The Tech Leaders Podcast
The Tech Leaders Podcast brings you candid conversations with established technology leaders, at some of the world's most incredible organisations. From the challenges of sustainable growth, through to continuous innovation and everything in-between. These are the behind-the-scenes stories and personal anecdotes of inspirational leaders at the forefront of the digital revolution.
The Tech Leaders Podcast
#128: Cathy Mauzaize, President EMEA, ServiceNow: “Technology only matters when it translates into impact for people.”
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Join us this week for The Tech Leaders’ Podcast, where Gareth sits down with Cathy Mauzaize, President of EMEA at ServiceNow. Cathy talks about her journey to ServiceNow via some of the biggest tech companies in the world, unpicking the hype and reality around AI Agents, and why the Middle East is embracing modern tech faster that Europe.
On this episode Rob and Gareth discuss how companies survive in a modern, global economy, how AI will impact human learning, and a nugget of advice from Microsoft CEO, Satya Nadella.
Timestamps:
- Introduction and early days (2:07)
- Legacy Tech and the Middle East (13:00)
- Priorities for Enterprise (21:55)
- AI Agents: Hype and Reality (25:48)
- AI and Human Learning (32:05)
- Commercial Impacts of AI (38:00)
- ITAM and AI Agents (45:43)
- Advice for 21-year-old Cathy (49:20)