On the newest episode of “In the Room w/ Todd Marksberry”, this week’s guest is Dee Ann Turner, Founder & CEO of Dee Ann Turner & Associates, LLC. She walks us through her time at Chick-Fil-A, what sustainability looks like in human resources, why culture is critical for organizations, and more, including:

The Leadership Corner (8:00 – 28:00): Todd and Dee Ann discuss how consistency was key to Chick-Fil-A’s success in creating a culture based around providing the best customer service. They also talk about how building a culture around principles, not rules, allows employees to grow with the company. 

The Curiosity Credenza (29:00 – 51:00): Todd and Dee Ann break down how making mistakes is unavoidable and being able to share those moments time with others will allow them to grow with you and learn from them. Dee Ann also shares pressing issues she sees in strategic areas in businesses around the country. 

The Colors of Life (52:00- 59:00): Dee Ann humble-brags about her family and their accomplishments, and shares a little bit about her interests in organizations that focus on helping women and children. She also sheds light on her love of helping organizations understand their focus around human resource efforts. 

Advice from the Experts (1:00:00 1:04:00): Dee Ann shares that in order to chase what brings you joy you have to “hold it all loosely and let it all come to you.” If you can’t accomplish this, you will end up missing the things that are meant for you. 

Enjoy listening to… In the Room w/ Todd Marksberry