Freedom to Fail
On Freedom to Fail, Kyle Bringhurst interviews successful entrepreneurs and people about the unsuccessful times in their lives. This podcast was inspired by entrepreneurs who are not afraid to acknowledge that success only comes after overcoming fears and learning from our failures. Freedom to Fail is for those who have dreams of starting a business or reaching your goals but have been held back by their fears. It was created to give YOU an inside look into these failures and learn the skills they use to move forward in the face of uncertainty, so that YOU can do the same.
Freedom to Fail
Episode 051 - Using Customer Feedback to Make Your Product the Best w/ Kelley Higney (Bug Bite Thing)
Kelley Higney is an inspiration when it comes to business. Her business, Bug Bite Thing, does 8-figures in revenue annually, and was featured on Shark Tank, where she got a deal with Lori Greiner and received her Golden Ticket.
Before she went on Shark Tank they did over $500,000 in sales, and in the time since then they have gone international, thanks in large part to the 30,000+ reviews they have on Amazon. Kelley has done an amazing job collecting feedback from customers and getting reviews.
In this episode we talk about how she tracks and documents all the feedback and how it has helped them expand their business. We also talk about what she would do in her first year of business if she were to start all over again, giving practical advice for all entrepreneurs listening.