Stories and Strategies for Public Relations and Marketing

The Psychology of Giving and Receiving Feedback

March 07, 2021 JGR Communications Season 2 Episode 43

Adopting a growth mindset, as opposed to a fixed mindset, is one of the best strategies for accepting and giving constructive feedback. A growth mindset thrives on challenge and sees failure, not as evidence of unintelligence but as a springboard for growth and stretching existing abilities. From these two mindsets springs a great deal of our behaviour, our relationship with success and failure both personally and professionally, and ultimately, our ability to be happy.

Guest: Dr Steve Joordens, Psychologist, University of Toronto Scarborough

steve.joordens@utoronto.ca

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