In this episode, our own Wendy Liebmann and Christine Cross, UK-based global retail consultant, discuss trends that are already disrupting retail around the world.

Wendy and Christine discuss:

• The impact of channel agnosticism on how people shop, and where companies invest
• The growth of DTC and how it enables brands to stay closer to shoppers
• How shoppers (and investors) are increasingly concerned about societal health
• How the last moment of the shopper’s experience is defining success – or failure.
• New food practices that are disrupting the future of big box retail 
• The intense pressure on non-food categories post-pandemic, and 
• That big brands are not infallible.

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