Damien Holloway, Ruckus Networks VP of Customer Service and Support sat down with Bryce Nordstrand, VP GM Managed Services at Access Networks. Damien and Bryce discussed the ins and outs of being a Support Partner, Support overall, and the good and the bad. It was a great conversation to be able to listen to, and I think you'll enjoy it!
https://www.accessnetworks.com/
Video version available here:
https://youtu.be/FmBP-_ohl7E
Intro music by Alex Grohl, available here:
https://www.youtube.com/watch?v=ZsRWpx8VJ_E
and
https://pixabay.com/users/alexgrohl-25289918/