{"version":"1.0.0","segments":[{"speaker":"Lindsay Velecina","startTime":0.0,"endTime":4.86,"body":"Steve, welcome"},{"speaker":"Lindsay Velecina","startTime":0.0,"endTime":4.86,"body":"to the scrum.org community"},{"speaker":"Lindsay Velecina","startTime":4.86,"endTime":9.18,"body":"podcast, a podcast from the home"},{"speaker":"Lindsay Velecina","startTime":4.86,"endTime":9.18,"body":"of Scrum. In this podcast, we"},{"speaker":"Lindsay Velecina","startTime":9.18,"endTime":11.64,"body":"feature professional scrum"},{"speaker":"Lindsay Velecina","startTime":9.18,"endTime":11.64,"body":"trainers and other scrum"},{"speaker":"Lindsay Velecina","startTime":11.64,"endTime":15.06,"body":"practitioners sharing their"},{"speaker":"Lindsay Velecina","startTime":11.64,"endTime":15.06,"body":"stories and experiences to help"},{"speaker":"Lindsay Velecina","startTime":15.06,"endTime":18.66,"body":"learn from the experience of"},{"speaker":"Lindsay Velecina","startTime":15.06,"endTime":18.66,"body":"others. We hope you enjoy this"},{"speaker":"Lindsay Velecina","startTime":18.66,"endTime":19.2,"body":"episode."},{"speaker":"Dave West","startTime":20.1,"endTime":23.36,"body":"Hello and welcome to"},{"speaker":"Dave West","startTime":20.1,"endTime":23.36,"body":"the scrum.org community podcast."},{"speaker":"Dave West","startTime":23.48,"endTime":27.56,"body":"I'm your host. Dave West, CEO"},{"speaker":"Dave West","startTime":23.48,"endTime":27.56,"body":"here@scrum.org in today's"},{"speaker":"Dave West","startTime":27.56,"endTime":31.46,"body":"podcast, we're going to be"},{"speaker":"Dave West","startTime":27.56,"endTime":31.46,"body":"discussing AI and its"},{"speaker":"Dave West","startTime":31.46,"endTime":35.78,"body":"relationship with problem"},{"speaker":"Dave West","startTime":31.46,"endTime":35.78,"body":"definition, yes, AI. So it's"},{"speaker":"Dave West","startTime":35.78,"endTime":40.1,"body":"finally being cool, right? I'm"},{"speaker":"Dave West","startTime":35.78,"endTime":40.1,"body":"very, very fortunate to have"},{"speaker":"Dave West","startTime":40.22,"endTime":43.84,"body":"Brenda mceffery, Managing"},{"speaker":"Dave West","startTime":40.22,"endTime":43.84,"body":"Partner and founder from the"},{"speaker":"Dave West","startTime":43.84,"endTime":48.88,"body":"Kendall project, with me to help"},{"speaker":"Dave West","startTime":43.84,"endTime":48.88,"body":"me understand the application of"},{"speaker":"Dave West","startTime":48.94,"endTime":53.5,"body":"AI and how problems are such a"},{"speaker":"Dave West","startTime":48.94,"endTime":53.5,"body":"critical part to the use of AI."},{"speaker":"Dave West","startTime":53.62,"endTime":55.96,"body":"Welcome to the podcast. Brendan,"},{"speaker":"Brendan Mcsheffrey","startTime":57.04,"endTime":59.26,"body":"happy to be"},{"speaker":"Brendan Mcsheffrey","startTime":57.04,"endTime":59.26,"body":"here. It's terrific to be part"},{"speaker":"Brendan Mcsheffrey","startTime":59.26,"endTime":60.6,"body":"of this great"},{"speaker":"Dave West","startTime":60.6,"endTime":64.8,"body":"and I've got so many"},{"speaker":"Dave West","startTime":60.6,"endTime":64.8,"body":"questions, just listeners, just"},{"speaker":"Dave West","startTime":64.8,"endTime":68.28,"body":"to give you a bit of a heads up"},{"speaker":"Dave West","startTime":64.8,"endTime":68.28,"body":"here, Brendan and I spend hours,"},{"speaker":"Dave West","startTime":68.58,"endTime":73.08,"body":"usually over alcohol or coffee,"},{"speaker":"Dave West","startTime":68.58,"endTime":73.08,"body":"talking about this stuff. So if"},{"speaker":"Dave West","startTime":73.08,"endTime":76.56,"body":"we ramble, I do apologize."},{"speaker":"Dave West","startTime":73.08,"endTime":76.56,"body":"Obviously, we'll edit out some"},{"speaker":"Dave West","startTime":76.56,"endTime":79.86,"body":"of those rambles. I hope so"},{"speaker":"Dave West","startTime":76.56,"endTime":79.86,"body":"it's, it's to the point, but"},{"speaker":"Dave West","startTime":79.92,"endTime":83.78,"body":"this is, I'm really thrilled to"},{"speaker":"Dave West","startTime":79.92,"endTime":83.78,"body":"have you here. Okay, so let's"},{"speaker":"Dave West","startTime":83.78,"endTime":86.24,"body":"get our listeners up to speed,"},{"speaker":"Dave West","startTime":83.78,"endTime":86.24,"body":"because they've not been on"},{"speaker":"Dave West","startTime":86.24,"endTime":90.44,"body":"these multiple coffee and"},{"speaker":"Dave West","startTime":86.24,"endTime":90.44,"body":"alcohol conversations that we've"},{"speaker":"Dave West","startTime":90.44,"endTime":94.52,"body":"had. Tell us a little bit about"},{"speaker":"Dave West","startTime":90.44,"endTime":94.52,"body":"the Kendall framework stroke"},{"speaker":"Dave West","startTime":94.52,"endTime":98.24,"body":"project, what it is and and how"},{"speaker":"Dave West","startTime":94.52,"endTime":98.24,"body":"did it come about? What's this"},{"speaker":"Dave West","startTime":98.24,"endTime":98.96,"body":"Genesis? Well,"},{"speaker":"Brendan Mcsheffrey","startTime":99.98,"endTime":102.76,"body":"the Kendall"},{"speaker":"Brendan Mcsheffrey","startTime":99.98,"endTime":102.76,"body":"project, we see it came about"},{"speaker":"Brendan Mcsheffrey","startTime":103.06,"endTime":106.72,"body":"because of our experience"},{"speaker":"Brendan Mcsheffrey","startTime":103.06,"endTime":106.72,"body":"building rag models and training"},{"speaker":"Brendan Mcsheffrey","startTime":106.72,"endTime":111.82,"body":"chat, chat GPT two years ago,"},{"speaker":"Brendan Mcsheffrey","startTime":106.72,"endTime":111.82,"body":"right as it came right as for Oh"},{"speaker":"Brendan Mcsheffrey","startTime":111.82,"endTime":114.82,"body":"came out, and what we developed"},{"speaker":"Brendan Mcsheffrey","startTime":111.82,"endTime":114.82,"body":"is what we call the Kendall"},{"speaker":"Brendan Mcsheffrey","startTime":114.82,"endTime":118.12,"body":"framework, which is the fastest,"},{"speaker":"Brendan Mcsheffrey","startTime":114.82,"endTime":118.12,"body":"most effective way to train both"},{"speaker":"Brendan Mcsheffrey","startTime":118.12,"endTime":122.82,"body":"your team and your AI, to get"},{"speaker":"Brendan Mcsheffrey","startTime":118.12,"endTime":122.82,"body":"what you want out of AI. And it"},{"speaker":"Brendan Mcsheffrey","startTime":122.82,"endTime":128.04,"body":"started out of a method that we"},{"speaker":"Brendan Mcsheffrey","startTime":122.82,"endTime":128.04,"body":"had almost fallen upon about"},{"speaker":"Brendan Mcsheffrey","startTime":128.04,"endTime":133.26,"body":"using classic tools like lean"},{"speaker":"Brendan Mcsheffrey","startTime":128.04,"endTime":133.26,"body":"manufacturing tools, TQM tools,"},{"speaker":"Brendan Mcsheffrey","startTime":133.56,"endTime":137.76,"body":"bit of agile, a bit of Lean"},{"speaker":"Brendan Mcsheffrey","startTime":133.56,"endTime":137.76,"body":"Startup, bit of design thinking"},{"speaker":"Brendan Mcsheffrey","startTime":137.76,"endTime":141.74,"body":"and some of the philosophies"},{"speaker":"Brendan Mcsheffrey","startTime":137.76,"endTime":141.74,"body":"around problem curation created"},{"speaker":"Brendan Mcsheffrey","startTime":141.74,"endTime":146.54,"body":"by the dmnt company in Palo"},{"speaker":"Brendan Mcsheffrey","startTime":141.74,"endTime":146.54,"body":"Alto, and so we kind of mashed"},{"speaker":"Brendan Mcsheffrey","startTime":146.54,"endTime":151.22,"body":"these things up when we started"},{"speaker":"Brendan Mcsheffrey","startTime":146.54,"endTime":151.22,"body":"training AI models two years"},{"speaker":"Brendan Mcsheffrey","startTime":151.22,"endTime":155.96,"body":"ago. And frankly, we started"},{"speaker":"Brendan Mcsheffrey","startTime":151.22,"endTime":155.96,"body":"having results that were"},{"speaker":"Brendan Mcsheffrey","startTime":155.96,"endTime":162.1,"body":"extraordinarily accurate,"},{"speaker":"Brendan Mcsheffrey","startTime":155.96,"endTime":162.1,"body":"incredibly quickly, which led us"},{"speaker":"Brendan Mcsheffrey","startTime":162.1,"endTime":165.7,"body":"to working with colleagues out"},{"speaker":"Brendan Mcsheffrey","startTime":162.1,"endTime":165.7,"body":"of the MIT Media Lab and"},{"speaker":"Brendan Mcsheffrey","startTime":165.7,"endTime":168.22,"body":"elsewhere to say, you know, we"},{"speaker":"Brendan Mcsheffrey","startTime":165.7,"endTime":168.22,"body":"really ought to teach people how"},{"speaker":"Brendan Mcsheffrey","startTime":168.22,"endTime":172.96,"body":"to do this, because we believe"},{"speaker":"Brendan Mcsheffrey","startTime":168.22,"endTime":172.96,"body":"that AI is easy and it should be"},{"speaker":"Brendan Mcsheffrey","startTime":172.96,"endTime":177.22,"body":"something accessible to"},{"speaker":"Brendan Mcsheffrey","startTime":172.96,"endTime":177.22,"body":"everybody, not just not Just"},{"speaker":"Brendan Mcsheffrey","startTime":177.22,"endTime":183.84,"body":"computer scientists, and not"},{"speaker":"Brendan Mcsheffrey","startTime":177.22,"endTime":183.84,"body":"just CIOs and and IT teams, but"},{"speaker":"Brendan Mcsheffrey","startTime":184.02,"endTime":189.18,"body":"making AI accessible to"},{"speaker":"Brendan Mcsheffrey","startTime":184.02,"endTime":189.18,"body":"everybody, and easy and fast and"},{"speaker":"Brendan Mcsheffrey","startTime":189.18,"endTime":192.84,"body":"accurate. And so that's what the"},{"speaker":"Brendan Mcsheffrey","startTime":189.18,"endTime":192.84,"body":"Kendall framework does, and it's"},{"speaker":"Brendan Mcsheffrey","startTime":192.84,"endTime":196.32,"body":"built upon the greatest hits of"},{"speaker":"Brendan Mcsheffrey","startTime":192.84,"endTime":196.32,"body":"all time in terms of process"},{"speaker":"Brendan Mcsheffrey","startTime":196.32,"endTime":196.98,"body":"engineering."},{"speaker":"Dave West","startTime":198.18,"endTime":200.54,"body":"Okay, let me see. Let"},{"speaker":"Dave West","startTime":198.18,"endTime":200.54,"body":"me see if I can summarize that."},{"speaker":"Dave West","startTime":200.78,"endTime":204.56,"body":"So ultimately, you know, when"},{"speaker":"Dave West","startTime":200.78,"endTime":204.56,"body":"you started playing with chat"},{"speaker":"Dave West","startTime":204.56,"endTime":208.52,"body":"GPT back, you know, two and a"},{"speaker":"Dave West","startTime":204.56,"endTime":208.52,"body":"half years ago, whatever it was,"},{"speaker":"Dave West","startTime":209.54,"endTime":214.04,"body":"you were frustrated a little bit"},{"speaker":"Dave West","startTime":209.54,"endTime":214.04,"body":"by the results. It wasn't"},{"speaker":"Dave West","startTime":214.04,"endTime":217.46,"body":"necessarily solving your"},{"speaker":"Dave West","startTime":214.04,"endTime":217.46,"body":"problems that you were asking it"},{"speaker":"Dave West","startTime":217.46,"endTime":220.96,"body":"to do, whether it's how should I"},{"speaker":"Dave West","startTime":217.46,"endTime":220.96,"body":"do this? What's how? What's the"},{"speaker":"Dave West","startTime":220.96,"endTime":224.38,"body":"solution for that? And so you"},{"speaker":"Dave West","startTime":220.96,"endTime":224.38,"body":"took some of the stuff,"},{"speaker":"Dave West","startTime":224.38,"endTime":228.34,"body":"actually, we were talking about"},{"speaker":"Dave West","startTime":224.38,"endTime":228.34,"body":"six years ago around problem"},{"speaker":"Dave West","startTime":228.34,"endTime":231.94,"body":"definition, problem creation,"},{"speaker":"Dave West","startTime":228.34,"endTime":231.94,"body":"create. I can't even say that,"},{"speaker":"Dave West","startTime":231.94,"endTime":234.88,"body":"but you know what I mean,"},{"speaker":"Dave West","startTime":231.94,"endTime":234.88,"body":"problem, understanding. Problem,"},{"speaker":"Dave West","startTime":234.94,"endTime":240.78,"body":"that's, that's the word Brenda."},{"speaker":"Dave West","startTime":234.94,"endTime":240.78,"body":"Yes. Yes. My Yes. Anyway, so you"},{"speaker":"Dave West","startTime":240.78,"endTime":245.88,"body":"took those ideas, added a little"},{"speaker":"Dave West","startTime":240.78,"endTime":245.88,"body":"bit of other things to increase"},{"speaker":"Dave West","startTime":245.88,"endTime":251.58,"body":"the specificity, specificity of"},{"speaker":"Dave West","startTime":245.88,"endTime":251.58,"body":"the of the use of AI. So"},{"speaker":"Dave West","startTime":252.24,"endTime":258.06,"body":"basically, problems plus context"},{"speaker":"Dave West","startTime":252.24,"endTime":258.06,"body":"makes for a better solution. Is"},{"speaker":"Dave West","startTime":258.06,"endTime":261.02,"body":"that right? Does that sort of"},{"speaker":"Dave West","startTime":258.06,"endTime":261.02,"body":"summarize it? That's"},{"speaker":"Brendan Mcsheffrey","startTime":261.02,"endTime":263.84,"body":"very, very"},{"speaker":"Brendan Mcsheffrey","startTime":261.02,"endTime":263.84,"body":"accurate, but we had started"},{"speaker":"Brendan Mcsheffrey","startTime":263.84,"endTime":267.92,"body":"using a lot of these methods,"},{"speaker":"Brendan Mcsheffrey","startTime":263.84,"endTime":267.92,"body":"going back 15 years ago, to"},{"speaker":"Brendan Mcsheffrey","startTime":267.92,"endTime":271.64,"body":"build machine learning models."},{"speaker":"Brendan Mcsheffrey","startTime":267.92,"endTime":271.64,"body":"These are classic methodologies"},{"speaker":"Brendan Mcsheffrey","startTime":271.88,"endTime":276.38,"body":"that whether in root cause"},{"speaker":"Brendan Mcsheffrey","startTime":271.88,"endTime":276.38,"body":"analysis, for example, is is a"},{"speaker":"Brendan Mcsheffrey","startTime":276.44,"endTime":279.56,"body":"part of a cornerstone of what"},{"speaker":"Brendan Mcsheffrey","startTime":276.44,"endTime":279.56,"body":"we've developed in into the"},{"speaker":"Brendan Mcsheffrey","startTime":279.56,"endTime":284.62,"body":"Kendall framework to create"},{"speaker":"Brendan Mcsheffrey","startTime":279.56,"endTime":284.62,"body":"highly specific, highly accurate"},{"speaker":"Brendan Mcsheffrey","startTime":284.62,"endTime":290.32,"body":"context to anchor AI to answer"},{"speaker":"Brendan Mcsheffrey","startTime":284.62,"endTime":290.32,"body":"the problems that you have. And"},{"speaker":"Brendan Mcsheffrey","startTime":290.32,"endTime":295.24,"body":"there's also a an observation"},{"speaker":"Brendan Mcsheffrey","startTime":290.32,"endTime":295.24,"body":"that we had very early on, and"},{"speaker":"Brendan Mcsheffrey","startTime":295.24,"endTime":299.92,"body":"that is that most people started"},{"speaker":"Brendan Mcsheffrey","startTime":295.24,"endTime":299.92,"body":"using AI as if it were a search."},{"speaker":"Brendan Mcsheffrey","startTime":300.0,"endTime":303.3,"body":"Search box, just like Google,"},{"speaker":"Brendan Mcsheffrey","startTime":300.0,"endTime":303.3,"body":"and it's an entirely different"},{"speaker":"Brendan Mcsheffrey","startTime":303.3,"endTime":308.16,"body":"purpose. The purpose of AI is to"},{"speaker":"Brendan Mcsheffrey","startTime":303.3,"endTime":308.16,"body":"solve problems. Even deep"},{"speaker":"Brendan Mcsheffrey","startTime":308.16,"endTime":312.48,"body":"research is problem solving. So"},{"speaker":"Brendan Mcsheffrey","startTime":308.16,"endTime":312.48,"body":"if you're going to solve"},{"speaker":"Brendan Mcsheffrey","startTime":312.48,"endTime":315.3,"body":"problems with AI, then you"},{"speaker":"Brendan Mcsheffrey","startTime":312.48,"endTime":315.3,"body":"really need well defined"},{"speaker":"Brendan Mcsheffrey","startTime":315.3,"endTime":320.48,"body":"problems to solve, and you need"},{"speaker":"Brendan Mcsheffrey","startTime":315.3,"endTime":320.48,"body":"to understand who you're solving"},{"speaker":"Brendan Mcsheffrey","startTime":320.48,"endTime":326.3,"body":"them for so we, we started"},{"speaker":"Brendan Mcsheffrey","startTime":320.48,"endTime":326.3,"body":"working with manufacturers and"},{"speaker":"Brendan Mcsheffrey","startTime":326.3,"endTime":331.22,"body":"bankers, attorneys and companies"},{"speaker":"Brendan Mcsheffrey","startTime":326.3,"endTime":331.22,"body":"that were outside of Cambridge,"},{"speaker":"Brendan Mcsheffrey","startTime":331.22,"endTime":333.92,"body":"Massachusetts. So, of course,"},{"speaker":"Brendan Mcsheffrey","startTime":331.22,"endTime":333.92,"body":"we're located in Kendall Square."},{"speaker":"Brendan Mcsheffrey","startTime":333.92,"endTime":337.1,"body":"That's where the name the"},{"speaker":"Brendan Mcsheffrey","startTime":333.92,"endTime":337.1,"body":"Kendall project came from. And,"},{"speaker":"Brendan Mcsheffrey","startTime":337.1,"endTime":339.5,"body":"you know, coming from the"},{"speaker":"Brendan Mcsheffrey","startTime":337.1,"endTime":339.5,"body":"Kendall Square community, which"},{"speaker":"Brendan Mcsheffrey","startTime":339.5,"endTime":342.64,"body":"is, you know, one of the leading"},{"speaker":"Brendan Mcsheffrey","startTime":339.5,"endTime":342.64,"body":"AI communities in the world. We"},{"speaker":"Brendan Mcsheffrey","startTime":342.64,"endTime":346.48,"body":"realized that we need to bridge"},{"speaker":"Brendan Mcsheffrey","startTime":342.64,"endTime":346.48,"body":"to the industrial world in the"},{"speaker":"Brendan Mcsheffrey","startTime":346.48,"endTime":354.16,"body":"classic industries, finance,"},{"speaker":"Brendan Mcsheffrey","startTime":346.48,"endTime":354.16,"body":"biotech, manufacturing and these"},{"speaker":"Brendan Mcsheffrey","startTime":354.22,"endTime":357.88,"body":"education in these sectors that"},{"speaker":"Brendan Mcsheffrey","startTime":354.22,"endTime":357.88,"body":"are really important to job"},{"speaker":"Brendan Mcsheffrey","startTime":357.88,"endTime":363.96,"body":"growth across the world. So we"},{"speaker":"Brendan Mcsheffrey","startTime":357.88,"endTime":363.96,"body":"we started immediately reaching"},{"speaker":"Brendan Mcsheffrey","startTime":363.96,"endTime":367.74,"body":"out to sectors and bringing"},{"speaker":"Brendan Mcsheffrey","startTime":363.96,"endTime":367.74,"body":"people together, and convening"},{"speaker":"Brendan Mcsheffrey","startTime":367.92,"endTime":371.7,"body":"and starting to use this method."},{"speaker":"Brendan Mcsheffrey","startTime":367.92,"endTime":371.7,"body":"And use these methods to train"},{"speaker":"Brendan Mcsheffrey","startTime":371.7,"endTime":376.74,"body":"models, and when the models,"},{"speaker":"Brendan Mcsheffrey","startTime":371.7,"endTime":376.74,"body":"when models understand who you"},{"speaker":"Brendan Mcsheffrey","startTime":376.74,"endTime":381.44,"body":"are, what problems you have,"},{"speaker":"Brendan Mcsheffrey","startTime":376.74,"endTime":381.44,"body":"what your company is capable of"},{"speaker":"Brendan Mcsheffrey","startTime":381.44,"endTime":385.76,"body":"doing, and what your processes"},{"speaker":"Brendan Mcsheffrey","startTime":381.44,"endTime":385.76,"body":"are, you create fundamental"},{"speaker":"Brendan Mcsheffrey","startTime":385.76,"endTime":391.64,"body":"underlying context that"},{"speaker":"Brendan Mcsheffrey","startTime":385.76,"endTime":391.64,"body":"increases the accuracy. What"},{"speaker":"Brendan Mcsheffrey","startTime":391.64,"endTime":394.94,"body":"we're finding, frankly, is we're"},{"speaker":"Brendan Mcsheffrey","startTime":391.64,"endTime":394.94,"body":"finding first pass accuracy of"},{"speaker":"Brendan Mcsheffrey","startTime":395.36,"endTime":399.68,"body":"chatgpt and anthropics, Claude"},{"speaker":"Brendan Mcsheffrey","startTime":395.36,"endTime":399.68,"body":"and Gemini and others, is"},{"speaker":"Brendan Mcsheffrey","startTime":399.68,"endTime":405.1,"body":"generally about 35% on first"},{"speaker":"Brendan Mcsheffrey","startTime":399.68,"endTime":405.1,"body":"pass and first pass accuracy"},{"speaker":"Brendan Mcsheffrey","startTime":405.4,"endTime":410.2,"body":"using the Kendall framework, is"},{"speaker":"Brendan Mcsheffrey","startTime":405.4,"endTime":410.2,"body":"up over 95% first pass accuracy,"},{"speaker":"Brendan Mcsheffrey","startTime":410.2,"endTime":415.84,"body":"which reduces token consumption"},{"speaker":"Brendan Mcsheffrey","startTime":410.2,"endTime":415.84,"body":"by half and reduces time by it"},{"speaker":"Brendan Mcsheffrey","startTime":416.26,"endTime":419.56,"body":"generally, if on a on an"},{"speaker":"Brendan Mcsheffrey","startTime":416.26,"endTime":419.56,"body":"important Project, people will"},{"speaker":"Brendan Mcsheffrey","startTime":419.56,"endTime":425.34,"body":"spend 40 minutes or so doing"},{"speaker":"Brendan Mcsheffrey","startTime":419.56,"endTime":425.34,"body":"prompt, prompt rework, if you"},{"speaker":"Brendan Mcsheffrey","startTime":425.34,"endTime":429.3,"body":"will, to get to an answer. And"},{"speaker":"Brendan Mcsheffrey","startTime":425.34,"endTime":429.3,"body":"using the Kendall framework, you"},{"speaker":"Brendan Mcsheffrey","startTime":429.3,"endTime":432.24,"body":"can get there in half the time"},{"speaker":"Brendan Mcsheffrey","startTime":429.3,"endTime":432.24,"body":"or less."},{"speaker":"Dave West","startTime":432.84,"endTime":436.5,"body":"What I find, you"},{"speaker":"Dave West","startTime":432.84,"endTime":436.5,"body":"know, I play with, you know,"},{"speaker":"Dave West","startTime":436.5,"endTime":439.68,"body":"Claude. And at the moment, it's"},{"speaker":"Dave West","startTime":436.5,"endTime":439.68,"body":"funny, it's a very fashion"},{"speaker":"Dave West","startTime":439.68,"endTime":442.88,"body":"thing. I was chat GPT. Now I'm"},{"speaker":"Dave West","startTime":439.68,"endTime":442.88,"body":"Claude, you know, I'll probably"},{"speaker":"Dave West","startTime":442.88,"endTime":446.42,"body":"be something else tomorrow, you"},{"speaker":"Dave West","startTime":442.88,"endTime":446.42,"body":"know, because I'm definitely a"},{"speaker":"Dave West","startTime":446.42,"endTime":451.34,"body":"dedicated follower of fashion"},{"speaker":"Dave West","startTime":446.42,"endTime":451.34,"body":"for my AI. And what I tend to"},{"speaker":"Dave West","startTime":451.34,"endTime":454.64,"body":"do, it's a bit like I do, treat"},{"speaker":"Dave West","startTime":451.34,"endTime":454.64,"body":"it like a search engine. And I"},{"speaker":"Dave West","startTime":454.64,"endTime":459.26,"body":"also end up in that, in that"},{"speaker":"Dave West","startTime":454.64,"endTime":459.26,"body":"sort of spiraling, oh my gosh,"},{"speaker":"Dave West","startTime":459.26,"endTime":463.78,"body":"is that an hour and a half gone"},{"speaker":"Dave West","startTime":459.26,"endTime":463.78,"body":"by. You know, I do that sort of"},{"speaker":"Dave West","startTime":463.78,"endTime":467.2,"body":"disappear into it, because"},{"speaker":"Dave West","startTime":463.78,"endTime":467.2,"body":"there's so many interesting"},{"speaker":"Dave West","startTime":467.2,"endTime":469.42,"body":"things that come out, and"},{"speaker":"Dave West","startTime":467.2,"endTime":469.42,"body":"there's this and there's that,"},{"speaker":"Dave West","startTime":469.48,"endTime":473.02,"body":"but ultimately, it doesn't"},{"speaker":"Dave West","startTime":469.48,"endTime":473.02,"body":"necessarily take me on to the"},{"speaker":"Dave West","startTime":473.02,"endTime":477.1,"body":"journey that I need. For"},{"speaker":"Dave West","startTime":473.02,"endTime":477.1,"body":"instance, I was using it this"},{"speaker":"Dave West","startTime":477.1,"endTime":481.98,"body":"week to help me build some"},{"speaker":"Dave West","startTime":477.1,"endTime":481.98,"body":"personas for our online, self"},{"speaker":"Dave West","startTime":481.98,"endTime":486.18,"body":"paced learning because I was,"},{"speaker":"Dave West","startTime":481.98,"endTime":486.18,"body":"you know, trying to build up for"},{"speaker":"Dave West","startTime":486.18,"endTime":489.42,"body":"the next round of classes that"},{"speaker":"Dave West","startTime":486.18,"endTime":489.42,"body":"we're doing. So I was exploring"},{"speaker":"Dave West","startTime":489.48,"endTime":492.6,"body":"personas, and what kind of"},{"speaker":"Dave West","startTime":489.48,"endTime":492.6,"body":"personas are the most"},{"speaker":"Dave West","startTime":492.6,"endTime":495.96,"body":"interesting, you know, to this"},{"speaker":"Dave West","startTime":492.6,"endTime":495.96,"body":"type of class and, you know, and"},{"speaker":"Dave West","startTime":496.02,"endTime":499.44,"body":"I ended up in this completely"},{"speaker":"Dave West","startTime":496.02,"endTime":499.44,"body":"black hole where I didn't get"},{"speaker":"Dave West","startTime":499.44,"endTime":503.24,"body":"any value. I wasn't using the"},{"speaker":"Dave West","startTime":499.44,"endTime":503.24,"body":"Kendall framework. I apologize."},{"speaker":"Dave West","startTime":503.3,"endTime":507.98,"body":"I was just, I was literally just"},{"speaker":"Dave West","startTime":503.3,"endTime":507.98,"body":"playing. But the what I'm really"},{"speaker":"Dave West","startTime":508.04,"endTime":514.76,"body":"excited about is this idea that"},{"speaker":"Dave West","startTime":508.04,"endTime":514.76,"body":"you can rapidly hone in on,"},{"speaker":"Dave West","startTime":514.76,"endTime":519.2,"body":"actually what you're focusing"},{"speaker":"Dave West","startTime":514.76,"endTime":519.2,"body":"on, and not get sidetracked and"},{"speaker":"Dave West","startTime":519.2,"endTime":522.76,"body":"not take go in the wrong"},{"speaker":"Dave West","startTime":519.2,"endTime":522.76,"body":"direction and and increase the"},{"speaker":"Dave West","startTime":522.76,"endTime":525.28,"body":"the quality of the results."},{"speaker":"Brendan Mcsheffrey","startTime":526.3,"endTime":529.78,"body":"Well, that's"},{"speaker":"Brendan Mcsheffrey","startTime":526.3,"endTime":529.78,"body":"a big part of what we do with"},{"speaker":"Brendan Mcsheffrey","startTime":529.84,"endTime":532.6,"body":"with the Kendall framework in"},{"speaker":"Brendan Mcsheffrey","startTime":529.84,"endTime":532.6,"body":"our workshops, is we bring"},{"speaker":"Brendan Mcsheffrey","startTime":532.6,"endTime":536.8,"body":"people together to prioritize"},{"speaker":"Brendan Mcsheffrey","startTime":532.6,"endTime":536.8,"body":"the problems people should"},{"speaker":"Brendan Mcsheffrey","startTime":536.8,"endTime":539.92,"body":"solve. Because our our point of"},{"speaker":"Brendan Mcsheffrey","startTime":536.8,"endTime":539.92,"body":"view on what should you do with"},{"speaker":"Brendan Mcsheffrey","startTime":540.04,"endTime":543.9,"body":"AI is, well, you should solve"},{"speaker":"Brendan Mcsheffrey","startTime":540.04,"endTime":543.9,"body":"the problems you have. There's"},{"speaker":"Brendan Mcsheffrey","startTime":543.9,"endTime":546.54,"body":"going to be so many point"},{"speaker":"Brendan Mcsheffrey","startTime":543.9,"endTime":546.54,"body":"solutions in every single"},{"speaker":"Brendan Mcsheffrey","startTime":546.54,"endTime":549.12,"body":"enterprise. We're all going to"},{"speaker":"Brendan Mcsheffrey","startTime":546.54,"endTime":549.12,"body":"have dozens of agents. We're all"},{"speaker":"Brendan Mcsheffrey","startTime":549.12,"endTime":552.96,"body":"going to have lots and lots of"},{"speaker":"Brendan Mcsheffrey","startTime":549.12,"endTime":552.96,"body":"different AI solutions. But if"},{"speaker":"Brendan Mcsheffrey","startTime":553.02,"endTime":556.26,"body":"in order for us to get there, we"},{"speaker":"Brendan Mcsheffrey","startTime":553.02,"endTime":556.26,"body":"should be starting with the"},{"speaker":"Brendan Mcsheffrey","startTime":556.32,"endTime":560.3,"body":"problems that we already have"},{"speaker":"Brendan Mcsheffrey","startTime":556.32,"endTime":560.3,"body":"instead of big ideas. The"},{"speaker":"Brendan Mcsheffrey","startTime":560.3,"endTime":563.36,"body":"problem with ideas, especially"},{"speaker":"Brendan Mcsheffrey","startTime":560.3,"endTime":563.36,"body":"with AI, is AI can do"},{"speaker":"Brendan Mcsheffrey","startTime":563.36,"endTime":567.8,"body":"everything. So where do you"},{"speaker":"Brendan Mcsheffrey","startTime":563.36,"endTime":567.8,"body":"start? Well, the problem with"},{"speaker":"Brendan Mcsheffrey","startTime":567.8,"endTime":570.38,"body":"ideas, when you have an idea"},{"speaker":"Brendan Mcsheffrey","startTime":567.8,"endTime":570.38,"body":"about what you should do with"},{"speaker":"Brendan Mcsheffrey","startTime":570.68,"endTime":573.98,"body":"with AI, is it's got a lot of"},{"speaker":"Brendan Mcsheffrey","startTime":570.68,"endTime":573.98,"body":"dopamine. You get really excited"},{"speaker":"Brendan Mcsheffrey","startTime":573.98,"endTime":576.8,"body":"about it, and then you do"},{"speaker":"Brendan Mcsheffrey","startTime":573.98,"endTime":576.8,"body":"nothing. And you have"},{"speaker":"Brendan Mcsheffrey","startTime":576.8,"endTime":581.56,"body":"organizations like the RAND"},{"speaker":"Brendan Mcsheffrey","startTime":576.8,"endTime":581.56,"body":"Corporation, BCG and Gartner"},{"speaker":"Brendan Mcsheffrey","startTime":581.56,"endTime":585.4,"body":"saying that over 70% of AI"},{"speaker":"Brendan Mcsheffrey","startTime":581.56,"endTime":585.4,"body":"initiatives inside of enterprise"},{"speaker":"Brendan Mcsheffrey","startTime":585.4,"endTime":588.7,"body":"fail. Well, most of them are"},{"speaker":"Brendan Mcsheffrey","startTime":585.4,"endTime":588.7,"body":"failing because they're choosing"},{"speaker":"Brendan Mcsheffrey","startTime":588.7,"endTime":593.74,"body":"to take on the wrong problems."},{"speaker":"Brendan Mcsheffrey","startTime":588.7,"endTime":593.74,"body":"So choosing the right problems"},{"speaker":"Brendan Mcsheffrey","startTime":593.8,"endTime":596.74,"body":"is a really important philosophy"},{"speaker":"Brendan Mcsheffrey","startTime":593.8,"endTime":596.74,"body":"that comes out of problem"},{"speaker":"Brendan Mcsheffrey","startTime":596.74,"endTime":601.8,"body":"curation. But then we add on top"},{"speaker":"Brendan Mcsheffrey","startTime":596.74,"endTime":601.8,"body":"of this, a. Lot of manufacturing"},{"speaker":"Brendan Mcsheffrey","startTime":602.22,"endTime":606.66,"body":"and lean manufacturing thought"},{"speaker":"Brendan Mcsheffrey","startTime":602.22,"endTime":606.66,"body":"in and around the fact that, you"},{"speaker":"Brendan Mcsheffrey","startTime":606.66,"endTime":611.52,"body":"know, AI is a complex system,"},{"speaker":"Brendan Mcsheffrey","startTime":606.66,"endTime":611.52,"body":"and with any complex system,"},{"speaker":"Brendan Mcsheffrey","startTime":611.52,"endTime":614.94,"body":"there's only two ways to get"},{"speaker":"Brendan Mcsheffrey","startTime":611.52,"endTime":614.94,"body":"high quality output. One is you"},{"speaker":"Brendan Mcsheffrey","startTime":614.94,"endTime":620.6,"body":"can keep reworking your output"},{"speaker":"Brendan Mcsheffrey","startTime":614.94,"endTime":620.6,"body":"until you fix all the defects"},{"speaker":"Brendan Mcsheffrey","startTime":620.6,"endTime":624.08,"body":"and you get to your solution, or"},{"speaker":"Brendan Mcsheffrey","startTime":620.6,"endTime":624.08,"body":"you can build quality in from"},{"speaker":"Brendan Mcsheffrey","startTime":624.08,"endTime":627.14,"body":"the beginning. And to build"},{"speaker":"Brendan Mcsheffrey","startTime":624.08,"endTime":627.14,"body":"quality in from the beginning,"},{"speaker":"Brendan Mcsheffrey","startTime":627.14,"endTime":632.54,"body":"you have to have expert and"},{"speaker":"Brendan Mcsheffrey","startTime":627.14,"endTime":632.54,"body":"outstanding context, which is"},{"speaker":"Brendan Mcsheffrey","startTime":632.6,"endTime":637.28,"body":"difficult for humans to do,"},{"speaker":"Brendan Mcsheffrey","startTime":632.6,"endTime":637.28,"body":"because AI is built on language,"},{"speaker":"Brendan Mcsheffrey","startTime":637.34,"endTime":641.08,"body":"and language has a lot of"},{"speaker":"Brendan Mcsheffrey","startTime":637.34,"endTime":641.08,"body":"variation. There's lots of"},{"speaker":"Brendan Mcsheffrey","startTime":641.08,"endTime":644.62,"body":"words, lots of language types,"},{"speaker":"Brendan Mcsheffrey","startTime":641.08,"endTime":644.62,"body":"and when you have a lot of"},{"speaker":"Brendan Mcsheffrey","startTime":644.62,"endTime":648.4,"body":"variation in a complex system,"},{"speaker":"Brendan Mcsheffrey","startTime":644.62,"endTime":648.4,"body":"your likelihood of having"},{"speaker":"Brendan Mcsheffrey","startTime":648.4,"endTime":652.9,"body":"defects out the other side"},{"speaker":"Brendan Mcsheffrey","startTime":648.4,"endTime":652.9,"body":"increases dramatically. So what"},{"speaker":"Brendan Mcsheffrey","startTime":652.9,"endTime":655.24,"body":"we did with the Kendall"},{"speaker":"Brendan Mcsheffrey","startTime":652.9,"endTime":655.24,"body":"framework is we developed a"},{"speaker":"Brendan Mcsheffrey","startTime":655.24,"endTime":660.66,"body":"methodology to package context,"},{"speaker":"Brendan Mcsheffrey","startTime":655.24,"endTime":660.66,"body":"to package human language into"},{"speaker":"Brendan Mcsheffrey","startTime":660.66,"endTime":666.48,"body":"some standard ways of describing"},{"speaker":"Brendan Mcsheffrey","startTime":660.66,"endTime":666.48,"body":"things, so that the AI"},{"speaker":"Brendan Mcsheffrey","startTime":666.48,"endTime":671.1,"body":"understands that what we really"},{"speaker":"Brendan Mcsheffrey","startTime":666.48,"endTime":671.1,"body":"are aiming for two things with"},{"speaker":"Brendan Mcsheffrey","startTime":671.1,"endTime":677.4,"body":"the with the Kendall framework"},{"speaker":"Brendan Mcsheffrey","startTime":671.1,"endTime":677.4,"body":"is, one is, is, is lucidity for"},{"speaker":"Brendan Mcsheffrey","startTime":677.46,"endTime":681.74,"body":"human recognition and machine"},{"speaker":"Brendan Mcsheffrey","startTime":677.46,"endTime":681.74,"body":"readable people need to"},{"speaker":"Brendan Mcsheffrey","startTime":681.74,"endTime":685.46,"body":"recognize what people are"},{"speaker":"Brendan Mcsheffrey","startTime":681.74,"endTime":685.46,"body":"talking about as much as the"},{"speaker":"Brendan Mcsheffrey","startTime":685.46,"endTime":689.96,"body":"machines need to recognize. So"},{"speaker":"Brendan Mcsheffrey","startTime":685.46,"endTime":689.96,"body":"if teams need to work together,"},{"speaker":"Brendan Mcsheffrey","startTime":690.08,"endTime":694.28,"body":"we need to make sure that that"},{"speaker":"Brendan Mcsheffrey","startTime":690.08,"endTime":694.28,"body":"context is both human, relatable"},{"speaker":"Brendan Mcsheffrey","startTime":694.58,"endTime":696.38,"body":"and machine readable at the same"},{"speaker":"Brendan Mcsheffrey","startTime":694.58,"endTime":696.38,"body":"time."},{"speaker":"Dave West","startTime":698.06,"endTime":702.16,"body":"And so these these"},{"speaker":"Dave West","startTime":698.06,"endTime":702.16,"body":"contexts, you these context"},{"speaker":"Dave West","startTime":702.16,"endTime":704.92,"body":"blocks, I believe that's what"},{"speaker":"Dave West","startTime":702.16,"endTime":704.92,"body":"they're called in the in the"},{"speaker":"Dave West","startTime":704.92,"endTime":708.46,"body":"framework, right? Give me an"},{"speaker":"Dave West","startTime":704.92,"endTime":708.46,"body":"example of a context block,"},{"speaker":"Dave West","startTime":709.3,"endTime":709.6,"body":"well,"},{"speaker":"Brendan Mcsheffrey","startTime":709.66,"endTime":711.46,"body":"in for an"},{"speaker":"Brendan Mcsheffrey","startTime":709.66,"endTime":711.46,"body":"enterprise, there are four"},{"speaker":"Brendan Mcsheffrey","startTime":711.46,"endTime":717.22,"body":"foundational context blocks that"},{"speaker":"Brendan Mcsheffrey","startTime":711.46,"endTime":717.22,"body":"any individual can describe and"},{"speaker":"Brendan Mcsheffrey","startTime":717.82,"endTime":721.32,"body":"around their job and their"},{"speaker":"Brendan Mcsheffrey","startTime":717.82,"endTime":721.32,"body":"roles. And it starts with roles."},{"speaker":"Brendan Mcsheffrey","startTime":721.68,"endTime":728.1,"body":"So roles describe who you are or"},{"speaker":"Brendan Mcsheffrey","startTime":721.68,"endTime":728.1,"body":"who your user is. It can be the"},{"speaker":"Brendan Mcsheffrey","startTime":728.1,"endTime":731.76,"body":"profile of an ideal customer, or"},{"speaker":"Brendan Mcsheffrey","startTime":728.1,"endTime":731.76,"body":"it can be your job role. But"},{"speaker":"Brendan Mcsheffrey","startTime":731.76,"endTime":735.66,"body":"roles it, we have a and I'll"},{"speaker":"Brendan Mcsheffrey","startTime":731.76,"endTime":735.66,"body":"come back to this a little bit."},{"speaker":"Brendan Mcsheffrey","startTime":735.66,"endTime":740.54,"body":"We have, actually a series of"},{"speaker":"Brendan Mcsheffrey","startTime":735.66,"endTime":740.54,"body":"rules for AI leadership, but,"},{"speaker":"Brendan Mcsheffrey","startTime":740.78,"endTime":747.08,"body":"but roles anchor AI. AI needs a"},{"speaker":"Brendan Mcsheffrey","startTime":740.78,"endTime":747.08,"body":"protagonist in order to get to"},{"speaker":"Brendan Mcsheffrey","startTime":747.08,"endTime":750.62,"body":"high quality output. So roles"},{"speaker":"Brendan Mcsheffrey","startTime":747.08,"endTime":750.62,"body":"anchor AI. So we create a"},{"speaker":"Brendan Mcsheffrey","startTime":750.62,"endTime":754.7,"body":"context blocks around roles."},{"speaker":"Brendan Mcsheffrey","startTime":750.62,"endTime":754.7,"body":"Then we also create it help"},{"speaker":"Brendan Mcsheffrey","startTime":755.24,"endTime":759.02,"body":"teams. Create context blocks"},{"speaker":"Brendan Mcsheffrey","startTime":755.24,"endTime":759.02,"body":"around capabilities."},{"speaker":"Brendan Mcsheffrey","startTime":759.38,"endTime":763.36,"body":"Capabilities describes your"},{"speaker":"Brendan Mcsheffrey","startTime":759.38,"endTime":763.36,"body":"products, your solutions, but"},{"speaker":"Brendan Mcsheffrey","startTime":763.42,"endTime":768.16,"body":"also describes what your"},{"speaker":"Brendan Mcsheffrey","startTime":763.42,"endTime":768.16,"body":"organization or team is capable"},{"speaker":"Brendan Mcsheffrey","startTime":768.22,"endTime":773.08,"body":"of. And what you're capable of"},{"speaker":"Brendan Mcsheffrey","startTime":768.22,"endTime":773.08,"body":"is very, very different to a"},{"speaker":"Brendan Mcsheffrey","startTime":773.08,"endTime":776.86,"body":"large language model than your"},{"speaker":"Brendan Mcsheffrey","startTime":773.08,"endTime":776.86,"body":"products and solutions. So if"},{"speaker":"Brendan Mcsheffrey","startTime":776.86,"endTime":781.14,"body":"perplexity reads your website,"},{"speaker":"Brendan Mcsheffrey","startTime":776.86,"endTime":781.14,"body":"all it's reading is what you"},{"speaker":"Brendan Mcsheffrey","startTime":781.14,"endTime":785.88,"body":"sell today. It doesn't help the"},{"speaker":"Brendan Mcsheffrey","startTime":781.14,"endTime":785.88,"body":"user of AI find out what you're"},{"speaker":"Brendan Mcsheffrey","startTime":785.88,"endTime":789.72,"body":"capable of doing tomorrow. Very,"},{"speaker":"Brendan Mcsheffrey","startTime":785.88,"endTime":789.72,"body":"very important distinction. So"},{"speaker":"Brendan Mcsheffrey","startTime":789.72,"endTime":794.52,"body":"capabilities is a context block,"},{"speaker":"Brendan Mcsheffrey","startTime":789.72,"endTime":794.52,"body":"and then problems. What are you"},{"speaker":"Brendan Mcsheffrey","startTime":794.52,"endTime":799.08,"body":"working on now? And what what"},{"speaker":"Brendan Mcsheffrey","startTime":794.52,"endTime":799.08,"body":"are you what problems are you"},{"speaker":"Brendan Mcsheffrey","startTime":799.08,"endTime":801.98,"body":"solving internally? And what"},{"speaker":"Brendan Mcsheffrey","startTime":799.08,"endTime":801.98,"body":"problems do you solve for"},{"speaker":"Brendan Mcsheffrey","startTime":801.98,"endTime":805.34,"body":"others? So what are the problems"},{"speaker":"Brendan Mcsheffrey","startTime":801.98,"endTime":805.34,"body":"that you have? And that is a"},{"speaker":"Brendan Mcsheffrey","startTime":805.34,"endTime":810.5,"body":"really clear and very, very"},{"speaker":"Brendan Mcsheffrey","startTime":805.34,"endTime":810.5,"body":"important type of context. And"},{"speaker":"Brendan Mcsheffrey","startTime":810.5,"endTime":813.74,"body":"then lastly, the fund, the last"},{"speaker":"Brendan Mcsheffrey","startTime":810.5,"endTime":813.74,"body":"industrial foundational piece of"},{"speaker":"Brendan Mcsheffrey","startTime":813.74,"endTime":816.86,"body":"context that that is, is"},{"speaker":"Brendan Mcsheffrey","startTime":813.74,"endTime":816.86,"body":"cornerstone to the Kendall"},{"speaker":"Brendan Mcsheffrey","startTime":817.04,"endTime":823.12,"body":"framework, is processes, because"},{"speaker":"Brendan Mcsheffrey","startTime":817.04,"endTime":823.12,"body":"people, solutions and problems"},{"speaker":"Brendan Mcsheffrey","startTime":823.36,"endTime":827.92,"body":"all exist within workflows and"},{"speaker":"Brendan Mcsheffrey","startTime":823.36,"endTime":827.92,"body":"processes, and so having"},{"speaker":"Brendan Mcsheffrey","startTime":827.92,"endTime":833.68,"body":"standardized ways of describing"},{"speaker":"Brendan Mcsheffrey","startTime":827.92,"endTime":833.68,"body":"these four fundamental contexts"},{"speaker":"Brendan Mcsheffrey","startTime":834.82,"endTime":838.54,"body":"is one of the things that allows"},{"speaker":"Brendan Mcsheffrey","startTime":834.82,"endTime":838.54,"body":"us to accelerate AI"},{"speaker":"Brendan Mcsheffrey","startTime":838.54,"endTime":843.54,"body":"understanding your company, your"},{"speaker":"Brendan Mcsheffrey","startTime":838.54,"endTime":843.54,"body":"work, what you want to get out"},{"speaker":"Brendan Mcsheffrey","startTime":843.54,"endTime":846.06,"body":"of AI and what problems you want"},{"speaker":"Brendan Mcsheffrey","startTime":843.54,"endTime":846.06,"body":"to solve."},{"speaker":"Dave West","startTime":847.02,"endTime":851.46,"body":"So I attended the"},{"speaker":"Dave West","startTime":847.02,"endTime":851.46,"body":"Kendall framework workshop with"},{"speaker":"Dave West","startTime":851.46,"endTime":856.68,"body":"my team, some of my team, and"},{"speaker":"Dave West","startTime":851.46,"endTime":856.68,"body":"what was really amazing was"},{"speaker":"Dave West","startTime":857.04,"endTime":862.22,"body":"somebody that works in my"},{"speaker":"Dave West","startTime":857.04,"endTime":862.22,"body":"assessments team, and what she"},{"speaker":"Dave West","startTime":862.28,"endTime":866.18,"body":"found was she very quickly"},{"speaker":"Dave West","startTime":862.28,"endTime":866.18,"body":"gravitated to actually building"},{"speaker":"Dave West","startTime":866.18,"endTime":870.92,"body":"a solution for a real problem"},{"speaker":"Dave West","startTime":866.18,"endTime":870.92,"body":"that somewhere, I mean, it's"},{"speaker":"Dave West","startTime":870.92,"endTime":874.28,"body":"sort of on our radar, you know,"},{"speaker":"Dave West","startTime":870.92,"endTime":874.28,"body":"it's in a backlog somewhere, I'm"},{"speaker":"Dave West","startTime":874.28,"endTime":878.66,"body":"sure, and up in my tech team."},{"speaker":"Dave West","startTime":874.28,"endTime":878.66,"body":"But ultimately, she quickly"},{"speaker":"Dave West","startTime":879.14,"endTime":883.84,"body":"created a solution using this"},{"speaker":"Dave West","startTime":879.14,"endTime":883.84,"body":"model, because the AI was really"},{"speaker":"Dave West","startTime":883.84,"endTime":888.22,"body":"good once we provided. You know"},{"speaker":"Dave West","startTime":883.84,"endTime":888.22,"body":"that the problem, she obviously"},{"speaker":"Dave West","startTime":888.22,"endTime":891.64,"body":"works this process all the time."},{"speaker":"Dave West","startTime":888.22,"endTime":891.64,"body":"She understands the customer"},{"speaker":"Dave West","startTime":891.64,"endTime":894.16,"body":"probably better than I do,"},{"speaker":"Dave West","startTime":891.64,"endTime":894.16,"body":"because she works every day with"},{"speaker":"Dave West","startTime":894.16,"endTime":897.58,"body":"people taking our assessments"},{"speaker":"Dave West","startTime":894.16,"endTime":897.58,"body":"and trying to get certification."},{"speaker":"Dave West","startTime":897.88,"endTime":903.48,"body":"And from that she. Literally"},{"speaker":"Dave West","startTime":897.88,"endTime":903.48,"body":"built a solution and and it was"},{"speaker":"Dave West","startTime":903.48,"endTime":909.0,"body":"really, really amazing to see."},{"speaker":"Dave West","startTime":903.48,"endTime":909.0,"body":"And it really made me realize"},{"speaker":"Dave West","startTime":909.0,"endTime":913.02,"body":"something that I, you know, I"},{"speaker":"Dave West","startTime":909.0,"endTime":913.02,"body":"use AI, like everybody else, you"},{"speaker":"Dave West","startTime":913.02,"endTime":918.24,"body":"know, I, I throw large bits of"},{"speaker":"Dave West","startTime":913.02,"endTime":918.24,"body":"text into it and say, Help me"},{"speaker":"Dave West","startTime":918.24,"endTime":922.1,"body":"refine this. Make it better."},{"speaker":"Dave West","startTime":918.24,"endTime":922.1,"body":"Help me answer this question,"},{"speaker":"Dave West","startTime":922.1,"endTime":925.82,"body":"help me define a key value"},{"speaker":"Dave West","startTime":922.1,"endTime":925.82,"body":"proposition, that kind of stuff."},{"speaker":"Dave West","startTime":926.06,"endTime":929.96,"body":"But what? What I really, what?"},{"speaker":"Dave West","startTime":926.06,"endTime":929.96,"body":"It really made me realize"},{"speaker":"Dave West","startTime":929.96,"endTime":932.36,"body":"there's that that's interesting"},{"speaker":"Dave West","startTime":929.96,"endTime":932.36,"body":"and that's fine, and we'll"},{"speaker":"Dave West","startTime":932.36,"endTime":935.72,"body":"continue to do that, but you've"},{"speaker":"Dave West","startTime":932.36,"endTime":935.72,"body":"got this whole group of"},{"speaker":"Dave West","startTime":935.72,"endTime":939.8,"body":"knowledge workers that with a"},{"speaker":"Dave West","startTime":935.72,"endTime":939.8,"body":"little bit of, you know,"},{"speaker":"Dave West","startTime":940.28,"endTime":944.26,"body":"training and inverted commerce"},{"speaker":"Dave West","startTime":940.28,"endTime":944.26,"body":"and a little bit of space and a"},{"speaker":"Dave West","startTime":944.26,"endTime":946.9,"body":"little bit of empowerment and"},{"speaker":"Dave West","startTime":944.26,"endTime":946.9,"body":"that, that it's that that's a"},{"speaker":"Dave West","startTime":946.9,"endTime":950.32,"body":"big question as well. So like"},{"speaker":"Dave West","startTime":946.9,"endTime":950.32,"body":"the scrum, idea of being able to"},{"speaker":"Dave West","startTime":950.32,"endTime":954.04,"body":"take ownership of your process"},{"speaker":"Dave West","startTime":950.32,"endTime":954.04,"body":"and and the like, you could"},{"speaker":"Dave West","startTime":954.04,"endTime":957.34,"body":"equip them very quickly with"},{"speaker":"Dave West","startTime":954.04,"endTime":957.34,"body":"tools to help them do their job"},{"speaker":"Dave West","startTime":957.34,"endTime":961.26,"body":"better, using AI to do that. And"},{"speaker":"Dave West","startTime":957.34,"endTime":961.26,"body":"I thought that was, that was"},{"speaker":"Dave West","startTime":961.26,"endTime":964.26,"body":"pretty profound and and really"},{"speaker":"Dave West","startTime":961.26,"endTime":964.26,"body":"speaks to the future of"},{"speaker":"Dave West","startTime":964.26,"endTime":965.52,"body":"knowledge work. I think,"},{"speaker":"Brendan Mcsheffrey","startTime":966.78,"endTime":968.16,"body":"Well, I'm"},{"speaker":"Brendan Mcsheffrey","startTime":966.78,"endTime":968.16,"body":"glad you brought that up,"},{"speaker":"Brendan Mcsheffrey","startTime":968.16,"endTime":972.18,"body":"because one of the philosophies"},{"speaker":"Brendan Mcsheffrey","startTime":968.16,"endTime":972.18,"body":"that we are approaching AI with"},{"speaker":"Brendan Mcsheffrey","startTime":972.42,"endTime":976.2,"body":"is AI needs to be accessible"},{"speaker":"Brendan Mcsheffrey","startTime":972.42,"endTime":976.2,"body":"from everybody, from that works"},{"speaker":"Brendan Mcsheffrey","startTime":976.2,"endTime":979.8,"body":"in the loading dock to the"},{"speaker":"Brendan Mcsheffrey","startTime":976.2,"endTime":979.8,"body":"boardroom, and it needs to be in"},{"speaker":"Brendan Mcsheffrey","startTime":979.8,"endTime":985.88,"body":"plain English or plain language,"},{"speaker":"Brendan Mcsheffrey","startTime":979.8,"endTime":985.88,"body":"if you will, that is accessible"},{"speaker":"Brendan Mcsheffrey","startTime":985.88,"endTime":988.88,"body":"to everybody. We just recently"},{"speaker":"Brendan Mcsheffrey","startTime":985.88,"endTime":988.88,"body":"did some work with a large"},{"speaker":"Brendan Mcsheffrey","startTime":988.88,"endTime":993.2,"body":"financial institution that is"},{"speaker":"Brendan Mcsheffrey","startTime":988.88,"endTime":993.2,"body":"building industrial context"},{"speaker":"Brendan Mcsheffrey","startTime":993.2,"endTime":998.18,"body":"across all other banking for"},{"speaker":"Brendan Mcsheffrey","startTime":993.2,"endTime":998.18,"body":"their bank branches. And the"},{"speaker":"Brendan Mcsheffrey","startTime":998.24,"endTime":1000.84,"body":"president of the bank asked, you"},{"speaker":"Brendan Mcsheffrey","startTime":998.24,"endTime":1000.84,"body":"know, who should we bring to the"},{"speaker":"Brendan Mcsheffrey","startTime":1000.84,"endTime":1004.68,"body":"first workshop? And, you know,"},{"speaker":"Brendan Mcsheffrey","startTime":1000.84,"endTime":1004.68,"body":"should we bring branch managers?"},{"speaker":"Brendan Mcsheffrey","startTime":1004.68,"endTime":1008.4,"body":"And our answer was, you should"},{"speaker":"Brendan Mcsheffrey","startTime":1004.68,"endTime":1008.4,"body":"bring branch tellers. You should"},{"speaker":"Brendan Mcsheffrey","startTime":1008.4,"endTime":1012.9,"body":"bring everybody, because"},{"speaker":"Brendan Mcsheffrey","startTime":1008.4,"endTime":1012.9,"body":"everybody's problem is valid. So"},{"speaker":"Brendan Mcsheffrey","startTime":1012.9,"endTime":1015.78,"body":"whether you're a, you know, a"},{"speaker":"Brendan Mcsheffrey","startTime":1012.9,"endTime":1015.78,"body":"loading dock or machine shop"},{"speaker":"Brendan Mcsheffrey","startTime":1015.78,"endTime":1020.84,"body":"operator, the Chief Technology"},{"speaker":"Brendan Mcsheffrey","startTime":1015.78,"endTime":1020.84,"body":"Officer or the CEO, your problem"},{"speaker":"Brendan Mcsheffrey","startTime":1020.9,"endTime":1026.36,"body":"is valid. And so understanding"},{"speaker":"Brendan Mcsheffrey","startTime":1020.9,"endTime":1026.36,"body":"problems from everybody's"},{"speaker":"Brendan Mcsheffrey","startTime":1026.36,"endTime":1030.08,"body":"perspective is very, very"},{"speaker":"Brendan Mcsheffrey","startTime":1026.36,"endTime":1030.08,"body":"important. One of our rules that"},{"speaker":"Brendan Mcsheffrey","startTime":1030.08,"endTime":1035.66,"body":"we have is for AI leadership is"},{"speaker":"Brendan Mcsheffrey","startTime":1030.08,"endTime":1035.66,"body":"AI is a team sport and and that"},{"speaker":"Brendan Mcsheffrey","startTime":1035.66,"endTime":1039.86,"body":"is really a very important"},{"speaker":"Brendan Mcsheffrey","startTime":1035.66,"endTime":1039.86,"body":"thing. Nobody can see everything"},{"speaker":"Brendan Mcsheffrey","startTime":1040.4,"endTime":1044.86,"body":"about their business and their"},{"speaker":"Brendan Mcsheffrey","startTime":1040.4,"endTime":1044.86,"body":"operations and humans at the end"},{"speaker":"Brendan Mcsheffrey","startTime":1044.86,"endTime":1047.92,"body":"of the day are the best sensors."},{"speaker":"Brendan Mcsheffrey","startTime":1044.86,"endTime":1047.92,"body":"So if you have somebody from a"},{"speaker":"Brendan Mcsheffrey","startTime":1047.92,"endTime":1050.62,"body":"loading dock observing a"},{"speaker":"Brendan Mcsheffrey","startTime":1047.92,"endTime":1050.62,"body":"problem, and you have somebody"},{"speaker":"Brendan Mcsheffrey","startTime":1050.62,"endTime":1054.22,"body":"on the production line observing"},{"speaker":"Brendan Mcsheffrey","startTime":1050.62,"endTime":1054.22,"body":"part of that problem, and you"},{"speaker":"Brendan Mcsheffrey","startTime":1054.22,"endTime":1058.0,"body":"have the CI CEO describing part"},{"speaker":"Brendan Mcsheffrey","startTime":1054.22,"endTime":1058.0,"body":"of that problem, when you bring"},{"speaker":"Brendan Mcsheffrey","startTime":1058.0,"endTime":1063.24,"body":"it all together, you have really"},{"speaker":"Brendan Mcsheffrey","startTime":1058.0,"endTime":1063.24,"body":"super context that helps the AI"},{"speaker":"Brendan Mcsheffrey","startTime":1063.24,"endTime":1067.14,"body":"understand what exactly is going"},{"speaker":"Brendan Mcsheffrey","startTime":1063.24,"endTime":1067.14,"body":"on in your operation."},{"speaker":"Dave West","startTime":1067.86,"endTime":1071.1,"body":"Yeah, and, and, I"},{"speaker":"Dave West","startTime":1067.86,"endTime":1071.1,"body":"think you know that was always"},{"speaker":"Dave West","startTime":1071.16,"endTime":1076.44,"body":"the dream back before AI, that"},{"speaker":"Dave West","startTime":1071.16,"endTime":1076.44,"body":"we equip every knowledge worker"},{"speaker":"Dave West","startTime":1076.56,"endTime":1081.14,"body":"with the ability to describe"},{"speaker":"Dave West","startTime":1076.56,"endTime":1081.14,"body":"problems and manage a network,"},{"speaker":"Dave West","startTime":1081.14,"endTime":1084.62,"body":"you know, around those problems,"},{"speaker":"Dave West","startTime":1081.14,"endTime":1084.62,"body":"or a constitute constellation,"},{"speaker":"Dave West","startTime":1084.62,"endTime":1088.82,"body":"or whatever trendy word we used"},{"speaker":"Dave West","startTime":1084.62,"endTime":1088.82,"body":"for, I can't remember this, this"},{"speaker":"Dave West","startTime":1088.82,"endTime":1092.72,"body":"idea that, you know, that"},{"speaker":"Dave West","startTime":1088.82,"endTime":1092.72,"body":"everybody has a bit of time to"},{"speaker":"Dave West","startTime":1092.72,"endTime":1095.96,"body":"solve the problems that get in"},{"speaker":"Dave West","startTime":1092.72,"endTime":1095.96,"body":"the way of their processes. The"},{"speaker":"Dave West","startTime":1095.96,"endTime":1099.92,"body":"empowered, you know, sort of"},{"speaker":"Dave West","startTime":1095.96,"endTime":1099.92,"body":"worker, and now AI kind of takes"},{"speaker":"Dave West","startTime":1099.92,"endTime":1103.48,"body":"it up to that next level,"},{"speaker":"Dave West","startTime":1099.92,"endTime":1103.48,"body":"because historically, the idea"},{"speaker":"Dave West","startTime":1103.48,"endTime":1108.88,"body":"was, if we gave tools a problem"},{"speaker":"Dave West","startTime":1103.48,"endTime":1108.88,"body":"definition to everybody in an"},{"speaker":"Dave West","startTime":1108.88,"endTime":1111.88,"body":"organization, a bank or"},{"speaker":"Dave West","startTime":1108.88,"endTime":1111.88,"body":"whatever, pharmaceutical"},{"speaker":"Dave West","startTime":1111.88,"endTime":1114.94,"body":"company, et cetera, and gave"},{"speaker":"Dave West","startTime":1111.88,"endTime":1114.94,"body":"them some time and encouraged"},{"speaker":"Dave West","startTime":1114.94,"endTime":1118.12,"body":"their managers to create the"},{"speaker":"Dave West","startTime":1114.94,"endTime":1118.12,"body":"space for them to use these"},{"speaker":"Dave West","startTime":1118.12,"endTime":1122.1,"body":"tools, that there'd be a large"},{"speaker":"Dave West","startTime":1118.12,"endTime":1122.1,"body":"amount of clearly articulated"},{"speaker":"Dave West","startTime":1122.1,"endTime":1127.38,"body":"problems that we could then use"},{"speaker":"Dave West","startTime":1122.1,"endTime":1127.38,"body":"to drive projects to improve the"},{"speaker":"Dave West","startTime":1127.38,"endTime":1131.1,"body":"organization at the right level,"},{"speaker":"Dave West","startTime":1127.38,"endTime":1131.1,"body":"at the right time, with AI,"},{"speaker":"Dave West","startTime":1131.58,"endTime":1136.56,"body":"potentially, you can cut out"},{"speaker":"Dave West","startTime":1131.58,"endTime":1136.56,"body":"that development bit. You can"},{"speaker":"Dave West","startTime":1136.56,"endTime":1140.36,"body":"move that development into the"},{"speaker":"Dave West","startTime":1136.56,"endTime":1140.36,"body":"hands of the people that have"},{"speaker":"Dave West","startTime":1140.36,"endTime":1144.68,"body":"got the problem and, and I think"},{"speaker":"Dave West","startTime":1140.36,"endTime":1144.68,"body":"that's really, really"},{"speaker":"Dave West","startTime":1144.68,"endTime":1149.24,"body":"interesting and kind of scary. I"},{"speaker":"Dave West","startTime":1144.68,"endTime":1149.24,"body":"you know, some organizations"},{"speaker":"Dave West","startTime":1149.24,"endTime":1152.66,"body":"will embrace it wholeheartedly,"},{"speaker":"Dave West","startTime":1149.24,"endTime":1152.66,"body":"probably get in a little bit of"},{"speaker":"Dave West","startTime":1152.66,"endTime":1156.98,"body":"a mess, and then, and then back"},{"speaker":"Dave West","startTime":1152.66,"endTime":1156.98,"body":"away completely, and then slowly"},{"speaker":"Dave West","startTime":1156.98,"endTime":1159.98,"body":"introduce it, probably, which is"},{"speaker":"Dave West","startTime":1156.98,"endTime":1159.98,"body":"the normal Adoption Model. But,"},{"speaker":"Dave West","startTime":1160.1,"endTime":1164.14,"body":"and some organizations always"},{"speaker":"Dave West","startTime":1160.1,"endTime":1164.14,"body":"avoid it, but I think that this"},{"speaker":"Dave West","startTime":1164.14,"endTime":1167.98,"body":"is, you know, as I said earlier,"},{"speaker":"Dave West","startTime":1164.14,"endTime":1167.98,"body":"the future of of knowledge work."},{"speaker":"Dave West","startTime":1169.0,"endTime":1170.74,"body":"Yeah, it's"},{"speaker":"Brendan Mcsheffrey","startTime":1170.74,"endTime":1172.18,"body":"rather"},{"speaker":"Brendan Mcsheffrey","startTime":1170.74,"endTime":1172.18,"body":"extraordinary the time that"},{"speaker":"Brendan Mcsheffrey","startTime":1172.18,"endTime":1176.38,"body":"we're in. I mean, the to see the"},{"speaker":"Brendan Mcsheffrey","startTime":1172.18,"endTime":1176.38,"body":"change and the capabilities of"},{"speaker":"Brendan Mcsheffrey","startTime":1176.38,"endTime":1179.98,"body":"these systems. You know, part of"},{"speaker":"Brendan Mcsheffrey","startTime":1176.38,"endTime":1179.98,"body":"the thing that that makes this"},{"speaker":"Brendan Mcsheffrey","startTime":1179.98,"endTime":1183.6,"body":"so exciting for the scrum"},{"speaker":"Brendan Mcsheffrey","startTime":1179.98,"endTime":1183.6,"body":"community is one of the"},{"speaker":"Brendan Mcsheffrey","startTime":1183.6,"endTime":1188.7,"body":"underlying pieces that we use to"},{"speaker":"Brendan Mcsheffrey","startTime":1183.6,"endTime":1188.7,"body":"standardize context is actually"},{"speaker":"Brendan Mcsheffrey","startTime":1188.7,"endTime":1192.6,"body":"the user story format that came"},{"speaker":"Brendan Mcsheffrey","startTime":1188.7,"endTime":1192.6,"body":"up with working at Chrysler back"},{"speaker":"Brendan Mcsheffrey","startTime":1192.6,"endTime":1198.72,"body":"in the 1990s the user story"},{"speaker":"Brendan Mcsheffrey","startTime":1192.6,"endTime":1198.72,"body":"format is a habit for the agile"},{"speaker":"Brendan Mcsheffrey","startTime":1198.72,"endTime":1202.22,"body":"in scrum community. Community,"},{"speaker":"Brendan Mcsheffrey","startTime":1198.72,"endTime":1202.22,"body":"whereas it's not a habit for the"},{"speaker":"Brendan Mcsheffrey","startTime":1202.22,"endTime":1207.44,"body":"rest of the world. But when you"},{"speaker":"Brendan Mcsheffrey","startTime":1202.22,"endTime":1207.44,"body":"describe things as a, I need so"},{"speaker":"Brendan Mcsheffrey","startTime":1207.44,"endTime":1215.0,"body":"that as a, when I process, as a"},{"speaker":"Brendan Mcsheffrey","startTime":1207.44,"endTime":1215.0,"body":"role, when I process, I need so"},{"speaker":"Brendan Mcsheffrey","startTime":1215.0,"endTime":1219.8,"body":"that and the so that is really"},{"speaker":"Brendan Mcsheffrey","startTime":1215.0,"endTime":1219.8,"body":"powerful with AI too, because it"},{"speaker":"Brendan Mcsheffrey","startTime":1219.8,"endTime":1224.92,"body":"tells the AI why? So the one of"},{"speaker":"Brendan Mcsheffrey","startTime":1219.8,"endTime":1224.92,"body":"the exciting things that that"},{"speaker":"Brendan Mcsheffrey","startTime":1226.24,"endTime":1231.16,"body":"scrum has is that you there's"},{"speaker":"Brendan Mcsheffrey","startTime":1226.24,"endTime":1231.16,"body":"already this army of people that"},{"speaker":"Brendan Mcsheffrey","startTime":1231.16,"endTime":1237.4,"body":"know how to define problems in a"},{"speaker":"Brendan Mcsheffrey","startTime":1231.16,"endTime":1237.4,"body":"way that machines understand and"},{"speaker":"Brendan Mcsheffrey","startTime":1237.88,"endTime":1242.94,"body":"and if we can get more people to"},{"speaker":"Brendan Mcsheffrey","startTime":1237.88,"endTime":1242.94,"body":"use standardized language with"},{"speaker":"Brendan Mcsheffrey","startTime":1243.48,"endTime":1246.6,"body":"with AI, we're going to get"},{"speaker":"Brendan Mcsheffrey","startTime":1243.48,"endTime":1246.6,"body":"better results because we're"},{"speaker":"Brendan Mcsheffrey","startTime":1246.6,"endTime":1250.8,"body":"taking massive amounts of"},{"speaker":"Brendan Mcsheffrey","startTime":1246.6,"endTime":1250.8,"body":"variation out of this incredibly"},{"speaker":"Brendan Mcsheffrey","startTime":1250.8,"endTime":1255.0,"body":"complex process. And if we and"},{"speaker":"Brendan Mcsheffrey","startTime":1250.8,"endTime":1255.0,"body":"anytime you take variation out,"},{"speaker":"Brendan Mcsheffrey","startTime":1255.42,"endTime":1258.48,"body":"your likelihood of getting high"},{"speaker":"Brendan Mcsheffrey","startTime":1255.42,"endTime":1258.48,"body":"quality results increases."},{"speaker":"Dave West","startTime":1259.14,"endTime":1262.28,"body":"Yeah, I think the the"},{"speaker":"Dave West","startTime":1259.14,"endTime":1262.28,"body":"importance of a structure and"},{"speaker":"Dave West","startTime":1262.28,"endTime":1266.24,"body":"structured data. And I can only"},{"speaker":"Dave West","startTime":1262.28,"endTime":1266.24,"body":"imagine if you could capture,"},{"speaker":"Dave West","startTime":1266.24,"endTime":1270.86,"body":"and you've started doing this"},{"speaker":"Dave West","startTime":1266.24,"endTime":1270.86,"body":"with organizations. I see is if"},{"speaker":"Dave West","startTime":1270.86,"endTime":1274.88,"body":"you can capture this across an"},{"speaker":"Dave West","startTime":1270.86,"endTime":1274.88,"body":"organization where everybody"},{"speaker":"Dave West","startTime":1274.88,"endTime":1277.94,"body":"puts in their processes from"},{"speaker":"Dave West","startTime":1274.88,"endTime":1277.94,"body":"their perspective, puts in the"},{"speaker":"Dave West","startTime":1278.12,"endTime":1282.16,"body":"problems from their perspective,"},{"speaker":"Dave West","startTime":1278.12,"endTime":1282.16,"body":"puts in the you know, the their"},{"speaker":"Dave West","startTime":1282.16,"endTime":1284.62,"body":"own definition of their"},{"speaker":"Dave West","startTime":1282.16,"endTime":1284.62,"body":"accountability or role from"},{"speaker":"Dave West","startTime":1284.62,"endTime":1289.3,"body":"their perspective, puts in"},{"speaker":"Dave West","startTime":1284.62,"endTime":1289.3,"body":"customer we get build that body"},{"speaker":"Dave West","startTime":1289.36,"endTime":1295.6,"body":"of consistent data. Then you're"},{"speaker":"Dave West","startTime":1289.36,"endTime":1295.6,"body":"always running those questions"},{"speaker":"Dave West","startTime":1295.6,"endTime":1298.96,"body":"on, what should we do? How do we"},{"speaker":"Dave West","startTime":1295.6,"endTime":1298.96,"body":"fix this problem on an"},{"speaker":"Dave West","startTime":1298.96,"endTime":1302.7,"body":"increasingly, you know,"},{"speaker":"Dave West","startTime":1298.96,"endTime":1302.7,"body":"structured and well defined"},{"speaker":"Dave West","startTime":1303.06,"endTime":1306.72,"body":"foundation of information and"},{"speaker":"Dave West","startTime":1303.06,"endTime":1306.72,"body":"knowledge, which then, I mean,"},{"speaker":"Dave West","startTime":1306.78,"endTime":1310.26,"body":"where you then leverage the body"},{"speaker":"Dave West","startTime":1306.78,"endTime":1310.26,"body":"of all human knowledge, which is"},{"speaker":"Dave West","startTime":1310.26,"endTime":1313.98,"body":"what the internet is, right? And"},{"speaker":"Dave West","startTime":1310.26,"endTime":1313.98,"body":"suddenly that, that combination,"},{"speaker":"Dave West","startTime":1313.98,"endTime":1318.0,"body":"that lens on all that"},{"speaker":"Dave West","startTime":1313.98,"endTime":1318.0,"body":"information, empowers, you know,"},{"speaker":"Dave West","startTime":1318.0,"endTime":1321.6,"body":"create, potentially creates"},{"speaker":"Dave West","startTime":1318.0,"endTime":1321.6,"body":"great solutions we"},{"speaker":"Brendan Mcsheffrey","startTime":1321.9,"endTime":1324.8,"body":"we we refer"},{"speaker":"Brendan Mcsheffrey","startTime":1321.9,"endTime":1324.8,"body":"to that as as industrial grade"},{"speaker":"Brendan Mcsheffrey","startTime":1324.8,"endTime":1329.0,"body":"context, and we need to think"},{"speaker":"Brendan Mcsheffrey","startTime":1324.8,"endTime":1329.0,"body":"about the context that"},{"speaker":"Brendan Mcsheffrey","startTime":1329.3,"endTime":1333.38,"body":"organizations use as an"},{"speaker":"Brendan Mcsheffrey","startTime":1329.3,"endTime":1333.38,"body":"industrial grade level of"},{"speaker":"Brendan Mcsheffrey","startTime":1333.38,"endTime":1338.0,"body":"context, having context that"},{"speaker":"Brendan Mcsheffrey","startTime":1333.38,"endTime":1338.0,"body":"just just giving a large"},{"speaker":"Brendan Mcsheffrey","startTime":1338.0,"endTime":1342.4,"body":"language model access to all of"},{"speaker":"Brendan Mcsheffrey","startTime":1338.0,"endTime":1342.4,"body":"your document library doesn't"},{"speaker":"Brendan Mcsheffrey","startTime":1342.4,"endTime":1346.54,"body":"give the large language model"},{"speaker":"Brendan Mcsheffrey","startTime":1342.4,"endTime":1346.54,"body":"the context of what's important"},{"speaker":"Brendan Mcsheffrey","startTime":1346.54,"endTime":1352.9,"body":"to you and why you do things."},{"speaker":"Brendan Mcsheffrey","startTime":1346.54,"endTime":1352.9,"body":"And there's a the the you know,"},{"speaker":"Brendan Mcsheffrey","startTime":1353.02,"endTime":1358.72,"body":"roles, problems and processes"},{"speaker":"Brendan Mcsheffrey","startTime":1353.02,"endTime":1358.72,"body":"describe to the LLM, the"},{"speaker":"Brendan Mcsheffrey","startTime":1359.26,"endTime":1363.36,"body":"particulars of what it works. So"},{"speaker":"Brendan Mcsheffrey","startTime":1359.26,"endTime":1363.36,"body":"when we when we build context"},{"speaker":"Brendan Mcsheffrey","startTime":1363.36,"endTime":1368.64,"body":"blocks, roles always includes a"},{"speaker":"Brendan Mcsheffrey","startTime":1363.36,"endTime":1368.64,"body":"why and what are the motivations"},{"speaker":"Brendan Mcsheffrey","startTime":1368.64,"endTime":1372.3,"body":"in that role and what's"},{"speaker":"Brendan Mcsheffrey","startTime":1368.64,"endTime":1372.3,"body":"important to that role. When we"},{"speaker":"Brendan Mcsheffrey","startTime":1372.3,"endTime":1377.34,"body":"do, when we create a problem,"},{"speaker":"Brendan Mcsheffrey","startTime":1372.3,"endTime":1377.34,"body":"context block, we always analyze"},{"speaker":"Brendan Mcsheffrey","startTime":1377.52,"endTime":1381.62,"body":"how urgent is it to solve this"},{"speaker":"Brendan Mcsheffrey","startTime":1377.52,"endTime":1381.62,"body":"problem, how much value is"},{"speaker":"Brendan Mcsheffrey","startTime":1381.62,"endTime":1384.32,"body":"created if you solve this"},{"speaker":"Brendan Mcsheffrey","startTime":1381.62,"endTime":1384.32,"body":"problem, how much risk is"},{"speaker":"Brendan Mcsheffrey","startTime":1384.32,"endTime":1389.9,"body":"reduced if you solve this"},{"speaker":"Brendan Mcsheffrey","startTime":1384.32,"endTime":1389.9,"body":"problem, and when you analyze"},{"speaker":"Brendan Mcsheffrey","startTime":1390.14,"endTime":1394.52,"body":"those pieces along with the the"},{"speaker":"Brendan Mcsheffrey","startTime":1390.14,"endTime":1394.52,"body":"you know, our context, block"},{"speaker":"Brendan Mcsheffrey","startTime":1394.52,"endTime":1397.34,"body":"structure, has a couple of"},{"speaker":"Brendan Mcsheffrey","startTime":1394.52,"endTime":1397.34,"body":"different parts to it. One is a"},{"speaker":"Brendan Mcsheffrey","startTime":1397.34,"endTime":1400.42,"body":"user story. Three is an open"},{"speaker":"Brendan Mcsheffrey","startTime":1397.34,"endTime":1400.42,"body":"ended how might we type"},{"speaker":"Brendan Mcsheffrey","startTime":1400.42,"endTime":1406.54,"body":"statement, or a statement that"},{"speaker":"Brendan Mcsheffrey","startTime":1400.42,"endTime":1406.54,"body":"allows people to express things"},{"speaker":"Brendan Mcsheffrey","startTime":1406.54,"endTime":1410.56,"body":"in an open ended way, and then"},{"speaker":"Brendan Mcsheffrey","startTime":1406.54,"endTime":1410.56,"body":"we tag things which is very much"},{"speaker":"Brendan Mcsheffrey","startTime":1410.56,"endTime":1415.24,"body":"based on Ishikawa root cause,"},{"speaker":"Brendan Mcsheffrey","startTime":1410.56,"endTime":1415.24,"body":"and where we're really picking"},{"speaker":"Brendan Mcsheffrey","startTime":1415.24,"endTime":1419.98,"body":"up manpower, machines, methods,"},{"speaker":"Brendan Mcsheffrey","startTime":1415.24,"endTime":1419.98,"body":"materials, etc. We put it into"},{"speaker":"Brendan Mcsheffrey","startTime":1420.04,"endTime":1425.94,"body":"plain human, plain language, but"},{"speaker":"Brendan Mcsheffrey","startTime":1420.04,"endTime":1425.94,"body":"it is those pieces of context"},{"speaker":"Brendan Mcsheffrey","startTime":1425.94,"endTime":1433.08,"body":"put together, along with things"},{"speaker":"Brendan Mcsheffrey","startTime":1425.94,"endTime":1433.08,"body":"like priority and urgency and"},{"speaker":"Brendan Mcsheffrey","startTime":1433.32,"endTime":1438.42,"body":"understanding what's important"},{"speaker":"Brendan Mcsheffrey","startTime":1433.32,"endTime":1438.42,"body":"and motivational for roles, when"},{"speaker":"Brendan Mcsheffrey","startTime":1438.42,"endTime":1441.74,"body":"you put all those pieces"},{"speaker":"Brendan Mcsheffrey","startTime":1438.42,"endTime":1441.74,"body":"together, you create industrial"},{"speaker":"Brendan Mcsheffrey","startTime":1441.74,"endTime":1447.08,"body":"grade context, enabling teams to"},{"speaker":"Brendan Mcsheffrey","startTime":1441.74,"endTime":1447.08,"body":"then, you know, enabling teams"},{"speaker":"Brendan Mcsheffrey","startTime":1447.08,"endTime":1449.72,"body":"to get what you want out of the"},{"speaker":"Brendan Mcsheffrey","startTime":1447.08,"endTime":1449.72,"body":"AI system."},{"speaker":"Dave West","startTime":1451.1,"endTime":1454.7,"body":"I think, you know,"},{"speaker":"Dave West","startTime":1451.1,"endTime":1454.7,"body":"the workshop made me realize,"},{"speaker":"Dave West","startTime":1454.76,"endTime":1458.24,"body":"and that, you know, our"},{"speaker":"Dave West","startTime":1454.76,"endTime":1458.24,"body":"conversations as a product"},{"speaker":"Dave West","startTime":1458.24,"endTime":1462.16,"body":"owner, which is really my, I"},{"speaker":"Dave West","startTime":1458.24,"endTime":1462.16,"body":"don't know vocation. I'm a"},{"speaker":"Dave West","startTime":1462.16,"endTime":1466.42,"body":"product person, as you as you"},{"speaker":"Dave West","startTime":1462.16,"endTime":1466.42,"body":"well know Brendan, and that's"},{"speaker":"Dave West","startTime":1466.42,"endTime":1470.32,"body":"kind of what I love to do. I"},{"speaker":"Dave West","startTime":1466.42,"endTime":1470.32,"body":"can. It just gives me so much"},{"speaker":"Dave West","startTime":1470.32,"endTime":1476.38,"body":"more power. Because, you know,"},{"speaker":"Dave West","startTime":1470.32,"endTime":1476.38,"body":"ambiguity and experimentation"},{"speaker":"Dave West","startTime":1476.44,"endTime":1482.88,"body":"and dealing with uncertainty is"},{"speaker":"Dave West","startTime":1476.44,"endTime":1482.88,"body":"such a key part of what I what I"},{"speaker":"Dave West","startTime":1482.88,"endTime":1486.36,"body":"do as a product person, right?"},{"speaker":"Dave West","startTime":1482.88,"endTime":1486.36,"body":"I'm trying to, you know, do the"},{"speaker":"Dave West","startTime":1486.36,"endTime":1490.02,"body":"most economic to answer to"},{"speaker":"Dave West","startTime":1486.36,"endTime":1490.02,"body":"answer questions about the"},{"speaker":"Dave West","startTime":1490.02,"endTime":1493.8,"body":"problem that I'm or the product"},{"speaker":"Dave West","startTime":1490.02,"endTime":1493.8,"body":"I'm trying to release in the"},{"speaker":"Dave West","startTime":1493.8,"endTime":1496.86,"body":"most economic way possible. I'm"},{"speaker":"Dave West","startTime":1493.8,"endTime":1496.86,"body":"trying to sort of navigate the"},{"speaker":"Dave West","startTime":1496.86,"endTime":1501.5,"body":"cone of uncertainty with with,"},{"speaker":"Dave West","startTime":1496.86,"endTime":1501.5,"body":"with the. Least amount of cost"},{"speaker":"Dave West","startTime":1501.86,"endTime":1505.28,"body":"by increasing the amount of"},{"speaker":"Dave West","startTime":1501.86,"endTime":1505.28,"body":"context that I provide for my,"},{"speaker":"Dave West","startTime":1505.52,"endTime":1512.3,"body":"my LLM, my, I can ultimately"},{"speaker":"Dave West","startTime":1505.52,"endTime":1512.3,"body":"answer many of those questions"},{"speaker":"Dave West","startTime":1512.3,"endTime":1518.3,"body":"without having to do a very"},{"speaker":"Dave West","startTime":1512.3,"endTime":1518.3,"body":"expensive build, or even if I do"},{"speaker":"Dave West","startTime":1518.3,"endTime":1522.52,"body":"do a prototype, I can, I can"},{"speaker":"Dave West","startTime":1518.3,"endTime":1522.52,"body":"have the tools help me do that,"},{"speaker":"Dave West","startTime":1523.18,"endTime":1526.42,"body":"obviously, working with the team"},{"speaker":"Dave West","startTime":1523.18,"endTime":1526.42,"body":"to ensure you know the sort of"},{"speaker":"Dave West","startTime":1526.42,"endTime":1530.74,"body":"quality of it and the and the"},{"speaker":"Dave West","startTime":1526.42,"endTime":1530.74,"body":"like, but, but I think that that"},{"speaker":"Dave West","startTime":1530.74,"endTime":1538.06,"body":"was, that was that was great and"},{"speaker":"Dave West","startTime":1530.74,"endTime":1538.06,"body":"very empowering. Okay, so I've"},{"speaker":"Dave West","startTime":1538.06,"endTime":1541.26,"body":"got two last questions that I"},{"speaker":"Dave West","startTime":1538.06,"endTime":1541.26,"body":"just need to one, sort of, like"},{"speaker":"Dave West","startTime":1541.26,"endTime":1544.32,"body":"a big question that sort of"},{"speaker":"Dave West","startTime":1541.26,"endTime":1544.32,"body":"we've talked a little bit about,"},{"speaker":"Dave West","startTime":1544.32,"endTime":1546.9,"body":"and I think our listeners are"},{"speaker":"Dave West","startTime":1544.32,"endTime":1546.9,"body":"probably thinking about this as"},{"speaker":"Dave West","startTime":1546.9,"endTime":1551.16,"body":"well, and I'd love your take on"},{"speaker":"Dave West","startTime":1546.9,"endTime":1551.16,"body":"it. So obviously, Scrum is very"},{"speaker":"Dave West","startTime":1551.16,"endTime":1555.06,"body":"heavily in the IT software"},{"speaker":"Dave West","startTime":1551.16,"endTime":1555.06,"body":"development world, and when we"},{"speaker":"Dave West","startTime":1555.06,"endTime":1558.12,"body":"start playing with these engines"},{"speaker":"Dave West","startTime":1555.06,"endTime":1558.12,"body":"in this way, providing more"},{"speaker":"Dave West","startTime":1558.12,"endTime":1561.8,"body":"context, it makes me feel that"},{"speaker":"Dave West","startTime":1558.12,"endTime":1561.8,"body":"the next generation, the sort of"},{"speaker":"Dave West","startTime":1561.8,"endTime":1565.94,"body":"like the fifth or sixth"},{"speaker":"Dave West","startTime":1561.8,"endTime":1565.94,"body":"generation of programming. Is,"},{"speaker":"Dave West","startTime":1565.94,"endTime":1570.38,"body":"is problem definition and"},{"speaker":"Dave West","startTime":1565.94,"endTime":1570.38,"body":"context. Do you agree? Brendan,"},{"speaker":"Dave West","startTime":1570.38,"endTime":1574.88,"body":"does it is, is this sort of the"},{"speaker":"Dave West","startTime":1570.38,"endTime":1574.88,"body":"way that that software"},{"speaker":"Dave West","startTime":1574.88,"endTime":1576.26,"body":"developments moving?"},{"speaker":"Brendan Mcsheffrey","startTime":1577.88,"endTime":1579.98,"body":"I think it's"},{"speaker":"Brendan Mcsheffrey","startTime":1577.88,"endTime":1579.98,"body":"not just moving there. I think"},{"speaker":"Brendan Mcsheffrey","startTime":1579.98,"endTime":1583.24,"body":"it's already there. You if you"},{"speaker":"Brendan Mcsheffrey","startTime":1579.98,"endTime":1583.24,"body":"look at, you know, the"},{"speaker":"Brendan Mcsheffrey","startTime":1583.24,"endTime":1587.62,"body":"capabilities of cursor and"},{"speaker":"Brendan Mcsheffrey","startTime":1583.24,"endTime":1587.62,"body":"replit and windsurfer and and"},{"speaker":"Brendan Mcsheffrey","startTime":1587.62,"endTime":1593.2,"body":"these other coding tools, and"},{"speaker":"Brendan Mcsheffrey","startTime":1587.62,"endTime":1593.2,"body":"even Claude 3.7 itself, the you"},{"speaker":"Brendan Mcsheffrey","startTime":1594.1,"endTime":1598.42,"body":"know, one thing that we all have"},{"speaker":"Brendan Mcsheffrey","startTime":1594.1,"endTime":1598.42,"body":"to keep in mind, the quality of"},{"speaker":"Brendan Mcsheffrey","startTime":1598.72,"endTime":1604.02,"body":"AI's coding today is the worst"},{"speaker":"Brendan Mcsheffrey","startTime":1598.72,"endTime":1604.02,"body":"it's ever going to be, and it's"},{"speaker":"Brendan Mcsheffrey","startTime":1604.02,"endTime":1608.4,"body":"only getting better. And we can"},{"speaker":"Brendan Mcsheffrey","startTime":1604.02,"endTime":1608.4,"body":"take today, if you take a the"},{"speaker":"Brendan Mcsheffrey","startTime":1608.4,"endTime":1611.94,"body":"Kendall framework context blocks"},{"speaker":"Brendan Mcsheffrey","startTime":1608.4,"endTime":1611.94,"body":"of role problem, and we have a"},{"speaker":"Brendan Mcsheffrey","startTime":1611.94,"endTime":1615.96,"body":"software development context"},{"speaker":"Brendan Mcsheffrey","startTime":1611.94,"endTime":1615.96,"body":"block, and we the context block"},{"speaker":"Brendan Mcsheffrey","startTime":1615.96,"endTime":1620.12,"body":"philosophy is that, is that you"},{"speaker":"Brendan Mcsheffrey","startTime":1615.96,"endTime":1620.12,"body":"just create one single unit of"},{"speaker":"Brendan Mcsheffrey","startTime":1620.12,"endTime":1624.26,"body":"lucid context. So software"},{"speaker":"Brendan Mcsheffrey","startTime":1620.12,"endTime":1624.26,"body":"development, it's a single unit,"},{"speaker":"Brendan Mcsheffrey","startTime":1624.26,"endTime":1628.34,"body":"and when you combine those units"},{"speaker":"Brendan Mcsheffrey","startTime":1624.26,"endTime":1628.34,"body":"and give it to replit, it codes."},{"speaker":"Brendan Mcsheffrey","startTime":1628.58,"endTime":1632.06,"body":"And I was just at the MIT Media"},{"speaker":"Brendan Mcsheffrey","startTime":1628.58,"endTime":1632.06,"body":"Lab this morning, at a class I"},{"speaker":"Brendan Mcsheffrey","startTime":1632.06,"endTime":1636.92,"body":"mentored Ramesh raskers class at"},{"speaker":"Brendan Mcsheffrey","startTime":1632.06,"endTime":1636.92,"body":"the AI for impact, and one of"},{"speaker":"Brendan Mcsheffrey","startTime":1636.92,"endTime":1644.32,"body":"the young students, Sloan"},{"speaker":"Brendan Mcsheffrey","startTime":1636.92,"endTime":1644.32,"body":"student is running a hackathon"},{"speaker":"Brendan Mcsheffrey","startTime":1644.32,"endTime":1650.86,"body":"tomorrow with 150 Sloan MBA and"},{"speaker":"Brendan Mcsheffrey","startTime":1644.32,"endTime":1650.86,"body":"Harvard MBA students, none of"},{"speaker":"Brendan Mcsheffrey","startTime":1650.86,"endTime":1654.94,"body":"them are technical, and they're"},{"speaker":"Brendan Mcsheffrey","startTime":1650.86,"endTime":1654.94,"body":"all going to be coding tomorrow"},{"speaker":"Brendan Mcsheffrey","startTime":1655.3,"endTime":1659.92,"body":"at Sloan. And so you know with"},{"speaker":"Brendan Mcsheffrey","startTime":1655.3,"endTime":1659.92,"body":"when you can take MBAs students"},{"speaker":"Brendan Mcsheffrey","startTime":1659.92,"endTime":1663.84,"body":"who have no technical skills and"},{"speaker":"Brendan Mcsheffrey","startTime":1659.92,"endTime":1663.84,"body":"get them coding in under a half"},{"speaker":"Brendan Mcsheffrey","startTime":1663.84,"endTime":1668.1,"body":"hour. Well, that certainly tells"},{"speaker":"Brendan Mcsheffrey","startTime":1663.84,"endTime":1668.1,"body":"me that problem definition is"},{"speaker":"Brendan Mcsheffrey","startTime":1668.1,"endTime":1670.8,"body":"the next generation of"},{"speaker":"Brendan Mcsheffrey","startTime":1668.1,"endTime":1670.8,"body":"programming language. And now"},{"speaker":"Brendan Mcsheffrey","startTime":1671.1,"endTime":1675.18,"body":"the key challenge to this, where"},{"speaker":"Brendan Mcsheffrey","startTime":1671.1,"endTime":1675.18,"body":"the scrum community has a huge"},{"speaker":"Brendan Mcsheffrey","startTime":1675.18,"endTime":1678.24,"body":"advantage and a huge opportunity"},{"speaker":"Brendan Mcsheffrey","startTime":1675.18,"endTime":1678.24,"body":"to grow inside their"},{"speaker":"Brendan Mcsheffrey","startTime":1678.24,"endTime":1682.28,"body":"organizations, is the fact that"},{"speaker":"Brendan Mcsheffrey","startTime":1678.24,"endTime":1682.28,"body":"people across organizations are"},{"speaker":"Brendan Mcsheffrey","startTime":1682.28,"endTime":1687.62,"body":"terrible generally at describing"},{"speaker":"Brendan Mcsheffrey","startTime":1682.28,"endTime":1687.62,"body":"their own problems. So just"},{"speaker":"Brendan Mcsheffrey","startTime":1687.62,"endTime":1694.04,"body":"because you can use replit and"},{"speaker":"Brendan Mcsheffrey","startTime":1687.62,"endTime":1694.04,"body":"you can use windsurfer doesn't"},{"speaker":"Brendan Mcsheffrey","startTime":1694.04,"endTime":1697.28,"body":"mean you can actually get good"},{"speaker":"Brendan Mcsheffrey","startTime":1694.04,"endTime":1697.28,"body":"output. Because if you don't"},{"speaker":"Brendan Mcsheffrey","startTime":1697.28,"endTime":1700.9,"body":"define your problems and your"},{"speaker":"Brendan Mcsheffrey","startTime":1697.28,"endTime":1700.9,"body":"roles in the user role the"},{"speaker":"Brendan Mcsheffrey","startTime":1700.96,"endTime":1705.52,"body":"problem the user has the process"},{"speaker":"Brendan Mcsheffrey","startTime":1700.96,"endTime":1705.52,"body":"where the problem exists, those"},{"speaker":"Brendan Mcsheffrey","startTime":1705.52,"endTime":1709.24,"body":"sorts of things to the AI,"},{"speaker":"Brendan Mcsheffrey","startTime":1705.52,"endTime":1709.24,"body":"you're not going to get you're"},{"speaker":"Brendan Mcsheffrey","startTime":1709.24,"endTime":1712.3,"body":"going to get terrible results"},{"speaker":"Brendan Mcsheffrey","startTime":1709.24,"endTime":1712.3,"body":"out of it. So it still comes"},{"speaker":"Brendan Mcsheffrey","startTime":1712.3,"endTime":1716.74,"body":"down to having the skills to"},{"speaker":"Brendan Mcsheffrey","startTime":1712.3,"endTime":1716.74,"body":"define problems, accurately,"},{"speaker":"Brendan Mcsheffrey","startTime":1716.74,"endTime":1721.86,"body":"prioritize them, and understand"},{"speaker":"Brendan Mcsheffrey","startTime":1716.74,"endTime":1721.86,"body":"that context. Is a series of sub"},{"speaker":"Brendan Mcsheffrey","startTime":1721.86,"endTime":1725.16,"body":"assemblies, if you will, which"},{"speaker":"Brendan Mcsheffrey","startTime":1721.86,"endTime":1725.16,"body":"is what our context blocks are."},{"speaker":"Brendan Mcsheffrey","startTime":1725.16,"endTime":1728.04,"body":"And when you assemble them all"},{"speaker":"Brendan Mcsheffrey","startTime":1725.16,"endTime":1728.04,"body":"together, your likelihood of"},{"speaker":"Brendan Mcsheffrey","startTime":1728.04,"endTime":1731.04,"body":"getting high quality output out"},{"speaker":"Brendan Mcsheffrey","startTime":1728.04,"endTime":1731.04,"body":"of the sixth generation"},{"speaker":"Brendan Mcsheffrey","startTime":1731.04,"endTime":1734.7,"body":"programming language being"},{"speaker":"Brendan Mcsheffrey","startTime":1731.04,"endTime":1734.7,"body":"problems increases dramatically."},{"speaker":"Brendan Mcsheffrey","startTime":1734.7,"endTime":1740.1,"body":"So we think problem design,"},{"speaker":"Brendan Mcsheffrey","startTime":1734.7,"endTime":1740.1,"body":"problem definition is a skill of"},{"speaker":"Brendan Mcsheffrey","startTime":1740.22,"endTime":1743.48,"body":"you know, of leaders of"},{"speaker":"Brendan Mcsheffrey","startTime":1740.22,"endTime":1743.48,"body":"tomorrow, and that's what we're"},{"speaker":"Brendan Mcsheffrey","startTime":1743.48,"endTime":1745.22,"body":"teaching today with the Kendall"},{"speaker":"Brendan Mcsheffrey","startTime":1743.48,"endTime":1745.22,"body":"framework."},{"speaker":"Dave West","startTime":1746.24,"endTime":1749.24,"body":"That's awesome. All"},{"speaker":"Dave West","startTime":1746.24,"endTime":1749.24,"body":"right, last question, we try to"},{"speaker":"Dave West","startTime":1749.24,"endTime":1754.28,"body":"keep these short, and you and I"},{"speaker":"Dave West","startTime":1749.24,"endTime":1754.28,"body":"could talk for days about, yeah,"},{"speaker":"Dave West","startTime":1754.34,"endTime":1758.54,"body":"the impact to society, the you"},{"speaker":"Dave West","startTime":1754.34,"endTime":1758.54,"body":"know what, where the teams fit"},{"speaker":"Dave West","startTime":1758.54,"endTime":1761.2,"body":"in? Do we still need sprints?"},{"speaker":"Dave West","startTime":1758.54,"endTime":1761.2,"body":"There's all sorts of things we"},{"speaker":"Dave West","startTime":1761.2,"endTime":1763.48,"body":"could talk about, but we're not"},{"speaker":"Dave West","startTime":1761.2,"endTime":1763.48,"body":"going to talk about that. We're"},{"speaker":"Dave West","startTime":1763.48,"endTime":1766.0,"body":"gonna we're gonna leave with one"},{"speaker":"Dave West","startTime":1763.48,"endTime":1766.0,"body":"question, which is, I'd love you"},{"speaker":"Dave West","startTime":1766.0,"endTime":1769.3,"body":"to give me your perspective, is,"},{"speaker":"Dave West","startTime":1766.0,"endTime":1769.3,"body":"you know, I'm listening to this"},{"speaker":"Dave West","startTime":1769.3,"endTime":1772.48,"body":"podcast. Maybe I'm working in a"},{"speaker":"Dave West","startTime":1769.3,"endTime":1772.48,"body":"scrum team. Maybe I'm a product"},{"speaker":"Dave West","startTime":1772.48,"endTime":1775.6,"body":"owner, maybe maybe I'm a scrum"},{"speaker":"Dave West","startTime":1772.48,"endTime":1775.6,"body":"master, maybe I'm a developer,"},{"speaker":"Dave West","startTime":1775.6,"endTime":1780.36,"body":"maybe I'm a consultant helping"},{"speaker":"Dave West","startTime":1775.6,"endTime":1780.36,"body":"Scrum teams, or agile teams, do"},{"speaker":"Dave West","startTime":1780.72,"endTime":1784.92,"body":"their thing. What would be the"},{"speaker":"Dave West","startTime":1780.72,"endTime":1784.92,"body":"one takeaway that you would"},{"speaker":"Dave West","startTime":1784.92,"endTime":1788.1,"body":"recommend? One or two takeaways"},{"speaker":"Dave West","startTime":1784.92,"endTime":1788.1,"body":"you'd recommend that they start"},{"speaker":"Dave West","startTime":1788.1,"endTime":1792.48,"body":"thinking about for this, for"},{"speaker":"Dave West","startTime":1788.1,"endTime":1792.48,"body":"this future, and the use of AI"},{"speaker":"Dave West","startTime":1792.48,"endTime":1794.52,"body":"in in the world that they live"},{"speaker":"Dave West","startTime":1792.48,"endTime":1794.52,"body":"in."},{"speaker":"Brendan Mcsheffrey","startTime":1796.08,"endTime":1798.42,"body":"The number"},{"speaker":"Brendan Mcsheffrey","startTime":1796.08,"endTime":1798.42,"body":"one thing is, is that problems"},{"speaker":"Brendan Mcsheffrey","startTime":1798.48,"endTime":1805.1,"body":"are AI fuel. You. Uh, context is"},{"speaker":"Brendan Mcsheffrey","startTime":1798.48,"endTime":1805.1,"body":"king. In order to understand,"},{"speaker":"Brendan Mcsheffrey","startTime":1805.22,"endTime":1809.24,"body":"you know, AI needs to understand"},{"speaker":"Brendan Mcsheffrey","startTime":1805.22,"endTime":1809.24,"body":"your context, but problems fuel"},{"speaker":"Brendan Mcsheffrey","startTime":1809.42,"endTime":1815.96,"body":"AI. The purpose of using AI is"},{"speaker":"Brendan Mcsheffrey","startTime":1809.42,"endTime":1815.96,"body":"to solve problems, not search."},{"speaker":"Brendan Mcsheffrey","startTime":1816.14,"endTime":1821.02,"body":"You know, deep research is a is"},{"speaker":"Brendan Mcsheffrey","startTime":1816.14,"endTime":1821.02,"body":"a form of problem solving. And"},{"speaker":"Brendan Mcsheffrey","startTime":1821.02,"endTime":1825.16,"body":"yes, perplexity is a fantastic"},{"speaker":"Brendan Mcsheffrey","startTime":1821.02,"endTime":1825.16,"body":"tool for search, but it's still"},{"speaker":"Brendan Mcsheffrey","startTime":1825.16,"endTime":1829.24,"body":"problem solving as a as a way of"},{"speaker":"Brendan Mcsheffrey","startTime":1825.16,"endTime":1829.24,"body":"thinking about it. So the one of"},{"speaker":"Brendan Mcsheffrey","startTime":1829.24,"endTime":1833.8,"body":"the takeaways that I that I"},{"speaker":"Brendan Mcsheffrey","startTime":1829.24,"endTime":1833.8,"body":"really encourage all of the"},{"speaker":"Brendan Mcsheffrey","startTime":1833.98,"endTime":1839.44,"body":"scrum community to take on is go"},{"speaker":"Brendan Mcsheffrey","startTime":1833.98,"endTime":1839.44,"body":"back to using the user story as"},{"speaker":"Brendan Mcsheffrey","startTime":1839.44,"endTime":1846.24,"body":"your prompt structure. So if you"},{"speaker":"Brendan Mcsheffrey","startTime":1839.44,"endTime":1846.24,"body":"do nothing but use a user story"},{"speaker":"Brendan Mcsheffrey","startTime":1846.24,"endTime":1851.28,"body":"as a prompt structure, you're"},{"speaker":"Brendan Mcsheffrey","startTime":1846.24,"endTime":1851.28,"body":"going to improve your outcomes."},{"speaker":"Brendan Mcsheffrey","startTime":1851.88,"endTime":1855.54,"body":"So instead of spending lots and"},{"speaker":"Brendan Mcsheffrey","startTime":1851.88,"endTime":1855.54,"body":"lots of money on prompt"},{"speaker":"Brendan Mcsheffrey","startTime":1855.54,"endTime":1858.96,"body":"engineering training, or, you"},{"speaker":"Brendan Mcsheffrey","startTime":1855.54,"endTime":1858.96,"body":"know, AI training for teams,"},{"speaker":"Brendan Mcsheffrey","startTime":1859.38,"endTime":1864.86,"body":"teacher train, teacher teams to"},{"speaker":"Brendan Mcsheffrey","startTime":1859.38,"endTime":1864.86,"body":"use a user story and start"},{"speaker":"Brendan Mcsheffrey","startTime":1864.86,"endTime":1868.22,"body":"there, because it helps. You're,"},{"speaker":"Brendan Mcsheffrey","startTime":1864.86,"endTime":1868.22,"body":"you're going to learn what your"},{"speaker":"Brendan Mcsheffrey","startTime":1868.22,"endTime":1873.74,"body":"problems are. And so that's,"},{"speaker":"Brendan Mcsheffrey","startTime":1868.22,"endTime":1873.74,"body":"that's a, you know, quick, easy"},{"speaker":"Brendan Mcsheffrey","startTime":1873.74,"endTime":1876.38,"body":"takeaway for Agile and Scrum"},{"speaker":"Brendan Mcsheffrey","startTime":1873.74,"endTime":1876.38,"body":"practitioners."},{"speaker":"Dave West","startTime":1876.62,"endTime":1879.68,"body":"Okay, Brendan, where"},{"speaker":"Dave West","startTime":1876.62,"endTime":1879.68,"body":"can our listeners get these"},{"speaker":"Dave West","startTime":1879.68,"endTime":1882.34,"body":"context blocks today to get"},{"speaker":"Dave West","startTime":1879.68,"endTime":1882.34,"body":"going"},{"speaker":"Brendan Mcsheffrey","startTime":1883.54,"endTime":1886.0,"body":"well today,"},{"speaker":"Brendan Mcsheffrey","startTime":1883.54,"endTime":1886.0,"body":"we deliver them in the form of"},{"speaker":"Brendan Mcsheffrey","startTime":1886.18,"endTime":1890.2,"body":"workshops here in the Boston"},{"speaker":"Brendan Mcsheffrey","startTime":1886.18,"endTime":1890.2,"body":"area. However, we're expanding"},{"speaker":"Brendan Mcsheffrey","startTime":1890.2,"endTime":1894.04,"body":"pretty rapidly, and they people"},{"speaker":"Brendan Mcsheffrey","startTime":1890.2,"endTime":1894.04,"body":"can find a starter kit at"},{"speaker":"Brendan Mcsheffrey","startTime":1894.04,"endTime":1899.74,"body":"Kendall ai.org and download a"},{"speaker":"Brendan Mcsheffrey","startTime":1894.04,"endTime":1899.74,"body":"problem role and software"},{"speaker":"Brendan Mcsheffrey","startTime":1899.74,"endTime":1902.46,"body":"context blocks that they can use"},{"speaker":"Brendan Mcsheffrey","startTime":1899.74,"endTime":1902.46,"body":"right away, which come in the"},{"speaker":"Brendan Mcsheffrey","startTime":1902.46,"endTime":1906.78,"body":"form of PDFs that are fillable,"},{"speaker":"Brendan Mcsheffrey","startTime":1902.46,"endTime":1906.78,"body":"PDFs that, when you fill them in"},{"speaker":"Brendan Mcsheffrey","startTime":1906.78,"endTime":1910.2,"body":"and upload them to the large"},{"speaker":"Brendan Mcsheffrey","startTime":1906.78,"endTime":1910.2,"body":"language model of your choice,"},{"speaker":"Brendan Mcsheffrey","startTime":1910.38,"endTime":1914.82,"body":"they act as super prompts. And"},{"speaker":"Brendan Mcsheffrey","startTime":1910.38,"endTime":1914.82,"body":"there's lots, literally 10s of"},{"speaker":"Brendan Mcsheffrey","startTime":1914.82,"endTime":1918.9,"body":"1000s, of different applications"},{"speaker":"Brendan Mcsheffrey","startTime":1914.82,"endTime":1918.9,"body":"that you can use these for right"},{"speaker":"Brendan Mcsheffrey","startTime":1918.9,"endTime":1923.36,"body":"away. But we highly encourage"},{"speaker":"Brendan Mcsheffrey","startTime":1918.9,"endTime":1923.36,"body":"people to adopt a an approach"},{"speaker":"Brendan Mcsheffrey","startTime":1923.36,"endTime":1926.78,"body":"where AI is a team sport, and"},{"speaker":"Brendan Mcsheffrey","startTime":1923.36,"endTime":1926.78,"body":"you get your team involved, and"},{"speaker":"Brendan Mcsheffrey","startTime":1926.9,"endTime":1931.16,"body":"all of you work using the same"},{"speaker":"Brendan Mcsheffrey","startTime":1926.9,"endTime":1931.16,"body":"structured language to improve"},{"speaker":"Brendan Mcsheffrey","startTime":1931.16,"endTime":1934.82,"body":"your results out of AI. So"},{"speaker":"Brendan Mcsheffrey","startTime":1931.16,"endTime":1934.82,"body":"Kendall, ai.org and you can get"},{"speaker":"Brendan Mcsheffrey","startTime":1934.82,"endTime":1937.76,"body":"your your context block starter"},{"speaker":"Brendan Mcsheffrey","startTime":1934.82,"endTime":1937.76,"body":"kit there."},{"speaker":"Dave West","startTime":1938.6,"endTime":1940.7,"body":"Great. Thank you,"},{"speaker":"Dave West","startTime":1938.6,"endTime":1940.7,"body":"Brendan, and obviously there'll"},{"speaker":"Dave West","startTime":1940.94,"endTime":1944.98,"body":"be connected that link will be"},{"speaker":"Dave West","startTime":1940.94,"endTime":1944.98,"body":"on the notes for this this"},{"speaker":"Dave West","startTime":1944.98,"endTime":1949.24,"body":"podcast. So thanks, Brendan,"},{"speaker":"Dave West","startTime":1944.98,"endTime":1949.24,"body":"thanks for spending the time for"},{"speaker":"Dave West","startTime":1949.24,"endTime":1952.36,"body":"us today, and thank thank you"},{"speaker":"Dave West","startTime":1949.24,"endTime":1952.36,"body":"listeners today, you heard from"},{"speaker":"Dave West","startTime":1952.36,"endTime":1955.48,"body":"Brenda mceffery, Managing"},{"speaker":"Dave West","startTime":1952.36,"endTime":1955.48,"body":"Partner and founder from the"},{"speaker":"Dave West","startTime":1955.48,"endTime":1960.96,"body":"Kendall project, talking about"},{"speaker":"Dave West","startTime":1955.48,"endTime":1960.96,"body":"the Kendall framework. We talked"},{"speaker":"Dave West","startTime":1960.96,"endTime":1964.38,"body":"about how to improve the improve"},{"speaker":"Dave West","startTime":1960.96,"endTime":1964.38,"body":"the results from your generic"},{"speaker":"Dave West","startTime":1964.5,"endTime":1968.16,"body":"llms by adding context blocks in"},{"speaker":"Dave West","startTime":1964.5,"endTime":1968.16,"body":"terms of jobs to be done,"},{"speaker":"Dave West","startTime":1968.16,"endTime":1972.54,"body":"personas. We heard about"},{"speaker":"Dave West","startTime":1968.16,"endTime":1972.54,"body":"software contracts blocks and"},{"speaker":"Dave West","startTime":1972.54,"endTime":1975.78,"body":"really structured problems and"},{"speaker":"Dave West","startTime":1972.54,"endTime":1975.78,"body":"and how that can really help"},{"speaker":"Dave West","startTime":1976.2,"endTime":1984.56,"body":"fuel your your generic LLM it's"},{"speaker":"Dave West","startTime":1976.2,"endTime":1984.56,"body":"really interesting, and I'm"},{"speaker":"Dave West","startTime":1984.56,"endTime":1988.16,"body":"really excited to hear about"},{"speaker":"Dave West","startTime":1984.56,"endTime":1988.16,"body":"that from from Brendan today."},{"speaker":"Dave West","startTime":1988.16,"endTime":1991.16,"body":"And thank you for listening"},{"speaker":"Dave West","startTime":1988.16,"endTime":1991.16,"body":"everybody to today's scrum.org"},{"speaker":"Dave West","startTime":1991.52,"endTime":1994.82,"body":"community podcast. If you liked"},{"speaker":"Dave West","startTime":1991.52,"endTime":1994.82,"body":"what you heard, please"},{"speaker":"Dave West","startTime":1994.82,"endTime":1998.42,"body":"subscribe, share with friends,"},{"speaker":"Dave West","startTime":1994.82,"endTime":1998.42,"body":"and, of course, come back and"},{"speaker":"Dave West","startTime":1998.42,"endTime":2001.38,"body":"listen to some more. I'm lucky"},{"speaker":"Dave West","startTime":1998.42,"endTime":2001.38,"body":"enough to have a variety of"},{"speaker":"Dave West","startTime":2001.38,"endTime":2003.96,"body":"guests talking about everything"},{"speaker":"Dave West","startTime":2001.38,"endTime":2003.96,"body":"in the area, professional Scrum,"},{"speaker":"Dave West","startTime":2003.96,"endTime":2007.98,"body":"product thinking and, of course,"},{"speaker":"Dave West","startTime":2003.96,"endTime":2007.98,"body":"agile. Thanks, everybody. Scrum"},{"speaker":"Dave West","startTime":2007.98,"endTime":2008.22,"body":"on you."}]}