HIMSSCast

HIMSSCast: What does 2024 hold in store for the patient experience?

HIMSS Media

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 14:42

Chrissy Daniels, chief experience officer at Press Ganey, says this year the patient experience must prioritize accessibility and equity in care. She shows how hospitals and health systems can accomplish this and much more.