John Dray, founder of Cloud Genius shares his insights on running a remote business during the lockdown and the opportunity this created for developing new products and services. John has a uniquely empathic approach to solving problems and helping his customers focus on what matters most to them - the relationships with their customers rather than their IT. Our conversation is peppered with stories, practical tips, and a little laughter. John has kindly created a Tip Sheet too which can be found on Cloud-Genius website and on our hgkc blog.