MadGaines Live! By Cassandra Gaines

"Dispatch Services" don't really exist

July 27, 2020 Cassandra Gaines, Esq.
MadGaines Live! By Cassandra Gaines
"Dispatch Services" don't really exist
Show Notes Chapter Markers

Just give this episode 15 minutes and let me know if your head doesn't explode. There is this whole world of dispatch services--you think you know that that means, but you don't. Listen. You may need a drink for this one.

When a dispatcher calls a shipper or broker, how do you know its a dispatch service, sometimes it seems like a broker, and why do they say they are agents? isn't that the same thing as a dispatch service?
Guests:
Chandler Magann: https://www.linkedin.com/in/chandlermagann/
Steve Perez: https://www.linkedin.com/in/steve-perez-b0624b74/
Danay De La Noval: https://www.linkedin.com/in/danay-de-la-noval-961232122/
Jess Tribuiani: https://www.linkedin.com/in/jess-t-154b24174/
Adam Wingfield: https://www.linkedin.com/in/adam-wingfield-012b523a/
Todd Waldron: https://www.linkedin.com/in/todd-w-21897b19/

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MadGaines Live is show for the entire transportation industry, shippers, brokers, carriers, insurers and more!  Cassandra Gaines (aka #madgaines), transportation industry influencer and attorney brings education and content with her friends.

PLEASE NOTE THAT: this episode does not form an attorney-client relationship or constitute receiving legal advice. Consulting with a lawyer is the best course of action rather than relying only on the video. Each legal issue can have a different outcome based on the facts of the issue and other applicable laws.

Introduction
Dispatch Confusion
Dispatch Services Basics
Finding shipments for Carriers
Guest broker Chandler Magann
Not just dispatching, its more
Rate negotiations
Payment for Services
"reverse brokering"
Legal confusion
collection of services
Cargo Claims Training Coming Up
Why use dispatch services
Authority confusion
This is what an owner operator means under the law
summary of what we've learned so far
What is a "Nancy" ??
The true issue is the use of the term "dispatch"
We need a new name for these services!
Most important part of MadGaines
What shippers and brokers struggle with
Warning to Brokers and Shippers
Dispatch Services and Lawsuits
Dispatch Services are 4PLs for Carriers