Insurance Agency Trendsetters
Join Charlotte Hicks and George Robertson as they discuss trends in marketing and technology to help insurance agents be more profitable and efficient and deliver a customer experience that attracts and retains their ideal clients.
Insurance Agency Trendsetters
CNA: A Cyberattack Case Study
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Charlotte Hicks and George Robertson
#027 – CNA recently experienced a severe and sophisticated rasomware attack. George and Charlotte examine the aspects of the attack and the wide-ranging impacts.
Just some of what’s covered in today’s discussion:
- What happened and the impact to CNA’s ability to conduct business
- How policyholders were impacted
- What was done well and what could have been done better
- How agents can protect themselves from similar attacks
- Steps every agent should do for their customers in this situation
For full show notes and previous podcast episodes go to:
www. Insuranceagencytrendsetters.com/027-2
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