In this Cloud Chat episode, Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue Cloud Chat, a short, sharp take on emerging technology and the implications for the future of retail.

They discuss:

• The year ahead: the yin and yang of the economy, technology and how companies – and shoppers -- are responding, and will
• How slow some companies have been to respond to personalization.
• The urgency to test generative AI and its power to enhance customer experience, and company efficiency
• The need to stop silo-ing e-commerce from the rest of organizations
• Best-of-breed technologies, and what’s to come 

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