71,"body":"and what we do,"},{"speaker":"GREGORY","startTime":578.71,"endTime":581.08,"body":"we go with"},{"speaker":"GREGORY","startTime":578.71,"endTime":581.08,"body":"the fastest web servers,"},{"speaker":"GREGORY","startTime":581.08,"endTime":583.56,"body":"Green Web Server,"},{"speaker":"GREGORY","startTime":581.08,"endTime":583.56,"body":"a company in the UK."},{"speaker":"GREGORY","startTime":584.4,"endTime":586.92,"body":"We use that model"},{"speaker":"GREGORY","startTime":584.4,"endTime":586.92,"body":"for shared hosting"},{"speaker":"GREGORY","startTime":587.57,"endTime":592.13,"body":"and then we also use a VPS"},{"speaker":"GREGORY","startTime":587.57,"endTime":592.13,"body":"hosting from the same company."},{"speaker":"GREGORY","startTime":592.9,"endTime":596.5,"body":"On that, we develop"},{"speaker":"GREGORY","startTime":592.9,"endTime":596.5,"body":"a non-backend CRM"},{"speaker":"GREGORY","startTime":596.5,"endTime":599.14,"body":"that we can create databases"},{"speaker":"GREGORY","startTime":596.5,"endTime":599.14,"body":"in under 30 seconds,"},{"speaker":"GREGORY","startTime":599.14,"endTime":601.66,"body":"just from speech,"},{"speaker":"GREGORY","startTime":599.14,"endTime":601.66,"body":"people that can't read or write."},{"speaker":"GREGORY","startTime":602.2,"endTime":604.66,"body":"And we can build"},{"speaker":"GREGORY","startTime":602.2,"endTime":604.66,"body":"a basic full limited."},{"speaker":"GREGORY","startTime":604.66,"endTime":607.65,"body":"But the software we use"},{"speaker":"GREGORY","startTime":604.66,"endTime":607.65,"body":"for that is not designed by us,"},{"speaker":"GREGORY","startTime":607.65,"endTime":610.81,"body":"either, it's somebody I've known"},{"speaker":"GREGORY","startTime":607.65,"endTime":610.81,"body":"for 20 years in Italy."},{"speaker":"GREGORY","startTime":610.81,"endTime":615.04,"body":"And what we try to do with that"},{"speaker":"GREGORY","startTime":610.81,"endTime":615.04,"body":"is the CRMs and the website,"},{"speaker":"GREGORY","startTime":615.04,"endTime":618.15,"body":"especially round the hosting,"},{"speaker":"GREGORY","startTime":615.04,"endTime":618.15,"body":"for us what is important for us"},{"speaker":"GREGORY","startTime":618.15,"endTime":621.21,"body":"is GDPR, what is important"},{"speaker":"GREGORY","startTime":618.15,"endTime":621.21,"body":"for us is cyber safety."},{"speaker":"GREGORY","startTime":622.22,"endTime":626.37,"body":"Everything they have"},{"speaker":"GREGORY","startTime":622.22,"endTime":626.37,"body":"and are absolutely a 100%,"},{"speaker":"GREGORY","startTime":626.37,"endTime":629.55,"body":"well not a 100%, but where"},{"speaker":"GREGORY","startTime":626.37,"endTime":629.55,"body":"it's as safe as possible,"},{"speaker":"GREGORY","startTime":629.55,"endTime":631.08,"body":"we use those tools"},{"speaker":"GREGORY","startTime":629.55,"endTime":631.08,"body":"and put them together."},{"speaker":"GREGORY","startTime":631.08,"endTime":633.16,"body":"So in web design"},{"speaker":"GREGORY","startTime":631.08,"endTime":633.16,"body":"we use those tools"},{"speaker":"GREGORY","startTime":633.92,"endTime":636.9,"body":"and plug-ins and word processers"},{"speaker":"GREGORY","startTime":633.92,"endTime":636.9,"body":"on a platform we love,"},{"speaker":"GREGORY","startTime":637.69,"endTime":642.4,"body":"with anybody that we're able"},{"speaker":"GREGORY","startTime":637.69,"endTime":642.4,"body":"to host or design a website"},{"speaker":"GREGORY","startTime":642.4,"endTime":645.97,"body":"for has AI built into"},{"speaker":"GREGORY","startTime":642.4,"endTime":645.97,"body":"those tools for people"},{"speaker":"GREGORY","startTime":645.97,"endTime":647.57,"body":"to be able to describe."},{"speaker":"GREGORY","startTime":649.23,"endTime":650.94,"body":"We're not scared of AI, one bit."},{"speaker":"GREGORY","startTime":650.94,"endTime":653.86,"body":"We know it's a prompting tool"},{"speaker":"GREGORY","startTime":650.94,"endTime":653.86,"body":"and that's the best way."},{"speaker":"GREGORY","startTime":653.86,"endTime":659.35,"body":"And that prompting tool"},{"speaker":"GREGORY","startTime":653.86,"endTime":659.35,"body":"we use to completely reduce"},{"speaker":"GREGORY","startTime":660.66,"endTime":661.96,"body":"the digital divide"},{"speaker":"GREGORY","startTime":661.96,"endTime":665.65,"body":"and the ability of being able"},{"speaker":"GREGORY","startTime":661.96,"endTime":665.65,"body":"to produce digital work,"},{"speaker":"GREGORY","startTime":666.2,"endTime":669.26,"body":"either for us"},{"speaker":"GREGORY","startTime":666.2,"endTime":669.26,"body":"or especially for clients,"},{"speaker":"GREGORY","startTime":670.29,"endTime":671.89,"body":"it's fully supported them."},{"speaker":"GREGORY","startTime":672.72,"endTime":675.34,"body":"We can teach them without them"},{"speaker":"GREGORY","startTime":672.72,"endTime":675.34,"body":"knowing any back end."},{"speaker":"GREGORY","startTime":676.04,"endTime":677.69,"body":"The old 'what you see"},{"speaker":"GREGORY","startTime":676.04,"endTime":677.69,"body":"is what you get',"},{"speaker":"GREGORY","startTime":677.69,"endTime":680.58,"body":"that's the type of thing"},{"speaker":"GREGORY","startTime":677.69,"endTime":680.58,"body":"we go to for our clients."},{"speaker":"GREGORY","startTime":682.66,"endTime":685.27,"body":"So they're then able to use"},{"speaker":"GREGORY","startTime":682.66,"endTime":685.27,"body":"something that's --"},{"speaker":"GREGORY","startTime":685.27,"endTime":687.66,"body":"and the tools and the plug-ins,"},{"speaker":"GREGORY","startTime":685.27,"endTime":687.66,"body":"the ones we choose,"},{"speaker":"GREGORY","startTime":687.66,"endTime":690.78,"body":"are fully adaptable,"},{"speaker":"GREGORY","startTime":687.66,"endTime":690.78,"body":"you never need to do a redesign."},{"speaker":"GREGORY","startTime":690.78,"endTime":694.11,"body":"A redesign can be continuous"},{"speaker":"GREGORY","startTime":690.78,"endTime":694.11,"body":"from them or our support."},{"speaker":"GREGORY","startTime":694.7,"endTime":696.74,"body":"And everything we do, Antonio,"},{"speaker":"GREGORY","startTime":696.74,"endTime":699.59,"body":"along the lines"},{"speaker":"GREGORY","startTime":696.74,"endTime":699.59,"body":"of virtual reality,"},{"speaker":"GREGORY","startTime":699.59,"endTime":701.8,"body":"augmented reality"},{"speaker":"GREGORY","startTime":699.59,"endTime":701.8,"body":"and mixed reality,"},{"speaker":"GREGORY","startTime":703.22,"endTime":705.88,"body":"to a point"},{"speaker":"GREGORY","startTime":703.22,"endTime":705.88,"body":"in a very small way for us"},{"speaker":"GREGORY","startTime":705.88,"endTime":707.48,"body":"as a community"},{"speaker":"GREGORY","startTime":705.88,"endTime":707.48,"body":"interest company"},{"speaker":"GREGORY","startTime":708.72,"endTime":711.35,"body":"has to be the latest tech"},{"speaker":"GREGORY","startTime":708.72,"endTime":711.35,"body":"for safety, mainly."},{"speaker":"GREGORY","startTime":712.03,"endTime":714.89,"body":"But, also, adaptable"},{"speaker":"GREGORY","startTime":712.03,"endTime":714.89,"body":"to make it easy for people"},{"speaker":"GREGORY","startTime":714.89,"endTime":717.45,"body":"that don't have"},{"speaker":"GREGORY","startTime":714.89,"endTime":717.45,"body":"the same technical brain,"},{"speaker":"GREGORY","startTime":717.45,"endTime":720.25,"body":"sometimes, but we like"},{"speaker":"GREGORY","startTime":717.45,"endTime":720.25,"body":"to close that gap to try"},{"speaker":"GREGORY","startTime":720.25,"endTime":722.2,"body":"and make it more"},{"speaker":"GREGORY","startTime":720.25,"endTime":722.2,"body":"accessible for anyone."},{"speaker":"NEIL","startTime":724.21,"endTime":725.5,"body":"Excellent."},{"speaker":"NEIL","startTime":725.5,"endTime":729.8,"body":"A quick follow-up question"},{"speaker":"NEIL","startTime":725.5,"endTime":729.8,"body":"on prompting."},{"speaker":"NEIL","startTime":733.4,"endTime":737.34,"body":"It's great that you're"},{"speaker":"NEIL","startTime":733.4,"endTime":737.34,"body":"in the wave of early adopters"},{"speaker":"NEIL","startTime":737.34,"endTime":741.29,"body":"and you're using the tools"},{"speaker":"NEIL","startTime":737.34,"endTime":741.29,"body":"and understanding"},{"speaker":"NEIL","startTime":741.29,"endTime":745.25,"body":"that prompting is the key"},{"speaker":"NEIL","startTime":741.29,"endTime":745.25,"body":"to getting results."},{"speaker":"NEIL","startTime":748.67,"endTime":753.83,"body":"How are you teaching people"},{"speaker":"NEIL","startTime":748.67,"endTime":753.83,"body":"to prompt well?"},{"speaker":"NEIL","startTime":755.23,"endTime":757.98,"body":"Essentially, it's rubbish in,"},{"speaker":"NEIL","startTime":755.23,"endTime":757.98,"body":"rubbish out."},{"speaker":"NEIL","startTime":760.12,"endTime":764.65,"body":"Especially given that amongst"},{"speaker":"NEIL","startTime":760.12,"endTime":764.65,"body":"the neurodivergent community,"},{"speaker":"NEIL","startTime":764.65,"endTime":769.11,"body":"you have people that quite often"},{"speaker":"NEIL","startTime":764.65,"endTime":769.11,"body":"have communication challenges"},{"speaker":"NEIL","startTime":769.11,"endTime":771.87,"body":"and it's a"},{"speaker":"NEIL","startTime":769.11,"endTime":771.87,"body":"communication process."},{"speaker":"GREGORY","startTime":773.27,"endTime":775.23,"body":"I'll explain that."},{"speaker":"GREGORY","startTime":775.23,"endTime":777.98,"body":"Rubbish does go in and come out"},{"speaker":"GREGORY","startTime":775.23,"endTime":777.98,"body":"for the people that struggle."},{"speaker":"GREGORY","startTime":777.98,"endTime":780.75,"body":"The people that are near"},{"speaker":"GREGORY","startTime":777.98,"endTime":780.75,"body":"to illiterate or illiterate,"},{"speaker":"GREGORY","startTime":780.75,"endTime":782.46,"body":"on a prompting tool for them,"},{"speaker":"GREGORY","startTime":783.09,"endTime":785.62,"body":"if they can put three"},{"speaker":"GREGORY","startTime":783.09,"endTime":785.62,"body":"or four words to type in"},{"speaker":"GREGORY","startTime":785.62,"endTime":787.78,"body":"or speak a sentence"},{"speaker":"GREGORY","startTime":785.62,"endTime":787.78,"body":"which is clearer."},{"speaker":"GREGORY","startTime":788.76,"endTime":791.68,"body":"When that output comes out"},{"speaker":"GREGORY","startTime":788.76,"endTime":791.68,"body":"for a website or a blog"},{"speaker":"GREGORY","startTime":791.68,"endTime":793.44,"body":"or whatever it needs to be"},{"speaker":"GREGORY","startTime":793.44,"endTime":795.89,"body":"they will sit with"},{"speaker":"GREGORY","startTime":793.44,"endTime":795.89,"body":"one of our directors"},{"speaker":"GREGORY","startTime":796.4,"endTime":799.07,"body":"or one of our volunteers"},{"speaker":"GREGORY","startTime":796.4,"endTime":799.07,"body":"or interns at the moment."},{"speaker":"GREGORY","startTime":799.07,"endTime":801.65,"body":"There's usually --"},{"speaker":"GREGORY","startTime":799.07,"endTime":801.65,"body":"and there are other CICs"},{"speaker":"GREGORY","startTime":801.65,"endTime":803.37,"body":"that are in collaboration"},{"speaker":"GREGORY","startTime":803.37,"endTime":806.79,"body":"and are not growing internally"},{"speaker":"GREGORY","startTime":803.37,"endTime":806.79,"body":"but growing as several organisms"},{"speaker":"GREGORY","startTime":806.79,"endTime":810.54,"body":"together as a larger CIC"},{"speaker":"GREGORY","startTime":806.79,"endTime":810.54,"body":"across the Solent area"},{"speaker":"GREGORY","startTime":810.54,"endTime":812.79,"body":"in the south of England."},{"speaker":"GREGORY","startTime":812.79,"endTime":815.79,"body":"What we do, when we work with"},{"speaker":"GREGORY","startTime":812.79,"endTime":815.79,"body":"people we do a lot of training"},{"speaker":"GREGORY","startTime":815.79,"endTime":822.09,"body":"and a lot around IT training,"},{"speaker":"GREGORY","startTime":815.79,"endTime":822.09,"body":"Word, Excel, all basic stuff."},{"speaker":"GREGORY","startTime":822.09,"endTime":825.2,"body":"What we do after that prompting"},{"speaker":"GREGORY","startTime":822.09,"endTime":825.2,"body":"is sit with them and develop"},{"speaker":"GREGORY","startTime":825.2,"endTime":826.65,"body":"from what they prompted we,"},{"speaker":"GREGORY","startTime":826.65,"endTime":828.299,"body":"want them to have"},{"speaker":"GREGORY","startTime":826.65,"endTime":828.299,"body":"the first idea."},{"speaker":"GREGORY","startTime":828.88,"endTime":831.77,"body":"The words, sentences"},{"speaker":"GREGORY","startTime":828.88,"endTime":831.77,"body":"and the structures are not exact"},{"speaker":"GREGORY","startTime":831.77,"endTime":833.42,"body":"but they're quite happy"},{"speaker":"GREGORY","startTime":831.77,"endTime":833.42,"body":"to sit down"},{"speaker":"GREGORY","startTime":833.42,"endTime":836.45,"body":"and hear what changes"},{"speaker":"GREGORY","startTime":833.42,"endTime":836.45,"body":"need to be made."},{"speaker":"GREGORY","startTime":836.45,"endTime":840.85,"body":"That's the prompting tool for us"},{"speaker":"GREGORY","startTime":836.45,"endTime":840.85,"body":"and it allows them to feel like"},{"speaker":"GREGORY","startTime":840.85,"endTime":843.77,"body":"they can do something"},{"speaker":"GREGORY","startTime":840.85,"endTime":843.77,"body":"without support."},{"speaker":"GREGORY","startTime":843.77,"endTime":846.79,"body":"And with us being completely"},{"speaker":"GREGORY","startTime":843.77,"endTime":846.79,"body":"flat hierarchy,"},{"speaker":"GREGORY","startTime":847.89,"endTime":850.06,"body":"we don't allow"},{"speaker":"GREGORY","startTime":847.89,"endTime":850.06,"body":"the pointing of fingers here"},{"speaker":"GREGORY","startTime":850.06,"endTime":852.38,"body":"and we don't allow deadlines."},{"speaker":"GREGORY","startTime":852.38,"endTime":854.23,"body":"The only person"},{"speaker":"GREGORY","startTime":852.38,"endTime":854.23,"body":"with deadlines is me."},{"speaker":"GREGORY","startTime":854.84,"endTime":858.32,"body":"I'll absorb those deadlines"},{"speaker":"GREGORY","startTime":854.84,"endTime":858.32,"body":"and the people who work with us"},{"speaker":"GREGORY","startTime":858.32,"endTime":860.7,"body":"understand"},{"speaker":"GREGORY","startTime":858.32,"endTime":860.7,"body":"we're completely Drop"},{"speaker":"GREGORY","startTime":860.7,"endTime":863.31,"body":"The Mask is a company"},{"speaker":"GREGORY","startTime":860.7,"endTime":863.31,"body":"with as well as individuals"},{"speaker":"GREGORY","startTime":863.31,"endTime":864.99,"body":"and explain our processes."},{"speaker":"GREGORY","startTime":864.99,"endTime":869.24,"body":"I don't think we've ever been"},{"speaker":"GREGORY","startTime":864.99,"endTime":869.24,"body":"late on any work at all"},{"speaker":"GREGORY","startTime":869.24,"endTime":871.42,"body":"because there hasn't been"},{"speaker":"GREGORY","startTime":869.24,"endTime":871.42,"body":"a set deadline"},{"speaker":"GREGORY","startTime":871.42,"endTime":873.17,"body":"once people get to know"},{"speaker":"GREGORY","startTime":871.42,"endTime":873.17,"body":"who we are."},{"speaker":"GREGORY","startTime":874.0,"endTime":875.71,"body":"It seems to work"},{"speaker":"GREGORY","startTime":874.0,"endTime":875.71,"body":"with the prompting"},{"speaker":"GREGORY","startTime":875.71,"endTime":879.05,"body":"and it's just that support to"},{"speaker":"GREGORY","startTime":875.71,"endTime":879.05,"body":"not have the embarrassment,"},{"speaker":"GREGORY","startTime":879.05,"endTime":881.16,"body":"whatever, that empowers."},{"speaker":"ANTONIO","startTime":883.64,"endTime":884.9,"body":"Some people might say"},{"speaker":"ANTONIO","startTime":884.9,"endTime":887.26,"body":"that the machines"},{"speaker":"ANTONIO","startTime":884.9,"endTime":887.26,"body":"are taking 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that work"},{"speaker":"ANTONIO","startTime":903.62,"endTime":904.96,"body":"with you"},{"speaker":"ANTONIO","startTime":904.96,"endTime":907.66,"body":"have that help"},{"speaker":"ANTONIO","startTime":904.96,"endTime":907.66,"body":"with the prompting,"},{"speaker":"ANTONIO","startTime":907.66,"endTime":910.64,"body":"that helps them"},{"speaker":"ANTONIO","startTime":907.66,"endTime":910.64,"body":"to create content"},{"speaker":"ANTONIO","startTime":910.64,"endTime":913.54,"body":"and, somehow, bring"},{"speaker":"ANTONIO","startTime":910.64,"endTime":913.54,"body":"different perspectives"},{"speaker":"ANTONIO","startTime":913.54,"endTime":915.14,"body":"to what you want to achieve."},{"speaker":"GREGORY","startTime":916.39,"endTime":921.19,"body":"Absolutely."},{"speaker":"GREGORY","startTime":916.39,"endTime":921.19,"body":"For me, which we really loved,"},{"speaker":"GREGORY","startTime":922.56,"endTime":927.6,"body":"it was ideas of wanting to 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Antonio"},{"speaker":"GREGORY","startTime":978.47,"endTime":984.11,"body":"so we like to build marketing"},{"speaker":"GREGORY","startTime":978.47,"endTime":984.11,"body":"tools with gains through masks"},{"speaker":"GREGORY","startTime":984.11,"endTime":986.04,"body":"for people who find it hard."},{"speaker":"GREGORY","startTime":988.39,"endTime":990.65,"body":"We have been working"},{"speaker":"GREGORY","startTime":988.39,"endTime":990.65,"body":"with people,"},{"speaker":"GREGORY","startTime":991.51,"endTime":993.24,"body":"some neurodiverse"},{"speaker":"GREGORY","startTime":991.51,"endTime":993.24,"body":"and some not,"},{"speaker":"GREGORY","startTime":993.24,"endTime":995.48,"body":"to build a code"},{"speaker":"GREGORY","startTime":993.24,"endTime":995.48,"body":"to each and learn."},{"speaker":"GREGORY","startTime":996.07,"endTime":998.52,"body":"We feel if you create"},{"speaker":"GREGORY","startTime":996.07,"endTime":998.52,"body":"the right 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way"},{"speaker":"GREGORY","startTime":1028.77,"endTime":1033.53,"body":"but the hierarchy is something"},{"speaker":"GREGORY","startTime":1033.53,"endTime":1036.03,"body":"I don't enjoy."},{"speaker":"GREGORY","startTime":1033.53,"endTime":1036.03,"body":"Neurodiverse, no."},{"speaker":"NEIL","startTime":1039.18,"endTime":1040.44,"body":"Antonio and I,"},{"speaker":"NEIL","startTime":1040.44,"endTime":1044.94,"body":"both work"},{"speaker":"NEIL","startTime":1040.44,"endTime":1044.94,"body":"in a massive multinational."},{"speaker":"NEIL","startTime":1044.94,"endTime":1047.43,"body":"There is hierarchy, aplenty."},{"speaker":"NEIL","startTime":1049.36,"endTime":1053.78,"body":"But I agree with you,"},{"speaker":"NEIL","startTime":1049.36,"endTime":1053.78,"body":"I pay not that much heed"},{"speaker":"NEIL","startTime":1053.78,"endTime":1055.85,"body":"to whether someone's"},{"speaker":"NEIL","startTime":1053.78,"endTime":1055.85,"body":"at the bottom"},{"speaker":"NEIL","startTime":1055.85,"endTime":1057.35,"body":"or the top of the hierarchy"},{"speaker":"NEIL","startTime":1057.35,"endTime":1061.98,"body":"and I tend to treat them in"},{"speaker":"NEIL","startTime":1057.35,"endTime":1061.98,"body":"the same way as a human being."},{"speaker":"NEIL","startTime":1062.73,"endTime":1068.44,"body":"And I believe that people"},{"speaker":"NEIL","startTime":1062.73,"endTime":1068.44,"body":"that you pass on your way up"},{"speaker":"NEIL","startTime":1068.44,"endTime":1070.6,"body":"are also going to be there"},{"speaker":"NEIL","startTime":1068.44,"endTime":1070.6,"body":"when you're on your way down."},{"speaker":"NEIL","startTime":1070.6,"endTime":1073.19,"body":"So you had better"},{"speaker":"NEIL","startTime":1070.6,"endTime":1073.19,"body":"be nice to them"},{"speaker":"NEIL","startTime":1073.76,"endTime":1076.05,"body":"so you have to stay up"},{"speaker":"NEIL","startTime":1073.76,"endTime":1076.05,"body":"all the time."},{"speaker":"NEIL","startTime":1078.86,"endTime":1083.36,"body":"When you're enabling people"},{"speaker":"NEIL","startTime":1078.86,"endTime":1083.36,"body":"in this way"},{"speaker":"NEIL","startTime":1083.36,"endTime":1088.02,"body":"by asking them what they like"},{"speaker":"NEIL","startTime":1083.36,"endTime":1088.02,"body":"and what they're good at,"},{"speaker":"NEIL","startTime":1088.61,"endTime":1092.82,"body":"does that enable them"},{"speaker":"NEIL","startTime":1088.61,"endTime":1092.82,"body":"to participate"},{"speaker":"NEIL","startTime":1092.82,"endTime":1096.56,"body":"in these productions"},{"speaker":"NEIL","startTime":1092.82,"endTime":1096.56,"body":"of conferences,"},{"speaker":"NEIL","startTime":1096.56,"endTime":1098.49,"body":"websites, blogs, et cetera."},{"speaker":"NEIL","startTime":1100.19,"endTime":1104.21,"body":"Is the aim to keep them"},{"speaker":"NEIL","startTime":1100.19,"endTime":1104.21,"body":"on the books of your 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neurodiversity"},{"speaker":"GREGORY","startTime":1156.28,"endTime":1159.72,"body":"for most of my life"},{"speaker":"GREGORY","startTime":1159.72,"endTime":1162.25,"body":"that's what I saw,"},{"speaker":"GREGORY","startTime":1159.72,"endTime":1162.25,"body":"quite depressing,"},{"speaker":"GREGORY","startTime":1162.25,"endTime":1163.85,"body":"I suffered from depression."},{"speaker":"GREGORY","startTime":1165.41,"endTime":1167.95,"body":"What I realised from that"},{"speaker":"GREGORY","startTime":1165.41,"endTime":1167.95,"body":"and Drop The Mask"},{"speaker":"GREGORY","startTime":1167.95,"endTime":1172.71,"body":"is what we have to invest in"},{"speaker":"GREGORY","startTime":1167.95,"endTime":1172.71,"body":"is the people, first."},{"speaker":"GREGORY","startTime":1172.71,"endTime":1174.44,"body":"And to get to know somebody,"},{"speaker":"GREGORY","startTime":1175.84,"endTime":1179.03,"body":"the best way is 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you."},{"speaker":"GREGORY","startTime":1194.9,"endTime":1199.86,"body":"So we give that to them,"},{"speaker":"GREGORY","startTime":1194.9,"endTime":1199.86,"body":"we had one intern on a project"},{"speaker":"GREGORY","startTime":1199.86,"endTime":1201.69,"body":"who could only work"},{"speaker":"GREGORY","startTime":1199.86,"endTime":1201.69,"body":"one day a week,"},{"speaker":"GREGORY","startTime":1201.69,"endTime":1203.64,"body":"that's his capability"},{"speaker":"GREGORY","startTime":1201.69,"endTime":1203.64,"body":"and we hired him."},{"speaker":"GREGORY","startTime":1204.47,"endTime":1206.07,"body":"For the first week he sat here"},{"speaker":"GREGORY","startTime":1206.97,"endTime":1210.53,"body":"and he doesn't speak"},{"speaker":"GREGORY","startTime":1206.97,"endTime":1210.53,"body":"many words at all."},{"speaker":"GREGORY","startTime":1210.53,"endTime":1212.63,"body":"Very reserved young man."},{"speaker":"GREGORY","startTime":1212.63,"endTime":1214.19,"body":"And when he sat down"},{"speaker":"GREGORY","startTime":1212.63,"endTime":1214.19,"body":"he just wrote"},{"speaker":"GREGORY","startTime":1214.19,"endTime":1218.02,"body":"'Unity' on a bit of paper"},{"speaker":"GREGORY","startTime":1214.19,"endTime":1218.02,"body":"so we upload on a double screen,"},{"speaker":"GREGORY","startTime":1218.02,"endTime":1221.32,"body":"we're Unity and I"},{"speaker":"GREGORY","startTime":1218.02,"endTime":1221.32,"body":"had to chat really gently"},{"speaker":"GREGORY","startTime":1221.32,"endTime":1224.45,"body":"and gave him space and said"},{"speaker":"GREGORY","startTime":1221.32,"endTime":1224.45,"body":"what would you like to do."},{"speaker":"GREGORY","startTime":1224.45,"endTime":1227.19,"body":"So he wrote down and said"},{"speaker":"GREGORY","startTime":1224.45,"endTime":1227.19,"body":"I would like to do a snake game."},{"speaker":"GREGORY","startTime":1227.19,"endTime":1228.79,"body":"So at the end of that first day,"},{"speaker":"GREGORY","startTime":1230.2,"endTime":1234.52,"body":"we just heard the keyboard going"},{"speaker":"GREGORY","startTime":1230.2,"endTime":1234.52,"body":"faster than we had ever heard,"},{"speaker":"GREGORY","startTime":1234.52,"endTime":1238.12,"body":"we're surprised his fingers"},{"speaker":"GREGORY","startTime":1234.52,"endTime":1238.12,"body":"didn't have fiction burns."},{"speaker":"GREGORY","startTime":1238.12,"endTime":1240.7,"body":"At the end of the day"},{"speaker":"GREGORY","startTime":1238.12,"endTime":1240.7,"body":"he had designed a whole game."},{"speaker":"GREGORY","startTime":1240.7,"endTime":1242.39,"body":"The second week I came in"},{"speaker":"GREGORY","startTime":1240.7,"endTime":1242.39,"body":"and I said,"},{"speaker":"GREGORY","startTime":1242.39,"endTime":1244.55,"body":"would you like"},{"speaker":"GREGORY","startTime":1242.39,"endTime":1244.55,"body":"to develop it further?"},{"speaker":"GREGORY","startTime":1244.55,"endTime":1247.4,"body":"That second week"},{"speaker":"GREGORY","startTime":1244.55,"endTime":1247.4,"body":"he had developed it with walls"},{"speaker":"GREGORY","startTime":1247.98,"endTime":1251.8,"body":"and a cash shop"},{"speaker":"GREGORY","startTime":1247.98,"endTime":1251.8,"body":"for getting extra lives."},{"speaker":"GREGORY","startTime":1252.55,"endTime":1253.94,"body":"And then the third week"},{"speaker":"GREGORY","startTime":1252.55,"endTime":1253.94,"body":"I said,"},{"speaker":"GREGORY","startTime":1253.94,"endTime":1256.94,"body":"would you like to try something"},{"speaker":"GREGORY","startTime":1253.94,"endTime":1256.94,"body":"else that you're interested?"},{"speaker":"GREGORY","startTime":1257.75,"endTime":1262.5,"body":"He spoke and said, I would like"},{"speaker":"GREGORY","startTime":1257.75,"endTime":1262.5,"body":"to do one more, Greg. So, great."},{"speaker":"GREGORY","startTime":1263.13,"endTime":1264.79,"body":"So then at the end of the day"},{"speaker":"GREGORY","startTime":1263.13,"endTime":1264.79,"body":"with about an hour"},{"speaker":"GREGORY","startTime":1264.79,"endTime":1266.72,"body":"to go somebody said to me"},{"speaker":"GREGORY","startTime":1267.43,"endTime":1270.79,"body":"I think that young man, Greg,"},{"speaker":"GREGORY","startTime":1267.43,"endTime":1270.79,"body":"has videoed"},{"speaker":"GREGORY","startTime":1272.47,"endTime":1276.11,"body":"the snake game on Unity,"},{"speaker":"GREGORY","startTime":1272.47,"endTime":1276.11,"body":"he is watching it back over."},{"speaker":"GREGORY","startTime":1276.8,"endTime":1279.48,"body":"So I went over and said great"},{"speaker":"GREGORY","startTime":1276.8,"endTime":1279.48,"body":"what have you on done this time?"},{"speaker":"GREGORY","startTime":1279.48,"endTime":1283.08,"body":"And he went, I just typed in AI"},{"speaker":"GREGORY","startTime":1283.08,"endTime":1286.67,"body":"so it could learn for itself"},{"speaker":"GREGORY","startTime":1283.08,"endTime":1286.67,"body":"where food is and how it travels"},{"speaker":"GREGORY","startTime":1286.67,"endTime":1291.41,"body":"and the other people were like,"},{"speaker":"GREGORY","startTime":1286.67,"endTime":1291.41,"body":"wow, what did we create?"},{"speaker":"GREGORY","startTime":1291.41,"endTime":1295.29,"body":"That openness for somebody"},{"speaker":"GREGORY","startTime":1291.41,"endTime":1295.29,"body":"to show what they do,"},{"speaker":"GREGORY","startTime":1295.29,"endTime":1296.53,"body":"perhaps, in their own time"},{"speaker":"GREGORY","startTime":1296.53,"endTime":1298.44,"body":"and to be valued"},{"speaker":"GREGORY","startTime":1296.53,"endTime":1298.44,"body":"as being good enough."},{"speaker":"GREGORY","startTime":1299.01,"endTime":1301.39,"body":"He's gone on to work,"},{"speaker":"GREGORY","startTime":1299.01,"endTime":1301.39,"body":"we probably have"},{"speaker":"GREGORY","startTime":1301.39,"endTime":1308.27,"body":"25 short work experiences"},{"speaker":"GREGORY","startTime":1301.39,"endTime":1308.27,"body":"from City Council,"},{"speaker":"GREGORY","startTime":1309.82,"endTime":1313.97,"body":"from links from NHS and people"},{"speaker":"GREGORY","startTime":1309.82,"endTime":1313.97,"body":"supporting people in addiction,"},{"speaker":"GREGORY","startTime":1313.97,"endTime":1316.11,"body":"people supporting people"},{"speaker":"GREGORY","startTime":1313.97,"endTime":1316.11,"body":"with mental health."},{"speaker":"GREGORY","startTime":1316.11,"endTime":1318.36,"body":"They come through to us"},{"speaker":"GREGORY","startTime":1316.11,"endTime":1318.36,"body":"not necessarily stay,"},{"speaker":"GREGORY","startTime":1318.87,"endTime":1320.11,"body":"sometimes or most of the time"},{"speaker":"GREGORY","startTime":1320.11,"endTime":1322.14,"body":"it has been"},{"speaker":"GREGORY","startTime":1320.11,"endTime":1322.14,"body":"their first work experience"},{"speaker":"GREGORY","startTime":1322.14,"endTime":1325.76,"body":"and I'm talking ages of 17"},{"speaker":"GREGORY","startTime":1322.14,"endTime":1325.76,"body":"through to 67."},{"speaker":"GREGORY","startTime":1326.73,"endTime":1329.37,"body":"They've gone on to work"},{"speaker":"GREGORY","startTime":1326.73,"endTime":1329.37,"body":"or to other education"},{"speaker":"GREGORY","startTime":1330.33,"endTime":1331.98,"body":"and I think"},{"speaker":"GREGORY","startTime":1330.33,"endTime":1331.98,"body":"it's just a confidence"},{"speaker":"GREGORY","startTime":1331.98,"endTime":1334.54,"body":"given it"},{"speaker":"GREGORY","startTime":1331.98,"endTime":1334.54,"body":"in the type of environment it is"},{"speaker":"GREGORY","startTime":1334.54,"endTime":1337.35,"body":"and that space for them to have"},{"speaker":"GREGORY","startTime":1334.54,"endTime":1337.35,"body":"that confidence"},{"speaker":"GREGORY","startTime":1337.35,"endTime":1338.65,"body":"that no one's laughing"},{"speaker":"GREGORY","startTime":1338.65,"endTime":1341.15,"body":"or saying,"},{"speaker":"GREGORY","startTime":1338.65,"endTime":1341.15,"body":"I'm better or worse than you."},{"speaker":"GREGORY","startTime":1341.15,"endTime":1343.6,"body":"That's what we've seen,"},{"speaker":"GREGORY","startTime":1341.15,"endTime":1343.6,"body":"so many times."},{"speaker":"NEIL","startTime":1346.68,"endTime":1348.64,"body":"I think that's fantastic,"},{"speaker":"NEIL","startTime":1348.64,"endTime":1353.54,"body":"being able to open up"},{"speaker":"NEIL","startTime":1348.64,"endTime":1353.54,"body":"someone's capabilities"},{"speaker":"NEIL","startTime":1353.54,"endTime":1359.8,"body":"and their confidence"},{"speaker":"NEIL","startTime":1353.54,"endTime":1359.8,"body":"and finding what lights them up."},{"speaker":"NEIL","startTime":1360.89,"endTime":1364.01,"body":"Because we all have something"},{"speaker":"NEIL","startTime":1360.89,"endTime":1364.01,"body":"that lights us up"},{"speaker":"NEIL","startTime":1364.01,"endTime":1366.39,"body":"in terms of our interests"},{"speaker":"NEIL","startTime":1364.01,"endTime":1366.39,"body":"and our engagement."},{"speaker":"NEIL","startTime":1366.39,"endTime":1369.84,"body":"It brings us out of our shell."},{"speaker":"NEIL","startTime":1373.31,"endTime":1377.03,"body":"Each person's particular thing"},{"speaker":"NEIL","startTime":1373.31,"endTime":1377.03,"body":"is going to be different."},{"speaker":"NEIL","startTime":1377.03,"endTime":1380.59,"body":"But by focusing on interest"},{"speaker":"NEIL","startTime":1377.03,"endTime":1380.59,"body":"and passion"},{"speaker":"NEIL","startTime":1381.51,"endTime":1388.31,"body":"you're able to coax out"},{"speaker":"NEIL","startTime":1381.51,"endTime":1388.31,"body":"and coach people in a way"},{"speaker":"NEIL","startTime":1388.31,"endTime":1392.12,"body":"that I think more"},{"speaker":"NEIL","startTime":1388.31,"endTime":1392.12,"body":"traditional methods"},{"speaker":"NEIL","startTime":1392.12,"endTime":1395.52,"body":"would probably fail"},{"speaker":"NEIL","startTime":1392.12,"endTime":1395.52,"body":"and most of these people,"},{"speaker":"NEIL","startTime":1396.89,"endTime":1403.02,"body":"the systems fail"},{"speaker":"NEIL","startTime":1396.89,"endTime":1403.02,"body":"neuroatypical people frequently,"},{"speaker":"NEIL","startTime":1403.02,"endTime":1406.06,"body":"because the schooling system"},{"speaker":"NEIL","startTime":1403.02,"endTime":1406.06,"body":"fails us,"},{"speaker":"NEIL","startTime":1407.35,"endTime":1409.38,"body":"because you're expected"},{"speaker":"NEIL","startTime":1407.35,"endTime":1409.38,"body":"to behave in a certain way."},{"speaker":"NEIL","startTime":1409.38,"endTime":1410.8,"body":"You said that you felt thick."},{"speaker":"NEIL","startTime":1410.8,"endTime":1416.69,"body":"I certainly didn't understand"},{"speaker":"NEIL","startTime":1410.8,"endTime":1416.69,"body":"prior to diagnosis"},{"speaker":"NEIL","startTime":1416.69,"endTime":1419.88,"body":"why as someone that was supposed"},{"speaker":"NEIL","startTime":1416.69,"endTime":1419.88,"body":"to be intelligent"},{"speaker":"NEIL","startTime":1419.88,"endTime":1422.11,"body":"I couldn't do things"},{"speaker":"NEIL","startTime":1419.88,"endTime":1422.11,"body":"that my peers could do."},{"speaker":"NEIL","startTime":1422.11,"endTime":1424.38,"body":"Which impacted"},{"speaker":"NEIL","startTime":1422.11,"endTime":1424.38,"body":"my own mental health."},{"speaker":"NEIL","startTime":1426.26,"endTime":1429.51,"body":"By focusing on the passion and"},{"speaker":"NEIL","startTime":1426.26,"endTime":1429.51,"body":"the things that we are good at,"},{"speaker":"NEIL","startTime":1430.98,"endTime":1434.55,"body":"you're starting to help"},{"speaker":"NEIL","startTime":1430.98,"endTime":1434.55,"body":"people realise"},{"speaker":"NEIL","startTime":1434.55,"endTime":1436.7,"body":"potential that has been"},{"speaker":"NEIL","startTime":1434.55,"endTime":1436.7,"body":"untapped for years."},{"speaker":"NEIL","startTime":1437.32,"endTime":1438.92,"body":"So credit to you for that."},{"speaker":"NEIL","startTime":1440.03,"endTime":1442.379,"body":"Antonio, I know that you have"},{"speaker":"NEIL","startTime":1440.03,"endTime":1442.379,"body":"another question?"},{"speaker":"ANTONIO","startTime":1444.42,"endTime":1446.14,"body":"How do you,"},{"speaker":"ANTONIO","startTime":1446.14,"endTime":1448.37,"body":"you were talking about"},{"speaker":"ANTONIO","startTime":1446.14,"endTime":1448.37,"body":"one of your colleagues"},{"speaker":"ANTONIO","startTime":1448.37,"endTime":1449.79,"body":"that was developing a game."},{"speaker":"ANTONIO","startTime":1449.79,"endTime":1455.05,"body":"How do people reach you,"},{"speaker":"ANTONIO","startTime":1449.79,"endTime":1455.05,"body":"how do you reach them?"},{"speaker":"ANTONIO","startTime":1455.05,"endTime":1456.65,"body":"How does that work?"},{"speaker":"GREGORY","startTime":1457.74,"endTime":1459.66,"body":"It was really hard"},{"speaker":"GREGORY","startTime":1457.74,"endTime":1459.66,"body":"to start with,"},{"speaker":"GREGORY","startTime":1459.66,"endTime":1462.15,"body":"because my networking"},{"speaker":"GREGORY","startTime":1459.66,"endTime":1462.15,"body":"was zero people."},{"speaker":"GREGORY","startTime":1462.79,"endTime":1467.65,"body":"We did the remote conferencing"},{"speaker":"GREGORY","startTime":1462.79,"endTime":1467.65,"body":"for a NHS"},{"speaker":"GREGORY","startTime":1467.65,"endTime":1473.95,"body":"Trust in the south which I"},{"speaker":"GREGORY","startTime":1467.65,"endTime":1473.95,"body":"thought was absolutely fabulous"},{"speaker":"GREGORY","startTime":1473.95,"endTime":1476.27,"body":"and they have"},{"speaker":"GREGORY","startTime":1473.95,"endTime":1476.27,"body":"community partnership,"},{"speaker":"GREGORY","startTime":1476.27,"endTime":1478.91,"body":"so there's a loads,"},{"speaker":"GREGORY","startTime":1476.27,"endTime":1478.91,"body":"a couple of hundred people"},{"speaker":"GREGORY","startTime":1478.91,"endTime":1481.22,"body":"on the trust"},{"speaker":"GREGORY","startTime":1478.91,"endTime":1481.22,"body":"as community partners."},{"speaker":"GREGORY","startTime":1481.22,"endTime":1482.97,"body":"So that's groups, organisations,"},{"speaker":"GREGORY","startTime":1482.97,"endTime":1486.44,"body":"CIC, small charities,"},{"speaker":"GREGORY","startTime":1482.97,"endTime":1486.44,"body":"all community-focused."},{"speaker":"GREGORY","startTime":1488.0,"endTime":1490.58,"body":"The first few bits of work"},{"speaker":"GREGORY","startTime":1488.0,"endTime":1490.58,"body":"we did"},{"speaker":"GREGORY","startTime":1490.58,"endTime":1492.89,"body":"and tried to structure"},{"speaker":"GREGORY","startTime":1490.58,"endTime":1492.89,"body":"around IT,"},{"speaker":"GREGORY","startTime":1492.89,"endTime":1496.01,"body":"IT support, hardware"},{"speaker":"GREGORY","startTime":1492.89,"endTime":1496.01,"body":"and software, remote support"},{"speaker":"GREGORY","startTime":1496.73,"endTime":1499.28,"body":"and you probably had"},{"speaker":"GREGORY","startTime":1496.73,"endTime":1499.28,"body":"from my head,"},{"speaker":"GREGORY","startTime":1499.28,"endTime":1501.01,"body":"somebody said, Greg,"},{"speaker":"GREGORY","startTime":1499.28,"endTime":1501.01,"body":"can you empty your head"},{"speaker":"GREGORY","startTime":1501.01,"endTime":1504.42,"body":"from the last 30 years"},{"speaker":"GREGORY","startTime":1501.01,"endTime":1504.42,"body":"and I did."},{"speaker":"GREGORY","startTime":1504.42,"endTime":1505.71,"body":"And they said, is that empty?"},{"speaker":"GREGORY","startTime":1505.71,"endTime":1508.98,"body":"And I went, I don't need it"},{"speaker":"GREGORY","startTime":1505.71,"endTime":1508.98,"body":"for everybody to understand"},{"speaker":"GREGORY","startTime":1508.98,"endTime":1512.17,"body":"and put it on loads of sheets"},{"speaker":"GREGORY","startTime":1508.98,"endTime":1512.17,"body":"of paper and whiteboards"},{"speaker":"GREGORY","startTime":1512.17,"endTime":1514.58,"body":"and I said it's about 1% empty"},{"speaker":"GREGORY","startTime":1514.58,"endTime":1517.38,"body":"but we can take it again"},{"speaker":"GREGORY","startTime":1514.58,"endTime":1517.38,"body":"in a while."},{"speaker":"GREGORY","startTime":1517.9,"endTime":1520.65,"body":"I seriously have all this stuff"},{"speaker":"GREGORY","startTime":1517.9,"endTime":1520.65,"body":"that I want to get out."},{"speaker":"GREGORY","startTime":1522.13,"endTime":1525.99,"body":"We got to know of not ego-driven"},{"speaker":"GREGORY","startTime":1522.13,"endTime":1525.99,"body":"or nothing about the money,"},{"speaker":"GREGORY","startTime":1525.99,"endTime":1528.55,"body":"it was how we do things,"},{"speaker":"GREGORY","startTime":1528.55,"endTime":1530.849,"body":"we do it for the right reasons"},{"speaker":"GREGORY","startTime":1528.55,"endTime":1530.849,"body":"for the person."},{"speaker":"GREGORY","startTime":1532.07,"endTime":1534.58,"body":"As we got the products"},{"speaker":"GREGORY","startTime":1532.07,"endTime":1534.58,"body":"and people,"},{"speaker":"GREGORY","startTime":1534.58,"endTime":1537.47,"body":"they had gone to larger"},{"speaker":"GREGORY","startTime":1534.58,"endTime":1537.47,"body":"profit-driven"},{"speaker":"GREGORY","startTime":1537.47,"endTime":1539.18,"body":"IT and media companies"},{"speaker":"GREGORY","startTime":1539.18,"endTime":1541.22,"body":"and they get"},{"speaker":"GREGORY","startTime":1539.18,"endTime":1541.22,"body":"a really bad service."},{"speaker":"GREGORY","startTime":1541.22,"endTime":1543.25,"body":"And there are fire walls"},{"speaker":"GREGORY","startTime":1541.22,"endTime":1543.25,"body":"that don't work,"},{"speaker":"GREGORY","startTime":1543.25,"endTime":1546.57,"body":"there are services, we look."},{"speaker":"GREGORY","startTime":1543.25,"endTime":1546.57,"body":"I feel embarrassed because"},{"speaker":"GREGORY","startTime":1546.57,"endTime":1548.28,"body":"I didn't know"},{"speaker":"GREGORY","startTime":1546.57,"endTime":1548.28,"body":"the sector was like that that"},{"speaker":"GREGORY","startTime":1548.28,"endTime":1550.39,"body":"or maybe business"},{"speaker":"GREGORY","startTime":1548.28,"endTime":1550.39,"body":"a bit on its own."},{"speaker":"GREGORY","startTime":1551.02,"endTime":1553.319,"body":"That's stuff I've never"},{"speaker":"GREGORY","startTime":1551.02,"endTime":1553.319,"body":"been around for years."},{"speaker":"GREGORY","startTime":1553.83,"endTime":1556.66,"body":"When we've got it working"},{"speaker":"GREGORY","startTime":1553.83,"endTime":1556.66,"body":"and other organisations,"},{"speaker":"GREGORY","startTime":1556.66,"endTime":1560.51,"body":"people are saying how is"},{"speaker":"GREGORY","startTime":1556.66,"endTime":1560.51,"body":"the server these days? Drop"},{"speaker":"GREGORY","startTime":1560.51,"endTime":1563.99,"body":"The Mask is away from,"},{"speaker":"GREGORY","startTime":1560.51,"endTime":1563.99,"body":"we're on a 365 platform,"},{"speaker":"GREGORY","startTime":1564.88,"endTime":1567.79,"body":"we're Cloud"},{"speaker":"GREGORY","startTime":1564.88,"endTime":1567.79,"body":"based with protection."},{"speaker":"GREGORY","startTime":1571.99,"endTime":1574.55,"body":"The last three years"},{"speaker":"GREGORY","startTime":1571.99,"endTime":1574.55,"body":"I've been developing products"},{"speaker":"GREGORY","startTime":1574.55,"endTime":1576.67,"body":"that we can properly sell"},{"speaker":"GREGORY","startTime":1576.67,"endTime":1578.96,"body":"for the right reasons"},{"speaker":"GREGORY","startTime":1576.67,"endTime":1578.96,"body":"in this sector"},{"speaker":"GREGORY","startTime":1578.96,"endTime":1582.32,"body":"to support the people that"},{"speaker":"GREGORY","startTime":1578.96,"endTime":1582.32,"body":"are needed at the right cost."},{"speaker":"GREGORY","startTime":1582.83,"endTime":1584.75,"body":"And it's only the last two,"},{"speaker":"GREGORY","startTime":1582.83,"endTime":1584.75,"body":"three months"},{"speaker":"GREGORY","startTime":1584.75,"endTime":1588.87,"body":"I've got to a place where"},{"speaker":"GREGORY","startTime":1584.75,"endTime":1588.87,"body":"I've borrowed from the bank"},{"speaker":"GREGORY","startTime":1588.87,"endTime":1591.919,"body":"for the first time in my life"},{"speaker":"GREGORY","startTime":1588.87,"endTime":1591.919,"body":"knowing that I could to invest,"},{"speaker":"GREGORY","startTime":1592.95,"endTime":1595.81,"body":"my own money,"},{"speaker":"GREGORY","startTime":1592.95,"endTime":1595.81,"body":"and my partner's done the same."},{"speaker":"GREGORY","startTime":1595.81,"endTime":1600.08,"body":"She left a job 20, 30 years of"},{"speaker":"GREGORY","startTime":1595.81,"endTime":1600.08,"body":"training two or three companies"},{"speaker":"GREGORY","startTime":1600.08,"endTime":1603.0,"body":"and said I need to come to Drop"},{"speaker":"GREGORY","startTime":1600.08,"endTime":1603.0,"body":"The Mask and train."},{"speaker":"GREGORY","startTime":1603.0,"endTime":1606.75,"body":"I need to be a director."},{"speaker":"GREGORY","startTime":1603.0,"endTime":1606.75,"body":"And she has invested money"},{"speaker":"GREGORY","startTime":1607.3,"endTime":1610.18,"body":"because what we want to do"},{"speaker":"GREGORY","startTime":1607.3,"endTime":1610.18,"body":"and where we're happy now"},{"speaker":"GREGORY","startTime":1610.18,"endTime":1613.18,"body":"and it follows on from the"},{"speaker":"GREGORY","startTime":1610.18,"endTime":1613.18,"body":"question of technical knowledge"},{"speaker":"GREGORY","startTime":1613.18,"endTime":1615.5,"body":"and making sure it's up-to-date"},{"speaker":"GREGORY","startTime":1613.18,"endTime":1615.5,"body":"is getting it"},{"speaker":"GREGORY","startTime":1615.5,"endTime":1617.69,"body":"right for the people"},{"speaker":"GREGORY","startTime":1615.5,"endTime":1617.69,"body":"we want to support."},{"speaker":"GREGORY","startTime":1618.32,"endTime":1622.23,"body":"So we don't care if it's"},{"speaker":"GREGORY","startTime":1618.32,"endTime":1622.23,"body":"what size company, whatever."},{"speaker":"GREGORY","startTime":1622.23,"endTime":1626.68,"body":"Our ethos is we work with people"},{"speaker":"GREGORY","startTime":1622.23,"endTime":1626.68,"body":"that are not going to be bad"},{"speaker":"GREGORY","startTime":1626.68,"endTime":1633.88,"body":"for our clients,"},{"speaker":"GREGORY","startTime":1626.68,"endTime":1633.88,"body":"us as an organisation,"},{"speaker":"GREGORY","startTime":1633.88,"endTime":1636.9,"body":"that our staff will not"},{"speaker":"GREGORY","startTime":1633.88,"endTime":1636.9,"body":"be affected by people shouting"},{"speaker":"GREGORY","startTime":1636.9,"endTime":1638.59,"body":"and screaming from companies."},{"speaker":"GREGORY","startTime":1638.59,"endTime":1643.5,"body":"So we've learnt to choose wisely"},{"speaker":"GREGORY","startTime":1638.59,"endTime":1643.5,"body":"because, otherwise, we have had"},{"speaker":"GREGORY","startTime":1643.5,"endTime":1645.8,"body":"a couple and our mental health"},{"speaker":"GREGORY","startTime":1643.5,"endTime":1645.8,"body":"goes really poor."},{"speaker":"GREGORY","startTime":1645.8,"endTime":1647.01,"body":"So it's word of mouth"},{"speaker":"GREGORY","startTime":1647.01,"endTime":1650.3,"body":"I think, Antonio,"},{"speaker":"GREGORY","startTime":1647.01,"endTime":1650.3,"body":"us trying to do the right thing."},{"speaker":"GREGORY","startTime":1650.3,"endTime":1655.38,"body":"People say can you be perfect"},{"speaker":"GREGORY","startTime":1650.3,"endTime":1655.38,"body":"in what you do?"},{"speaker":"GREGORY","startTime":1655.38,"endTime":1658.22,"body":"And we think our limit"},{"speaker":"GREGORY","startTime":1655.38,"endTime":1658.22,"body":"in what we do"},{"speaker":"GREGORY","startTime":1658.22,"endTime":1662.2,"body":"is about 80% perfect"},{"speaker":"GREGORY","startTime":1658.22,"endTime":1662.2,"body":"and we laugh."},{"speaker":"GREGORY","startTime":1662.2,"endTime":1665.36,"body":"But it is."},{"speaker":"GREGORY","startTime":1662.2,"endTime":1665.36,"body":"We usually surpass that"},{"speaker":"GREGORY","startTime":1665.36,"endTime":1667.85,"body":"but we concentrate"},{"speaker":"GREGORY","startTime":1665.36,"endTime":1667.85,"body":"on being 80% perfect"},{"speaker":"GREGORY","startTime":1667.85,"endTime":1671.18,"body":"and it just takes the pressure"},{"speaker":"GREGORY","startTime":1667.85,"endTime":1671.18,"body":"off everyone not to be perfect."},{"speaker":"GREGORY","startTime":1671.18,"endTime":1673.19,"body":"And I think it's just word"},{"speaker":"GREGORY","startTime":1671.18,"endTime":1673.19,"body":"of mouth"},{"speaker":"GREGORY","startTime":1673.19,"endTime":1675.33,"body":"and the products"},{"speaker":"GREGORY","startTime":1673.19,"endTime":1675.33,"body":"we're doing in sector"},{"speaker":"GREGORY","startTime":1676.24,"endTime":1678.01,"body":"and it's massive to get right"},{"speaker":"GREGORY","startTime":1678.01,"endTime":1680.81,"body":"and people being oversold"},{"speaker":"GREGORY","startTime":1678.01,"endTime":1680.81,"body":"and undersupported."},{"speaker":"GREGORY","startTime":1682.05,"endTime":1685.06,"body":"I think it's just because we're"},{"speaker":"GREGORY","startTime":1682.05,"endTime":1685.06,"body":"doing the right thing for people"},{"speaker":"GREGORY","startTime":1685.06,"endTime":1687.21,"body":"and a different way"},{"speaker":"GREGORY","startTime":1685.06,"endTime":1687.21,"body":"of working in business."},{"speaker":"NEIL","startTime":1689.19,"endTime":1692.98,"body":"I think one of the most"},{"speaker":"NEIL","startTime":1689.19,"endTime":1692.98,"body":"important concepts I learnt"},{"speaker":"NEIL","startTime":1692.98,"endTime":1697.97,"body":"when I was doing my masters"},{"speaker":"NEIL","startTime":1692.98,"endTime":1697.97,"body":"in the end"},{"speaker":"NEIL","startTime":1697.97,"endTime":1701.61,"body":"was satisfying the idea"},{"speaker":"NEIL","startTime":1701.61,"endTime":1703.5,"body":"that actually you don't have"},{"speaker":"NEIL","startTime":1701.61,"endTime":1703.5,"body":"to be perfect,"},{"speaker":"NEIL","startTime":1703.5,"endTime":1709.29,"body":"that you do just enough to"},{"speaker":"NEIL","startTime":1703.5,"endTime":1709.29,"body":"produce a satisfactory result."},{"speaker":"NEIL","startTime":1709.95,"endTime":1713.96,"body":"And if you don't constantly"},{"speaker":"NEIL","startTime":1709.95,"endTime":1713.96,"body":"strive for perfection,"},{"speaker":"NEIL","startTime":1713.96,"endTime":1717.89,"body":"you don't put yourself"},{"speaker":"NEIL","startTime":1713.96,"endTime":1717.89,"body":"under that stress"},{"speaker":"NEIL","startTime":1718.54,"endTime":1720.96,"body":"that is actually more likely"},{"speaker":"NEIL","startTime":1718.54,"endTime":1720.96,"body":"to trip you up."},{"speaker":"NEIL","startTime":1721.91,"endTime":1724.85,"body":"I know so many people"},{"speaker":"NEIL","startTime":1724.85,"endTime":1728.6,"body":"that are perfectionists"},{"speaker":"NEIL","startTime":1724.85,"endTime":1728.6,"body":"struggling and failing"},{"speaker":"NEIL","startTime":1728.6,"endTime":1730.67,"body":"because they're striving"},{"speaker":"NEIL","startTime":1728.6,"endTime":1730.67,"body":"for perfection"},{"speaker":"NEIL","startTime":1730.67,"endTime":1735.84,"body":"and, actually,"},{"speaker":"NEIL","startTime":1730.67,"endTime":1735.84,"body":"what is need is less"},{"speaker":"NEIL","startTime":1736.35,"endTime":1738.75,"body":"and there are times"},{"speaker":"NEIL","startTime":1736.35,"endTime":1738.75,"body":"when you want to put in efforts"},{"speaker":"NEIL","startTime":1738.75,"endTime":1741.63,"body":"and do something that has all"},{"speaker":"NEIL","startTime":1738.75,"endTime":1741.63,"body":"the bells and whistles"},{"speaker":"NEIL","startTime":1741.63,"endTime":1744.82,"body":"but it's not all the time."},{"speaker":"NEIL","startTime":1741.63,"endTime":1744.82,"body":"Again it's choosing them"},{"speaker":"NEIL","startTime":1744.82,"endTime":1748.82,"body":"and I like the fact that"},{"speaker":"NEIL","startTime":1744.82,"endTime":1748.82,"body":"you're choosing your clients"},{"speaker":"NEIL","startTime":1748.82,"endTime":1753.79,"body":"based upon how they then"},{"speaker":"NEIL","startTime":1748.82,"endTime":1753.79,"body":"impact the community"},{"speaker":"NEIL","startTime":1753.79,"endTime":1756.29,"body":"that you've employed,"},{"speaker":"NEIL","startTime":1753.79,"endTime":1756.29,"body":"I think that's really smart."},{"speaker":"GREGORY","startTime":1758.19,"endTime":1762.02,"body":"Yes, can I just speak"},{"speaker":"GREGORY","startTime":1758.19,"endTime":1762.02,"body":"about another client"},{"speaker":"GREGORY","startTime":1762.02,"endTime":1764.43,"body":"that we had or clients we have?"},{"speaker":"GREGORY","startTime":1762.02,"endTime":1764.43,"body":"If that's okay?"},{"speaker":"NEIL","startTime":1764.43,"endTime":1765.79,"body":"Of course."},{"speaker":"GREGORY","startTime":1765.79,"endTime":1767.839,"body":"I would love to chat"},{"speaker":"GREGORY","startTime":1765.79,"endTime":1767.839,"body":"about this, so much."},{"speaker":"GREGORY","startTime":1768.84,"endTime":1772.36,"body":"The NHS, several we're not"},{"speaker":"GREGORY","startTime":1768.84,"endTime":1772.36,"body":"picking on one NHS,"},{"speaker":"GREGORY","startTime":1772.36,"endTime":1774.34,"body":"one department or Trust"},{"speaker":"GREGORY","startTime":1772.36,"endTime":1774.34,"body":"or anything,"},{"speaker":"GREGORY","startTime":1774.96,"endTime":1778.03,"body":"but what we found with our ethos"},{"speaker":"GREGORY","startTime":1774.96,"endTime":1778.03,"body":"and working with Trusts"},{"speaker":"GREGORY","startTime":1778.03,"endTime":1781.29,"body":"is that for a long time"},{"speaker":"GREGORY","startTime":1778.03,"endTime":1781.29,"body":"they are set in a way"},{"speaker":"GREGORY","startTime":1782.64,"endTime":1785.04,"body":"and their own organism"},{"speaker":"GREGORY","startTime":1785.04,"endTime":1787.5,"body":"and how they work especially"},{"speaker":"GREGORY","startTime":1785.04,"endTime":1787.5,"body":"with a lot of hierarchy,"},{"speaker":"GREGORY","startTime":1787.5,"endTime":1790.31,"body":"we're bound in and everything,"},{"speaker":"GREGORY","startTime":1787.5,"endTime":1790.31,"body":"that's to a point."},{"speaker":"GREGORY","startTime":1790.31,"endTime":1791.83,"body":"I'm not talking"},{"speaker":"GREGORY","startTime":1790.31,"endTime":1791.83,"body":"on the medical side"},{"speaker":"GREGORY","startTime":1791.83,"endTime":1794.66,"body":"I'm talking more on trusts"},{"speaker":"GREGORY","startTime":1791.83,"endTime":1794.66,"body":"from the community side"},{"speaker":"GREGORY","startTime":1794.66,"endTime":1796.26,"body":"or mental health side."},{"speaker":"GREGORY","startTime":1797.32,"endTime":1799.19,"body":"Working with those"},{"speaker":"GREGORY","startTime":1797.32,"endTime":1799.19,"body":"community partners."},{"speaker":"GREGORY","startTime":1799.19,"endTime":1801.86,"body":"What we found"},{"speaker":"GREGORY","startTime":1799.19,"endTime":1801.86,"body":"right from the start"},{"speaker":"GREGORY","startTime":1801.86,"endTime":1805.2,"body":"is that they really care"},{"speaker":"GREGORY","startTime":1801.86,"endTime":1805.2,"body":"and do a lot for community."},{"speaker":"GREGORY","startTime":1805.94,"endTime":1808.36,"body":"But they celebrate"},{"speaker":"GREGORY","startTime":1805.94,"endTime":1808.36,"body":"themselves a lot"},{"speaker":"GREGORY","startTime":1808.36,"endTime":1812.63,"body":"and not people that work"},{"speaker":"GREGORY","startTime":1808.36,"endTime":1812.63,"body":"in all grants to do for."},{"speaker":"GREGORY","startTime":1812.63,"endTime":1813.98,"body":"The worst thing we found out"},{"speaker":"GREGORY","startTime":1813.98,"endTime":1818.73,"body":"was we got a PO number"},{"speaker":"GREGORY","startTime":1813.98,"endTime":1818.73,"body":"for a large bit of work,"},{"speaker":"GREGORY","startTime":1818.73,"endTime":1820.84,"body":"which would make us secure"},{"speaker":"GREGORY","startTime":1818.73,"endTime":1820.84,"body":"for three or four months"},{"speaker":"GREGORY","startTime":1820.84,"endTime":1823.21,"body":"and gives a bit of cashflow"},{"speaker":"GREGORY","startTime":1820.84,"endTime":1823.21,"body":"for a change."},{"speaker":"GREGORY","startTime":1823.21,"endTime":1825.24,"body":"We had to wait"},{"speaker":"GREGORY","startTime":1823.21,"endTime":1825.24,"body":"13 be months for the payment"},{"speaker":"GREGORY","startTime":1825.24,"endTime":1827.33,"body":"because the PO was lost"},{"speaker":"GREGORY","startTime":1825.24,"endTime":1827.33,"body":"four times,"},{"speaker":"GREGORY","startTime":1827.33,"endTime":1830.31,"body":"this was loss, boss is away,"},{"speaker":"GREGORY","startTime":1827.33,"endTime":1830.31,"body":"someone is on holiday."},{"speaker":"GREGORY","startTime":1830.31,"endTime":1832.37,"body":"It happened three"},{"speaker":"GREGORY","startTime":1830.31,"endTime":1832.37,"body":"or four times on the trust"},{"speaker":"GREGORY","startTime":1832.37,"endTime":1836.23,"body":"and I did feel quite suicidal"},{"speaker":"GREGORY","startTime":1832.37,"endTime":1836.23,"body":"coming into work,"},{"speaker":"GREGORY","startTime":1836.23,"endTime":1838.25,"body":"driving one day,"},{"speaker":"GREGORY","startTime":1836.23,"endTime":1838.25,"body":"not that I would"},{"speaker":"GREGORY","startTime":1838.25,"endTime":1841.7,"body":"and if I've gone too far"},{"speaker":"GREGORY","startTime":1838.25,"endTime":1841.7,"body":"talking about suicide --"},{"speaker":"GREGORY","startTime":1843.69,"endTime":1847.76,"body":"For me, I have to have my true"},{"speaker":"GREGORY","startTime":1843.69,"endTime":1847.76,"body":"feelings"},{"speaker":"GREGORY","startTime":1847.76,"endTime":1850.61,"body":"said for what it is,"},{"speaker":"GREGORY","startTime":1847.76,"endTime":1850.61,"body":"and I phoned the Trust and said,"},{"speaker":"GREGORY","startTime":1850.61,"endTime":1852.7,"body":"this can't keep happening,"},{"speaker":"GREGORY","startTime":1850.61,"endTime":1852.7,"body":"why does it happen?"},{"speaker":"GREGORY","startTime":1852.7,"endTime":1854.08,"body":"And from two or three"},{"speaker":"GREGORY","startTime":1854.08,"endTime":1856.429,"body":"Trusts they said"},{"speaker":"GREGORY","startTime":1854.08,"endTime":1856.429,"body":"it's set in stone as red tape,"},{"speaker":"GREGORY","startTime":1857.19,"endTime":1859.71,"body":"POs can only be raised."},{"speaker":"GREGORY","startTime":1859.71,"endTime":1861.72,"body":"And nobody had the idea"},{"speaker":"GREGORY","startTime":1859.71,"endTime":1861.72,"body":"of what each one"},{"speaker":"GREGORY","startTime":1861.72,"endTime":1863.31,"body":"and the legal stuff"},{"speaker":"GREGORY","startTime":1861.72,"endTime":1863.31,"body":"that could be done"},{"speaker":"GREGORY","startTime":1863.31,"endTime":1866.46,"body":"so I asked for a meeting"},{"speaker":"GREGORY","startTime":1863.31,"endTime":1866.46,"body":"with a couple of the trust"},{"speaker":"GREGORY","startTime":1866.46,"endTime":1868.41,"body":"as said how can"},{"speaker":"GREGORY","startTime":1866.46,"endTime":1868.41,"body":"this be changed around?"},{"speaker":"GREGORY","startTime":1869.04,"endTime":1870.47,"body":"Let me tell you"},{"speaker":"GREGORY","startTime":1869.04,"endTime":1870.47,"body":"if nobody else has before,"},{"speaker":"GREGORY","startTime":1870.47,"endTime":1871.67,"body":"this is really affecting mine"},{"speaker":"GREGORY","startTime":1871.67,"endTime":1873.27,"body":"and"},{"speaker":"GREGORY","startTime":1871.67,"endTime":1873.27,"body":"everybody else's mental health,"},{"speaker":"GREGORY","startTime":1873.27,"endTime":1875.12,"body":"worrying about payments"},{"speaker":"GREGORY","startTime":1873.27,"endTime":1875.12,"body":"and wages."},{"speaker":"GREGORY","startTime":1876.03,"endTime":1877.66,"body":"Because I'm sure none of you,"},{"speaker":"GREGORY","startTime":1877.66,"endTime":1879.309,"body":"you all get"},{"speaker":"GREGORY","startTime":1877.66,"endTime":1879.309,"body":"your pay every month."},{"speaker":"GREGORY","startTime":1880.18,"endTime":1882.4,"body":"When we looked at it"},{"speaker":"GREGORY","startTime":1880.18,"endTime":1882.4,"body":"and they gave me the reasons"},{"speaker":"GREGORY","startTime":1882.4,"endTime":1885.81,"body":"they couldn't do it,"},{"speaker":"GREGORY","startTime":1882.4,"endTime":1885.81,"body":"with my autism,"},{"speaker":"GREGORY","startTime":1885.81,"endTime":1889.42,"body":"I can't handle a lot of words"},{"speaker":"GREGORY","startTime":1885.81,"endTime":1889.42,"body":"so when I read"},{"speaker":"GREGORY","startTime":1889.42,"endTime":1892.62,"body":"I actually structurally"},{"speaker":"GREGORY","startTime":1889.42,"endTime":1892.62,"body":"I will read two pages at a time"},{"speaker":"GREGORY","startTime":1892.62,"endTime":1894.56,"body":"and I see words"},{"speaker":"GREGORY","startTime":1892.62,"endTime":1894.56,"body":"as objects, mainly."},{"speaker":"GREGORY","startTime":1895.83,"endTime":1898.01,"body":"Someone is it the research"},{"speaker":"GREGORY","startTime":1895.83,"endTime":1898.01,"body":"and came back"},{"speaker":"GREGORY","startTime":1898.01,"endTime":1900.97,"body":"and said it will take two years"},{"speaker":"GREGORY","startTime":1898.01,"endTime":1900.97,"body":"to make it change."},{"speaker":"GREGORY","startTime":1900.97,"endTime":1904.3,"body":"I went back with the evidence,"},{"speaker":"GREGORY","startTime":1900.97,"endTime":1904.3,"body":"I've never shouted or screamed,"},{"speaker":"GREGORY","startTime":1904.3,"endTime":1905.96,"body":"I went back"},{"speaker":"GREGORY","startTime":1904.3,"endTime":1905.96,"body":"and had a nice conversation"},{"speaker":"GREGORY","startTime":1905.96,"endTime":1907.56,"body":"with them for over two hours."},{"speaker":"GREGORY","startTime":1908.44,"endTime":1910.59,"body":"And from that conversation"},{"speaker":"GREGORY","startTime":1908.44,"endTime":1910.59,"body":"with two Trusts."},{"speaker":"GREGORY","startTime":1911.45,"endTime":1914.67,"body":"There's a MOU in place now,"},{"speaker":"GREGORY","startTime":1911.45,"endTime":1914.67,"body":"Memorandum of Understanding,"},{"speaker":"GREGORY","startTime":1914.67,"endTime":1919.48,"body":"anybody within the community,"},{"speaker":"GREGORY","startTime":1914.67,"endTime":1919.48,"body":"to the trusts themselves,"},{"speaker":"GREGORY","startTime":1920.13,"endTime":1923.9,"body":"gets paid 50% before starting"},{"speaker":"GREGORY","startTime":1920.13,"endTime":1923.9,"body":"work within 15 days."},{"speaker":"GREGORY","startTime":1923.9,"endTime":1925.46,"body":"There's a scope of work"},{"speaker":"GREGORY","startTime":1923.9,"endTime":1925.46,"body":"done that"},{"speaker":"GREGORY","startTime":1925.46,"endTime":1929.22,"body":"we're introducing to other CICs"},{"speaker":"GREGORY","startTime":1925.46,"endTime":1929.22,"body":"and stuff for the trust"},{"speaker":"GREGORY","startTime":1929.22,"endTime":1931.52,"body":"to have that shoulder"},{"speaker":"GREGORY","startTime":1929.22,"endTime":1931.52,"body":"to shoulder fairness"},{"speaker":"GREGORY","startTime":1931.52,"endTime":1933.79,"body":"and us being treated"},{"speaker":"GREGORY","startTime":1931.52,"endTime":1933.79,"body":"with responsibly."},{"speaker":"GREGORY","startTime":1935.27,"endTime":1937.6,"body":"We were seeing some time"},{"speaker":"GREGORY","startTime":1935.27,"endTime":1937.6,"body":"so there's an extension"},{"speaker":"GREGORY","startTime":1937.6,"endTime":1940.42,"body":"to their staff"},{"speaker":"GREGORY","startTime":1937.6,"endTime":1940.42,"body":"with unexpected work,"},{"speaker":"GREGORY","startTime":1940.42,"endTime":1943.27,"body":"it's a bit more, that has"},{"speaker":"GREGORY","startTime":1940.42,"endTime":1943.27,"body":"a deadline we'll wait for this."},{"speaker":"GREGORY","startTime":1943.27,"endTime":1945.47,"body":"We had to put this in place"},{"speaker":"GREGORY","startTime":1943.27,"endTime":1945.47,"body":"really politely."},{"speaker":"GREGORY","startTime":1946.45,"endTime":1949.14,"body":"That surprised me but, for me"},{"speaker":"GREGORY","startTime":1946.45,"endTime":1949.14,"body":"and others,"},{"speaker":"GREGORY","startTime":1949.14,"endTime":1951.21,"body":"I have to do"},{"speaker":"GREGORY","startTime":1949.14,"endTime":1951.21,"body":"what I feel is right,"},{"speaker":"GREGORY","startTime":1951.88,"endTime":1954.69,"body":"not being a hero"},{"speaker":"GREGORY","startTime":1951.88,"endTime":1954.69,"body":"but being right for everybody,"},{"speaker":"GREGORY","startTime":1954.69,"endTime":1957.28,"body":"for us, our clients,"},{"speaker":"GREGORY","startTime":1954.69,"endTime":1957.28,"body":"who they are supporting."},{"speaker":"GREGORY","startTime":1957.28,"endTime":1960.89,"body":"And the relationships now"},{"speaker":"GREGORY","startTime":1957.28,"endTime":1960.89,"body":"are really unbelievable."},{"speaker":"GREGORY","startTime":1960.89,"endTime":1964.66,"body":"They don't feel like it's NHS"},{"speaker":"GREGORY","startTime":1960.89,"endTime":1964.66,"body":"in the community organisation,"},{"speaker":"GREGORY","startTime":1964.66,"endTime":1968.09,"body":"it feels quite friendly"},{"speaker":"GREGORY","startTime":1964.66,"endTime":1968.09,"body":"and quite a bit more level,"},{"speaker":"GREGORY","startTime":1968.09,"endTime":1969.72,"body":"and a bit more respectful."},{"speaker":"NEIL","startTime":1971.08,"endTime":1972.37,"body":"I think that's brilliant"},{"speaker":"NEIL","startTime":1972.37,"endTime":1977.86,"body":"and I think"},{"speaker":"NEIL","startTime":1972.37,"endTime":1977.86,"body":"that's massively important."},{"speaker":"NEIL","startTime":1978.48,"endTime":1980.9,"body":"It's unfortunate that Deborah"},{"speaker":"NEIL","startTime":1978.48,"endTime":1980.9,"body":"couldn't be with us today"},{"speaker":"NEIL","startTime":1980.9,"endTime":1983.48,"body":"because she is the one"},{"speaker":"NEIL","startTime":1980.9,"endTime":1983.48,"body":"that runs a small business"},{"speaker":"NEIL","startTime":1984.35,"endTime":1991.99,"body":"so she would absolutely"},{"speaker":"NEIL","startTime":1984.35,"endTime":1991.99,"body":"empathise with you."},{"speaker":"NEIL","startTime":1991.99,"endTime":1993.96,"body":"Us working"},{"speaker":"NEIL","startTime":1991.99,"endTime":1993.96,"body":"in large bureaucracies"},{"speaker":"NEIL","startTime":1993.96,"endTime":1996.77,"body":"can tell you how difficult it is"},{"speaker":"NEIL","startTime":1996.77,"endTime":2001.32,"body":"to manage the processes"},{"speaker":"NEIL","startTime":1996.77,"endTime":2001.32,"body":"and find the people"},{"speaker":"NEIL","startTime":2001.32,"endTime":2003.92,"body":"and navigate that with the best"},{"speaker":"NEIL","startTime":2001.32,"endTime":2003.92,"body":"will in the world."},{"speaker":"NEIL","startTime":2003.92,"endTime":2007.22,"body":"I don't think there's anyone"},{"speaker":"NEIL","startTime":2003.92,"endTime":2007.22,"body":"in these places"},{"speaker":"NEIL","startTime":2007.22,"endTime":2010.3,"body":"that intends not to pay"},{"speaker":"NEIL","startTime":2007.22,"endTime":2010.3,"body":"small companies."},{"speaker":"NEIL","startTime":2010.96,"endTime":2014.75,"body":"But, it's easy for staff"},{"speaker":"NEIL","startTime":2010.96,"endTime":2014.75,"body":"to fall between the gaps"},{"speaker":"NEIL","startTime":2014.75,"endTime":2019.07,"body":"and because they don't have"},{"speaker":"NEIL","startTime":2014.75,"endTime":2019.07,"body":"that human relationship view"},{"speaker":"NEIL","startTime":2019.62,"endTime":2023.37,"body":"of the impact on individuals"},{"speaker":"NEIL","startTime":2019.62,"endTime":2023.37,"body":"it continues to happen,"},{"speaker":"NEIL","startTime":2024.06,"endTime":2026.92,"body":"it's writ large across"},{"speaker":"NEIL","startTime":2024.06,"endTime":2026.92,"body":"that small business,"},{"speaker":"NEIL","startTime":2026.92,"endTime":2028.25,"body":"large organisation,"},{"speaker":"NEIL","startTime":2028.25,"endTime":2029.87,"body":"relationship over"},{"speaker":"NEIL","startTime":2028.25,"endTime":2029.87,"body":"around the world."},{"speaker":"NEIL","startTime":2029.87,"endTime":2035.58,"body":"So the fact that you have now"},{"speaker":"NEIL","startTime":2029.87,"endTime":2035.58,"body":"got a flow to help front,"},{"speaker":"NEIL","startTime":2035.58,"endTime":2037.58,"body":"means that that's the difference"},{"speaker":"NEIL","startTime":2037.58,"endTime":2039.89,"body":"between an organisation"},{"speaker":"NEIL","startTime":2037.58,"endTime":2039.89,"body":"surviving and not."},{"speaker":"NEIL","startTime":2041.81,"endTime":2044.48,"body":"That creates that long"},{"speaker":"NEIL","startTime":2041.81,"endTime":2044.48,"body":"term sustainability"},{"speaker":"NEIL","startTime":2044.48,"endTime":2047.87,"body":"for the work you're doing."},{"speaker":"NEIL","startTime":2044.48,"endTime":2047.87,"body":"Congratulations."},{"speaker":"NEIL","startTime":2048.43,"endTime":2051.79,"body":"I know that we've reached"},{"speaker":"NEIL","startTime":2048.43,"endTime":2051.79,"body":"the end of our time."},{"speaker":"NEIL","startTime":2051.79,"endTime":2053.7,"body":"I want to thank you so much"},{"speaker":"NEIL","startTime":2053.7,"endTime":2056.67,"body":"for all of the work"},{"speaker":"NEIL","startTime":2053.7,"endTime":2056.67,"body":"that you're doing."},{"speaker":"NEIL","startTime":2057.54,"endTime":2059.11,"body":"And for coming on"},{"speaker":"NEIL","startTime":2057.54,"endTime":2059.11,"body":"and being our guest today,"},{"speaker":"NEIL","startTime":2059.11,"endTime":2063.67,"body":"I look forward to us continuing"},{"speaker":"NEIL","startTime":2059.11,"endTime":2063.67,"body":"the conversation on Twitter"},{"speaker":"NEIL","startTime":2063.67,"endTime":2065.35,"body":"and I need to thank MyClearText"},{"speaker":"NEIL","startTime":2065.35,"endTime":2067.96,"body":"for keeping us captioned"},{"speaker":"NEIL","startTime":2065.35,"endTime":2067.96,"body":"and accessible"},{"speaker":"NEIL","startTime":2067.96,"endTime":2070.12,"body":"and Amazon"},{"speaker":"NEIL","startTime":2067.96,"endTime":2070.12,"body":"for keeping us on air."},{"speaker":"NEIL","startTime":2070.97,"endTime":2072.93,"body":"Thank you very much, Gregory."},{"speaker":"GREGORY","startTime":2072.93,"endTime":2074.31,"body":"Thank you both for asking me,"},{"speaker":"GREGORY","startTime":2074.31,"endTime":2076.06,"body":"I really appreciate it,"},{"speaker":"GREGORY","startTime":2074.31,"endTime":2076.06,"body":"thank you"}]}