Insurance Agency Trendsetters

Lisa Lounsbury: How the Big I is Supporting Agents through the Pandemic and Beyond

Charlotte Hicks and George Robertson

#026 – In today’s episode, George and Charlotte talk with Lisa Lounsbury of the Big I New York about their experience through the pandemic, the new ways they are supporting independent agents, and the upcoming launch of Catalyit. 

Just some of what’s covered in today’s discussion:

  • The impact of the pandemic on their agents and association
  • How they reacted to the regulatory directives from the state government
  • The challenge of finding talent in the insurance industry and how they are solving the problem
  • The importance of an agency tech stack and how it impacts hiring success
  • The launch of Catalyit and the benefits it provides for agents
  • Are agents retaining remote work or returning to fully in-person?

Plus, Lisa reveals her new hobby and how it’s developed during the pandemic. 

For full show notes and previous podcast episodes go to:

 www. Insuranceagencytrendsetters.com/026

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LINKS:

Insuremycareer.com

Catalyit.com

Big I NY