How I Lead Change
How I Lead Change is a global podcast for executives who are excited about change, not afraid. They need no convincing that change is human-centred. They "get it"—that change takes planning, effort and time. Each month you'll hear eye-opening interviews from your peers, as well as smart, actionable advice to implement change smoothly in your organization.
How I Lead Change
Leading Change Through Care: Jason McDaniel on Transforming ICBC
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Shaheen Chaudhary
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Season 3
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Episode 5
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In this episode of How I Lead Change, we sit down with Jason McDaniel, President & CEO of ICBC, the crown corporation that oversees insurance, driver licensing, and road safety across British Columbia.
We dive into how ICBC is shifting from a lawsuit‑driven auto insurance model to a care‑focused system, the role of storytelling and data in driving meaningful change, and why attention to the small details can make all the difference in building trust and transforming organizations.
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