The Collaborative Vet Podcast - Michael Dr.T Tokiwa
I collaborate and converse with people from all aspects of veterinary medicine and the pet world. From K9karts to education in the latest Pet Cancer Therapies, we talk about it all. Laughing, friendly conversations with the people who love pets. Listen, learn, laugh and love the pets like they love us....unconditionally!
The Collaborative Vet Podcast - Michael Dr.T Tokiwa
Phone Call Role Playing Part 1 - "It's a matter of convenience..."
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Michael Dr.T Tokiwa
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The veterinary team face a number of phone call challenges. In this series I break down some common hurdles that the CSR team faces. My hope is to bring to light the reality of these situations....with humor....but also to start a conversation among team management about how to deal with these scenarios. I also hope that pet parents listening can come to understand that these are difficult situations vet team members face. Thanks for listening! Dr. T.