Charles Feltman joins me on my podcast today for a second time. Our first conversation in March 2022 took a deep dive into his book The Thin Book® of Trust: An Essential Primer for Building Trust at Work. In that conversation we unpacked the 4 assessment domains that he outlines in his book and why understanding these domains is necessary for leaders to increase team cohesion and effectiveness. The four assessment domains revolve deeply around the themes of care, sincerity, reliability and competence.
Our conversation today can be looked at as a part 2 to that original chat back in March, but much more hands on as Charles provides us with real examples of what great leadership looks like in action and how the best leaders learn to navigate important discussions to not only build deep trust, but also create the conditions for high performance in their organization. Charles provides deep insight through his life lessons learned having worked in the arena of trust-building for more than three decades.
Through the years Charles has partnered with client companies to design and deliver custom leadership development programs that are unique to each client’s needs, culture and goals. These programs are all designed around the fundamental idea that organizations are networks of conversations, and the more effective leaders are at having the right conversations with the right people, at the right times, and in the right ways, the more successful their organizations will be.
The inspiring author and speaker, Brene Brown, has had Charles on her own podcast and widely shares the fact that she has used his definitions of trust and distrust in every book she has written because these definitions are practical and actionable while at the same time deep and meaningful.
It was an honor to have Charles back on my podcast. Wherever you are in the world listening to this, I hope you find lots of value in my discussion with Charles today.
Charles Feltman has over 25 years of professional experience coaching, facilitating, consulting to, and training people who lead others. An overarching goal in all of his work is that his clients experience both success and wellbeing at work and in all areas of their lives. Prior to starting his coaching and consulting business he spent a decade in leadership roles in technology industry companies. Today Charles’ work is concentrated in two main areas: Coaching Individual Leaders and Leadership Teams.
Clients include executives, managers and teams from Aerospace Corp., Calstar Air Ambulance, CareMore Health Plan, Cognizant, Comfort Systems, Designit, Genpact, Intel, Siemens, ST Microelectronics, SealedAir, Teichert Construction, UCSF, NASA, US National Park Service, USDA, Heifer Project International and The Nature Conservancy. Charles is the author of The Thin Book® of Trust: An Essential Primer for Building Trust at Work, based on three decades of experience working with individuals and teams to build,
maintain, and when necessary restore trust.
Connect With Charles:
Buy Charles' Book: https://www.amazon.com/Thin-Trust-Essential-Primer-Building/dp/0966537394