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Chris shares his frustrating experience with a car dealership over a warranty recall repair that turned into a multi-week ordeal of poor service and damaged car parts.

• Chris receives repeated recall notices about a buzzing sound in his minivan's sliding door
• Dealership makes him wait three weeks for an appointment, then doesn't have the needed part
• When returning for the rescheduled repair, they damage his door panel and won't fix it immediately 
• The service manager tries to blame Chris for the damage and makes veiled threats about "being angry" when they have his car
• A floor mat goes missing during service with no explanation
• Tony shares a similar nightmare with his truck's oil change causing persistent "oil overfull" warnings
• Discussion about the consistently poor quality of dealership service departments
• Both agree these experiences ensure they'll never purchase vehicles from these dealerships again

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