Wendy Liebmann and Terry Thomas, EVP & Chief Customer Officer, Unilever US, discuss how diversity and inclusion are critical to building a modern, socially responsible company that today’s shoppers expect.

Wendy and Terry discuss:

• What Diversity and Inclusion actually mean (it’s more than ethnicity)
• Why an intrinsic, top-down approach is critical, and how to execute it
• How to build and retain the best talent through diversity and inclusion
• How manufacturers and retailers need to collaborate to deliver a cohesive approach to diversity and inclusion 
• Why shoppers are at the center of this, and why “seeing them” is the key to success
• What retail needs to look like in the future

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