Early 2020 promised to be the year newly minted entrepreneurs Chris and Karen would break through in their business Pampered Pets Inn. After spending most of their careers in the corporate world as project managers, they were thrilled to apply the principles of leadership, process and controls to a business that was just waiting to take off. Then the corona virus swept in and shut down the travel business. Almost overnight, they were forced to pivot on a dime and face realities no entrepreneur wants to face. Listen in this episode about how they evaluated the unfolding situation, navigated their emotions and made their decisions in this active and fluid environment.