People are the Key is a collaboration between hgkc, Emotional Intelligence in the Workplace and DISCsimple, experts who work with businesses and other organisations that have issues with conflict and employee engagement. 

In this prerecorded conversation, Kim Jones and Jeremy Marchant explore why conflict can sometimes be perpetuated within the organisation when the cause of it is outside; what is meant by trust and trustworthiness, and why for some people it is so difficult to make that first step towards trust; conclude that without any conflict – grist in the mil – decision making becomes ineffective; and discuss the difference between stress and pressure.