The Digital Divide
In todays ever changing technology driven culture, the use of face-to-face communication skills is becoming a thing of the past. Join Lynda Antonetti, a Communication Skills Specialist and Certified Speech Pathologist of 20+ years, as she shares how to use interpersonal communication skills to positively impact personal and professional relationships to help you succeed. Whether you want to bolster your communication skills to increase job opportunities, work productivity, professionalism, employment sustainability, leadership skills or work place relationships this is the podcast for you.
The Digital Divide
Countdown of the TOP 10 Episodes: #4 Your Tone of Voice
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Lynda Antonetti
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Season 1
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Episode 11
What is your tone of voice saying to those you are speaking to. Whether you know it or not your tone of voice holds much more meaning to your message than the words you are saying. Your tone can dictate the direction of a conversation in many ways. We need to be more aware of how we use our tone of voice professionally and personally. It can dictate whether customers return and recommend you, as well as how well you maintain your personal relationships. The bottom line; your tone of voice can make or break a conversation so be aware of how you're speaking to people as you go through this crisis and when you get back to work.