"We take a minor hockey coach off the ice, stand him at the glass, and we're going to ask him to watch his practice that the assistant coaches are going to run. What does he look for - and why?" So begins Part 2 with host Richard Bercuson posing the questions. Dean Holden and John Castrillon describe the importance of self-reflection in observations, beginning with, as Dean says, the constraints of what the coach even knows. So, even by posing the right kind of questions to the coach, the depth of knowledge to be able to properly and adequately answer is at the core of the issue.