Bizarre Psychology & Valentine’s Day: Why People Think, Feel, and Buy the Way They Do

The Business & Pleasure of Flowers

The Business & Pleasure of Flowers
Bizarre Psychology & Valentine’s Day: Why People Think, Feel, and Buy the Way They Do
Feb 10, 2026 Episode 320

Episode 320: Valentine’s Day brings out fascinating human behavior. In this episode, Vonda and Lori unpack bizarre psychology facts, from confidence bias and mood-based judgments to decision-making under stress - and how understanding them can elevate customer service, communication, and sales during the busiest floral season of the year.

Sponsored by:
Flower Clique
Flower Clique Prep School
Real Life Retail Florist

Episode Artwork Bizarre Psychology & Valentine’s Day: Why People Think, Feel, and Buy the Way They Do 27:42 Episode Artwork The Warren Buffett Principle Every Florist Should Implement 30:23 Episode Artwork Dilly, Dally & Clique Conference Confessions: SAF Next Gen 35:41 Episode Artwork Your Valentine’s Day Staff Meeting: Prepared, Profitable, and Positive 32:41 Episode Artwork The Bingo Card Check-In: Progress, Perspective, and a Little Industry Tea 33:33 Episode Artwork Clean Up the Crap & Keep Going: A New Year, A New Word 44:29 Episode Artwork From Pinterest to Petals: Turning 2026 Trends into Flowers with Ellie LaFever 34:59 Episode Artwork 10 Signs You’re Mentally Strong (Even If You Don’t Feel Like It) 36:39 Episode Artwork My Customer Service Voice vs. What I'm Really Thinking 26:00 Episode Artwork Taking Your Brand to the Next Level in 2026 with Angelique of Accent Decor 37:40 Episode Artwork Not Every Customer Is Mad: The Power of Pause and Kindness 29:40 Episode Artwork Designing a Dream Wedding in Rome: Flowers, Flexibility & a Whole Lot of Love 58:13 Episode Artwork Email Marketing That Builds Real Customer Connection 26:55 Episode Artwork Mayhem with Marlin: Christmas Installs 101 — Pricing, Process & Profit 41:30 Episode Artwork Making Magic (and Marketing) Happen for the Holidays 30:10 Episode Artwork When It Rains, It Pours: Giving Yourself Grace in Life’s Storms 29:01 Episode Artwork Wonder Over Noise: What Mr. Rogers Still Teaches Us 30:53 Episode Artwork Opportunity > Obstacles: A Candid State-of-the-Industry with SAF’s Kate Penn 42:27 Episode Artwork What Is Flower Clique, Really? 26:17 Episode Artwork The Outsider’s Perspective: Working Inside a Family Business 42:53 Episode Artwork Episode 300: Celebrating Milestones, Memories, and Lessons Learned 28:21 Episode Artwork Morning Habits That Change Everything 34:34 Episode Artwork People, Petals & Big News: A Conversation with Bill LaFever on What’s Next 47:45 Episode Artwork 50 Years in Flowers: Vonda's Origin Story 32:47 Episode Artwork Marketing with Intention: Tone, Templates & Timing for Florists 33:11