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The Me-Suite
How is work working for you right now? Welcome to The Me-Suite. There's a reason the show ranks top 1.5% of all podcast downloads globally and was Best Business Podcast Finalist competing against the likes of NPR's How I Built This and the NY Times' The Daily. The 250+ guests are amazing and diverse. At the soul of The Me-Suite is the conviction that we should lead our own lives with the same discipline that C-Suites lead the companies we most admire. Just like a C-Suite leader, we each need to stay true to our core values, to keep the day-to-day humming smoothly, and to stay fresh and relevant for the future we desire to have...what your host, Donna Peters, calls leading with a Me-Suite mindset. Each episode interviews a guest who shares tips for cultivating the role they want work to play in their lives. Put work to work for you. Check out our #1 International Bestseller: Options Are Power: Career Strategies for High Performers Who Want a Life.
The Me-Suite
The Four Factors of Trust
I'm your host, Donna Peters, and today we talk about one our most requested topics in The Me-Suite, the topic of Trust. If you're a leader, you're not as trusted as you think you are. That's right. Ashley Reichheld and Amelia Dunlop's recently published research shows how trust impacts the human experience in the workplace--for customers and employees. Their book, The Four Factors of Trust, synthesizes the factors that demonstrate our ability to make and keep good promises. The four factors are: humanity, transparency, reliability, and capability. Notable quotables from this episode include:
- Leaders overestimate their trustworthiness by 40%
- 50% of employees don't trust their employer
- Trust is built in moments of vulnerability
- You have to give trust to receive trust
The authors also offer free access to their HXTrustID tool. Check out this tool to learn more about measuring trust and positively impacting the human experience in all we do. We're awake working, or doing something related to work, more hours in a day than we're awake not working. We must get trust at work right.
www.the-me-suite.com
The Me-Suite Book: Options Are Power
FB: @mesuite
LinkedIn: Donna Peters
Twitter: @DonnaPetersCMeO
The Me-Suite podcast music by Moshun
I'm your host, Donna Peters, and today we talk about one our most requested topics in The Me-Suite, the topic of Trust. If you're a leader, you're not as trusted as you think you are. That's right. Ashley Reichheld and Amelia Dunlop's recently published research shows how trust impacts the human experience in the workplace--for customers and employees. Their book, The Four Factors of Trust, synthesizes the factors that demonstrate our ability to make and keep good promises. The four factors are: humanity, transparency, reliability, and capability. Notable quotables from this episode include:
- Leaders overestimate their trustworthiness by 40%
- 50% of employees don't trust their employer
- Trust is built in moments of vulnerability
- You have to give trust to receive trust
The authors also offer free access to their HXTrustID tool. Check out this tool to learn more about measuring trust and positively impacting the human experience in all we do. We're awake working, or doing something related to work, more hours in a day than we're awake not working. We must get trust at work right.
www.the-me-suite.com
The Me-Suite Book: Options Are Power
FB: @mesuite
LinkedIn: Donna Peters
Twitter: @DonnaPetersCMeO
The Me-Suite podcast music by Moshun