Wendy Liebmann, WSL’s CEO and Chief Shopper and Justin Honaman, Head of Worldwide Retail & CPG, GTM & Segment Leader for Food & Beverages for Amazon Web Services, continue discussions about emerging technology and the implications for the future of retail.

They discuss:

• The tension points at retail: prices, efficiency and where to invest.
• AI: is it hype or not? New and different ways to use AI to become more efficient
• Personalization and composable commerce, and what that looks like from a modernization perspective
• Increasing investment in tech in new store openings
• Retail media – what’s next?  Who’s winning? 
• Not throwing the baby out with the bath water. How to maintain the best of the old while adopting the new. 
  
  

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