Julien De Visscher is doing something different when it comes to customer experience. Through his company, Human37 – the first customer data strategy agency – he’s bringing people and technology together in a major way.
His overall mission? To help companies offer better UX and customer experience to end users while making data easier to understand.
"I wish the data and technology world was already demystified because we could go so much faster if people were not afraid of asking questions and looking dumb!” he told me in the podcast episode we recorded together.
Listen to the podcast and discover Julien and Human37 break silos and make data less of a hurdle – and how you can do the same thing in your customer experience role.
Or, if you’re short on time, I’ve also condensed all the key tips – FAQ style – in a summarized, quick-read version right here.
Additional Free Ressources:
Every week, you’ll find a new episode in your favorite podcast player to feed your thoughts.
In the meantime, if you want to discuss, ask me a question or react to a topic, I’m easy to find on : Linkedin, Instagram & ameliebeerens.com !