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Powered Services Podcast
Hosted by Dan Tomaszewski, The Powered Services podcast is your one-stop shop for all the information you need to supercharge your MSP on the go. Learn vital industry strategies and insights while hearing commentary from experts in the trenches and behind the scenes so you can know where the market is going and how to make the most of it. IT professionals are busy, which is why the Powered Services podcast is packed with valuable, concise insights you don’t want to miss.
Powered Services Podcast
Customer Experience, With Andrew Wallace of SmileBack
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Kaseya
In this episode, Dan talks with Andrew Wallace of SmileBack about customer experience.
The two talk about the importance of customer experience, operational efficiency, how to make both positive and negative feedback work for you, and more.
Connect with Andrew here:
LinkedIn: https://www.linkedin.com/in/andrewstirlingwallace/
Website: https://smileback.com/