"Cut to the Chase" by TDA Perks Program

Managing Negative Online Reviews From Patients

TDA Perks Program Episode 27

Use Left/Right to seek, Home/End to jump to start or end. Hold shift to jump forward or backward.

0:00 | 4:34

For healthcare providers, the need to manage their online reputations is becoming more imperative as review sites increase in popularity. Although negative online reviews can present challenges, providers can implement a number of risk management strategies to address this issue.