Machine Learning, ML, is a powerful tool for creating dynamic, personalized experiences. But a truly useful ML-based product cannot be created without the right UX and insightful human intervention to avoid embarrassing mistakes. Power of your product is not the Machine Learning model but how thoughtful you were in creating value and making every interaction useful. While building Smart Replies in LinkedIn Messaging, there were numerous ways where Arpit's team enhanced the product using human intervention and Machine Learning models.