{"version":"1.0.0","segments":[{"speaker":"Daniel Franco","startTime":24.0,"endTime":31.05,"body":"So welcome to the"},{"speaker":"Daniel Franco","startTime":24.0,"endTime":31.05,"body":"creating synergy podcast. Today"},{"speaker":"Daniel Franco","startTime":31.08,"endTime":35.76,"body":"we've got a little bit of a"},{"speaker":"Daniel Franco","startTime":31.08,"endTime":35.76,"body":"different type of episode. Today"},{"speaker":"Daniel Franco","startTime":35.79,"endTime":40.02,"body":"we're focusing more on the"},{"speaker":"Daniel Franco","startTime":35.79,"endTime":40.02,"body":"health of returning to work and"},{"speaker":"Daniel Franco","startTime":40.02,"endTime":44.13,"body":"injury prevention. We've got Roy"},{"speaker":"Daniel Franco","startTime":40.02,"endTime":44.13,"body":"Papalia, today who is an"},{"speaker":"Daniel Franco","startTime":44.13,"endTime":47.79,"body":"exercise physiologist by trade"},{"speaker":"Daniel Franco","startTime":44.13,"endTime":47.79,"body":"and a workplace rehab"},{"speaker":"Daniel Franco","startTime":47.79,"endTime":51.24,"body":"specialist. He has over 15 years"},{"speaker":"Daniel Franco","startTime":47.79,"endTime":51.24,"body":"of industry experience and he"},{"speaker":"Daniel Franco","startTime":51.24,"endTime":54.36,"body":"runs his own business called"},{"speaker":"Daniel Franco","startTime":51.24,"endTime":54.36,"body":"Allied Health Consulting. Allied"},{"speaker":"Daniel Franco","startTime":54.36,"endTime":57.51,"body":"Health specializes in injury"},{"speaker":"Daniel Franco","startTime":54.36,"endTime":57.51,"body":"prevention, injury management,"},{"speaker":"Daniel Franco","startTime":57.54,"endTime":61.77,"body":"and they have a strong focus on"},{"speaker":"Daniel Franco","startTime":57.54,"endTime":61.77,"body":"the movement of  human body. So"},{"speaker":"Daniel Franco","startTime":61.77,"endTime":64.02,"body":"thank you very much, Roy, for"},{"speaker":"Daniel Franco","startTime":61.77,"endTime":64.02,"body":"being here today"},{"speaker":"Roy Papalia","startTime":64.02,"endTime":65.13,"body":"Great to be here."},{"speaker":"Roy Papalia","startTime":64.02,"endTime":65.13,"body":"Thank you."},{"speaker":"Daniel Franco","startTime":65.0,"endTime":69.08,"body":"So, how did you"},{"speaker":"Daniel Franco","startTime":65.0,"endTime":69.08,"body":"get into this world? Give us a"},{"speaker":"Daniel Franco","startTime":69.08,"endTime":71.0,"body":"little bit of background? It is"},{"speaker":"Daniel Franco","startTime":69.08,"endTime":71.0,"body":"an interesting world."},{"speaker":"Roy Papalia","startTime":71.24,"endTime":75.71,"body":"So, I've been"},{"speaker":"Roy Papalia","startTime":71.24,"endTime":75.71,"body":"involved in the workplace rehab"},{"speaker":"Roy Papalia","startTime":75.74,"endTime":78.77,"body":"sector for a variety is"},{"speaker":"Roy Papalia","startTime":75.74,"endTime":78.77,"body":"predominately under national"},{"speaker":"Roy Papalia","startTime":78.77,"endTime":83.42,"body":"providers, and it was very much"},{"speaker":"Roy Papalia","startTime":78.77,"endTime":83.42,"body":"driven by billable hours. see as"},{"speaker":"Roy Papalia","startTime":83.42,"endTime":87.02,"body":"many clients as you can over,"},{"speaker":"Roy Papalia","startTime":83.42,"endTime":87.02,"body":"over a day or week, try and do"},{"speaker":"Roy Papalia","startTime":87.02,"endTime":90.32,"body":"as much as you can. I feel a lot"},{"speaker":"Roy Papalia","startTime":87.02,"endTime":90.32,"body":"of the interpersonal"},{"speaker":"Roy Papalia","startTime":90.32,"endTime":94.28,"body":"relationships were were lost, it"},{"speaker":"Roy Papalia","startTime":90.32,"endTime":94.28,"body":"felt so, I come from a"},{"speaker":"Roy Papalia","startTime":94.4,"endTime":98.09,"body":"background in exercise"},{"speaker":"Roy Papalia","startTime":94.4,"endTime":98.09,"body":"physiology, and we had a really"},{"speaker":"Roy Papalia","startTime":98.09,"endTime":101.15,"body":"good opportunity for myself to"},{"speaker":"Roy Papalia","startTime":98.09,"endTime":101.15,"body":"be a pioneer in South Australia"},{"speaker":"Roy Papalia","startTime":101.6,"endTime":105.32,"body":"as an exercise physiologist to"},{"speaker":"Roy Papalia","startTime":101.6,"endTime":105.32,"body":"engage in workplace rehab"},{"speaker":"Roy Papalia","startTime":105.32,"endTime":109.04,"body":"services. So I was one of the"},{"speaker":"Roy Papalia","startTime":105.32,"endTime":109.04,"body":"first to deliver functional"},{"speaker":"Roy Papalia","startTime":109.04,"endTime":112.07,"body":"capacity evaluations in USA as"},{"speaker":"Roy Papalia","startTime":109.04,"endTime":112.07,"body":"an exercise physiologist, so I"},{"speaker":"Roy Papalia","startTime":112.07,"endTime":114.68,"body":"was the first to go out deliver"},{"speaker":"Roy Papalia","startTime":112.07,"endTime":114.68,"body":"a worksite assessment as an"},{"speaker":"Roy Papalia","startTime":114.68,"endTime":117.8,"body":"exercise physiologist, it was"},{"speaker":"Roy Papalia","startTime":114.68,"endTime":117.8,"body":"often physiotherapists,"},{"speaker":"Roy Papalia","startTime":117.83,"endTime":122.93,"body":"occupational therapy, finding"},{"speaker":"Roy Papalia","startTime":117.83,"endTime":122.93,"body":"that service. We allowed for my"},{"speaker":"Roy Papalia","startTime":122.93,"endTime":128.69,"body":"kind to engage in this service"},{"speaker":"Roy Papalia","startTime":122.93,"endTime":128.69,"body":"and it's now an actual topic in"},{"speaker":"Roy Papalia","startTime":128.69,"endTime":132.02,"body":"the undergraduate degree. So we"},{"speaker":"Roy Papalia","startTime":128.69,"endTime":132.02,"body":"made some good pathways on that"},{"speaker":"Roy Papalia","startTime":132.02,"endTime":137.75,"body":"end. But always feel that the"},{"speaker":"Roy Papalia","startTime":132.02,"endTime":137.75,"body":"the the concept of myself as an"},{"speaker":"Roy Papalia","startTime":137.75,"endTime":141.92,"body":"exercise physiologist and"},{"speaker":"Roy Papalia","startTime":137.75,"endTime":141.92,"body":"engaging with a client was lost,"},{"speaker":"Roy Papalia","startTime":141.95,"endTime":145.31,"body":"we suddenly called a client and"},{"speaker":"Roy Papalia","startTime":141.95,"endTime":145.31,"body":"a patient, a worker. So that"},{"speaker":"Roy Papalia","startTime":145.31,"endTime":147.35,"body":"interpersonal relationship"},{"speaker":"Roy Papalia","startTime":145.31,"endTime":147.35,"body":"definitely was lost."},{"speaker":"Roy Papalia","startTime":148.41,"endTime":153.12,"body":"I stopped trading as an AP, and"},{"speaker":"Roy Papalia","startTime":148.41,"endTime":153.12,"body":"became more of a workplace rehab"},{"speaker":"Roy Papalia","startTime":153.12,"endTime":157.8,"body":"consultant. And I felt that that"},{"speaker":"Roy Papalia","startTime":153.12,"endTime":157.8,"body":"connection with the patient was"},{"speaker":"Roy Papalia","startTime":157.8,"endTime":162.06,"body":"lost. So I decided to pull back,"},{"speaker":"Roy Papalia","startTime":157.8,"endTime":162.06,"body":"get back onto the tools as an"},{"speaker":"Roy Papalia","startTime":162.06,"endTime":165.93,"body":"exercise physiologist, and just"},{"speaker":"Roy Papalia","startTime":162.06,"endTime":165.93,"body":"focus on the basics, which is"},{"speaker":"Roy Papalia","startTime":165.93,"endTime":167.97,"body":"interpersonal relationships, and"},{"speaker":"Roy Papalia","startTime":165.93,"endTime":167.97,"body":"that's where I developed my"},{"speaker":"Roy Papalia","startTime":167.97,"endTime":170.43,"body":"company called allied health"},{"speaker":"Roy Papalia","startTime":167.97,"endTime":170.43,"body":"consult. And what we mainly"},{"speaker":"Roy Papalia","startTime":170.43,"endTime":173.91,"body":"focus on bridging the gap"},{"speaker":"Roy Papalia","startTime":170.43,"endTime":173.91,"body":"between a lack of communication"},{"speaker":"Roy Papalia","startTime":173.91,"endTime":177.18,"body":"between treaters, and other"},{"speaker":"Roy Papalia","startTime":173.91,"endTime":177.18,"body":"stakeholders. So it's not just a"},{"speaker":"Roy Papalia","startTime":177.18,"endTime":180.18,"body":"trader with their client, but"},{"speaker":"Roy Papalia","startTime":177.18,"endTime":180.18,"body":"it's a trader with the employee."},{"speaker":"Roy Papalia","startTime":180.21,"endTime":184.02,"body":"The trade with the insurance, a"},{"speaker":"Roy Papalia","startTime":180.21,"endTime":184.02,"body":"trade with the doctor insure a"},{"speaker":"Roy Papalia","startTime":184.02,"endTime":188.1,"body":"trader with workplace rehab"},{"speaker":"Roy Papalia","startTime":184.02,"endTime":188.1,"body":"consulting, that information"},{"speaker":"Roy Papalia","startTime":188.1,"endTime":194.19,"body":"wasn't occurring, I guess the"},{"speaker":"Roy Papalia","startTime":188.1,"endTime":194.19,"body":"client was lost. So Allied"},{"speaker":"Roy Papalia","startTime":194.19,"endTime":198.48,"body":"Health Consulting is about"},{"speaker":"Roy Papalia","startTime":194.19,"endTime":198.48,"body":"consulting with everyone. And we"},{"speaker":"Roy Papalia","startTime":198.75,"endTime":202.17,"body":"started to move from the whole"},{"speaker":"Roy Papalia","startTime":198.75,"endTime":202.17,"body":"consulting side of things back"},{"speaker":"Roy Papalia","startTime":202.2,"endTime":206.19,"body":"into a few other additional"},{"speaker":"Roy Papalia","startTime":202.2,"endTime":206.19,"body":"services that I felt that we"},{"speaker":"Roy Papalia","startTime":206.19,"endTime":209.73,"body":"could offer that would help us"},{"speaker":"Roy Papalia","startTime":206.19,"endTime":209.73,"body":"build the business. And that's"},{"speaker":"Roy Papalia","startTime":209.73,"endTime":213.9,"body":"when we decided to implement the"},{"speaker":"Roy Papalia","startTime":209.73,"endTime":213.9,"body":"movement service which is"},{"speaker":"Roy Papalia","startTime":213.9,"endTime":216.87,"body":"focusing on functional movement,"},{"speaker":"Roy Papalia","startTime":213.9,"endTime":216.87,"body":"functional restoration work"},{"speaker":"Roy Papalia","startTime":216.87,"endTime":220.77,"body":"conditioning programs. We then"},{"speaker":"Roy Papalia","startTime":216.87,"endTime":220.77,"body":"added on safety consulting,"},{"speaker":"Roy Papalia","startTime":220.89,"endTime":223.62,"body":"which is focusing on workplace"},{"speaker":"Roy Papalia","startTime":220.89,"endTime":223.62,"body":"orders board, its risk"},{"speaker":"Roy Papalia","startTime":223.62,"endTime":226.38,"body":"mitigation, and then what we"},{"speaker":"Roy Papalia","startTime":223.62,"endTime":226.38,"body":"have coming up in the next"},{"speaker":"Roy Papalia","startTime":226.38,"endTime":229.89,"body":"couple of months hopefully is"},{"speaker":"Roy Papalia","startTime":226.38,"endTime":229.89,"body":"the wellness consulting, which"},{"speaker":"Roy Papalia","startTime":229.92,"endTime":233.34,"body":"is going to be a wellness"},{"speaker":"Roy Papalia","startTime":229.92,"endTime":233.34,"body":"studio. So we're hoping to have"},{"speaker":"Roy Papalia","startTime":233.34,"endTime":238.29,"body":"a an on site, wellness studio"},{"speaker":"Roy Papalia","startTime":233.34,"endTime":238.29,"body":"that allows for us to offer a"},{"speaker":"Roy Papalia","startTime":238.29,"endTime":239.91,"body":"variety of support services."},{"speaker":"Roy Papalia","startTime":239.91,"endTime":243.36,"body":"So not just exercise and"},{"speaker":"Roy Papalia","startTime":239.91,"endTime":243.36,"body":"movement, but we're looking at"},{"speaker":"Roy Papalia","startTime":243.84,"endTime":248.16,"body":"other options, massage therapy,"},{"speaker":"Roy Papalia","startTime":243.84,"endTime":248.16,"body":"reiki, all those type of"},{"speaker":"Roy Papalia","startTime":248.16,"endTime":250.83,"body":"complimentary services. So"},{"speaker":"Roy Papalia","startTime":248.16,"endTime":250.83,"body":"that's exciting."},{"speaker":"Daniel Franco","startTime":251.32,"endTime":253.84,"body":"And so what just"},{"speaker":"Daniel Franco","startTime":251.32,"endTime":253.84,"body":"for everyone listening and"},{"speaker":"Daniel Franco","startTime":253.84,"endTime":257.05,"body":"exercise phys, exercise"},{"speaker":"Daniel Franco","startTime":253.84,"endTime":257.05,"body":"physiologist, their core"},{"speaker":"Daniel Franco","startTime":257.05,"endTime":262.93,"body":"function of that is movement. So"},{"speaker":"Daniel Franco","startTime":257.05,"endTime":262.93,"body":"people who are not moving like"},{"speaker":"Daniel Franco","startTime":262.93,"endTime":264.61,"body":"what's the what's the"},{"speaker":"Daniel Franco","startTime":262.93,"endTime":264.61,"body":"background?"},{"speaker":"Roy Papalia","startTime":264.61,"endTime":268.09,"body":"So we were always"},{"speaker":"Roy Papalia","startTime":264.61,"endTime":268.09,"body":"regarded as the younger brother"},{"speaker":"Roy Papalia","startTime":268.54,"endTime":269.5,"body":"of physio."},{"speaker":"Daniel Franco","startTime":269.49,"endTime":273.75,"body":"Yeah, the long-l"},{"speaker":"Daniel Franco","startTime":269.49,"endTime":273.75,"body":"st cousin."},{"speaker":"Roy Papalia","startTime":270.0,"endTime":275.22,"body":"Yeah, yeah, with a"},{"speaker":"Roy Papalia","startTime":270.0,"endTime":275.22,"body":"little. We get the leftovers at"},{"speaker":"Roy Papalia","startTime":275.22,"endTime":278.85,"body":"the end. Yeah. So, so physio"},{"speaker":"Roy Papalia","startTime":275.22,"endTime":278.85,"body":"therapists, a predominantly"},{"speaker":"Roy Papalia","startTime":278.85,"endTime":283.95,"body":"focus on, you know, the acute"},{"speaker":"Roy Papalia","startTime":278.85,"endTime":283.95,"body":"injury treatment. Occupational"},{"speaker":"Roy Papalia","startTime":283.95,"endTime":288.69,"body":"Therapists focus on, you know,"},{"speaker":"Roy Papalia","startTime":283.95,"endTime":288.69,"body":"occupational recovery. Returning"},{"speaker":"Roy Papalia","startTime":288.69,"endTime":292.02,"body":"back to, you know, not just"},{"speaker":"Roy Papalia","startTime":288.69,"endTime":292.02,"body":"occupational but movement like"},{"speaker":"Roy Papalia","startTime":292.47,"endTime":295.56,"body":"upper limb, etc. upper limb"},{"speaker":"Roy Papalia","startTime":292.47,"endTime":295.56,"body":"movement, upper limb function,"},{"speaker":"Roy Papalia","startTime":295.56,"endTime":299.04,"body":"something that was lost as a"},{"speaker":"Roy Papalia","startTime":295.56,"endTime":299.04,"body":"result of injury, task or"},{"speaker":"Roy Papalia","startTime":299.04,"endTime":302.49,"body":"movement habits. What we focus"},{"speaker":"Roy Papalia","startTime":299.04,"endTime":302.49,"body":"on is that is that movement"},{"speaker":"Roy Papalia","startTime":302.49,"endTime":306.27,"body":"physiology so we,"},{"speaker":"Roy Papalia","startTime":302.49,"endTime":306.27,"body":"physiotherapists generally treat"},{"speaker":"Roy Papalia","startTime":306.27,"endTime":310.14,"body":"musculoskeletal injuries where"},{"speaker":"Roy Papalia","startTime":306.27,"endTime":310.14,"body":"exercise physiologist by trade"},{"speaker":"Roy Papalia","startTime":310.2,"endTime":314.43,"body":"can treat a variety of chronic"},{"speaker":"Roy Papalia","startTime":310.2,"endTime":314.43,"body":"conditions not just a back"},{"speaker":"Roy Papalia","startTime":314.43,"endTime":318.18,"body":"injury, but cerebral palsy,"},{"speaker":"Roy Papalia","startTime":314.43,"endTime":318.18,"body":"stroke rehab. So we're"},{"speaker":"Roy Papalia","startTime":318.18,"endTime":321.3,"body":"specialized in providing a"},{"speaker":"Roy Papalia","startTime":318.18,"endTime":321.3,"body":"tailored exercise program and"},{"speaker":"Roy Papalia","startTime":321.3,"endTime":326.04,"body":"functional restoration program"},{"speaker":"Roy Papalia","startTime":321.3,"endTime":326.04,"body":"based on the condition and its"},{"speaker":"Roy Papalia","startTime":326.07,"endTime":329.67,"body":"safe parameters when it comes to"},{"speaker":"Roy Papalia","startTime":326.07,"endTime":329.67,"body":"movement and function."},{"speaker":"Daniel Franco","startTime":330.95,"endTime":333.5,"body":"So when you say"},{"speaker":"Daniel Franco","startTime":330.95,"endTime":333.5,"body":"chronic, is that you mean"},{"speaker":"Roy Papalia","startTime":333.5,"endTime":335.72,"body":"Something that's"},{"speaker":"Roy Papalia","startTime":333.5,"endTime":335.72,"body":"existed for over six months"},{"speaker":"Daniel Franco","startTime":335.72,"endTime":336.41,"body":"for a long time?"},{"speaker":"Roy Papalia","startTime":336.41,"endTime":338.87,"body":"Yeah, that's the"},{"speaker":"Roy Papalia","startTime":336.41,"endTime":338.87,"body":"definition of chronic, it's"},{"speaker":"Roy Papalia","startTime":338.87,"endTime":343.58,"body":"something that has gone from"},{"speaker":"Roy Papalia","startTime":338.87,"endTime":343.58,"body":"acute phase to chronic. So a"},{"speaker":"Roy Papalia","startTime":343.58,"endTime":346.25,"body":"chronic back injury is something"},{"speaker":"Roy Papalia","startTime":343.58,"endTime":346.25,"body":"that has been consistent for at"},{"speaker":"Roy Papalia","startTime":346.25,"endTime":348.47,"body":"least six months, and it hasn't"},{"speaker":"Roy Papalia","startTime":346.25,"endTime":348.47,"body":"gone away."},{"speaker":"Daniel Franco","startTime":348.57,"endTime":351.33,"body":"So I think a big"},{"speaker":"Daniel Franco","startTime":348.57,"endTime":351.33,"body":"part of the reason why we wanted"},{"speaker":"Daniel Franco","startTime":351.33,"endTime":356.34,"body":"to get you on today was to"},{"speaker":"Daniel Franco","startTime":351.33,"endTime":356.34,"body":"really discuss the world that"},{"speaker":"Daniel Franco","startTime":356.4,"endTime":360.18,"body":"we're living in at the moment."},{"speaker":"Daniel Franco","startTime":356.4,"endTime":360.18,"body":"They're working from home. We're"},{"speaker":"Daniel Franco","startTime":360.18,"endTime":364.5,"body":"seeing, well, I think how this"},{"speaker":"Daniel Franco","startTime":360.18,"endTime":364.5,"body":"podcast started I guess was"},{"speaker":"Daniel Franco","startTime":364.5,"endTime":370.53,"body":"really about me having problems"},{"speaker":"Daniel Franco","startTime":364.5,"endTime":370.53,"body":"with my back and my hips and"},{"speaker":"Daniel Franco","startTime":370.53,"endTime":373.41,"body":"everything like that just from"},{"speaker":"Daniel Franco","startTime":370.53,"endTime":373.41,"body":"sitting at my desk all day. I'm"},{"speaker":"Daniel Franco","startTime":373.41,"endTime":377.7,"body":"no longer at the office, we're"},{"speaker":"Daniel Franco","startTime":373.41,"endTime":377.7,"body":"working from home and then you"},{"speaker":"Daniel Franco","startTime":377.7,"endTime":380.88,"body":"know the old starting at eight,"},{"speaker":"Daniel Franco","startTime":377.7,"endTime":380.88,"body":"finishing at eight at night"},{"speaker":"Daniel Franco","startTime":380.88,"endTime":384.84,"body":"time, longer hours because you"},{"speaker":"Daniel Franco","startTime":380.88,"endTime":384.84,"body":"feel like you can do more work"},{"speaker":"Daniel Franco","startTime":384.84,"endTime":388.14,"body":"and less breaks and less walking"},{"speaker":"Daniel Franco","startTime":384.84,"endTime":388.14,"body":"and all the above. So you came"},{"speaker":"Daniel Franco","startTime":388.14,"endTime":391.53,"body":"over and you helped me out with"},{"speaker":"Daniel Franco","startTime":388.14,"endTime":391.53,"body":"a few exercises. You also told"},{"speaker":"Daniel Franco","startTime":391.53,"endTime":395.28,"body":"me to set up, sit stand desk and"},{"speaker":"Daniel Franco","startTime":391.53,"endTime":395.28,"body":"got me a new chair and did all"},{"speaker":"Daniel Franco","startTime":395.28,"endTime":399.45,"body":"the right things for me there"},{"speaker":"Daniel Franco","startTime":395.28,"endTime":399.45,"body":"which is great. What are you"},{"speaker":"Daniel Franco","startTime":399.45,"endTime":404.49,"body":"seeing as a current trend right"},{"speaker":"Daniel Franco","startTime":399.45,"endTime":404.49,"body":"now? In this world? Are you"},{"speaker":"Daniel Franco","startTime":404.49,"endTime":408.51,"body":"seeing more and more people"},{"speaker":"Daniel Franco","startTime":404.49,"endTime":408.51,"body":"calling you or businesses"},{"speaker":"Daniel Franco","startTime":408.51,"endTime":411.18,"body":"calling you because their people"},{"speaker":"Daniel Franco","startTime":408.51,"endTime":411.18,"body":"are suffering or is this"},{"speaker":"Daniel Franco","startTime":411.18,"endTime":413.61,"body":"something that businesses should"},{"speaker":"Daniel Franco","startTime":411.18,"endTime":413.61,"body":"be starting to think about in"},{"speaker":"Daniel Franco","startTime":413.61,"endTime":414.24,"body":"the background?"},{"speaker":"Roy Papalia","startTime":414.0,"endTime":418.5,"body":"Yeah, I think what"},{"speaker":"Roy Papalia","startTime":414.0,"endTime":418.5,"body":"we're presented with at this"},{"speaker":"Roy Papalia","startTime":418.53,"endTime":422.79,"body":"particular point in time is the"},{"speaker":"Roy Papalia","startTime":418.53,"endTime":422.79,"body":"approach that visitors feel like"},{"speaker":"Roy Papalia","startTime":422.85,"endTime":427.83,"body":"sending their employees home is"},{"speaker":"Roy Papalia","startTime":422.85,"endTime":427.83,"body":"enough, enough to cater for"},{"speaker":"Roy Papalia","startTime":427.83,"endTime":433.41,"body":"COVID-19. Enough to reduce the"},{"speaker":"Roy Papalia","startTime":427.83,"endTime":433.41,"body":"risk of COVID-19. Before we even"},{"speaker":"Roy Papalia","startTime":433.41,"endTime":439.5,"body":"got into the COVID-19 pandemic,"},{"speaker":"Roy Papalia","startTime":433.41,"endTime":439.5,"body":"there was a lot involved in the"},{"speaker":"Roy Papalia","startTime":439.5,"endTime":443.31,"body":"requirements for an employee to"},{"speaker":"Roy Papalia","startTime":439.5,"endTime":443.31,"body":"be eligible to work from home."},{"speaker":"Roy Papalia","startTime":443.67,"endTime":445.77,"body":"There was a lot of assessing."},{"speaker":"Daniel Franco","startTime":445.99,"endTime":449.95,"body":"Yeah, the company"},{"speaker":"Daniel Franco","startTime":445.99,"endTime":449.95,"body":"I used to work for the only way"},{"speaker":"Daniel Franco","startTime":449.95,"endTime":451.63,"body":"we could work from home was"},{"speaker":"Daniel Franco","startTime":449.95,"endTime":451.63,"body":"if..."},{"speaker":"Roy Papalia","startTime":451.62,"endTime":454.3,"body":"you had to be"},{"speaker":"Roy Papalia","startTime":451.62,"endTime":454.3,"body":"assessed and had to make sure"},{"speaker":"Roy Papalia","startTime":454.362,"endTime":457.853,"body":"you had the appropriate"},{"speaker":"Roy Papalia","startTime":454.362,"endTime":457.853,"body":"ergonomic setup. The appropriate"},{"speaker":"Roy Papalia","startTime":457.915,"endTime":461.593,"body":"ergonomic equipment. That's been"},{"speaker":"Roy Papalia","startTime":457.915,"endTime":461.593,"body":"lost, because the COVID-19"},{"speaker":"Roy Papalia","startTime":461.656,"endTime":465.707,"body":"pandemic has overtaken and we've"},{"speaker":"Roy Papalia","startTime":461.656,"endTime":465.707,"body":"just not been able to do it. The"},{"speaker":"Roy Papalia","startTime":465.77,"endTime":469.447,"body":"volume of that has surpassed its"},{"speaker":"Roy Papalia","startTime":465.77,"endTime":469.447,"body":"requirement. So what we're"},{"speaker":"Roy Papalia","startTime":469.51,"endTime":473.25,"body":"seeing is the unfortunate by"},{"speaker":"Roy Papalia","startTime":469.51,"endTime":473.25,"body":"product of employees going out,"},{"speaker":"Roy Papalia","startTime":473.312,"endTime":476.865,"body":"bringing the laptops, bringing"},{"speaker":"Roy Papalia","startTime":473.312,"endTime":476.865,"body":"the computers bringing the"},{"speaker":"Roy Papalia","startTime":476.928,"endTime":480.606,"body":"keyboards, taking it home, and"},{"speaker":"Roy Papalia","startTime":476.928,"endTime":480.606,"body":"they're left with some basic"},{"speaker":"Roy Papalia","startTime":480.668,"endTime":484.346,"body":"information on how they need to"},{"speaker":"Roy Papalia","startTime":480.668,"endTime":484.346,"body":"set the workstation up. And"},{"speaker":"Roy Papalia","startTime":484.408,"endTime":487.65,"body":"they're working in different"},{"speaker":"Roy Papalia","startTime":484.408,"endTime":487.65,"body":"areas. It's not a desk."},{"speaker":"Daniel Franco","startTime":487.63,"endTime":518.74,"body":"Yes. It is a"},{"speaker":"Daniel Franco","startTime":487.63,"endTime":518.74,"body":"Kitchen table. Well, the thing"},{"speaker":"Roy Papalia","startTime":514.81,"endTime":517.54,"body":"Yeah. And what"},{"speaker":"Roy Papalia","startTime":514.81,"endTime":517.54,"body":"we're seeing is those issues"},{"speaker":"Roy Papalia","startTime":517.66,"endTime":522.49,"body":"developing into discomfort. And"},{"speaker":"Roy Papalia","startTime":517.66,"endTime":522.49,"body":"we start to focus on early"},{"speaker":"Roy Papalia","startTime":518.74,"endTime":521.14,"body":"is, is families are going home"},{"speaker":"Roy Papalia","startTime":518.74,"endTime":521.14,"body":"and they've got a husband and"},{"speaker":"Roy Papalia","startTime":521.14,"endTime":524.68,"body":"wife both working from home who"},{"speaker":"Roy Papalia","startTime":521.14,"endTime":524.68,"body":"gets the desk, right, who gets"},{"speaker":"Roy Papalia","startTime":522.49,"endTime":525.82,"body":"intervention. And what we need"},{"speaker":"Roy Papalia","startTime":522.49,"endTime":525.82,"body":"to understand is discomfort is"},{"speaker":"Roy Papalia","startTime":524.68,"endTime":528.4,"body":"the office space since who's"},{"speaker":"Roy Papalia","startTime":524.68,"endTime":528.4,"body":"[inaudible] we had this"},{"speaker":"Roy Papalia","startTime":525.82,"endTime":528.67,"body":"the first point that we need to"},{"speaker":"Roy Papalia","startTime":525.82,"endTime":528.67,"body":"start thinking about early"},{"speaker":"Roy Papalia","startTime":528.4,"endTime":532.75,"body":"conversation before on a"},{"speaker":"Roy Papalia","startTime":528.4,"endTime":532.75,"body":"previous podcast. But it's"},{"speaker":"Roy Papalia","startTime":528.67,"endTime":532.36,"body":"intervention and avoiding that"},{"speaker":"Roy Papalia","startTime":528.67,"endTime":532.36,"body":"discomfort from developing into"},{"speaker":"Roy Papalia","startTime":532.42,"endTime":536.56,"body":"an injury or a condition. So"},{"speaker":"Roy Papalia","startTime":532.42,"endTime":536.56,"body":"what we're seeing again,"},{"speaker":"Roy Papalia","startTime":532.75,"endTime":535.18,"body":"really interesting because when"},{"speaker":"Roy Papalia","startTime":532.75,"endTime":535.18,"body":"you're sitting at a kitchen"},{"speaker":"Roy Papalia","startTime":535.18,"endTime":538.24,"body":"table, you're in a little 15"},{"speaker":"Roy Papalia","startTime":535.18,"endTime":538.24,"body":"inch screen. And yes, sort of"},{"speaker":"Roy Papalia","startTime":536.62,"endTime":540.34,"body":"employees are starting to become"},{"speaker":"Roy Papalia","startTime":536.62,"endTime":540.34,"body":"a bit conscious on how much they"},{"speaker":"Roy Papalia","startTime":538.24,"endTime":541.33,"body":"hunched over looking at the"},{"speaker":"Roy Papalia","startTime":538.24,"endTime":541.33,"body":"screen all day long. It can"},{"speaker":"Roy Papalia","startTime":540.34,"endTime":544.42,"body":"need to hop up. So they don't"},{"speaker":"Roy Papalia","startTime":540.34,"endTime":544.42,"body":"want to be presented as an"},{"speaker":"Roy Papalia","startTime":541.33,"endTime":543.37,"body":"cause some issues [inaudib"},{"speaker":"Roy Papalia","startTime":544.42,"endTime":549.1,"body":"employee that is causing issues"},{"speaker":"Roy Papalia","startTime":544.42,"endTime":549.1,"body":"from working from home and with"},{"speaker":"Roy Papalia","startTime":549.13,"endTime":552.85,"body":"COVID-19 and the uncertainty"},{"speaker":"Roy Papalia","startTime":549.13,"endTime":552.85,"body":"over the future, their jobs, job"},{"speaker":"Roy Papalia","startTime":552.85,"endTime":556.75,"body":"certainty, it is questionable."},{"speaker":"Roy Papalia","startTime":552.85,"endTime":556.75,"body":"So they don't want to hop up."},{"speaker":"Roy Papalia","startTime":557.2,"endTime":560.17,"body":"They're just, you know, going"},{"speaker":"Roy Papalia","startTime":557.2,"endTime":560.17,"body":"back to a [inaudible] starting"},{"speaker":"Roy Papalia","startTime":560.17,"endTime":561.25,"body":"to work, like you said, eight to"},{"speaker":"Roy Papalia","startTime":560.17,"endTime":561.25,"body":"eight."},{"speaker":"Daniel Franco","startTime":561.27,"endTime":564.06,"body":"I think that's a"},{"speaker":"Daniel Franco","startTime":561.27,"endTime":564.06,"body":"really interesting point for"},{"speaker":"Daniel Franco","startTime":564.09,"endTime":568.44,"body":"businesses, though, in the sense"},{"speaker":"Daniel Franco","startTime":564.09,"endTime":568.44,"body":"that the communication of"},{"speaker":"Daniel Franco","startTime":568.47,"endTime":572.22,"body":"actually speaking up is"},{"speaker":"Daniel Franco","startTime":568.47,"endTime":572.22,"body":"critical, because they might end"},{"speaker":"Daniel Franco","startTime":572.22,"endTime":575.55,"body":"up with a whole bunch of claims"},{"speaker":"Daniel Franco","startTime":572.22,"endTime":575.55,"body":"on there [inaudible] after that,"},{"speaker":"Daniel Franco","startTime":575.85,"endTime":579.69,"body":"because regardless whether the"},{"speaker":"Daniel Franco","startTime":575.85,"endTime":579.69,"body":"employee speaks up or not, the"},{"speaker":"Daniel Franco","startTime":579.69,"endTime":582.93,"body":"injury will still occur,"},{"speaker":"Daniel Franco","startTime":579.69,"endTime":582.93,"body":"therefore the employer is"},{"speaker":"Daniel Franco","startTime":582.99,"endTime":584.64,"body":"liable. How does it work?"},{"speaker":"Roy Papalia","startTime":584.69,"endTime":587.06,"body":"Yeah, well, right"},{"speaker":"Roy Papalia","startTime":584.69,"endTime":587.06,"body":"now there is a bit of a shade of"},{"speaker":"Roy Papalia","startTime":587.06,"endTime":591.32,"body":"gray. So that realistically when"},{"speaker":"Roy Papalia","startTime":587.06,"endTime":591.32,"body":"you look at, let's just say"},{"speaker":"Roy Papalia","startTime":591.32,"endTime":594.92,"body":"South Australia, so with the"},{"speaker":"Roy Papalia","startTime":591.32,"endTime":594.92,"body":"return to work SA legislation,"},{"speaker":"Roy Papalia","startTime":595.25,"endTime":597.89,"body":"there are two types of injuries"},{"speaker":"Roy Papalia","startTime":595.25,"endTime":597.89,"body":"that are set. There's a physical"},{"speaker":"Roy Papalia","startTime":597.89,"endTime":602.27,"body":"injury and a physical injury"},{"speaker":"Roy Papalia","startTime":597.89,"endTime":602.27,"body":"stipulate if it's accepted as"},{"speaker":"Roy Papalia","startTime":602.27,"endTime":606.65,"body":"liable by the employer, then"},{"speaker":"Roy Papalia","startTime":602.27,"endTime":606.65,"body":"needs to be, work needs to be a"},{"speaker":"Roy Papalia","startTime":606.71,"endTime":608.51,"body":"significant contributing factor."},{"speaker":"Daniel Franco","startTime":609.26,"endTime":610.79,"body":"So is that like"},{"speaker":"Daniel Franco","startTime":609.26,"endTime":610.79,"body":"you're at, you're at work, you"},{"speaker":"Daniel Franco","startTime":610.79,"endTime":611.54,"body":"fall down the steps."},{"speaker":"Roy Papalia","startTime":611.93,"endTime":615.62,"body":"Yeah. And your"},{"speaker":"Roy Papalia","startTime":611.93,"endTime":615.62,"body":"result in a physical injury at"},{"speaker":"Roy Papalia","startTime":615.62,"endTime":619.1,"body":"work, you wouldn't have had that"},{"speaker":"Roy Papalia","startTime":615.62,"endTime":619.1,"body":"injury result as as a"},{"speaker":"Roy Papalia","startTime":619.1,"endTime":623.27,"body":"consequence of work. If you had"},{"speaker":"Roy Papalia","startTime":619.1,"endTime":623.27,"body":"a back injury leading in and you"},{"speaker":"Roy Papalia","startTime":623.27,"endTime":627.44,"body":"have back pain, commence your"},{"speaker":"Roy Papalia","startTime":623.27,"endTime":627.44,"body":"job. And there's no increase in"},{"speaker":"Roy Papalia","startTime":627.47,"endTime":631.52,"body":"back pain, but you decided to"},{"speaker":"Roy Papalia","startTime":627.47,"endTime":631.52,"body":"put a claim in, work has not"},{"speaker":"Roy Papalia","startTime":631.52,"endTime":634.25,"body":"aggravated that back pain, there"},{"speaker":"Roy Papalia","startTime":631.52,"endTime":634.25,"body":"is a preexisting non work"},{"speaker":"Roy Papalia","startTime":634.25,"endTime":635.84,"body":"related [inaudible]"},{"speaker":"Daniel Franco","startTime":634.49,"endTime":636.26,"body":"Hence the reason"},{"speaker":"Daniel Franco","startTime":634.49,"endTime":636.26,"body":"why we have medicals before [i"},{"speaker":"Roy Papalia","startTime":636.0,"endTime":638.97,"body":"Yeah, and medical"},{"speaker":"Roy Papalia","startTime":636.0,"endTime":638.97,"body":"pre employment functional"},{"speaker":"Roy Papalia","startTime":638.97,"endTime":642.39,"body":"assessments, medical assessment."},{"speaker":"Roy Papalia","startTime":638.97,"endTime":642.39,"body":"Then you look at a psychological"},{"speaker":"Roy Papalia","startTime":642.39,"endTime":645.15,"body":"injury, that's a bit different."},{"speaker":"Roy Papalia","startTime":642.39,"endTime":645.15,"body":"It needs to be determined as"},{"speaker":"Roy Papalia","startTime":645.15,"endTime":649.47,"body":"work being the only significant"},{"speaker":"Roy Papalia","startTime":645.15,"endTime":649.47,"body":"contributing factor. So if"},{"speaker":"Roy Papalia","startTime":649.5,"endTime":653.52,"body":"individuals have a pre existing"},{"speaker":"Roy Papalia","startTime":649.5,"endTime":653.52,"body":"anxiety issue or depression"},{"speaker":"Roy Papalia","startTime":653.52,"endTime":657.6,"body":"issue, and they put a claim in"},{"speaker":"Roy Papalia","startTime":653.52,"endTime":657.6,"body":"for a psychological injury,"},{"speaker":"Roy Papalia","startTime":657.63,"endTime":661.53,"body":"possibly because of stress,"},{"speaker":"Roy Papalia","startTime":657.63,"endTime":661.53,"body":"something in the workplace has"},{"speaker":"Roy Papalia","startTime":661.53,"endTime":666.6,"body":"occurred, the risk of it being"},{"speaker":"Roy Papalia","startTime":661.53,"endTime":666.6,"body":"accepted, suddenly reduces"},{"speaker":"Roy Papalia","startTime":666.6,"endTime":671.25,"body":"because Is it an aggravation of"},{"speaker":"Roy Papalia","startTime":666.6,"endTime":671.25,"body":"saying this pre existing or is"},{"speaker":"Roy Papalia","startTime":671.25,"endTime":675.72,"body":"work the sole contributor? Now,"},{"speaker":"Roy Papalia","startTime":671.25,"endTime":675.72,"body":"unfortunately in situations"},{"speaker":"Roy Papalia","startTime":675.72,"endTime":680.25,"body":"where, you know, paramedics are"},{"speaker":"Roy Papalia","startTime":675.72,"endTime":680.25,"body":"exposed to significant trauma,"},{"speaker":"Roy Papalia","startTime":680.25,"endTime":684.78,"body":"that's a different scenario. But"},{"speaker":"Roy Papalia","startTime":680.25,"endTime":684.78,"body":"when you're involved in a high"},{"speaker":"Roy Papalia","startTime":684.78,"endTime":689.01,"body":"demanding role, where you've got"},{"speaker":"Roy Papalia","startTime":684.78,"endTime":689.01,"body":"anxiety and stress process"},{"speaker":"Roy Papalia","startTime":689.01,"endTime":693.15,"body":"driven, and it is a stressful"},{"speaker":"Roy Papalia","startTime":689.01,"endTime":693.15,"body":"job, it's gonna be hard to have"},{"speaker":"Roy Papalia","startTime":693.15,"endTime":693.99,"body":"a claim accepted."},{"speaker":"Daniel Franco","startTime":694.77,"endTime":695.28,"body":"Oh, really?"},{"speaker":"Roy Papalia","startTime":695.28,"endTime":699.0,"body":"Yeah, because the"},{"speaker":"Roy Papalia","startTime":695.28,"endTime":699.0,"body":"best you can look at is is"},{"speaker":"Roy Papalia","startTime":699.0,"endTime":701.67,"body":"possibly an aggravation of a pre"},{"speaker":"Roy Papalia","startTime":699.0,"endTime":701.67,"body":"existing [i"},{"speaker":"Daniel Franco","startTime":701.66,"endTime":705.65,"body":"Okay, so do"},{"speaker":"Daniel Franco","startTime":701.66,"endTime":705.65,"body":"workplaces SA or work [inaudib"},{"speaker":"Daniel Franco","startTime":705.65,"endTime":709.67,"body":"e] Return to Work SA are"},{"speaker":"Daniel Franco","startTime":705.65,"endTime":709.67,"body":"they more inclined to sid"},{"speaker":"Daniel Franco","startTime":709.67,"endTime":711.89,"body":"with the business or the pe"},{"speaker":"Daniel Franco","startTime":709.67,"endTime":711.89,"body":"son who's"},{"speaker":"Roy Papalia","startTime":712.04,"endTime":712.49,"body":"Both"},{"speaker":"Daniel Franco","startTime":712.61,"endTime":713.03,"body":"Both"},{"speaker":"Roy Papalia","startTime":713.0,"endTime":717.2,"body":"So it's a process"},{"speaker":"Roy Papalia","startTime":713.0,"endTime":717.2,"body":"to determine and what they often"},{"speaker":"Roy Papalia","startTime":717.2,"endTime":721.31,"body":"do is accept the claim"},{"speaker":"Roy Papalia","startTime":717.2,"endTime":721.31,"body":"provisionally. So we term it"},{"speaker":"Roy Papalia","startTime":721.31,"endTime":724.82,"body":"provisional liability, so if"},{"speaker":"Roy Papalia","startTime":721.31,"endTime":724.82,"body":"there is a psychological claim"},{"speaker":"Roy Papalia","startTime":724.82,"endTime":728.93,"body":"where there's a lot of stuff"},{"speaker":"Roy Papalia","startTime":724.82,"endTime":728.93,"body":"attached to it, so could be a"},{"speaker":"Roy Papalia","startTime":728.93,"endTime":731.78,"body":"workplace bullying and"},{"speaker":"Roy Papalia","startTime":728.93,"endTime":731.78,"body":"harassment claim, or a"},{"speaker":"Roy Papalia","startTime":731.78,"endTime":735.44,"body":"progressive, depressive claim"},{"speaker":"Roy Papalia","startTime":731.78,"endTime":735.44,"body":"board stress, workplace stress."},{"speaker":"Roy Papalia","startTime":735.86,"endTime":740.21,"body":"That will put the banner of"},{"speaker":"Roy Papalia","startTime":735.86,"endTime":740.21,"body":"provisional liability, which"},{"speaker":"Roy Papalia","startTime":740.27,"endTime":743.87,"body":"pretty much says that, okay,"},{"speaker":"Roy Papalia","startTime":740.27,"endTime":743.87,"body":"whilst we're determining over"},{"speaker":"Roy Papalia","startTime":743.87,"endTime":746.36,"body":"the next few weeks next few"},{"speaker":"Roy Papalia","startTime":743.87,"endTime":746.36,"body":"months, we'll accept your claim,"},{"speaker":"Roy Papalia","startTime":746.42,"endTime":750.05,"body":"will accept [inaudible] tim"},{"speaker":"Roy Papalia","startTime":746.42,"endTime":750.05,"body":", we will accept an equal expen"},{"speaker":"Roy Papalia","startTime":750.05,"endTime":754.46,"body":"es, until it's determined. [inau"},{"speaker":"Roy Papalia","startTime":750.05,"endTime":754.46,"body":"ible] determined and deeme"},{"speaker":"Roy Papalia","startTime":754.46,"endTime":759.86,"body":"accepted, as in the employer is"},{"speaker":"Roy Papalia","startTime":754.46,"endTime":759.86,"body":"the reason why, [inaudible] t"},{"speaker":"Roy Papalia","startTime":759.95,"endTime":763.94,"body":"en we'll continue to provide yo"},{"speaker":"Roy Papalia","startTime":759.95,"endTime":763.94,"body":"with income support if there"},{"speaker":"Roy Papalia","startTime":763.94,"endTime":768.23,"body":"s lost time, medical and or li"},{"speaker":"Roy Papalia","startTime":763.94,"endTime":768.23,"body":"e expenses. Yeah, if it's deemed"},{"speaker":"Roy Papalia","startTime":768.23,"endTime":772.58,"body":"not accepted, so work is not the"},{"speaker":"Roy Papalia","startTime":768.23,"endTime":772.58,"body":"significant contributing facto"},{"speaker":"Roy Papalia","startTime":772.58,"endTime":776.0,"body":", then the provisional lia"},{"speaker":"Roy Papalia","startTime":772.58,"endTime":776.0,"body":"ility will stop. They don't kno"},{"speaker":"Roy Papalia","startTime":776.03,"endTime":778.46,"body":"anything, so the worker does"},{"speaker":"Roy Papalia","startTime":776.03,"endTime":778.46,"body":"'t anything to return to"},{"speaker":"Daniel Franco","startTime":778.57,"endTime":783.1,"body":"So it's a sort of"},{"speaker":"Daniel Franco","startTime":778.57,"endTime":783.1,"body":"a small win there for the time"},{"speaker":"Daniel Franco","startTime":783.1,"endTime":785.41,"body":"in your month off [inaudible]"},{"speaker":"Roy Papalia","startTime":785.49,"endTime":788.64,"body":"A couple of weeks"},{"speaker":"Roy Papalia","startTime":785.49,"endTime":788.64,"body":"off. I will sit down and talk to"},{"speaker":"Roy Papalia","startTime":788.64,"endTime":790.17,"body":"a psychologist. Yeah, few"},{"speaker":"Roy Papalia","startTime":788.64,"endTime":790.17,"body":"sessions."},{"speaker":"Daniel Franco","startTime":790.0,"endTime":792.828,"body":"So if we digress,"},{"speaker":"Daniel Franco","startTime":790.0,"endTime":792.828,"body":"sorry, you said there's a few"},{"speaker":"Daniel Franco","startTime":792.888,"endTime":796.92,"body":"different types of injuries, so"},{"speaker":"Daniel Franco","startTime":792.888,"endTime":796.92,"body":"what was the other one? [inaudible]"},{"speaker":"Roy Papalia","startTime":796.99,"endTime":800.41,"body":"So physical injury"},{"speaker":"Roy Papalia","startTime":796.99,"endTime":800.41,"body":"and psychological injury. So the"},{"speaker":"Roy Papalia","startTime":800.41,"endTime":805.0,"body":"shade of grey scenario is, what"},{"speaker":"Roy Papalia","startTime":800.41,"endTime":805.0,"body":"stipulates a physical injury."},{"speaker":"Roy Papalia","startTime":805.0,"endTime":808.33,"body":"It's something that is"},{"speaker":"Roy Papalia","startTime":805.0,"endTime":808.33,"body":"attributed to work being a"},{"speaker":"Roy Papalia","startTime":808.33,"endTime":812.56,"body":"significant contributing factor."},{"speaker":"Roy Papalia","startTime":808.33,"endTime":812.56,"body":"So if you are working from home,"},{"speaker":"Roy Papalia","startTime":812.92,"endTime":818.95,"body":"and you were to slip on a wet"},{"speaker":"Roy Papalia","startTime":812.92,"endTime":818.95,"body":"floor, or if you were to hurt"},{"speaker":"Roy Papalia","startTime":818.95,"endTime":823.21,"body":"your back while working in front"},{"speaker":"Roy Papalia","startTime":818.95,"endTime":823.21,"body":"of a workstation, where there's"},{"speaker":"Roy Papalia","startTime":823.21,"endTime":826.51,"body":"a poor backrest, then it is a"},{"speaker":"Roy Papalia","startTime":823.21,"endTime":826.51,"body":"physical injury that has"},{"speaker":"Roy Papalia","startTime":826.51,"endTime":828.94,"body":"resulted as a consequence of"},{"speaker":"Roy Papalia","startTime":826.51,"endTime":828.94,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":829.14,"endTime":833.73,"body":"Is it based on"},{"speaker":"Daniel Franco","startTime":829.14,"endTime":833.73,"body":"work hours, though? So we're"},{"speaker":"Daniel Franco","startTime":833.73,"endTime":840.0,"body":"working from home in COVID-19."},{"speaker":"Daniel Franco","startTime":833.73,"endTime":840.0,"body":"And they decide at lunchtime"},{"speaker":"Daniel Franco","startTime":840.0,"endTime":842.82,"body":"They're going to go out into the"},{"speaker":"Daniel Franco","startTime":840.0,"endTime":842.82,"body":"backyard and do some gardening."},{"speaker":"Daniel Franco","startTime":843.06,"endTime":847.77,"body":"And while they're doing that"},{"speaker":"Daniel Franco","startTime":843.06,"endTime":847.77,"body":"they put it back out. What is"},{"speaker":"Daniel Franco","startTime":847.77,"endTime":849.0,"body":"that? That's a gray area that"},{"speaker":"Daniel Franco","startTime":847.77,"endTime":849.0,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":848.94,"endTime":850.65,"body":"Yeah, it is because"},{"speaker":"Roy Papalia","startTime":848.94,"endTime":850.65,"body":"it's dependent on whether the"},{"speaker":"Roy Papalia","startTime":850.65,"endTime":854.55,"body":"worker will say, working [inaudi"},{"speaker":"Roy Papalia","startTime":850.65,"endTime":854.55,"body":"le]"},{"speaker":"Daniel Franco","startTime":852.78,"endTime":854.88,"body":"or I'm working,"},{"speaker":"Daniel Franco","startTime":852.78,"endTime":854.88,"body":"it's during work hours sort of"},{"speaker":"Daniel Franco","startTime":854.88,"endTime":855.09,"body":"thing."},{"speaker":"Roy Papalia","startTime":855.0,"endTime":859.11,"body":"Well [inaudible] is"},{"speaker":"Roy Papalia","startTime":855.0,"endTime":859.11,"body":"work, the tributing factor, are"},{"speaker":"Roy Papalia","startTime":859.11,"endTime":862.92,"body":"they actually going to report"},{"speaker":"Roy Papalia","startTime":859.11,"endTime":862.92,"body":"that they hurt their back whilst"},{"speaker":"Roy Papalia","startTime":862.92,"endTime":865.08,"body":"working in the garden because"},{"speaker":"Roy Papalia","startTime":862.92,"endTime":865.08,"body":"then we're presented with the"},{"speaker":"Roy Papalia","startTime":865.11,"endTime":870.72,"body":"the next scenario, the the"},{"speaker":"Roy Papalia","startTime":865.11,"endTime":870.72,"body":"blanket idea that workers comp"},{"speaker":"Roy Papalia","startTime":870.75,"endTime":875.76,"body":"equals untouchable, particularly"},{"speaker":"Roy Papalia","startTime":870.75,"endTime":875.76,"body":"around job insecurity. So what"},{"speaker":"Roy Papalia","startTime":875.76,"endTime":879.3,"body":"we're also seeing and what we"},{"speaker":"Roy Papalia","startTime":875.76,"endTime":879.3,"body":"need to be mindful of is and"},{"speaker":"Roy Papalia","startTime":879.3,"endTime":883.95,"body":"I've seen it with employees that"},{"speaker":"Roy Papalia","startTime":879.3,"endTime":883.95,"body":"I work with, suddenly claims are"},{"speaker":"Roy Papalia","startTime":883.95,"endTime":887.37,"body":"starting to like, not"},{"speaker":"Roy Papalia","startTime":883.95,"endTime":887.37,"body":"necessarily claims but claims"},{"speaker":"Roy Papalia","startTime":887.37,"endTime":891.24,"body":"that need to be determined are"},{"speaker":"Roy Papalia","startTime":887.37,"endTime":891.24,"body":"starting to increase. Because"},{"speaker":"Roy Papalia","startTime":891.39,"endTime":895.29,"body":"when you're on workers comp,"},{"speaker":"Roy Papalia","startTime":891.39,"endTime":895.29,"body":"the, the way things are"},{"speaker":"Roy Papalia","startTime":895.29,"endTime":898.56,"body":"calculated, it's called notional"},{"speaker":"Roy Papalia","startTime":895.29,"endTime":898.56,"body":"weekly earnings. So it's a"},{"speaker":"Roy Papalia","startTime":898.56,"endTime":903.18,"body":"calculation of The last six to"},{"speaker":"Roy Papalia","startTime":898.56,"endTime":903.18,"body":"12 months of what your average"},{"speaker":"Roy Papalia","startTime":903.18,"endTime":906.75,"body":"weekly earnings are,  now"},{"speaker":"Roy Papalia","startTime":903.18,"endTime":906.75,"body":"suddenly people who have been"},{"speaker":"Roy Papalia","startTime":906.75,"endTime":913.11,"body":"slowed down or might be in a one"},{"speaker":"Roy Papalia","startTime":906.75,"endTime":913.11,"body":"week every four weeks where jobs"},{"speaker":"Roy Papalia","startTime":913.62,"endTime":916.8,"body":"keeper payments, less than what"},{"speaker":"Roy Papalia","startTime":913.62,"endTime":916.8,"body":"their average weekly earnings"},{"speaker":"Roy Papalia","startTime":916.8,"endTime":920.34,"body":"are. They'll do their research"},{"speaker":"Roy Papalia","startTime":916.8,"endTime":920.34,"body":"and so we're getting into"},{"speaker":"Roy Papalia","startTime":920.34,"endTime":924.42,"body":"positions where people are full"},{"speaker":"Roy Papalia","startTime":920.34,"endTime":924.42,"body":"security putting claims in and"},{"speaker":"Roy Papalia","startTime":924.69,"endTime":927.18,"body":"hope that it doesn't get"},{"speaker":"Roy Papalia","startTime":924.69,"endTime":927.18,"body":"accepted, because a claim"},{"speaker":"Roy Papalia","startTime":927.3,"endTime":930.3,"body":"necessarily will last for up to"},{"speaker":"Roy Papalia","startTime":927.3,"endTime":930.3,"body":"two years"},{"speaker":"Daniel Franco","startTime":930.69,"endTime":932.34,"body":"But in the in the"},{"speaker":"Daniel Franco","startTime":930.69,"endTime":932.34,"body":"process, at least they're"},{"speaker":"Daniel Franco","startTime":932.34,"endTime":934.59,"body":"getting a month that their"},{"speaker":"Daniel Franco","startTime":932.34,"endTime":934.59,"body":"average [inaudible]"},{"speaker":"Roy Papalia","startTime":934.62,"endTime":936.9,"body":"Well it could be"},{"speaker":"Roy Papalia","startTime":934.62,"endTime":936.9,"body":"fine, you know, as long as"},{"speaker":"Roy Papalia","startTime":936.9,"endTime":939.72,"body":"there's last time it can"},{"speaker":"Roy Papalia","startTime":936.9,"endTime":939.72,"body":"continue on for up to two years"},{"speaker":"Roy Papalia","startTime":939.72,"endTime":939.75,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":939.75,"endTime":942.09,"body":"Well, so that's"},{"speaker":"Daniel Franco","startTime":939.75,"endTime":942.09,"body":"that's something that all"},{"speaker":"Daniel Franco","startTime":942.09,"endTime":946.29,"body":"employers should be aware of"},{"speaker":"Daniel Franco","startTime":942.09,"endTime":946.29,"body":"aware of."},{"speaker":"Roy Papalia","startTime":946.289,"endTime":949.739,"body":"Yeah. And you need"},{"speaker":"Roy Papalia","startTime":946.289,"endTime":949.739,"body":"to back the determination"},{"speaker":"Roy Papalia","startTime":949.739,"endTime":952.769,"body":"process so when it comes to"},{"speaker":"Roy Papalia","startTime":949.739,"endTime":952.769,"body":"Return to Work SA, they've got"},{"speaker":"Roy Papalia","startTime":952.979,"endTime":956.099,"body":"two kinds of agents, they've go"},{"speaker":"Roy Papalia","startTime":952.979,"endTime":956.099,"body":"employees mutual limited an"},{"speaker":"Roy Papalia","startTime":956.099,"endTime":959.849,"body":"Gallagher Bassett services,"},{"speaker":"Roy Papalia","startTime":956.099,"endTime":959.849,"body":"o they have liability office"},{"speaker":"Roy Papalia","startTime":960.149,"endTime":963.629,"body":". They have Claims assessors."},{"speaker":"Roy Papalia","startTime":960.149,"endTime":963.629,"body":"o they have specialists th"},{"speaker":"Roy Papalia","startTime":963.629,"endTime":966.599,"body":"t go in and determine what the"},{"speaker":"Roy Papalia","startTime":963.629,"endTime":966.599,"body":"lient claim is and determin"},{"speaker":"Roy Papalia","startTime":966.629,"endTime":970.799,"body":"its acceptance. But it's very"},{"speaker":"Roy Papalia","startTime":966.629,"endTime":970.799,"body":"easy for a worker to say that th"},{"speaker":"Roy Papalia","startTime":970.799,"endTime":974.099,"body":"y've hurt their back while wor"},{"speaker":"Roy Papalia","startTime":970.799,"endTime":974.099,"body":"ing in front of a workstation ve"},{"speaker":"Roy Papalia","startTime":974.099,"endTime":974.459,"body":"sus"},{"speaker":"Daniel Franco","startTime":975.28,"endTime":979.18,"body":"So can they turn"},{"speaker":"Daniel Franco","startTime":975.28,"endTime":979.18,"body":"around and say 'I've"},{"speaker":"Daniel Franco","startTime":979.48,"endTime":982.06,"body":"developed...' you know, we"},{"speaker":"Daniel Franco","startTime":979.48,"endTime":982.06,"body":"talked about chronic injury,"},{"speaker":"Daniel Franco","startTime":982.21,"endTime":985.63,"body":"chronic being six months, so"},{"speaker":"Daniel Franco","startTime":982.21,"endTime":985.63,"body":"they can't turn around and go"},{"speaker":"Daniel Franco","startTime":985.63,"endTime":989.2,"body":"'I've developed a sore back just"},{"speaker":"Daniel Franco","startTime":985.63,"endTime":989.2,"body":"from sitting at my desk at"},{"speaker":"Daniel Franco","startTime":989.2,"endTime":989.56,"body":"home.'"},{"speaker":"Roy Papalia","startTime":989.66,"endTime":992.57,"body":"It's, well, an"},{"speaker":"Roy Papalia","startTime":989.66,"endTime":992.57,"body":"injuries is an injury, so"},{"speaker":"Roy Papalia","startTime":992.57,"endTime":995.54,"body":"whether it's acute or chronic,"},{"speaker":"Roy Papalia","startTime":992.57,"endTime":995.54,"body":"it's still an injury that is a"},{"speaker":"Roy Papalia","startTime":995.54,"endTime":999.68,"body":"consequence of work. So a"},{"speaker":"Roy Papalia","startTime":995.54,"endTime":999.68,"body":"chronic injury is an acute"},{"speaker":"Roy Papalia","startTime":999.68,"endTime":1004.18,"body":"injury that remains persistent."},{"speaker":"Roy Papalia","startTime":999.68,"endTime":1004.18,"body":"So what we're seeing if we move"},{"speaker":"Roy Papalia","startTime":1004.27,"endTime":1008.56,"body":"away from gardening, and we"},{"speaker":"Roy Papalia","startTime":1004.27,"endTime":1008.56,"body":"[inaudible] towards what happens"},{"speaker":"Roy Papalia","startTime":1008.56,"endTime":1012.07,"body":"when you're sitting at work,"},{"speaker":"Roy Papalia","startTime":1008.56,"endTime":1012.07,"body":"we're seeing musculoskeletal"},{"speaker":"Roy Papalia","startTime":1012.07,"endTime":1016.0,"body":"injuries, and that is the"},{"speaker":"Roy Papalia","startTime":1012.07,"endTime":1016.0,"body":"generally acute injuries by"},{"speaker":"Roy Papalia","startTime":1016.0,"endTime":1019.66,"body":"nature. So the injuries that"},{"speaker":"Roy Papalia","startTime":1016.0,"endTime":1019.66,"body":"will subside with appropriate"},{"speaker":"Roy Papalia","startTime":1019.66,"endTime":1022.63,"body":"treatment  and intervention, and"},{"speaker":"Roy Papalia","startTime":1019.66,"endTime":1022.63,"body":"we're seeing something wrong."},{"speaker":"Roy Papalia","startTime":1024.1,"endTime":1029.05,"body":"What I'm seeing a lot of is back"},{"speaker":"Roy Papalia","startTime":1024.1,"endTime":1029.05,"body":"neck dominant upper limb"},{"speaker":"Roy Papalia","startTime":1029.05,"endTime":1032.89,"body":"injuries. Where there's a mouse,"},{"speaker":"Roy Papalia","startTime":1029.05,"endTime":1032.89,"body":"you know, yeah, they're the"},{"speaker":"Roy Papalia","startTime":1032.89,"endTime":1036.67,"body":"areas that are more exposed to"},{"speaker":"Roy Papalia","startTime":1032.89,"endTime":1036.67,"body":"that degree of repetition. When"},{"speaker":"Roy Papalia","startTime":1036.67,"endTime":1041.41,"body":"you combine that with an"},{"speaker":"Roy Papalia","startTime":1036.67,"endTime":1041.41,"body":"incorrect posture, because of a"},{"speaker":"Roy Papalia","startTime":1041.41,"endTime":1046.0,"body":"poor workstation setup, that's"},{"speaker":"Roy Papalia","startTime":1041.41,"endTime":1046.0,"body":"resulting in an increased risk."},{"speaker":"Roy Papalia","startTime":1046.0,"endTime":1051.37,"body":"And we're veering from"},{"speaker":"Roy Papalia","startTime":1046.0,"endTime":1051.37,"body":"discomfort into pain. And that's"},{"speaker":"Roy Papalia","startTime":1051.37,"endTime":1054.31,"body":"why we need to go in before"},{"speaker":"Roy Papalia","startTime":1051.37,"endTime":1054.31,"body":"discomfort."},{"speaker":"Daniel Franco","startTime":1054.39,"endTime":1056.04,"body":"I think this is"},{"speaker":"Daniel Franco","startTime":1054.39,"endTime":1056.04,"body":"what you and I... this is why I"},{"speaker":"Daniel Franco","startTime":1056.04,"endTime":1060.57,"body":"called you actually was the"},{"speaker":"Daniel Franco","startTime":1056.04,"endTime":1060.57,"body":"simple fact that I was in pain."},{"speaker":"Daniel Franco","startTime":1060.9,"endTime":1064.08,"body":"[inaudible] I was waking up in"},{"speaker":"Daniel Franco","startTime":1060.9,"endTime":1064.08,"body":"the middle of night where my"},{"speaker":"Daniel Franco","startTime":1064.08,"endTime":1068.61,"body":"back was, I was in in agony. It"},{"speaker":"Daniel Franco","startTime":1064.08,"endTime":1068.61,"body":"was, I was not sleeping well,"},{"speaker":"Daniel Franco","startTime":1068.61,"endTime":1071.67,"body":"because my back was sore. And it"},{"speaker":"Daniel Franco","startTime":1068.61,"endTime":1071.67,"body":"all started just from sitting at"},{"speaker":"Daniel Franco","startTime":1071.67,"endTime":1077.43,"body":"home.  So the stand up desk at"},{"speaker":"Daniel Franco","startTime":1071.67,"endTime":1077.43,"body":"the moment. It's been absolutely"},{"speaker":"Daniel Franco","startTime":1077.52,"endTime":1080.37,"body":"amazing. I'm sleeping through"},{"speaker":"Daniel Franco","startTime":1077.52,"endTime":1080.37,"body":"the night now. Which is And"},{"speaker":"Daniel Franco","startTime":1080.37,"endTime":1082.74,"body":"that's amazing how quickly the"},{"speaker":"Daniel Franco","startTime":1080.37,"endTime":1082.74,"body":"difference is though."},{"speaker":"Roy Papalia","startTime":1082.87,"endTime":1085.69,"body":"And that's because"},{"speaker":"Roy Papalia","startTime":1082.87,"endTime":1085.69,"body":"a sit stand workstation has"},{"speaker":"Roy Papalia","startTime":1085.72,"endTime":1090.49,"body":"worked for you. You move. Yeah,"},{"speaker":"Roy Papalia","startTime":1085.72,"endTime":1090.49,"body":"you move around a lot. As you"},{"speaker":"Roy Papalia","startTime":1090.82,"endTime":1093.85,"body":"understand what your role is."},{"speaker":"Roy Papalia","startTime":1090.82,"endTime":1093.85,"body":"Yeah, you're moving around quite"},{"speaker":"Roy Papalia","startTime":1093.85,"endTime":1098.2,"body":"a bit. taking calls making"},{"speaker":"Roy Papalia","startTime":1093.85,"endTime":1098.2,"body":"calls. A sit stand workstation"},{"speaker":"Roy Papalia","startTime":1098.23,"endTime":1102.19,"body":"needs to be used appropriately"},{"speaker":"Roy Papalia","startTime":1098.23,"endTime":1102.19,"body":"as well. Its term is a sit stand"},{"speaker":"Roy Papalia","startTime":1102.19,"endTime":1106.03,"body":"workstation. So you don't want"},{"speaker":"Roy Papalia","startTime":1102.19,"endTime":1106.03,"body":"to be standing for consecutive"},{"speaker":"Roy Papalia","startTime":1106.06,"endTime":1110.89,"body":"hours. We're not generally used"},{"speaker":"Roy Papalia","startTime":1106.06,"endTime":1110.89,"body":"to standing to work so and it"},{"speaker":"Roy Papalia","startTime":1110.89,"endTime":1113.8,"body":"goes back into movement. The"},{"speaker":"Roy Papalia","startTime":1110.89,"endTime":1113.8,"body":"whole concept of a sit stand"},{"speaker":"Roy Papalia","startTime":1113.8,"endTime":1117.07,"body":"workstation is to promote so you"},{"speaker":"Roy Papalia","startTime":1113.8,"endTime":1117.07,"body":"want to be regularly rotating"},{"speaker":"Roy Papalia","startTime":1117.07,"endTime":1118.24,"body":"between sitting standing."},{"speaker":"Daniel Franco","startTime":1118.0,"endTime":1120.94,"body":"But even just the"},{"speaker":"Daniel Franco","startTime":1118.0,"endTime":1120.94,"body":"setup forces you to sit up a bit"},{"speaker":"Daniel Franco","startTime":1120.94,"endTime":1124.54,"body":"straight as opposed to hunching"},{"speaker":"Daniel Franco","startTime":1120.94,"endTime":1124.54,"body":"because it brings everything"},{"speaker":"Daniel Franco","startTime":1124.54,"endTime":1126.34,"body":"forward. So you don't even have"},{"speaker":"Daniel Franco","startTime":1124.54,"endTime":1126.34,"body":"a chance of [inaudible]"},{"speaker":"Roy Papalia","startTime":1126.11,"endTime":1130.85,"body":"And it helps out"},{"speaker":"Roy Papalia","startTime":1126.11,"endTime":1130.85,"body":"when...it allows you to minimize"},{"speaker":"Roy Papalia","startTime":1131.18,"endTime":1135.77,"body":"use of a wooden chair. With no"},{"speaker":"Roy Papalia","startTime":1131.18,"endTime":1135.77,"body":"back support. It's quite heavy,"},{"speaker":"Roy Papalia","startTime":1135.92,"endTime":1141.14,"body":"quite hard to sit on. So, so we"},{"speaker":"Roy Papalia","startTime":1135.92,"endTime":1141.14,"body":"were looking at The three main"},{"speaker":"Daniel Franco","startTime":1137.85,"endTime":1155.82,"body":"So what's the"},{"speaker":"Daniel Franco","startTime":1137.85,"endTime":1155.82,"body":"suggestion? What do you what do"},{"speaker":"Daniel Franco","startTime":1141.14,"endTime":1144.08,"body":"areas that I see a definitely"},{"speaker":"Daniel Franco","startTime":1141.14,"endTime":1144.08,"body":"your your next set like your"},{"speaker":"Daniel Franco","startTime":1144.08,"endTime":1147.92,"body":"neck, your back and your your"},{"speaker":"Daniel Franco","startTime":1144.08,"endTime":1147.92,"body":"dominant thing and I say"},{"speaker":"Daniel Franco","startTime":1147.92,"endTime":1150.77,"body":"dominant upper limb because"},{"speaker":"Daniel Franco","startTime":1147.92,"endTime":1150.77,"body":"that's predominantly the limb"},{"speaker":"Daniel Franco","startTime":1150.77,"endTime":1156.17,"body":"that you use to not only scroll"},{"speaker":"Daniel Franco","startTime":1150.77,"endTime":1156.17,"body":"with a mouse but drink your"},{"speaker":"Daniel Franco","startTime":1156.17,"endTime":1160.07,"body":"coffee with, drink your water"},{"speaker":"Daniel Franco","startTime":1156.17,"endTime":1160.07,"body":"with, you know making take a"},{"speaker":"Daniel Franco","startTime":1160.07,"endTime":1163.16,"body":"phone call with so we're seeing"},{"speaker":"Daniel Franco","startTime":1160.07,"endTime":1163.16,"body":"that repetitive, sustained"},{"speaker":"Daniel Franco","startTime":1163.67,"endTime":1165.65,"body":"overuse of your dominant upper"},{"speaker":"Daniel Franco","startTime":1167.67,"endTime":1171.96,"body":"we say to people? Now they get"},{"speaker":"Daniel Franco","startTime":1167.67,"endTime":1171.96,"body":"up every half hour? Is it as"},{"speaker":"Daniel Franco","startTime":1171.96,"endTime":1175.71,"body":"simple as that or associate"},{"speaker":"Daniel Franco","startTime":1171.96,"endTime":1175.71,"body":"workstation? Make sure all the"},{"speaker":"Daniel Franco","startTime":1175.71,"endTime":1175.74,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1175.74,"endTime":1178.62,"body":"Combination, yeah,"},{"speaker":"Roy Papalia","startTime":1175.74,"endTime":1178.62,"body":"it's not one size fits all. It's"},{"speaker":"Roy Papalia","startTime":1178.65,"endTime":1180.72,"body":"it's based on individual"},{"speaker":"Roy Papalia","startTime":1178.65,"endTime":1180.72,"body":"circumstances."},{"speaker":"Daniel Franco","startTime":1180.71,"endTime":1183.26,"body":"So you are"},{"speaker":"Daniel Franco","startTime":1180.71,"endTime":1183.26,"body":"interested in doing that before"},{"speaker":"Daniel Franco","startTime":1183.26,"endTime":1186.38,"body":"it even begins to hurt. We need"},{"speaker":"Daniel Franco","startTime":1183.26,"endTime":1186.38,"body":"to [inaudible]"},{"speaker":"Roy Papalia","startTime":1184.68,"endTime":1186.57,"body":"Yes, early"},{"speaker":"Roy Papalia","startTime":1184.68,"endTime":1186.57,"body":"intervention is much more"},{"speaker":"Roy Papalia","startTime":1186.57,"endTime":1188.31,"body":"effective than injury obviously."},{"speaker":"Daniel Franco","startTime":1188.58,"endTime":1189.81,"body":"Yes, definitely."},{"speaker":"Roy Papalia","startTime":1189.0,"endTime":1192.99,"body":"So we're definitely"},{"speaker":"Roy Papalia","startTime":1189.0,"endTime":1192.99,"body":"looking at Okay, well, how long"},{"speaker":"Roy Papalia","startTime":1192.99,"endTime":1196.05,"body":"can you sit for before you start"},{"speaker":"Roy Papalia","startTime":1192.99,"endTime":1196.05,"body":"doing uncomfortable? Is it two"},{"speaker":"Roy Papalia","startTime":1196.05,"endTime":1200.16,"body":"hours? 80% of that. So maybe you"},{"speaker":"Roy Papalia","startTime":1196.05,"endTime":1200.16,"body":"had about that hour and a half"},{"speaker":"Roy Papalia","startTime":1200.16,"endTime":1203.04,"body":"Mark, you want to proactively"},{"speaker":"Roy Papalia","startTime":1200.16,"endTime":1203.04,"body":"get up and move around or change"},{"speaker":"Roy Papalia","startTime":1203.04,"endTime":1206.43,"body":"your posture, but you want to"},{"speaker":"Roy Papalia","startTime":1203.04,"endTime":1206.43,"body":"get up and move around before"},{"speaker":"Roy Papalia","startTime":1206.43,"endTime":1209.67,"body":"you feel uncomfortable. If you"},{"speaker":"Roy Papalia","startTime":1206.43,"endTime":1209.67,"body":"feel uncomfortable, and then you"},{"speaker":"Roy Papalia","startTime":1209.67,"endTime":1212.88,"body":"decide to react to that, it's"},{"speaker":"Roy Papalia","startTime":1209.67,"endTime":1212.88,"body":"unfortunately too late. You've"},{"speaker":"Roy Papalia","startTime":1212.88,"endTime":1216.03,"body":"already triggered a reaction. So"},{"speaker":"Roy Papalia","startTime":1212.88,"endTime":1216.03,"body":"we want to figure out okay,"},{"speaker":"Roy Papalia","startTime":1216.03,"endTime":1219.9,"body":"well, how long can I sit for?"},{"speaker":"Roy Papalia","startTime":1216.03,"endTime":1219.9,"body":"How long can I stand for? How"},{"speaker":"Roy Papalia","startTime":1219.9,"endTime":1224.1,"body":"long can I keep for? How long"},{"speaker":"Roy Papalia","startTime":1219.9,"endTime":1224.1,"body":"can I remain on my phone for"},{"speaker":"Roy Papalia","startTime":1224.1,"endTime":1227.22,"body":"before I start to feel"},{"speaker":"Roy Papalia","startTime":1224.1,"endTime":1227.22,"body":"uncomfortable, you want to pull"},{"speaker":"Roy Papalia","startTime":1227.22,"endTime":1230.43,"body":"that back and change that task"},{"speaker":"Roy Papalia","startTime":1227.22,"endTime":1230.43,"body":"and change that posture at about"},{"speaker":"Roy Papalia","startTime":1230.43,"endTime":1234.0,"body":"that 80% and with that, you want"},{"speaker":"Roy Papalia","startTime":1230.43,"endTime":1234.0,"body":"to move so when we look at"},{"speaker":"Roy Papalia","startTime":1234.0,"endTime":1236.49,"body":"movement, the reason why"},{"speaker":"Roy Papalia","startTime":1234.0,"endTime":1236.49,"body":"movement is such an integral"},{"speaker":"Roy Papalia","startTime":1236.49,"endTime":1240.15,"body":"component of any..."},{"speaker":"Roy Papalia","startTime":1236.49,"endTime":1240.15,"body":"predominantly any sedentary work"},{"speaker":"Roy Papalia","startTime":1240.15,"endTime":1245.67,"body":"tasks, behavior, is because it"},{"speaker":"Roy Papalia","startTime":1240.15,"endTime":1245.67,"body":"counteracts what is the issue"},{"speaker":"Roy Papalia","startTime":1245.7,"endTime":1249.42,"body":"when it comes to sedentary work."},{"speaker":"Roy Papalia","startTime":1245.7,"endTime":1249.42,"body":"And that's a lack of movement."},{"speaker":"Roy Papalia","startTime":1249.45,"endTime":1252.09,"body":"So when we don't move our"},{"speaker":"Roy Papalia","startTime":1249.45,"endTime":1252.09,"body":"muscles fatigue much more"},{"speaker":"Roy Papalia","startTime":1252.09,"endTime":1255.42,"body":"quicker. When we don't we start"},{"speaker":"Roy Papalia","startTime":1252.09,"endTime":1255.42,"body":"to fatigue much more quicker."},{"speaker":"Roy Papalia","startTime":1255.48,"endTime":1258.48,"body":"And when we don't move, we start"},{"speaker":"Roy Papalia","startTime":1255.48,"endTime":1258.48,"body":"to feel uncomfortable, quicker"},{"speaker":"Roy Papalia","startTime":1258.81,"endTime":1262.2,"body":"and the muscles are stronger"},{"speaker":"Roy Papalia","startTime":1258.81,"endTime":1262.2,"body":"when they move. So if you're not"},{"speaker":"Roy Papalia","startTime":1262.2,"endTime":1264.9,"body":"allowing your muscles to move,"},{"speaker":"Roy Papalia","startTime":1262.2,"endTime":1264.9,"body":"they're going to fatigue much"},{"speaker":"Roy Papalia","startTime":1264.9,"endTime":1265.5,"body":"more quicker."},{"speaker":"Daniel Franco","startTime":1265.68,"endTime":1269.67,"body":"I heard a quote"},{"speaker":"Daniel Franco","startTime":1265.68,"endTime":1269.67,"body":"once \"to rest is to rust\". And"},{"speaker":"Daniel Franco","startTime":1269.67,"endTime":1273.45,"body":"it just stuck with me. That was"},{"speaker":"Daniel Franco","startTime":1269.67,"endTime":1273.45,"body":"probably more aimed around"},{"speaker":"Daniel Franco","startTime":1273.45,"endTime":1276.21,"body":"exercise and everything like"},{"speaker":"Daniel Franco","startTime":1273.45,"endTime":1276.21,"body":"that. But if you're not doing"},{"speaker":"Daniel Franco","startTime":1276.21,"endTime":1278.79,"body":"anything, I think your body just"},{"speaker":"Daniel Franco","startTime":1276.21,"endTime":1278.79,"body":"needs to move [inaudible]"},{"speaker":"Roy Papalia","startTime":1278.84,"endTime":1280.94,"body":"And when you look"},{"speaker":"Roy Papalia","startTime":1278.84,"endTime":1280.94,"body":"at the physiological changes"},{"speaker":"Roy Papalia","startTime":1280.94,"endTime":1284.12,"body":"associated with a  sedentary"},{"speaker":"Roy Papalia","startTime":1280.94,"endTime":1284.12,"body":"work behavior, when you don't"},{"speaker":"Roy Papalia","startTime":1284.12,"endTime":1287.9,"body":"move, when you're not active,"},{"speaker":"Roy Papalia","startTime":1284.12,"endTime":1287.9,"body":"your bone density starts to"},{"speaker":"Roy Papalia","startTime":1287.9,"endTime":1291.47,"body":"reduce, your muscles start to"},{"speaker":"Roy Papalia","startTime":1287.9,"endTime":1291.47,"body":"deteriorate. So that is, that is"},{"speaker":"Roy Papalia","startTime":1291.5,"endTime":1296.0,"body":"proven evidence base"},{"speaker":"Roy Papalia","startTime":1291.5,"endTime":1296.0,"body":"physiological change associated"},{"speaker":"Roy Papalia","startTime":1296.0,"endTime":1299.3,"body":"with a sedentary work behavior."},{"speaker":"Roy Papalia","startTime":1296.0,"endTime":1299.3,"body":"And that's why even in the"},{"speaker":"Roy Papalia","startTime":1299.3,"endTime":1303.29,"body":"return to work scheme, we try"},{"speaker":"Roy Papalia","startTime":1299.3,"endTime":1303.29,"body":"and promote remaining at work"},{"speaker":"Roy Papalia","startTime":1303.59,"endTime":1308.27,"body":"rather than old standards of"},{"speaker":"Roy Papalia","startTime":1303.59,"endTime":1308.27,"body":"staying at home lying down and"},{"speaker":"Roy Papalia","startTime":1308.27,"endTime":1309.5,"body":"resting until you  [inaudible]"},{"speaker":"Daniel Franco","startTime":1309.5,"endTime":1311.24,"body":"Because at work"},{"speaker":"Daniel Franco","startTime":1309.5,"endTime":1311.24,"body":"you should probably be moving"},{"speaker":"Daniel Franco","startTime":1311.24,"endTime":1312.23,"body":"around, I guess."},{"speaker":"Roy Papalia","startTime":1312.0,"endTime":1314.91,"body":"Yeah, yeah. Well,"},{"speaker":"Roy Papalia","startTime":1312.0,"endTime":1314.91,"body":"we're obviously talking a little"},{"speaker":"Roy Papalia","startTime":1314.91,"endTime":1318.72,"body":"bit more about sedentary work"},{"speaker":"Roy Papalia","startTime":1314.91,"endTime":1318.72,"body":"behaviors. But then what we've"},{"speaker":"Roy Papalia","startTime":1318.72,"endTime":1324.09,"body":"got is another spectrum of, you"},{"speaker":"Roy Papalia","startTime":1318.72,"endTime":1324.09,"body":"know, the tradies, the"},{"speaker":"Roy Papalia","startTime":1324.09,"endTime":1326.61,"body":"industrial area, that's a"},{"speaker":"Roy Papalia","startTime":1324.09,"endTime":1326.61,"body":"completely different scenario"},{"speaker":"Roy Papalia","startTime":1326.64,"endTime":1329.97,"body":"where that's much more a"},{"speaker":"Roy Papalia","startTime":1326.64,"endTime":1329.97,"body":"physically demanding role. Do"},{"speaker":"Roy Papalia","startTime":1329.97,"endTime":1332.67,"body":"you have a backing injury"},{"speaker":"Roy Papalia","startTime":1329.97,"endTime":1332.67,"body":"[inaudible] Yeah, if you have a"},{"speaker":"Roy Papalia","startTime":1332.67,"endTime":1335.94,"body":"back injury and you're told by a"},{"speaker":"Roy Papalia","startTime":1332.67,"endTime":1335.94,"body":"doctor to rest for six weeks,"},{"speaker":"Roy Papalia","startTime":1336.36,"endTime":1340.65,"body":"good luck trying to return back"},{"speaker":"Roy Papalia","startTime":1336.36,"endTime":1340.65,"body":"to that role off the bat. So and"},{"speaker":"Roy Papalia","startTime":1340.65,"endTime":1343.29,"body":"that's another field, that so"},{"speaker":"Roy Papalia","startTime":1340.65,"endTime":1343.29,"body":"with that we obviously try and"},{"speaker":"Roy Papalia","startTime":1343.32,"endTime":1346.98,"body":"promote remaining at work. And"},{"speaker":"Roy Papalia","startTime":1343.32,"endTime":1346.98,"body":"that's another area that we"},{"speaker":"Roy Papalia","startTime":1346.98,"endTime":1349.95,"body":"[inaudible] Yeah, yeah. Because"},{"speaker":"Roy Papalia","startTime":1346.98,"endTime":1349.95,"body":"what we're just saying, we"},{"speaker":"Roy Papalia","startTime":1349.95,"endTime":1353.1,"body":"obviously focusing more on"},{"speaker":"Roy Papalia","startTime":1349.95,"endTime":1353.1,"body":"working from home, but we're"},{"speaker":"Roy Papalia","startTime":1353.1,"endTime":1358.41,"body":"having a lot of industry based"},{"speaker":"Roy Papalia","startTime":1353.1,"endTime":1358.41,"body":"companies having to enforce the"},{"speaker":"Roy Papalia","startTime":1358.41,"endTime":1361.38,"body":"job keeper payments on their"},{"speaker":"Roy Papalia","startTime":1358.41,"endTime":1361.38,"body":"staff because there's just"},{"speaker":"Roy Papalia","startTime":1361.38,"endTime":1364.71,"body":"literally no work. So we've got"},{"speaker":"Roy Papalia","startTime":1361.38,"endTime":1364.71,"body":"the brickies. We've got the"},{"speaker":"Roy Papalia","startTime":1364.71,"endTime":1368.52,"body":"Boilermakers that generally in a"},{"speaker":"Roy Papalia","startTime":1364.71,"endTime":1368.52,"body":"physically demanding role that"},{"speaker":"Roy Papalia","startTime":1368.52,"endTime":1371.52,"body":"are no longer working. So"},{"speaker":"Roy Papalia","startTime":1368.52,"endTime":1371.52,"body":"suddenly they're becoming weaker"},{"speaker":"Roy Papalia","startTime":1371.52,"endTime":1374.82,"body":"at home they become weight"},{"speaker":"Roy Papalia","startTime":1371.52,"endTime":1374.82,"body":"increases and that's another"},{"speaker":"Roy Papalia","startTime":1374.82,"endTime":1379.17,"body":"work issue as well. Upon a"},{"speaker":"Roy Papalia","startTime":1374.82,"endTime":1379.17,"body":"return to work"},{"speaker":"Daniel Franco","startTime":1378.23,"endTime":1405.95,"body":"Cause it's extra"},{"speaker":"Daniel Franco","startTime":1378.23,"endTime":1405.95,"body":"snacks at home. I'm having the"},{"speaker":"Roy Papalia","startTime":1397.64,"endTime":1400.34,"body":"we'd hope that"},{"speaker":"Roy Papalia","startTime":1397.64,"endTime":1400.34,"body":"leaders are putting thinking"},{"speaker":"Roy Papalia","startTime":1400.34,"endTime":1403.85,"body":"about, putting the appropriate"},{"speaker":"Roy Papalia","startTime":1400.34,"endTime":1403.85,"body":"steps in place early on,"},{"speaker":"Daniel Franco","startTime":1403.85,"endTime":1404.72,"body":"but it costs"},{"speaker":"Daniel Franco","startTime":1403.85,"endTime":1404.72,"body":"money."},{"speaker":"Roy Papalia","startTime":1405.17,"endTime":1407.66,"body":"It does. It costs"},{"speaker":"Roy Papalia","startTime":1405.17,"endTime":1407.66,"body":"much more money to manage your"},{"speaker":"Roy Papalia","startTime":1407.63,"endTime":1435.44,"body":"same problem. A lot of kilos in"},{"speaker":"Roy Papalia","startTime":1407.63,"endTime":1435.44,"body":"the meantime. So is there"},{"speaker":"Roy Papalia","startTime":1407.66,"endTime":1408.26,"body":"work injury."},{"speaker":"Daniel Franco","startTime":1408.53,"endTime":1410.87,"body":"But right now in"},{"speaker":"Daniel Franco","startTime":1408.53,"endTime":1410.87,"body":"a world where there is no, well,"},{"speaker":"Daniel Franco","startTime":1410.9,"endTime":1413.84,"body":"not that there is no money but"},{"speaker":"Daniel Franco","startTime":1410.9,"endTime":1413.84,"body":"there's, you know, money's tied,"},{"speaker":"Daniel Franco","startTime":1413.84,"endTime":1417.83,"body":"less work coming in, a lot of"},{"speaker":"Daniel Franco","startTime":1413.84,"endTime":1417.83,"body":"uncertainty. What the leaders,"},{"speaker":"Daniel Franco","startTime":1417.86,"endTime":1420.11,"body":"what should they do? What are"},{"speaker":"Daniel Franco","startTime":1417.86,"endTime":1420.11,"body":"some quick... what's some low"},{"speaker":"Daniel Franco","startTime":1420.11,"endTime":1421.88,"body":"hanging fruit? I guess they"},{"speaker":"Daniel Franco","startTime":1420.11,"endTime":1421.88,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":1421.99,"endTime":1426.07,"body":"Make a call. Give them a call."},{"speaker":"Daniel Franco","startTime":1421.99,"endTime":1426.07,"body":"How you going? Anything that we"},{"speaker":"Daniel Franco","startTime":1426.07,"endTime":1428.95,"body":"could do? You know, provide some"},{"speaker":"Daniel Franco","startTime":1426.07,"endTime":1428.95,"body":"information."},{"speaker":"Daniel Franco","startTime":1429.37,"endTime":1430.36,"body":"The communication"},{"speaker":"Roy Papalia","startTime":1430.39,"endTime":1432.82,"body":"Yeah, definitely."},{"speaker":"Roy Papalia","startTime":1430.39,"endTime":1432.82,"body":"Everyone's busy. We can"},{"speaker":"Roy Papalia","startTime":1432.82,"endTime":1436.87,"body":"understand that. But like we"},{"speaker":"Roy Papalia","startTime":1432.82,"endTime":1436.87,"body":"said, a lot of these employees"},{"speaker":"Roy Papalia","startTime":1435.86,"endTime":1439.37,"body":"something that leaders should be"},{"speaker":"Roy Papalia","startTime":1435.86,"endTime":1439.37,"body":"productive? What's your"},{"speaker":"Roy Papalia","startTime":1436.9,"endTime":1439.27,"body":"that, they worried about job"},{"speaker":"Roy Papalia","startTime":1436.9,"endTime":1439.27,"body":"security, they don't want to"},{"speaker":"Roy Papalia","startTime":1439.27,"endTime":1442.99,"body":"harp apart. They are fearful."},{"speaker":"Roy Papalia","startTime":1439.27,"endTime":1442.99,"body":"They're going to be the last"},{"speaker":"Roy Papalia","startTime":1439.37,"endTime":1443.39,"body":"suggestion to leaders in their"},{"speaker":"Roy Papalia","startTime":1439.37,"endTime":1443.39,"body":"businesses? Tell them to get on"},{"speaker":"Roy Papalia","startTime":1442.99,"endTime":1444.97,"body":"people that are going to say,"},{"speaker":"Roy Papalia","startTime":1442.99,"endTime":1444.97,"body":"\"Hey, listen, I'm uncomfortable"},{"speaker":"Roy Papalia","startTime":1443.39,"endTime":1445.13,"body":"top of this? So [inaudible]"},{"speaker":"Roy Papalia","startTime":1444.97,"endTime":1449.14,"body":"at work.\" So the leaders should"},{"speaker":"Roy Papalia","startTime":1444.97,"endTime":1449.14,"body":"be making a call to them"},{"speaker":"Roy Papalia","startTime":1449.14,"endTime":1452.44,"body":"saying, \"Hey, is there anything"},{"speaker":"Roy Papalia","startTime":1449.14,"endTime":1452.44,"body":"that we can do? Do we need to"},{"speaker":"Roy Papalia","startTime":1452.44,"endTime":1454.09,"body":"provide you with further"},{"speaker":"Roy Papalia","startTime":1452.44,"endTime":1454.09,"body":"information?\""},{"speaker":"Daniel Franco","startTime":1454.15,"endTime":1455.17,"body":"And how you feel?"},{"speaker":"Daniel Franco","startTime":1454.15,"endTime":1455.17,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1455.36,"endTime":1459.44,"body":"Yeah, How you"},{"speaker":"Roy Papalia","startTime":1455.36,"endTime":1459.44,"body":"feeling? So? [inaudible] And"},{"speaker":"Roy Papalia","startTime":1459.62,"endTime":1462.26,"body":"it's also important to"},{"speaker":"Roy Papalia","startTime":1459.62,"endTime":1462.26,"body":"understand that everyone's"},{"speaker":"Roy Papalia","startTime":1462.26,"endTime":1465.32,"body":"human, everyone, you know, has"},{"speaker":"Roy Papalia","startTime":1462.26,"endTime":1465.32,"body":"thoughts and feelings and the"},{"speaker":"Roy Papalia","startTime":1465.32,"endTime":1469.76,"body":"leaders needed to be supported"},{"speaker":"Roy Papalia","startTime":1465.32,"endTime":1469.76,"body":"as well. And we'd hope that in"},{"speaker":"Roy Papalia","startTime":1469.76,"endTime":1473.42,"body":"companies, the leaders that are"},{"speaker":"Roy Papalia","startTime":1469.76,"endTime":1473.42,"body":"making these calls, have the"},{"speaker":"Roy Papalia","startTime":1473.42,"endTime":1476.87,"body":"knowledge and understanding to"},{"speaker":"Roy Papalia","startTime":1473.42,"endTime":1476.87,"body":"provide some basic strategies"},{"speaker":"Roy Papalia","startTime":1476.87,"endTime":1480.29,"body":"around what does it look like to"},{"speaker":"Roy Papalia","startTime":1476.87,"endTime":1480.29,"body":"set yourself up correctly? Or do"},{"speaker":"Roy Papalia","startTime":1480.29,"endTime":1484.43,"body":"they need to call Allied Health"},{"speaker":"Roy Papalia","startTime":1480.29,"endTime":1484.43,"body":"consulting? Or just seeking?"},{"speaker":"Roy Papalia","startTime":1484.43,"endTime":1488.15,"body":"[inaudible] Yeah, you know, so."},{"speaker":"Roy Papalia","startTime":1484.43,"endTime":1488.15,"body":"So I'd love today to provide"},{"speaker":"Roy Papalia","startTime":1488.15,"endTime":1491.45,"body":"some some really generic"},{"speaker":"Roy Papalia","startTime":1488.15,"endTime":1491.45,"body":"information to everyone that is"},{"speaker":"Roy Papalia","startTime":1491.45,"endTime":1496.16,"body":"for free, around what the basic"},{"speaker":"Roy Papalia","startTime":1491.45,"endTime":1496.16,"body":"parameters are to ensure that"},{"speaker":"Roy Papalia","startTime":1496.16,"endTime":1498.41,"body":"everyone remains safe when"},{"speaker":"Roy Papalia","startTime":1496.16,"endTime":1498.41,"body":"working from home and..."},{"speaker":"Daniel Franco","startTime":1498.41,"endTime":1499.01,"body":"Go for it."},{"speaker":"Roy Papalia","startTime":1499.0,"endTime":1504.67,"body":"So we first look at"},{"speaker":"Roy Papalia","startTime":1499.0,"endTime":1504.67,"body":"a chair. Okay, so sitting"},{"speaker":"Daniel Franco","startTime":1504.7,"endTime":1505.21,"body":"The sitting."},{"speaker":"Roy Papalia","startTime":1505.0,"endTime":1509.11,"body":"Yeah. So we want to"},{"speaker":"Roy Papalia","startTime":1505.0,"endTime":1509.11,"body":"avoid sitting on hard surfaces."},{"speaker":"Roy Papalia","startTime":1509.11,"endTime":1512.35,"body":"So the wooden chairs aren't the"},{"speaker":"Roy Papalia","startTime":1509.11,"endTime":1512.35,"body":"most appropriate things going"},{"speaker":"Roy Papalia","startTime":1512.35,"endTime":1516.1,"body":"around. So if you only have a"},{"speaker":"Roy Papalia","startTime":1512.35,"endTime":1516.1,"body":"wooden chair, maybe put a"},{"speaker":"Roy Papalia","startTime":1516.1,"endTime":1521.05,"body":"cushion on the padding. You can"},{"speaker":"Roy Papalia","startTime":1516.1,"endTime":1521.05,"body":"actually purchase some cheap,"},{"speaker":"Roy Papalia","startTime":1521.11,"endTime":1525.76,"body":"affordable insertable lumber"},{"speaker":"Roy Papalia","startTime":1521.11,"endTime":1525.76,"body":"supports to increase the"},{"speaker":"Roy Papalia","startTime":1525.76,"endTime":1529.0,"body":"degree... sorry reduce, reduce"},{"speaker":"Roy Papalia","startTime":1525.76,"endTime":1529.0,"body":"the degree of pressure applied"},{"speaker":"Roy Papalia","startTime":1529.0,"endTime":1532.12,"body":"in spine. Because what happens,"},{"speaker":"Roy Papalia","startTime":1529.0,"endTime":1532.12,"body":"when we're sitting versus"},{"speaker":"Roy Papalia","startTime":1532.12,"endTime":1536.41,"body":"standing, that's 1.4 times the"},{"speaker":"Roy Papalia","startTime":1532.12,"endTime":1536.41,"body":"amount of pressure on blowback."},{"speaker":"Roy Papalia","startTime":1536.68,"endTime":1539.62,"body":"Okay? if you're sitting"},{"speaker":"Roy Papalia","startTime":1536.68,"endTime":1539.62,"body":"incorrectly that can go up to"},{"speaker":"Roy Papalia","startTime":1539.65,"endTime":1541.84,"body":"two times. So we need to be"},{"speaker":"Roy Papalia","startTime":1539.65,"endTime":1541.84,"body":"mindful [inaudible]"},{"speaker":"Daniel Franco","startTime":1541.0,"endTime":1542.74,"body":"So what is the"},{"speaker":"Daniel Franco","startTime":1541.0,"endTime":1542.74,"body":"incorrect, hunched over"},{"speaker":"Daniel Franco","startTime":1542.74,"endTime":1542.77,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1543.38,"endTime":1545.09,"body":"Leaning, leaning"},{"speaker":"Roy Papalia","startTime":1543.38,"endTime":1545.09,"body":"forward."},{"speaker":"Daniel Franco","startTime":1545.0,"endTime":1548.33,"body":"So, chest out,"},{"speaker":"Daniel Franco","startTime":1545.0,"endTime":1548.33,"body":"what is the [inaudible]"},{"speaker":"Roy Papalia","startTime":1548.33,"endTime":1552.26,"body":"Well, it's"},{"speaker":"Roy Papalia","startTime":1548.33,"endTime":1552.26,"body":"realistically using the support"},{"speaker":"Roy Papalia","startTime":1552.26,"endTime":1555.62,"body":"of your backrest. Okay, so you"},{"speaker":"Roy Papalia","startTime":1552.26,"endTime":1555.62,"body":"want to be leaning on the back"},{"speaker":"Roy Papalia","startTime":1555.62,"endTime":1558.74,"body":"wrist rather than leaning"},{"speaker":"Roy Papalia","startTime":1555.62,"endTime":1558.74,"body":"forward, arching your back and"},{"speaker":"Roy Papalia","startTime":1558.74,"endTime":1563.15,"body":"using your back to fully support"},{"speaker":"Roy Papalia","startTime":1558.74,"endTime":1563.15,"body":"your upper limb, okay. So use"},{"speaker":"Roy Papalia","startTime":1563.15,"endTime":1568.28,"body":"the backrest as much as you can."},{"speaker":"Roy Papalia","startTime":1563.15,"endTime":1568.28,"body":"And we don't have the luxury of"},{"speaker":"Roy Papalia","startTime":1568.28,"endTime":1570.92,"body":"determining whether angles are"},{"speaker":"Roy Papalia","startTime":1568.28,"endTime":1570.92,"body":"suitable. Let's just say that"},{"speaker":"Roy Papalia","startTime":1570.92,"endTime":1576.59,"body":"we've got a kitchen chair, that"},{"speaker":"Roy Papalia","startTime":1570.92,"endTime":1576.59,"body":"can't be adjusted in height. It"},{"speaker":"Roy Papalia","startTime":1576.59,"endTime":1577.88,"body":"can't be just [inaudible]"},{"speaker":"Daniel Franco","startTime":1577.88,"endTime":1579.14,"body":"Like these one we"},{"speaker":"Daniel Franco","startTime":1577.88,"endTime":1579.14,"body":"are sitting on right now."},{"speaker":"Roy Papalia","startTime":1579.0,"endTime":1582.99,"body":"Yeah, basically. So"},{"speaker":"Roy Papalia","startTime":1579.0,"endTime":1582.99,"body":"we need to be mindful of how we"},{"speaker":"Roy Papalia","startTime":1582.99,"endTime":1587.22,"body":"use a chair. And we need to be"},{"speaker":"Roy Papalia","startTime":1582.99,"endTime":1587.22,"body":"mindful that we have constraints"},{"speaker":"Roy Papalia","startTime":1587.25,"endTime":1590.73,"body":"associated with adjusting the"},{"speaker":"Roy Papalia","startTime":1587.25,"endTime":1590.73,"body":"chair appropriately. So again,"},{"speaker":"Roy Papalia","startTime":1590.85,"endTime":1593.58,"body":"move as much as you can. Try to"},{"speaker":"Roy Papalia","startTime":1590.85,"endTime":1593.58,"body":"avoid sitting for long periods"},{"speaker":"Roy Papalia","startTime":1593.58,"endTime":1599.07,"body":"on a chair that does not provide"},{"speaker":"Roy Papalia","startTime":1593.58,"endTime":1599.07,"body":"added back support. Okay, so we"},{"speaker":"Roy Papalia","startTime":1599.07,"endTime":1603.33,"body":"move into sitting on a chair, we"},{"speaker":"Roy Papalia","startTime":1599.07,"endTime":1603.33,"body":"need to make sure we have our"},{"speaker":"Roy Papalia","startTime":1603.33,"endTime":1606.78,"body":"feet firm on the floor, when our"},{"speaker":"Roy Papalia","startTime":1603.33,"endTime":1606.78,"body":"feet are firm on the floor"},{"speaker":"Roy Papalia","startTime":1606.78,"endTime":1606.81,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":1606.96,"endTime":1608.88,"body":"mine is always"},{"speaker":"Daniel Franco","startTime":1606.96,"endTime":1608.88,"body":"been underneath [inaudible]"},{"speaker":"Roy Papalia","startTime":1608.91,"endTime":1611.22,"body":"Yeah, and when you"},{"speaker":"Roy Papalia","startTime":1608.91,"endTime":1611.22,"body":"do that, you actually, again,"},{"speaker":"Roy Papalia","startTime":1611.61,"endTime":1615.09,"body":"rely on the spine to provide"},{"speaker":"Roy Papalia","startTime":1611.61,"endTime":1615.09,"body":"much more support to your upper"},{"speaker":"Roy Papalia","startTime":1615.09,"endTime":1615.18,"body":"limb."},{"speaker":"Daniel Franco","startTime":1616.17,"endTime":1617.67,"body":"Yup,  this is a"},{"speaker":"Daniel Franco","startTime":1616.17,"endTime":1617.67,"body":"big issue."},{"speaker":"Roy Papalia","startTime":1617.69,"endTime":1622.34,"body":"Yeah. So feet on"},{"speaker":"Roy Papalia","startTime":1617.69,"endTime":1622.34,"body":"the floor. It evenly distributes"},{"speaker":"Roy Papalia","startTime":1623.0,"endTime":1626.42,"body":"pressure on your spine. So as"},{"speaker":"Roy Papalia","startTime":1623.0,"endTime":1626.42,"body":"soon as you feet are firm on the"},{"speaker":"Roy Papalia","startTime":1626.42,"endTime":1632.96,"body":"floor rather than legs crossed,"},{"speaker":"Roy Papalia","startTime":1626.42,"endTime":1632.96,"body":"or one leg over the other, or"},{"speaker":"Roy Papalia","startTime":1633.02,"endTime":1636.11,"body":"leaning towards one side, as"},{"speaker":"Roy Papalia","startTime":1633.02,"endTime":1636.11,"body":"soon as your feet are firm on"},{"speaker":"Roy Papalia","startTime":1636.11,"endTime":1638.6,"body":"the floor, it reduces the degree"},{"speaker":"Roy Papalia","startTime":1636.11,"endTime":1638.6,"body":"of pressure on your spine"},{"speaker":"Roy Papalia","startTime":1638.6,"endTime":1640.97,"body":"because your legs can start"},{"speaker":"Roy Papalia","startTime":1638.6,"endTime":1640.97,"body":"kicking into supporting your"},{"speaker":"Roy Papalia","startTime":1640.97,"endTime":1646.1,"body":"back, so make sure you're"},{"speaker":"Roy Papalia","startTime":1640.97,"endTime":1646.1,"body":"sitting on the back support with"},{"speaker":"Roy Papalia","startTime":1646.1,"endTime":1649.67,"body":"your feet firm on the floor and"},{"speaker":"Roy Papalia","startTime":1646.1,"endTime":1649.67,"body":"that will provide a really good"},{"speaker":"Roy Papalia","startTime":1649.67,"endTime":1652.88,"body":"foundation for you to remain as"},{"speaker":"Roy Papalia","startTime":1649.67,"endTime":1652.88,"body":"strong as possible."},{"speaker":"Daniel Franco","startTime":1652.93,"endTime":1654.7,"body":"It's"},{"speaker":"Daniel Franco","startTime":1652.93,"endTime":1654.7,"body":"uncomfortable thoug. Sitting"},{"speaker":"Daniel Franco","startTime":1654.7,"endTime":1658.15,"body":"like that. And then I say that"},{"speaker":"Daniel Franco","startTime":1654.7,"endTime":1658.15,"body":"in all sincerity, I find when I"},{"speaker":"Daniel Franco","startTime":1658.15,"endTime":1662.23,"body":"try to sit, feet on the floor,"},{"speaker":"Daniel Franco","startTime":1658.15,"endTime":1662.23,"body":"back sort of perked up. There's"},{"speaker":"Daniel Franco","startTime":1662.23,"endTime":1665.17,"body":"only so long that I can actually"},{"speaker":"Daniel Franco","startTime":1662.23,"endTime":1665.17,"body":"seat like that. Is that"},{"speaker":"Daniel Franco","startTime":1665.44,"endTime":1666.67,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1666.73,"endTime":1668.89,"body":"Yeah, yeah. And"},{"speaker":"Roy Papalia","startTime":1666.73,"endTime":1668.89,"body":"that's when we get back into"},{"speaker":"Roy Papalia","startTime":1668.89,"endTime":1672.16,"body":"Okay, well how long is that for?"},{"speaker":"Roy Papalia","startTime":1668.89,"endTime":1672.16,"body":"Is that for an hour, you should"},{"speaker":"Roy Papalia","startTime":1672.16,"endTime":1676.36,"body":"be getting up after 80% of that"},{"speaker":"Roy Papalia","startTime":1672.16,"endTime":1676.36,"body":"every 45 to 15 minutes, right so"},{"speaker":"Daniel Franco","startTime":1676.0,"endTime":1678.34,"body":"I was told every"},{"speaker":"Daniel Franco","startTime":1676.0,"endTime":1678.34,"body":"half an hour [inaudible]"},{"speaker":"Daniel Franco","startTime":1676.36,"endTime":1676.39,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1678.37,"endTime":1682.15,"body":"It depends on you."},{"speaker":"Roy Papalia","startTime":1678.37,"endTime":1682.15,"body":"Depends on what you feel is your"},{"speaker":"Roy Papalia","startTime":1682.21,"endTime":1682.69,"body":"tolerance."},{"speaker":"Daniel Franco","startTime":1682.73,"endTime":1684.5,"body":"So if every half"},{"speaker":"Daniel Franco","startTime":1682.73,"endTime":1684.5,"body":"an hour you're not doing any"},{"speaker":"Daniel Franco","startTime":1684.5,"endTime":1684.92,"body":"work,"},{"speaker":"Roy Papalia","startTime":1685.29,"endTime":1688.77,"body":"oh, you can still"},{"speaker":"Roy Papalia","startTime":1685.29,"endTime":1688.77,"body":"change your tasks, you can"},{"speaker":"Roy Papalia","startTime":1688.83,"endTime":1691.38,"body":"adjust your task because what"},{"speaker":"Roy Papalia","startTime":1688.83,"endTime":1691.38,"body":"we're trying to do with, we're"},{"speaker":"Roy Papalia","startTime":1691.38,"endTime":1694.26,"body":"trying to promote movement"},{"speaker":"Roy Papalia","startTime":1691.38,"endTime":1694.26,"body":"without having a negative impact"},{"speaker":"Roy Papalia","startTime":1694.26,"endTime":1698.37,"body":"on on your on your work"},{"speaker":"Roy Papalia","startTime":1694.26,"endTime":1698.37,"body":"movements. So change your tasks"},{"speaker":"Roy Papalia","startTime":1698.4,"endTime":1701.4,"body":"around, allow that as an"},{"speaker":"Roy Papalia","startTime":1698.4,"endTime":1701.4,"body":"opportunity to get up and take,"},{"speaker":"Roy Papalia","startTime":1701.4,"endTime":1706.14,"body":"make or take a phone call. Move."},{"speaker":"Roy Papalia","startTime":1701.4,"endTime":1706.14,"body":"That's what we're trying to say"},{"speaker":"Roy Papalia","startTime":1706.14,"endTime":1709.2,"body":"like you still need to perform"},{"speaker":"Roy Papalia","startTime":1706.14,"endTime":1709.2,"body":"your tasks but you need to move"},{"speaker":"Roy Papalia","startTime":1709.23,"endTime":1713.07,"body":"move as frequently as possible."},{"speaker":"Roy Papalia","startTime":1709.23,"endTime":1713.07,"body":"So you've got a sit stand that"},{"speaker":"Daniel Franco","startTime":1711.89,"endTime":1713.87,"body":"I think even"},{"speaker":"Daniel Franco","startTime":1711.89,"endTime":1713.87,"body":"something that Gabriela does is,"},{"speaker":"Daniel Franco","startTime":1713.07,"endTime":1714.3,"body":"allows you to get up and stand."},{"speaker":"Daniel Franco","startTime":1713.87,"endTime":1717.95,"body":"she gets the Microsoft Teams on"},{"speaker":"Daniel Franco","startTime":1713.87,"endTime":1717.95,"body":"her phone. She'll walk around on"},{"speaker":"Daniel Franco","startTime":1717.95,"endTime":1719.78,"body":"her phone, sometimes her c"},{"speaker":"Daniel Franco","startTime":1717.95,"endTime":1719.78,"body":"mera does not work, that is"},{"speaker":"Daniel Franco","startTime":1719.78,"endTime":1723.74,"body":"hy she does it. But it's mor"},{"speaker":"Daniel Franco","startTime":1719.78,"endTime":1723.74,"body":"about, it's...I think that's"},{"speaker":"Daniel Franco","startTime":1723.8,"endTime":1727.22,"body":"good idea. Instead of bein"},{"speaker":"Daniel Franco","startTime":1723.8,"endTime":1727.22,"body":"sitting in Microsoft Teams or"},{"speaker":"Daniel Franco","startTime":1727.28,"endTime":1729.92,"body":"on Zoom at your desk. You cou"},{"speaker":"Daniel Franco","startTime":1727.28,"endTime":1729.92,"body":"d even just walk around whi"},{"speaker":"Daniel Franco","startTime":1729.95,"endTime":1732.38,"body":"e you're zooming. And that's on"},{"speaker":"Daniel Franco","startTime":1729.95,"endTime":1732.38,"body":"our phone."},{"speaker":"Roy Papalia","startTime":1734.54,"endTime":1737.36,"body":"And that's integral"},{"speaker":"Roy Papalia","startTime":1734.54,"endTime":1737.36,"body":"because our body is stronger"},{"speaker":"Roy Papalia","startTime":1737.36,"endTime":1741.77,"body":"when we move. So what we're"},{"speaker":"Roy Papalia","startTime":1737.36,"endTime":1741.77,"body":"saying, Your issue or your"},{"speaker":"Roy Papalia","startTime":1741.77,"endTime":1746.54,"body":"reports of, of being unable to"},{"speaker":"Roy Papalia","startTime":1741.77,"endTime":1746.54,"body":"sit for longer than 30 minutes"},{"speaker":"Roy Papalia","startTime":1746.54,"endTime":1753.17,"body":"is, is a result of accumulation."},{"speaker":"Roy Papalia","startTime":1746.54,"endTime":1753.17,"body":"So it's adapting poor behaviors"},{"speaker":"Roy Papalia","startTime":1753.35,"endTime":1757.91,"body":"early on in the pace to a point"},{"speaker":"Roy Papalia","startTime":1753.35,"endTime":1757.91,"body":"where, at 30 minutes, you're"},{"speaker":"Roy Papalia","startTime":1757.91,"endTime":1762.47,"body":"uncomfortable, maybe a month ago"},{"speaker":"Roy Papalia","startTime":1757.91,"endTime":1762.47,"body":"that was 60 minutes. And it's"},{"speaker":"Roy Papalia","startTime":1762.47,"endTime":1766.28,"body":"just progressively worse over"},{"speaker":"Roy Papalia","startTime":1762.47,"endTime":1766.28,"body":"time because [inaudible] your"},{"speaker":"Roy Papalia","startTime":1766.28,"endTime":1768.83,"body":"muscles start to become weaker."},{"speaker":"Roy Papalia","startTime":1766.28,"endTime":1768.83,"body":"So what I do [inaudible]"},{"speaker":"Daniel Franco","startTime":1769.07,"endTime":1771.14,"body":"So don't sit on"},{"speaker":"Daniel Franco","startTime":1769.07,"endTime":1771.14,"body":"your leg, you know, those people"},{"speaker":"Daniel Franco","startTime":1771.14,"endTime":1772.16,"body":"that keep their leg underneath"},{"speaker":"Daniel Franco","startTime":1771.14,"endTime":1772.16,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":1772.16,"endTime":1774.77,"body":"yeah, that just"},{"speaker":"Roy Papalia","startTime":1772.16,"endTime":1774.77,"body":"changes how your pelvis is"},{"speaker":"Roy Papalia","startTime":1774.77,"endTime":1780.05,"body":"positioned and that causes a"},{"speaker":"Roy Papalia","startTime":1774.77,"endTime":1780.05,"body":"change in how you how your, your"},{"speaker":"Roy Papalia","startTime":1780.05,"endTime":1787.25,"body":"bum muscles support your back."},{"speaker":"Roy Papalia","startTime":1780.05,"endTime":1787.25,"body":"And how your spine is"},{"speaker":"Roy Papalia","startTime":1787.25,"endTime":1789.35,"body":"positioned, as a result."},{"speaker":"Daniel Franco","startTime":1789.35,"endTime":1790.04,"body":"It's just not"},{"speaker":"Daniel Franco","startTime":1789.35,"endTime":1790.04,"body":"good."},{"speaker":"Roy Papalia","startTime":1790.04,"endTime":1792.77,"body":"It's not good. You"},{"speaker":"Roy Papalia","startTime":1790.04,"endTime":1792.77,"body":"want feet firm on the floor. And"},{"speaker":"Roy Papalia","startTime":1792.77,"endTime":1797.6,"body":"it's, again, we're looking at,"},{"speaker":"Roy Papalia","startTime":1792.77,"endTime":1797.6,"body":"well, if I can't sit for 30"},{"speaker":"Roy Papalia","startTime":1797.6,"endTime":1800.78,"body":"minutes, I need to get up and"},{"speaker":"Roy Papalia","startTime":1797.6,"endTime":1800.78,"body":"move around and what we also"},{"speaker":"Roy Papalia","startTime":1800.78,"endTime":1806.9,"body":"promote often is stretch breaks,"},{"speaker":"Roy Papalia","startTime":1800.78,"endTime":1806.9,"body":"or periodic pause exercises. So"},{"speaker":"Roy Papalia","startTime":1807.17,"endTime":1812.09,"body":"we've got a micro wrist breaks."},{"speaker":"Roy Papalia","startTime":1807.17,"endTime":1812.09,"body":"So what they are, they are 5 to"},{"speaker":"Roy Papalia","startTime":1812.09,"endTime":1816.17,"body":"10 seconds of doing completely"},{"speaker":"Roy Papalia","startTime":1812.09,"endTime":1816.17,"body":"the opposite of what you"},{"speaker":"Roy Papalia","startTime":1816.17,"endTime":1821.39,"body":"generally do for that 30 minute"},{"speaker":"Roy Papalia","startTime":1816.17,"endTime":1821.39,"body":"period. So if you're stooped"},{"speaker":"Roy Papalia","startTime":1821.39,"endTime":1826.22,"body":"down, leaning forward, looking"},{"speaker":"Roy Papalia","startTime":1821.39,"endTime":1826.22,"body":"at the laptop, you want to do"},{"speaker":"Roy Papalia","startTime":1826.61,"endTime":1831.89,"body":"perform the opposite of that for"},{"speaker":"Roy Papalia","startTime":1826.61,"endTime":1831.89,"body":"5 to 10 seconds every 25 to 30"},{"speaker":"Roy Papalia","startTime":1831.89,"endTime":1835.49,"body":"minutes irrespective. So the"},{"speaker":"Roy Papalia","startTime":1831.89,"endTime":1835.49,"body":"opposite of that is stretching"},{"speaker":"Roy Papalia","startTime":1835.49,"endTime":1839.24,"body":"your arms out, pulling your"},{"speaker":"Roy Papalia","startTime":1835.49,"endTime":1839.24,"body":"shoulder blades back, pushing"},{"speaker":"Roy Papalia","startTime":1839.24,"endTime":1843.56,"body":"your neck up, standing. If you"},{"speaker":"Roy Papalia","startTime":1839.24,"endTime":1843.56,"body":"hold that position for 5 to 10"},{"speaker":"Roy Papalia","startTime":1843.56,"endTime":1847.25,"body":"seconds, that's increasing blood"},{"speaker":"Roy Papalia","startTime":1843.56,"endTime":1847.25,"body":"flow and circulation to the"},{"speaker":"Roy Papalia","startTime":1847.25,"endTime":1850.64,"body":"muscles. [inaudible] Yeah, it"},{"speaker":"Roy Papalia","startTime":1847.25,"endTime":1850.64,"body":"gives us, it gives the muscles"},{"speaker":"Roy Papalia","startTime":1850.64,"endTime":1853.85,"body":"that are progressively"},{"speaker":"Roy Papalia","startTime":1850.64,"endTime":1853.85,"body":"overloaded, a chance to catch"},{"speaker":"Roy Papalia","startTime":1853.85,"endTime":1858.62,"body":"their breath a little bit. So I"},{"speaker":"Roy Papalia","startTime":1853.85,"endTime":1858.62,"body":"would say, don't stop that"},{"speaker":"Roy Papalia","startTime":1858.92,"endTime":1861.65,"body":"before my micro pause. Perform"},{"speaker":"Roy Papalia","startTime":1858.92,"endTime":1861.65,"body":"some stretches whilst you're"},{"speaker":"Roy Papalia","startTime":1861.65,"endTime":1865.73,"body":"working, move, so you can move"},{"speaker":"Roy Papalia","startTime":1861.65,"endTime":1865.73,"body":"whilst you're seated. And it has"},{"speaker":"Roy Papalia","startTime":1865.73,"endTime":1869.48,"body":"a really positively impact on"},{"speaker":"Roy Papalia","startTime":1865.73,"endTime":1869.48,"body":"your body and allow you to"},{"speaker":"Roy Papalia","startTime":1869.48,"endTime":1873.2,"body":"continue to sit for a longer"},{"speaker":"Roy Papalia","startTime":1869.48,"endTime":1873.2,"body":"period. And if you have to get"},{"speaker":"Roy Papalia","startTime":1873.2,"endTime":1878.96,"body":"up, get up. Okay, so that's the"},{"speaker":"Roy Papalia","startTime":1873.2,"endTime":1878.96,"body":"the concept of sitting within"},{"speaker":"Roy Papalia","startTime":1878.96,"endTime":1885.23,"body":"move towards looking. Okay, so"},{"speaker":"Roy Papalia","startTime":1878.96,"endTime":1885.23,"body":"performing work in front of a"},{"speaker":"Roy Papalia","startTime":1885.23,"endTime":1889.55,"body":"computer screen. So, when we"},{"speaker":"Roy Papalia","startTime":1885.23,"endTime":1889.55,"body":"look at neck injuries, we're"},{"speaker":"Roy Papalia","startTime":1889.55,"endTime":1893.72,"body":"saying the most, the biggest"},{"speaker":"Roy Papalia","startTime":1889.55,"endTime":1893.72,"body":"consequence of a neck injury is"},{"speaker":"Roy Papalia","startTime":1893.75,"endTime":1897.08,"body":"a computer or a laptop screen"},{"speaker":"Roy Papalia","startTime":1893.75,"endTime":1897.08,"body":"that is just positioned way to"},{"speaker":"Roy Papalia","startTime":1897.08,"endTime":1900.68,"body":"load based on your field"},{"speaker":"Roy Papalia","startTime":1897.08,"endTime":1900.68,"body":"f vision. So what you need to ma"},{"speaker":"Roy Papalia","startTime":1900.68,"endTime":1901.04,"body":"e sur"},{"speaker":"Daniel Franco","startTime":1901.0,"endTime":1902.35,"body":"So that causes"},{"speaker":"Daniel Franco","startTime":1901.0,"endTime":1902.35,"body":"hunching and [inaudible]"},{"speaker":"Roy Papalia","startTime":1902.38,"endTime":1903.91,"body":"Yeah, flexion of"},{"speaker":"Roy Papalia","startTime":1902.38,"endTime":1903.91,"body":"your neck."},{"speaker":"Daniel Franco","startTime":1903.93,"endTime":1905.49,"body":"Yeah. Okay. It's"},{"speaker":"Daniel Franco","startTime":1903.93,"endTime":1905.49,"body":"no different than looking at the"},{"speaker":"Daniel Franco","startTime":1905.49,"endTime":1907.23,"body":"phone all day long. If you look"},{"speaker":"Daniel Franco","startTime":1905.49,"endTime":1907.23,"body":"down."},{"speaker":"Roy Papalia","startTime":1906.23,"endTime":1908.06,"body":"Yeah. Yeah, but"},{"speaker":"Roy Papalia","startTime":1906.23,"endTime":1908.06,"body":"you're not gonna be looking at"},{"speaker":"Roy Papalia","startTime":1908.06,"endTime":1910.46,"body":"the phone for that extended"},{"speaker":"Roy Papalia","startTime":1908.06,"endTime":1910.46,"body":"period. [inaudible] You know,"},{"speaker":"Roy Papalia","startTime":1910.52,"endTime":1914.03,"body":"it's just natural, you're gonna"},{"speaker":"Roy Papalia","startTime":1910.52,"endTime":1914.03,"body":"be looking around so. So we look"},{"speaker":"Roy Papalia","startTime":1914.03,"endTime":1918.65,"body":"at where's the monitor position"},{"speaker":"Roy Papalia","startTime":1914.03,"endTime":1918.65,"body":"versus your neck being in a"},{"speaker":"Roy Papalia","startTime":1918.65,"endTime":1923.12,"body":"neutral posture, we need to make"},{"speaker":"Roy Papalia","startTime":1918.65,"endTime":1923.12,"body":"sure our field of vision is"},{"speaker":"Roy Papalia","startTime":1923.48,"endTime":1926.93,"body":"within the top third of the"},{"speaker":"Roy Papalia","startTime":1923.48,"endTime":1926.93,"body":"monitor screen. So if our neck"},{"speaker":"Roy Papalia","startTime":1926.93,"endTime":1930.08,"body":"is in a neutral position, we"},{"speaker":"Roy Papalia","startTime":1926.93,"endTime":1930.08,"body":"want to make sure the monitor is"},{"speaker":"Roy Papalia","startTime":1930.08,"endTime":1932.93,"body":"in this height as well. Not"},{"speaker":"Roy Papalia","startTime":1930.08,"endTime":1932.93,"body":"this height, so the top"},{"speaker":"Roy Papalia","startTime":1932.93,"endTime":1936.08,"body":"inaudible]"},{"speaker":"Daniel Franco","startTime":1933.36,"endTime":1935.64,"body":"How can the"},{"speaker":"Daniel Franco","startTime":1933.36,"endTime":1935.64,"body":"monitor, just put your eyes"},{"speaker":"Daniel Franco","startTime":1935.79,"endTime":1936.42,"body":"below that..."},{"speaker":"Roy Papalia","startTime":1936.42,"endTime":1938.58,"body":"Yeah, your eyes are"},{"speaker":"Roy Papalia","startTime":1936.42,"endTime":1938.58,"body":"looking at the... well, your"},{"speaker":"Roy Papalia","startTime":1938.58,"endTime":1941.13,"body":"field of vision and therefore"},{"speaker":"Roy Papalia","startTime":1938.58,"endTime":1941.13,"body":"your forehead it is within the"},{"speaker":"Roy Papalia","startTime":1941.13,"endTime":1945.72,"body":"top one third of the monitors,"},{"speaker":"Roy Papalia","startTime":1941.13,"endTime":1945.72,"body":"not down here. Okay, how can you"},{"speaker":"Roy Papalia","startTime":1945.72,"endTime":1950.22,"body":"adjust that? When's the last"},{"speaker":"Roy Papalia","startTime":1945.72,"endTime":1950.22,"body":"time you use the white pages? or"},{"speaker":"Daniel Franco","startTime":1950.0,"endTime":1951.65,"body":"Do they even"},{"speaker":"Daniel Franco","startTime":1950.0,"endTime":1951.65,"body":"deliver it?"},{"speaker":"Daniel Franco","startTime":1950.22,"endTime":1950.94,"body":"yellow pages?"},{"speaker":"Roy Papalia","startTime":1951.0,"endTime":1955.11,"body":"Yeah, they still"},{"speaker":"Roy Papalia","startTime":1951.0,"endTime":1955.11,"body":"deliver it. I've got the 2020 so"},{"speaker":"Roy Papalia","startTime":1955.11,"endTime":1959.76,"body":"you want to study base... so you"},{"speaker":"Roy Papalia","startTime":1955.11,"endTime":1959.76,"body":"can get yesterday"},{"speaker":"Daniel Franco","startTime":1960.17,"endTime":1961.28,"body":"from office works"},{"speaker":"Daniel Franco","startTime":1960.17,"endTime":1961.28,"body":"for 20"},{"speaker":"Roy Papalia","startTime":1963.31,"endTime":1964.9,"body":"I'm sure there's a"},{"speaker":"Roy Papalia","startTime":1963.31,"endTime":1964.9,"body":"few books that you probably"},{"speaker":"Roy Papalia","startTime":1964.9,"endTime":1969.19,"body":"don't use. I've got a nice firm"},{"speaker":"Roy Papalia","startTime":1964.9,"endTime":1969.19,"body":"support. Yeah, you know, so"},{"speaker":"Roy Papalia","startTime":1969.19,"endTime":1971.77,"body":"something that's sturdy."},{"speaker":"Roy Papalia","startTime":1969.19,"endTime":1971.77,"body":"Something that allow, is gonna"},{"speaker":"Roy Papalia","startTime":1971.77,"endTime":1974.8,"body":"allow for you to raise a monitor"},{"speaker":"Roy Papalia","startTime":1971.77,"endTime":1974.8,"body":"to the height that is required,"},{"speaker":"Roy Papalia","startTime":1974.98,"endTime":1977.44,"body":"and that keeps your neck in a"},{"speaker":"Roy Papalia","startTime":1974.98,"endTime":1977.44,"body":"neutral position. Again, our"},{"speaker":"Roy Papalia","startTime":1977.44,"endTime":1977.98,"body":"muscles..."},{"speaker":"Daniel Franco","startTime":1977.99,"endTime":1980.0,"body":"What if you're"},{"speaker":"Daniel Franco","startTime":1977.99,"endTime":1980.0,"body":"working just on a laptop? You"},{"speaker":"Daniel Franco","startTime":1980.0,"endTime":1982.97,"body":"can get a monitor. Is that the"},{"speaker":"Daniel Franco","startTime":1980.0,"endTime":1982.97,"body":"advice?"},{"speaker":"Roy Papalia","startTime":1983.2,"endTime":1986.83,"body":"I'd say you can, if"},{"speaker":"Roy Papalia","startTime":1983.2,"endTime":1986.83,"body":"you don't have an opportunity to"},{"speaker":"Roy Papalia","startTime":1986.83,"endTime":1990.28,"body":"have a monitor, you can use a"},{"speaker":"Roy Papalia","startTime":1986.83,"endTime":1990.28,"body":"laptop, but you just need to"},{"speaker":"Roy Papalia","startTime":1990.28,"endTime":1995.2,"body":"make sure that that laptop is"},{"speaker":"Roy Papalia","startTime":1990.28,"endTime":1995.2,"body":"used for for a monitor and a"},{"speaker":"Roy Papalia","startTime":1995.2,"endTime":2000.69,"body":"monitor only. So you want them"},{"speaker":"Roy Papalia","startTime":1995.2,"endTime":2000.69,"body":"to have a keyboard and mouse and"},{"speaker":"Roy Papalia","startTime":2000.69,"endTime":2005.19,"body":"use that as your [inaudible] and"},{"speaker":"Roy Papalia","startTime":2000.69,"endTime":2005.19,"body":"just use the monitor as a"},{"speaker":"Roy Papalia","startTime":2005.19,"endTime":2010.59,"body":"monitor screen. Because the"},{"speaker":"Roy Papalia","startTime":2005.19,"endTime":2010.59,"body":"monitor is, so the laptop is one"},{"speaker":"Roy Papalia","startTime":2010.59,"endTime":2015.45,"body":"of the most poorly designed"},{"speaker":"Roy Papalia","startTime":2010.59,"endTime":2015.45,"body":"ergonomic pieces of equipment"},{"speaker":"Roy Papalia","startTime":2016.17,"endTime":2021.33,"body":"ever. [inaudible]"},{"speaker":"Roy Papalia","startTime":2027.81,"endTime":2030.3,"body":"So this is what you're looking"},{"speaker":"Roy Papalia","startTime":2027.81,"endTime":2030.3,"body":"at. This is what you're doing"},{"speaker":"Roy Papalia","startTime":2030.3,"endTime":2033.6,"body":"when you're in a laptop."},{"speaker":"Roy Papalia","startTime":2030.3,"endTime":2033.6,"body":"[inaudible] So put the laptop on"},{"speaker":"Roy Papalia","startTime":2033.6,"endTime":2036.57,"body":"a monitor screen. You can even"},{"speaker":"Roy Papalia","startTime":2033.6,"endTime":2036.57,"body":"go to office works and spend $15"},{"speaker":"Roy Papalia","startTime":2036.57,"endTime":2041.55,"body":"or $20 bucks on a laptop stand?"},{"speaker":"Roy Papalia","startTime":2036.57,"endTime":2041.55,"body":"Attach a keyboard and mouse"},{"speaker":"Roy Papalia","startTime":2041.88,"endTime":2042.27,"body":"[inaudible]."},{"speaker":"Daniel Franco","startTime":2042.27,"endTime":2044.91,"body":"This is where the"},{"speaker":"Daniel Franco","startTime":2042.27,"endTime":2044.91,"body":"question comes into the"},{"speaker":"Daniel Franco","startTime":2044.91,"endTime":2047.31,"body":"businesses have to pay for that"},{"speaker":"Daniel Franco","startTime":2044.91,"endTime":2047.31,"body":"or does it should be..."},{"speaker":"Daniel Franco","startTime":2047.58,"endTime":2049.23,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":2049.87,"endTime":2053.74,"body":"So, realistically,"},{"speaker":"Roy Papalia","startTime":2049.87,"endTime":2053.74,"body":"my opinion is, it is a"},{"speaker":"Roy Papalia","startTime":2053.74,"endTime":2057.46,"body":"business's responsibility and a"},{"speaker":"Roy Papalia","startTime":2053.74,"endTime":2057.46,"body":"requirement through Workplace"},{"speaker":"Roy Papalia","startTime":2057.46,"endTime":2060.7,"body":"Health and Safety to ensure they"},{"speaker":"Roy Papalia","startTime":2057.46,"endTime":2060.7,"body":"are eliminating and mitigating"},{"speaker":"Roy Papalia","startTime":2060.73,"endTime":2064.57,"body":"against risk and with that it's"},{"speaker":"Roy Papalia","startTime":2060.73,"endTime":2064.57,"body":"equivalent when you're at the"},{"speaker":"Roy Papalia","startTime":2064.57,"endTime":2068.26,"body":"work, when you are in the"},{"speaker":"Roy Papalia","startTime":2064.57,"endTime":2068.26,"body":"workspace, in the office. And"},{"speaker":"Roy Papalia","startTime":2068.26,"endTime":2071.65,"body":"you go to your, your team"},{"speaker":"Roy Papalia","startTime":2068.26,"endTime":2071.65,"body":"leader, and you say \"Listen, I"},{"speaker":"Roy Papalia","startTime":2071.65,"endTime":2075.13,"body":"need a monitor stand\". Okay,"},{"speaker":"Roy Papalia","startTime":2071.65,"endTime":2075.13,"body":"cool. We'll get work to pay for"},{"speaker":"Roy Papalia","startTime":2075.13,"endTime":2078.13,"body":"it, because it's part of the"},{"speaker":"Roy Papalia","startTime":2075.13,"endTime":2078.13,"body":"work so... you're at home,"},{"speaker":"Roy Papalia","startTime":2078.85,"endTime":2082.12,"body":"performing work \"listen, I need"},{"speaker":"Roy Papalia","startTime":2078.85,"endTime":2082.12,"body":"a monitor stand\". It should be"},{"speaker":"Roy Papalia","startTime":2082.12,"endTime":2084.52,"body":"the responsibility of the"},{"speaker":"Roy Papalia","startTime":2082.12,"endTime":2084.52,"body":"employer to ensure that you"},{"speaker":"Roy Papalia","startTime":2084.52,"endTime":2085.54,"body":"continue to remain safe."},{"speaker":"Daniel Franco","startTime":2085.54,"endTime":2087.64,"body":"So when everyone"},{"speaker":"Daniel Franco","startTime":2085.54,"endTime":2087.64,"body":"goes back to work. What do we do"},{"speaker":"Daniel Franco","startTime":2087.64,"endTime":2088.75,"body":"with all these monitors stand?"},{"speaker":"Roy Papalia","startTime":2089.65,"endTime":2090.34,"body":"back to work"},{"speaker":"Daniel Franco","startTime":2090.34,"endTime":2091.09,"body":"giving it back to"},{"speaker":"Daniel Franco","startTime":2090.34,"endTime":2091.09,"body":"work"},{"speaker":"Roy Papalia","startTime":2091.0,"endTime":2095.5,"body":"Because it is the"},{"speaker":"Roy Papalia","startTime":2091.0,"endTime":2095.5,"body":"employers product so that needs"},{"speaker":"Roy Papalia","startTime":2095.5,"endTime":2099.52,"body":"to be returned back to work. If"},{"speaker":"Roy Papalia","startTime":2095.5,"endTime":2099.52,"body":"you are going to sell fund then"},{"speaker":"Roy Papalia","startTime":2099.52,"endTime":2103.45,"body":"you've got that for yourself."},{"speaker":"Roy Papalia","startTime":2099.52,"endTime":2103.45,"body":"So,and then when we look at on"},{"speaker":"Roy Papalia","startTime":2103.45,"endTime":2108.67,"body":"the insurance spectrum, when we"},{"speaker":"Roy Papalia","startTime":2103.45,"endTime":2108.67,"body":"have injured workers that are"},{"speaker":"Roy Papalia","startTime":2108.67,"endTime":2112.63,"body":"working from home or injured"},{"speaker":"Roy Papalia","startTime":2108.67,"endTime":2112.63,"body":"workers that are performing"},{"speaker":"Roy Papalia","startTime":2112.63,"endTime":2115.93,"body":"suitable duties somewhere else,"},{"speaker":"Roy Papalia","startTime":2112.63,"endTime":2115.93,"body":"if something is purchased for"},{"speaker":"Roy Papalia","startTime":2115.93,"endTime":2119.83,"body":"them as part of their claim,"},{"speaker":"Roy Papalia","startTime":2115.93,"endTime":2119.83,"body":"that's theirs. But on an early"},{"speaker":"Roy Papalia","startTime":2119.83,"endTime":2123.94,"body":"intervention injury prevention"},{"speaker":"Roy Papalia","startTime":2119.83,"endTime":2123.94,"body":"modality when a monitor stand is"},{"speaker":"Roy Papalia","startTime":2123.94,"endTime":2126.7,"body":"provided to employees, that is"},{"speaker":"Roy Papalia","startTime":2123.94,"endTime":2126.7,"body":"not the employees, that is the"},{"speaker":"Roy Papalia","startTime":2126.7,"endTime":2131.11,"body":"employer's. So if the employer"},{"speaker":"Roy Papalia","startTime":2126.7,"endTime":2131.11,"body":"purchaser it, you are obliged to"},{"speaker":"Roy Papalia","startTime":2131.11,"endTime":2136.21,"body":"return that equipment back to"},{"speaker":"Roy Papalia","startTime":2131.11,"endTime":2136.21,"body":"him. And [inaudible] and that's"},{"speaker":"Roy Papalia","startTime":2136.21,"endTime":2138.73,"body":"the catch when if you want to"},{"speaker":"Roy Papalia","startTime":2136.21,"endTime":2138.73,"body":"have that moving forward so that"},{"speaker":"Roy Papalia","startTime":2138.73,"endTime":2142.06,"body":"if you are ever required to work"},{"speaker":"Roy Papalia","startTime":2138.73,"endTime":2142.06,"body":"from home based on selection and"},{"speaker":"Roy Papalia","startTime":2142.06,"endTime":2145.81,"body":"preference, then you have that"},{"speaker":"Roy Papalia","startTime":2142.06,"endTime":2145.81,"body":"available for you if you make"},{"speaker":"Roy Papalia","startTime":2145.81,"endTime":2148.78,"body":"that purchase. Okay, so we're"},{"speaker":"Roy Papalia","startTime":2145.81,"endTime":2148.78,"body":"looking, we've looked at the"},{"speaker":"neck, okay, so let's review","startTime":2148.78,"endTime":2153.34,"body":"feet firm on the floor. Use the"},{"speaker":"neck, okay, so let's review","startTime":2153.34,"endTime":2156.43,"body":"backrest as much as you can,"},{"speaker":"neck, okay, so let's review","startTime":2153.34,"endTime":2156.43,"body":"we're looking at a neck being as"},{"speaker":"neck, okay, so let's review","startTime":2156.43,"endTime":2159.31,"body":"neutral as possible, raise that"},{"speaker":"neck, okay, so let's review","startTime":2156.43,"endTime":2159.31,"body":"monitor stand as much as you can"},{"speaker":"neck, okay, so let's review","startTime":2159.4,"endTime":2162.22,"body":"[inaudible] we're looking at"},{"speaker":"neck, okay, so let's review","startTime":2159.4,"endTime":2162.22,"body":"probably the two most important"},{"speaker":"neck, okay, so let's review","startTime":2162.37,"endTime":2167.41,"body":"findings, then we look at the"},{"speaker":"neck, okay, so let's review","startTime":2162.37,"endTime":2167.41,"body":"third, injury risks that we're"},{"speaker":"neck, okay, so let's review","startTime":2167.44,"endTime":2172.3,"body":"seeing commonly. And that is a"},{"speaker":"neck, okay, so let's review","startTime":2167.44,"endTime":2172.3,"body":"dominant upper limb three a"},{"speaker":"neck, okay, so let's review","startTime":2172.3,"endTime":2177.55,"body":"repetitive strain injury. So the"},{"speaker":"neck, okay, so let's review","startTime":2172.3,"endTime":2177.55,"body":"best way to, to focus on early"},{"speaker":"neck, okay, so let's review","startTime":2177.55,"endTime":2181.72,"body":"intervention on that, is to be"},{"speaker":"neck, okay, so let's review","startTime":2177.55,"endTime":2181.72,"body":"aware, like I said that you're"},{"speaker":"neck, okay, so let's review","startTime":2181.72,"endTime":2184.06,"body":"using that arm more often than"},{"speaker":"neck, okay, so let's review","startTime":2181.72,"endTime":2184.06,"body":"not."},{"speaker":"Daniel Franco","startTime":2184.9,"endTime":2185.53,"body":"For the mouse"},{"speaker":"Roy Papalia","startTime":2185.6,"endTime":2188.27,"body":"yeah, you will just"},{"speaker":"Roy Papalia","startTime":2185.6,"endTime":2188.27,"body":"that dominant upper limb, not"},{"speaker":"Roy Papalia","startTime":2188.27,"endTime":2193.04,"body":"just for the mouse, but to drink"},{"speaker":"Roy Papalia","startTime":2188.27,"endTime":2193.04,"body":"water,  to drink your coffee,"},{"speaker":"Roy Papalia","startTime":2193.85,"endTime":2197.99,"body":"[inaudible] so that dominant"},{"speaker":"Roy Papalia","startTime":2193.85,"endTime":2197.99,"body":"upper limb is exposed to"},{"speaker":"Roy Papalia","startTime":2198.02,"endTime":2200.21,"body":"repetitive and sustained"},{"speaker":"Roy Papalia","startTime":2198.02,"endTime":2200.21,"body":"overuse."},{"speaker":"Daniel Franco","startTime":2200.2,"endTime":2206.522,"body":"So as we fiddled"},{"speaker":"Daniel Franco","startTime":2200.2,"endTime":2206.522,"body":"around on my shoulder the other"},{"speaker":"Daniel Franco","startTime":2206.654,"endTime":2208.63,"body":"day [inaudible]"},{"speaker":"Daniel Franco","startTime":2208.75,"endTime":2210.67,"body":"So is that, so that's that"},{"speaker":"Daniel Franco","startTime":2208.75,"endTime":2210.67,"body":"result? [inaudible]"},{"speaker":"Roy Papalia","startTime":2210.7,"endTime":2213.28,"body":"Yeah, that's when"},{"speaker":"Roy Papalia","startTime":2210.7,"endTime":2213.28,"body":"you're rounding. So when you"},{"speaker":"Roy Papalia","startTime":2213.28,"endTime":2217.75,"body":"round your shoulder girdle,"},{"speaker":"Roy Papalia","startTime":2213.28,"endTime":2217.75,"body":"cause tension in that the top"},{"speaker":"Roy Papalia","startTime":2217.75,"endTime":2219.16,"body":"portion of your chest muscle"},{"speaker":"Daniel Franco","startTime":2219.16,"endTime":2220.96,"body":"And that"},{"speaker":"Daniel Franco","startTime":2219.16,"endTime":2220.96,"body":"generally pull other muscles,"},{"speaker":"Daniel Franco","startTime":2220.96,"endTime":2221.08,"body":"then"},{"speaker":"Roy Papalia","startTime":2221.0,"endTime":2224.39,"body":"yeah, that will"},{"speaker":"Roy Papalia","startTime":2221.0,"endTime":2224.39,"body":"cause added tension on your,"},{"speaker":"Roy Papalia","startTime":2224.9,"endTime":2228.38,"body":"this area here, which is your"},{"speaker":"Roy Papalia","startTime":2224.9,"endTime":2228.38,"body":"upper trapezius muscle. And if"},{"speaker":"Roy Papalia","startTime":2228.38,"endTime":2231.86,"body":"you like so, [inaudible] And"},{"speaker":"Roy Papalia","startTime":2228.38,"endTime":2231.86,"body":"then you like so and that can"},{"speaker":"Roy Papalia","startTime":2231.86,"endTime":2237.32,"body":"cause some tension headaches."},{"speaker":"Roy Papalia","startTime":2231.86,"endTime":2237.32,"body":"So, so what, what attributes to"},{"speaker":"Roy Papalia","startTime":2237.38,"endTime":2242.81,"body":"that fatigue occurring much more"},{"speaker":"Roy Papalia","startTime":2237.38,"endTime":2242.81,"body":"quicker. It depends on where the"},{"speaker":"Roy Papalia","startTime":2242.81,"endTime":2246.14,"body":"mouse and keyboard are"},{"speaker":"Roy Papalia","startTime":2242.81,"endTime":2246.14,"body":"positioned. First and foremost."},{"speaker":"Roy Papalia","startTime":2246.14,"endTime":2251.45,"body":"So often people will put the"},{"speaker":"Roy Papalia","startTime":2246.14,"endTime":2251.45,"body":"keyboard and mouse far away,"},{"speaker":"Roy Papalia","startTime":2251.6,"endTime":2254.6,"body":"because they want to put their"},{"speaker":"Roy Papalia","startTime":2251.6,"endTime":2254.6,"body":"notepad in front, suddenly, they"},{"speaker":"Roy Papalia","startTime":2254.9,"endTime":2259.13,"body":"[inaudible] reaching forward."},{"speaker":"Roy Papalia","startTime":2254.9,"endTime":2259.13,"body":"They're reaching forward with"},{"speaker":"Roy Papalia","startTime":2259.13,"endTime":2261.86,"body":"their keyboard and their mouse."},{"speaker":"Roy Papalia","startTime":2259.13,"endTime":2261.86,"body":"So what happens when you reach"},{"speaker":"Roy Papalia","startTime":2261.86,"endTime":2265.04,"body":"for it in this position, you're"},{"speaker":"Roy Papalia","startTime":2261.86,"endTime":2265.04,"body":"tense, you're causing tension in"},{"speaker":"Roy Papalia","startTime":2265.04,"endTime":2267.65,"body":"certain muscles, you're"},{"speaker":"Roy Papalia","startTime":2265.04,"endTime":2267.65,"body":"stretching other muscles, both"},{"speaker":"Roy Papalia","startTime":2267.65,"endTime":2271.82,"body":"postures are not what the muscle"},{"speaker":"Roy Papalia","startTime":2267.65,"endTime":2271.82,"body":"wants, the muscle wants to work"},{"speaker":"Roy Papalia","startTime":2271.82,"endTime":2275.81,"body":"is, is in in its optimal"},{"speaker":"Roy Papalia","startTime":2271.82,"endTime":2275.81,"body":"function, which is literally in"},{"speaker":"Roy Papalia","startTime":2275.81,"endTime":2278.81,"body":"a neutral position where the"},{"speaker":"Roy Papalia","startTime":2275.81,"endTime":2278.81,"body":"shoulders by the side and your"},{"speaker":"Roy Papalia","startTime":2278.81,"endTime":2282.59,"body":"elbows are as much A 90 degree"},{"speaker":"Roy Papalia","startTime":2278.81,"endTime":2282.59,"body":"angle is possible. Yeah. So want"},{"speaker":"Roy Papalia","startTime":2282.59,"endTime":2286.25,"body":"to make sure that the keyboard"},{"speaker":"Roy Papalia","startTime":2282.59,"endTime":2286.25,"body":"and mouse are as close to your"},{"speaker":"Roy Papalia","startTime":2286.25,"endTime":2290.54,"body":"primary working zone as"},{"speaker":"Roy Papalia","startTime":2286.25,"endTime":2290.54,"body":"possible. Yeah. Okay. If you're"},{"speaker":"Roy Papalia","startTime":2290.54,"endTime":2294.71,"body":"looking at documentation"},{"speaker":"Roy Papalia","startTime":2290.54,"endTime":2294.71,"body":"casually, be mindful that you're"},{"speaker":"Roy Papalia","startTime":2294.71,"endTime":2300.86,"body":"sacrificing a frequent task. For"},{"speaker":"Roy Papalia","startTime":2294.71,"endTime":2300.86,"body":"an occasional task. We'll least"},{"speaker":"Roy Papalia","startTime":2300.86,"endTime":2300.89,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":2300.92,"endTime":2302.21,"body":"Remove the"},{"speaker":"Daniel Franco","startTime":2300.92,"endTime":2302.21,"body":"notepad out of the way."},{"speaker":"Roy Papalia","startTime":2302.24,"endTime":2303.56,"body":"Yeah, yes,"},{"speaker":"Roy Papalia","startTime":2302.24,"endTime":2303.56,"body":"definitely."},{"speaker":"Daniel Franco","startTime":2303.59,"endTime":2305.93,"body":"You're probably"},{"speaker":"Daniel Franco","startTime":2303.59,"endTime":2305.93,"body":"on your computer and [inaudible]"},{"speaker":"Roy Papalia","startTime":2305.0,"endTime":2309.02,"body":"Yeah, use a notepad"},{"speaker":"Roy Papalia","startTime":2305.0,"endTime":2309.02,"body":"only when you're using it. So"},{"speaker":"Roy Papalia","startTime":2309.11,"endTime":2312.08,"body":"place it away when you're not"},{"speaker":"Roy Papalia","startTime":2309.11,"endTime":2312.08,"body":"using it. And then [inaudible]"},{"speaker":"Roy Papalia","startTime":2311.62,"endTime":2314.877,"body":"I think that's the beauty of"},{"speaker":"Roy Papalia","startTime":2311.62,"endTime":2314.877,"body":"what that stand does is it"},{"speaker":"Roy Papalia","startTime":2314.936,"endTime":2318.371,"body":"doesn't allow you to have the"},{"speaker":"Roy Papalia","startTime":2314.936,"endTime":2318.371,"body":"keyboard anywhere else other"},{"speaker":"Roy Papalia","startTime":2318.431,"endTime":2322.043,"body":"than directly in front of you."},{"speaker":"Roy Papalia","startTime":2318.431,"endTime":2322.043,"body":"Therefore, your notepad has to"},{"speaker":"Roy Papalia","startTime":2321.12,"endTime":2326.58,"body":"Yeah. And we definitely don't"},{"speaker":"Roy Papalia","startTime":2321.12,"endTime":2326.58,"body":"want to be in a position where"},{"speaker":"Roy Papalia","startTime":2322.103,"endTime":2323.88,"body":"be off to the side [inaudible]"},{"speaker":"Roy Papalia","startTime":2326.58,"endTime":2329.31,"body":"we're promoting a sit stand"},{"speaker":"Roy Papalia","startTime":2326.58,"endTime":2329.31,"body":"workstation so that all"},{"speaker":"Roy Papalia","startTime":2329.31,"endTime":2330.36,"body":"employees have one."},{"speaker":"Daniel Franco","startTime":2330.39,"endTime":2331.35,"body":"No, we don't."},{"speaker":"Roy Papalia","startTime":2332.29,"endTime":2335.17,"body":"Because that way we"},{"speaker":"Roy Papalia","startTime":2332.29,"endTime":2335.17,"body":"were aware of costing"},{"speaker":"Roy Papalia","startTime":2336.25,"endTime":2339.31,"body":"[inaudible] you have a previous"},{"speaker":"Roy Papalia","startTime":2336.25,"endTime":2339.31,"body":"back injury. And you've proved"},{"speaker":"Roy Papalia","startTime":2339.34,"endTime":2344.5,"body":"proactive, engaged in on"},{"speaker":"Roy Papalia","startTime":2339.34,"endTime":2344.5,"body":"alternative, where you have from"},{"speaker":"Roy Papalia","startTime":2344.5,"endTime":2347.8,"body":"what we've identified, you have"},{"speaker":"Roy Papalia","startTime":2344.5,"endTime":2347.8,"body":"attempted to adjust your"},{"speaker":"Roy Papalia","startTime":2347.8,"endTime":2351.88,"body":"workstation as much as possible,"},{"speaker":"Roy Papalia","startTime":2347.8,"endTime":2351.88,"body":"conservatively, around what you"},{"speaker":"Roy Papalia","startTime":2351.88,"endTime":2355.0,"body":"have available to you. But like"},{"speaker":"Roy Papalia","startTime":2351.88,"endTime":2355.0,"body":"you said, without getting into"},{"speaker":"Roy Papalia","startTime":2355.0,"endTime":2357.64,"body":"parameters, there were some pre"},{"speaker":"Roy Papalia","startTime":2355.0,"endTime":2357.64,"body":"existing issues that we needed"},{"speaker":"Roy Papalia","startTime":2357.64,"endTime":2358.33,"body":"to work through."},{"speaker":"Daniel Franco","startTime":2358.36,"endTime":2361.42,"body":"Yeah. I have a"},{"speaker":"Daniel Franco","startTime":2358.36,"endTime":2361.42,"body":"back injury since I was eight"},{"speaker":"Daniel Franco","startTime":2361.42,"endTime":2361.66,"body":"year old."},{"speaker":"Roy Papalia","startTime":2361.69,"endTime":2365.53,"body":"Yeah, yeah. So on"},{"speaker":"Roy Papalia","startTime":2361.69,"endTime":2365.53,"body":"your end, there was some"},{"speaker":"Roy Papalia","startTime":2365.53,"endTime":2370.78,"body":"justification around the ongoing"},{"speaker":"Roy Papalia","startTime":2365.53,"endTime":2370.78,"body":"use of a sit stand workstation."},{"speaker":"Roy Papalia","startTime":2370.78,"endTime":2374.77,"body":"So let's veer away or a little"},{"speaker":"Roy Papalia","startTime":2370.78,"endTime":2374.77,"body":"bit and be mindful of what it"},{"speaker":"Roy Papalia","startTime":2374.8,"endTime":2379.18,"body":"would it means to have a sit"},{"speaker":"Roy Papalia","startTime":2374.8,"endTime":2379.18,"body":"stand workstation. It first and"},{"speaker":"Roy Papalia","startTime":2379.18,"endTime":2382.87,"body":"foremost mean that an assessor"},{"speaker":"Roy Papalia","startTime":2379.18,"endTime":2382.87,"body":"such as myself, an external"},{"speaker":"Roy Papalia","startTime":2382.87,"endTime":2386.23,"body":"party will need to provide a"},{"speaker":"Roy Papalia","startTime":2382.87,"endTime":2386.23,"body":"service, an assessment, to"},{"speaker":"Roy Papalia","startTime":2386.23,"endTime":2388.18,"body":"determine whether that is"},{"speaker":"Roy Papalia","startTime":2386.23,"endTime":2388.18,"body":"actually something that is"},{"speaker":"Roy Papalia","startTime":2388.18,"endTime":2392.56,"body":"feasible. And that generally on"},{"speaker":"Roy Papalia","startTime":2388.18,"endTime":2392.56,"body":"Allied comes from people who"},{"speaker":"Roy Papalia","startTime":2392.56,"endTime":2397.45,"body":"have pre existing issues, back"},{"speaker":"Roy Papalia","startTime":2392.56,"endTime":2397.45,"body":"complaints that have not"},{"speaker":"Roy Papalia","startTime":2397.45,"endTime":2401.26,"body":"alleviated despite numerous"},{"speaker":"Roy Papalia","startTime":2397.45,"endTime":2401.26,"body":"attempts to adjust the chair,"},{"speaker":"Roy Papalia","startTime":2401.95,"endTime":2404.26,"body":"make the chair as [inaudible] as"},{"speaker":"Roy Papalia","startTime":2401.95,"endTime":2404.26,"body":"possible, as supportive as"},{"speaker":"Roy Papalia","startTime":2404.29,"endTime":2407.8,"body":"possible, adjust the workstation"},{"speaker":"Roy Papalia","startTime":2404.29,"endTime":2407.8,"body":"as much as possible. But that"},{"speaker":"Roy Papalia","startTime":2407.8,"endTime":2409.21,"body":"continues to work to remain."},{"speaker":"Daniel Franco","startTime":2409.45,"endTime":2413.05,"body":"S,  just on that,"},{"speaker":"Daniel Franco","startTime":2409.45,"endTime":2413.05,"body":"this is how you go to a client's"},{"speaker":"Daniel Franco","startTime":2413.05,"endTime":2416.2,"body":"house and you say, and you do"},{"speaker":"Daniel Franco","startTime":2413.05,"endTime":2416.2,"body":"your assessment, and you put"},{"speaker":"Daniel Franco","startTime":2416.2,"endTime":2418.9,"body":"these recommendations forward,"},{"speaker":"Daniel Franco","startTime":2416.2,"endTime":2418.9,"body":"and you say \"look, you need a"},{"speaker":"Daniel Franco","startTime":2418.9,"endTime":2421.96,"body":"sit stand\", they need a new"},{"speaker":"Daniel Franco","startTime":2418.9,"endTime":2421.96,"body":"chair, whatever it might be, and"},{"speaker":"Daniel Franco","startTime":2421.96,"endTime":2424.36,"body":"it's going to cost you $1000"},{"speaker":"Daniel Franco","startTime":2421.96,"endTime":2424.36,"body":"bucks. If you're a small"},{"speaker":"Daniel Franco","startTime":2424.36,"endTime":2428.59,"body":"business, that might be a big"},{"speaker":"Daniel Franco","startTime":2424.36,"endTime":2428.59,"body":"hit. Whereas...what happens"},{"speaker":"Daniel Franco","startTime":2428.59,"endTime":2431.83,"body":"then? Once the assessment is"},{"speaker":"Daniel Franco","startTime":2428.59,"endTime":2431.83,"body":"that you need to have this set"},{"speaker":"Daniel Franco","startTime":2431.83,"endTime":2435.01,"body":"up. Well, you need,  we believe"},{"speaker":"Daniel Franco","startTime":2431.83,"endTime":2435.01,"body":"that this will definitely"},{"speaker":"Daniel Franco","startTime":2435.01,"endTime":2437.71,"body":"positively help you and"},{"speaker":"Daniel Franco","startTime":2435.01,"endTime":2437.71,"body":"employers \"not it's too"},{"speaker":"Daniel Franco","startTime":2437.71,"endTime":2439.12,"body":"expensiv, I can't afford it\"."},{"speaker":"Daniel Franco","startTime":2437.71,"endTime":2439.12,"body":"then, what?"},{"speaker":"Roy Papalia","startTime":2439.63,"endTime":2441.7,"body":"Well, they're"},{"speaker":"Roy Papalia","startTime":2439.63,"endTime":2441.7,"body":"increasing their risk of"},{"speaker":"Roy Papalia","startTime":2441.7,"endTime":2445.51,"body":"liability, because we can"},{"speaker":"Roy Papalia","startTime":2441.7,"endTime":2445.51,"body":"understand that there is a shade"},{"speaker":"Roy Papalia","startTime":2445.51,"endTime":2450.91,"body":"of gray  [inaudible], yeah, to a"},{"speaker":"Roy Papalia","startTime":2445.51,"endTime":2450.91,"body":"degree. So they just need to"},{"speaker":"Roy Papalia","startTime":2450.91,"endTime":2453.34,"body":"make sure first and foremost"},{"speaker":"Roy Papalia","startTime":2450.91,"endTime":2453.34,"body":"that they're doing something"},{"speaker":"Roy Papalia","startTime":2453.34,"endTime":2457.3,"body":"about it. They're being"},{"speaker":"Roy Papalia","startTime":2453.34,"endTime":2457.3,"body":"proactive. As assessors, there"},{"speaker":"Roy Papalia","startTime":2457.3,"endTime":2459.82,"body":"are different way that we look"},{"speaker":"Roy Papalia","startTime":2457.3,"endTime":2459.82,"body":"at things at home versus at"},{"speaker":"Roy Papalia","startTime":2459.82,"endTime":2464.95,"body":"work. So despite COVID-19, I've"},{"speaker":"Roy Papalia","startTime":2459.82,"endTime":2464.95,"body":"been involved in a lot of"},{"speaker":"Roy Papalia","startTime":2465.04,"endTime":2468.94,"body":"assessments at workplaces where"},{"speaker":"Roy Papalia","startTime":2465.04,"endTime":2468.94,"body":"individuals have recovered from"},{"speaker":"Roy Papalia","startTime":2469.21,"endTime":2472.69,"body":"a non work related injury. And"},{"speaker":"Roy Papalia","startTime":2469.21,"endTime":2472.69,"body":"it seems the best setup is to"},{"speaker":"Roy Papalia","startTime":2472.69,"endTime":2475.93,"body":"work from home. So a knee injury"},{"speaker":"Roy Papalia","startTime":2472.69,"endTime":2475.93,"body":"where they don't have to travel"},{"speaker":"Roy Papalia","startTime":2475.93,"endTime":2479.83,"body":"to and from work, they can just"},{"speaker":"Roy Papalia","startTime":2475.93,"endTime":2479.83,"body":"set themselves up at home. So we"},{"speaker":"Roy Papalia","startTime":2479.83,"endTime":2482.92,"body":"start to apply a common sense"},{"speaker":"Roy Papalia","startTime":2479.83,"endTime":2482.92,"body":"approach. And what we're seeing"},{"speaker":"Roy Papalia","startTime":2482.92,"endTime":2487.78,"body":"is the basic fundamentals, a"},{"speaker":"Roy Papalia","startTime":2482.92,"endTime":2487.78,"body":"really hard chair and a high"},{"speaker":"Roy Papalia","startTime":2487.78,"endTime":2493.27,"body":"desk, laptop, we can proactively"},{"speaker":"Roy Papalia","startTime":2487.78,"endTime":2493.27,"body":"influence that significantly and"},{"speaker":"Roy Papalia","startTime":2493.3,"endTime":2496.24,"body":"result and just get a much"},{"speaker":"Roy Papalia","startTime":2493.3,"endTime":2496.24,"body":"confidence work as possible."},{"speaker":"Roy Papalia","startTime":2496.24,"endTime":2501.4,"body":"Yeah, because what we're seeing"},{"speaker":"Roy Papalia","startTime":2496.24,"endTime":2501.4,"body":"is an Ergo, ergonomic assessment"},{"speaker":"Roy Papalia","startTime":2501.58,"endTime":2505.36,"body":"is not the bee's knees in terms"},{"speaker":"Roy Papalia","startTime":2501.58,"endTime":2505.36,"body":"of the equipment that is"},{"speaker":"Roy Papalia","startTime":2505.36,"endTime":2508.99,"body":"provided there after. You can"},{"speaker":"Roy Papalia","startTime":2505.36,"endTime":2508.99,"body":"have a $5,000 chair if not you,"},{"speaker":"Roy Papalia","startTime":2508.99,"endTime":2510.22,"body":"if you're not using it"},{"speaker":"Roy Papalia","startTime":2508.99,"endTime":2510.22,"body":"properly..."},{"speaker":"Daniel Franco","startTime":2510.25,"endTime":2511.84,"body":"If you're still"},{"speaker":"Daniel Franco","startTime":2510.25,"endTime":2511.84,"body":"sitting on your leg [inaudible]"},{"speaker":"Roy Papalia","startTime":2511.84,"endTime":2515.02,"body":"Is non existent or"},{"speaker":"Roy Papalia","startTime":2511.84,"endTime":2515.02,"body":"if you're leaning forward. So,"},{"speaker":"Roy Papalia","startTime":2516.46,"endTime":2520.9,"body":"effective doesn't equal costs."},{"speaker":"Roy Papalia","startTime":2516.46,"endTime":2520.9,"body":"It doesn't equal Core equipment,"},{"speaker":"Roy Papalia","startTime":2520.93,"endTime":2523.51,"body":"doesn't equal, you know, an"},{"speaker":"Roy Papalia","startTime":2520.93,"endTime":2523.51,"body":"ergonomic mouse with a console,"},{"speaker":"Roy Papalia","startTime":2523.69,"endTime":2524.53,"body":"you know, design"},{"speaker":"Daniel Franco","startTime":2524.53,"endTime":2525.91,"body":"It means change"},{"speaker":"Daniel Franco","startTime":2524.53,"endTime":2525.91,"body":"what you're doing right?"},{"speaker":"Roy Papalia","startTime":2525.0,"endTime":2528.06,"body":"Yeah, it's"},{"speaker":"Roy Papalia","startTime":2525.0,"endTime":2528.06,"body":"movement. It's proactively"},{"speaker":"Roy Papalia","startTime":2528.06,"endTime":2532.98,"body":"influencing what you feel is the"},{"speaker":"Roy Papalia","startTime":2528.06,"endTime":2532.98,"body":"area of discomfort. So, yeah, so"},{"speaker":"Roy Papalia","startTime":2533.01,"endTime":2537.99,"body":"the little thing, it's not about"},{"speaker":"Roy Papalia","startTime":2533.01,"endTime":2537.99,"body":"having a real cool keyboard. If"},{"speaker":"Roy Papalia","startTime":2537.99,"endTime":2541.26,"body":"it's still sitting for half a"},{"speaker":"Roy Papalia","startTime":2537.99,"endTime":2541.26,"body":"meter away from you, that"},{"speaker":"Roy Papalia","startTime":2541.26,"endTime":2544.14,"body":"doesn't mean anything. So we"},{"speaker":"Roy Papalia","startTime":2541.26,"endTime":2544.14,"body":"want to make sure you are set up"},{"speaker":"Roy Papalia","startTime":2544.17,"endTime":2547.5,"body":"ergonomically. So when we set"},{"speaker":"Roy Papalia","startTime":2544.17,"endTime":2547.5,"body":"someone up at home, we're"},{"speaker":"Roy Papalia","startTime":2547.5,"endTime":2550.47,"body":"following those practice"},{"speaker":"Roy Papalia","startTime":2547.5,"endTime":2550.47,"body":"parameters, making sure they're"},{"speaker":"Roy Papalia","startTime":2550.47,"endTime":2554.49,"body":"as ergonomically safe and sound"},{"speaker":"Roy Papalia","startTime":2550.47,"endTime":2554.49,"body":"as possible. If they're working"},{"speaker":"Roy Papalia","startTime":2554.49,"endTime":2558.15,"body":"on a chair that can't be"},{"speaker":"Roy Papalia","startTime":2554.49,"endTime":2558.15,"body":"adjusted on a desk that's too"},{"speaker":"Roy Papalia","startTime":2558.15,"endTime":2561.66,"body":"high, and therefore they're"},{"speaker":"Roy Papalia","startTime":2558.15,"endTime":2561.66,"body":"reducing the elbow angle and"},{"speaker":"Roy Papalia","startTime":2561.66,"endTime":2564.93,"body":"causing fatigue in your small"},{"speaker":"Roy Papalia","startTime":2561.66,"endTime":2564.93,"body":"muscles. What can we do to"},{"speaker":"Roy Papalia","startTime":2564.93,"endTime":2568.41,"body":"positively once that, okay,"},{"speaker":"Roy Papalia","startTime":2564.93,"endTime":2568.41,"body":"well, let's have a look at"},{"speaker":"Roy Papalia","startTime":2568.92,"endTime":2572.19,"body":"seeing as to whether there might"},{"speaker":"Roy Papalia","startTime":2568.92,"endTime":2572.19,"body":"be another area that's going to"},{"speaker":"Roy Papalia","startTime":2572.19,"endTime":2577.38,"body":"be lower that they can use, not"},{"speaker":"Roy Papalia","startTime":2572.19,"endTime":2577.38,"body":"just the desk that they use in"},{"speaker":"Roy Papalia","startTime":2577.38,"endTime":2580.65,"body":"the study, but the kitchen table"},{"speaker":"Roy Papalia","startTime":2577.38,"endTime":2580.65,"body":"might be lower. There's no"},{"speaker":"Roy Papalia","startTime":2580.65,"endTime":2583.53,"body":"reason why you can't use a"},{"speaker":"Roy Papalia","startTime":2580.65,"endTime":2583.53,"body":"kitchen table if it is much more"},{"speaker":"Roy Papalia","startTime":2583.53,"endTime":2584.34,"body":"ergonomically suitable."},{"speaker":"Daniel Franco","startTime":2584.34,"endTime":2585.09,"body":"Bring you chair"},{"speaker":"Daniel Franco","startTime":2584.34,"endTime":2585.09,"body":"down..."},{"speaker":"Roy Papalia","startTime":2585.66,"endTime":2589.05,"body":"Yeah, that's it. Or"},{"speaker":"Roy Papalia","startTime":2585.66,"endTime":2589.05,"body":"do we need to put some, you"},{"speaker":"Roy Papalia","startTime":2589.05,"endTime":2592.35,"body":"know, [inaudible] some padding"},{"speaker":"Roy Papalia","startTime":2589.05,"endTime":2592.35,"body":"you know, like you can you can"},{"speaker":"Roy Papalia","startTime":2592.35,"endTime":2597.6,"body":"have, like elevation, so, foam"},{"speaker":"Roy Papalia","startTime":2592.35,"endTime":2597.6,"body":"supports and that are cheap and"},{"speaker":"Roy Papalia","startTime":2597.6,"endTime":2602.46,"body":"cost effective. You can pay for"},{"speaker":"Roy Papalia","startTime":2597.6,"endTime":2602.46,"body":"a $20 $30 insertable backrest,"},{"speaker":"Roy Papalia","startTime":2602.73,"endTime":2605.91,"body":"you can positively influence"},{"speaker":"Roy Papalia","startTime":2602.73,"endTime":2605.91,"body":"that, to push yourself up so"},{"speaker":"Roy Papalia","startTime":2605.91,"endTime":2608.34,"body":"you're a bit more high on your"},{"speaker":"Roy Papalia","startTime":2605.91,"endTime":2608.34,"body":"hands, you're in more of a"},{"speaker":"Roy Papalia","startTime":2608.34,"endTime":2611.37,"body":"neutral position. Then if your"},{"speaker":"Roy Papalia","startTime":2608.34,"endTime":2611.37,"body":"legs are dangling, we can"},{"speaker":"Roy Papalia","startTime":2611.37,"endTime":2615.33,"body":"organize a foot rest. Do you"},{"speaker":"Roy Papalia","startTime":2611.37,"endTime":2615.33,"body":"need to pay for foot rest? Or do"},{"speaker":"Roy Papalia","startTime":2615.33,"endTime":2620.76,"body":"you need to find a sturdy box"},{"speaker":"Roy Papalia","startTime":2615.33,"endTime":2620.76,"body":"that is at home or a step 10cm"},{"speaker":"Roy Papalia","startTime":2620.76,"endTime":2626.07,"body":"step that you use to acquire"},{"speaker":"Roy Papalia","startTime":2620.76,"endTime":2626.07,"body":"your groceries from the high end"},{"speaker":"Roy Papalia","startTime":2626.07,"endTime":2629.58,"body":"range in the butler's pantry."},{"speaker":"Roy Papalia","startTime":2626.07,"endTime":2629.58,"body":"You can use that to keep your"},{"speaker":"Roy Papalia","startTime":2629.58,"endTime":2632.07,"body":"feet firmly on the floor. There"},{"speaker":"Roy Papalia","startTime":2629.58,"endTime":2632.07,"body":"are so many things that you can"},{"speaker":"Roy Papalia","startTime":2632.07,"endTime":2636.45,"body":"use at home that will be"},{"speaker":"Roy Papalia","startTime":2632.07,"endTime":2636.45,"body":"equivalent to promoting a sound"},{"speaker":"Roy Papalia","startTime":2636.45,"endTime":2640.86,"body":"work, workstation and"},{"speaker":"Roy Papalia","startTime":2636.45,"endTime":2640.86,"body":"[inaudible] yeah, yeah, so we're"},{"speaker":"Roy Papalia","startTime":2640.86,"endTime":2643.74,"body":"talking about workplaces but"},{"speaker":"Roy Papalia","startTime":2640.86,"endTime":2643.74,"body":"that's pretty much been my life"},{"speaker":"Roy Papalia","startTime":2644.04,"endTime":2646.5,"body":"in the last two months with"},{"speaker":"Roy Papalia","startTime":2644.04,"endTime":2646.5,"body":"COVID-19 as an exercise"},{"speaker":"Roy Papalia","startTime":2646.5,"endTime":2649.74,"body":"physiologist, we don't have the"},{"speaker":"Roy Papalia","startTime":2646.5,"endTime":2649.74,"body":"luxury of gyms being open. We're"},{"speaker":"Roy Papalia","startTime":2649.74,"endTime":2654.96,"body":"going into Bunnings, getting the"},{"speaker":"Roy Papalia","startTime":2649.74,"endTime":2654.96,"body":"watering cans and we're filling"},{"speaker":"Roy Papalia","startTime":2654.96,"endTime":2657.87,"body":"that out with five liters of"},{"speaker":"Roy Papalia","startTime":2654.96,"endTime":2657.87,"body":"water because that's five kilos"},{"speaker":"Roy Papalia","startTime":2657.87,"endTime":2660.81,"body":"and we're doing squats with"},{"speaker":"Roy Papalia","startTime":2657.87,"endTime":2660.81,"body":"watering cans. Rocky style."},{"speaker":"Roy Papalia","startTime":2661.59,"endTime":2669.21,"body":"Because [inaudible] what"},{"speaker":"Roy Papalia","startTime":2661.59,"endTime":2669.21,"body":"happened is within literally 24"},{"speaker":"Roy Papalia","startTime":2669.21,"endTime":2672.78,"body":"hours of South Australia advise"},{"speaker":"Roy Papalia","startTime":2669.21,"endTime":2672.78,"body":"on [inaudible]"},{"speaker":"Daniel Franco","startTime":2672.78,"endTime":2674.82,"body":"I could not get a"},{"speaker":"Daniel Franco","startTime":2672.78,"endTime":2674.82,"body":"single dumbbell anywhere"},{"speaker":"Roy Papalia","startTime":2675.24,"endTime":2678.6,"body":"Everything sold"},{"speaker":"Roy Papalia","startTime":2675.24,"endTime":2678.6,"body":"out. So, we had to"},{"speaker":"Daniel Franco","startTime":2678.66,"endTime":2681.0,"body":"And now they're"},{"speaker":"Daniel Franco","startTime":2678.66,"endTime":2681.0,"body":"starting to restock shelves and"},{"speaker":"Daniel Franco","startTime":2681.0,"endTime":2684.03,"body":"just go on eBay. Yeah, gyms will"},{"speaker":"Daniel Franco","startTime":2681.0,"endTime":2684.03,"body":"open next week. [inaudible]"},{"speaker":"Roy Papalia","startTime":2685.47,"endTime":2688.98,"body":"Yeah, there's a lot"},{"speaker":"Roy Papalia","startTime":2685.47,"endTime":2688.98,"body":"of backlog. So So yeah, so we"},{"speaker":"Roy Papalia","startTime":2689.22,"endTime":2693.81,"body":"had to be unique and how we we"},{"speaker":"Roy Papalia","startTime":2689.22,"endTime":2693.81,"body":"think critical thinking we'd had"},{"speaker":"Roy Papalia","startTime":2693.81,"endTime":2697.56,"body":"we'd have to look outside the"},{"speaker":"Roy Papalia","startTime":2693.81,"endTime":2697.56,"body":"square a little bit, not just on"},{"speaker":"Roy Papalia","startTime":2697.56,"endTime":2701.73,"body":"the workplace safety, when it"},{"speaker":"Roy Papalia","startTime":2697.56,"endTime":2701.73,"body":"comes to working from home,"},{"speaker":"Roy Papalia","startTime":2702.0,"endTime":2704.94,"body":"that's also on a on a treated"},{"speaker":"Roy Papalia","startTime":2702.0,"endTime":2704.94,"body":"level. Yeah, I can show some"},{"speaker":"Roy Papalia","startTime":2704.94,"endTime":2706.05,"body":"continuous active"},{"speaker":"Daniel Franco","startTime":2706.42,"endTime":2708.25,"body":"Well, that's one"},{"speaker":"Daniel Franco","startTime":2706.42,"endTime":2708.25,"body":"thing that you told me, it's"},{"speaker":"Daniel Franco","startTime":2708.25,"endTime":2712.03,"body":"that, because I, I had some"},{"speaker":"Daniel Franco","startTime":2708.25,"endTime":2712.03,"body":"issues with my lower back in"},{"speaker":"Daniel Franco","startTime":2712.03,"endTime":2715.87,"body":"glute muscle and it was"},{"speaker":"Daniel Franco","startTime":2712.03,"endTime":2715.87,"body":"something that you mentioned to"},{"speaker":"Daniel Franco","startTime":2715.87,"endTime":2719.41,"body":"me which kind of threw a"},{"speaker":"Daniel Franco","startTime":2715.87,"endTime":2719.41,"body":"curveball for me it was, I"},{"speaker":"Daniel Franco","startTime":2719.41,"endTime":2722.89,"body":"thought stretching was the"},{"speaker":"Daniel Franco","startTime":2719.41,"endTime":2722.89,"body":"answer. And you were telling me"},{"speaker":"Daniel Franco","startTime":2722.89,"endTime":2726.1,"body":"No, it's actually building the"},{"speaker":"Daniel Franco","startTime":2722.89,"endTime":2726.1,"body":"strength back in that muscle is"},{"speaker":"Daniel Franco","startTime":2726.1,"endTime":2728.62,"body":"the answer, not the stretching,"},{"speaker":"Daniel Franco","startTime":2726.1,"endTime":2728.62,"body":"stretching could potentially do"},{"speaker":"Daniel Franco","startTime":2728.62,"endTime":2731.68,"body":"more damage, though. Can you"},{"speaker":"Daniel Franco","startTime":2728.62,"endTime":2731.68,"body":"just elaborate?"},{"speaker":"Roy Papalia","startTime":2731.71,"endTime":2736.36,"body":"Yeah, so we we look"},{"speaker":"Roy Papalia","startTime":2731.71,"endTime":2736.36,"body":"at joints, the spine. When that"},{"speaker":"Roy Papalia","startTime":2736.36,"endTime":2740.98,"body":"posture is incorrect, it results"},{"speaker":"Roy Papalia","startTime":2736.36,"endTime":2740.98,"body":"in a different interaction"},{"speaker":"Roy Papalia","startTime":2740.98,"endTime":2746.32,"body":"between muscle groups, often"},{"speaker":"Roy Papalia","startTime":2740.98,"endTime":2746.32,"body":"agonist antagonist muscle so an"},{"speaker":"Roy Papalia","startTime":2746.32,"endTime":2749.56,"body":"agonist muscle, For example,"},{"speaker":"Roy Papalia","startTime":2746.32,"endTime":2749.56,"body":"when you flex your bicep, versus"},{"speaker":"Roy Papalia","startTime":2749.56,"endTime":2749.95,"body":"antec [inaudible]"},{"speaker":"Daniel Franco","startTime":2749.95,"endTime":2752.32,"body":"Well, let's use"},{"speaker":"Daniel Franco","startTime":2749.95,"endTime":2752.32,"body":"my example, is perfect. I was"},{"speaker":"Daniel Franco","startTime":2752.35,"endTime":2756.16,"body":"having low or upper glute or"},{"speaker":"Daniel Franco","startTime":2752.35,"endTime":2756.16,"body":"glute problem. And then, but the"},{"speaker":"Daniel Franco","startTime":2756.16,"endTime":2759.79,"body":"pain was in my in my side of my"},{"speaker":"Daniel Franco","startTime":2756.16,"endTime":2759.79,"body":"back almost wasn't it? So is"},{"speaker":"Daniel Franco","startTime":2759.79,"endTime":2761.47,"body":"that the vagueness thing?"},{"speaker":"Daniel Franco","startTime":2761.47,"endTime":2765.58,"body":"Yeah. So what what your"},{"speaker":"Daniel Franco","startTime":2761.47,"endTime":2765.58,"body":"presentation was? You were"},{"speaker":"Daniel Franco","startTime":2765.58,"endTime":2769.15,"body":"trying to stretch a glute muscle"},{"speaker":"Daniel Franco","startTime":2765.58,"endTime":2769.15,"body":"that had already been stretched"},{"speaker":"Daniel Franco","startTime":2769.15,"endTime":2772.93,"body":"enough. So it's like an elastic"},{"speaker":"Daniel Franco","startTime":2769.15,"endTime":2772.93,"body":"band [inaudible]"},{"speaker":"Roy Papalia","startTime":2773.71,"endTime":2778.39,"body":"All right. There"},{"speaker":"Roy Papalia","startTime":2773.71,"endTime":2778.39,"body":"was no muscle at all. So,"},{"speaker":"Roy Papalia","startTime":2778.69,"endTime":2783.25,"body":"obviously, we think a movement."},{"speaker":"Roy Papalia","startTime":2778.69,"endTime":2783.25,"body":"So it's important. Stretching is"},{"speaker":"Roy Papalia","startTime":2783.28,"endTime":2786.22,"body":"a form of movement. But"},{"speaker":"Roy Papalia","startTime":2783.28,"endTime":2786.22,"body":"strengthening is also a form of"},{"speaker":"Roy Papalia","startTime":2786.25,"endTime":2789.73,"body":"movement as well. So, you look"},{"speaker":"Roy Papalia","startTime":2786.25,"endTime":2789.73,"body":"at how your pelvis is"},{"speaker":"Roy Papalia","startTime":2789.73,"endTime":2794.08,"body":"positioned, it's positioned in a"},{"speaker":"Roy Papalia","startTime":2789.73,"endTime":2794.08,"body":"way where what was happening is"},{"speaker":"Roy Papalia","startTime":2794.83,"endTime":2799.06,"body":"you were stretching your, your"},{"speaker":"Roy Papalia","startTime":2794.83,"endTime":2799.06,"body":"glutes, you already though"},{"speaker":"Roy Papalia","startTime":2799.06,"endTime":2803.89,"body":"already stretched. And you'll"},{"speaker":"Roy Papalia","startTime":2799.06,"endTime":2803.89,"body":"also,as a result, the muscle"},{"speaker":"Roy Papalia","startTime":2803.92,"endTime":2806.77,"body":"tightening, yeah, the muscles"},{"speaker":"Roy Papalia","startTime":2803.92,"endTime":2806.77,"body":"above the pelvis started to"},{"speaker":"Roy Papalia","startTime":2806.77,"endTime":2810.82,"body":"contract and that's where you'll"},{"speaker":"Roy Papalia","startTime":2806.77,"endTime":2810.82,"body":"feeling that discomfort and then"},{"speaker":"Roy Papalia","startTime":2810.82,"endTime":2814.0,"body":"you were laterally flexing"},{"speaker":"Roy Papalia","startTime":2810.82,"endTime":2814.0,"body":"towards the right side. So what"},{"speaker":"Roy Papalia","startTime":2814.0,"endTime":2816.64,"body":"we did with your self is"},{"speaker":"Roy Papalia","startTime":2814.0,"endTime":2816.64,"body":"adjusted a little bit we told"},{"speaker":"Roy Papalia","startTime":2816.64,"endTime":2819.28,"body":"you to stretch the muscles that"},{"speaker":"Roy Papalia","startTime":2816.64,"endTime":2819.28,"body":"are tight and strengthen the"},{"speaker":"Roy Papalia","startTime":2819.28,"endTime":2823.33,"body":"muscles that are weak. So when a"},{"speaker":"Roy Papalia","startTime":2819.28,"endTime":2823.33,"body":"pulled muscle is pulled even"},{"speaker":"Roy Papalia","startTime":2823.33,"endTime":2827.02,"body":"more, it becomes a weak muscle."},{"speaker":"Roy Papalia","startTime":2823.33,"endTime":2827.02,"body":"So we got you to do gluteo"},{"speaker":"Roy Papalia","startTime":2827.02,"endTime":2832.63,"body":"strengthening exercises, and"},{"speaker":"Roy Papalia","startTime":2827.02,"endTime":2832.63,"body":"back and lat stretching. So"},{"speaker":"Daniel Franco","startTime":2832.66,"endTime":2834.67,"body":"it's definitely"},{"speaker":"Daniel Franco","startTime":2832.66,"endTime":2834.67,"body":"helped and it was a week ago"},{"speaker":"Daniel Franco","startTime":2834.76,"endTime":2839.71,"body":"wasn't it? and I'm sleeping"},{"speaker":"Daniel Franco","startTime":2834.76,"endTime":2839.71,"body":"through the night now, which is"},{"speaker":"Daniel Franco","startTime":2839.77,"endTime":2840.31,"body":"amazing,"},{"speaker":"Roy Papalia","startTime":2840.4,"endTime":2841.27,"body":"Positive outcome."},{"speaker":"Daniel Franco","startTime":2841.39,"endTime":2846.46,"body":"So it is. What"},{"speaker":"Daniel Franco","startTime":2841.39,"endTime":2846.46,"body":"are some of the things right now"},{"speaker":"Daniel Franco","startTime":2846.46,"endTime":2852.4,"body":"that HR leaders of the world,"},{"speaker":"Daniel Franco","startTime":2846.46,"endTime":2852.4,"body":"you know, [inaudible] leaders of"},{"speaker":"Daniel Franco","startTime":2852.4,"endTime":2856.39,"body":"the world, what are some things"},{"speaker":"Daniel Franco","startTime":2852.4,"endTime":2856.39,"body":"that you should suggest to them?"},{"speaker":"Daniel Franco","startTime":2858.01,"endTime":2860.11,"body":"Given everything that we've just"},{"speaker":"Daniel Franco","startTime":2858.01,"endTime":2860.11,"body":"talking..."},{"speaker":"Roy Papalia","startTime":2860.0,"endTime":2864.11,"body":"yeah, so, I've"},{"speaker":"Roy Papalia","startTime":2860.0,"endTime":2864.11,"body":"mentioned before, give the"},{"speaker":"Roy Papalia","startTime":2864.11,"endTime":2868.43,"body":"employee a call, make sure"},{"speaker":"Roy Papalia","startTime":2864.11,"endTime":2868.43,"body":"they're okay. It's a very"},{"speaker":"Roy Papalia","startTime":2868.43,"endTime":2870.02,"body":"stressful situation for"},{"speaker":"Roy Papalia","startTime":2868.43,"endTime":2870.02,"body":"everyone."},{"speaker":"Daniel Franco","startTime":2870.05,"endTime":2873.5,"body":"But I guess more"},{"speaker":"Daniel Franco","startTime":2870.05,"endTime":2873.5,"body":"from a policies type things, is"},{"speaker":"Daniel Franco","startTime":2873.5,"endTime":2876.38,"body":"that, it should be, should"},{"speaker":"Daniel Franco","startTime":2873.5,"endTime":2876.38,"body":"companies write policies in"},{"speaker":"Daniel Franco","startTime":2876.38,"endTime":2880.46,"body":"place that they need to get"},{"speaker":"Daniel Franco","startTime":2876.38,"endTime":2880.46,"body":"[inaudible] a procedure. We need"},{"speaker":"Daniel Franco","startTime":2880.46,"endTime":2883.85,"body":"to make sure that we do call or,"},{"speaker":"Daniel Franco","startTime":2880.46,"endTime":2883.85,"body":"hoping that someone does."},{"speaker":"Roy Papalia","startTime":2883.87,"endTime":2886.0,"body":"Yeah. So I mean,"},{"speaker":"Roy Papalia","startTime":2883.87,"endTime":2886.0,"body":"we've got a safety consulting"},{"speaker":"Roy Papalia","startTime":2886.0,"endTime":2890.32,"body":"component where we offer a"},{"speaker":"Roy Papalia","startTime":2886.0,"endTime":2890.32,"body":"service to help an employer ride"},{"speaker":"Roy Papalia","startTime":2890.32,"endTime":2894.79,"body":"a COVID-19 risk checklist. So on"},{"speaker":"Roy Papalia","startTime":2890.32,"endTime":2894.79,"body":"a COVID approach, just making"},{"speaker":"Roy Papalia","startTime":2894.79,"endTime":2897.49,"body":"sure that all the boxes are"},{"speaker":"Roy Papalia","startTime":2894.79,"endTime":2897.49,"body":"ticks with with a risk"},{"speaker":"Roy Papalia","startTime":2897.52,"endTime":2901.03,"body":"checklist, you know, one and a"},{"speaker":"Roy Papalia","startTime":2897.52,"endTime":2901.03,"body":"half meters apart one person per"},{"speaker":"Roy Papalia","startTime":2901.03,"endTime":2904.99,"body":"four square meters, etc. But we"},{"speaker":"Roy Papalia","startTime":2901.03,"endTime":2904.99,"body":"also need to be mindful of what"},{"speaker":"Roy Papalia","startTime":2904.99,"endTime":2908.35,"body":"it looks like on a working from"},{"speaker":"Roy Papalia","startTime":2904.99,"endTime":2908.35,"body":"home and returning to work"},{"speaker":"Roy Papalia","startTime":2908.35,"endTime":2913.15,"body":"scenario. And that if we're"},{"speaker":"Roy Papalia","startTime":2908.35,"endTime":2913.15,"body":"dealing with employers, what it"},{"speaker":"Roy Papalia","startTime":2913.15,"endTime":2916.66,"body":"looks like on a liability level,"},{"speaker":"Roy Papalia","startTime":2913.15,"endTime":2916.66,"body":"so if we're having a lot of"},{"speaker":"Roy Papalia","startTime":2916.66,"endTime":2920.11,"body":"employees that are set up"},{"speaker":"Roy Papalia","startTime":2916.66,"endTime":2920.11,"body":"incorrectly, and they're having"},{"speaker":"Roy Papalia","startTime":2920.11,"endTime":2924.07,"body":"discomfort and they're entering"},{"speaker":"Roy Papalia","startTime":2920.11,"endTime":2924.07,"body":"back into the workforce, there's"},{"speaker":"Roy Papalia","startTime":2924.07,"endTime":2926.77,"body":"going to be the the possible"},{"speaker":"Roy Papalia","startTime":2924.07,"endTime":2926.77,"body":"chance [inaudible]"},{"speaker":"Daniel Franco","startTime":2926.77,"endTime":2928.69,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":2926.77,"endTime":2928.69,"body":"returning to work right now,"},{"speaker":"Daniel Franco","startTime":2928.69,"endTime":2932.47,"body":"changing yet again, your working"},{"speaker":"Daniel Franco","startTime":2928.69,"endTime":2932.47,"body":"arrangements [inaudible]"},{"speaker":"Roy Papalia","startTime":2932.02,"endTime":2934.93,"body":"[inaudible] And"},{"speaker":"Roy Papalia","startTime":2932.02,"endTime":2934.93,"body":"when you compound that with"},{"speaker":"Roy Papalia","startTime":2934.93,"endTime":2939.61,"body":"uncertainty and fear of job"},{"speaker":"Roy Papalia","startTime":2934.93,"endTime":2939.61,"body":"security. When you're stress,"},{"speaker":"Roy Papalia","startTime":2939.64,"endTime":2944.23,"body":"you fatigue physically quicker"},{"speaker":"Roy Papalia","startTime":2939.64,"endTime":2944.23,"body":"as well. So it's an environment"},{"speaker":"Roy Papalia","startTime":2944.23,"endTime":2948.22,"body":"that is not ideal. So you need"},{"speaker":"Roy Papalia","startTime":2944.23,"endTime":2948.22,"body":"to be diligent with ensuring"},{"speaker":"Roy Papalia","startTime":2948.22,"endTime":2951.91,"body":"that the safety and the well"},{"speaker":"Roy Papalia","startTime":2948.22,"endTime":2951.91,"body":"being of every employee is"},{"speaker":"Roy Papalia","startTime":2951.91,"endTime":2955.27,"body":"addressed appropriately. And"},{"speaker":"Roy Papalia","startTime":2951.91,"endTime":2955.27,"body":"it's just not on a physical"},{"speaker":"Roy Papalia","startTime":2955.27,"endTime":2958.57,"body":"level. It's all on an emotional"},{"speaker":"Roy Papalia","startTime":2955.27,"endTime":2958.57,"body":"level as well. So a lot of these"},{"speaker":"Roy Papalia","startTime":2958.57,"endTime":2960.88,"body":"big companies have something"},{"speaker":"Roy Papalia","startTime":2958.57,"endTime":2960.88,"body":"called EAP. I'm not sure if"},{"speaker":"Roy Papalia","startTime":2960.88,"endTime":2963.55,"body":"you're aware of it. So that's"},{"speaker":"Roy Papalia","startTime":2960.88,"endTime":2963.55,"body":"the employee assistance program."},{"speaker":"Roy Papalia","startTime":2963.55,"endTime":2966.67,"body":"So, make them aware that that"},{"speaker":"Roy Papalia","startTime":2963.55,"endTime":2966.67,"body":"s available to them and their"},{"speaker":"Roy Papalia","startTime":2966.67,"endTime":2969.94,"body":"ignificant others as well. Make"},{"speaker":"Roy Papalia","startTime":2966.67,"endTime":2969.94,"body":"them aware that they are there"},{"speaker":"Roy Papalia","startTime":2969.94,"endTime":2973.18,"body":"or support, if they're returning"},{"speaker":"Roy Papalia","startTime":2969.94,"endTime":2973.18,"body":"back to the workforce, and there"},{"speaker":"Roy Papalia","startTime":2973.21,"endTime":2976.24,"body":"is some financial opportuni"},{"speaker":"Roy Papalia","startTime":2973.21,"endTime":2976.24,"body":"y available, get an assessor"},{"speaker":"Roy Papalia","startTime":2976.24,"endTime":2979.51,"body":"ut to make sure they're s"},{"speaker":"Roy Papalia","startTime":2976.24,"endTime":2979.51,"body":"fe. Provide them with informati"},{"speaker":"Roy Papalia","startTime":2979.51,"endTime":2982.18,"body":"n, advice on what they can do to"},{"speaker":"Roy Papalia","startTime":2979.51,"endTime":2982.18,"body":"proactively manage because w"},{"speaker":"Roy Papalia","startTime":2982.18,"endTime":2986.29,"body":"at we're possibly going to"},{"speaker":"Roy Papalia","startTime":2982.18,"endTime":2986.29,"body":"ee is the scenario where peo"},{"speaker":"Roy Papalia","startTime":2986.29,"endTime":2990.7,"body":"le have that idea that I can wor"},{"speaker":"Roy Papalia","startTime":2986.29,"endTime":2990.7,"body":"from home, okay, that's n"},{"speaker":"Roy Papalia","startTime":2990.7,"endTime":2993.88,"body":"t a working injury as well the"},{"speaker":"Roy Papalia","startTime":2990.7,"endTime":2993.88,"body":"now, but soon as they enter th"},{"speaker":"Roy Papalia","startTime":2993.88,"endTime":2996.13,"body":"workplace, that's we're go"},{"speaker":"Roy Papalia","startTime":2993.88,"endTime":2996.13,"body":"na they're gonna start thinking"},{"speaker":"Roy Papalia","startTime":2996.13,"endTime":2999.52,"body":"I'm uncomfortable"},{"speaker":"Daniel Franco","startTime":3000.19,"endTime":3002.98,"body":"Yeah. Do you"},{"speaker":"Daniel Franco","startTime":3000.19,"endTime":3002.98,"body":"reckon you'd say more claims?"},{"speaker":"Roy Papalia","startTime":3002.98,"endTime":3004.96,"body":"Well, we've we've"},{"speaker":"Roy Papalia","startTime":3002.98,"endTime":3004.96,"body":"seen an increase in claims"},{"speaker":"Daniel Franco","startTime":3004.99,"endTime":3007.54,"body":"Already. Is that"},{"speaker":"Daniel Franco","startTime":3004.99,"endTime":3007.54,"body":"because of working from home"},{"speaker":"Daniel Franco","startTime":3007.54,"endTime":3007.57,"body":"or..."},{"speaker":"Roy Papalia","startTime":3007.57,"endTime":3008.05,"body":"Lodged"},{"speaker":"Daniel Franco","startTime":3008.04,"endTime":3011.182,"body":"Lodge.  Is that"},{"speaker":"Daniel Franco","startTime":3008.04,"endTime":3011.182,"body":"because \"I'm working from home\""},{"speaker":"Daniel Franco","startTime":3011.249,"endTime":3015.194,"body":"more claims? What do you think"},{"speaker":"Daniel Franco","startTime":3011.249,"endTime":3015.194,"body":"that you get more or you see"},{"speaker":"Daniel Franco","startTime":3015.261,"endTime":3019.407,"body":"more when people do return? Are"},{"speaker":"Daniel Franco","startTime":3015.261,"endTime":3019.407,"body":"they feeling a little bit more"},{"speaker":"Daniel Franco","startTime":3019.474,"endTime":3021.48,"body":"comfortable about speaking up?"},{"speaker":"Roy Papalia","startTime":3021.6,"endTime":3024.6,"body":"Yeah, I think so. I"},{"speaker":"Roy Papalia","startTime":3021.6,"endTime":3024.6,"body":"think there's going to be an"},{"speaker":"Roy Papalia","startTime":3024.6,"endTime":3026.4,"body":"increase in claims Lodged. So"},{"speaker":"Roy Papalia","startTime":3024.6,"endTime":3026.4,"body":"we're going to be measured."},{"speaker":"Roy Papalia","startTime":3026.4,"endTime":3028.2,"body":"There's a difference between"},{"speaker":"Roy Papalia","startTime":3026.4,"endTime":3028.2,"body":"claims Lodged versus claims"},{"speaker":"Roy Papalia","startTime":3028.56,"endTime":3032.01,"body":"accepted [inaudible] So there's"},{"speaker":"Roy Papalia","startTime":3028.56,"endTime":3032.01,"body":"going to be an increase in"},{"speaker":"Roy Papalia","startTime":3032.01,"endTime":3035.88,"body":"claims Lodged, again, it's"},{"speaker":"Roy Papalia","startTime":3032.01,"endTime":3035.88,"body":"around the the uncertainty of"},{"speaker":"Roy Papalia","startTime":3035.88,"endTime":3039.24,"body":"job security. People feel"},{"speaker":"Roy Papalia","startTime":3035.88,"endTime":3039.24,"body":"comfortable [inaudible], that"},{"speaker":"Roy Papalia","startTime":3039.24,"endTime":3043.02,"body":"when they submit a claim,"},{"speaker":"Roy Papalia","startTime":3039.24,"endTime":3043.02,"body":"they've got income support for"},{"speaker":"Roy Papalia","startTime":3043.02,"endTime":3047.37,"body":"up to two years, it's a security"},{"speaker":"Roy Papalia","startTime":3043.02,"endTime":3047.37,"body":"bracket and when an injury is an"},{"speaker":"Roy Papalia","startTime":3047.37,"endTime":3047.88,"body":"injury,"},{"speaker":"Daniel Franco","startTime":3048.09,"endTime":3051.03,"body":"So just the claim"},{"speaker":"Daniel Franco","startTime":3048.09,"endTime":3051.03,"body":"if you're not accepted claim,"},{"speaker":"Roy Papalia","startTime":3051.03,"endTime":3053.76,"body":"but well if a claim"},{"speaker":"Roy Papalia","startTime":3051.03,"endTime":3053.76,"body":"is accepted [inaudible] that is"},{"speaker":"Roy Papalia","startTime":3053.76,"endTime":3057.57,"body":"accepted is up to two years of"},{"speaker":"Roy Papalia","startTime":3053.76,"endTime":3057.57,"body":"income support, support meaning"},{"speaker":"Roy Papalia","startTime":3057.57,"endTime":3060.24,"body":"not full income replacement, so"},{"speaker":"Roy Papalia","startTime":3057.57,"endTime":3060.24,"body":"it's based on your average"},{"speaker":"Roy Papalia","startTime":3060.24,"endTime":3063.15,"body":"weekly earning [inaudible] Yeah."},{"speaker":"Roy Papalia","startTime":3060.24,"endTime":3063.15,"body":"Now COVID-19 and it's"},{"speaker":"Roy Papalia","startTime":3063.15,"endTime":3069.69,"body":"interesting what it looks like"},{"speaker":"Roy Papalia","startTime":3063.15,"endTime":3069.69,"body":"with job Keeper and COVID-19 and"},{"speaker":"Roy Papalia","startTime":3069.69,"endTime":3074.67,"body":"what that looks on a average"},{"speaker":"Roy Papalia","startTime":3069.69,"endTime":3074.67,"body":"weekly earning level, you know,"},{"speaker":"Daniel Franco","startTime":3074.67,"endTime":3076.71,"body":"so it's going to"},{"speaker":"Daniel Franco","startTime":3074.67,"endTime":3076.71,"body":"drastically reduce"},{"speaker":"Roy Papalia","startTime":3076.93,"endTime":3079.21,"body":"it is going to"},{"speaker":"Roy Papalia","startTime":3076.93,"endTime":3079.21,"body":"reduce it. Yeah. So that your"},{"speaker":"Roy Papalia","startTime":3079.24,"endTime":3083.89,"body":"job keeper, you know $750 in"},{"speaker":"Roy Papalia","startTime":3079.24,"endTime":3083.89,"body":"shopkeeper that is part of your"},{"speaker":"Roy Papalia","startTime":3083.92,"endTime":3089.02,"body":"renumeration over that six to 12"},{"speaker":"Roy Papalia","startTime":3083.92,"endTime":3089.02,"body":"month period. What we're seeing"},{"speaker":"Roy Papalia","startTime":3089.08,"endTime":3094.18,"body":"as well as we move forward to"},{"speaker":"Roy Papalia","startTime":3089.08,"endTime":3094.18,"body":"existing claims. We're seeing"},{"speaker":"Roy Papalia","startTime":3094.42,"endTime":3098.62,"body":"people who have been stood down,"},{"speaker":"Roy Papalia","startTime":3094.42,"endTime":3098.62,"body":"were on we're going to take it"},{"speaker":"Roy Papalia","startTime":3098.62,"endTime":3102.07,"body":"away from the employers level"},{"speaker":"Roy Papalia","startTime":3098.62,"endTime":3102.07,"body":"but move on to the employee."},{"speaker":"Roy Papalia","startTime":3102.37,"endTime":3104.98,"body":"People have been stood down"},{"speaker":"Roy Papalia","startTime":3102.37,"endTime":3104.98,"body":"about two years of income"},{"speaker":"Roy Papalia","startTime":3105.01,"endTime":3107.83,"body":"entitlements. We're seeing"},{"speaker":"Roy Papalia","startTime":3105.01,"endTime":3107.83,"body":"people 18 months in that are"},{"speaker":"Roy Papalia","startTime":3107.83,"endTime":3110.65,"body":"nearly at the end stages of"},{"speaker":"Roy Papalia","startTime":3107.83,"endTime":3110.65,"body":"their return to work that"},{"speaker":"Roy Papalia","startTime":3110.65,"endTime":3114.19,"body":"they've been stood down. And as"},{"speaker":"Roy Papalia","startTime":3110.65,"endTime":3114.19,"body":"a result, they're getting job"},{"speaker":"Roy Papalia","startTime":3114.19,"endTime":3117.7,"body":"keeper. But the time that they"},{"speaker":"Roy Papalia","startTime":3114.19,"endTime":3117.7,"body":"have that two year period"},{"speaker":"Roy Papalia","startTime":3117.7,"endTime":3122.05,"body":"doesn't stop it's still ticking"},{"speaker":"Roy Papalia","startTime":3117.7,"endTime":3122.05,"body":"over. So people are not getting"},{"speaker":"Roy Papalia","startTime":3122.05,"endTime":3124.06,"body":"the income support, they're"},{"speaker":"Roy Papalia","startTime":3122.05,"endTime":3124.06,"body":"getting the income tops, let's"},{"speaker":"Roy Papalia","startTime":3124.06,"endTime":3126.25,"body":"just say so they're getting 750"},{"speaker":"Roy Papalia","startTime":3124.06,"endTime":3126.25,"body":"for job keeper and they're"},{"speaker":"Roy Papalia","startTime":3126.25,"endTime":3128.86,"body":"getting a top up etc. But the"},{"speaker":"Roy Papalia","startTime":3126.25,"endTime":3128.86,"body":"top it's not like things are put"},{"speaker":"Roy Papalia","startTime":3128.86,"endTime":3132.13,"body":"on hold. So suddenly the the"},{"speaker":"Roy Papalia","startTime":3128.86,"endTime":3132.13,"body":"idea is or I'm losing time and"},{"speaker":"Roy Papalia","startTime":3132.13,"endTime":3135.94,"body":"losing time is there going to be"},{"speaker":"Roy Papalia","startTime":3132.13,"endTime":3135.94,"body":"an injury, injury aggravation"},{"speaker":"Roy Papalia","startTime":3135.94,"endTime":3139.75,"body":"that is going to therefore"},{"speaker":"Roy Papalia","startTime":3135.94,"endTime":3139.75,"body":"result in it being a new two"},{"speaker":"Roy Papalia","startTime":3139.75,"endTime":3143.59,"body":"year entitlement. So we add a"},{"speaker":"Roy Papalia","startTime":3139.75,"endTime":3143.59,"body":"risk of claims remaining for a"},{"speaker":"Roy Papalia","startTime":3143.59,"endTime":3147.37,"body":"longer period of time, and it"},{"speaker":"Roy Papalia","startTime":3143.59,"endTime":3147.37,"body":"could be sick while like"},{"speaker":"Roy Papalia","startTime":3147.4,"endTime":3151.33,"body":"injuries or secondary injuries,"},{"speaker":"Roy Papalia","startTime":3147.4,"endTime":3151.33,"body":"workplace stress, we've had"},{"speaker":"Roy Papalia","startTime":3151.45,"endTime":3155.29,"body":"situations where individuals"},{"speaker":"Roy Papalia","startTime":3151.45,"endTime":3155.29,"body":"suddenly lodging claim for"},{"speaker":"Roy Papalia","startTime":3155.29,"endTime":3159.1,"body":"workplace bullying and"},{"speaker":"Roy Papalia","startTime":3155.29,"endTime":3159.1,"body":"harassment, workplace stress. So"},{"speaker":"Roy Papalia","startTime":3159.13,"endTime":3164.02,"body":"we're seeing employees looking"},{"speaker":"Roy Papalia","startTime":3159.13,"endTime":3164.02,"body":"at it. I'm not saying it's,"},{"speaker":"Roy Papalia","startTime":3164.23,"endTime":3167.83,"body":"it's, it's subconscious and it's"},{"speaker":"Roy Papalia","startTime":3164.23,"endTime":3167.83,"body":"a form of protection. They're"},{"speaker":"Roy Papalia","startTime":3167.83,"endTime":3169.78,"body":"looking at the people reinjure"},{"speaker":"Daniel Franco","startTime":3169.81,"endTime":3172.42,"body":"Yeah, people are"},{"speaker":"Daniel Franco","startTime":3169.81,"endTime":3172.42,"body":"gonna try to get away with"},{"speaker":"Daniel Franco","startTime":3172.42,"endTime":3175.45,"body":"whatever they can try to get"},{"speaker":"Daniel Franco","startTime":3172.42,"endTime":3175.45,"body":"away with, aren't they? There"},{"speaker":"Daniel Franco","startTime":3175.45,"endTime":3179.74,"body":"are some dishonest people out"},{"speaker":"Daniel Franco","startTime":3175.45,"endTime":3179.74,"body":"there and absolutely, we need to"},{"speaker":"Daniel Franco","startTime":3179.74,"endTime":3181.93,"body":"be aware of them, but there are"},{"speaker":"Daniel Franco","startTime":3179.74,"endTime":3181.93,"body":"also very honest people."},{"speaker":"Roy Papalia","startTime":3181.93,"endTime":3185.05,"body":"We call them pain"},{"speaker":"Roy Papalia","startTime":3181.93,"endTime":3185.05,"body":"catastrophizeation? [inaudible]"},{"speaker":"Roy Papalia","startTime":3185.19,"endTime":3188.31,"body":"Yeah, so we're going to see that"},{"speaker":"Roy Papalia","startTime":3185.19,"endTime":3188.31,"body":"as well, we're going to not only"},{"speaker":"Roy Papalia","startTime":3188.31,"endTime":3193.71,"body":"see the increase of work injury"},{"speaker":"Roy Papalia","startTime":3188.31,"endTime":3193.71,"body":"client like kind Lodge, but what"},{"speaker":"Roy Papalia","startTime":3193.71,"endTime":3198.69,"body":"I see is claims that are nearly"},{"speaker":"Roy Papalia","startTime":3193.71,"endTime":3198.69,"body":"on their way to being fully"},{"speaker":"Roy Papalia","startTime":3198.69,"endTime":3202.02,"body":"resolved for outcome. They're"},{"speaker":"Roy Papalia","startTime":3198.69,"endTime":3202.02,"body":"going to be lasting longer."},{"speaker":"Daniel Franco","startTime":3203.32,"endTime":3205.3,"body":"We could go on"},{"speaker":"Daniel Franco","startTime":3203.32,"endTime":3205.3,"body":"forever, I'm just conscious of"},{"speaker":"Daniel Franco","startTime":3205.3,"endTime":3210.67,"body":"time, but... stress levels right"},{"speaker":"Daniel Franco","startTime":3205.3,"endTime":3210.67,"body":"now. Like everyone is stressed."},{"speaker":"Daniel Franco","startTime":3211.3,"endTime":3217.48,"body":"I guess from a sense of job"},{"speaker":"Daniel Franco","startTime":3211.3,"endTime":3217.48,"body":"security, income, I'll go my own"},{"speaker":"Daniel Franco","startTime":3217.48,"endTime":3220.06,"body":"bills to pay all this sort of"},{"speaker":"Daniel Franco","startTime":3217.48,"endTime":3220.06,"body":"thing. And then there's not much"},{"speaker":"Daniel Franco","startTime":3220.06,"endTime":3222.97,"body":"work out there. Therefore, yeah,"},{"speaker":"Daniel Franco","startTime":3220.06,"endTime":3222.97,"body":"the element of stress, not to"},{"speaker":"Daniel Franco","startTime":3222.97,"endTime":3225.61,"body":"mention the health concerns of"},{"speaker":"Daniel Franco","startTime":3222.97,"endTime":3225.61,"body":"family and everything else that"},{"speaker":"Daniel Franco","startTime":3225.61,"endTime":3229.93,"body":"comes with COVID-19. What is"},{"speaker":"Daniel Franco","startTime":3225.61,"endTime":3229.93,"body":"someone like yourself or allied"},{"speaker":"Daniel Franco","startTime":3229.93,"endTime":3233.5,"body":"health consulting or even return"},{"speaker":"Daniel Franco","startTime":3229.93,"endTime":3233.5,"body":"to work SA, how does this"},{"speaker":"Daniel Franco","startTime":3233.65,"endTime":3236.14,"body":"stress... are we seeing more"},{"speaker":"Daniel Franco","startTime":3233.65,"endTime":3236.14,"body":"claims and stress as well?"},{"speaker":"Roy Papalia","startTime":3236.41,"endTime":3239.41,"body":"Yeah. So we need to"},{"speaker":"Roy Papalia","startTime":3236.41,"endTime":3239.41,"body":"determine a claim to be"},{"speaker":"Roy Papalia","startTime":3239.41,"endTime":3243.52,"body":"accepted. Work needs to be the"},{"speaker":"Roy Papalia","startTime":3239.41,"endTime":3243.52,"body":"significant contributing factor."},{"speaker":"Roy Papalia","startTime":3243.52,"endTime":3243.55,"body":"[inaudible]"},{"speaker":"Daniel Franco","startTime":3243.55,"endTime":3245.05,"body":"So I can't just"},{"speaker":"Daniel Franco","startTime":3243.55,"endTime":3245.05,"body":"say that I'm stressed because of"},{"speaker":"Daniel Franco","startTime":3245.05,"endTime":3247.69,"body":"the COVID, or I'm stressed"},{"speaker":"Daniel Franco","startTime":3245.05,"endTime":3247.69,"body":"because I'm gonna lose my job,"},{"speaker":"Roy Papalia","startTime":3247.75,"endTime":3249.28,"body":"You can say both."},{"speaker":"Daniel Franco","startTime":3249.51,"endTime":3252.45,"body":"Yeah, you can say"},{"speaker":"Daniel Franco","startTime":3249.51,"endTime":3252.45,"body":"it but if it will be accepted is"},{"speaker":"Daniel Franco","startTime":3252.45,"endTime":3253.17,"body":"the other question..."},{"speaker":"Roy Papalia","startTime":3253.0,"endTime":3258.25,"body":"So simple terms,"},{"speaker":"Roy Papalia","startTime":3253.0,"endTime":3258.25,"body":"that determination process might"},{"speaker":"Roy Papalia","startTime":3258.25,"endTime":3262.09,"body":"be a little bit quicker versus"},{"speaker":"Roy Papalia","startTime":3258.25,"endTime":3262.09,"body":"something where there is a"},{"speaker":"Roy Papalia","startTime":3262.09,"endTime":3265.81,"body":"significant history of workplace"},{"speaker":"Roy Papalia","startTime":3262.09,"endTime":3265.81,"body":"bullying and harassment. So"},{"speaker":"Roy Papalia","startTime":3265.87,"endTime":3269.44,"body":"we're gonna see that and that's"},{"speaker":"Roy Papalia","startTime":3265.87,"endTime":3269.44,"body":"where we need to sort of focus"},{"speaker":"Roy Papalia","startTime":3269.44,"endTime":3272.83,"body":"more on your doctor focus more"},{"speaker":"Roy Papalia","startTime":3269.44,"endTime":3272.83,"body":"on your health professionals"},{"speaker":"Roy Papalia","startTime":3272.83,"endTime":3276.31,"body":"focus more on workplace support,"},{"speaker":"Roy Papalia","startTime":3272.83,"endTime":3276.31,"body":"focus more on movement, focus"},{"speaker":"Roy Papalia","startTime":3276.31,"endTime":3278.02,"body":"more on returning better"},{"speaker":"Daniel Franco","startTime":3278.11,"endTime":3279.07,"body":"The prevention"},{"speaker":"Daniel Franco","startTime":3278.11,"endTime":3279.07,"body":"piece"},{"speaker":"Roy Papalia","startTime":3279.06,"endTime":3281.13,"body":"Yeah, the"},{"speaker":"Roy Papalia","startTime":3279.06,"endTime":3281.13,"body":"prevention side of things. We're"},{"speaker":"Roy Papalia","startTime":3281.13,"endTime":3284.55,"body":"always going to have our claims"},{"speaker":"Roy Papalia","startTime":3281.13,"endTime":3284.55,"body":"we're going to probably see the"},{"speaker":"Roy Papalia","startTime":3284.55,"endTime":3287.22,"body":"the prevalence of that"},{"speaker":"Roy Papalia","startTime":3284.55,"endTime":3287.22,"body":"increasing return to work SA."},{"speaker":"Roy Papalia","startTime":3287.55,"endTime":3290.22,"body":"They've got an even self"},{"speaker":"Roy Papalia","startTime":3287.55,"endTime":3290.22,"body":"insurance at that matter as well"},{"speaker":"Roy Papalia","startTime":3290.22,"endTime":3292.86,"body":"like Coles, Woolworths, you"},{"speaker":"Roy Papalia","startTime":3290.22,"endTime":3292.86,"body":"know, the self insurers. They've"},{"speaker":"Roy Papalia","startTime":3292.86,"endTime":3296.88,"body":"got a really good claims"},{"speaker":"Roy Papalia","startTime":3292.86,"endTime":3296.88,"body":"assessment process where they"},{"speaker":"Roy Papalia","startTime":3296.88,"endTime":3301.44,"body":"will, they'll determine what is"},{"speaker":"Roy Papalia","startTime":3296.88,"endTime":3301.44,"body":"true and accepted. versus what"},{"speaker":"Roy Papalia","startTime":3302.34,"endTime":3307.14,"body":"may be a bit more subjective and"},{"speaker":"Roy Papalia","startTime":3302.34,"endTime":3307.14,"body":"or non organic. So back that"},{"speaker":"Roy Papalia","startTime":3307.14,"endTime":3311.4,"body":"process, but it doesn't mean"},{"speaker":"Roy Papalia","startTime":3307.14,"endTime":3311.4,"body":"that that individual is going"},{"speaker":"Roy Papalia","startTime":3311.4,"endTime":3314.88,"body":"through pain and suffering. Is"},{"speaker":"Roy Papalia","startTime":3311.4,"endTime":3314.88,"body":"it a work injury? No. But it's"},{"speaker":"Roy Papalia","startTime":3314.88,"endTime":3317.34,"body":"still pain and suffering and"},{"speaker":"Roy Papalia","startTime":3314.88,"endTime":3317.34,"body":"that needs to be addressed. The"},{"speaker":"Roy Papalia","startTime":3317.34,"endTime":3320.94,"body":"employer has a duty of care to"},{"speaker":"Roy Papalia","startTime":3317.34,"endTime":3320.94,"body":"ensure that that doesn't turn"},{"speaker":"Roy Papalia","startTime":3320.94,"endTime":3324.42,"body":"into liability. And the"},{"speaker":"Roy Papalia","startTime":3320.94,"endTime":3324.42,"body":"individual has a duty of care as"},{"speaker":"Roy Papalia","startTime":3324.42,"endTime":3328.29,"body":"well. So make sure you, you seek"},{"speaker":"Roy Papalia","startTime":3324.42,"endTime":3328.29,"body":"advice from your doctor."},{"speaker":"Roy Papalia","startTime":3328.56,"endTime":3332.7,"body":"Beautiful, right, we're"},{"speaker":"Roy Papalia","startTime":3328.56,"endTime":3332.7,"body":"approaching the hour. We don't,"},{"speaker":"Roy Papalia","startTime":3332.76,"endTime":3337.17,"body":"we are conscious of your time"},{"speaker":"Roy Papalia","startTime":3332.76,"endTime":3337.17,"body":"too. You're a busy individual."},{"speaker":"Roy Papalia","startTime":3337.95,"endTime":3341.88,"body":"We're gonna move into some rapid"},{"speaker":"Roy Papalia","startTime":3337.95,"endTime":3341.88,"body":"fire questions now to sort of..."},{"speaker":"Roy Papalia","startTime":3342.51,"endTime":3346.41,"body":"this is one of my favorite parts"},{"speaker":"Roy Papalia","startTime":3342.51,"endTime":3346.41,"body":"of the show. What is your"},{"speaker":"Roy Papalia","startTime":3346.44,"endTime":3347.82,"body":"favorite book and why?"},{"speaker":"Roy Papalia","startTime":3348.71,"endTime":3353.84,"body":"Assassin's Apprentice by Robin"},{"speaker":"Roy Papalia","startTime":3348.71,"endTime":3353.84,"body":"hobb. It's the first book that I"},{"speaker":"Roy Papalia","startTime":3353.84,"endTime":3358.76,"body":"felt I was watching a movie"},{"speaker":"Roy Papalia","startTime":3353.84,"endTime":3358.76,"body":"through my mind. It is a long"},{"speaker":"Roy Papalia","startTime":3358.76,"endTime":3360.62,"body":"book, I cleaned it up in one"},{"speaker":"Roy Papalia","startTime":3358.76,"endTime":3360.62,"body":"week."},{"speaker":"Daniel Franco","startTime":3361.49,"endTime":3363.71,"body":"So, is that a"},{"speaker":"Daniel Franco","startTime":3361.49,"endTime":3363.71,"body":"fiction book?"},{"speaker":"Roy Papalia","startTime":3363.72,"endTime":3369.6,"body":"Yeah, it's a"},{"speaker":"Roy Papalia","startTime":3363.72,"endTime":3369.6,"body":"fantasy. Medieval, sci fi"},{"speaker":"Daniel Franco","startTime":3369.6,"endTime":3370.71,"body":"Is that"},{"speaker":"Daniel Franco","startTime":3369.6,"endTime":3370.71,"body":"Assassin's Apprentice"},{"speaker":"Roy Papalia","startTime":3370.74,"endTime":3373.23,"body":"Yeah, Assassin's"},{"speaker":"Roy Papalia","startTime":3370.74,"endTime":3373.23,"body":"Apprentice by Robin hobb. It was"},{"speaker":"Roy Papalia","startTime":3373.23,"endTime":3376.86,"body":"the first of an initial trilogy."},{"speaker":"Roy Papalia","startTime":3373.23,"endTime":3376.86,"body":"Robin Hood then created a"},{"speaker":"Roy Papalia","startTime":3376.86,"endTime":3381.09,"body":"subsequent trilogy. So it's"},{"speaker":"Roy Papalia","startTime":3376.86,"endTime":3381.09,"body":"about a young. Pardon the term"},{"speaker":"Roy Papalia","startTime":3381.09,"endTime":3383.07,"body":"bastard, which is the offspring."},{"speaker":"Daniel Franco","startTime":3383.1,"endTime":3385.59,"body":"Yeah. So we've"},{"speaker":"Daniel Franco","startTime":3383.1,"endTime":3385.59,"body":"all seen Game of Thrones."},{"speaker":"Roy Papalia","startTime":3385.59,"endTime":3388.26,"body":"Yeah. So back in"},{"speaker":"Roy Papalia","startTime":3385.59,"endTime":3388.26,"body":"those days, they would train the"},{"speaker":"Roy Papalia","startTime":3388.26,"endTime":3392.91,"body":"bastards up to become assassins"},{"speaker":"Roy Papalia","startTime":3388.26,"endTime":3392.91,"body":"for the Royal for the king. So"},{"speaker":"Roy Papalia","startTime":3392.91,"endTime":3397.41,"body":"it's about this individual"},{"speaker":"Roy Papalia","startTime":3392.91,"endTime":3397.41,"body":"becoming assassin. So yeah, it"},{"speaker":"Roy Papalia","startTime":3397.41,"endTime":3398.88,"body":"was literally a movie. And so"},{"speaker":"Daniel Franco","startTime":3398.0,"endTime":3401.27,"body":"is that the"},{"speaker":"Daniel Franco","startTime":3398.0,"endTime":3401.27,"body":"number one book you recommend"},{"speaker":"Daniel Franco","startTime":3401.27,"endTime":3401.93,"body":"people or"},{"speaker":"Roy Papalia","startTime":3401.93,"endTime":3406.76,"body":"no, no. It was"},{"speaker":"Roy Papalia","startTime":3401.93,"endTime":3406.76,"body":"actually a book that you"},{"speaker":"Roy Papalia","startTime":3406.76,"endTime":3408.74,"body":"recommended to me. Do you know"},{"speaker":"Roy Papalia","startTime":3406.76,"endTime":3408.74,"body":"which one?"},{"speaker":"Daniel Franco","startTime":3409.26,"endTime":3410.19,"body":"Getting Nakeget,"},{"speaker":"Daniel Franco","startTime":3409.26,"endTime":3410.19,"body":"Yeah."},{"speaker":"Roy Papalia","startTime":3410.7,"endTime":3413.52,"body":"So I've recommended"},{"speaker":"Roy Papalia","startTime":3410.7,"endTime":3413.52,"body":"that recommended that to a lot"},{"speaker":"Roy Papalia","startTime":3413.52,"endTime":3416.4,"body":"of people, particularly"},{"speaker":"Roy Papalia","startTime":3413.52,"endTime":3416.4,"body":"consultants that I train and"},{"speaker":"Roy Papalia","startTime":3416.4,"endTime":3420.03,"body":"mentor. Yeah, and it's about"},{"speaker":"Roy Papalia","startTime":3416.4,"endTime":3420.03,"body":"consulting first and"},{"speaker":"Daniel Franco","startTime":3420.3,"endTime":3422.97,"body":"Absolutely,"},{"speaker":"Daniel Franco","startTime":3420.3,"endTime":3422.97,"body":"Patrick Lencioni is a genius,"},{"speaker":"Daniel Franco","startTime":3423.0,"endTime":3427.05,"body":"Getting Naked is the name of the"},{"speaker":"Daniel Franco","startTime":3423.0,"endTime":3427.05,"body":"book. So get onto that. I know"},{"speaker":"Daniel Franco","startTime":3427.05,"endTime":3430.77,"body":"you love you. You've just proven"},{"speaker":"Daniel Franco","startTime":3427.05,"endTime":3430.77,"body":"to us that you love your fantasy"},{"speaker":"Daniel Franco","startTime":3430.77,"endTime":3435.39,"body":"and sci fi. So I threw this"},{"speaker":"Daniel Franco","startTime":3430.77,"endTime":3435.39,"body":"question, if you could be. If"},{"speaker":"Daniel Franco","startTime":3435.39,"endTime":3438.06,"body":"you could have a superhero"},{"speaker":"Daniel Franco","startTime":3435.39,"endTime":3438.06,"body":"power, what would that be?"},{"speaker":"Roy Papalia","startTime":3438.18,"endTime":3441.27,"body":"Someone has asked"},{"speaker":"Roy Papalia","startTime":3438.18,"endTime":3441.27,"body":"me this in the past. Always"},{"speaker":"Roy Papalia","startTime":3441.27,"endTime":3441.75,"body":"Batman."},{"speaker":"Daniel Franco","startTime":3442.11,"endTime":3443.97,"body":"Batman. Does he"},{"speaker":"Daniel Franco","startTime":3442.11,"endTime":3443.97,"body":"got power?"},{"speaker":"Roy Papalia","startTime":3444.81,"endTime":3452.25,"body":"His powers money."},{"speaker":"Roy Papalia","startTime":3444.81,"endTime":3452.25,"body":"So yeah, so actually, Batman,"},{"speaker":"Roy Papalia","startTime":3452.25,"endTime":3455.46,"body":"you look at that. Yeah, you look"},{"speaker":"Roy Papalia","startTime":3452.25,"endTime":3455.46,"body":"at Batman story. So he had a"},{"speaker":"Roy Papalia","startTime":3455.49,"endTime":3460.14,"body":"really traumatic incident that"},{"speaker":"Roy Papalia","startTime":3455.49,"endTime":3460.14,"body":"he could allow to affect him"},{"speaker":"Roy Papalia","startTime":3460.14,"endTime":3463.26,"body":"negatively. But he decided to"},{"speaker":"Roy Papalia","startTime":3460.14,"endTime":3463.26,"body":"use it as fuel to change the"},{"speaker":"Roy Papalia","startTime":3463.26,"endTime":3463.65,"body":"world. ."},{"speaker":"Daniel Franco","startTime":3463.6,"endTime":3465.37,"body":"Yeah, so he's"},{"speaker":"Daniel Franco","startTime":3463.6,"endTime":3465.37,"body":"mindset is his power."},{"speaker":"Roy Papalia","startTime":3465.21,"endTime":3469.14,"body":"Yeah, yes. And you"},{"speaker":"Roy Papalia","startTime":3465.21,"endTime":3469.14,"body":"also like that Batman. Batman as"},{"speaker":"Roy Papalia","startTime":3469.14,"endTime":3473.79,"body":"well. As he grew up. He was he"},{"speaker":"Roy Papalia","startTime":3469.14,"endTime":3473.79,"body":"thought he was the crap. Yeah,"},{"speaker":"Roy Papalia","startTime":3473.79,"endTime":3477.06,"body":"he was felt like he can tackle"},{"speaker":"Roy Papalia","startTime":3473.79,"endTime":3477.06,"body":"the world but there's different"},{"speaker":"Roy Papalia","startTime":3477.06,"endTime":3480.51,"body":"forms of Batman. He becomes an"},{"speaker":"Roy Papalia","startTime":3477.06,"endTime":3480.51,"body":"older, wiser and he starts to"},{"speaker":"Roy Papalia","startTime":3480.51,"endTime":3483.48,"body":"mentor individuals he learns"},{"speaker":"Roy Papalia","startTime":3480.51,"endTime":3483.48,"body":"later on down the track that"},{"speaker":"Roy Papalia","startTime":3483.48,"endTime":3486.72,"body":"he's stronger being a part of a"},{"speaker":"Roy Papalia","startTime":3483.48,"endTime":3486.72,"body":"team as well when he is older,"},{"speaker":"Roy Papalia","startTime":3486.72,"endTime":3489.87,"body":"and that's how they create a"},{"speaker":"Roy Papalia","startTime":3486.72,"endTime":3489.87,"body":"Justice League. So Batman always"},{"speaker":"Daniel Franco","startTime":3489.03,"endTime":3497.19,"body":"That's brilliant."},{"speaker":"Daniel Franco","startTime":3489.03,"endTime":3497.19,"body":"I never thought about that."},{"speaker":"Daniel Franco","startTime":3489.9,"endTime":3493.92,"body":"learned.  [inaudible] He always"},{"speaker":"Daniel Franco","startTime":3489.9,"endTime":3493.92,"body":"learned from his mistakes and t"},{"speaker":"Daniel Franco","startTime":3493.92,"endTime":3496.59,"body":"rned it into a strength."},{"speaker":"Daniel Franco","startTime":3497.64,"endTime":3502.71,"body":"That's good. So, if you give me"},{"speaker":"Daniel Franco","startTime":3497.64,"endTime":3502.71,"body":"a character, I threw this in"},{"speaker":"Daniel Franco","startTime":3502.71,"endTime":3505.44,"body":"because I do know you on an"},{"speaker":"Daniel Franco","startTime":3502.71,"endTime":3505.44,"body":"outside level as well. So I"},{"speaker":"Daniel Franco","startTime":3505.44,"endTime":3510.78,"body":"threw this in there, as a bit of"},{"speaker":"Daniel Franco","startTime":3505.44,"endTime":3510.78,"body":"a laugh if there was a TV"},{"speaker":"Daniel Franco","startTime":3510.78,"endTime":3513.3,"body":"character that best describes"},{"speaker":"Daniel Franco","startTime":3510.78,"endTime":3513.3,"body":"you who would be?"},{"speaker":"Roy Papalia","startTime":3513.0,"endTime":3516.51,"body":"Ross from Frinds."},{"speaker":"Roy Papalia","startTime":3513.0,"endTime":3516.51,"body":"So yeah [inaudible]"},{"speaker":"Daniel Franco","startTime":3516.51,"endTime":3518.91,"body":"I know you can't"},{"speaker":"Daniel Franco","startTime":3516.51,"endTime":3518.91,"body":"see Roy at the moment, but he"},{"speaker":"Daniel Franco","startTime":3519.0,"endTime":3523.89,"body":"might, for a long time that I've"},{"speaker":"Daniel Franco","startTime":3519.0,"endTime":3523.89,"body":"know Roy, he has been described"},{"speaker":"Daniel Franco","startTime":3523.89,"endTime":3526.17,"body":"as Ross from Friends, so I"},{"speaker":"Daniel Franco","startTime":3523.89,"endTime":3526.17,"body":"thought I'd throw that in."},{"speaker":"Roy Papalia","startTime":3526.17,"endTime":3529.05,"body":"Yeah. So I look"},{"speaker":"Roy Papalia","startTime":3526.17,"endTime":3529.05,"body":"like Ross and I act like Ross as"},{"speaker":"Roy Papalia","startTime":3529.05,"endTime":3532.68,"body":"well. So Ross is a character"},{"speaker":"Roy Papalia","startTime":3529.05,"endTime":3532.68,"body":"where he's a bit of a geek by"},{"speaker":"Roy Papalia","startTime":3532.68,"endTime":3536.76,"body":"trade. He's a bit of an"},{"speaker":"Roy Papalia","startTime":3532.68,"endTime":3536.76,"body":"introvert a lot of times."},{"speaker":"Roy Papalia","startTime":3536.76,"endTime":3540.03,"body":"[inaudible] Yeah, cuz I've"},{"speaker":"Roy Papalia","startTime":3536.76,"endTime":3540.03,"body":"decided to, decide to look into"},{"speaker":"Roy Papalia","startTime":3540.03,"endTime":3546.6,"body":"Little bit. And yeah, but he's"},{"speaker":"Roy Papalia","startTime":3540.03,"endTime":3546.6,"body":"very loyal to his own. And he"},{"speaker":"Roy Papalia","startTime":3546.6,"endTime":3551.37,"body":"protects his own. He is"},{"speaker":"Roy Papalia","startTime":3546.6,"endTime":3551.37,"body":"definitely respectful. But at"},{"speaker":"Roy Papalia","startTime":3551.37,"endTime":3555.93,"body":"times he can be quite selfish as"},{"speaker":"Roy Papalia","startTime":3551.37,"endTime":3555.93,"body":"well when it's his own. So yeah,"},{"speaker":"Roy Papalia","startTime":3555.96,"endTime":3557.01,"body":"definitely Ross from friends."},{"speaker":"Daniel Franco","startTime":3557.13,"endTime":3561.21,"body":"That's brilliant."},{"speaker":"Daniel Franco","startTime":3557.13,"endTime":3561.21,"body":"[inaudible] And my favorite part"},{"speaker":"Daniel Franco","startTime":3561.21,"endTime":3563.91,"body":"of the day, what is your"},{"speaker":"Daniel Franco","startTime":3561.21,"endTime":3563.91,"body":"favorite dead joke?"},{"speaker":"Roy Papalia","startTime":3564.26,"endTime":3570.35,"body":"Ah, where does the"},{"speaker":"Roy Papalia","startTime":3564.26,"endTime":3570.35,"body":"werewolf leave? In a warehouse."},{"speaker":"Daniel Franco","startTime":3572.27,"endTime":3573.74,"body":"I've heard that"},{"speaker":"Daniel Franco","startTime":3572.27,"endTime":3573.74,"body":"one before, because that is"},{"speaker":"Daniel Franco","startTime":3573.74,"endTime":3579.14,"body":"what, that's your only joke for"},{"speaker":"Daniel Franco","startTime":3573.74,"endTime":3579.14,"body":"about five years. Yeah,"},{"speaker":"Daniel Franco","startTime":3579.14,"endTime":3581.03,"body":"brilliant. Thank you very much,"},{"speaker":"Daniel Franco","startTime":3579.14,"endTime":3581.03,"body":"Roy."},{"speaker":"Roy Papalia","startTime":3581.06,"endTime":3581.99,"body":"Thank you very much"},{"speaker":"Roy Papalia","startTime":3581.06,"endTime":3581.99,"body":"for having me."},{"speaker":"Daniel Franco","startTime":3581.94,"endTime":3584.31,"body":"That was a very,"},{"speaker":"Daniel Franco","startTime":3581.94,"endTime":3584.31,"body":"very enlightening podcast,"},{"speaker":"Daniel Franco","startTime":3584.31,"endTime":3587.49,"body":"especially for people who run"},{"speaker":"Daniel Franco","startTime":3584.31,"endTime":3587.49,"body":"their own businesses or even"},{"speaker":"Daniel Franco","startTime":3587.49,"endTime":3591.51,"body":"large corporations who are in HR"},{"speaker":"Daniel Franco","startTime":3587.49,"endTime":3591.51,"body":"who are leaders of businesses. I"},{"speaker":"Daniel Franco","startTime":3591.51,"endTime":3596.22,"body":"think it's really important to"},{"speaker":"Daniel Franco","startTime":3591.51,"endTime":3596.22,"body":"get around and understand that"},{"speaker":"Daniel Franco","startTime":3596.4,"endTime":3598.56,"body":"people potentially could be"},{"speaker":"Daniel Franco","startTime":3596.4,"endTime":3598.56,"body":"suffering at home without them"},{"speaker":"Daniel Franco","startTime":3598.56,"endTime":3600.99,"body":"knowing they're suffering"},{"speaker":"Daniel Franco","startTime":3598.56,"endTime":3600.99,"body":"without They might even actually"},{"speaker":"Daniel Franco","startTime":3601.53,"endTime":3604.89,"body":"suffering from a health point o"},{"speaker":"Daniel Franco","startTime":3601.53,"endTime":3604.89,"body":"view. So I think it's I thin"},{"speaker":"Daniel Franco","startTime":3604.89,"endTime":3606.9,"body":"this is just going to brin"},{"speaker":"Daniel Franco","startTime":3604.89,"endTime":3606.9,"body":"things to the forefront o"},{"speaker":"Daniel Franco","startTime":3606.9,"endTime":3610.08,"body":"people's minds which w"},{"speaker":"Daniel Franco","startTime":3606.9,"endTime":3610.08,"body":"appreciate you being here. Whe"},{"speaker":"Daniel Franco","startTime":3610.62,"endTime":3614.7,"body":"e can we find you? What is whe"},{"speaker":"Daniel Franco","startTime":3610.62,"endTime":3614.7,"body":"e is allied health based, what's"},{"speaker":"Daniel Franco","startTime":3614.7,"endTime":3617.91,"body":"your email address? So please te"},{"speaker":"Daniel Franco","startTime":3614.7,"endTime":3617.91,"body":"l [inaudible]"},{"speaker":"Roy Papalia","startTime":3618.78,"endTime":3621.3,"body":"So right now we"},{"speaker":"Roy Papalia","startTime":3618.78,"endTime":3621.3,"body":"were looking at transitioning"},{"speaker":"Roy Papalia","startTime":3621.3,"endTime":3626.1,"body":"into an office located around"},{"speaker":"Roy Papalia","startTime":3621.3,"endTime":3626.1,"body":"the sort of outskirts of the"},{"speaker":"Roy Papalia","startTime":3626.1,"endTime":3630.18,"body":"eastern suburbs. For now I'm"},{"speaker":"Roy Papalia","startTime":3626.1,"endTime":3630.18,"body":"located a few days a week at a"},{"speaker":"Roy Papalia","startTime":3630.18,"endTime":3632.76,"body":"clinical next generation"},{"speaker":"Roy Papalia","startTime":3630.18,"endTime":3632.76,"body":"occupational medicine and"},{"speaker":"Roy Papalia","startTime":3632.76,"endTime":3635.91,"body":"otherwise I'm out and about"},{"speaker":"Roy Papalia","startTime":3632.76,"endTime":3635.91,"body":"mobile at various gyms when they"},{"speaker":"Roy Papalia","startTime":3635.91,"endTime":3640.62,"body":"open so I would suggest the best"},{"speaker":"Roy Papalia","startTime":3635.91,"endTime":3640.62,"body":"form of contact, shoot me an"},{"speaker":"Roy Papalia","startTime":3640.62,"endTime":3641.7,"body":"email be more than happy"},{"speaker":"Roy Papalia","startTime":3640.62,"endTime":3641.7,"body":"[inaudible]"},{"speaker":"Roy Papalia","startTime":3641.0,"endTime":3646.01,"body":"That is correct."},{"speaker":"Roy Papalia","startTime":3641.0,"endTime":3646.01,"body":"Yes."},{"speaker":"Daniel Franco","startTime":3641.67,"endTime":3645.24,"body":"so info@allied"},{"speaker":"Daniel Franco","startTime":3641.67,"endTime":3645.24,"body":"ealthconsulting.com.au"},{"speaker":"Daniel Franco","startTime":3646.1,"endTime":3647.33,"body":"Beautiful."},{"speaker":"Daniel Franco","startTime":3646.1,"endTime":3647.33,"body":"Excellent."},{"speaker":"Roy Papalia","startTime":3647.33,"endTime":3649.85,"body":"Shoot me and I'll"},{"speaker":"Roy Papalia","startTime":3647.33,"endTime":3649.85,"body":"be able to address your concerns"},{"speaker":"Roy Papalia","startTime":3649.85,"endTime":3650.12,"body":"from [inaudible]"},{"speaker":"Daniel Franco","startTime":3650.3,"endTime":3651.83,"body":"Thanks for it. I"},{"speaker":"Daniel Franco","startTime":3650.3,"endTime":3651.83,"body":"appreciate it. Thank you very"},{"speaker":"Daniel Franco","startTime":3651.83,"endTime":3652.88,"body":"much. Cheers, guys. Bye."},{"speaker":"Synergy IQ","startTime":3654.21,"endTime":3656.82,"body":"Thank you once again"},{"speaker":"Synergy IQ","startTime":3654.21,"endTime":3656.82,"body":"for joining us here at creating"},{"speaker":"Synergy IQ","startTime":3656.82,"endTime":3659.34,"body":"synergy. It's been great"},{"speaker":"Synergy IQ","startTime":3656.82,"endTime":3659.34,"body":"spending this time with you."},{"speaker":"Synergy IQ","startTime":3659.76,"endTime":3662.73,"body":"Please jump onto the Synergy IQ"},{"speaker":"Synergy IQ","startTime":3659.76,"endTime":3662.73,"body":"Facebook page where the"},{"speaker":"Synergy IQ","startTime":3662.73,"endTime":3666.81,"body":"discussion continues after the"},{"speaker":"Synergy IQ","startTime":3662.73,"endTime":3666.81,"body":"show. join our mailing list so"},{"speaker":"Synergy IQ","startTime":3666.81,"endTime":3672.57,"body":"you'll know what's happening"},{"speaker":"Synergy IQ","startTime":3666.81,"endTime":3672.57,"body":"next at Synergy iq.com.au. And"},{"speaker":"Synergy IQ","startTime":3672.57,"endTime":3675.99,"body":"of course, don't forget to"},{"speaker":"Synergy IQ","startTime":3672.57,"endTime":3675.99,"body":"subscribe to this podcast. And"},{"speaker":"Synergy IQ","startTime":3675.99,"endTime":3679.02,"body":"if you really enjoyed it, please"},{"speaker":"Synergy IQ","startTime":3675.99,"endTime":3679.02,"body":"share it with your friends."}]}