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Find full show notes and links at: https://camphacker.tv/camp-code/work-with-parents
Beth and Ruby are joined by Travis Allison to breakdown the importance of your staff being calm, cool and collected when interacting with their camper’s parents.
Do you remember your 16-20 year old self? Talking to adults is scary enough, without the fact that you are looking after the most important thing in their world.
Great parent interactions (especially on opening day!) is a critical part of your camp forming trusting relationships with families. Trust us, a parent is going to tell their friends what camp their child attends - and good or bad, they will share their first impressions - so it’s our job to help our staff make the best ones!
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From Beth Allison
Get lots of large chart paper and markers and have pairs of staff create their own “child”. This exercise helps them to understand the care that goes into parenting and really put them into their camper’s parent’s shoes.
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