EP08: There is No Going Back [ Part 2 ], with Candace Corlett
Oct 15, 2020Season 1Episode 8
In this episode, Wendy Liebmann and Candace Corlett, WSL Strategic Retail’s managing partners, continue the previous discussion and talk bluntly about the fact that there is no going back. That longing for the past days of retail – pre-pandemic – is irrelevant and dangerous. They discuss how retail has not been “a happy place” for shoppers for a long time, that the pandemic merely exacerbated the situation. They discusshow to connect emotionally with shoppersin a digital world,where brands fit, the movement to smaller stores, and how shoppers are dealing with the recession.