Small Business Survival Conversations

S3E58: The Smartest Person in the Room Listens First

Anna Steinfest

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In this week’s Monday Morning Motivation, host Anna Steinfest shares a timeless leadership lesson from Dale Carnegie’s classic How to Win Friends and Influence People. Learn how empathy, humility, and emotional intelligence can transform how you lead your team, connect with customers, and handle conflict.

Discover how to replace arguments with influence, criticism with collaboration, and ego with effectiveness — because in business, the smartest person in the room is often the one who listens first.

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