The Agent of Wealth

Communicating with Purpose: Insights from Supercommunicators by Charles Duhigg

Marc Bautis Episode 276

What if the biggest communication breakthroughs have less to do with what you say — and more to do with how well you listen?

In this episode of The Agent of Wealth Podcast, the Bautis Financial team discusses another book in their Book Club series: Supercommunicators: How to Unlock the Secret Language of Connection by Charles Duhigg, bestselling author of The Power of Habit.

As conversations around AI, polarization, and digital communication continue to grow louder, this episode explores why human connection — and the ability to communicate effectively — has never been more important.

In this episode, we discuss:

  • Why miscommunication happens so often — and how the “matching principle” can help you recognize and align with the type of conversation you’re actually having.
  • How every conversation is a negotiation, whether it’s about information, emotions, or expectations.
  • Why the best communicators are the best listeners, and how techniques like looping build trust and psychological safety.
  • How to hear emotions that aren’t being said out loud, including the role of nonverbal cues, vulnerability, and authenticity.
  • How to stay connected amid conflict, even when no one is changing their mind
  • And more!

Throughout the conversation, the team shares powerful stories from the book — including examples from the CIA, NASA, hedge fund managers, and deeply polarized social debates — and connects them to real-life applications in personal relationships, professional environments, and financial planning conversations.

If you’ve ever felt like you were talking past someone, struggled to navigate difficult conversations, or wanted to become a better listener in high-stakes situations, this episode offers practical insights you can start applying right away.

Resources:

Episode Transcript & Blog | Supercommunicators: How to Unlock the Secret Language of Connection | The Power of Habit: Why We Do What We Do in Life and Business | Bautis Financial: 8 Hillside Ave, Suite LL1 Montclair, New Jersey 07042 (862) 205-5000 | Schedule an Introductory Call

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