{"version":"1.0.0","segments":[{"speaker":"AXSCHAT","startTime":8.18,"endTime":9.4,"body":"KNOWBILITY"},{"speaker":"AXSCHAT","startTime":8.18,"endTime":9.4,"body":"Friday,"},{"speaker":"AXSCHAT","startTime":9.4,"endTime":10.24,"body":"15 October 2021"},{"speaker":"NEIL","startTime":10.24,"endTime":11.48,"body":"Hello and welcome to Axschat."},{"speaker":"NEIL","startTime":11.48,"endTime":13.04,"body":"We are delighted to welcome"},{"speaker":"NEIL","startTime":11.48,"endTime":13.04,"body":"Jessica McKay, Anthony Vasquez"},{"speaker":"NEIL","startTime":13.04,"endTime":14.65,"body":"and Erica Braverman from"},{"speaker":"NEIL","startTime":13.04,"endTime":14.65,"body":"Knowbility for today's chat."},{"speaker":"NEIL","startTime":14.65,"endTime":19.1,"body":"We have previously interviewed"},{"speaker":"NEIL","startTime":14.65,"endTime":19.1,"body":"internet accessibility legend,"},{"speaker":"NEIL","startTime":19.1,"endTime":21.9,"body":"Sharon Rush,"},{"speaker":"NEIL","startTime":19.1,"endTime":21.9,"body":"founder of Knowbility"},{"speaker":"NEIL","startTime":21.9,"endTime":23.65,"body":"and talked about AIR,"},{"speaker":"NEIL","startTime":23.65,"endTime":27.26,"body":"which is"},{"speaker":"NEIL","startTime":23.65,"endTime":27.26,"body":"the Accessible Internet Rally"},{"speaker":"NEIL","startTime":27.26,"endTime":30.42,"body":"that Knowbility run"},{"speaker":"NEIL","startTime":27.26,"endTime":30.42,"body":"on a yearly basis"},{"speaker":"NEIL","startTime":30.42,"endTime":36.85,"body":"to help match up people"},{"speaker":"NEIL","startTime":30.42,"endTime":36.85,"body":"that need accessible websites"},{"speaker":"NEIL","startTime":36.85,"endTime":42.14,"body":"and people with"},{"speaker":"NEIL","startTime":36.85,"endTime":42.14,"body":"accessibility skills."},{"speaker":"NEIL","startTime":42.14,"endTime":46.01,"body":"So that we can help"},{"speaker":"NEIL","startTime":42.14,"endTime":46.01,"body":"spread the love."},{"speaker":"NEIL","startTime":46.83,"endTime":50.67,"body":"But today we are going to be"},{"speaker":"NEIL","startTime":46.83,"endTime":50.67,"body":"talking around topics"},{"speaker":"NEIL","startTime":50.67,"endTime":54.14,"body":"around userbility"},{"speaker":"NEIL","startTime":54.14,"endTime":57.98,"body":"and how can we make"},{"speaker":"NEIL","startTime":54.14,"endTime":57.98,"body":"usability accessible"},{"speaker":"NEIL","startTime":57.98,"endTime":62.37,"body":"and accessibility usable."},{"speaker":"NEIL","startTime":57.98,"endTime":62.37,"body":"So welcome all."},{"speaker":"NEIL","startTime":62.37,"endTime":66.31,"body":"Do you want to give us a quick"},{"speaker":"NEIL","startTime":62.37,"endTime":66.31,"body":"introduction to yourselves?"},{"speaker":"NEIL","startTime":66.31,"endTime":68.59,"body":"That would be great."},{"speaker":"NEIL","startTime":68.59,"endTime":71.85,"body":"If I may start with you Anthony."},{"speaker":"NEIL","startTime":68.59,"endTime":71.85,"body":"I will pick on you first."},{"speaker":"ANTHONY","startTime":74.02,"endTime":76.45,"body":"Hello there,"},{"speaker":"ANTHONY","startTime":74.02,"endTime":76.45,"body":"my name is Anthony Vasquez,"},{"speaker":"ANTHONY","startTime":78.13,"endTime":80.72,"body":"I am a communication"},{"speaker":"ANTHONY","startTime":78.13,"endTime":80.72,"body":"specialist with Knowbility"},{"speaker":"ANTHONY","startTime":81.66,"endTime":83.09,"body":"and what those"},{"speaker":"ANTHONY","startTime":81.66,"endTime":83.09,"body":"emails really,"},{"speaker":"ANTHONY","startTime":83.09,"endTime":85.75,"body":"I work on a lot"},{"speaker":"ANTHONY","startTime":83.09,"endTime":85.75,"body":"of our social media marketing."},{"speaker":"ANTHONY","startTime":85.75,"endTime":88.39,"body":"I work on our Twitter accounts,"},{"speaker":"ANTHONY","startTime":85.75,"endTime":88.39,"body":"a little bit of Linked In."},{"speaker":"ANTHONY","startTime":88.39,"endTime":92.95,"body":"I am blind, so I do use"},{"speaker":"ANTHONY","startTime":88.39,"endTime":92.95,"body":"a screen reader every day,"},{"speaker":"ANTHONY","startTime":94.2,"endTime":96.76,"body":"on my PC,"},{"speaker":"ANTHONY","startTime":94.2,"endTime":96.76,"body":"voiceover on my iPhone"},{"speaker":"ANTHONY","startTime":96.76,"endTime":99.56,"body":"and I am excited"},{"speaker":"ANTHONY","startTime":96.76,"endTime":99.56,"body":"to hear from you"},{"speaker":"ANTHONY","startTime":99.56,"endTime":101.22,"body":"all and hear your questions"},{"speaker":"ANTHONY","startTime":99.56,"endTime":101.22,"body":"and hear your questions"},{"speaker":"ANTHONY","startTime":101.22,"endTime":105.97,"body":"and share what we have"},{"speaker":"ANTHONY","startTime":101.22,"endTime":105.97,"body":"about userability and usability."},{"speaker":"ANTHONY","startTime":105.97,"endTime":107.57,"body":"Thank you for having us on."},{"speaker":"NEIL","startTime":111.19,"endTime":113.54,"body":"Who is next?"},{"speaker":"JESSICA","startTime":113.54,"endTime":115.08,"body":"I am Jessica McKay,"},{"speaker":"JESSICA","startTime":115.08,"endTime":117.71,"body":"I am the director of Community"},{"speaker":"JESSICA","startTime":115.08,"endTime":117.71,"body":"Programs for Knowbility"},{"speaker":"JESSICA","startTime":117.71,"endTime":121.42,"body":"so in addition to our"},{"speaker":"JESSICA","startTime":117.71,"endTime":121.42,"body":"Accessibility Internet Rally,"},{"speaker":"JESSICA","startTime":121.42,"endTime":126.34,"body":"AIR, I also manage, oversee"},{"speaker":"JESSICA","startTime":121.42,"endTime":126.34,"body":"some of our other programs"},{"speaker":"JESSICA","startTime":126.34,"endTime":128.49,"body":"such as our access"},{"speaker":"JESSICA","startTime":126.34,"endTime":128.49,"body":"to you conference,"},{"speaker":"JESSICA","startTime":129.05,"endTime":132.71,"body":"access works, our K12"},{"speaker":"JESSICA","startTime":129.05,"endTime":132.71,"body":"digital accessibility services"},{"speaker":"JESSICA","startTime":133.3,"endTime":135.25,"body":"and other events"},{"speaker":"JESSICA","startTime":133.3,"endTime":135.25,"body":"we have in Knowbility."},{"speaker":"NEIL","startTime":136.63,"endTime":137.86,"body":"Excellent."},{"speaker":"ERICA","startTime":137.86,"endTime":140.63,"body":"I am Erica Braverman."},{"speaker":"ERICA","startTime":141.27,"endTime":144.42,"body":"I am a community engagement"},{"speaker":"ERICA","startTime":141.27,"endTime":144.42,"body":"specialist here at knowbility."},{"speaker":"ERICA","startTime":145.19,"endTime":148.27,"body":"We are excited to be here"},{"speaker":"ERICA","startTime":145.19,"endTime":148.27,"body":"as part of the chat."},{"speaker":"ERICA","startTime":148.27,"endTime":151.99,"body":"We are thrilled that you have"},{"speaker":"ERICA","startTime":148.27,"endTime":151.99,"body":"asked us to join you today"},{"speaker":"ERICA","startTime":151.99,"endTime":156.58,"body":"and I work a lot"},{"speaker":"ERICA","startTime":151.99,"endTime":156.58,"body":"with our community events,"},{"speaker":"ERICA","startTime":156.58,"endTime":159.87,"body":"so bringing accessibility"},{"speaker":"ERICA","startTime":156.58,"endTime":159.87,"body":"to larger community."},{"speaker":"ERICA","startTime":159.87,"endTime":162.54,"body":"Both people that are technical"},{"speaker":"ERICA","startTime":159.87,"endTime":162.54,"body":"and that is technical"},{"speaker":"ERICA","startTime":162.54,"endTime":165.68,"body":"and then I also manage"},{"speaker":"ERICA","startTime":162.54,"endTime":165.68,"body":"our Access Works Program"},{"speaker":"ERICA","startTime":165.68,"endTime":169.94,"body":"which centres"},{"speaker":"ERICA","startTime":165.68,"endTime":169.94,"body":"on usability studies,"},{"speaker":"ERICA","startTime":171.17,"endTime":174.42,"body":"where we have participants"},{"speaker":"ERICA","startTime":171.17,"endTime":174.42,"body":"with disabilities"},{"speaker":"ERICA","startTime":174.42,"endTime":176.43,"body":"using different"},{"speaker":"ERICA","startTime":174.42,"endTime":176.43,"body":"assistive technology,"},{"speaker":"ERICA","startTime":177.18,"endTime":180.26,"body":"giving their feedback"},{"speaker":"ERICA","startTime":177.18,"endTime":180.26,"body":"on pieces of the internet."},{"speaker":"NEIL","startTime":181.74,"endTime":183.34,"body":"Fantastic, so thank you."},{"speaker":"NEIL","startTime":184.41,"endTime":187.72,"body":"Obviously we talk a lot"},{"speaker":"NEIL","startTime":184.41,"endTime":187.72,"body":"about accessibility here,"},{"speaker":"NEIL","startTime":187.72,"endTime":192.05,"body":"been doing it for years"},{"speaker":"NEIL","startTime":187.72,"endTime":192.05,"body":"and it's also our day jobs."},{"speaker":"NEIL","startTime":192.72,"endTime":196.04,"body":"But it's also something"},{"speaker":"NEIL","startTime":192.72,"endTime":196.04,"body":"that we recognise"},{"speaker":"NEIL","startTime":196.04,"endTime":199.5,"body":"you can be technically"},{"speaker":"NEIL","startTime":196.04,"endTime":199.5,"body":"accessible without being usable"},{"speaker":"NEIL","startTime":200.83,"endTime":206.55,"body":"and those technical"},{"speaker":"NEIL","startTime":200.83,"endTime":206.55,"body":"accessibility requirements"},{"speaker":"NEIL","startTime":206.55,"endTime":210.19,"body":"that focus on interoperability"},{"speaker":"NEIL","startTime":206.55,"endTime":210.19,"body":"with assistive tech"},{"speaker":"NEIL","startTime":210.78,"endTime":214.24,"body":"and as an assistive tech"},{"speaker":"NEIL","startTime":210.78,"endTime":214.24,"body":"user Anthony,"},{"speaker":"NEIL","startTime":214.24,"endTime":217.88,"body":"what are some of the usability"},{"speaker":"NEIL","startTime":214.24,"endTime":217.88,"body":"issues that you find,"},{"speaker":"NEIL","startTime":217.88,"endTime":222.95,"body":"so not technical usability"},{"speaker":"NEIL","startTime":217.88,"endTime":222.95,"body":"issues but usability issues"},{"speaker":"NEIL","startTime":223.98,"endTime":225.65,"body":"that you commonly come across"},{"speaker":"NEIL","startTime":227.26,"endTime":230.39,"body":"when you're working with"},{"speaker":"NEIL","startTime":227.26,"endTime":230.39,"body":"websites and access etc.?"},{"speaker":"ANTHONY","startTime":232.19,"endTime":236.91,"body":"I would say"},{"speaker":"ANTHONY","startTime":232.19,"endTime":236.91,"body":"just sometimes forms and general"},{"speaker":"ANTHONY","startTime":237.77,"endTime":241.13,"body":"ask for more information"},{"speaker":"ANTHONY","startTime":237.77,"endTime":241.13,"body":"than really is necessary."},{"speaker":"ANTHONY","startTime":241.13,"endTime":242.49,"body":"I always find a good example"},{"speaker":"ANTHONY","startTime":242.49,"endTime":244.18,"body":"is when you're filling"},{"speaker":"ANTHONY","startTime":242.49,"endTime":244.18,"body":"an address"},{"speaker":"ANTHONY","startTime":244.69,"endTime":248.01,"body":"and they're asking for your city"},{"speaker":"ANTHONY","startTime":244.69,"endTime":248.01,"body":"or your State or County"},{"speaker":"ANTHONY","startTime":248.01,"endTime":249.8,"body":"or whatever and they ask"},{"speaker":"ANTHONY","startTime":248.01,"endTime":249.8,"body":"for your postal code."},{"speaker":"ANTHONY","startTime":249.8,"endTime":252.12,"body":"I always wonder, and I've read"},{"speaker":"ANTHONY","startTime":249.8,"endTime":252.12,"body":"an article about this,"},{"speaker":"ANTHONY","startTime":252.12,"endTime":255.35,"body":"the argument being made,"},{"speaker":"ANTHONY","startTime":252.12,"endTime":255.35,"body":"just ask for the postal code"},{"speaker":"ANTHONY","startTime":255.35,"endTime":257.68,"body":"and avoid for example,"},{"speaker":"ANTHONY","startTime":255.35,"endTime":257.68,"body":"the State."},{"speaker":"ANTHONY","startTime":258.49,"endTime":260.09,"body":"I think it speeds things up."},{"speaker":"ANTHONY","startTime":261.5,"endTime":263.58,"body":"It makes the process"},{"speaker":"ANTHONY","startTime":261.5,"endTime":263.58,"body":"of buying things"},{"speaker":"ANTHONY","startTime":263.58,"endTime":266.97,"body":"and signing up for things"},{"speaker":"ANTHONY","startTime":263.58,"endTime":266.97,"body":"a little bit faster I would say."},{"speaker":"ANTHONY","startTime":266.97,"endTime":270.19,"body":"Sometimes, it's a big debate"},{"speaker":"ANTHONY","startTime":266.97,"endTime":270.19,"body":"for Aria,"},{"speaker":"ANTHONY","startTime":270.89,"endTime":274.6,"body":"the Accessible Rich Internet"},{"speaker":"ANTHONY","startTime":270.89,"endTime":274.6,"body":"applications falls in"},{"speaker":"ANTHONY","startTime":274.6,"endTime":276.79,"body":"and whether too much Aria,"},{"speaker":"ANTHONY","startTime":276.79,"endTime":279.62,"body":"too much speech"},{"speaker":"ANTHONY","startTime":276.79,"endTime":279.62,"body":"by the screen reader,"},{"speaker":"ANTHONY","startTime":279.62,"endTime":283.1,"body":"too much info is a deterrent"},{"speaker":"ANTHONY","startTime":279.62,"endTime":283.1,"body":"to getting things done."},{"speaker":"ANTHONY","startTime":283.9,"endTime":285.56,"body":"So, I would say,"},{"speaker":"ANTHONY","startTime":285.56,"endTime":289.95,"body":"those might be needlessly"},{"speaker":"ANTHONY","startTime":285.56,"endTime":289.95,"body":"complicated forms, complex forms"},{"speaker":"ANTHONY","startTime":290.54,"endTime":294.48,"body":"and a bit of too much Aria"},{"speaker":"ANTHONY","startTime":290.54,"endTime":294.48,"body":"detracts from the experience."},{"speaker":"ANTHONY","startTime":295.4,"endTime":297.35,"body":"I guess I would add"},{"speaker":"ANTHONY","startTime":295.4,"endTime":297.35,"body":"on the mobile side,"},{"speaker":"ANTHONY","startTime":298.21,"endTime":299.88,"body":"IOS has the roater,"},{"speaker":"ANTHONY","startTime":299.88,"endTime":302.87,"body":"it's a feature"},{"speaker":"ANTHONY","startTime":299.88,"endTime":302.87,"body":"that lets you almost"},{"speaker":"ANTHONY","startTime":302.87,"endTime":304.9,"body":"when you would do on a desk top,"},{"speaker":"ANTHONY","startTime":302.87,"endTime":304.9,"body":"the right click,"},{"speaker":"ANTHONY","startTime":304.9,"endTime":307.73,"body":"for example to get more options"},{"speaker":"ANTHONY","startTime":304.9,"endTime":307.73,"body":"on a certain element,"},{"speaker":"ANTHONY","startTime":308.3,"endTime":312.32,"body":"sometimes some apps require"},{"speaker":"ANTHONY","startTime":308.3,"endTime":312.32,"body":"multiple swipes to get through"},{"speaker":"ANTHONY","startTime":312.32,"endTime":317.01,"body":"one part of a screen for example"},{"speaker":"ANTHONY","startTime":312.32,"endTime":317.01,"body":"where it might be better served"},{"speaker":"ANTHONY","startTime":317.83,"endTime":320.04,"body":"by taking advantage"},{"speaker":"ANTHONY","startTime":317.83,"endTime":320.04,"body":"again of the IOS roater"},{"speaker":"ANTHONY","startTime":321.1,"endTime":324.21,"body":"and that is something, I think"},{"speaker":"ANTHONY","startTime":321.1,"endTime":324.21,"body":"developers need to implement"},{"speaker":"ANTHONY","startTime":324.21,"endTime":328.5,"body":"to get that to work"},{"speaker":"ANTHONY","startTime":324.21,"endTime":328.5,"body":"of course and yeah,"},{"speaker":"ANTHONY","startTime":328.5,"endTime":330.94,"body":"I would say that,"},{"speaker":"ANTHONY","startTime":328.5,"endTime":330.94,"body":"again it's accessible"},{"speaker":"ANTHONY","startTime":330.94,"endTime":332.58,"body":"without that"},{"speaker":"ANTHONY","startTime":330.94,"endTime":332.58,"body":"extra functionality"},{"speaker":"ANTHONY","startTime":333.13,"endTime":335.23,"body":"but it is a lot"},{"speaker":"ANTHONY","startTime":333.13,"endTime":335.23,"body":"more usable with it."},{"speaker":"ANTHONY","startTime":336.35,"endTime":338.46,"body":"That is where I would"},{"speaker":"ANTHONY","startTime":336.35,"endTime":338.46,"body":"start just there."},{"speaker":"NEIL","startTime":339.9,"endTime":341.25,"body":"Excellent, thank you."},{"speaker":"NEIL","startTime":341.25,"endTime":344.64,"body":"So I think that those"},{"speaker":"NEIL","startTime":341.25,"endTime":344.64,"body":"are some of the things"},{"speaker":"NEIL","startTime":344.64,"endTime":346.24,"body":"that we often forget,"},{"speaker":"NEIL","startTime":344.64,"endTime":346.24,"body":"you know."},{"speaker":"NEIL","startTime":347.73,"endTime":351.56,"body":"We frequently see where people"},{"speaker":"NEIL","startTime":347.73,"endTime":351.56,"body":"are new to accessibility"},{"speaker":"NEIL","startTime":353.67,"endTime":357.11,"body":"they will come along"},{"speaker":"NEIL","startTime":353.67,"endTime":357.11,"body":"and they will ARIA everything,"},{"speaker":"NEIL","startTime":358.33,"endTime":360.95,"body":"apply ARIA to pretty"},{"speaker":"NEIL","startTime":358.33,"endTime":360.95,"body":"much everything."},{"speaker":"NEIL","startTime":360.95,"endTime":364.99,"body":"ARIA all the things"},{"speaker":"NEIL","startTime":360.95,"endTime":364.99,"body":"was the main so yeah,"},{"speaker":"NEIL","startTime":364.99,"endTime":367.03,"body":"I mean that and of course,"},{"speaker":"NEIL","startTime":367.03,"endTime":370.87,"body":"non-screen reader users"},{"speaker":"NEIL","startTime":367.03,"endTime":370.87,"body":"don't necessarily appreciate"},{"speaker":"NEIL","startTime":370.87,"endTime":376.78,"body":"you know the verbosity"},{"speaker":"NEIL","startTime":370.87,"endTime":376.78,"body":"of screen readers"},{"speaker":"NEIL","startTime":376.78,"endTime":380.12,"body":"and how presenting you"},{"speaker":"NEIL","startTime":376.78,"endTime":380.12,"body":"with too much information"},{"speaker":"NEIL","startTime":380.12,"endTime":382.21,"body":"can be a real challenge."},{"speaker":"NEIL","startTime":382.21,"endTime":385.96,"body":"So, coming to you Erica,"},{"speaker":"NEIL","startTime":386.6,"endTime":390.42,"body":"what are some of the common"},{"speaker":"NEIL","startTime":386.6,"endTime":390.42,"body":"usability issues"},{"speaker":"NEIL","startTime":390.42,"endTime":395.41,"body":"that you encounter and yeah,"},{"speaker":"NEIL","startTime":390.42,"endTime":395.41,"body":"where are they overlapping?"},{"speaker":"NEIL","startTime":395.41,"endTime":398.44,"body":"Because so of them are not,"},{"speaker":"NEIL","startTime":395.41,"endTime":398.44,"body":"as we mentioned,"},{"speaker":"NEIL","startTime":398.44,"endTime":400.9,"body":"covered by interoperability"},{"speaker":"NEIL","startTime":398.44,"endTime":400.9,"body":"or the standards."},{"speaker":"NEIL","startTime":400.9,"endTime":402.3,"body":"But are there things"},{"speaker":"NEIL","startTime":402.3,"endTime":405.49,"body":"that you commonly hit"},{"speaker":"NEIL","startTime":402.3,"endTime":405.49,"body":"time and time again?"},{"speaker":"ERICA","startTime":407.19,"endTime":409.7,"body":"Yeah, I would say"},{"speaker":"ERICA","startTime":407.19,"endTime":409.7,"body":"a really big one"},{"speaker":"ERICA","startTime":409.7,"endTime":411.79,"body":"that I see come up"},{"speaker":"ERICA","startTime":409.7,"endTime":411.79,"body":"pretty frequently"},{"speaker":"ERICA","startTime":411.79,"endTime":414.78,"body":"and this is something"},{"speaker":"ERICA","startTime":411.79,"endTime":414.78,"body":"that doesn't really show up"},{"speaker":"ERICA","startTime":414.78,"endTime":418.32,"body":"when you're running"},{"speaker":"ERICA","startTime":414.78,"endTime":418.32,"body":"a testing tool on your site"},{"speaker":"ERICA","startTime":418.32,"endTime":421.22,"body":"is things that give information"},{"speaker":"ERICA","startTime":421.8,"endTime":426.52,"body":"and that could be something"},{"speaker":"ERICA","startTime":421.8,"endTime":426.52,"body":"like a big wall of texts."},{"speaker":"ERICA","startTime":426.52,"endTime":430.74,"body":"It's very difficult for users"},{"speaker":"ERICA","startTime":426.52,"endTime":430.74,"body":"with cognitive disabilities"},{"speaker":"ERICA","startTime":431.25,"endTime":434.44,"body":"or you know people"},{"speaker":"ERICA","startTime":431.25,"endTime":434.44,"body":"in a hurry"},{"speaker":"ERICA","startTime":434.44,"endTime":436.64,"body":"or people who have a lot"},{"speaker":"ERICA","startTime":434.44,"endTime":436.64,"body":"on their mind"},{"speaker":"ERICA","startTime":436.64,"endTime":442.59,"body":"to takeaway meaningful"},{"speaker":"ERICA","startTime":436.64,"endTime":442.59,"body":"information from that or links"},{"speaker":"ERICA","startTime":442.59,"endTime":444.25,"body":"that don't give"},{"speaker":"ERICA","startTime":442.59,"endTime":444.25,"body":"a good description"},{"speaker":"ERICA","startTime":444.25,"endTime":447.31,"body":"of where they are going to go"},{"speaker":"ERICA","startTime":444.25,"endTime":447.31,"body":"that can be a usability issue"},{"speaker":"ERICA","startTime":448.6,"endTime":453.47,"body":"certainly for people who are"},{"speaker":"ERICA","startTime":448.6,"endTime":453.47,"body":"looking for information"},{"speaker":"ERICA","startTime":453.47,"endTime":455.15,"body":"on a screen leader linkers"},{"speaker":"ERICA","startTime":455.15,"endTime":457.41,"body":"that pulls out"},{"speaker":"ERICA","startTime":455.15,"endTime":457.41,"body":"all the links on the page."},{"speaker":"ERICA","startTime":457.41,"endTime":460.98,"body":"But also people"},{"speaker":"ERICA","startTime":457.41,"endTime":460.98,"body":"with cognitive disabilities"},{"speaker":"ERICA","startTime":461.5,"endTime":464.01,"body":"who need clear instruction"},{"speaker":"ERICA","startTime":461.5,"endTime":464.01,"body":"on where they are go going to go"},{"speaker":"ERICA","startTime":464.01,"endTime":466.39,"body":"or people who are"},{"speaker":"ERICA","startTime":464.01,"endTime":466.39,"body":"magnifying the screen"},{"speaker":"ERICA","startTime":466.39,"endTime":469.66,"body":"that don't necessarily"},{"speaker":"ERICA","startTime":466.39,"endTime":469.66,"body":"have texts around the link"},{"speaker":"ERICA","startTime":469.66,"endTime":471.26,"body":"to say what that is for"},{"speaker":"ERICA","startTime":473.2,"endTime":479.33,"body":"or also people who are"},{"speaker":"ERICA","startTime":473.2,"endTime":479.33,"body":"unfamiliar with the topic"},{"speaker":"ERICA","startTime":479.33,"endTime":482.94,"body":"in general can benefit"},{"speaker":"ERICA","startTime":479.33,"endTime":482.94,"body":"from clear menus and links"},{"speaker":"ERICA","startTime":482.94,"endTime":485.289,"body":"and things that tell you"},{"speaker":"ERICA","startTime":482.94,"endTime":485.289,"body":"where are going to go."},{"speaker":"ERICA","startTime":487.2,"endTime":490.88,"body":"Also, I think, as we do more"},{"speaker":"ERICA","startTime":487.2,"endTime":490.88,"body":"of our shopping online"},{"speaker":"ERICA","startTime":490.88,"endTime":493.77,"body":"and we're buying more"},{"speaker":"ERICA","startTime":490.88,"endTime":493.77,"body":"specialised products online,"},{"speaker":"ERICA","startTime":495.87,"endTime":499.46,"body":"avoiding jargon, you know,"},{"speaker":"ERICA","startTime":495.87,"endTime":499.46,"body":"you don't want to"},{"speaker":"ERICA","startTime":499.46,"endTime":503.37,"body":"if your new to buying"},{"speaker":"ERICA","startTime":499.46,"endTime":503.37,"body":"a lawnmower"},{"speaker":"ERICA","startTime":503.37,"endTime":505.39,"body":"as an example"},{"speaker":"ERICA","startTime":503.37,"endTime":505.39,"body":"from my own life."},{"speaker":"ERICA","startTime":506.3,"endTime":510.81,"body":"I am terrible at buying"},{"speaker":"ERICA","startTime":506.3,"endTime":510.81,"body":"yard work appliances."},{"speaker":"ERICA","startTime":510.81,"endTime":512.03,"body":"I don't know much about them."},{"speaker":"ERICA","startTime":512.03,"endTime":516.56,"body":"So, if you throw all these terms"},{"speaker":"ERICA","startTime":512.03,"endTime":516.56,"body":"at me that I don't understand,"},{"speaker":"ERICA","startTime":516.56,"endTime":519.39,"body":"I am not going to have"},{"speaker":"ERICA","startTime":516.56,"endTime":519.39,"body":"a great usable experience"},{"speaker":"ERICA","startTime":519.39,"endTime":520.99,"body":"buying a lawnmower"},{"speaker":"ERICA","startTime":521.82,"endTime":527.88,"body":"and this can double or triple"},{"speaker":"ERICA","startTime":521.82,"endTime":527.88,"body":"for users with disabilities"},{"speaker":"ERICA","startTime":527.88,"endTime":531.33,"body":"who might be using"},{"speaker":"ERICA","startTime":527.88,"endTime":531.33,"body":"assistive technology"},{"speaker":"ERICA","startTime":531.33,"endTime":533.78,"body":"to pull information"},{"speaker":"ERICA","startTime":531.33,"endTime":533.78,"body":"from the page"},{"speaker":"ERICA","startTime":533.78,"endTime":535.86,"body":"or might need more"},{"speaker":"ERICA","startTime":533.78,"endTime":535.86,"body":"cognitive support."},{"speaker":"DEBRA","startTime":539.47,"endTime":542.21,"body":"Which are very,"},{"speaker":"DEBRA","startTime":539.47,"endTime":542.21,"body":"very powerful points."},{"speaker":"DEBRA","startTime":542.21,"endTime":545.32,"body":"I know that when I first"},{"speaker":"DEBRA","startTime":542.21,"endTime":545.32,"body":"got into this field"},{"speaker":"DEBRA","startTime":545.32,"endTime":548.21,"body":"and wow,"},{"speaker":"DEBRA","startTime":545.32,"endTime":548.21,"body":"the beginning of 2000,"},{"speaker":"DEBRA","startTime":549.26,"endTime":551.87,"body":"we weren't really addressing"},{"speaker":"DEBRA","startTime":549.26,"endTime":551.87,"body":"usability at all and so,"},{"speaker":"DEBRA","startTime":551.87,"endTime":556.19,"body":"I was our team at Tech Access,"},{"speaker":"DEBRA","startTime":551.87,"endTime":556.19,"body":"what we were doing was,"},{"speaker":"DEBRA","startTime":556.93,"endTime":561.2,"body":"when we came to how do we"},{"speaker":"DEBRA","startTime":556.93,"endTime":561.2,"body":"include people like my daughter"},{"speaker":"DEBRA","startTime":561.2,"endTime":562.44,"body":"who was born"},{"speaker":"DEBRA","startTime":561.2,"endTime":562.44,"body":"with Down Syndrome,"},{"speaker":"DEBRA","startTime":562.44,"endTime":564.63,"body":"people with"},{"speaker":"DEBRA","startTime":562.44,"endTime":564.63,"body":"intellectual disabilities,"},{"speaker":"DEBRA","startTime":564.63,"endTime":566.47,"body":"how do include them"},{"speaker":"DEBRA","startTime":564.63,"endTime":566.47,"body":"that when the accessibility"},{"speaker":"DEBRA","startTime":566.47,"endTime":567.69,"body":"is not addressing them."},{"speaker":"DEBRA","startTime":567.69,"endTime":570.1,"body":"So, we are like, oh,"},{"speaker":"DEBRA","startTime":567.69,"endTime":570.1,"body":"well you do that with usability."},{"speaker":"DEBRA","startTime":570.1,"endTime":573.7,"body":"So I think it continues to be"},{"speaker":"DEBRA","startTime":570.1,"endTime":573.7,"body":"a very important topic."},{"speaker":"DEBRA","startTime":573.7,"endTime":576.86,"body":"do I know"},{"speaker":"DEBRA","startTime":573.7,"endTime":576.86,"body":"I was involved early on"},{"speaker":"DEBRA","startTime":576.86,"endTime":580.02,"body":"with the cognitive task"},{"speaker":"DEBRA","startTime":576.86,"endTime":580.02,"body":"force W3C,"},{"speaker":"DEBRA","startTime":580.02,"endTime":581.85,"body":"and I think Neil"},{"speaker":"DEBRA","startTime":580.02,"endTime":581.85,"body":"is still involved"},{"speaker":"DEBRA","startTime":581.85,"endTime":584.76,"body":"and I believe Knowability has"},{"speaker":"DEBRA","startTime":581.85,"endTime":584.76,"body":"been involved with that as well"},{"speaker":"DEBRA","startTime":584.76,"endTime":587.96,"body":"because it's a really,"},{"speaker":"DEBRA","startTime":584.76,"endTime":587.96,"body":"really big conversation?"},{"speaker":"DEBRA","startTime":587.96,"endTime":590.52,"body":"So, I want to go you to Jay,"},{"speaker":"DEBRA","startTime":590.52,"endTime":595.11,"body":"and we appreciate"},{"speaker":"DEBRA","startTime":590.52,"endTime":595.11,"body":"you coming on the show"},{"speaker":"DEBRA","startTime":595.11,"endTime":598.12,"body":"and bringing Erica"},{"speaker":"DEBRA","startTime":595.11,"endTime":598.12,"body":"and Anthony too."},{"speaker":"DEBRA","startTime":598.12,"endTime":600.18,"body":"So thank you so much for that."},{"speaker":"DEBRA","startTime":600.18,"endTime":602.13,"body":"We appreciate"},{"speaker":"DEBRA","startTime":600.18,"endTime":602.13,"body":"what Knowbility does,"},{"speaker":"DEBRA","startTime":602.13,"endTime":605.15,"body":"but you all had mentioned"},{"speaker":"DEBRA","startTime":602.13,"endTime":605.15,"body":"before we going on air"},{"speaker":"DEBRA","startTime":605.15,"endTime":607.18,"body":"how important marketing"},{"speaker":"DEBRA","startTime":607.18,"endTime":610.6,"body":"what the Erica's"},{"speaker":"DEBRA","startTime":607.18,"endTime":610.6,"body":"and the Anthony's are doing"},{"speaker":"DEBRA","startTime":610.6,"endTime":613.27,"body":"because the reality is a lot"},{"speaker":"DEBRA","startTime":610.6,"endTime":613.27,"body":"of people are just talking about"},{"speaker":"DEBRA","startTime":613.27,"endTime":617.47,"body":"these conversations just from"},{"speaker":"DEBRA","startTime":613.27,"endTime":617.47,"body":"accessibility not from usability"},{"speaker":"DEBRA","startTime":617.47,"endTime":621.24,"body":"and not from the use"},{"speaker":"DEBRA","startTime":617.47,"endTime":621.24,"body":"of how does somebody"},{"speaker":"DEBRA","startTime":621.24,"endTime":622.47,"body":"with assistive technology"},{"speaker":"DEBRA","startTime":622.47,"endTime":624.94,"body":"really use"},{"speaker":"DEBRA","startTime":622.47,"endTime":624.94,"body":"that assistive technology"},{"speaker":"DEBRA","startTime":624.94,"endTime":626.48,"body":"to make that accessible"},{"speaker":"DEBRA","startTime":624.94,"endTime":626.48,"body":"and usable."},{"speaker":"DEBRA","startTime":626.48,"endTime":629.22,"body":"I love the question"},{"speaker":"DEBRA","startTime":626.48,"endTime":629.22,"body":"Neil asked Anthony earlier"},{"speaker":"DEBRA","startTime":629.22,"endTime":632.27,"body":"because I think we always forget"},{"speaker":"DEBRA","startTime":629.22,"endTime":632.27,"body":"to ask that question,"},{"speaker":"DEBRA","startTime":632.83,"endTime":636.01,"body":"what are you finding that maybe"},{"speaker":"DEBRA","startTime":632.83,"endTime":636.01,"body":"is accessible but not usable."},{"speaker":"DEBRA","startTime":636.01,"endTime":637.33,"body":"I thought that was"},{"speaker":"DEBRA","startTime":636.01,"endTime":637.33,"body":"a great question."},{"speaker":"DEBRA","startTime":637.33,"endTime":638.93,"body":"So over to you yeah?"},{"speaker":"JESS","startTime":641.17,"endTime":643.99,"body":"What am I finding that's"},{"speaker":"JESS","startTime":641.17,"endTime":643.99,"body":"accessible but not usable?"},{"speaker":"DEBRA","startTime":643.99,"endTime":645.24,"body":"No, I am sorry,"},{"speaker":"DEBRA","startTime":645.24,"endTime":647.03,"body":"I said that wrong"},{"speaker":"DEBRA","startTime":645.24,"endTime":647.03,"body":"but what I was wondering"},{"speaker":"DEBRA","startTime":647.03,"endTime":651.14,"body":"was how do you tell,"},{"speaker":"DEBRA","startTime":647.03,"endTime":651.14,"body":"as a communications director,"},{"speaker":"DEBRA","startTime":651.14,"endTime":654.71,"body":"how do you tell Erica"},{"speaker":"DEBRA","startTime":651.14,"endTime":654.71,"body":"and Anthony's stories"},{"speaker":"DEBRA","startTime":654.71,"endTime":658.46,"body":"and help people understand"},{"speaker":"DEBRA","startTime":654.71,"endTime":658.46,"body":"the complexity of these issues"},{"speaker":"DEBRA","startTime":658.46,"endTime":661.26,"body":"because that is what I think"},{"speaker":"DEBRA","startTime":658.46,"endTime":661.26,"body":"a lot of people don't understand"},{"speaker":"DEBRA","startTime":661.26,"endTime":663.38,"body":"is the complexity"},{"speaker":"DEBRA","startTime":661.26,"endTime":663.38,"body":"and the nuances of it."},{"speaker":"JESSICA","startTime":664.0,"endTime":667.27,"body":"Sure, and we actually"},{"speaker":"JESSICA","startTime":667.27,"endTime":669.4,"body":"have our communications"},{"speaker":"JESSICA","startTime":667.27,"endTime":669.4,"body":"director,"},{"speaker":"JESSICA","startTime":669.4,"endTime":672.95,"body":"Mariella who is great"},{"speaker":"JESSICA","startTime":669.4,"endTime":672.95,"body":"at forming those stories."},{"speaker":"JESSICA","startTime":673.57,"endTime":675.98,"body":"But I think that is really"},{"speaker":"JESSICA","startTime":673.57,"endTime":675.98,"body":"what it's about,"},{"speaker":"JESSICA","startTime":675.98,"endTime":680.23,"body":"putting faces and names"},{"speaker":"JESSICA","startTime":675.98,"endTime":680.23,"body":"to those experiences."},{"speaker":"JESSICA","startTime":680.23,"endTime":683.95,"body":"It's really easy for us to look"},{"speaker":"JESSICA","startTime":680.23,"endTime":683.95,"body":"at something like you know"},{"speaker":"JESSICA","startTime":683.95,"endTime":687.09,"body":"guidelines and check lists"},{"speaker":"JESSICA","startTime":683.95,"endTime":687.09,"body":"and kind of tick them off"},{"speaker":"JESSICA","startTime":687.8,"endTime":690.61,"body":"but when we can actually"},{"speaker":"JESSICA","startTime":687.8,"endTime":690.61,"body":"tie it to users"},{"speaker":"JESSICA","startTime":690.61,"endTime":694.4,"body":"and how they experience"},{"speaker":"JESSICA","startTime":690.61,"endTime":694.4,"body":"those guidelines"},{"speaker":"JESSICA","startTime":694.4,"endTime":696.0,"body":"and those check lists,"},{"speaker":"JESSICA","startTime":696.64,"endTime":699.75,"body":"I think really does put it"},{"speaker":"JESSICA","startTime":696.64,"endTime":699.75,"body":"into a different perspective."},{"speaker":"JESSICA","startTime":699.75,"endTime":702.85,"body":"I know right now"},{"speaker":"JESSICA","startTime":699.75,"endTime":702.85,"body":"with our AIR event going on"},{"speaker":"JESSICA","startTime":702.85,"endTime":705.96,"body":"we were actually able"},{"speaker":"JESSICA","startTime":702.85,"endTime":705.96,"body":"to provide our teams"},{"speaker":"JESSICA","startTime":705.96,"endTime":708.45,"body":"with usability testers"},{"speaker":"JESSICA","startTime":705.96,"endTime":708.45,"body":"this year."},{"speaker":"JESSICA","startTime":708.45,"endTime":710.85,"body":"That was something"},{"speaker":"JESSICA","startTime":708.45,"endTime":710.85,"body":"we were really excited about."},{"speaker":"JESSICA","startTime":711.39,"endTime":714.95,"body":"A lot of our teams this year"},{"speaker":"JESSICA","startTime":711.39,"endTime":714.95,"body":"are independent individuals"},{"speaker":"JESSICA","startTime":714.95,"endTime":716.66,"body":"that just came together"},{"speaker":"JESSICA","startTime":714.95,"endTime":716.66,"body":"to work together."},{"speaker":"JESSICA","startTime":716.66,"endTime":718.18,"body":"Theya re not working"},{"speaker":"JESSICA","startTime":716.66,"endTime":718.18,"body":"for companies"},{"speaker":"JESSICA","startTime":718.18,"endTime":720.44,"body":"that are hiring"},{"speaker":"JESSICA","startTime":718.18,"endTime":720.44,"body":"usability testers."},{"speaker":"JESSICA","startTime":720.44,"endTime":722.14,"body":"So they don't have"},{"speaker":"JESSICA","startTime":720.44,"endTime":722.14,"body":"that experience"},{"speaker":"JESSICA","startTime":722.82,"endTime":724.55,"body":"what does usability look like,"},{"speaker":"JESSICA","startTime":724.55,"endTime":728.0,"body":"what is a user actually doing"},{"speaker":"JESSICA","startTime":724.55,"endTime":728.0,"body":"with this website, I created."},{"speaker":"JESSICA","startTime":728.0,"endTime":730.22,"body":"So, I think putting faces,"},{"speaker":"JESSICA","startTime":728.0,"endTime":730.22,"body":"names,"},{"speaker":"JESSICA","startTime":730.22,"endTime":732.58,"body":"stories to those"},{"speaker":"JESSICA","startTime":730.22,"endTime":732.58,"body":"actual experiences"},{"speaker":"JESSICA","startTime":733.53,"endTime":736.66,"body":"does help solidify the need"},{"speaker":"JESSICA","startTime":733.53,"endTime":736.66,"body":"for accessibility"},{"speaker":"JESSICA","startTime":736.66,"endTime":738.61,"body":"but at the same time"},{"speaker":"JESSICA","startTime":736.66,"endTime":738.61,"body":"really making sure,"},{"speaker":"JESSICA","startTime":738.61,"endTime":741.86,"body":"yeah, you put all that"},{"speaker":"JESSICA","startTime":738.61,"endTime":741.86,"body":"accessibility in, is it usable?"},{"speaker":"JESSICA","startTime":742.42,"endTime":746.22,"body":"Can I get to even though you say"},{"speaker":"JESSICA","startTime":742.42,"endTime":746.22,"body":"you have made it accessible?"},{"speaker":"ANTONIO","startTime":750.49,"endTime":755.2,"body":"So, on that note"},{"speaker":"ANTONIO","startTime":750.49,"endTime":755.2,"body":"we know"},{"speaker":"ANTONIO","startTime":755.2,"endTime":758.65,"body":"that over"},{"speaker":"ANTONIO","startTime":755.2,"endTime":758.65,"body":"the last couple of years"},{"speaker":"ANTONIO","startTime":758.65,"endTime":762.96,"body":"a grow of interest on"},{"speaker":"ANTONIO","startTime":758.65,"endTime":762.96,"body":"accessibility for many reasons,"},{"speaker":"ANTONIO","startTime":763.7,"endTime":766.25,"body":"sometimes associated"},{"speaker":"ANTONIO","startTime":763.7,"endTime":766.25,"body":"with a diversity agenda."},{"speaker":"ANTONIO","startTime":766.97,"endTime":771.0,"body":"So there are many organisations"},{"speaker":"ANTONIO","startTime":766.97,"endTime":771.0,"body":"all over the place,"},{"speaker":"ANTONIO","startTime":771.0,"endTime":773.81,"body":"we need to make"},{"speaker":"ANTONIO","startTime":771.0,"endTime":773.81,"body":"our website accessibility"},{"speaker":"ANTONIO","startTime":773.81,"endTime":775.96,"body":"and I mean really"},{"speaker":"ANTONIO","startTime":773.81,"endTime":775.96,"body":"just accessible"},{"speaker":"ANTONIO","startTime":776.65,"endTime":778.92,"body":"but sometimes that brings us"},{"speaker":"ANTONIO","startTime":776.65,"endTime":778.92,"body":"to many tra."},{"speaker":"ANTONIO","startTime":779.61,"endTime":782.53,"body":"because okay,"},{"speaker":"ANTONIO","startTime":779.61,"endTime":782.53,"body":"now it's compliant."},{"speaker":"ANTONIO","startTime":783.59,"endTime":785.65,"body":"But in the end,"},{"speaker":"ANTONIO","startTime":783.59,"endTime":785.65,"body":"it's not usable."},{"speaker":"ANTONIO","startTime":785.65,"endTime":789.29,"body":"So, to organisations"},{"speaker":"ANTONIO","startTime":785.65,"endTime":789.29,"body":"and to leaders out there"},{"speaker":"ANTONIO","startTime":789.29,"endTime":793.73,"body":"who are looking at finding"},{"speaker":"ANTONIO","startTime":789.29,"endTime":793.73,"body":"their way to accessibility."},{"speaker":"ANTONIO","startTime":793.73,"endTime":798.16,"body":"How would they what are the"},{"speaker":"ANTONIO","startTime":793.73,"endTime":798.16,"body":"best advice to avoid such traps?"},{"speaker":"JESSICA","startTime":802.28,"endTime":805.52,"body":"I will go ahead,"},{"speaker":"JESSICA","startTime":802.28,"endTime":805.52,"body":"if Anthony or Erica"},{"speaker":"JESSICA","startTime":805.52,"endTime":807.99,"body":"if you feel like"},{"speaker":"JESSICA","startTime":805.52,"endTime":807.99,"body":"I have forgotten something."},{"speaker":"JESSICA","startTime":807.99,"endTime":809.53,"body":"This is a conversation"},{"speaker":"JESSICA","startTime":807.99,"endTime":809.53,"body":"we have had"},{"speaker":"JESSICA","startTime":809.53,"endTime":811.81,"body":"a lot"},{"speaker":"JESSICA","startTime":809.53,"endTime":811.81,"body":"the past couple of years"},{"speaker":"JESSICA","startTime":811.81,"endTime":814.76,"body":"because like you said companies"},{"speaker":"JESSICA","startTime":811.81,"endTime":814.76,"body":"are now looking at diversity,"},{"speaker":"JESSICA","startTime":814.76,"endTime":817.47,"body":"equity and inclusion."},{"speaker":"JESSICA","startTime":814.76,"endTime":817.47,"body":"Okay?"},{"speaker":"JESSICA","startTime":817.47,"endTime":820.46,"body":"And a lot of the times"},{"speaker":"JESSICA","startTime":817.47,"endTime":820.46,"body":"they are doing the DEI"},{"speaker":"JESSICA","startTime":820.46,"endTime":822.76,"body":"and forgetting accessibility"},{"speaker":"JESSICA","startTime":820.46,"endTime":822.76,"body":"is part of it"},{"speaker":"JESSICA","startTime":822.76,"endTime":825.02,"body":"or they are saying"},{"speaker":"JESSICA","startTime":822.76,"endTime":825.02,"body":"oh accessibility is part of it,"},{"speaker":"JESSICA","startTime":825.02,"endTime":826.82,"body":"but I think they are missing"},{"speaker":"JESSICA","startTime":826.82,"endTime":829.19,"body":"some of actually"},{"speaker":"JESSICA","startTime":826.82,"endTime":829.19,"body":"how to be inclusive"},{"speaker":"JESSICA","startTime":829.19,"endTime":831.29,"body":"and how to really"},{"speaker":"JESSICA","startTime":829.19,"endTime":831.29,"body":"create that equity."},{"speaker":"JESSICA","startTime":833.38,"endTime":836.53,"body":"You know really looking at the"},{"speaker":"JESSICA","startTime":833.38,"endTime":836.53,"body":"language that they are using,"},{"speaker":"JESSICA","startTime":836.53,"endTime":839.59,"body":"you know what audiences"},{"speaker":"JESSICA","startTime":836.53,"endTime":839.59,"body":"they are trying to connect with"},{"speaker":"JESSICA","startTime":839.59,"endTime":841.52,"body":"and making sure that they can"},{"speaker":"JESSICA","startTime":839.59,"endTime":841.52,"body":"make those connections"},{"speaker":"JESSICA","startTime":841.52,"endTime":845.27,"body":"appropriately and from authentic"},{"speaker":"JESSICA","startTime":841.52,"endTime":845.27,"body":"and honest place."},{"speaker":"JESSICA","startTime":846.02,"endTime":848.81,"body":"So I think it's really"},{"speaker":"JESSICA","startTime":846.02,"endTime":848.81,"body":"making sure"},{"speaker":"JESSICA","startTime":848.81,"endTime":850.45,"body":"that they are looking at it"},{"speaker":"JESSICA","startTime":848.81,"endTime":850.45,"body":"from all angles"},{"speaker":"JESSICA","startTime":850.45,"endTime":852.22,"body":"and not just"},{"speaker":"JESSICA","startTime":850.45,"endTime":852.22,"body":"saying accessibility"},{"speaker":"JESSICA","startTime":852.22,"endTime":856.42,"body":"is covering our DEI campaign."},{"speaker":"JESSICA","startTime":852.22,"endTime":856.42,"body":"We want to make sure other"},{"speaker":"JESSICA","startTime":856.42,"endTime":858.32,"body":"that we are really looking"},{"speaker":"JESSICA","startTime":856.42,"endTime":858.32,"body":"at that other letter."},{"speaker":"JESSICA","startTime":858.32,"endTime":862.33,"body":"and other aspects of creating"},{"speaker":"JESSICA","startTime":858.32,"endTime":862.33,"body":"those welcoming spaces."},{"speaker":"ANTHONY","startTime":862.33,"endTime":865.03,"body":"I think what I would"},{"speaker":"ANTHONY","startTime":862.33,"endTime":865.03,"body":"add to that again,"},{"speaker":"ANTHONY","startTime":865.03,"endTime":867.53,"body":"again it's probably been said"},{"speaker":"ANTHONY","startTime":865.03,"endTime":867.53,"body":"so many times"},{"speaker":"ANTHONY","startTime":867.53,"endTime":872.23,"body":"but again incorporate hiring"},{"speaker":"ANTHONY","startTime":867.53,"endTime":872.23,"body":"contracting with you know"},{"speaker":"ANTHONY","startTime":872.23,"endTime":875.53,"body":"bringing people"},{"speaker":"ANTHONY","startTime":872.23,"endTime":875.53,"body":"with disabilities into the work."},{"speaker":"ANTHONY","startTime":876.05,"endTime":880.64,"body":"So, if a firm does not have"},{"speaker":"ANTHONY","startTime":876.05,"endTime":880.64,"body":"disabled people on the staff,"},{"speaker":"ANTHONY","startTime":880.64,"endTime":882.24,"body":"why not?"},{"speaker":"ANTHONY","startTime":883.06,"endTime":887.14,"body":"And you know, short of that,"},{"speaker":"ANTHONY","startTime":883.06,"endTime":887.14,"body":"you know"},{"speaker":"ANTHONY","startTime":887.14,"endTime":889.12,"body":"if you are going"},{"speaker":"ANTHONY","startTime":887.14,"endTime":889.12,"body":"to be testing"},{"speaker":"ANTHONY","startTime":889.12,"endTime":891.4,"body":"if you're recruiting"},{"speaker":"ANTHONY","startTime":889.12,"endTime":891.4,"body":"for usability testing,"},{"speaker":"ANTHONY","startTime":891.4,"endTime":894.54,"body":"focus groups include"},{"speaker":"ANTHONY","startTime":891.4,"endTime":894.54,"body":"accessibility as part of that"},{"speaker":"ANTHONY","startTime":895.97,"endTime":899.78,"body":"and I would recommend"},{"speaker":"ANTHONY","startTime":895.97,"endTime":899.78,"body":"you know a wide range,"},{"speaker":"ANTHONY","startTime":901.19,"endTime":904.73,"body":"a group of people"},{"speaker":"ANTHONY","startTime":901.19,"endTime":904.73,"body":"with a wide range of experiences"},{"speaker":"ANTHONY","startTime":904.73,"endTime":905.94,"body":"not just your power user"},{"speaker":"ANTHONY","startTime":905.94,"endTime":908.11,"body":"that has been using a screen"},{"speaker":"ANTHONY","startTime":905.94,"endTime":908.11,"body":"reader for 20 years,"},{"speaker":"ANTHONY","startTime":908.11,"endTime":912.07,"body":"not somebody who grew up"},{"speaker":"ANTHONY","startTime":908.11,"endTime":912.07,"body":"reading captions."},{"speaker":"ANTHONY","startTime":912.07,"endTime":914.73,"body":"But also, someone"},{"speaker":"ANTHONY","startTime":912.07,"endTime":914.73,"body":"who become disabled."},{"speaker":"ANTHONY","startTime":914.73,"endTime":916.43,"body":"How do they interact"},{"speaker":"ANTHONY","startTime":914.73,"endTime":916.43,"body":"with this app"},{"speaker":"ANTHONY","startTime":918.13,"endTime":920.72,"body":"as they move more and more"},{"speaker":"ANTHONY","startTime":918.13,"endTime":920.72,"body":"towards mobile apps on phones"},{"speaker":"ANTHONY","startTime":920.72,"endTime":923.91,"body":"and watches, you know"},{"speaker":"ANTHONY","startTime":920.72,"endTime":923.91,"body":"how do people use these things"},{"speaker":"ANTHONY","startTime":924.51,"endTime":926.42,"body":"and it's a cliche right,"},{"speaker":"ANTHONY","startTime":924.51,"endTime":926.42,"body":"but it's to bring people in,"},{"speaker":"ANTHONY","startTime":926.42,"endTime":929.43,"body":"we would often say,"},{"speaker":"ANTHONY","startTime":926.42,"endTime":929.43,"body":"nothing about us without us,"},{"speaker":"ANTHONY","startTime":930.55,"endTime":932.05,"body":"mantra I think"},{"speaker":"ANTHONY","startTime":930.55,"endTime":932.05,"body":"is really important"},{"speaker":"ANTHONY","startTime":932.05,"endTime":935.06,"body":"because you're not going to"},{"speaker":"ANTHONY","startTime":932.05,"endTime":935.06,"body":"get people's real experiences"},{"speaker":"ANTHONY","startTime":935.06,"endTime":939.28,"body":"unless you ask them about it"},{"speaker":"ANTHONY","startTime":935.06,"endTime":939.28,"body":"and again usability"},{"speaker":"ANTHONY","startTime":939.28,"endTime":942.48,"body":"encompasses accessibility"},{"speaker":"ANTHONY","startTime":939.28,"endTime":942.48,"body":"but often again accessibility"},{"speaker":"ANTHONY","startTime":942.48,"endTime":945.76,"body":"is not in the discussions"},{"speaker":"ANTHONY","startTime":942.48,"endTime":945.76,"body":"maybe it's superficial."},{"speaker":"ANTHONY","startTime":946.57,"endTime":948.12,"body":"I was stalking"},{"speaker":"ANTHONY","startTime":946.57,"endTime":948.12,"body":"to a gentleman once"},{"speaker":"ANTHONY","startTime":948.12,"endTime":952.28,"body":"for a platform I used for my"},{"speaker":"ANTHONY","startTime":948.12,"endTime":952.28,"body":"university work as a lecturer,"},{"speaker":"ANTHONY","startTime":952.28,"endTime":955.55,"body":"and he sounded very confident"},{"speaker":"ANTHONY","startTime":952.28,"endTime":955.55,"body":"that this platform was triple A."},{"speaker":"ANTHONY","startTime":956.32,"endTime":957.67,"body":"We're confident"},{"speaker":"ANTHONY","startTime":956.32,"endTime":957.67,"body":"it's triple A."},{"speaker":"ANTHONY","startTime":957.67,"endTime":959.93,"body":"I was like it's probably"},{"speaker":"ANTHONY","startTime":957.67,"endTime":959.93,"body":"not even double"},{"speaker":"ANTHONY","startTime":959.93,"endTime":961.96,"body":"A, right,"},{"speaker":"ANTHONY","startTime":959.93,"endTime":961.96,"body":"but people just sometimes speak"},{"speaker":"ANTHONY","startTime":961.96,"endTime":963.38,"body":"with these things"},{"speaker":"ANTHONY","startTime":961.96,"endTime":963.38,"body":"without knowing"},{"speaker":"ANTHONY","startTime":963.38,"endTime":966.65,"body":"and I think the best way to know"},{"speaker":"ANTHONY","startTime":963.38,"endTime":966.65,"body":"is to bring people"},{"speaker":"ANTHONY","startTime":966.65,"endTime":969.15,"body":"in who have experiences"},{"speaker":"ANTHONY","startTime":966.65,"endTime":969.15,"body":"with this stuff every day."},{"speaker":"ERICA","startTime":971.02,"endTime":974.91,"body":"I would also like to add"},{"speaker":"ERICA","startTime":971.02,"endTime":974.91,"body":"that it's so important to add"},{"speaker":"ERICA","startTime":974.91,"endTime":979.3,"body":"that however you're bringing"},{"speaker":"ERICA","startTime":974.91,"endTime":979.3,"body":"people with disabilities"},{"speaker":"ERICA","startTime":979.3,"endTime":983.75,"body":"into your organisations or your"},{"speaker":"ERICA","startTime":979.3,"endTime":983.75,"body":"design process or testing,"},{"speaker":"ERICA","startTime":985.12,"endTime":990.01,"body":"you know be very intentional"},{"speaker":"ERICA","startTime":985.12,"endTime":990.01,"body":"and how you're recognising"},{"speaker":"ERICA","startTime":990.01,"endTime":993.01,"body":"and valuing the work"},{"speaker":"ERICA","startTime":990.01,"endTime":993.01,"body":"and contributions"},{"speaker":"ERICA","startTime":993.01,"endTime":995.95,"body":"that the people"},{"speaker":"ERICA","startTime":993.01,"endTime":995.95,"body":"you bring in are making"},{"speaker":"ERICA","startTime":995.95,"endTime":1000.15,"body":"or the people that you're hoping"},{"speaker":"ERICA","startTime":995.95,"endTime":1000.15,"body":"to bring in will make,"},{"speaker":"ERICA","startTime":1000.15,"endTime":1004.46,"body":"you know, compensation"},{"speaker":"ERICA","startTime":1000.15,"endTime":1004.46,"body":"for usability testers"},{"speaker":"ERICA","startTime":1004.46,"endTime":1007.08,"body":"and people doing design"},{"speaker":"ERICA","startTime":1004.46,"endTime":1007.08,"body":"work and ideation"},{"speaker":"ERICA","startTime":1007.08,"endTime":1011.15,"body":"with you"},{"speaker":"ERICA","startTime":1007.08,"endTime":1011.15,"body":"and believing stories,"},{"speaker":"ERICA","startTime":1011.15,"endTime":1014.28,"body":"you know, sitting back"},{"speaker":"ERICA","startTime":1011.15,"endTime":1014.28,"body":"and letting people express"},{"speaker":"ERICA","startTime":1014.28,"endTime":1017.0,"body":"where they are coming from and"},{"speaker":"ERICA","startTime":1014.28,"endTime":1017.0,"body":"what their technology is doing"},{"speaker":"ERICA","startTime":1017.0,"endTime":1021.16,"body":"and giving people"},{"speaker":"ERICA","startTime":1017.0,"endTime":1021.16,"body":"with disabilities equal time"},{"speaker":"ERICA","startTime":1021.16,"endTime":1024.54,"body":"and equal space"},{"speaker":"ERICA","startTime":1021.16,"endTime":1024.54,"body":"in the conversation"},{"speaker":"ERICA","startTime":1025.1,"endTime":1029.49,"body":"and recognising that you know"},{"speaker":"ERICA","startTime":1025.1,"endTime":1029.49,"body":"when people come in,"},{"speaker":"ERICA","startTime":1030.04,"endTime":1035.05,"body":"using assistive technology that"},{"speaker":"ERICA","startTime":1030.04,"endTime":1035.05,"body":"that is really a learned skill"},{"speaker":"ERICA","startTime":1035.05,"endTime":1041.91,"body":"and it takes years of practice"},{"speaker":"ERICA","startTime":1035.05,"endTime":1041.91,"body":"and learning and trial and error"},{"speaker":"ERICA","startTime":1041.91,"endTime":1045.23,"body":"and figuring out the tips"},{"speaker":"ERICA","startTime":1041.91,"endTime":1045.23,"body":"and tricks and techniques"},{"speaker":"ERICA","startTime":1045.23,"endTime":1047.52,"body":"that might change year"},{"speaker":"ERICA","startTime":1045.23,"endTime":1047.52,"body":"over year,"},{"speaker":"ERICA","startTime":1047.52,"endTime":1050.17,"body":"as the version changes"},{"speaker":"ERICA","startTime":1047.52,"endTime":1050.17,"body":"of the tool"},{"speaker":"ERICA","startTime":1051.58,"endTime":1056.3,"body":"and that is something"},{"speaker":"ERICA","startTime":1051.58,"endTime":1056.3,"body":"that you know,"},{"speaker":"ERICA","startTime":1056.3,"endTime":1060.81,"body":"really has to be recognised"},{"speaker":"ERICA","startTime":1056.3,"endTime":1060.81,"body":"for high level of technique."},{"speaker":"NEIL","startTime":1062.97,"endTime":1065.32,"body":"So you know, picking up"},{"speaker":"NEIL","startTime":1062.97,"endTime":1065.32,"body":"on those points"},{"speaker":"NEIL","startTime":1065.32,"endTime":1066.96,"body":"and the points"},{"speaker":"NEIL","startTime":1065.32,"endTime":1066.96,"body":"that Anthony made,"},{"speaker":"NEIL","startTime":1066.96,"endTime":1075.3,"body":"I think this is really where"},{"speaker":"NEIL","startTime":1066.96,"endTime":1075.3,"body":"user testing comes into its own"},{"speaker":"NEIL","startTime":1075.3,"endTime":1077.2,"body":"because a lot of people"},{"speaker":"NEIL","startTime":1077.2,"endTime":1080.07,"body":"that are professionally"},{"speaker":"NEIL","startTime":1077.2,"endTime":1080.07,"body":"engaged in accessibility"},{"speaker":"NEIL","startTime":1081.0,"endTime":1084.59,"body":"or who are engaged"},{"speaker":"NEIL","startTime":1081.0,"endTime":1084.59,"body":"regularly by you know"},{"speaker":"NEIL","startTime":1085.36,"endTime":1087.54,"body":"people wanting"},{"speaker":"NEIL","startTime":1085.36,"endTime":1087.54,"body":"to make stuff accessible,"},{"speaker":"NEIL","startTime":1087.54,"endTime":1093.46,"body":"are those power users and so"},{"speaker":"NEIL","startTime":1087.54,"endTime":1093.46,"body":"stuff gets through the gate"},{"speaker":"NEIL","startTime":1094.08,"endTime":1097.21,"body":"because those power users"},{"speaker":"NEIL","startTime":1094.08,"endTime":1097.21,"body":"know all of the settings"},{"speaker":"NEIL","startTime":1097.21,"endTime":1101.03,"body":"and know how to compensate"},{"speaker":"NEIL","startTime":1097.21,"endTime":1101.03,"body":"for some of the quirks"},{"speaker":"NEIL","startTime":1102.24,"endTime":1106.17,"body":"and so on and in fact,"},{"speaker":"NEIL","startTime":1102.24,"endTime":1106.17,"body":"where former colleagues of mine"},{"speaker":"NEIL","startTime":1106.17,"endTime":1110.6,"body":"have been Jaws"},{"speaker":"NEIL","startTime":1106.17,"endTime":1110.6,"body":"power users well yes,"},{"speaker":"NEIL","startTime":1110.6,"endTime":1113.18,"body":"it's not technically complaint"},{"speaker":"NEIL","startTime":1110.6,"endTime":1113.18,"body":"but I can use it"},{"speaker":"NEIL","startTime":1113.18,"endTime":1116.71,"body":"and therefore it's not"},{"speaker":"NEIL","startTime":1113.18,"endTime":1116.71,"body":"inaccessible and yet,"},{"speaker":"NEIL","startTime":1117.54,"endTime":1123.04,"body":"actually it's still unusable for"},{"speaker":"NEIL","startTime":1117.54,"endTime":1123.04,"body":"people that aren't power users."},{"speaker":"NEIL","startTime":1123.04,"endTime":1129.45,"body":"How do you what kind of advice"},{"speaker":"NEIL","startTime":1123.04,"endTime":1129.45,"body":"would you all have"},{"speaker":"NEIL","startTime":1129.45,"endTime":1133.89,"body":"for people to try"},{"speaker":"NEIL","startTime":1129.45,"endTime":1133.89,"body":"and develop things"},{"speaker":"NEIL","startTime":1133.89,"endTime":1138.05,"body":"that both have a satisfying"},{"speaker":"NEIL","startTime":1133.89,"endTime":1138.05,"body":"experience for power users"},{"speaker":"NEIL","startTime":1138.05,"endTime":1141.79,"body":"and at the same time"},{"speaker":"NEIL","startTime":1138.05,"endTime":1141.79,"body":"don't become unduly complex"},{"speaker":"NEIL","startTime":1141.79,"endTime":1145.09,"body":"for those people who are"},{"speaker":"NEIL","startTime":1141.79,"endTime":1145.09,"body":"probably the vast majority"},{"speaker":"NEIL","startTime":1145.78,"endTime":1151.58,"body":"that use assistive tech but use"},{"speaker":"NEIL","startTime":1145.78,"endTime":1151.58,"body":"the core features, you know."},{"speaker":"NEIL","startTime":1151.58,"endTime":1156.74,"body":"I am a speech recognition user,"},{"speaker":"NEIL","startTime":1151.58,"endTime":1156.74,"body":"I do know quite a bit"},{"speaker":"NEIL","startTime":1156.74,"endTime":1161.13,"body":"about the sort of"},{"speaker":"NEIL","startTime":1156.74,"endTime":1161.13,"body":"underlying features of Dragon,"},{"speaker":"NEIL","startTime":1161.13,"endTime":1163.55,"body":"for example but I don't"},{"speaker":"NEIL","startTime":1161.13,"endTime":1163.55,"body":"use them regularly."},{"speaker":"NEIL","startTime":1163.55,"endTime":1166.65,"body":"So, you know my dictation,"},{"speaker":"NEIL","startTime":1166.65,"endTime":1170.02,"body":"my correction and some"},{"speaker":"NEIL","startTime":1166.65,"endTime":1170.02,"body":"of my navigation by speech"},{"speaker":"NEIL","startTime":1170.02,"endTime":1175.41,"body":"are fine but the more"},{"speaker":"NEIL","startTime":1170.02,"endTime":1175.41,"body":"complex features,"},{"speaker":"NEIL","startTime":1175.41,"endTime":1179.37,"body":"all of these kinds of things."},{"speaker":"NEIL","startTime":1175.41,"endTime":1179.37,"body":"I am rusty and I am clunky with,"},{"speaker":"NEIL","startTime":1179.37,"endTime":1184.81,"body":"and I wouldn't necessarily find"},{"speaker":"NEIL","startTime":1179.37,"endTime":1184.81,"body":"my way around a website"},{"speaker":"NEIL","startTime":1186.2,"endTime":1189.18,"body":"if I was using my voice"},{"speaker":"NEIL","startTime":1186.2,"endTime":1189.18,"body":"in the same way"},{"speaker":"NEIL","startTime":1189.18,"endTime":1191.07,"body":"that a power user would."},{"speaker":"NEIL","startTime":1191.07,"endTime":1196.08,"body":"And so, how do you advise people"},{"speaker":"NEIL","startTime":1191.07,"endTime":1196.08,"body":"where to strike that balance"},{"speaker":"NEIL","startTime":1196.08,"endTime":1198.59,"body":"or how to build"},{"speaker":"NEIL","startTime":1196.08,"endTime":1198.59,"body":"in that flexibility"},{"speaker":"NEIL","startTime":1198.59,"endTime":1201.29,"body":"to give both sets of users"},{"speaker":"NEIL","startTime":1198.59,"endTime":1201.29,"body":"a good experience?"},{"speaker":"ANTHONY","startTime":1202.34,"endTime":1204.17,"body":"I would imagine Erica or Jay"},{"speaker":"ANTHONY","startTime":1204.17,"endTime":1206.91,"body":"have something to say with that"},{"speaker":"ANTHONY","startTime":1206.91,"endTime":1209.24,"body":"but I just want to first of"},{"speaker":"ANTHONY","startTime":1206.91,"endTime":1209.24,"body":"all make the point"},{"speaker":"ANTHONY","startTime":1209.24,"endTime":1212.78,"body":"that you should move away"},{"speaker":"ANTHONY","startTime":1209.24,"endTime":1212.78,"body":"from only focusing on Jaws"},{"speaker":"ANTHONY","startTime":1212.78,"endTime":1214.95,"body":"as a screen reader"},{"speaker":"ANTHONY","startTime":1212.78,"endTime":1214.95,"body":"for many reasons,"},{"speaker":"ANTHONY","startTime":1214.95,"endTime":1216.51,"body":"one, it's very expensive right"},{"speaker":"ANTHONY","startTime":1216.51,"endTime":1220.23,"body":"and unless your government gives"},{"speaker":"ANTHONY","startTime":1216.51,"endTime":1220.23,"body":"it to you or your employer,"},{"speaker":"ANTHONY","startTime":1220.23,"endTime":1223.9,"body":"you buy it which is I mean"},{"speaker":"ANTHONY","startTime":1220.23,"endTime":1223.9,"body":"the prices vary."},{"speaker":"ANTHONY","startTime":1223.9,"endTime":1226.87,"body":"But at one point"},{"speaker":"ANTHONY","startTime":1223.9,"endTime":1226.87,"body":"it was like one,"},{"speaker":"ANTHONY","startTime":1226.87,"endTime":1229.86,"body":"US$1,000 to get that and so,"},{"speaker":"ANTHONY","startTime":1230.71,"endTime":1233.68,"body":"for a company to say well"},{"speaker":"ANTHONY","startTime":1230.71,"endTime":1233.68,"body":"our product works with Jaws,"},{"speaker":"ANTHONY","startTime":1233.68,"endTime":1235.39,"body":"now you're adding"},{"speaker":"ANTHONY","startTime":1233.68,"endTime":1235.39,"body":"the extra barrier"},{"speaker":"ANTHONY","startTime":1235.39,"endTime":1237.51,"body":"that you have to have"},{"speaker":"ANTHONY","startTime":1235.39,"endTime":1237.51,"body":"with this program,"},{"speaker":"ANTHONY","startTime":1237.51,"endTime":1241.95,"body":"maybe 15 years ago Jaws was it,"},{"speaker":"ANTHONY","startTime":1237.51,"endTime":1241.95,"body":"right moving into of course,"},{"speaker":"ANTHONY","startTime":1241.95,"endTime":1244.2,"body":"Windows you've got NVDA,"},{"speaker":"ANTHONY","startTime":1241.95,"endTime":1244.2,"body":"you've got Narrator."},{"speaker":"ANTHONY","startTime":1245.25,"endTime":1249.11,"body":"I always try to make it a point"},{"speaker":"ANTHONY","startTime":1245.25,"endTime":1249.11,"body":"to test something with NVDA"},{"speaker":"ANTHONY","startTime":1249.11,"endTime":1255.1,"body":"because I think it's probably"},{"speaker":"ANTHONY","startTime":1249.11,"endTime":1255.1,"body":"the most popular screen reader"},{"speaker":"ANTHONY","startTime":1255.1,"endTime":1256.46,"body":"on Windows"},{"speaker":"ANTHONY","startTime":1255.1,"endTime":1256.46,"body":"in the world, right?"},{"speaker":"ANTHONY","startTime":1256.46,"endTime":1259.6,"body":"And so, making sure"},{"speaker":"ANTHONY","startTime":1256.46,"endTime":1259.6,"body":"that works with NVDA,"},{"speaker":"ANTHONY","startTime":1259.6,"endTime":1261.33,"body":"it will most likely"},{"speaker":"ANTHONY","startTime":1259.6,"endTime":1261.33,"body":"also work with Jaws,"},{"speaker":"ANTHONY","startTime":1261.33,"endTime":1263.27,"body":"it's very unlikely"},{"speaker":"ANTHONY","startTime":1261.33,"endTime":1263.27,"body":"that it wouldn't."},{"speaker":"ANTHONY","startTime":1263.27,"endTime":1266.7,"body":"Same goes now for testing"},{"speaker":"ANTHONY","startTime":1263.27,"endTime":1266.7,"body":"with screen readers on Mac,"},{"speaker":"ANTHONY","startTime":1266.7,"endTime":1268.76,"body":"not the only one voice over."},{"speaker":"ANTHONY","startTime":1268.76,"endTime":1272.79,"body":"But yeah, I think bringing"},{"speaker":"ANTHONY","startTime":1268.76,"endTime":1272.79,"body":"the focus away from Jaws"},{"speaker":"ANTHONY","startTime":1273.83,"endTime":1276.86,"body":"helps I think people be"},{"speaker":"ANTHONY","startTime":1273.83,"endTime":1276.86,"body":"more encouraged to test."},{"speaker":"ANTHONY","startTime":1276.86,"endTime":1278.71,"body":"It's no longer just"},{"speaker":"ANTHONY","startTime":1276.86,"endTime":1278.71,"body":"a financial thing"},{"speaker":"ANTHONY","startTime":1279.99,"endTime":1283.67,"body":"that you have to buy the screen"},{"speaker":"ANTHONY","startTime":1279.99,"endTime":1283.67,"body":"reader even just to get started."},{"speaker":"ANTHONY","startTime":1283.67,"endTime":1286.06,"body":"Yeah. That's what I would"},{"speaker":"ANTHONY","startTime":1283.67,"endTime":1286.06,"body":"chime in about that."},{"speaker":"ANTHONY","startTime":1286.06,"endTime":1289.85,"body":"But I will let Jay"},{"speaker":"ANTHONY","startTime":1286.06,"endTime":1289.85,"body":"and Erica add to that"},{"speaker":"ANTHONY","startTime":1289.85,"endTime":1291.749,"body":"and focus more"},{"speaker":"ANTHONY","startTime":1289.85,"endTime":1291.749,"body":"on your question, yeah."},{"speaker":"JESSICA","startTime":1293.42,"endTime":1299.21,"body":"I know for me, when I would work"},{"speaker":"JESSICA","startTime":1299.21,"endTime":1301.29,"body":"as an assistive"},{"speaker":"JESSICA","startTime":1299.21,"endTime":1301.29,"body":"technology specialist,"},{"speaker":"JESSICA","startTime":1302.61,"endTime":1304.75,"body":"it was always about"},{"speaker":"JESSICA","startTime":1302.61,"endTime":1304.75,"body":"those built-in features"},{"speaker":"JESSICA","startTime":1304.75,"endTime":1306.91,"body":"because that is"},{"speaker":"JESSICA","startTime":1304.75,"endTime":1306.91,"body":"what people had on hand."},{"speaker":"JESSICA","startTime":1306.91,"endTime":1308.7,"body":"I think making sure"},{"speaker":"JESSICA","startTime":1308.7,"endTime":1311.09,"body":"if you are looking"},{"speaker":"JESSICA","startTime":1308.7,"endTime":1311.09,"body":"at your usability features"},{"speaker":"JESSICA","startTime":1311.09,"endTime":1313.11,"body":"and how people"},{"speaker":"JESSICA","startTime":1311.09,"endTime":1313.11,"body":"are going to navigate,"},{"speaker":"JESSICA","startTime":1313.11,"endTime":1315.46,"body":"a lot of times especially"},{"speaker":"JESSICA","startTime":1313.11,"endTime":1315.46,"body":"with new users,"},{"speaker":"JESSICA","startTime":1315.46,"endTime":1317.75,"body":"they're probably going to start"},{"speaker":"JESSICA","startTime":1315.46,"endTime":1317.75,"body":"with what's in their hand"},{"speaker":"JESSICA","startTime":1317.75,"endTime":1319.39,"body":"or what's currently"},{"speaker":"JESSICA","startTime":1317.75,"endTime":1319.39,"body":"available to them,"},{"speaker":"JESSICA","startTime":1319.39,"endTime":1322.63,"body":"without having to purchase"},{"speaker":"JESSICA","startTime":1319.39,"endTime":1322.63,"body":"extra things,"},{"speaker":"JESSICA","startTime":1322.63,"endTime":1324.98,"body":"without having to make"},{"speaker":"JESSICA","startTime":1322.63,"endTime":1324.98,"body":"extra downloads."},{"speaker":"JESSICA","startTime":1324.98,"endTime":1327.95,"body":"So, looking at you know"},{"speaker":"JESSICA","startTime":1324.98,"endTime":1327.95,"body":"if you're on a Mac,"},{"speaker":"JESSICA","startTime":1328.86,"endTime":1331.459,"body":"what's your voiceover doing,"},{"speaker":"JESSICA","startTime":1328.86,"endTime":1331.459,"body":"when you're on Windows,"},{"speaker":"JESSICA","startTime":1332.03,"endTime":1334.56,"body":"those accessibility features"},{"speaker":"JESSICA","startTime":1332.03,"endTime":1334.56,"body":"that are built into the system."},{"speaker":"JESSICA","startTime":1334.56,"endTime":1336.56,"body":"That is usually"},{"speaker":"JESSICA","startTime":1334.56,"endTime":1336.56,"body":"where I see most people,"},{"speaker":"JESSICA","startTime":1337.24,"endTime":1339.74,"body":"especially if they're"},{"speaker":"JESSICA","startTime":1337.24,"endTime":1339.74,"body":"brand-new users,"},{"speaker":"JESSICA","startTime":1339.74,"endTime":1342.11,"body":"they don't have anyone"},{"speaker":"JESSICA","startTime":1339.74,"endTime":1342.11,"body":"to guide them yet."},{"speaker":"JESSICA","startTime":1342.11,"endTime":1344.11,"body":"They go with the first"},{"speaker":"JESSICA","startTime":1342.11,"endTime":1344.11,"body":"things they find."},{"speaker":"JESSICA","startTime":1344.11,"endTime":1346.98,"body":"And if they find it"},{"speaker":"JESSICA","startTime":1344.11,"endTime":1346.98,"body":"on their computer as a built in,"},{"speaker":"JESSICA","startTime":1346.98,"endTime":1349.079,"body":"that is what they are"},{"speaker":"JESSICA","startTime":1346.98,"endTime":1349.079,"body":"going to start with."},{"speaker":"ERICA","startTime":1350.64,"endTime":1354.55,"body":"I would say if you were"},{"speaker":"ERICA","startTime":1350.64,"endTime":1354.55,"body":"in the accessibility field"},{"speaker":"ERICA","startTime":1354.55,"endTime":1358.14,"body":"and you're meeting power users"},{"speaker":"ERICA","startTime":1354.55,"endTime":1358.14,"body":"and power users"},{"speaker":"ERICA","startTime":1358.14,"endTime":1361.9,"body":"and power users you night"},{"speaker":"ERICA","startTime":1358.14,"endTime":1361.9,"body":"just have to get out"},{"speaker":"ERICA","startTime":1361.9,"endTime":1364.0,"body":"and pound"},{"speaker":"ERICA","startTime":1361.9,"endTime":1364.0,"body":"the pavement a little bit."},{"speaker":"ERICA","startTime":1364.0,"endTime":1365.95,"body":"Talk to some of those"},{"speaker":"ERICA","startTime":1364.0,"endTime":1365.95,"body":"power users"},{"speaker":"ERICA","startTime":1365.95,"endTime":1369.78,"body":"and say hey, this is what"},{"speaker":"ERICA","startTime":1365.95,"endTime":1369.78,"body":"I really want to know."},{"speaker":"ERICA","startTime":1369.78,"endTime":1374.11,"body":"I know you're really experienced"},{"speaker":"ERICA","startTime":1369.78,"endTime":1374.11,"body":"but I am a wondering about this,"},{"speaker":"ERICA","startTime":1374.7,"endTime":1376.98,"body":"and you know, people might start"},{"speaker":"ERICA","startTime":1376.98,"endTime":1379.51,"body":"to bring into"},{"speaker":"ERICA","startTime":1376.98,"endTime":1379.51,"body":"the conversation you know,"},{"speaker":"ERICA","startTime":1379.51,"endTime":1383.57,"body":"oh, when I started first"},{"speaker":"ERICA","startTime":1379.51,"endTime":1383.57,"body":"using my assistive technology,"},{"speaker":"ERICA","startTime":1383.57,"endTime":1386.3,"body":"you know this is something"},{"speaker":"ERICA","startTime":1383.57,"endTime":1386.3,"body":"I ran into all the time."},{"speaker":"ERICA","startTime":1386.83,"endTime":1389.75,"body":"I learned how to do these"},{"speaker":"ERICA","startTime":1386.83,"endTime":1389.75,"body":"five years into the experience"},{"speaker":"ERICA","startTime":1389.75,"endTime":1391.6,"body":"I didn't know this"},{"speaker":"ERICA","startTime":1389.75,"endTime":1391.6,"body":"from the beginning of"},{"speaker":"ERICA","startTime":1391.6,"endTime":1394.0,"body":"or they might be able"},{"speaker":"ERICA","startTime":1391.6,"endTime":1394.0,"body":"to help you"},{"speaker":"ERICA","startTime":1394.0,"endTime":1397.41,"body":"make connections"},{"speaker":"ERICA","startTime":1394.0,"endTime":1397.41,"body":"with their wider community."},{"speaker":"ERICA","startTime":1398.79,"endTime":1402.5,"body":"Maybe they are part of"},{"speaker":"ERICA","startTime":1398.79,"endTime":1402.5,"body":"their local NFB chapter"},{"speaker":"ERICA","startTime":1403.01,"endTime":1404.99,"body":"and they will say"},{"speaker":"ERICA","startTime":1404.99,"endTime":1408.93,"body":"Oh, you know what,"},{"speaker":"ERICA","startTime":1404.99,"endTime":1408.93,"body":"if you bring in and again"},{"speaker":"ERICA","startTime":1408.93,"endTime":1411.479,"body":"going back to you know"},{"speaker":"ERICA","startTime":1408.93,"endTime":1411.479,"body":"validating the contribution,"},{"speaker":"ERICA","startTime":1412.03,"endTime":1414.56,"body":"I can introduce you"},{"speaker":"ERICA","startTime":1412.03,"endTime":1414.56,"body":"to some of the people"},{"speaker":"ERICA","startTime":1414.56,"endTime":1416.2,"body":"in our mentorship group,"},{"speaker":"ERICA","startTime":1416.2,"endTime":1420.09,"body":"you know, people who are new"},{"speaker":"ERICA","startTime":1416.2,"endTime":1420.09,"body":"to assistive technology"},{"speaker":"ERICA","startTime":1420.09,"endTime":1422.56,"body":"and you know"},{"speaker":"ERICA","startTime":1420.09,"endTime":1422.56,"body":"what don't you talk to them."},{"speaker":"ERICA","startTime":1423.34,"endTime":1428.13,"body":"So don't be afraid to say,"},{"speaker":"ERICA","startTime":1423.34,"endTime":1428.13,"body":"you know I am at a loss."},{"speaker":"ERICA","startTime":1428.13,"endTime":1430.72,"body":"I am wondering how"},{"speaker":"ERICA","startTime":1428.13,"endTime":1430.72,"body":"this piece of technology"},{"speaker":"ERICA","startTime":1430.72,"endTime":1431.98,"body":"is going to be different"},{"speaker":"ERICA","startTime":1431.98,"endTime":1434.78,"body":"for people with"},{"speaker":"ERICA","startTime":1431.98,"endTime":1434.78,"body":"different experience levels"},{"speaker":"ERICA","startTime":1435.38,"endTime":1439.87,"body":"and I am asking you know"},{"speaker":"ERICA","startTime":1435.38,"endTime":1439.87,"body":"for some help with this,"},{"speaker":"ERICA","startTime":1439.87,"endTime":1441.93,"body":"I want to know"},{"speaker":"ERICA","startTime":1439.87,"endTime":1441.93,"body":"what you all think?"},{"speaker":"DEBRA","startTime":1444.59,"endTime":1445.93,"body":"Well said Erica, well said"},{"speaker":"DEBRA","startTime":1445.93,"endTime":1447.63,"body":"and I want to go back"},{"speaker":"DEBRA","startTime":1445.93,"endTime":1447.63,"body":"to something"},{"speaker":"DEBRA","startTime":1447.63,"endTime":1449.01,"body":"Anthony was talking about"},{"speaker":"DEBRA","startTime":1449.01,"endTime":1451.66,"body":"because I just thought"},{"speaker":"DEBRA","startTime":1449.01,"endTime":1451.66,"body":"it was a very important point."},{"speaker":"DEBRA","startTime":1452.48,"endTime":1455.73,"body":"I agree that focusing in on"},{"speaker":"DEBRA","startTime":1455.73,"endTime":1457.76,"body":"just one type"},{"speaker":"DEBRA","startTime":1455.73,"endTime":1457.76,"body":"of assistive technology,"},{"speaker":"DEBRA","startTime":1457.76,"endTime":1461.05,"body":"especially the most expensive"},{"speaker":"DEBRA","startTime":1457.76,"endTime":1461.05,"body":"one in the class."},{"speaker":"DEBRA","startTime":1461.67,"endTime":1464.91,"body":"Not always the most"},{"speaker":"DEBRA","startTime":1461.67,"endTime":1464.91,"body":"preferred one by the users,"},{"speaker":"DEBRA","startTime":1464.91,"endTime":1467.81,"body":"it seems like we should consider"},{"speaker":"DEBRA","startTime":1464.91,"endTime":1467.81,"body":"what the users like to use."},{"speaker":"DEBRA","startTime":1467.81,"endTime":1471.04,"body":"But at the same time access"},{"speaker":"DEBRA","startTime":1467.81,"endTime":1471.04,"body":"to assistive technology"},{"speaker":"DEBRA","startTime":1471.04,"endTime":1473.21,"body":"and the right"},{"speaker":"DEBRA","startTime":1471.04,"endTime":1473.21,"body":"assistive technology,"},{"speaker":"DEBRA","startTime":1473.72,"endTime":1477.53,"body":"getting them the right assistive"},{"speaker":"DEBRA","startTime":1473.72,"endTime":1477.53,"body":"technology because sometimes,"},{"speaker":"DEBRA","startTime":1477.53,"endTime":1479.65,"body":"the right assistive technology"},{"speaker":"DEBRA","startTime":1477.53,"endTime":1479.65,"body":"just for example"},{"speaker":"DEBRA","startTime":1479.65,"endTime":1484.07,"body":"using MVDA as an example,"},{"speaker":"DEBRA","startTime":1479.65,"endTime":1484.07,"body":"not always employers want you"},{"speaker":"DEBRA","startTime":1484.07,"endTime":1487.86,"body":"to put open source"},{"speaker":"DEBRA","startTime":1484.07,"endTime":1487.86,"body":"on their systems."},{"speaker":"DEBRA","startTime":1487.86,"endTime":1492.35,"body":"And it's really a shame because"},{"speaker":"DEBRA","startTime":1487.86,"endTime":1492.35,"body":"MVDA is recognised you know"},{"speaker":"DEBRA","startTime":1494.1,"endTime":1495.98,"body":"as a wonderful"},{"speaker":"DEBRA","startTime":1494.1,"endTime":1495.98,"body":"screen reader."},{"speaker":"DEBRA","startTime":1495.98,"endTime":1498.67,"body":"But it's just something"},{"speaker":"DEBRA","startTime":1495.98,"endTime":1498.67,"body":"that sometimes employees"},{"speaker":"DEBRA","startTime":1498.67,"endTime":1501.03,"body":"don't get the choice"},{"speaker":"DEBRA","startTime":1498.67,"endTime":1501.03,"body":"and I remember early in"},{"speaker":"DEBRA","startTime":1501.03,"endTime":1503.39,"body":"on the conversation"},{"speaker":"DEBRA","startTime":1501.03,"endTime":1503.39,"body":"or a few years ago,"},{"speaker":"DEBRA","startTime":1505.66,"endTime":1507.29,"body":"it was like almost"},{"speaker":"DEBRA","startTime":1505.66,"endTime":1507.29,"body":"ten years ago,"},{"speaker":"DEBRA","startTime":1507.29,"endTime":1510.78,"body":"there were corporations"},{"speaker":"DEBRA","startTime":1507.29,"endTime":1510.78,"body":"and some government agencies"},{"speaker":"DEBRA","startTime":1510.78,"endTime":1513.55,"body":"in the United States"},{"speaker":"DEBRA","startTime":1510.78,"endTime":1513.55,"body":"that were actually going online"},{"speaker":"DEBRA","startTime":1513.55,"endTime":1516.07,"body":"and saying in their"},{"speaker":"DEBRA","startTime":1513.55,"endTime":1516.07,"body":"accessibility section"},{"speaker":"DEBRA","startTime":1516.07,"endTime":1519.12,"body":"that we prefer you"},{"speaker":"DEBRA","startTime":1516.07,"endTime":1519.12,"body":"to use jaws"},{"speaker":"DEBRA","startTime":1519.12,"endTime":1522.99,"body":"and they were naming"},{"speaker":"DEBRA","startTime":1519.12,"endTime":1522.99,"body":"assistive technology products"},{"speaker":"DEBRA","startTime":1522.99,"endTime":1524.9,"body":"and I went to the ones"},{"speaker":"DEBRA","startTime":1522.99,"endTime":1524.9,"body":"I was working with"},{"speaker":"DEBRA","startTime":1524.9,"endTime":1527.73,"body":"and said stop it,"},{"speaker":"DEBRA","startTime":1524.9,"endTime":1527.73,"body":"that is in your place"},{"speaker":"DEBRA","startTime":1527.73,"endTime":1530.22,"body":"to decide what"},{"speaker":"DEBRA","startTime":1527.73,"endTime":1530.22,"body":"assistive technology we use."},{"speaker":"DEBRA","startTime":1530.76,"endTime":1533.93,"body":"Your job is to be accessibility,"},{"speaker":"DEBRA","startTime":1530.76,"endTime":1533.93,"body":"which is your job."},{"speaker":"DEBRA","startTime":1533.93,"endTime":1535.23,"body":"And of course, usable."},{"speaker":"DEBRA","startTime":1535.23,"endTime":1537.58,"body":"You want your customers"},{"speaker":"DEBRA","startTime":1535.23,"endTime":1537.58,"body":"to use your"},{"speaker":"DEBRA","startTime":1538.3,"endTime":1540.52,"body":"and so the assistive"},{"speaker":"DEBRA","startTime":1538.3,"endTime":1540.52,"body":"technology"},{"speaker":"DEBRA","startTime":1540.52,"endTime":1545.83,"body":"continues to be"},{"speaker":"DEBRA","startTime":1540.52,"endTime":1545.83,"body":"a really robust conversation"},{"speaker":"DEBRA","startTime":1545.83,"endTime":1547.4,"body":"and there are"},{"speaker":"DEBRA","startTime":1545.83,"endTime":1547.4,"body":"some interesting things"},{"speaker":"DEBRA","startTime":1547.4,"endTime":1549.5,"body":"that I heard yesterday"},{"speaker":"DEBRA","startTime":1547.4,"endTime":1549.5,"body":"which we can't talk about"},{"speaker":"DEBRA","startTime":1549.5,"endTime":1552.82,"body":"but something that is happening"},{"speaker":"DEBRA","startTime":1549.5,"endTime":1552.82,"body":"with assistive technology"},{"speaker":"DEBRA","startTime":1552.82,"endTime":1555.27,"body":"that I think will help."},{"speaker":"DEBRA","startTime":1552.82,"endTime":1555.27,"body":"But there are some people"},{"speaker":"DEBRA","startTime":1556.05,"endTime":1560.07,"body":"that if a website"},{"speaker":"DEBRA","startTime":1556.05,"endTime":1560.07,"body":"is fully accessible,"},{"speaker":"DEBRA","startTime":1560.07,"endTime":1562.14,"body":"we don't need"},{"speaker":"DEBRA","startTime":1560.07,"endTime":1562.14,"body":"assistive technology,"},{"speaker":"DEBRA","startTime":1562.65,"endTime":1565.38,"body":"which always confuses me"},{"speaker":"DEBRA","startTime":1562.65,"endTime":1565.38,"body":"how right"},{"speaker":"DEBRA","startTime":1565.38,"endTime":1567.179,"body":"I see Erica"},{"speaker":"DEBRA","startTime":1565.38,"endTime":1567.179,"body":"making a face right now,"},{"speaker":"DEBRA","startTime":1569.09,"endTime":1570.69,"body":"but I am just curious,"},{"speaker":"DEBRA","startTime":1570.69,"endTime":1574.09,"body":"Anthony maybe you can"},{"speaker":"DEBRA","startTime":1570.69,"endTime":1574.09,"body":"answer that question,"},{"speaker":"DEBRA","startTime":1574.09,"endTime":1577.4,"body":"so as long as my website"},{"speaker":"DEBRA","startTime":1574.09,"endTime":1577.4,"body":"is fully accessible"},{"speaker":"DEBRA","startTime":1577.4,"endTime":1579.84,"body":"you don't need"},{"speaker":"DEBRA","startTime":1577.4,"endTime":1579.84,"body":"assistive technology, right?"},{"speaker":"DEBRA","startTime":1579.84,"endTime":1582.03,"body":"I am being sarcastic"},{"speaker":"DEBRA","startTime":1579.84,"endTime":1582.03,"body":"but please answer."},{"speaker":"ANTHONY","startTime":1582.9,"endTime":1584.93,"body":"Yes, and I would"},{"speaker":"ANTHONY","startTime":1582.9,"endTime":1584.93,"body":"make a point about Jaws,"},{"speaker":"ANTHONY","startTime":1584.93,"endTime":1586.22,"body":"I mean, I use it every day,"},{"speaker":"ANTHONY","startTime":1586.22,"endTime":1589.01,"body":"so it's I have been lucky"},{"speaker":"ANTHONY","startTime":1586.22,"endTime":1589.01,"body":"to have been trained on it"},{"speaker":"ANTHONY","startTime":1589.01,"endTime":1592.36,"body":"and there is"},{"speaker":"ANTHONY","startTime":1589.01,"endTime":1592.36,"body":"powerful functionality"},{"speaker":"ANTHONY","startTime":1592.36,"endTime":1596.04,"body":"still with scripting"},{"speaker":"ANTHONY","startTime":1592.36,"endTime":1596.04,"body":"and just fine tune,"},{"speaker":"ANTHONY","startTime":1596.04,"endTime":1597.53,"body":"I am very detailed orientated"},{"speaker":"ANTHONY","startTime":1597.53,"endTime":1600.75,"body":"and I like to know"},{"speaker":"ANTHONY","startTime":1597.53,"endTime":1600.75,"body":"everything and so far"},{"speaker":"ANTHONY","startTime":1600.75,"endTime":1602.65,"body":"I mean Jaws does it"},{"speaker":"ANTHONY","startTime":1600.75,"endTime":1602.65,"body":"for me but again"},{"speaker":"ANTHONY","startTime":1602.65,"endTime":1604.34,"body":"to force people into it,"},{"speaker":"ANTHONY","startTime":1604.34,"endTime":1607.28,"body":"I guess sometimes employers"},{"speaker":"ANTHONY","startTime":1604.34,"endTime":1607.28,"body":"want that security"},{"speaker":"ANTHONY","startTime":1607.28,"endTime":1608.61,"body":"of having somebody"},{"speaker":"ANTHONY","startTime":1607.28,"endTime":1608.61,"body":"to go to like"},{"speaker":"ANTHONY","startTime":1608.61,"endTime":1610.23,"body":"if the program crashes"},{"speaker":"ANTHONY","startTime":1608.61,"endTime":1610.23,"body":"or whatever,"},{"speaker":"ANTHONY","startTime":1610.23,"endTime":1613.33,"body":"not just open sources,"},{"speaker":"ANTHONY","startTime":1610.23,"endTime":1613.33,"body":"ambiguous group on the web."},{"speaker":"ANTHONY","startTime":1614.34,"endTime":1616.86,"body":"But yeah, I mean its still,"},{"speaker":"ANTHONY","startTime":1616.86,"endTime":1618.56,"body":"I think people"},{"speaker":"ANTHONY","startTime":1616.86,"endTime":1618.56,"body":"are misinterpreting"},{"speaker":"ANTHONY","startTime":1619.64,"endTime":1621.2,"body":"some of the people"},{"speaker":"ANTHONY","startTime":1619.64,"endTime":1621.2,"body":"pitching these ideas"},{"speaker":"ANTHONY","startTime":1621.2,"endTime":1624.05,"body":"are missing"},{"speaker":"ANTHONY","startTime":1621.2,"endTime":1624.05,"body":"what assistive technology does."},{"speaker":"ANTHONY","startTime":1624.05,"endTime":1626.71,"body":"So, a lot I mean"},{"speaker":"ANTHONY","startTime":1624.05,"endTime":1626.71,"body":"I am a new junky,"},{"speaker":"ANTHONY","startTime":1626.71,"endTime":1629.71,"body":"I teach journalism and I use"},{"speaker":"ANTHONY","startTime":1626.71,"endTime":1629.71,"body":"news articles all the time"},{"speaker":"ANTHONY","startTime":1629.71,"endTime":1631.49,"body":"and I have come across now,"},{"speaker":"ANTHONY","startTime":1629.71,"endTime":1631.49,"body":"a lot of these,"},{"speaker":"ANTHONY","startTime":1631.49,"endTime":1635.96,"body":"they have like a listen button"},{"speaker":"ANTHONY","startTime":1631.49,"endTime":1635.96,"body":"and it plays the article,"},{"speaker":"ANTHONY","startTime":1635.96,"endTime":1638.38,"body":"sometimes voice activated"},{"speaker":"ANTHONY","startTime":1635.96,"endTime":1638.38,"body":"which is fun,"},{"speaker":"ANTHONY","startTime":1638.38,"endTime":1640.48,"body":"but sometimes it is"},{"speaker":"ANTHONY","startTime":1638.38,"endTime":1640.48,"body":"just synthetic speech"},{"speaker":"ANTHONY","startTime":1640.48,"endTime":1643.26,"body":"but even that is not"},{"speaker":"ANTHONY","startTime":1640.48,"endTime":1643.26,"body":"an accessible alternative."},{"speaker":"ANTHONY","startTime":1643.95,"endTime":1645.4,"body":"I like to know"},{"speaker":"ANTHONY","startTime":1643.95,"endTime":1645.4,"body":"how words are spelled,"},{"speaker":"ANTHONY","startTime":1645.4,"endTime":1648.08,"body":"I like to know how sentences"},{"speaker":"ANTHONY","startTime":1645.4,"endTime":1648.08,"body":"are structured for me,"},{"speaker":"ANTHONY","startTime":1648.08,"endTime":1650.04,"body":"it's just for not only"},{"speaker":"ANTHONY","startTime":1648.08,"endTime":1650.04,"body":"just for pleasure"},{"speaker":"ANTHONY","startTime":1650.04,"endTime":1651.73,"body":"but if I am analysing"},{"speaker":"ANTHONY","startTime":1650.04,"endTime":1651.73,"body":"something,"},{"speaker":"ANTHONY","startTime":1652.51,"endTime":1654.65,"body":"I can't just go by"},{"speaker":"ANTHONY","startTime":1652.51,"endTime":1654.65,"body":"how someone reads something"},{"speaker":"ANTHONY","startTime":1654.65,"endTime":1656.0,"body":"and say that"},{"speaker":"ANTHONY","startTime":1654.65,"endTime":1656.0,"body":"is grammatically correct"},{"speaker":"ANTHONY","startTime":1656.0,"endTime":1658.34,"body":"and you spelled it right"},{"speaker":"ANTHONY","startTime":1656.0,"endTime":1658.34,"body":"or anything like that"},{"speaker":"ANTHONY","startTime":1658.34,"endTime":1659.58,"body":"and so that is just one example"},{"speaker":"ANTHONY","startTime":1659.58,"endTime":1660.88,"body":"where I think"},{"speaker":"ANTHONY","startTime":1659.58,"endTime":1660.88,"body":"that people feel like"},{"speaker":"ANTHONY","startTime":1660.88,"endTime":1664.56,"body":"Oh now folks can listen to my"},{"speaker":"ANTHONY","startTime":1660.88,"endTime":1664.56,"body":"news article, we are accessible."},{"speaker":"ANTHONY","startTime":1664.56,"endTime":1667.26,"body":"Well, no, it's fun,"},{"speaker":"ANTHONY","startTime":1664.56,"endTime":1667.26,"body":"it's a unique touch"},{"speaker":"ANTHONY","startTime":1668.54,"endTime":1671.37,"body":"but the actual news article"},{"speaker":"ANTHONY","startTime":1668.54,"endTime":1671.37,"body":"should still be presented"},{"speaker":"ANTHONY","startTime":1671.37,"endTime":1672.98,"body":"as paragraphs and headings."},{"speaker":"DEBRA","startTime":1675.1,"endTime":1676.96,"body":"Powerful point."},{"speaker":"ANTHONY","startTime":1676.96,"endTime":1678.2,"body":"All text and images."},{"speaker":"DEBRA","startTime":1678.2,"endTime":1680.099,"body":"Are you talking"},{"speaker":"DEBRA","startTime":1678.2,"endTime":1680.099,"body":"about usability again?"},{"speaker":"DEBRA","startTime":1681.14,"endTime":1683.22,"body":"You just went"},{"speaker":"DEBRA","startTime":1681.14,"endTime":1683.22,"body":"into usability again."},{"speaker":"ANTHONY","startTime":1683.22,"endTime":1686.56,"body":"Yeah, you can describe,"},{"speaker":"ANTHONY","startTime":1686.56,"endTime":1689.92,"body":"I mean I don't think"},{"speaker":"ANTHONY","startTime":1686.56,"endTime":1689.92,"body":"any of the narrated articles"},{"speaker":"ANTHONY","startTime":1689.92,"endTime":1691.76,"body":"I come across describe"},{"speaker":"ANTHONY","startTime":1691.76,"endTime":1694.22,"body":"what images are supplied"},{"speaker":"ANTHONY","startTime":1691.76,"endTime":1694.22,"body":"in an article."},{"speaker":"ANTHONY","startTime":1694.22,"endTime":1699.47,"body":"Whereas a good article with good"},{"speaker":"ANTHONY","startTime":1694.22,"endTime":1699.47,"body":"Alt text and a good caption"},{"speaker":"ANTHONY","startTime":1699.47,"endTime":1701.44,"body":"so that cited people"},{"speaker":"ANTHONY","startTime":1699.47,"endTime":1701.44,"body":"can also use that."},{"speaker":"ANTHONY","startTime":1701.44,"endTime":1708.58,"body":"That is all usability I say,"},{"speaker":"ANTHONY","startTime":1701.44,"endTime":1708.58,"body":"again it's more about higher ups"},{"speaker":"ANTHONY","startTime":1708.58,"endTime":1710.31,"body":"in that organisation"},{"speaker":"ANTHONY","startTime":1708.58,"endTime":1710.31,"body":"that misinterpret"},{"speaker":"ANTHONY","startTime":1710.31,"endTime":1711.97,"body":"Oh, we have the listen button,"},{"speaker":"ANTHONY","startTime":1710.31,"endTime":1711.97,"body":"we're good and well no,"},{"speaker":"ANTHONY","startTime":1711.97,"endTime":1715.12,"body":"it's not even about"},{"speaker":"ANTHONY","startTime":1711.97,"endTime":1715.12,"body":"the listen button, right?"},{"speaker":"DEBRA","startTime":1715.94,"endTime":1717.3,"body":"Great points."},{"speaker":"DEBRA","startTime":1717.3,"endTime":1719.86,"body":"I know Antonio had"},{"speaker":"DEBRA","startTime":1717.3,"endTime":1719.86,"body":"a question, Antonio? ."},{"speaker":"ANTONIO","startTime":1720.37,"endTime":1724.04,"body":"Yeah, I would like"},{"speaker":"ANTONIO","startTime":1720.37,"endTime":1724.04,"body":"to I know Erica and Anthony,"},{"speaker":"ANTONIO","startTime":1724.04,"endTime":1728.65,"body":"you take care of community"},{"speaker":"ANTONIO","startTime":1724.04,"endTime":1728.65,"body":"engagement and communications,"},{"speaker":"ANTONIO","startTime":1729.23,"endTime":1732.89,"body":"so I think"},{"speaker":"ANTONIO","startTime":1729.23,"endTime":1732.89,"body":"it would be very useful"},{"speaker":"ANTONIO","startTime":1734.08,"endTime":1739.16,"body":"to tell our audience"},{"speaker":"ANTONIO","startTime":1734.08,"endTime":1739.16,"body":"some of your experience"},{"speaker":"ANTONIO","startTime":1739.89,"endTime":1742.03,"body":"making content accessible,"},{"speaker":"ANTONIO","startTime":1742.03,"endTime":1744.52,"body":"particularly on the social"},{"speaker":"ANTONIO","startTime":1742.03,"endTime":1744.52,"body":"media channels"},{"speaker":"ANTONIO","startTime":1744.52,"endTime":1745.75,"body":"because I think"},{"speaker":"ANTONIO","startTime":1744.52,"endTime":1745.75,"body":"that is something"},{"speaker":"ANTONIO","startTime":1745.75,"endTime":1747.74,"body":"that everyone"},{"speaker":"ANTONIO","startTime":1745.75,"endTime":1747.74,"body":"is struggling today,"},{"speaker":"ANTONIO","startTime":1747.74,"endTime":1750.72,"body":"some platforms"},{"speaker":"ANTONIO","startTime":1747.74,"endTime":1750.72,"body":"are better than others,"},{"speaker":"ANTONIO","startTime":1750.72,"endTime":1753.19,"body":"you know they are tools"},{"speaker":"ANTONIO","startTime":1753.19,"endTime":1757.05,"body":"who do not have"},{"speaker":"ANTONIO","startTime":1753.19,"endTime":1757.05,"body":"the standard of accessibility"},{"speaker":"ANTONIO","startTime":1757.05,"endTime":1759.649,"body":"but they actually help us"},{"speaker":"ANTONIO","startTime":1757.05,"endTime":1759.649,"body":"to make content accessible"},{"speaker":"ANTONIO","startTime":1760.18,"endTime":1762.98,"body":"and sometimes they get"},{"speaker":"ANTONIO","startTime":1760.18,"endTime":1762.98,"body":"a little bit out of the radar;"},{"speaker":"ANTONIO","startTime":1762.98,"endTime":1765.87,"body":"can you share that experience"},{"speaker":"ANTONIO","startTime":1762.98,"endTime":1765.87,"body":"with us please?"},{"speaker":"ANTHONY","startTime":1766.77,"endTime":1772.01,"body":"I would say for us,"},{"speaker":"ANTHONY","startTime":1772.54,"endTime":1774.63,"body":"you know from the rise"},{"speaker":"ANTHONY","startTime":1772.54,"endTime":1774.63,"body":"of video content,"},{"speaker":"ANTHONY","startTime":1774.63,"endTime":1778.4,"body":"that's made the process"},{"speaker":"ANTHONY","startTime":1774.63,"endTime":1778.4,"body":"a little bit longer,"},{"speaker":"ANTHONY","startTime":1778.4,"endTime":1781.88,"body":"but again, all towards"},{"speaker":"ANTHONY","startTime":1778.4,"endTime":1781.88,"body":"making it accessible,"},{"speaker":"ANTHONY","startTime":1781.88,"endTime":1785.98,"body":"we have now started inputting"},{"speaker":"ANTHONY","startTime":1781.88,"endTime":1785.98,"body":"transcripts for our videos,"},{"speaker":"ANTHONY","startTime":1785.98,"endTime":1789.45,"body":"whether they are like"},{"speaker":"ANTHONY","startTime":1785.98,"endTime":1789.45,"body":"shorter videos,"},{"speaker":"ANTHONY","startTime":1789.45,"endTime":1790.66,"body":"a couple of minutes long"},{"speaker":"ANTHONY","startTime":1790.66,"endTime":1794.33,"body":"or an hour long discussion"},{"speaker":"ANTHONY","startTime":1790.66,"endTime":1794.33,"body":"and of course,"},{"speaker":"ANTHONY","startTime":1794.33,"endTime":1796.86,"body":"if you share short videos"},{"speaker":"ANTHONY","startTime":1794.33,"endTime":1796.86,"body":"on Twitter you can upload them"},{"speaker":"ANTHONY","startTime":1796.86,"endTime":1799.61,"body":"and now you can actually"},{"speaker":"ANTHONY","startTime":1796.86,"endTime":1799.61,"body":"upload a caption file"},{"speaker":"ANTHONY","startTime":1799.61,"endTime":1802.09,"body":"but still you cannot"},{"speaker":"ANTHONY","startTime":1799.61,"endTime":1802.09,"body":"include a transcript,"},{"speaker":"ANTHONY","startTime":1802.09,"endTime":1804.0,"body":"it just would not"},{"speaker":"ANTHONY","startTime":1802.09,"endTime":1804.0,"body":"fit into the Tweet."},{"speaker":"ANTHONY","startTime":1804.0,"endTime":1808.06,"body":"So, we have been linking to,"},{"speaker":"ANTHONY","startTime":1804.0,"endTime":1808.06,"body":"ongoing here,"},{"speaker":"ANTHONY","startTime":1808.06,"endTime":1809.6,"body":"creating a section"},{"speaker":"ANTHONY","startTime":1808.06,"endTime":1809.6,"body":"on our website"},{"speaker":"ANTHONY","startTime":1809.6,"endTime":1812.74,"body":"to create that would just be"},{"speaker":"ANTHONY","startTime":1809.6,"endTime":1812.74,"body":"full of our transcripts,"},{"speaker":"ANTHONY","startTime":1812.74,"endTime":1815.89,"body":"anyone that wants to read"},{"speaker":"ANTHONY","startTime":1812.74,"endTime":1815.89,"body":"the transcript of X video"},{"speaker":"ANTHONY","startTime":1816.96,"endTime":1818.41,"body":"can link to it"},{"speaker":"ANTHONY","startTime":1816.96,"endTime":1818.41,"body":"from our Twitter"},{"speaker":"ANTHONY","startTime":1818.41,"endTime":1821.4,"body":"and that will separate"},{"speaker":"ANTHONY","startTime":1818.41,"endTime":1821.4,"body":"our transcripts"},{"speaker":"ANTHONY","startTime":1821.4,"endTime":1824.1,"body":"from other content"},{"speaker":"ANTHONY","startTime":1821.4,"endTime":1824.1,"body":"from our blog for example."},{"speaker":"ANTHONY","startTime":1824.1,"endTime":1825.4,"body":"S I would say"},{"speaker":"ANTHONY","startTime":1824.1,"endTime":1825.4,"body":"that is kind of one"},{"speaker":"ANTHONY","startTime":1825.4,"endTime":1828.34,"body":"of my learning"},{"speaker":"ANTHONY","startTime":1825.4,"endTime":1828.34,"body":"experiences this year,"},{"speaker":"ANTHONY","startTime":1828.34,"endTime":1830.5,"body":"is kind of as we are"},{"speaker":"ANTHONY","startTime":1828.34,"endTime":1830.5,"body":"moving towards video,"},{"speaker":"ANTHONY","startTime":1831.77,"endTime":1834.61,"body":"it's all great to share online"},{"speaker":"ANTHONY","startTime":1831.77,"endTime":1834.61,"body":"on all the platforms,"},{"speaker":"ANTHONY","startTime":1834.61,"endTime":1838.16,"body":"some of them don't allow you"},{"speaker":"ANTHONY","startTime":1834.61,"endTime":1838.16,"body":"to bring in the captions yet"},{"speaker":"ANTHONY","startTime":1838.16,"endTime":1841.27,"body":"but linking to a transcript,"},{"speaker":"ANTHONY","startTime":1841.27,"endTime":1844.45,"body":"it's accessible that way"},{"speaker":"ANTHONY","startTime":1841.27,"endTime":1844.45,"body":"for people who are deaf blind"},{"speaker":"ANTHONY","startTime":1844.45,"endTime":1846.29,"body":"to who can appreciate"},{"speaker":"ANTHONY","startTime":1844.45,"endTime":1846.29,"body":"the content"},{"speaker":"ANTHONY","startTime":1846.96,"endTime":1850.86,"body":"without being able"},{"speaker":"ANTHONY","startTime":1846.96,"endTime":1850.86,"body":"to listen to it or hear it"},{"speaker":"ANTHONY","startTime":1850.86,"endTime":1852.15,"body":"but we've got a transcript,"},{"speaker":"ANTHONY","startTime":1852.15,"endTime":1854.0,"body":"you can read it"},{"speaker":"ANTHONY","startTime":1852.15,"endTime":1854.0,"body":"on your grill display"},{"speaker":"ANTHONY","startTime":1854.94,"endTime":1857.12,"body":"and you're good"},{"speaker":"ANTHONY","startTime":1854.94,"endTime":1857.12,"body":"but it is an ongoing process"},{"speaker":"ANTHONY","startTime":1857.12,"endTime":1858.92,"body":"but that is kind of"},{"speaker":"ANTHONY","startTime":1857.12,"endTime":1858.92,"body":"what we are working on."},{"speaker":"ANTHONY","startTime":1858.92,"endTime":1860.52,"body":"That is the newest thing."},{"speaker":"ANTHONY","startTime":1861.11,"endTime":1863.43,"body":"I underestimated"},{"speaker":"ANTHONY","startTime":1861.11,"endTime":1863.43,"body":"the rise of video"},{"speaker":"ANTHONY","startTime":1863.43,"endTime":1866.19,"body":"and how influential video"},{"speaker":"ANTHONY","startTime":1863.43,"endTime":1866.19,"body":"is and it's everywhere."},{"speaker":"ERICA","startTime":1868.7,"endTime":1871.63,"body":"And I would say Anthony"},{"speaker":"ERICA","startTime":1868.7,"endTime":1871.63,"body":"is someone"},{"speaker":"ERICA","startTime":1871.63,"endTime":1873.18,"body":"with far more patience"},{"speaker":"ERICA","startTime":1873.18,"endTime":1877.15,"body":"with social media that I have"},{"speaker":"ERICA","startTime":1873.18,"endTime":1877.15,"body":"and probably ever will."},{"speaker":"ERICA","startTime":1879.22,"endTime":1881.42,"body":"I have a hard time you know,"},{"speaker":"ERICA","startTime":1881.42,"endTime":1883.44,"body":"as I learned more"},{"speaker":"ERICA","startTime":1881.42,"endTime":1883.44,"body":"about accessibility,"},{"speaker":"ERICA","startTime":1883.44,"endTime":1887.72,"body":"try and add best practices"},{"speaker":"ERICA","startTime":1883.44,"endTime":1887.72,"body":"and you know,"},{"speaker":"ERICA","startTime":1887.72,"endTime":1890.54,"body":"things like instead of just"},{"speaker":"ERICA","startTime":1887.72,"endTime":1890.54,"body":"pasting a link in,"},{"speaker":"ERICA","startTime":1890.54,"endTime":1894.36,"body":"can I make the link into text"},{"speaker":"ERICA","startTime":1890.54,"endTime":1894.36,"body":"that that says what the link is."},{"speaker":"ERICA","startTime":1894.36,"endTime":1896.48,"body":"So, it doesn't come up"},{"speaker":"ERICA","startTime":1894.36,"endTime":1896.48,"body":"in the screen reader"},{"speaker":"ERICA","startTime":1896.48,"endTime":1898.78,"body":"as a bunch"},{"speaker":"ERICA","startTime":1896.48,"endTime":1898.78,"body":"of letters and numbers."},{"speaker":"ERICA","startTime":1899.56,"endTime":1902.89,"body":"Frequently, and this is being"},{"speaker":"ERICA","startTime":1899.56,"endTime":1902.89,"body":"brutally honest here,"},{"speaker":"ERICA","startTime":1902.89,"endTime":1907.68,"body":"frequently, I will get fed up,"},{"speaker":"ERICA","startTime":1902.89,"endTime":1907.68,"body":"get off of the social media"},{"speaker":"ERICA","startTime":1907.68,"endTime":1910.28,"body":"and send the whole thing"},{"speaker":"ERICA","startTime":1907.68,"endTime":1910.28,"body":"as an email instead"},{"speaker":"ERICA","startTime":1910.28,"endTime":1912.52,"body":"because I know"},{"speaker":"ERICA","startTime":1910.28,"endTime":1912.52,"body":"I can get it to work."},{"speaker":"ERICA","startTime":1912.52,"endTime":1919.72,"body":"So you know, not that I am"},{"speaker":"ERICA","startTime":1912.52,"endTime":1919.72,"body":"an earth shattering influencer"},{"speaker":"ERICA","startTime":1919.72,"endTime":1922.63,"body":"or anyone who"},{"speaker":"ERICA","startTime":1919.72,"endTime":1922.63,"body":"on social media a lot"},{"speaker":"ERICA","startTime":1922.63,"endTime":1925.75,"body":"but you know I think"},{"speaker":"ERICA","startTime":1922.63,"endTime":1925.75,"body":"it's important to consider"},{"speaker":"ERICA","startTime":1925.75,"endTime":1929.91,"body":"that if information can't be"},{"speaker":"ERICA","startTime":1925.75,"endTime":1929.91,"body":"displayed accessibly"},{"speaker":"ERICA","startTime":1929.91,"endTime":1931.89,"body":"on social media,"},{"speaker":"ERICA","startTime":1931.89,"endTime":1934.81,"body":"eventually it's going"},{"speaker":"ERICA","startTime":1931.89,"endTime":1934.81,"body":"to get off the social media"},{"speaker":"ERICA","startTime":1934.81,"endTime":1937.03,"body":"is people become"},{"speaker":"ERICA","startTime":1934.81,"endTime":1937.03,"body":"more intentional"},{"speaker":"ERICA","startTime":1937.03,"endTime":1939.29,"body":"about reaching people"},{"speaker":"ERICA","startTime":1937.03,"endTime":1939.29,"body":"with disabilities"},{"speaker":"ERICA","startTime":1939.8,"endTime":1944.3,"body":"and so I mean it really is"},{"speaker":"ERICA","startTime":1939.8,"endTime":1944.3,"body":"in everyone's best interest"},{"speaker":"ERICA","startTime":1944.3,"endTime":1947.01,"body":"to come up"},{"speaker":"ERICA","startTime":1944.3,"endTime":1947.01,"body":"with those style guides"},{"speaker":"ERICA","startTime":1947.01,"endTime":1954.43,"body":"or make your social media"},{"speaker":"ERICA","startTime":1947.01,"endTime":1954.43,"body":"platform accessible and usable"},{"speaker":"ERICA","startTime":1955.31,"endTime":1959.69,"body":"and I mean that would get me"},{"speaker":"ERICA","startTime":1955.31,"endTime":1959.69,"body":"onto social media"},{"speaker":"ERICA","startTime":1959.69,"endTime":1966.32,"body":"maybe but I get so fed up."},{"speaker":"ERICA","startTime":1959.69,"endTime":1966.32,"body":"I just it's an email."},{"speaker":"JESSICA","startTime":1966.32,"endTime":1969.35,"body":"Yes, well and I think"},{"speaker":"JESSICA","startTime":1966.32,"endTime":1969.35,"body":"you bring up a good point"},{"speaker":"JESSICA","startTime":1969.35,"endTime":1971.86,"body":"in terms of companies"},{"speaker":"JESSICA","startTime":1969.35,"endTime":1971.86,"body":"that want to market"},{"speaker":"JESSICA","startTime":1971.86,"endTime":1973.61,"body":"and reach out"},{"speaker":"JESSICA","startTime":1971.86,"endTime":1973.61,"body":"through social media."},{"speaker":"JESSICA","startTime":1974.54,"endTime":1980.4,"body":"They may, instead of you know"},{"speaker":"JESSICA","startTime":1974.54,"endTime":1980.4,"body":"putting something that really"},{"speaker":"JESSICA","startTime":1980.4,"endTime":1982.8,"body":"is truly accessible"},{"speaker":"JESSICA","startTime":1980.4,"endTime":1982.8,"body":"on social media,"},{"speaker":"JESSICA","startTime":1982.8,"endTime":1984.98,"body":"maybe they will post"},{"speaker":"JESSICA","startTime":1982.8,"endTime":1984.98,"body":"whatever they intended"},{"speaker":"JESSICA","startTime":1984.98,"endTime":1987.74,"body":"to be it"},{"speaker":"JESSICA","startTime":1984.98,"endTime":1987.74,"body":"that video or an image"},{"speaker":"JESSICA","startTime":1988.34,"endTime":1990.18,"body":"and instead of actually"},{"speaker":"JESSICA","startTime":1988.34,"endTime":1990.18,"body":"trying to figure out"},{"speaker":"JESSICA","startTime":1990.18,"endTime":1991.41,"body":"how do I add the caption,"},{"speaker":"JESSICA","startTime":1991.41,"endTime":1993.309,"body":"how can I link them"},{"speaker":"JESSICA","startTime":1991.41,"endTime":1993.309,"body":"to the transcript?"},{"speaker":"JESSICA","startTime":1993.92,"endTime":1996.52,"body":"They will just try"},{"speaker":"JESSICA","startTime":1993.92,"endTime":1996.52,"body":"to pass off to,"},{"speaker":"JESSICA","startTime":1996.52,"endTime":1997.86,"body":"you know we will go"},{"speaker":"JESSICA","startTime":1996.52,"endTime":1997.86,"body":"to this website"},{"speaker":"JESSICA","startTime":1997.86,"endTime":2001.05,"body":"to go check out our stuff"},{"speaker":"JESSICA","startTime":1997.86,"endTime":2001.05,"body":"that is not letting people"},{"speaker":"JESSICA","startTime":2001.05,"endTime":2003.36,"body":"with disabilities experience"},{"speaker":"JESSICA","startTime":2001.05,"endTime":2003.36,"body":"the content"},{"speaker":"JESSICA","startTime":2004.58,"endTime":2006.88,"body":"A, the way they intended"},{"speaker":"JESSICA","startTime":2004.58,"endTime":2006.88,"body":"for everybody to experience,"},{"speaker":"JESSICA","startTime":2006.88,"endTime":2010.61,"body":"you know, it's really keeping"},{"speaker":"JESSICA","startTime":2006.88,"endTime":2010.61,"body":"that segregation and isolation"},{"speaker":"JESSICA","startTime":2010.61,"endTime":2013.18,"body":"and that is really not what you"},{"speaker":"JESSICA","startTime":2010.61,"endTime":2013.18,"body":"want in social media, right?"},{"speaker":"JESSICA","startTime":2013.18,"endTime":2015.29,"body":"That is one of the brilliant"},{"speaker":"JESSICA","startTime":2013.18,"endTime":2015.29,"body":"things about social media"},{"speaker":"JESSICA","startTime":2015.29,"endTime":2016.93,"body":"is having all these"},{"speaker":"JESSICA","startTime":2015.29,"endTime":2016.93,"body":"different people"},{"speaker":"JESSICA","startTime":2016.93,"endTime":2020.3,"body":"being able to interact"},{"speaker":"JESSICA","startTime":2016.93,"endTime":2020.3,"body":"and engage in real time"},{"speaker":"JESSICA","startTime":2021.06,"endTime":2022.5,"body":"and sharing those experiences."},{"speaker":"JESSICA","startTime":2022.5,"endTime":2025.89,"body":"So I agree the more"},{"speaker":"JESSICA","startTime":2022.5,"endTime":2025.89,"body":"that platforms can do"},{"speaker":"JESSICA","startTime":2025.89,"endTime":2029.16,"body":"to make it easier"},{"speaker":"JESSICA","startTime":2025.89,"endTime":2029.16,"body":"without having to dive in"},{"speaker":"JESSICA","startTime":2029.16,"endTime":2031.48,"body":"and make sure I have turned"},{"speaker":"JESSICA","startTime":2029.16,"endTime":2031.48,"body":"on my Alt text settings,"},{"speaker":"JESSICA","startTime":2031.48,"endTime":2034.17,"body":"so that I can add them"},{"speaker":"JESSICA","startTime":2031.48,"endTime":2034.17,"body":"to my images,"},{"speaker":"JESSICA","startTime":2035.37,"endTime":2037.669,"body":"that makes it easier"},{"speaker":"JESSICA","startTime":2035.37,"endTime":2037.669,"body":"for those companies also."},{"speaker":"NEIL","startTime":2039.9,"endTime":2043.83,"body":"And the platforms are not"},{"speaker":"NEIL","startTime":2039.9,"endTime":2043.83,"body":"making it that easy."},{"speaker":"NEIL","startTime":2043.83,"endTime":2046.66,"body":"But we have to give kudos"},{"speaker":"NEIL","startTime":2043.83,"endTime":2046.66,"body":"to YouTube this week"},{"speaker":"NEIL","startTime":2046.66,"endTime":2051.96,"body":"because they have added"},{"speaker":"NEIL","startTime":2046.66,"endTime":2051.96,"body":"in a separate audio channel now."},{"speaker":"NEIL","startTime":2051.96,"endTime":2053.7,"body":"So, you can audio"},{"speaker":"NEIL","startTime":2051.96,"endTime":2053.7,"body":"describe videos."},{"speaker":"NEIL","startTime":2053.7,"endTime":2055.94,"body":"So that is a step forward."},{"speaker":"NEIL","startTime":2053.7,"endTime":2055.94,"body":"Right?"},{"speaker":"NEIL","startTime":2057.47,"endTime":2058.86,"body":"Audio description,"},{"speaker":"NEIL","startTime":2058.86,"endTime":2062.22,"body":"adding those audio tracks"},{"speaker":"NEIL","startTime":2058.86,"endTime":2062.22,"body":"has been really difficult."},{"speaker":"ANTHONY","startTime":2063.83,"endTime":2067.7,"body":"And even beyond that I mean,"},{"speaker":"ANTHONY","startTime":2067.7,"endTime":2070.46,"body":"the backend for YouTube studio"},{"speaker":"ANTHONY","startTime":2067.7,"endTime":2070.46,"body":"is accessible"},{"speaker":"ANTHONY","startTime":2070.46,"endTime":2073.24,"body":"and like I am always surprised"},{"speaker":"ANTHONY","startTime":2070.46,"endTime":2073.24,"body":"when that happens"},{"speaker":"ANTHONY","startTime":2074.01,"endTime":2075.809,"body":"that you can upload"},{"speaker":"ANTHONY","startTime":2074.01,"endTime":2075.809,"body":"your transcript,"},{"speaker":"ANTHONY","startTime":2077.85,"endTime":2081.3,"body":"you know it sinks up the speech"},{"speaker":"ANTHONY","startTime":2077.85,"endTime":2081.3,"body":"with the transcript,"},{"speaker":"ANTHONY","startTime":2081.3,"endTime":2084.8,"body":"it's quite good and all that"},{"speaker":"ANTHONY","startTime":2081.3,"endTime":2084.8,"body":"so far seems pretty accessible."},{"speaker":"ANTHONY","startTime":2084.8,"endTime":2087.07,"body":"So again, as a producer,"},{"speaker":"ANTHONY","startTime":2088.69,"endTime":2090.42,"body":"that is one level of content"},{"speaker":"ANTHONY","startTime":2088.69,"endTime":2090.42,"body":"that I can go to"},{"speaker":"ANTHONY","startTime":2090.42,"endTime":2094.19,"body":"and expect a reasonable"},{"speaker":"ANTHONY","startTime":2090.42,"endTime":2094.19,"body":"level of support there."},{"speaker":"NEIL","startTime":2094.19,"endTime":2095.46,"body":"Yeah."},{"speaker":"NEIL","startTime":2095.46,"endTime":2103.53,"body":"But I absolutely take Erica's"},{"speaker":"NEIL","startTime":2095.46,"endTime":2103.53,"body":"point about the you know,"},{"speaker":"NEIL","startTime":2103.53,"endTime":2107.12,"body":"the balance of the effort"},{"speaker":"NEIL","startTime":2103.53,"endTime":2107.12,"body":"that you have to make to"},{"speaker":"NEIL","startTime":2107.67,"endTime":2109.84,"body":"on certain platforms,"},{"speaker":"NEIL","startTime":2107.67,"endTime":2109.84,"body":"to make stuff accessible"},{"speaker":"NEIL","startTime":2109.84,"endTime":2112.67,"body":"and this has been"},{"speaker":"NEIL","startTime":2109.84,"endTime":2112.67,"body":"a constant dilemma"},{"speaker":"NEIL","startTime":2112.67,"endTime":2117.22,"body":"that essentially you have"},{"speaker":"NEIL","startTime":2112.67,"endTime":2117.22,"body":"platforms with audiences"},{"speaker":"NEIL","startTime":2118.53,"endTime":2122.09,"body":"and where you can"},{"speaker":"NEIL","startTime":2118.53,"endTime":2122.09,"body":"engage people on a topic"},{"speaker":"NEIL","startTime":2122.09,"endTime":2123.95,"body":"but you are going"},{"speaker":"NEIL","startTime":2122.09,"endTime":2123.95,"body":"to exclude some people"},{"speaker":"NEIL","startTime":2123.95,"endTime":2125.57,"body":"and then you have"},{"speaker":"NEIL","startTime":2123.95,"endTime":2125.57,"body":"other platforms"},{"speaker":"NEIL","startTime":2125.57,"endTime":2128.23,"body":"that are more exclusive but then"},{"speaker":"NEIL","startTime":2125.57,"endTime":2128.23,"body":"they don't have the audiences."},{"speaker":"NEIL","startTime":2128.23,"endTime":2134.08,"body":"So, there is this constant sort"},{"speaker":"NEIL","startTime":2128.23,"endTime":2134.08,"body":"of pull between the you know the"},{"speaker":"NEIL","startTime":2134.66,"endTime":2136.4,"body":"and there is no right"},{"speaker":"NEIL","startTime":2134.66,"endTime":2136.4,"body":"or wrong answer"},{"speaker":"NEIL","startTime":2136.4,"endTime":2139.26,"body":"but where do I post,"},{"speaker":"NEIL","startTime":2136.4,"endTime":2139.26,"body":"which channel do I do this?"},{"speaker":"NEIL","startTime":2139.26,"endTime":2144.38,"body":"But you're excluding someone"},{"speaker":"NEIL","startTime":2139.26,"endTime":2144.38,"body":"through either of them"},{"speaker":"NEIL","startTime":2144.38,"endTime":2147.05,"body":"not being on your email list"},{"speaker":"NEIL","startTime":2144.38,"endTime":2147.05,"body":"or it not being public"},{"speaker":"NEIL","startTime":2148.39,"endTime":2150.17,"body":"because it's not public"},{"speaker":"NEIL","startTime":2150.17,"endTime":2153.65,"body":"or you know you're"},{"speaker":"NEIL","startTime":2150.17,"endTime":2153.65,"body":"doing stuff on a channel"},{"speaker":"NEIL","startTime":2153.65,"endTime":2155.64,"body":"that does not allow you"},{"speaker":"NEIL","startTime":2153.65,"endTime":2155.64,"body":"to be fully accessible"},{"speaker":"NEIL","startTime":2155.64,"endTime":2158.11,"body":"or makes it difficult"},{"speaker":"NEIL","startTime":2155.64,"endTime":2158.11,"body":"for you to be accessible."},{"speaker":"NEIL","startTime":2159.37,"endTime":2160.85,"body":"I guess that is"},{"speaker":"NEIL","startTime":2159.37,"endTime":2160.85,"body":"the other piece"},{"speaker":"NEIL","startTime":2160.85,"endTime":2164.04,"body":"is the usability of"},{"speaker":"NEIL","startTime":2160.85,"endTime":2164.04,"body":"accessibility features, right?"},{"speaker":"NEIL","startTime":2164.04,"endTime":2167.58,"body":"How usable is it"},{"speaker":"NEIL","startTime":2164.04,"endTime":2167.58,"body":"that image description"},{"speaker":"NEIL","startTime":2167.58,"endTime":2169.57,"body":"is hidden in Twitter?"},{"speaker":"NEIL","startTime":2169.57,"endTime":2173.06,"body":"That you have to go deep"},{"speaker":"NEIL","startTime":2169.57,"endTime":2173.06,"body":"into the settings to turn it on."},{"speaker":"NEIL","startTime":2173.06,"endTime":2180.9,"body":"How usable is it to do the image"},{"speaker":"NEIL","startTime":2173.06,"endTime":2180.9,"body":"descriptions in Linked"},{"speaker":"NEIL","startTime":2180.9,"endTime":2182.71,"body":"In in or other platforms?"},{"speaker":"NEIL","startTime":2182.71,"endTime":2186.04,"body":"Take for example"},{"speaker":"NEIL","startTime":2182.71,"endTime":2186.04,"body":"Instagram, a very visual medium,"},{"speaker":"NEIL","startTime":2186.86,"endTime":2189.65,"body":"to a certain extent people"},{"speaker":"NEIL","startTime":2186.86,"endTime":2189.65,"body":"were describing their images"},{"speaker":"NEIL","startTime":2189.65,"endTime":2191.75,"body":"when they were posting"},{"speaker":"NEIL","startTime":2189.65,"endTime":2191.75,"body":"their Instagram posts"},{"speaker":"NEIL","startTime":2191.75,"endTime":2197.5,"body":"but now you do have your options"},{"speaker":"NEIL","startTime":2191.75,"endTime":2197.5,"body":"to add Alt Text as well."},{"speaker":"NEIL","startTime":2197.5,"endTime":2200.9,"body":"But you go through"},{"speaker":"NEIL","startTime":2197.5,"endTime":2200.9,"body":"all of these extra steps."},{"speaker":"NEIL","startTime":2200.9,"endTime":2204.56,"body":"So, what are some of"},{"speaker":"NEIL","startTime":2200.9,"endTime":2204.56,"body":"the usability improvements"},{"speaker":"NEIL","startTime":2204.56,"endTime":2209.97,"body":"that you could foresee in the"},{"speaker":"NEIL","startTime":2204.56,"endTime":2209.97,"body":"actual content creation process?"},{"speaker":"NEIL","startTime":2209.97,"endTime":2215.05,"body":"How can the people that make"},{"speaker":"NEIL","startTime":2209.97,"endTime":2215.05,"body":"platforms make being accessible,"},{"speaker":"NEIL","startTime":2215.05,"endTime":2217.19,"body":"creating accessible"},{"speaker":"NEIL","startTime":2215.05,"endTime":2217.19,"body":"content more usable?"},{"speaker":"ANTHONY","startTime":2219.74,"endTime":2224.46,"body":"Briefly, that goes back"},{"speaker":"ANTHONY","startTime":2219.74,"endTime":2224.46,"body":"to the accessibility testing."},{"speaker":"ANTHONY","startTime":2224.46,"endTime":2227.259,"body":"But make sure your platform"},{"speaker":"ANTHONY","startTime":2224.46,"endTime":2227.259,"body":"can be used with a keyboard."},{"speaker":"ANTHONY","startTime":2228.23,"endTime":2231.09,"body":"That it does not rely on drag"},{"speaker":"ANTHONY","startTime":2228.23,"endTime":2231.09,"body":"and drop only"},{"speaker":"ANTHONY","startTime":2231.09,"endTime":2233.79,"body":"because if that's the case"},{"speaker":"ANTHONY","startTime":2231.09,"endTime":2233.79,"body":"you're going to out of look"},{"speaker":"ANTHONY","startTime":2234.3,"endTime":2236.17,"body":"with not just blind"},{"speaker":"ANTHONY","startTime":2234.3,"endTime":2236.17,"body":"and low vision people"},{"speaker":"ANTHONY","startTime":2236.17,"endTime":2238.53,"body":"but a lot of other people"},{"speaker":"ANTHONY","startTime":2236.17,"endTime":2238.53,"body":"with disabilities."},{"speaker":"ANTHONY","startTime":2238.53,"endTime":2241.63,"body":"And an example there,"},{"speaker":"ANTHONY","startTime":2238.53,"endTime":2241.63,"body":"we did not touch about it much."},{"speaker":"ANTHONY","startTime":2241.63,"endTime":2243.8,"body":"But newsletter platforms."},{"speaker":"ANTHONY","startTime":2241.63,"endTime":2243.8,"body":"We have gone through many,"},{"speaker":"ANTHONY","startTime":2243.8,"endTime":2248.13,"body":"many trying to find"},{"speaker":"ANTHONY","startTime":2243.8,"endTime":2248.13,"body":"a viable alternative for me"},{"speaker":"ANTHONY","startTime":2249.26,"endTime":2252.61,"body":"to start doing more creation and"},{"speaker":"ANTHONY","startTime":2249.26,"endTime":2252.61,"body":"we have not found anything good."},{"speaker":"ANTHONY","startTime":2253.44,"endTime":2256.02,"body":"Some come close"},{"speaker":"ANTHONY","startTime":2253.44,"endTime":2256.02,"body":"but always it seems"},{"speaker":"ANTHONY","startTime":2256.02,"endTime":2257.82,"body":"there is reliance"},{"speaker":"ANTHONY","startTime":2256.02,"endTime":2257.82,"body":"on drag and drop"},{"speaker":"ANTHONY","startTime":2259.09,"endTime":2260.84,"body":"and that is just not"},{"speaker":"ANTHONY","startTime":2259.09,"endTime":2260.84,"body":"going to work."},{"speaker":"ANTHONY","startTime":2261.5,"endTime":2263.37,"body":"So I would say"},{"speaker":"ANTHONY","startTime":2261.5,"endTime":2263.37,"body":"that would be the first."},{"speaker":"ANTHONY","startTime":2263.37,"endTime":2265.91,"body":"It's the ultimate, I think it"},{"speaker":"ANTHONY","startTime":2263.37,"endTime":2265.91,"body":"has been talked about years ago."},{"speaker":"ANTHONY","startTime":2265.91,"endTime":2268.7,"body":"Unplug your mouse"},{"speaker":"ANTHONY","startTime":2265.91,"endTime":2268.7,"body":"and don't use your touchpad"},{"speaker":"ANTHONY","startTime":2268.7,"endTime":2270.95,"body":"and let's see"},{"speaker":"ANTHONY","startTime":2268.7,"endTime":2270.95,"body":"how you can get this task done."},{"speaker":"ERICA","startTime":2273.23,"endTime":2275.07,"body":"And I think another thing"},{"speaker":"ERICA","startTime":2275.07,"endTime":2278.21,"body":"that would really"},{"speaker":"ERICA","startTime":2275.07,"endTime":2278.21,"body":"take accessibility"},{"speaker":"ERICA","startTime":2278.21,"endTime":2279.63,"body":"especially on social media"},{"speaker":"ERICA","startTime":2279.63,"endTime":2284.13,"body":"a long way bringing"},{"speaker":"ERICA","startTime":2279.63,"endTime":2284.13,"body":"those features to the forefront"},{"speaker":"ERICA","startTime":2284.13,"endTime":2288.12,"body":"and making them easy to use."},{"speaker":"ERICA","startTime":2284.13,"endTime":2288.12,"body":"Tell people what they are for"},{"speaker":"ERICA","startTime":2288.12,"endTime":2292.72,"body":"and you know"},{"speaker":"ERICA","startTime":2288.12,"endTime":2292.72,"body":"I am not going to you know,"},{"speaker":"ERICA","startTime":2293.78,"endTime":2295.88,"body":"I already talked me"},{"speaker":"ERICA","startTime":2293.78,"endTime":2295.88,"body":"in social media"},{"speaker":"ERICA","startTime":2295.88,"endTime":2299.94,"body":"but I am not going to try"},{"speaker":"ERICA","startTime":2295.88,"endTime":2299.94,"body":"something new unless I know why"},{"speaker":"ERICA","startTime":2299.94,"endTime":2303.79,"body":"and I think if people understand"},{"speaker":"ERICA","startTime":2299.94,"endTime":2303.79,"body":"that what they are doing"},{"speaker":"ERICA","startTime":2304.69,"endTime":2308.55,"body":"is the kind"},{"speaker":"ERICA","startTime":2304.69,"endTime":2308.55,"body":"and courteous thing to do"},{"speaker":"ERICA","startTime":2309.08,"endTime":2312.31,"body":"and it makes their content"},{"speaker":"ERICA","startTime":2309.08,"endTime":2312.31,"body":"available to everyone,"},{"speaker":"ERICA","startTime":2312.31,"endTime":2313.69,"body":"to people with disabilities,"},{"speaker":"ERICA","startTime":2313.69,"endTime":2315.82,"body":"to people using"},{"speaker":"ERICA","startTime":2313.69,"endTime":2315.82,"body":"assistive technology,"},{"speaker":"ERICA","startTime":2316.57,"endTime":2317.94,"body":"then they are going to want"},{"speaker":"ERICA","startTime":2316.57,"endTime":2317.94,"body":"to make"},{"speaker":"ERICA","startTime":2317.94,"endTime":2320.64,"body":"that not just"},{"speaker":"ERICA","startTime":2317.94,"endTime":2320.64,"body":"a one-time occurrence"},{"speaker":"ERICA","startTime":2320.64,"endTime":2324.43,"body":"but a practice but I think"},{"speaker":"ERICA","startTime":2320.64,"endTime":2324.43,"body":"if these platforms"},{"speaker":"ERICA","startTime":2324.43,"endTime":2328.61,"body":"started to really talk about"},{"speaker":"ERICA","startTime":2324.43,"endTime":2328.61,"body":"and it's good for them too."},{"speaker":"ERICA","startTime":2328.61,"endTime":2331.28,"body":"You know,"},{"speaker":"ERICA","startTime":2328.61,"endTime":2331.28,"body":"hey we have put this here"},{"speaker":"ERICA","startTime":2331.28,"endTime":2336.7,"body":"to make your content accessible"},{"speaker":"ERICA","startTime":2331.28,"endTime":2336.7,"body":"to people who are blind"},{"speaker":"ERICA","startTime":2336.7,"endTime":2340.44,"body":"and reading"},{"speaker":"ERICA","startTime":2336.7,"endTime":2340.44,"body":"all the content on the page."},{"speaker":"ERICA","startTime":2340.44,"endTime":2343.65,"body":"You know, everyone is going"},{"speaker":"ERICA","startTime":2340.44,"endTime":2343.65,"body":"to want to do that."},{"speaker":"NEIL","startTime":2343.65,"endTime":2345.0,"body":"Yeah."},{"speaker":"JESSICA","startTime":2345.0,"endTime":2348.73,"body":"And just real fast,"},{"speaker":"JESSICA","startTime":2345.0,"endTime":2348.73,"body":"I think another way to do that"},{"speaker":"JESSICA","startTime":2348.73,"endTime":2352.2,"body":"is you know, we have"},{"speaker":"JESSICA","startTime":2348.73,"endTime":2352.2,"body":"so many influencers out there."},{"speaker":"JESSICA","startTime":2352.2,"endTime":2354.2,"body":"How do we start"},{"speaker":"JESSICA","startTime":2352.2,"endTime":2354.2,"body":"getting them to do it?"},{"speaker":"JESSICA","startTime":2354.2,"endTime":2356.47,"body":"Because I think once you start"},{"speaker":"JESSICA","startTime":2354.2,"endTime":2356.47,"body":"having all these people"},{"speaker":"JESSICA","startTime":2356.47,"endTime":2358.91,"body":"that you know they have got"},{"speaker":"JESSICA","startTime":2356.47,"endTime":2358.91,"body":"their YouTube videos,"},{"speaker":"JESSICA","startTime":2358.91,"endTime":2361.82,"body":"they have got Twitch going on."},{"speaker":"JESSICA","startTime":2358.91,"endTime":2361.82,"body":"You know, their Instagram posts."},{"speaker":"JESSICA","startTime":2361.82,"endTime":2363.49,"body":"I think when you start seeing"},{"speaker":"JESSICA","startTime":2361.82,"endTime":2363.49,"body":"all these people"},{"speaker":"JESSICA","startTime":2363.49,"endTime":2366.63,"body":"with millions of followers"},{"speaker":"JESSICA","startTime":2363.49,"endTime":2366.63,"body":"inputting and doing"},{"speaker":"JESSICA","startTime":2366.63,"endTime":2368.08,"body":"all these things"},{"speaker":"JESSICA","startTime":2366.63,"endTime":2368.08,"body":"and talking about it."},{"speaker":"JESSICA","startTime":2368.08,"endTime":2369.33,"body":"So I think trying to find a way"},{"speaker":"JESSICA","startTime":2369.33,"endTime":2371.97,"body":"to make sure"},{"speaker":"JESSICA","startTime":2369.33,"endTime":2371.97,"body":"that they understand look"},{"speaker":"JESSICA","startTime":2371.97,"endTime":2374.0,"body":"how many more people"},{"speaker":"JESSICA","startTime":2371.97,"endTime":2374.0,"body":"you could be reaching,"},{"speaker":"JESSICA","startTime":2374.0,"endTime":2376.64,"body":"how many more people"},{"speaker":"JESSICA","startTime":2374.0,"endTime":2376.64,"body":"can engage with your content"},{"speaker":"JESSICA","startTime":2376.64,"endTime":2379.86,"body":"when you do it this way and"},{"speaker":"JESSICA","startTime":2376.64,"endTime":2379.86,"body":"for them to speak out to that."},{"speaker":"NEIL","startTime":2379.86,"endTime":2382.02,"body":"Yeah, yeah good points."},{"speaker":"NEIL","startTime":2382.02,"endTime":2385.13,"body":"So, we are rapidly coming"},{"speaker":"NEIL","startTime":2382.02,"endTime":2385.13,"body":"to the end of our time,"},{"speaker":"NEIL","startTime":2385.13,"endTime":2387.72,"body":"so I need to think"},{"speaker":"NEIL","startTime":2385.13,"endTime":2387.72,"body":"Barclay's Access,"},{"speaker":"NEIL","startTime":2388.41,"endTime":2392.6,"body":"Micro link and My Clear Text"},{"speaker":"NEIL","startTime":2388.41,"endTime":2392.6,"body":"for helping to keep us on air"},{"speaker":"NEIL","startTime":2392.6,"endTime":2395.67,"body":"and going and captions"},{"speaker":"NEIL","startTime":2392.6,"endTime":2395.67,"body":"and all the rest of it."},{"speaker":"NEIL","startTime":2395.67,"endTime":2400.93,"body":"So, thank you Jessica, Anthony"},{"speaker":"NEIL","startTime":2395.67,"endTime":2400.93,"body":"and Erica for joining us today."},{"speaker":"NEIL","startTime":2400.93,"endTime":2402.33,"body":"We look very much forward"},{"speaker":"NEIL","startTime":2402.33,"endTime":2404.33,"body":"to you joining us"},{"speaker":"NEIL","startTime":2402.33,"endTime":2404.33,"body":"on Twitter on Tuesday."},{"speaker":"JESSICA","startTime":2405.79,"endTime":2407.86,"body":"Thank you so much"},{"speaker":"JESSICA","startTime":2405.79,"endTime":2407.86,"body":"for having us here."},{"speaker":"JESSICA","startTime":2407.86,"endTime":2411.04,"body":"This was so much fun."},{"speaker":"JESSICA","startTime":2407.86,"endTime":2411.04,"body":"We really enjoyed meeting you"},{"speaker":"JESSICA","startTime":2411.04,"endTime":2415.1,"body":"and talking with you"},{"speaker":"JESSICA","startTime":2411.04,"endTime":2415.1,"body":"and great questions,"},{"speaker":"JESSICA","startTime":2415.1,"endTime":2417.78,"body":"really fun to answer and we are"},{"speaker":"JESSICA","startTime":2415.1,"endTime":2417.78,"body":"also looking forward to Tuesday."},{"speaker":"NEIL","startTime":2417.78,"endTime":2419.03,"body":"SUPER."},{"speaker":"Anthony","startTime":2419.03,"endTime":2420.42,"body":"Yeah,"},{"speaker":"Anthony","startTime":2419.03,"endTime":2420.42,"body":"thank you so much."},{"speaker":"Anthony","startTime":2420.42,"endTime":2422.41,"body":"I have been a fan"},{"speaker":"Anthony","startTime":2420.42,"endTime":2422.41,"body":"of your work for years."},{"speaker":"Anthony","startTime":2422.41,"endTime":2424.9,"body":"So it's quite nice"},{"speaker":"Anthony","startTime":2422.41,"endTime":2424.9,"body":"to hang out with you guys."},{"speaker":"Anthony","startTime":2424.9,"endTime":2426.19,"body":"Thank you again."},{"speaker":"NEIL","startTime":2426.19,"endTime":2427.56,"body":"Wonderful, thank you."},{"speaker":"JESSICA","startTime":2427.56,"endTime":2429.04,"body":"I am always happy to talk shop."},{"speaker":"JESSICA","startTime":2429.04,"endTime":2431.05,"body":"So thank you."},{"speaker":"ERICA","startTime":2431.05,"endTime":2432.89,"body":"If anyone is going"},{"speaker":"ERICA","startTime":2431.05,"endTime":2432.89,"body":"get me on Twitter"},{"speaker":"ERICA","startTime":2432.89,"endTime":2434.49,"body":"it's going to be you all."},{"speaker":"DEBRA","startTime":2437.24,"endTime":2439.43,"body":"I think it's interesting"},{"speaker":"DEBRA","startTime":2437.24,"endTime":2439.43,"body":"that you're cautious of Twitter"},{"speaker":"DEBRA","startTime":2439.43,"endTime":2443.92,"body":"and I think it's very smart."},{"speaker":"DEBRA","startTime":2439.43,"endTime":2443.92,"body":"So, thank you so much."},{"speaker":"JESSICA","startTime":2443.92,"endTime":2445.28,"body":"Thank you."},{"speaker":"JESSICA","startTime":2445.28,"endTime":2446.88,"body":"Page"},{"speaker":"JESSICA","startTime":2445.28,"endTime":2446.88,"body":"| 2"}]}