PetAbility Podcast
This is a must-hear podcast for pet owners wanting access to the latest in pet quality of life and longevity. Whether your pet has fur, feathers, scales or shells, Cathy and Chris believe in treating your pet as a whole, both mind and body. Continuing a collaboration that began in 2003, Cathy and Chris share the gift of gab as well as their network in the pet rehab community. Using their vast expertise as Certified Canine Rehabilitation Practitioners (CCRPs), Cathy Symons CVT, CCRP, and Chris Cranston MPT, CCRP, offer relevant information and provocative interviews on their podcast, PetAbility. With an emphasis on mobility and independence, their show is about improving function, restoring confidence, alleviating fear, providing mental stimulation, and easing pain to help your pets live their best lives. Read on for more information about Cathy and Chris…
Cathy Symons is the author of Blind Devotion: Enhancing the Lives of Blind and Visually Impaired Dogs. She was inspired to write this book after her first pug, Booda, lost his sight at the age of seven. Several years later, Cathy adopted a blind pug named Digger and wrote a children’s book, Watching Out for Digger, which she uses as a teaching tool for young children to learn about living with a disabled dog.
After fifteen years of practice as a veterinary technician, Cathy went on to study canine rehabilitation at the University of Tennessee. In 2003, Cathy was one of the first thirty-six people in the world to become a Certified Canine Rehabilitation Practitioner. Shortly thereafter, Cathy was instrumental in establishing one of the foremost veterinary rehabilitation centers in the United States, the Sterling Impression Animal Rehabilitation Center of New England. She continues to follow the latest options in pet rehabilitation, including digital thermal imaging and laser therapy, and is currently working on her third book, Senior Dogs: Maintaining Mobility and Independence.
Cathy resides in the New England area with her husband and their pug, Mac. Mac is a very confident little nugget who enjoys doing nose work with his mom.
Chris Cranston has 20 years of experience in pet rehabilitation. She is excited to share her knowledge and reach a wide pet-loving audience through the PetAbility podcast. Chris loves seeing that light bulb go off when educating pet owners, so a podcast seemed like a natural fit.
Chris started her career as a physical therapist (PT) – with people. When she moved to the Boston area in 2002, she saw it as an opportunity to do something different, so she combined her existing PT skills with her passion for animals. Chris became a Certified Canine Rehabilitation Practitioner through the University of Tennessee in 2004, one of the first 100 persons in the world to receive this certification. In addition to her CCRP designation, she has a Masters of Physical Therapy (1989) and a Bachelor of Arts in Biology (1987) from the University of Iowa.
Chris had a successful mobile practice, consulted with a myriad of general practices and specialty clinics, and started the physical rehabilitation service for a large multi-specialty and emergency organization in the Greater Boston region. All this was before founding FlowDog, a stand-alone, full-service small animal physical rehabilitation facility in Waltham, MA. In 2017, Chris sold her business to the esteemed Angell Animal Medical Center of Boston, and is now podcasting, consulting for a tech company in the veterinary space, providing concierge mobile pet rehab, and working getting a product to market that will help our pets. Of course, Chris prioritizes enriching the lives of her twin Cavalier King Charles Spaniels, Julep & Baxter, while indulging in all the snuggles they are willing to share with her!
PetAbility Podcast
Community Medicine through the Lens of a Veterinary Nurse with Marilyn Jerome, LVT, MS
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What happens when veterinary professionals take healthcare directly into the communities that need it most?
In this episode of PetAbility Podcast, we're joined by Marilyn Jerome, LVT, MS who shares her experience helping establish and operate low-cost wellness clinics throughout all five boroughs of New York City while working with the ASPCA. These clinics provided essential preventive and wellness care—including vaccines, spay/neuter services, nail trims, and more—to thousands of pets whose families might otherwise have gone without veterinary care.
Marilyn takes us behind the scenes to explain how these large-scale community clinics worked, who they served, and why veterinary nurses were at the heart of their success. From patient flow and anesthesia support to client education and compassionate care, this conversation highlights the incredible impact veterinary technicians and nurses make every day—especially in underserved communities.
Whether you're a veterinary professional, shelter worker, or pet owner who believes every animal deserves access to care, this episode offers an inspiring look at one model that has improved countless lives.
In This Episode You'll Learn
- How the ASPCA's free and deeply discounted wellness clinics operated
- What services were offered and why preventive care matters
- How families qualified for affordable veterinary services
- The essential role veterinary nurses and technicians played before, during, and after each clinic
- The logistical challenges of providing high-volume veterinary care
- Lessons learned from serving diverse communities across New York City's five boroughs
- Why improving access to veterinary care strengthens both animal welfare, the human-animal bond, and society at-large
- Marilyn's advice for veterinary professionals interested in community medicine and outreach
Why This Conversation Matters
Preventive veterinary care is one of the most effective ways to keep pets healthy—but for many families, access remains a significant challenge. Community wellness clinics help bridge that gap by providing affordable services that prevent disease, reduce suffering, and keep pets with the people who love them.
As Marilyn explains, none of this happens without skilled veterinary nurses who coordinate patient care, educate families, assist veterinarians, and keep high-volume clinics running safely and efficiently.
This episode is a reminder that expanding access to veterinary care isn't just about medicine—it's about compassion, teamwork, and meeting people where they are.
Enjoyed this episode?
Please subscribe, leave a review, and share this episode with fellow veterinary professionals, animal welfare advocates, and pet lovers. Your support helps us continue bringing conversations that improve mobility, recovery, and quality of life for pets everywhere.
PetAbility Podcast — Helping pets live healthier, happier, and more mobile lives.
Disclaimer
VitalVet.org, a platform for all things related to pet rehab - product information, education, and resources abound!
MedcoVet (show sponsor) Luma - advanced red-light therapy therapy that puts healing in the hands of the pet owner in the comfort of home!
Use Promo Code PETPOD22 to receive discounts from our affiliates!
Jope - science-backed supplements
Ruff Ramp - a safe alternative to stairs
Optimum Pet Vitality - education/coursework
Dr. Buzby’s -Toe Grips to prevent slipping, Encore Mobility joint supplement, and Brain Boost cognitive supplement. Using this link donates 20% to PetAbility
Calm & Cozy Cat Wrap - a must-have for anybody working with cats
HedzUpPets Watercollars – save your dog from drowni...