The Product Podcast
How to Put Customer Feedback to Action by Zendesk Growth Leader
November 30, 2017
Brianne Kimmel from Zendesk and Anthony Marnell from Trello
Growth Leader from Zendesk, Brianne Kimmel, and Director of Partnerships at Trello, Anthony Marnell, talk about the best practices on how to turn customer feedback into actionable insights. They also discuss why customer feedback matters, what the best practices for sharing customer feedback with internal teams are and how to evaluate signal vs. noise.
Growth Leader from Zendesk, Brianne Kimmel, and Director of Partnerships at Trello, Anthony Marnell, talk about the best practices on how to turn customer feedback into actionable insights. They also discuss why customer feedback matters, what the best practices for sharing customer feedback with internal teams are and how to evaluate signal vs. noise.