In only a few short years, Slack has become one of the fastest-growing and most beloved enterprise SaaS products of all time. But the secrets behind its growth aren’t what you might expect: it wasn’t all about analytics and A/B testing.
Slack's first product manager, Kenneth Berger, tells stories from his time there and shares two surprising principles that helped drive Slack’s success. Combining detailed examples and a behind-the-scenes perspective, this talk provides insights and principles ready to be applied to your own product.