{"version":"1.0.0","segments":[{"speaker":"Synergy IQ","startTime":1.05,"endTime":4.17,"body":"Welcome to creating"},{"speaker":"Synergy IQ","startTime":1.05,"endTime":4.17,"body":"synergy where we explore what it"},{"speaker":"Synergy IQ","startTime":4.17,"endTime":8.34,"body":"takes to transform. We are"},{"speaker":"Synergy IQ","startTime":4.17,"endTime":8.34,"body":"powered by Synergy IQ. Our"},{"speaker":"Synergy IQ","startTime":8.34,"endTime":11.4,"body":"mission is to help leaders"},{"speaker":"Synergy IQ","startTime":8.34,"endTime":11.4,"body":"create world class businesses"},{"speaker":"Synergy IQ","startTime":11.43,"endTime":15.66,"body":"where people are safe, valued,"},{"speaker":"Synergy IQ","startTime":11.43,"endTime":15.66,"body":"inspired and fulfilled. We can"},{"speaker":"Synergy IQ","startTime":15.66,"endTime":18.66,"body":"only do this with our amazing"},{"speaker":"Synergy IQ","startTime":15.66,"endTime":18.66,"body":"community. So thank you for"},{"speaker":"Synergy IQ","startTime":18.66,"endTime":19.23,"body":"listening."},{"speaker":"Daniel Franco","startTime":20.89,"endTime":23.14,"body":"Hi there,"},{"speaker":"Daniel Franco","startTime":20.89,"endTime":23.14,"body":"synergises. And welcome back to"},{"speaker":"Daniel Franco","startTime":23.14,"endTime":27.01,"body":"another episode of The creating"},{"speaker":"Daniel Franco","startTime":23.14,"endTime":27.01,"body":"synergy Podcast. I am Daniel"},{"speaker":"Daniel Franco","startTime":27.01,"endTime":30.16,"body":"Franco, your host and today we"},{"speaker":"Daniel Franco","startTime":27.01,"endTime":30.16,"body":"are very lucky to speak with a"},{"speaker":"Daniel Franco","startTime":30.16,"endTime":33.1,"body":"man who is one of the best"},{"speaker":"Daniel Franco","startTime":30.16,"endTime":33.1,"body":"storage banks of knowledge that"},{"speaker":"Daniel Franco","startTime":33.1,"endTime":37.9,"body":"I've ever met. His name is Adam"},{"speaker":"Daniel Franco","startTime":33.1,"endTime":37.9,"body":"Thompson. I seriously this guy's"},{"speaker":"Daniel Franco","startTime":37.9,"endTime":42.88,"body":"the ability to rattle of one 15"},{"speaker":"Daniel Franco","startTime":37.9,"endTime":42.88,"body":"on page 234 of Leo Tolstoy's war"},{"speaker":"Daniel Franco","startTime":42.88,"endTime":46.09,"body":"of peace. Well, maybe not that"},{"speaker":"Daniel Franco","startTime":42.88,"endTime":46.09,"body":"extreme, but it's absolutely"},{"speaker":"Daniel Franco","startTime":46.09,"endTime":49.39,"body":"amazing. Adam runs his own"},{"speaker":"Daniel Franco","startTime":46.09,"endTime":49.39,"body":"consulting business in the"},{"speaker":"Daniel Franco","startTime":49.39,"endTime":52.57,"body":"strategic and organizational"},{"speaker":"Daniel Franco","startTime":49.39,"endTime":52.57,"body":"design space. And he's known for"},{"speaker":"Daniel Franco","startTime":52.57,"endTime":55.6,"body":"having a deep knowledge of"},{"speaker":"Daniel Franco","startTime":52.57,"endTime":55.6,"body":"people in organizations and"},{"speaker":"Daniel Franco","startTime":55.6,"endTime":58.99,"body":"delivering this in a way that is"},{"speaker":"Daniel Franco","startTime":55.6,"endTime":58.99,"body":"straightforward, understandable"},{"speaker":"Daniel Franco","startTime":59.05,"endTime":63.52,"body":"and practical. He found that"},{"speaker":"Daniel Franco","startTime":59.05,"endTime":63.52,"body":"he's practicing 2012 after a"},{"speaker":"Daniel Franco","startTime":63.52,"endTime":66.43,"body":"successful executive career,"},{"speaker":"Daniel Franco","startTime":63.52,"endTime":66.43,"body":"which was focused on rebuilding"},{"speaker":"Daniel Franco","startTime":66.43,"endTime":68.98,"body":"teams, departments and"},{"speaker":"Daniel Franco","startTime":66.43,"endTime":68.98,"body":"businesses. And he's been"},{"speaker":"Daniel Franco","startTime":68.98,"endTime":71.98,"body":"involved in a range of profit"},{"speaker":"Daniel Franco","startTime":68.98,"endTime":71.98,"body":"and for purpose industries,"},{"speaker":"Daniel Franco","startTime":72.22,"endTime":76.63,"body":"working both in the UK and"},{"speaker":"Daniel Franco","startTime":72.22,"endTime":76.63,"body":"Australia. These ability to"},{"speaker":"Daniel Franco","startTime":76.63,"endTime":79.93,"body":"integrate the latest thinking of"},{"speaker":"Daniel Franco","startTime":76.63,"endTime":79.93,"body":"foundational concepts of work"},{"speaker":"Daniel Franco","startTime":79.93,"endTime":83.62,"body":"people in organizations, he"},{"speaker":"Daniel Franco","startTime":79.93,"endTime":83.62,"body":"loves to help ladies who are"},{"speaker":"Daniel Franco","startTime":83.62,"endTime":87.7,"body":"both reflective and results"},{"speaker":"Daniel Franco","startTime":83.62,"endTime":87.7,"body":"oriented and a seeking to create"},{"speaker":"Daniel Franco","startTime":87.7,"endTime":92.62,"body":"a strategy that will actually"},{"speaker":"Daniel Franco","startTime":87.7,"endTime":92.62,"body":"work. In today's podcast, Adam"},{"speaker":"Daniel Franco","startTime":92.62,"endTime":96.49,"body":"and I discuss these thoughts,"},{"speaker":"Daniel Franco","startTime":92.62,"endTime":96.49,"body":"why engagement within companies"},{"speaker":"Daniel Franco","startTime":96.49,"endTime":100.33,"body":"is at an all time low, and the"},{"speaker":"Daniel Franco","startTime":96.49,"endTime":100.33,"body":"fundamental strategies that you"},{"speaker":"Daniel Franco","startTime":100.33,"endTime":103.72,"body":"ladies can utilize in order to"},{"speaker":"Daniel Franco","startTime":100.33,"endTime":103.72,"body":"begin their process of"},{"speaker":"Daniel Franco","startTime":103.72,"endTime":107.62,"body":"improvement. We also discuss the"},{"speaker":"Daniel Franco","startTime":103.72,"endTime":107.62,"body":"different types of leaders he"},{"speaker":"Daniel Franco","startTime":107.62,"endTime":111.73,"body":"sees within businesses. And he's"},{"speaker":"Daniel Franco","startTime":107.62,"endTime":111.73,"body":"recommendations in the ways that"},{"speaker":"Daniel Franco","startTime":111.73,"endTime":115.57,"body":"we can actually raise our level"},{"speaker":"Daniel Franco","startTime":111.73,"endTime":115.57,"body":"of thinking. This was an"},{"speaker":"Daniel Franco","startTime":115.57,"endTime":119.35,"body":"enlightening podcast, and a must"},{"speaker":"Daniel Franco","startTime":115.57,"endTime":119.35,"body":"listen for all strategic leaders"},{"speaker":"Daniel Franco","startTime":119.35,"endTime":121.0,"body":"out there. I hope you enjoy."},{"speaker":"Daniel Franco","startTime":125.38,"endTime":128.65,"body":"So welcome back to the creating"},{"speaker":"Daniel Franco","startTime":125.38,"endTime":128.65,"body":"synergy podcast. My name is"},{"speaker":"Daniel Franco","startTime":128.65,"endTime":132.37,"body":"Daniel Franco, your host and"},{"speaker":"Daniel Franco","startTime":128.65,"endTime":132.37,"body":"today we have the man the myth,"},{"speaker":"Daniel Franco","startTime":132.4,"endTime":135.37,"body":"the legend. Adam Thompson,"},{"speaker":"Daniel Franco","startTime":132.4,"endTime":135.37,"body":"welcome to the show, man."},{"speaker":"Adam Thompson","startTime":135.49,"endTime":136.0,"body":"Thank you."},{"speaker":"Daniel Franco","startTime":137.29,"endTime":140.53,"body":"We want to start"},{"speaker":"Daniel Franco","startTime":137.29,"endTime":140.53,"body":"off by asking first question,"},{"speaker":"Daniel Franco","startTime":140.59,"endTime":143.56,"body":"who is Adam Thompson? And what"},{"speaker":"Daniel Franco","startTime":140.59,"endTime":143.56,"body":"do you do?"},{"speaker":"Adam Thompson","startTime":143.62,"endTime":146.89,"body":"Yeah, sure. I"},{"speaker":"Adam Thompson","startTime":143.62,"endTime":146.89,"body":"guess I'm a guy who knows a lot"},{"speaker":"Adam Thompson","startTime":146.89,"endTime":150.7,"body":"about organizations and people"},{"speaker":"Adam Thompson","startTime":146.89,"endTime":150.7,"body":"in them. And I'm someone who"},{"speaker":"Adam Thompson","startTime":150.7,"endTime":155.35,"body":"just likes being valuable. So"},{"speaker":"Adam Thompson","startTime":150.7,"endTime":155.35,"body":"ultimately, I remember being"},{"speaker":"Adam Thompson","startTime":155.38,"endTime":159.16,"body":"[inaudible audio], I would have"},{"speaker":"Adam Thompson","startTime":155.38,"endTime":159.16,"body":"been 10 or 12 years old. And I"},{"speaker":"Adam Thompson","startTime":159.16,"endTime":161.98,"body":"found my dad was in business, a"},{"speaker":"Adam Thompson","startTime":159.16,"endTime":161.98,"body":"found in his bookshelf a book"},{"speaker":"Adam Thompson","startTime":161.98,"endTime":164.8,"body":"called you know, the classic the"},{"speaker":"Adam Thompson","startTime":161.98,"endTime":164.8,"body":"one minute manager. Yes, I read"},{"speaker":"Adam Thompson","startTime":164.8,"endTime":167.56,"body":"that. And I remember finding it"},{"speaker":"Adam Thompson","startTime":164.8,"endTime":167.56,"body":"interesting. I don't remember"},{"speaker":"Adam Thompson","startTime":167.56,"endTime":169.51,"body":"exactly what I did with it or"},{"speaker":"Adam Thompson","startTime":167.56,"endTime":169.51,"body":"anything like that. But it was"},{"speaker":"Adam Thompson","startTime":169.51,"endTime":172.06,"body":"definitely something was"},{"speaker":"Adam Thompson","startTime":169.51,"endTime":172.06,"body":"interesting. So looking back,"},{"speaker":"Adam Thompson","startTime":172.06,"endTime":175.21,"body":"yeah, Rick, and I always had"},{"speaker":"Adam Thompson","startTime":172.06,"endTime":175.21,"body":"this, I'm into this management"},{"speaker":"Adam Thompson","startTime":175.21,"endTime":178.69,"body":"or this work sort of stuff."},{"speaker":"Adam Thompson","startTime":175.21,"endTime":178.69,"body":"Yeah. So and then I went to uni."},{"speaker":"Adam Thompson","startTime":179.29,"endTime":183.13,"body":"I did economics, I didn't have"},{"speaker":"Adam Thompson","startTime":179.29,"endTime":183.13,"body":"the guts to do art. Because I"},{"speaker":"Adam Thompson","startTime":183.13,"endTime":185.38,"body":"didn't want to do accounting."},{"speaker":"Adam Thompson","startTime":183.13,"endTime":185.38,"body":"And I wish I'd had the guts to"},{"speaker":"Adam Thompson","startTime":185.38,"endTime":188.86,"body":"do art because that's a degree I"},{"speaker":"Adam Thompson","startTime":185.38,"endTime":188.86,"body":"really admire. Yeah, but it's"},{"speaker":"Adam Thompson","startTime":188.86,"endTime":189.79,"body":"the next life. That's"},{"speaker":"Adam Thompson","startTime":191.49,"endTime":193.53,"body":"odd economics. Because"},{"speaker":"Adam Thompson","startTime":191.49,"endTime":193.53,"body":"economics, you get to have three"},{"speaker":"Adam Thompson","startTime":193.53,"endTime":196.77,"body":"electives. Three compulsories,"},{"speaker":"Adam Thompson","startTime":193.53,"endTime":196.77,"body":"out of eight versus accounting"},{"speaker":"Adam Thompson","startTime":196.77,"endTime":200.04,"body":"had five, so do economics. And"},{"speaker":"Adam Thompson","startTime":196.77,"endTime":200.04,"body":"then a friend said you want to"},{"speaker":"Adam Thompson","startTime":200.04,"endTime":202.68,"body":"do law. So I said, Okay, so I've"},{"speaker":"Adam Thompson","startTime":200.04,"endTime":202.68,"body":"gotten the law. And then I'll"},{"speaker":"Adam Thompson","startTime":202.68,"endTime":205.86,"body":"become a qualified barrister and"},{"speaker":"Adam Thompson","startTime":202.68,"endTime":205.86,"body":"solicitor, because I was going"},{"speaker":"Adam Thompson","startTime":205.86,"endTime":208.83,"body":"to go to London, and I thought"},{"speaker":"Adam Thompson","startTime":205.86,"endTime":208.83,"body":"that'd be useful qualification"},{"speaker":"Adam Thompson","startTime":208.83,"endTime":211.89,"body":"to have. So I'm kind of like,"},{"speaker":"Adam Thompson","startTime":208.83,"endTime":211.89,"body":"I've never worked as a lawyer on"},{"speaker":"Adam Thompson","startTime":211.89,"endTime":214.68,"body":"the equivalent of a doctor who's"},{"speaker":"Adam Thompson","startTime":211.89,"endTime":214.68,"body":"got a medical degree has never"},{"speaker":"Adam Thompson","startTime":214.68,"endTime":217.65,"body":"been a doctor yet. So I'm kind"},{"speaker":"Adam Thompson","startTime":214.68,"endTime":217.65,"body":"of like, they're excellent. Then"},{"speaker":"Adam Thompson","startTime":217.65,"endTime":219.69,"body":"when I got back from London, it"},{"speaker":"Adam Thompson","startTime":217.65,"endTime":219.69,"body":"was knowledge base to have"},{"speaker":"Adam Thompson","startTime":219.69,"endTime":223.44,"body":"though. It's handy in a way it"},{"speaker":"Adam Thompson","startTime":219.69,"endTime":223.44,"body":"gives you like a perspective of,"},{"speaker":"Adam Thompson","startTime":224.13,"endTime":226.89,"body":"we can come up with any answer"},{"speaker":"Adam Thompson","startTime":224.13,"endTime":226.89,"body":"we want. That's what's new."},{"speaker":"Adam Thompson","startTime":228.1,"endTime":230.26,"body":"But I did a subject called"},{"speaker":"Adam Thompson","startTime":228.1,"endTime":230.26,"body":"jurisprudence, philosophy of"},{"speaker":"Adam Thompson","startTime":230.26,"endTime":234.85,"body":"law. And I got a massive market,"},{"speaker":"Adam Thompson","startTime":230.26,"endTime":234.85,"body":"like I got, I think, in 92, or"},{"speaker":"Adam Thompson","startTime":234.85,"endTime":238.0,"body":"93. It just flooded my boat in"},{"speaker":"Adam Thompson","startTime":234.85,"endTime":238.0,"body":"the sense of, um, because I had"},{"speaker":"Adam Thompson","startTime":238.0,"endTime":240.85,"body":"this tutor. And I remember he"},{"speaker":"Adam Thompson","startTime":238.0,"endTime":240.85,"body":"said, there. He pointed at the"},{"speaker":"Adam Thompson","startTime":240.85,"endTime":244.15,"body":"edge of his desk, and he said, I"},{"speaker":"Adam Thompson","startTime":240.85,"endTime":244.15,"body":"see a pink elephant. And"},{"speaker":"Adam Thompson","startTime":244.15,"endTime":247.72,"body":"everyone went silent. And then"},{"speaker":"Adam Thompson","startTime":244.15,"endTime":247.72,"body":"he said, so I'm seeing a pink"},{"speaker":"Adam Thompson","startTime":247.72,"endTime":250.6,"body":"elephant, which means we have a"},{"speaker":"Adam Thompson","startTime":247.72,"endTime":250.6,"body":"problem here, because we don't"},{"speaker":"Adam Thompson","startTime":250.6,"endTime":253.72,"body":"have the same reality. And that"},{"speaker":"Adam Thompson","startTime":250.6,"endTime":253.72,"body":"was the first of a tutorial. And"},{"speaker":"Adam Thompson","startTime":253.72,"endTime":255.85,"body":"I was sitting there thinking,"},{"speaker":"Adam Thompson","startTime":253.72,"endTime":255.85,"body":"yeah, I'm into this. Yeah, this"},{"speaker":"Adam Thompson","startTime":255.85,"endTime":259.51,"body":"is gonna go Yeah. All About"},{"speaker":"Adam Thompson","startTime":255.85,"endTime":259.51,"body":"perspective. perspective, your"},{"speaker":"Adam Thompson","startTime":259.54,"endTime":262.93,"body":"angles. What is reality? Yeah, I"},{"speaker":"Adam Thompson","startTime":259.54,"endTime":262.93,"body":"ended up doing my final thesis"},{"speaker":"Adam Thompson","startTime":262.93,"endTime":265.57,"body":"on the book Zen and the Art of"},{"speaker":"Adam Thompson","startTime":262.93,"endTime":265.57,"body":"motorcycle maintenance and how"},{"speaker":"Adam Thompson","startTime":265.57,"endTime":268.6,"body":"it relates to golf swings from"},{"speaker":"Adam Thompson","startTime":265.57,"endTime":268.6,"body":"the book, the inner game of"},{"speaker":"Adam Thompson","startTime":268.6,"endTime":271.33,"body":"golf. Okay, right. And I still"},{"speaker":"Adam Thompson","startTime":268.6,"endTime":271.33,"body":"remember reason Professor"},{"speaker":"Adam Thompson","startTime":271.33,"endTime":273.76,"body":"Michael Detmold. He wrote, I"},{"speaker":"Adam Thompson","startTime":271.33,"endTime":273.76,"body":"think our conversation on this"},{"speaker":"Adam Thompson","startTime":273.76,"endTime":276.7,"body":"topic has now been completed."},{"speaker":"Adam Thompson","startTime":273.76,"endTime":276.7,"body":"Remember the city?"},{"speaker":"Daniel Franco","startTime":277.8,"endTime":282.42,"body":"So we want to"},{"speaker":"Daniel Franco","startTime":277.8,"endTime":282.42,"body":"release the Zen. That's my"},{"speaker":"Daniel Franco","startTime":282.42,"endTime":285.27,"body":"desert island, but yeah, that's"},{"speaker":"Daniel Franco","startTime":282.42,"endTime":285.27,"body":"the one that is a I've heard"},{"speaker":"Daniel Franco","startTime":285.27,"endTime":288.21,"body":"it's really great. I've got it"},{"speaker":"Daniel Franco","startTime":285.27,"endTime":288.21,"body":"sitting on my shelf. I haven't"},{"speaker":"Daniel Franco","startTime":288.21,"endTime":288.75,"body":"read it yet."},{"speaker":"Adam Thompson","startTime":288.78,"endTime":291.6,"body":"Yeah, it's just"},{"speaker":"Adam Thompson","startTime":288.78,"endTime":291.6,"body":"um, it's hard to describe how"},{"speaker":"Adam Thompson","startTime":291.6,"endTime":294.24,"body":"good it is. It's practical. It's"},{"speaker":"Adam Thompson","startTime":291.6,"endTime":294.24,"body":"deep. It's um,"},{"speaker":"Daniel Franco","startTime":294.27,"endTime":296.19,"body":"it's almost It's"},{"speaker":"Daniel Franco","startTime":294.27,"endTime":296.19,"body":"New Age philosophies. And it"},{"speaker":"Daniel Franco","startTime":296.19,"endTime":296.61,"body":"really"},{"speaker":"Adam Thompson","startTime":296.64,"endTime":299.25,"body":"you like"},{"speaker":"Adam Thompson","startTime":296.64,"endTime":299.25,"body":"philosophy? Told with a story"},{"speaker":"Adam Thompson","startTime":299.25,"endTime":302.22,"body":"about a father and son. Which is"},{"speaker":"Adam Thompson","startTime":299.25,"endTime":302.22,"body":"pretty much true. The story"},{"speaker":"Adam Thompson","startTime":302.25,"endTime":305.01,"body":"Yeah, yes easily does it all in"},{"speaker":"Adam Thompson","startTime":302.25,"endTime":305.01,"body":"book I read it once every"},{"speaker":"Adam Thompson","startTime":305.01,"endTime":307.02,"body":"probably two or three years. I"},{"speaker":"Adam Thompson","startTime":305.01,"endTime":307.02,"body":"sort of remember it's been long"},{"speaker":"Adam Thompson","startTime":307.02,"endTime":310.53,"body":"enough now kind of that I'll"},{"speaker":"Adam Thompson","startTime":307.02,"endTime":310.53,"body":"read it again. Yeah, so that's"},{"speaker":"Adam Thompson","startTime":310.53,"endTime":311.61,"body":"that's my desert island book"},{"speaker":"Daniel Franco","startTime":311.7,"endTime":313.74,"body":"mine that I've"},{"speaker":"Daniel Franco","startTime":311.7,"endTime":313.74,"body":"mentioned a couple of times in"},{"speaker":"Daniel Franco","startTime":313.74,"endTime":318.0,"body":"the show. The Alchemist is one"},{"speaker":"Daniel Franco","startTime":313.74,"endTime":318.0,"body":"that I tuned back to just to get"},{"speaker":"Daniel Franco","startTime":318.0,"endTime":319.32,"body":"really inspired by the journey."},{"speaker":"Adam Thompson","startTime":319.38,"endTime":320.88,"body":"Do you go Kindle?"},{"speaker":"Adam Thompson","startTime":319.38,"endTime":320.88,"body":"Or does it sit on?"},{"speaker":"Daniel Franco","startTime":320.91,"endTime":324.24,"body":"I have the"},{"speaker":"Daniel Franco","startTime":320.91,"endTime":324.24,"body":"hardcopy books I find if I"},{"speaker":"Daniel Franco","startTime":324.24,"endTime":327.54,"body":"really Kindle is no different to"},{"speaker":"Daniel Franco","startTime":324.24,"endTime":327.54,"body":"looking at my phone. Right? So"},{"speaker":"Daniel Franco","startTime":327.57,"endTime":331.35,"body":"yeah, the the I don't know why."},{"speaker":"Daniel Franco","startTime":327.57,"endTime":331.35,"body":"And I highlight a lot, not so"},{"speaker":"Daniel Franco","startTime":331.35,"endTime":334.02,"body":"much the fictional stories but"},{"speaker":"Daniel Franco","startTime":331.35,"endTime":334.02,"body":"the nonfiction stuff or"},{"speaker":"Daniel Franco","startTime":334.02,"endTime":337.23,"body":"highlight take notes. So I'm not"},{"speaker":"Daniel Franco","startTime":334.02,"endTime":337.23,"body":"really good enough on the"},{"speaker":"Daniel Franco","startTime":337.23,"endTime":339.6,"body":"Kindle. I do have a Kindle, I"},{"speaker":"Daniel Franco","startTime":337.23,"endTime":339.6,"body":"just don't use it."},{"speaker":"Adam Thompson","startTime":339.99,"endTime":341.73,"body":"You know, you do"},{"speaker":"Adam Thompson","startTime":339.99,"endTime":341.73,"body":"the Kindle highlighting. And"},{"speaker":"Adam Thompson","startTime":341.73,"endTime":343.77,"body":"then you get a thing called read"},{"speaker":"Adam Thompson","startTime":341.73,"endTime":343.77,"body":"wise. And then that"},{"speaker":"Adam Thompson","startTime":343.77,"endTime":345.87,"body":"automatically collects all your"},{"speaker":"Adam Thompson","startTime":343.77,"endTime":345.87,"body":"highlights, and then you can get"},{"speaker":"Adam Thompson","startTime":345.87,"endTime":349.17,"body":"it to email you five a day. So"},{"speaker":"Adam Thompson","startTime":345.87,"endTime":349.17,"body":"it's like getting your own"},{"speaker":"Adam Thompson","startTime":349.17,"endTime":352.08,"body":"perfectly curated instant, good"},{"speaker":"Adam Thompson","startTime":349.17,"endTime":352.08,"body":"quote, list."},{"speaker":"Daniel Franco","startTime":352.89,"endTime":354.63,"body":"What you get the"},{"speaker":"Daniel Franco","startTime":352.89,"endTime":354.63,"body":"app on the Kindle?"},{"speaker":"Adam Thompson","startTime":354.96,"endTime":356.76,"body":"you get read wise"},{"speaker":"Adam Thompson","startTime":354.96,"endTime":356.76,"body":"you sign up to I think it's an"},{"speaker":"Adam Thompson","startTime":356.76,"endTime":359.31,"body":"app as well. It automatically"},{"speaker":"Adam Thompson","startTime":356.76,"endTime":359.31,"body":"syncs your Kindle hightlights"},{"speaker":"Adam Thompson","startTime":359.31,"endTime":361.71,"body":"over there. So when I'm doing"},{"speaker":"Adam Thompson","startTime":359.31,"endTime":361.71,"body":"videos and stuff, a lot of the"},{"speaker":"Adam Thompson","startTime":361.71,"endTime":364.08,"body":"times I'll just go through read"},{"speaker":"Adam Thompson","startTime":361.71,"endTime":364.08,"body":"wise, and I think that's a good"},{"speaker":"Adam Thompson","startTime":364.08,"endTime":367.38,"body":"point. I might do a video on"},{"speaker":"Adam Thompson","startTime":364.08,"endTime":367.38,"body":"that. So yeah, it's really it's"},{"speaker":"Adam Thompson","startTime":367.38,"endTime":368.13,"body":"a it's a great"},{"speaker":"Daniel Franco","startTime":368.13,"endTime":370.68,"body":"You may just"},{"speaker":"Daniel Franco","startTime":368.13,"endTime":370.68,"body":"taking me off all those books."},{"speaker":"Daniel Franco","startTime":370.0,"endTime":377.11,"body":"So family kids."},{"speaker":"Adam Thompson","startTime":377.14,"endTime":379.33,"body":"Yeah, got three"},{"speaker":"Adam Thompson","startTime":377.14,"endTime":379.33,"body":"kids. They're in year three year"},{"speaker":"Adam Thompson","startTime":379.33,"endTime":383.08,"body":"one and kindy. Yeah, right. So"},{"speaker":"Adam Thompson","startTime":379.33,"endTime":383.08,"body":"that's two boys and a girl, the"},{"speaker":"Adam Thompson","startTime":383.08,"endTime":385.99,"body":"last ones in kindy. And I say"},{"speaker":"Adam Thompson","startTime":383.08,"endTime":385.99,"body":"last on purpose, and definitely"},{"speaker":"Adam Thompson","startTime":387.07,"endTime":391.09,"body":"the last with you in the rap"},{"speaker":"Adam Thompson","startTime":387.07,"endTime":391.09,"body":"game. That's for sure. Now, I"},{"speaker":"Adam Thompson","startTime":391.09,"endTime":394.42,"body":"found the first few years of"},{"speaker":"Adam Thompson","startTime":391.09,"endTime":394.42,"body":"being a parent a real struggle."},{"speaker":"Adam Thompson","startTime":394.48,"endTime":398.26,"body":"It was the first time I reckon"},{"speaker":"Adam Thompson","startTime":394.48,"endTime":398.26,"body":"that on a genuine thing that I"},{"speaker":"Adam Thompson","startTime":398.29,"endTime":401.65,"body":"couldn't do naturally. Yeah,"},{"speaker":"Adam Thompson","startTime":398.29,"endTime":401.65,"body":"like I played baseball at a good"},{"speaker":"Adam Thompson","startTime":401.65,"endTime":404.23,"body":"level, just within the state."},{"speaker":"Adam Thompson","startTime":401.65,"endTime":404.23,"body":"You know, and I worked hard, and"},{"speaker":"Adam Thompson","startTime":404.23,"endTime":406.9,"body":"I tried. But you know, I had a"},{"speaker":"Adam Thompson","startTime":404.23,"endTime":406.9,"body":"bit of a natural ability at it."},{"speaker":"Adam Thompson","startTime":406.93,"endTime":409.93,"body":"Yeah. And in school, I had a bit"},{"speaker":"Adam Thompson","startTime":406.93,"endTime":409.93,"body":"of a natural ability. So it was"},{"speaker":"Adam Thompson","startTime":409.93,"endTime":412.87,"body":"only till I had kids that I"},{"speaker":"Adam Thompson","startTime":409.93,"endTime":412.87,"body":"realized, Jesus, not that I'm"},{"speaker":"Adam Thompson","startTime":412.93,"endTime":415.06,"body":"awesome at everything. It's the"},{"speaker":"Adam Thompson","startTime":412.93,"endTime":415.06,"body":"fact that I've always just done"},{"speaker":"Adam Thompson","startTime":415.06,"endTime":418.27,"body":"things I'm naturally good at"},{"speaker":"Adam Thompson","startTime":415.06,"endTime":418.27,"body":"this is real. Real awakening."},{"speaker":"Adam Thompson","startTime":418.27,"endTime":420.52,"body":"Actually, I'm I'm embarrassed to"},{"speaker":"Adam Thompson","startTime":418.27,"endTime":420.52,"body":"think that if I hadn't done it,"},{"speaker":"Adam Thompson","startTime":421.0,"endTime":424.84,"body":"the sort of tosser I might be in"},{"speaker":"Adam Thompson","startTime":421.0,"endTime":424.84,"body":"the sense of thinking I'm"},{"speaker":"Adam Thompson","startTime":424.84,"endTime":428.11,"body":"someone who's good at stuff."},{"speaker":"Adam Thompson","startTime":424.84,"endTime":428.11,"body":"Yeah, some really good blinkers"},{"speaker":"Adam Thompson","startTime":428.11,"endTime":432.01,"body":"on. Well, what more worldly"},{"speaker":"Adam Thompson","startTime":428.11,"endTime":432.01,"body":"perspective by having Yeah,"},{"speaker":"Adam Thompson","startTime":432.07,"endTime":434.56,"body":"you're not that good. The other"},{"speaker":"Adam Thompson","startTime":432.07,"endTime":434.56,"body":"thing that was interesting was"},{"speaker":"Adam Thompson","startTime":434.56,"endTime":437.77,"body":"finding out that, um, I've never"},{"speaker":"Adam Thompson","startTime":434.56,"endTime":437.77,"body":"been that good. Generally"},{"speaker":"Adam Thompson","startTime":437.77,"endTime":440.14,"body":"speaking, I mean, specific"},{"speaker":"Adam Thompson","startTime":437.77,"endTime":440.14,"body":"stuff, but none of the friends"},{"speaker":"Adam Thompson","startTime":440.14,"endTime":442.45,"body":"or people who love me kid so it"},{"speaker":"Adam Thompson","startTime":440.14,"endTime":442.45,"body":"was really it was really nice"},{"speaker":"Adam Thompson","startTime":442.45,"endTime":447.01,"body":"thing about it was just me. Say"},{"speaker":"Adam Thompson","startTime":442.45,"endTime":447.01,"body":"that was nice."},{"speaker":"Daniel Franco","startTime":447.01,"endTime":449.77,"body":"So I found I"},{"speaker":"Daniel Franco","startTime":447.01,"endTime":449.77,"body":"remember when I first had my"},{"speaker":"Daniel Franco","startTime":449.77,"endTime":454.21,"body":"kids, I remember my first"},{"speaker":"Daniel Franco","startTime":449.77,"endTime":454.21,"body":"daughter sitting down watching"},{"speaker":"Daniel Franco","startTime":454.75,"endTime":458.11,"body":"TV, like a movie or something"},{"speaker":"Daniel Franco","startTime":454.75,"endTime":458.11,"body":"like that. I mean, just sci fi."},{"speaker":"Daniel Franco","startTime":458.11,"endTime":460.45,"body":"So I remember it was a sci fi"},{"speaker":"Daniel Franco","startTime":458.11,"endTime":460.45,"body":"movie. I can't remember what it"},{"speaker":"Daniel Franco","startTime":460.45,"endTime":465.4,"body":"was. And I remember it was 11"},{"speaker":"Daniel Franco","startTime":460.45,"endTime":465.4,"body":"o'clock. My wife, we used to do"},{"speaker":"Daniel Franco","startTime":465.4,"endTime":468.34,"body":"sort of the shift work, and she"},{"speaker":"Daniel Franco","startTime":465.4,"endTime":468.34,"body":"would do and I'd say up and do"},{"speaker":"Daniel Franco","startTime":468.34,"endTime":473.02,"body":"the 11 o'clock, two o'clock fade"},{"speaker":"Daniel Franco","startTime":468.34,"endTime":473.02,"body":"or whatever it was. She I"},{"speaker":"Daniel Franco","startTime":473.02,"endTime":476.17,"body":"remember her my wife being in"},{"speaker":"Daniel Franco","startTime":473.02,"endTime":476.17,"body":"bed and my daughter Ana started"},{"speaker":"Daniel Franco","startTime":476.17,"endTime":480.01,"body":"crying at around 10 o'clock."},{"speaker":"Daniel Franco","startTime":476.17,"endTime":480.01,"body":"Yeah, it's not even your time to"},{"speaker":"Daniel Franco","startTime":480.01,"endTime":482.77,"body":"be fed. Yes. What are you doing?"},{"speaker":"Daniel Franco","startTime":480.01,"endTime":482.77,"body":"Yeah. And I remember the thought"},{"speaker":"Daniel Franco","startTime":482.77,"endTime":486.46,"body":"process that went through my"},{"speaker":"Daniel Franco","startTime":482.77,"endTime":486.46,"body":"head that I actually when shit,"},{"speaker":"Daniel Franco","startTime":486.73,"endTime":490.93,"body":"it is no longer about me. Yeah,"},{"speaker":"Daniel Franco","startTime":486.73,"endTime":490.93,"body":"yeah. I it's not what"},{"speaker":"Adam Thompson","startTime":490.96,"endTime":493.57,"body":"and it's a"},{"speaker":"Adam Thompson","startTime":490.96,"endTime":493.57,"body":"staggering realization. Yeah. I"},{"speaker":"Adam Thompson","startTime":493.57,"endTime":497.17,"body":"wonder it's, I think it would be"},{"speaker":"Adam Thompson","startTime":493.57,"endTime":497.17,"body":"high percentage on men more than"},{"speaker":"Adam Thompson","startTime":497.17,"endTime":502.0,"body":"women. If men really can get"},{"speaker":"Adam Thompson","startTime":497.17,"endTime":502.0,"body":"that probably, huh. You know,"},{"speaker":"Adam Thompson","startTime":502.0,"endTime":506.02,"body":"because, like, the way I see it,"},{"speaker":"Adam Thompson","startTime":502.0,"endTime":506.02,"body":"like, I was born in a society"},{"speaker":"Adam Thompson","startTime":506.02,"endTime":508.39,"body":"made for me, you know, like, I'm"},{"speaker":"Adam Thompson","startTime":506.02,"endTime":508.39,"body":"a middle aged white, straight"},{"speaker":"Adam Thompson","startTime":508.39,"endTime":512.2,"body":"male. Yeah. And so there's"},{"speaker":"Adam Thompson","startTime":508.39,"endTime":512.2,"body":"almost this deep sense of It's"},{"speaker":"Adam Thompson","startTime":512.2,"endTime":514.6,"body":"embarrassing to say, shock when"},{"speaker":"Adam Thompson","startTime":512.2,"endTime":514.6,"body":"you have to do something, you"},{"speaker":"Adam Thompson","startTime":514.6,"endTime":517.9,"body":"just don't feel like doing it."},{"speaker":"Adam Thompson","startTime":514.6,"endTime":517.9,"body":"You know, and that's, to me, the"},{"speaker":"Adam Thompson","startTime":517.9,"endTime":521.02,"body":"emotional worker, like I'm 46."},{"speaker":"Adam Thompson","startTime":517.9,"endTime":521.02,"body":"So the emotional work of my last"},{"speaker":"Adam Thompson","startTime":521.02,"endTime":525.7,"body":"10 years has been to actually"},{"speaker":"Adam Thompson","startTime":521.02,"endTime":525.7,"body":"become an adult. Yeah, it's been"},{"speaker":"Adam Thompson","startTime":525.73,"endTime":526.03,"body":"hard."},{"speaker":"Daniel Franco","startTime":526.06,"endTime":528.04,"body":"It's a big growth"},{"speaker":"Daniel Franco","startTime":526.06,"endTime":528.04,"body":"learning. The other thing is"},{"speaker":"Daniel Franco","startTime":528.04,"endTime":531.19,"body":"knowing that you got these"},{"speaker":"Daniel Franco","startTime":528.04,"endTime":531.19,"body":"little creatures running around,"},{"speaker":"Daniel Franco","startTime":532.33,"endTime":536.2,"body":"watching and learning everything"},{"speaker":"Daniel Franco","startTime":532.33,"endTime":536.2,"body":"you do every action that you"},{"speaker":"Daniel Franco","startTime":536.2,"endTime":540.55,"body":"take every reaction that you"},{"speaker":"Daniel Franco","startTime":536.2,"endTime":540.55,"body":"have. Yep, they are sucking in"},{"speaker":"Daniel Franco","startTime":540.55,"endTime":542.95,"body":"that knowledge. Yeah. And"},{"speaker":"Daniel Franco","startTime":540.55,"endTime":542.95,"body":"building their own little"},{"speaker":"Daniel Franco","startTime":542.95,"endTime":546.4,"body":"personality. Yeah, it's a big"},{"speaker":"Daniel Franco","startTime":542.95,"endTime":546.4,"body":"responsibility to have on"},{"speaker":"Daniel Franco","startTime":546.4,"endTime":549.82,"body":"someone who hasn't got it right"},{"speaker":"Daniel Franco","startTime":546.4,"endTime":549.82,"body":"themselves. So no, the thing is"},{"speaker":"Daniel Franco","startTime":549.82,"endTime":553.57,"body":"this, even if you're an asshole,"},{"speaker":"Daniel Franco","startTime":549.82,"endTime":553.57,"body":"they still think you're awesome."},{"speaker":"Daniel Franco","startTime":554.17,"endTime":556.87,"body":"And so they look good. So they"},{"speaker":"Daniel Franco","startTime":554.17,"endTime":556.87,"body":"will adjust the view of"},{"speaker":"Daniel Franco","startTime":556.87,"endTime":559.3,"body":"relationships and now according"},{"speaker":"Daniel Franco","startTime":556.87,"endTime":559.3,"body":"to have a relationship with an"},{"speaker":"Daniel Franco","startTime":559.3,"endTime":561.58,"body":"asshole, so it is true. So"},{"speaker":"Daniel Franco","startTime":559.3,"endTime":561.58,"body":"that's the level of deep stuff"},{"speaker":"Daniel Franco","startTime":561.58,"endTime":564.67,"body":"that's going on. Yeah, at a"},{"speaker":"Daniel Franco","startTime":561.58,"endTime":564.67,"body":"really early basis that either"},{"speaker":"Daniel Franco","startTime":564.67,"endTime":567.58,"body":"way they connected to you. The"},{"speaker":"Daniel Franco","startTime":564.67,"endTime":567.58,"body":"question is what sort of person"},{"speaker":"Daniel Franco","startTime":567.58,"endTime":571.57,"body":"are they connected to? So that's"},{"speaker":"Daniel Franco","startTime":567.58,"endTime":571.57,"body":"true, yes, for long enough, so"},{"speaker":"Daniel Franco","startTime":571.63,"endTime":574.87,"body":"and so what you see a lot of"},{"speaker":"Daniel Franco","startTime":571.63,"endTime":574.87,"body":"workplace stuff when things"},{"speaker":"Daniel Franco","startTime":574.87,"endTime":577.6,"body":"aren't working, okay, in the"},{"speaker":"Daniel Franco","startTime":574.87,"endTime":577.6,"body":"workplace, you'll see some of"},{"speaker":"Daniel Franco","startTime":577.6,"endTime":581.17,"body":"that sort of things coming. It's"},{"speaker":"Daniel Franco","startTime":577.6,"endTime":581.17,"body":"almost like not everyone brings"},{"speaker":"Daniel Franco","startTime":581.17,"endTime":583.93,"body":"a shit into the workplace, but"},{"speaker":"Daniel Franco","startTime":581.17,"endTime":583.93,"body":"workplaces can easily trigger"},{"speaker":"Daniel Franco","startTime":583.93,"endTime":586.63,"body":"people shit. Hmm. So the"},{"speaker":"Daniel Franco","startTime":583.93,"endTime":586.63,"body":"solution isn't everyone in the"},{"speaker":"Daniel Franco","startTime":586.63,"endTime":589.75,"body":"workplace has to do therapy. But"},{"speaker":"Daniel Franco","startTime":586.63,"endTime":589.75,"body":"if we're not thinking about how"},{"speaker":"Daniel Franco","startTime":589.75,"endTime":592.57,"body":"organizations work, remembering"},{"speaker":"Daniel Franco","startTime":589.75,"endTime":592.57,"body":"that everyone's got shit under"},{"speaker":"Daniel Franco","startTime":592.57,"endTime":596.38,"body":"the surface, yeah, that we're"},{"speaker":"Daniel Franco","startTime":592.57,"endTime":596.38,"body":"easily able to just sort of open"},{"speaker":"Daniel Franco","startTime":596.38,"endTime":598.54,"body":"the hatches and all that shit is"},{"speaker":"Daniel Franco","startTime":596.38,"endTime":598.54,"body":"going to come out and then we"},{"speaker":"Daniel Franco","startTime":598.54,"endTime":601.09,"body":"can start blaming the people for"},{"speaker":"Daniel Franco","startTime":598.54,"endTime":601.09,"body":"that. Not realizing that you"},{"speaker":"Daniel Franco","startTime":601.09,"endTime":603.34,"body":"know, they've got a bit of"},{"speaker":"Daniel Franco","startTime":601.09,"endTime":603.34,"body":"responsibility, but the way we"},{"speaker":"Daniel Franco","startTime":603.34,"endTime":606.28,"body":"set the place up can easily"},{"speaker":"Daniel Franco","startTime":603.34,"endTime":606.28,"body":"trigger whatever each person"},{"speaker":"Daniel Franco","startTime":606.28,"endTime":609.49,"body":"shit is, you know, some people"},{"speaker":"Daniel Franco","startTime":606.28,"endTime":609.49,"body":"go quiet some go over the top"},{"speaker":"Daniel Franco","startTime":609.49,"endTime":613.66,"body":"some way the stress internally,"},{"speaker":"Daniel Franco","startTime":609.49,"endTime":613.66,"body":"some become achieving tosses"},{"speaker":"Daniel Franco","startTime":613.66,"endTime":615.88,"body":"that then identify with like"},{"speaker":"Daniel Franco","startTime":613.66,"endTime":615.88,"body":"everyone's got their own yeah"},{"speaker":"Daniel Franco","startTime":615.88,"endTime":618.13,"body":"shit. Yeah, that's gonna come"},{"speaker":"Daniel Franco","startTime":615.88,"endTime":618.13,"body":"out in the workplace."},{"speaker":"Daniel Franco","startTime":618.67,"endTime":622.3,"body":"You are be lucky. We're diving"},{"speaker":"Daniel Franco","startTime":618.67,"endTime":622.3,"body":"into straightaway what you do"},{"speaker":"Daniel Franco","startTime":622.3,"endTime":626.05,"body":"you are a consultant that works."},{"speaker":"Daniel Franco","startTime":622.3,"endTime":626.05,"body":"Yeah. Organizational"},{"speaker":"Daniel Franco","startTime":626.74,"endTime":628.36,"body":"organizational development"},{"speaker":"Daniel Franco","startTime":626.74,"endTime":628.36,"body":"strategy."},{"speaker":"Adam Thompson","startTime":628.0,"endTime":629.89,"body":"Yeah, generally I"},{"speaker":"Adam Thompson","startTime":628.0,"endTime":629.89,"body":"call it strategy and"},{"speaker":"Adam Thompson","startTime":629.89,"endTime":632.92,"body":"organizational design. So the"},{"speaker":"Adam Thompson","startTime":629.89,"endTime":632.92,"body":"way that describes it is, it's"},{"speaker":"Adam Thompson","startTime":632.92,"endTime":636.01,"body":"um, where's the organization"},{"speaker":"Adam Thompson","startTime":632.92,"endTime":636.01,"body":"going? What do we know where"},{"speaker":"Adam Thompson","startTime":636.01,"endTime":638.47,"body":"we're going roughly how we're"},{"speaker":"Adam Thompson","startTime":636.01,"endTime":638.47,"body":"going to get there? And are we"},{"speaker":"Adam Thompson","startTime":638.47,"endTime":642.13,"body":"set up with how to do it? And"},{"speaker":"Adam Thompson","startTime":638.47,"endTime":642.13,"body":"the setup normally involves how"},{"speaker":"Adam Thompson","startTime":642.13,"endTime":644.59,"body":"we structured what practices do"},{"speaker":"Adam Thompson","startTime":642.13,"endTime":644.59,"body":"we use? What do we look at? How"},{"speaker":"Adam Thompson","startTime":644.59,"endTime":645.37,"body":"do we treat each other?"},{"speaker":"Daniel Franco","startTime":645.4,"endTime":648.46,"body":"Yeah, that's what"},{"speaker":"Daniel Franco","startTime":645.4,"endTime":648.46,"body":"you were saying before? I mean,"},{"speaker":"Daniel Franco","startTime":648.46,"endTime":652.93,"body":"I know you work a lot on"},{"speaker":"Daniel Franco","startTime":648.46,"endTime":652.93,"body":"fundamentals. Yeah. You're the"},{"speaker":"Daniel Franco","startTime":652.93,"endTime":655.45,"body":"point you just made before is"},{"speaker":"Daniel Franco","startTime":652.93,"endTime":655.45,"body":"there's a lot of other stuff"},{"speaker":"Daniel Franco","startTime":655.45,"endTime":658.21,"body":"fundamentally going wrong. Yeah,"},{"speaker":"Daniel Franco","startTime":655.45,"endTime":658.21,"body":"before you can even start to"},{"speaker":"Daniel Franco","startTime":658.21,"endTime":660.43,"body":"scratch the surface of what's"},{"speaker":"Daniel Franco","startTime":658.21,"endTime":660.43,"body":"happening in a strategy world."},{"speaker":"Daniel Franco","startTime":660.46,"endTime":662.47,"body":"Yeah, and you dive into that a"},{"speaker":"Daniel Franco","startTime":660.46,"endTime":662.47,"body":"little bit more?"},{"speaker":"Adam Thompson","startTime":662.69,"endTime":664.7,"body":"when in terms of"},{"speaker":"Adam Thompson","startTime":662.69,"endTime":664.7,"body":"things going wrong, it's just"},{"speaker":"Adam Thompson","startTime":664.73,"endTime":668.99,"body":"it's all a bubbling mess, to a"},{"speaker":"Adam Thompson","startTime":664.73,"endTime":668.99,"body":"great degree there. Like as in"},{"speaker":"Adam Thompson","startTime":668.99,"endTime":672.95,"body":"you know, it, it's kind of um,"},{"speaker":"Adam Thompson","startTime":668.99,"endTime":672.95,"body":"like, heaps of stuff gets done"},{"speaker":"Adam Thompson","startTime":672.95,"endTime":674.93,"body":"in the world every day, like"},{"speaker":"Adam Thompson","startTime":672.95,"endTime":674.93,"body":"we're sitting here in a nice"},{"speaker":"Adam Thompson","startTime":674.93,"endTime":677.21,"body":"room, we've actually got some"},{"speaker":"Adam Thompson","startTime":674.93,"endTime":677.21,"body":"nice technology around us. So"},{"speaker":"Adam Thompson","startTime":677.42,"endTime":680.84,"body":"despite all the rubbish and the"},{"speaker":"Adam Thompson","startTime":677.42,"endTime":680.84,"body":"pain going on our workplaces,"},{"speaker":"Adam Thompson","startTime":680.84,"endTime":684.08,"body":"stuff just keeps actually"},{"speaker":"Adam Thompson","startTime":680.84,"endTime":684.08,"body":"occurring. Yet, it seems to"},{"speaker":"Adam Thompson","startTime":684.08,"endTime":686.81,"body":"occur with a lot of pain. And I"},{"speaker":"Adam Thompson","startTime":684.08,"endTime":686.81,"body":"think that's what happens"},{"speaker":"Adam Thompson","startTime":686.81,"endTime":689.72,"body":"whenever you throw a group of"},{"speaker":"Adam Thompson","startTime":686.81,"endTime":689.72,"body":"humans together into some sort"},{"speaker":"Adam Thompson","startTime":689.72,"endTime":691.82,"body":"of setting. And remember the key"},{"speaker":"Adam Thompson","startTime":689.72,"endTime":691.82,"body":"difference between the workplace"},{"speaker":"Adam Thompson","startTime":691.82,"endTime":694.79,"body":"and a social occasion. It's the"},{"speaker":"Adam Thompson","startTime":691.82,"endTime":694.79,"body":"idea of being goal directed,"},{"speaker":"Adam Thompson","startTime":694.79,"endTime":697.34,"body":"there's some sort of either"},{"speaker":"Adam Thompson","startTime":694.79,"endTime":697.34,"body":"clear or not so clear goal, but"},{"speaker":"Adam Thompson","startTime":697.34,"endTime":700.34,"body":"some feeling of a direction that"},{"speaker":"Adam Thompson","startTime":697.34,"endTime":700.34,"body":"we should be going in. Yeah,"},{"speaker":"Adam Thompson","startTime":700.37,"endTime":703.82,"body":"that forces people together. And"},{"speaker":"Adam Thompson","startTime":700.37,"endTime":703.82,"body":"then that's going to it's almost"},{"speaker":"Adam Thompson","startTime":703.82,"endTime":706.25,"body":"now press play on tape. And"},{"speaker":"Adam Thompson","startTime":703.82,"endTime":706.25,"body":"we're going to see predictable"},{"speaker":"Adam Thompson","startTime":706.25,"endTime":707.15,"body":"things happen from that."},{"speaker":"Daniel Franco","startTime":707.42,"endTime":710.48,"body":"So purpose vision"},{"speaker":"Daniel Franco","startTime":707.42,"endTime":710.48,"body":"value, you're saying, all"},{"speaker":"Daniel Franco","startTime":710.51,"endTime":713.21,"body":"businesses need that and that"},{"speaker":"Daniel Franco","startTime":710.51,"endTime":713.21,"body":"the fundamentals that you're"},{"speaker":"Adam Thompson","startTime":713.0,"endTime":715.7,"body":"I think it's easy"},{"speaker":"Adam Thompson","startTime":713.0,"endTime":715.7,"body":"to say, but there's kind of a"},{"speaker":"Adam Thompson","startTime":713.21,"endTime":713.72,"body":"talking about,"},{"speaker":"Adam Thompson","startTime":715.7,"endTime":718.76,"body":"point where it's like saying,"},{"speaker":"Adam Thompson","startTime":715.7,"endTime":718.76,"body":"well, to win, the Premiership is"},{"speaker":"Adam Thompson","startTime":718.76,"endTime":722.15,"body":"easy. All you need to do is make"},{"speaker":"Adam Thompson","startTime":718.76,"endTime":722.15,"body":"the finals and then get rid of"},{"speaker":"Adam Thompson","startTime":722.15,"endTime":724.76,"body":"the grandfather when the Grand"},{"speaker":"Adam Thompson","startTime":722.15,"endTime":724.76,"body":"Finals. Yeah. So I think by"},{"speaker":"Adam Thompson","startTime":724.76,"endTime":727.82,"body":"saying that a purpose and a"},{"speaker":"Adam Thompson","startTime":724.76,"endTime":727.82,"body":"vision we forget, that's kind of"},{"speaker":"Adam Thompson","startTime":727.82,"endTime":731.18,"body":"the outcome you're looking for."},{"speaker":"Adam Thompson","startTime":727.82,"endTime":731.18,"body":"It's not the method. Yeah. And"},{"speaker":"Adam Thompson","startTime":731.24,"endTime":734.36,"body":"the purpose and vision thing,"},{"speaker":"Adam Thompson","startTime":731.24,"endTime":734.36,"body":"it's never quite as good as"},{"speaker":"Adam Thompson","startTime":734.36,"endTime":738.05,"body":"people think it is. And the only"},{"speaker":"Adam Thompson","startTime":734.36,"endTime":738.05,"body":"standard required there is good"},{"speaker":"Adam Thompson","startTime":738.05,"endTime":741.2,"body":"enough that I've got half a clue"},{"speaker":"Adam Thompson","startTime":738.05,"endTime":741.2,"body":"about what I need to do. That's"},{"speaker":"Adam Thompson","startTime":741.2,"endTime":742.97,"body":"it. Because if you go for the"},{"speaker":"Adam Thompson","startTime":741.2,"endTime":742.97,"body":"perfect one, you are going to"},{"speaker":"Adam Thompson","startTime":742.97,"endTime":745.76,"body":"end up with one of those. We"},{"speaker":"Adam Thompson","startTime":742.97,"endTime":745.76,"body":"make world class quality"},{"speaker":"Adam Thompson","startTime":745.76,"endTime":748.28,"body":"products on a quality scale"},{"speaker":"Adam Thompson","startTime":745.76,"endTime":748.28,"body":"strategically, blah, blah, blah,"},{"speaker":"Adam Thompson","startTime":748.34,"endTime":751.01,"body":"you're going to end up with one"},{"speaker":"Adam Thompson","startTime":748.34,"endTime":751.01,"body":"of those things. Yeah. And that"},{"speaker":"Adam Thompson","startTime":751.01,"endTime":754.61,"body":"man looks at neither race or"},{"speaker":"Adam Thompson","startTime":751.01,"endTime":754.61,"body":"taste, either. We think that"},{"speaker":"Adam Thompson","startTime":754.61,"endTime":757.01,"body":"people who put those together"},{"speaker":"Adam Thompson","startTime":754.61,"endTime":757.01,"body":"are well meaning and they want"},{"speaker":"Adam Thompson","startTime":757.01,"endTime":759.29,"body":"to do a good job. So they're not"},{"speaker":"Adam Thompson","startTime":757.01,"endTime":759.29,"body":"putting it together to think I'm"},{"speaker":"Adam Thompson","startTime":759.29,"endTime":762.62,"body":"going to be boring here. they"},{"speaker":"Adam Thompson","startTime":759.29,"endTime":762.62,"body":"genuinely want to do a good job."},{"speaker":"Adam Thompson","startTime":762.62,"endTime":764.96,"body":"But something happens to them"},{"speaker":"Adam Thompson","startTime":762.62,"endTime":764.96,"body":"between when they were first"},{"speaker":"Adam Thompson","startTime":764.96,"endTime":767.72,"body":"working, and they thought that"},{"speaker":"Adam Thompson","startTime":764.96,"endTime":767.72,"body":"stuff was a bunch of shit. Yeah,"},{"speaker":"Adam Thompson","startTime":768.17,"endTime":770.21,"body":"you end up in a role where"},{"speaker":"Adam Thompson","startTime":768.17,"endTime":770.21,"body":"you're sitting there. Yeah, the"},{"speaker":"Adam Thompson","startTime":770.21,"endTime":773.03,"body":"level of guts required to put"},{"speaker":"Adam Thompson","startTime":770.21,"endTime":773.03,"body":"out a purpose or a vision."},{"speaker":"Adam Thompson","startTime":773.57,"endTime":777.08,"body":"That's actually specific, yeah,"},{"speaker":"Adam Thompson","startTime":773.57,"endTime":777.08,"body":"that people can kind of think to"},{"speaker":"Adam Thompson","startTime":777.08,"endTime":779.3,"body":"get behind you. It takes more"},{"speaker":"Adam Thompson","startTime":777.08,"endTime":779.3,"body":"guts than we realize, because"},{"speaker":"Adam Thompson","startTime":779.3,"endTime":781.64,"body":"you have to be different to all"},{"speaker":"Adam Thompson","startTime":779.3,"endTime":781.64,"body":"your general manager and CEO"},{"speaker":"Adam Thompson","startTime":781.64,"endTime":784.43,"body":"mates. Yeah. And sometimes"},{"speaker":"Adam Thompson","startTime":781.64,"endTime":784.43,"body":"that's a bit of the work I do is"},{"speaker":"Adam Thompson","startTime":784.43,"endTime":787.67,"body":"to help people almost to have"},{"speaker":"Adam Thompson","startTime":784.43,"endTime":787.67,"body":"the guts to be different by"},{"speaker":"Adam Thompson","startTime":787.67,"endTime":789.26,"body":"showing them it's going to be"},{"speaker":"Adam Thompson","startTime":787.67,"endTime":789.26,"body":"okay."},{"speaker":"Adam Thompson","startTime":789.71,"endTime":793.58,"body":"Do you think that they get"},{"speaker":"Adam Thompson","startTime":789.71,"endTime":793.58,"body":"wrapped up in the corporate"},{"speaker":"Adam Thompson","startTime":793.58,"endTime":794.0,"body":"world?"},{"speaker":"Adam Thompson","startTime":794.75,"endTime":797.72,"body":"wrapped up in the corporate"},{"speaker":"Adam Thompson","startTime":794.75,"endTime":797.72,"body":"world, but it's more than that."},{"speaker":"Adam Thompson","startTime":797.72,"endTime":800.39,"body":"There's a guy called Peter"},{"speaker":"Adam Thompson","startTime":797.72,"endTime":800.39,"body":"block. And he's like, he's one"},{"speaker":"Adam Thompson","startTime":800.39,"endTime":803.03,"body":"of my kind of you call them book"},{"speaker":"Adam Thompson","startTime":800.39,"endTime":803.03,"body":"mentors? Yeah, although I"},{"speaker":"Adam Thompson","startTime":803.06,"endTime":805.52,"body":"connected with him on LinkedIn,"},{"speaker":"Adam Thompson","startTime":803.06,"endTime":805.52,"body":"I was like, I got this childish,"},{"speaker":"Adam Thompson","startTime":805.52,"endTime":809.18,"body":"it's real pickup optic"},{"speaker":"Adam Thompson","startTime":805.52,"endTime":809.18,"body":"connection. Excuse me, I might"},{"speaker":"Daniel Franco","startTime":810.84,"endTime":811.8,"body":"get up for"},{"speaker":"Daniel Franco","startTime":810.84,"endTime":811.8,"body":"coffee."},{"speaker":"Adam Thompson","startTime":813.1,"endTime":814.51,"body":"I think I even"},{"speaker":"Adam Thompson","startTime":813.1,"endTime":814.51,"body":"sent him a message as if he was"},{"speaker":"Adam Thompson","startTime":814.51,"endTime":820.24,"body":"gonna respond. No he's a legend,"},{"speaker":"Adam Thompson","startTime":814.51,"endTime":820.24,"body":"when he started in the 60s,"},{"speaker":"Adam Thompson","startTime":820.24,"endTime":822.43,"body":"when, um, you might have heard"},{"speaker":"Adam Thompson","startTime":820.24,"endTime":822.43,"body":"of a thing called tea groups"},{"speaker":"Adam Thompson","startTime":822.43,"endTime":824.65,"body":"that was palling bunch of"},{"speaker":"Adam Thompson","startTime":822.43,"endTime":824.65,"body":"executives into a room and"},{"speaker":"Adam Thompson","startTime":824.65,"endTime":826.66,"body":"getting him to talk about their"},{"speaker":"Adam Thompson","startTime":824.65,"endTime":826.66,"body":"feelings, all that sort of he's"},{"speaker":"Adam Thompson","startTime":826.66,"endTime":830.17,"body":"written a few books, isn't"},{"speaker":"Adam Thompson","startTime":826.66,"endTime":830.17,"body":"there? Yeah. And he's progress"},{"speaker":"Adam Thompson","startTime":830.17,"endTime":833.32,"body":"has been from organizations just"},{"speaker":"Adam Thompson","startTime":830.17,"endTime":833.32,"body":"now doing communities in this"},{"speaker":"Adam Thompson","startTime":833.32,"endTime":836.86,"body":"brilliant thing as his brains"},{"speaker":"Adam Thompson","startTime":833.32,"endTime":836.86,"body":"expanded. Yeah, but he worked"},{"speaker":"Adam Thompson","startTime":836.86,"endTime":839.14,"body":"with a philosopher called Peter,"},{"speaker":"Adam Thompson","startTime":836.86,"endTime":839.14,"body":"Kirsten Bohm. And what they"},{"speaker":"Adam Thompson","startTime":839.14,"endTime":842.23,"body":"pointed out is, we're running"},{"speaker":"Adam Thompson","startTime":839.14,"endTime":842.23,"body":"from anxiety a lot of the time."},{"speaker":"Adam Thompson","startTime":842.8,"endTime":845.83,"body":"And if you couch everything in"},{"speaker":"Adam Thompson","startTime":842.8,"endTime":845.83,"body":"the idea, just to try to"},{"speaker":"Adam Thompson","startTime":845.83,"endTime":847.69,"body":"understand it. So this isn't the"},{"speaker":"Adam Thompson","startTime":845.83,"endTime":847.69,"body":"truth, we just have to"},{"speaker":"Adam Thompson","startTime":847.69,"endTime":850.87,"body":"understand that people are"},{"speaker":"Adam Thompson","startTime":847.69,"endTime":850.87,"body":"taking actions to avoid anxiety."},{"speaker":"Adam Thompson","startTime":851.65,"endTime":854.41,"body":"That's what explains why we get"},{"speaker":"Adam Thompson","startTime":851.65,"endTime":854.41,"body":"so many generic statements and"},{"speaker":"Adam Thompson","startTime":854.41,"endTime":855.97,"body":"that sort of thing, because"},{"speaker":"Adam Thompson","startTime":854.41,"endTime":855.97,"body":"you're generally going to be"},{"speaker":"Adam Thompson","startTime":855.97,"endTime":858.46,"body":"safe. If you say something, if"},{"speaker":"Adam Thompson","startTime":855.97,"endTime":858.46,"body":"you get out your values, and"},{"speaker":"Adam Thompson","startTime":858.46,"endTime":861.31,"body":"you've got the word integrity in"},{"speaker":"Adam Thompson","startTime":858.46,"endTime":861.31,"body":"there somewhere or trust you're"},{"speaker":"Adam Thompson","startTime":861.31,"endTime":862.96,"body":"going to have innovation in"},{"speaker":"Adam Thompson","startTime":861.31,"endTime":862.96,"body":"there somewhere because you have"},{"speaker":"Adam Thompson","startTime":862.96,"endTime":865.51,"body":"to in the current era, yeah, you"},{"speaker":"Adam Thompson","startTime":862.96,"endTime":865.51,"body":"probably would have had"},{"speaker":"Adam Thompson","startTime":865.51,"endTime":867.7,"body":"efficiency in there. If we go"},{"speaker":"Adam Thompson","startTime":865.51,"endTime":867.7,"body":"back 20 years ago, a lot there's"},{"speaker":"Adam Thompson","startTime":867.7,"endTime":871.03,"body":"certain placeholder words that"},{"speaker":"Adam Thompson","startTime":867.7,"endTime":871.03,"body":"will be seen. So the level of"},{"speaker":"Adam Thompson","startTime":871.03,"endTime":874.84,"body":"guts it takes to have a say some"},{"speaker":"Adam Thompson","startTime":871.03,"endTime":874.84,"body":"values that say we do these"},{"speaker":"Adam Thompson","startTime":874.84,"endTime":877.69,"body":"three things and the rest we"},{"speaker":"Adam Thompson","startTime":874.84,"endTime":877.69,"body":"just assume, yeah, that means"},{"speaker":"Adam Thompson","startTime":877.69,"endTime":879.52,"body":"you're going to be different."},{"speaker":"Adam Thompson","startTime":877.69,"endTime":879.52,"body":"Yeah. And that does take some"},{"speaker":"Adam Thompson","startTime":879.52,"endTime":879.97,"body":"guts."},{"speaker":"Daniel Franco","startTime":880.45,"endTime":882.52,"body":"It is funny"},{"speaker":"Daniel Franco","startTime":880.45,"endTime":882.52,"body":"because Michelle Holland, you"},{"speaker":"Daniel Franco","startTime":882.52,"endTime":885.64,"body":"know, business partner here at"},{"speaker":"Daniel Franco","startTime":882.52,"endTime":885.64,"body":"Synergy IQ she works with a lot"},{"speaker":"Daniel Franco","startTime":885.64,"endTime":889.75,"body":"of companies and values and"},{"speaker":"Daniel Franco","startTime":885.64,"endTime":889.75,"body":"vision and common school a"},{"speaker":"Daniel Franco","startTime":889.75,"endTime":895.0,"body":"thread for her when speaking to"},{"speaker":"Daniel Franco","startTime":889.75,"endTime":895.0,"body":"our clients is integrity,"},{"speaker":"Daniel Franco","startTime":895.06,"endTime":898.75,"body":"innovative innovation, these"},{"speaker":"Daniel Franco","startTime":895.06,"endTime":898.75,"body":"words they should just be they"},{"speaker":"Daniel Franco","startTime":898.75,"endTime":901.96,"body":"shouldn't be a word on the wall"},{"speaker":"Daniel Franco","startTime":898.75,"endTime":901.96,"body":"you should just go about you."},{"speaker":"Adam Thompson","startTime":901.99,"endTime":904.06,"body":"We don't punch we"},{"speaker":"Adam Thompson","startTime":901.99,"endTime":904.06,"body":"don't punch people. Yeah, yeah,"},{"speaker":"Adam Thompson","startTime":904.06,"endTime":904.66,"body":"that's not a value."},{"speaker":"Daniel Franco","startTime":904.66,"endTime":907.39,"body":"Yeah, 100%."},{"speaker":"Daniel Franco","startTime":904.66,"endTime":907.39,"body":"Aligns you a lot when use is"},{"speaker":"Daniel Franco","startTime":907.39,"endTime":911.68,"body":"Don't be a jerk, right? That's"},{"speaker":"Daniel Franco","startTime":907.39,"endTime":911.68,"body":"common sense. Yeah, don't do it"},{"speaker":"Daniel Franco","startTime":911.68,"endTime":914.83,"body":"that way. But to strive for"},{"speaker":"Daniel Franco","startTime":911.68,"endTime":914.83,"body":"something greater than what is"},{"speaker":"Daniel Franco","startTime":914.83,"endTime":919.09,"body":"normal, or what is expected from"},{"speaker":"Daniel Franco","startTime":914.83,"endTime":919.09,"body":"society is a proper purpose that"},{"speaker":"Daniel Franco","startTime":919.12,"endTime":920.08,"body":"we get to work to."},{"speaker":"Adam Thompson","startTime":920.0,"endTime":922.58,"body":"Yeah, we get this"},{"speaker":"Adam Thompson","startTime":920.0,"endTime":922.58,"body":"other dichotomy as well, which"},{"speaker":"Adam Thompson","startTime":922.58,"endTime":925.94,"body":"is, there's this little bit of"},{"speaker":"Adam Thompson","startTime":922.58,"endTime":925.94,"body":"an attempt to be too inspiring."},{"speaker":"Adam Thompson","startTime":925.94,"endTime":927.74,"body":"There's been a lot of books put"},{"speaker":"Adam Thompson","startTime":925.94,"endTime":927.74,"body":"out to say, the importance of"},{"speaker":"Adam Thompson","startTime":927.74,"endTime":931.22,"body":"the inspiring vision and that"},{"speaker":"Adam Thompson","startTime":927.74,"endTime":931.22,"body":"sort of stuff. Just put out a"},{"speaker":"Adam Thompson","startTime":931.22,"endTime":933.8,"body":"good enough Peter block calls it"},{"speaker":"Adam Thompson","startTime":931.22,"endTime":933.8,"body":"a possibility just put out a"},{"speaker":"Adam Thompson","startTime":933.8,"endTime":936.23,"body":"good enough possibility. So it's"},{"speaker":"Adam Thompson","startTime":933.8,"endTime":936.23,"body":"got to be enough that it's far"},{"speaker":"Adam Thompson","startTime":936.23,"endTime":939.38,"body":"enough away that it seems like"},{"speaker":"Adam Thompson","startTime":936.23,"endTime":939.38,"body":"that's worth going for. But it"},{"speaker":"Adam Thompson","startTime":939.38,"endTime":942.65,"body":"can't be impossible. So the key"},{"speaker":"Adam Thompson","startTime":939.38,"endTime":942.65,"body":"word is possibility. Yeah, not"},{"speaker":"Adam Thompson","startTime":942.65,"endTime":944.87,"body":"impossible, and just describe"},{"speaker":"Adam Thompson","startTime":942.65,"endTime":944.87,"body":"it. And if it describes some"},{"speaker":"Adam Thompson","startTime":944.87,"endTime":947.51,"body":"sort of future state, that seems"},{"speaker":"Adam Thompson","startTime":944.87,"endTime":947.51,"body":"reasonable and worth having a"},{"speaker":"Adam Thompson","startTime":947.51,"endTime":950.72,"body":"crack at, that'll work. So even"},{"speaker":"Adam Thompson","startTime":947.51,"endTime":950.72,"body":"if it's a boring thing, that's"},{"speaker":"Adam Thompson","startTime":950.72,"endTime":954.68,"body":"not saving the world. Just"},{"speaker":"Adam Thompson","startTime":950.72,"endTime":954.68,"body":"remember, humans, goal directed"},{"speaker":"Adam Thompson","startTime":954.68,"endTime":956.87,"body":"creatures, when they're in the"},{"speaker":"Adam Thompson","startTime":954.68,"endTime":956.87,"body":"workplace, most times put up"},{"speaker":"Adam Thompson","startTime":956.87,"endTime":960.38,"body":"some sort of goal, that's not to"},{"speaker":"Adam Thompson","startTime":956.87,"endTime":960.38,"body":"crap. And people will respond."},{"speaker":"Adam Thompson","startTime":960.68,"endTime":963.02,"body":"Putting up a goal that seems"},{"speaker":"Adam Thompson","startTime":960.68,"endTime":963.02,"body":"magnificent, that's really"},{"speaker":"Adam Thompson","startTime":963.02,"endTime":965.54,"body":"vague, that doesn't do could"},{"speaker":"Adam Thompson","startTime":963.02,"endTime":965.54,"body":"apply to any organization won't"},{"speaker":"Adam Thompson","startTime":965.54,"endTime":970.31,"body":"work, neither to saying, we're"},{"speaker":"Adam Thompson","startTime":965.54,"endTime":970.31,"body":"going to just make it up as we"},{"speaker":"Adam Thompson","startTime":970.31,"endTime":972.65,"body":"go either. So and that's where"},{"speaker":"Adam Thompson","startTime":970.31,"endTime":972.65,"body":"you get a lock a lot of the"},{"speaker":"Adam Thompson","startTime":972.65,"endTime":975.5,"body":"modern movement towards"},{"speaker":"Adam Thompson","startTime":972.65,"endTime":975.5,"body":"emergence in the like,"},{"speaker":"Adam Thompson","startTime":975.71,"endTime":978.95,"body":"emergencies, a nice formal way"},{"speaker":"Adam Thompson","startTime":975.71,"endTime":978.95,"body":"to say we're making it up as we"},{"speaker":"Adam Thompson","startTime":978.95,"endTime":982.67,"body":"go. But that doesn't mean we"},{"speaker":"Adam Thompson","startTime":978.95,"endTime":982.67,"body":"have to have a detailed plan."},{"speaker":"Adam Thompson","startTime":982.76,"endTime":985.1,"body":"But it's good to have I kind of"},{"speaker":"Adam Thompson","startTime":982.76,"endTime":985.1,"body":"call it gravity, it's good to"},{"speaker":"Adam Thompson","startTime":985.1,"endTime":988.16,"body":"have some sort of sun or gravity"},{"speaker":"Adam Thompson","startTime":985.1,"endTime":988.16,"body":"thing that people can pull"},{"speaker":"Adam Thompson","startTime":988.16,"endTime":990.41,"body":"towards. But it doesn't need to"},{"speaker":"Adam Thompson","startTime":988.16,"endTime":990.41,"body":"be perfect."},{"speaker":"Daniel Franco","startTime":990.87,"endTime":994.44,"body":"Is it a catch 22?"},{"speaker":"Daniel Franco","startTime":990.87,"endTime":994.44,"body":"For leaders, though, you put"},{"speaker":"Daniel Franco","startTime":994.44,"endTime":996.66,"body":"something out there and there"},{"speaker":"Daniel Franco","startTime":994.44,"endTime":996.66,"body":"are some people who are going to"},{"speaker":"Daniel Franco","startTime":996.66,"endTime":999.33,"body":"get who are going to buy into"},{"speaker":"Daniel Franco","startTime":996.66,"endTime":999.33,"body":"it? Yeah, yeah, that's, you"},{"speaker":"Daniel Franco","startTime":999.33,"endTime":1004.1,"body":"know, let's use the Elan musk."},{"speaker":"Daniel Franco","startTime":999.33,"endTime":1004.1,"body":"You know, you walk into SpaceX,"},{"speaker":"Daniel Franco","startTime":1004.1,"endTime":1006.68,"body":"for example. And there's a"},{"speaker":"Daniel Franco","startTime":1004.1,"endTime":1006.68,"body":"picture of a spaceship on Mars,"},{"speaker":"Daniel Franco","startTime":1006.68,"endTime":1011.6,"body":"right? This is out there. What's"},{"speaker":"Daniel Franco","startTime":1006.68,"endTime":1011.6,"body":"the seems possible now? 10 years"},{"speaker":"Daniel Franco","startTime":1011.6,"endTime":1014.21,"body":"ago, we wouldn't have thought"},{"speaker":"Daniel Franco","startTime":1011.6,"endTime":1014.21,"body":"so. But it seems possible now."},{"speaker":"Daniel Franco","startTime":1014.75,"endTime":1017.75,"body":"Where people buy in like it."},{"speaker":"Daniel Franco","startTime":1014.75,"endTime":1017.75,"body":"Yes. Someone? What do I need to"},{"speaker":"Daniel Franco","startTime":1017.75,"endTime":1020.12,"body":"do? How do I go about it? But"},{"speaker":"Daniel Franco","startTime":1017.75,"endTime":1020.12,"body":"there are also people in the"},{"speaker":"Daniel Franco","startTime":1020.12,"endTime":1023.15,"body":"world who turn around and go,"},{"speaker":"Daniel Franco","startTime":1020.12,"endTime":1023.15,"body":"you're an idiot, right? Yeah."},{"speaker":"Daniel Franco","startTime":1023.18,"endTime":1026.54,"body":"What are you doing? Yeah, it's a"},{"speaker":"Daniel Franco","startTime":1023.18,"endTime":1026.54,"body":"constant catch. 22? Is that why"},{"speaker":"Daniel Franco","startTime":1026.54,"endTime":1030.29,"body":"that we find that businesses do"},{"speaker":"Daniel Franco","startTime":1026.54,"endTime":1030.29,"body":"find that safe playing ground"},{"speaker":"Daniel Franco","startTime":1030.29,"endTime":1032.72,"body":"where it's like, well, that's"},{"speaker":"Daniel Franco","startTime":1030.29,"endTime":1032.72,"body":"attainable. And that's easy. And"},{"speaker":"Daniel Franco","startTime":1032.78,"endTime":1035.93,"body":"most people will think, you"},{"speaker":"Daniel Franco","startTime":1032.78,"endTime":1035.93,"body":"know, so we're trying to appeal"},{"speaker":"Daniel Franco","startTime":1035.93,"endTime":1036.8,"body":"to the masses as it"},{"speaker":"Adam Thompson","startTime":1036.78,"endTime":1039.39,"body":"Yes, I think so."},{"speaker":"Adam Thompson","startTime":1036.78,"endTime":1039.39,"body":"And we forget, you can just do"},{"speaker":"Adam Thompson","startTime":1039.39,"endTime":1041.52,"body":"both, you can put out the mass"},{"speaker":"Adam Thompson","startTime":1039.39,"endTime":1041.52,"body":"spaceship and put out something"},{"speaker":"Adam Thompson","startTime":1041.52,"endTime":1044.7,"body":"really normal as well, like, um,"},{"speaker":"Adam Thompson","startTime":1041.52,"endTime":1044.7,"body":"so I kind of put both out there."},{"speaker":"Adam Thompson","startTime":1044.7,"endTime":1047.43,"body":"But what we forget is, those"},{"speaker":"Adam Thompson","startTime":1044.7,"endTime":1047.43,"body":"things are effective when they"},{"speaker":"Adam Thompson","startTime":1047.43,"endTime":1051.0,"body":"reflect conversations that have"},{"speaker":"Adam Thompson","startTime":1047.43,"endTime":1051.0,"body":"already occurred. So to put it"},{"speaker":"Adam Thompson","startTime":1051.0,"endTime":1053.88,"body":"one way, if you think you're"},{"speaker":"Adam Thompson","startTime":1051.0,"endTime":1053.88,"body":"going to change culture, by your"},{"speaker":"Adam Thompson","startTime":1053.88,"endTime":1057.99,"body":"posters on the wall, you're"},{"speaker":"Adam Thompson","startTime":1053.88,"endTime":1057.99,"body":"insane. Yeah. However, if you"},{"speaker":"Adam Thompson","startTime":1057.99,"endTime":1059.85,"body":"have a conversation about how"},{"speaker":"Adam Thompson","startTime":1057.99,"endTime":1059.85,"body":"you want to treat each other,"},{"speaker":"Adam Thompson","startTime":1059.85,"endTime":1062.22,"body":"the group itself agrees and then"},{"speaker":"Adam Thompson","startTime":1059.85,"endTime":1062.22,"body":"says we should put up a poster"},{"speaker":"Adam Thompson","startTime":1062.22,"endTime":1065.1,"body":"about that, then that's going to"},{"speaker":"Adam Thompson","startTime":1062.22,"endTime":1065.1,"body":"work. So the poster is kind of"},{"speaker":"Adam Thompson","startTime":1065.1,"endTime":1068.67,"body":"like a thing that reflects a"},{"speaker":"Adam Thompson","startTime":1065.1,"endTime":1068.67,"body":"conversation can have value as a"},{"speaker":"Adam Thompson","startTime":1068.67,"endTime":1071.07,"body":"secondary thing. And so with all"},{"speaker":"Adam Thompson","startTime":1068.67,"endTime":1071.07,"body":"this sort of stuff, whether"},{"speaker":"Adam Thompson","startTime":1071.07,"endTime":1073.17,"body":"we're talking the vision posters"},{"speaker":"Adam Thompson","startTime":1071.07,"endTime":1073.17,"body":"on the wall, or whatever, it's"},{"speaker":"Adam Thompson","startTime":1073.17,"endTime":1076.14,"body":"about the conversations that"},{"speaker":"Adam Thompson","startTime":1073.17,"endTime":1076.14,"body":"occur. And it's interesting that"},{"speaker":"Adam Thompson","startTime":1076.14,"endTime":1079.02,"body":"all the work I do, whether it's"},{"speaker":"Adam Thompson","startTime":1076.14,"endTime":1079.02,"body":"strategy or design, looking at"},{"speaker":"Adam Thompson","startTime":1079.02,"endTime":1081.78,"body":"how work systems work, all that"},{"speaker":"Adam Thompson","startTime":1079.02,"endTime":1081.78,"body":"sort of stuff, the common link"},{"speaker":"Adam Thompson","startTime":1081.78,"endTime":1084.9,"body":"is we're all going to end up in"},{"speaker":"Adam Thompson","startTime":1081.78,"endTime":1084.9,"body":"a room at some point. And we're"},{"speaker":"Adam Thompson","startTime":1084.9,"endTime":1087.06,"body":"going to be talking about two"},{"speaker":"Adam Thompson","startTime":1084.9,"endTime":1087.06,"body":"things often at the same time,"},{"speaker":"Adam Thompson","startTime":1087.27,"endTime":1089.25,"body":"we're going to be talking about"},{"speaker":"Adam Thompson","startTime":1087.27,"endTime":1089.25,"body":"the work. And we're going to be"},{"speaker":"Adam Thompson","startTime":1089.25,"endTime":1092.43,"body":"talking about how we treat each"},{"speaker":"Adam Thompson","startTime":1089.25,"endTime":1092.43,"body":"other. And that's I'm yet to"},{"speaker":"Adam Thompson","startTime":1092.43,"endTime":1094.26,"body":"find I kind of always have"},{"speaker":"Adam Thompson","startTime":1092.43,"endTime":1094.26,"body":"something in the back of my"},{"speaker":"Adam Thompson","startTime":1094.26,"endTime":1097.2,"body":"mind. Is there any other third"},{"speaker":"Adam Thompson","startTime":1094.26,"endTime":1097.2,"body":"category of conversation in the"},{"speaker":"Adam Thompson","startTime":1097.2,"endTime":1099.87,"body":"workplace? And I'm yet to find"},{"speaker":"Adam Thompson","startTime":1097.2,"endTime":1099.87,"body":"it, rather talking about the"},{"speaker":"Adam Thompson","startTime":1099.87,"endTime":1102.84,"body":"work? Or we're talking about how"},{"speaker":"Adam Thompson","startTime":1099.87,"endTime":1102.84,"body":"we treat each other? How are we"},{"speaker":"Adam Thompson","startTime":1102.84,"endTime":1105.87,"body":"going as people, when you say"},{"speaker":"Adam Thompson","startTime":1102.84,"endTime":1105.87,"body":"talk about a work, the word,"},{"speaker":"Adam Thompson","startTime":1106.35,"endTime":1109.26,"body":"strategy or strategy, the work"},{"speaker":"Adam Thompson","startTime":1106.35,"endTime":1109.26,"body":"could mean what the work should"},{"speaker":"Adam Thompson","startTime":1109.26,"endTime":1111.78,"body":"be? What would be appropriate"},{"speaker":"Adam Thompson","startTime":1109.26,"endTime":1111.78,"body":"work, that's the strategy stuff,"},{"speaker":"Adam Thompson","startTime":1111.81,"endTime":1113.76,"body":"we can talk about how the work"},{"speaker":"Adam Thompson","startTime":1111.81,"endTime":1113.76,"body":"is going, what do we need to"},{"speaker":"Adam Thompson","startTime":1113.76,"endTime":1116.67,"body":"change? all that sort of stuff,"},{"speaker":"Adam Thompson","startTime":1113.76,"endTime":1116.67,"body":"talking about the work? And then"},{"speaker":"Adam Thompson","startTime":1116.67,"endTime":1119.01,"body":"how we treat each other? How are"},{"speaker":"Adam Thompson","startTime":1116.67,"endTime":1119.01,"body":"we going? Is that part where you"},{"speaker":"Adam Thompson","startTime":1119.01,"endTime":1121.74,"body":"are saying, how are we going"},{"speaker":"Adam Thompson","startTime":1119.01,"endTime":1121.74,"body":"here? Look, everyone's eyes are"},{"speaker":"Adam Thompson","startTime":1121.74,"endTime":1123.96,"body":"hanging out of their head, it"},{"speaker":"Adam Thompson","startTime":1121.74,"endTime":1123.96,"body":"seems like we're stressed. Let's"},{"speaker":"Adam Thompson","startTime":1123.96,"endTime":1127.86,"body":"talk about that. Yeah. We seem"},{"speaker":"Adam Thompson","startTime":1123.96,"endTime":1127.86,"body":"to be getting snappy to each"},{"speaker":"Adam Thompson","startTime":1127.86,"endTime":1130.08,"body":"other, no one seems interested"},{"speaker":"Adam Thompson","startTime":1127.86,"endTime":1130.08,"body":"anymore. Let's talk about that."},{"speaker":"Adam Thompson","startTime":1130.08,"endTime":1132.24,"body":"And just being able to bring"},{"speaker":"Adam Thompson","startTime":1130.08,"endTime":1132.24,"body":"those conversations out onto the"},{"speaker":"Adam Thompson","startTime":1132.24,"endTime":1135.48,"body":"table. That can be quite useful."},{"speaker":"Adam Thompson","startTime":1132.24,"endTime":1135.48,"body":"And I've got a little bit of a,"},{"speaker":"Adam Thompson","startTime":1135.99,"endTime":1138.45,"body":"I don't know if you'd call it a"},{"speaker":"Adam Thompson","startTime":1135.99,"endTime":1138.45,"body":"trick, but I call it a Trojan"},{"speaker":"Adam Thompson","startTime":1138.45,"endTime":1141.51,"body":"horse. So I am I do a lot of"},{"speaker":"Adam Thompson","startTime":1138.45,"endTime":1141.51,"body":"work with Eli goldratt stuff."},{"speaker":"Adam Thompson","startTime":1141.78,"endTime":1144.81,"body":"Theory of Constraints, which"},{"speaker":"Adam Thompson","startTime":1141.78,"endTime":1144.81,"body":"people mistakenly think applies"},{"speaker":"Adam Thompson","startTime":1144.84,"endTime":1147.3,"body":"to production logic. They don't"},{"speaker":"Adam Thompson","startTime":1144.84,"endTime":1147.3,"body":"know very well, but but it's,"},{"speaker":"Adam Thompson","startTime":1147.39,"endTime":1149.88,"body":"it's brilliant in terms of"},{"speaker":"Adam Thompson","startTime":1147.39,"endTime":1149.88,"body":"getting focused on what's really"},{"speaker":"Adam Thompson","startTime":1149.88,"endTime":1152.85,"body":"going on here. But I can draw it"},{"speaker":"Adam Thompson","startTime":1149.88,"endTime":1152.85,"body":"up with some boxes and arrows in"},{"speaker":"Adam Thompson","startTime":1152.85,"endTime":1155.73,"body":"our work group through a couple"},{"speaker":"Adam Thompson","startTime":1152.85,"endTime":1155.73,"body":"of exercises so they can sort of"},{"speaker":"Adam Thompson","startTime":1155.76,"endTime":1158.64,"body":"see gold wrench genius always"},{"speaker":"Adam Thompson","startTime":1155.76,"endTime":1158.64,"body":"pointing out. I'm just a dude"},{"speaker":"Adam Thompson","startTime":1158.64,"endTime":1161.91,"body":"who can explain this, right?"},{"speaker":"Adam Thompson","startTime":1158.64,"endTime":1161.91,"body":"Yeah, genius is gold rat. But in"},{"speaker":"Adam Thompson","startTime":1161.91,"endTime":1164.85,"body":"having that conversation, I"},{"speaker":"Adam Thompson","startTime":1161.91,"endTime":1164.85,"body":"always I think the thing I bring"},{"speaker":"Adam Thompson","startTime":1164.85,"endTime":1168.12,"body":"is I know how to drop in certain"},{"speaker":"Adam Thompson","startTime":1164.85,"endTime":1168.12,"body":"sentences or questions. They get"},{"speaker":"Adam Thompson","startTime":1168.12,"endTime":1170.19,"body":"the group to talk about how they"},{"speaker":"Adam Thompson","startTime":1168.12,"endTime":1170.19,"body":"actually treating each other."},{"speaker":"Adam Thompson","startTime":1170.7,"endTime":1172.62,"body":"because no one's going to rock"},{"speaker":"Adam Thompson","startTime":1170.7,"endTime":1172.62,"body":"up, especially in a pretty"},{"speaker":"Adam Thompson","startTime":1172.71,"endTime":1176.07,"body":"result driven environment to"},{"speaker":"Adam Thompson","startTime":1172.71,"endTime":1176.07,"body":"say, let's do Kumbaya, but they"},{"speaker":"Adam Thompson","startTime":1176.07,"endTime":1178.8,"body":"will rock up to a workshop to"},{"speaker":"Adam Thompson","startTime":1176.07,"endTime":1178.8,"body":"talk about our work system and"},{"speaker":"Adam Thompson","startTime":1178.8,"endTime":1182.01,"body":"whether it's effective and what"},{"speaker":"Adam Thompson","startTime":1178.8,"endTime":1182.01,"body":"do we need to change. But in"},{"speaker":"Adam Thompson","startTime":1182.01,"endTime":1184.35,"body":"that the conversation, I know"},{"speaker":"Adam Thompson","startTime":1182.01,"endTime":1184.35,"body":"how to bring it across the"},{"speaker":"Adam Thompson","startTime":1184.35,"endTime":1186.21,"body":"saying, Well, one of the key"},{"speaker":"Adam Thompson","startTime":1184.35,"endTime":1186.21,"body":"things for results is going to"},{"speaker":"Adam Thompson","startTime":1186.21,"endTime":1189.3,"body":"be how we treat each other."},{"speaker":"Adam Thompson","startTime":1186.21,"endTime":1189.3,"body":"Maybe not in those words. So we"},{"speaker":"Adam Thompson","startTime":1189.3,"endTime":1192.27,"body":"end up talking about that as"},{"speaker":"Adam Thompson","startTime":1189.3,"endTime":1192.27,"body":"well. How do we sing Kumbaya"},{"speaker":"Adam Thompson","startTime":1192.27,"endTime":1195.09,"body":"together? Basically, yes, it's"},{"speaker":"Adam Thompson","startTime":1192.27,"endTime":1195.09,"body":"like we rock up to a workshop to"},{"speaker":"Adam Thompson","startTime":1195.09,"endTime":1197.94,"body":"discuss the how acoustic guitars"},{"speaker":"Adam Thompson","startTime":1195.09,"endTime":1197.94,"body":"work and how we're going to"},{"speaker":"Adam Thompson","startTime":1197.94,"endTime":1201.12,"body":"adjust the bridge and the string"},{"speaker":"Adam Thompson","startTime":1197.94,"endTime":1201.12,"body":"is not realized. But in doing"},{"speaker":"Adam Thompson","startTime":1201.12,"endTime":1203.31,"body":"that, we need to actually have a"},{"speaker":"Adam Thompson","startTime":1201.12,"endTime":1203.31,"body":"conversation to say, hey, what"},{"speaker":"Adam Thompson","startTime":1203.31,"endTime":1205.77,"body":"is having the strings tight"},{"speaker":"Adam Thompson","startTime":1203.31,"endTime":1205.77,"body":"melody? Yeah, you know, and then"},{"speaker":"Adam Thompson","startTime":1205.77,"endTime":1207.87,"body":"before you know it, the humans"},{"speaker":"Adam Thompson","startTime":1205.77,"endTime":1207.87,"body":"are connecting a bit better,"},{"speaker":"Adam Thompson","startTime":1208.56,"endTime":1209.88,"body":"while they're actually talking"},{"speaker":"Adam Thompson","startTime":1208.56,"endTime":1209.88,"body":"about the word."},{"speaker":"Daniel Franco","startTime":1211.19,"endTime":1215.15,"body":"Wait. So this is"},{"speaker":"Daniel Franco","startTime":1211.19,"endTime":1215.15,"body":"an amazing, I love this topic."},{"speaker":"Daniel Franco","startTime":1215.84,"endTime":1218.9,"body":"And I'm just flabbergasted by"},{"speaker":"Daniel Franco","startTime":1215.84,"endTime":1218.9,"body":"your ability to retain"},{"speaker":"Daniel Franco","startTime":1218.9,"endTime":1223.79,"body":"knowledge, by the way, you read"},{"speaker":"Daniel Franco","startTime":1218.9,"endTime":1223.79,"body":"it off probably 16 books in the"},{"speaker":"Daniel Franco","startTime":1223.79,"endTime":1224.78,"body":"first five minutes."},{"speaker":"Adam Thompson","startTime":1228.23,"endTime":1229.88,"body":"This is the one"},{"speaker":"Adam Thompson","startTime":1228.23,"endTime":1229.88,"body":"environment where my knowledge"},{"speaker":"Adam Thompson","startTime":1229.88,"endTime":1233.36,"body":"is useful. If you talk to my"},{"speaker":"Adam Thompson","startTime":1229.88,"endTime":1233.36,"body":"wife, and especially my my"},{"speaker":"Adam Thompson","startTime":1233.39,"endTime":1237.71,"body":"oldest, my oldest, my, he's in"},{"speaker":"Adam Thompson","startTime":1233.39,"endTime":1237.71,"body":"year three, he's now taken to"},{"speaker":"Adam Thompson","startTime":1237.71,"endTime":1241.37,"body":"looking at me going dad, that is"},{"speaker":"Adam Thompson","startTime":1237.71,"endTime":1241.37,"body":"useless information."},{"speaker":"Daniel Franco","startTime":1242.99,"endTime":1244.85,"body":"I'm just trying"},{"speaker":"Daniel Franco","startTime":1242.99,"endTime":1244.85,"body":"to put Lego together."},{"speaker":"Adam Thompson","startTime":1245.17,"endTime":1247.06,"body":"So I'm lucky this"},{"speaker":"Adam Thompson","startTime":1245.17,"endTime":1247.06,"body":"job called consultant and"},{"speaker":"Adam Thompson","startTime":1247.06,"endTime":1250.42,"body":"organizations exist. Because it"},{"speaker":"Adam Thompson","startTime":1247.06,"endTime":1250.42,"body":"gives me something that I can"},{"speaker":"Adam Thompson","startTime":1250.42,"endTime":1252.1,"body":"focus on and be useful"},{"speaker":"Daniel Franco","startTime":1252.13,"endTime":1254.98,"body":"when you're"},{"speaker":"Daniel Franco","startTime":1252.13,"endTime":1254.98,"body":"almost like the Brian Cox of"},{"speaker":"Daniel Franco","startTime":1254.98,"endTime":1259.42,"body":"the, the astrophysics world, he"},{"speaker":"Daniel Franco","startTime":1254.98,"endTime":1259.42,"body":"has this easily put this will"},{"speaker":"Daniel Franco","startTime":1259.42,"endTime":1263.2,"body":"you do the same with the videos"},{"speaker":"Daniel Franco","startTime":1259.42,"endTime":1263.2,"body":"in your or your blogs that you"},{"speaker":"Daniel Franco","startTime":1263.23,"endTime":1266.89,"body":"that you write is you have this"},{"speaker":"Daniel Franco","startTime":1263.23,"endTime":1266.89,"body":"ability to put kind of the"},{"speaker":"Daniel Franco","startTime":1266.89,"endTime":1270.64,"body":"complex into a simple form or"},{"speaker":"Daniel Franco","startTime":1266.89,"endTime":1270.64,"body":"relate it to a movie or an"},{"speaker":"Daniel Franco","startTime":1270.64,"endTime":1273.7,"body":"analogy or something like that,"},{"speaker":"Daniel Franco","startTime":1270.64,"endTime":1273.7,"body":"which is is a skill set and its"},{"speaker":"Daniel Franco","startTime":1273.7,"endTime":1274.21,"body":"own? Yeah."},{"speaker":"Adam Thompson","startTime":1274.21,"endTime":1276.25,"body":"And that there's"},{"speaker":"Adam Thompson","startTime":1274.21,"endTime":1276.25,"body":"sort of a patent to it, it's,"},{"speaker":"Adam Thompson","startTime":1276.34,"endTime":1279.4,"body":"it's to really respect the"},{"speaker":"Adam Thompson","startTime":1276.34,"endTime":1279.4,"body":"complexity to say, Look, your"},{"speaker":"Adam Thompson","startTime":1279.4,"endTime":1283.18,"body":"situation is not as simple. But"},{"speaker":"Adam Thompson","startTime":1279.4,"endTime":1283.18,"body":"a roadmap can be useful. So I'm"},{"speaker":"Adam Thompson","startTime":1283.18,"endTime":1285.73,"body":"going to give you a really"},{"speaker":"Adam Thompson","startTime":1283.18,"endTime":1285.73,"body":"simple model. And I'll always"},{"speaker":"Adam Thompson","startTime":1285.73,"endTime":1288.04,"body":"say this model is from this"},{"speaker":"Adam Thompson","startTime":1285.73,"endTime":1288.04,"body":"person, or combines these two"},{"speaker":"Adam Thompson","startTime":1288.04,"endTime":1291.34,"body":"people because I like even that,"},{"speaker":"Adam Thompson","startTime":1288.04,"endTime":1291.34,"body":"like maybe one in 10 in a given"},{"speaker":"Adam Thompson","startTime":1291.34,"endTime":1293.44,"body":"group will then come up to me"},{"speaker":"Adam Thompson","startTime":1291.34,"endTime":1293.44,"body":"afterwards to say, hey, what was"},{"speaker":"Adam Thompson","startTime":1293.44,"endTime":1295.48,"body":"that book? You were told? Yeah."},{"speaker":"Adam Thompson","startTime":1293.44,"endTime":1295.48,"body":"And then they'll read the book."},{"speaker":"Adam Thompson","startTime":1295.48,"endTime":1297.88,"body":"And that'll help the rest of the"},{"speaker":"Adam Thompson","startTime":1295.48,"endTime":1297.88,"body":"group. Yeah. So I always like to"},{"speaker":"Adam Thompson","startTime":1297.88,"endTime":1301.87,"body":"drop in. This is the geniuses"},{"speaker":"Adam Thompson","startTime":1297.88,"endTime":1301.87,"body":"whose work I'm using. And then"},{"speaker":"Adam Thompson","startTime":1301.87,"endTime":1304.27,"body":"by actually understanding what's"},{"speaker":"Adam Thompson","startTime":1301.87,"endTime":1304.27,"body":"going on, then my next question"},{"speaker":"Adam Thompson","startTime":1304.27,"endTime":1307.39,"body":"is right, how does this now"},{"speaker":"Adam Thompson","startTime":1304.27,"endTime":1307.39,"body":"apply to us? And then often,"},{"speaker":"Adam Thompson","startTime":1307.39,"endTime":1309.79,"body":"maybe there'll be a couple of if"},{"speaker":"Adam Thompson","startTime":1307.39,"endTime":1309.79,"body":"you got to be to the arms folded"},{"speaker":"Adam Thompson","startTime":1309.79,"endTime":1312.13,"body":"crew, they'll say, well, it's"},{"speaker":"Adam Thompson","startTime":1309.79,"endTime":1312.13,"body":"much more complex here. I'll"},{"speaker":"Adam Thompson","startTime":1312.13,"endTime":1315.19,"body":"say, Yeah, for sure. Let's talk"},{"speaker":"Adam Thompson","startTime":1312.13,"endTime":1315.19,"body":"about how the complexity works"},{"speaker":"Adam Thompson","startTime":1315.19,"endTime":1317.56,"body":"for you compared to this simple"},{"speaker":"Adam Thompson","startTime":1315.19,"endTime":1317.56,"body":"model. So either way, we end up"},{"speaker":"Adam Thompson","startTime":1317.56,"endTime":1320.47,"body":"having a conversation. But"},{"speaker":"Adam Thompson","startTime":1317.56,"endTime":1320.47,"body":"what's happened is the group has"},{"speaker":"Adam Thompson","startTime":1320.5,"endTime":1323.35,"body":"stepped back, yeah, they've"},{"speaker":"Adam Thompson","startTime":1320.5,"endTime":1323.35,"body":"taken a step back, or they've,"},{"speaker":"Adam Thompson","startTime":1323.38,"endTime":1325.6,"body":"you know, they've gone up the"},{"speaker":"Adam Thompson","startTime":1323.38,"endTime":1325.6,"body":"stairs to a higher level to see"},{"speaker":"Adam Thompson","startTime":1325.6,"endTime":1328.45,"body":"the traffic. Yeah. And the model"},{"speaker":"Adam Thompson","startTime":1325.6,"endTime":1328.45,"body":"helps him to do that, or looking"},{"speaker":"Adam Thompson","startTime":1328.45,"endTime":1331.42,"body":"down, looking down, get some"},{"speaker":"Adam Thompson","startTime":1328.45,"endTime":1331.42,"body":"altitude. And once you do that,"},{"speaker":"Adam Thompson","startTime":1331.87,"endTime":1335.44,"body":"then I kind of help the group."},{"speaker":"Adam Thompson","startTime":1331.87,"endTime":1335.44,"body":"So I had one, one thing where I"},{"speaker":"Adam Thompson","startTime":1335.44,"endTime":1337.24,"body":"was helping a group come"},{"speaker":"Adam Thompson","startTime":1335.44,"endTime":1337.24,"body":"together, it was originally"},{"speaker":"Adam Thompson","startTime":1337.24,"endTime":1340.36,"body":"looked at as a structural"},{"speaker":"Adam Thompson","startTime":1337.24,"endTime":1340.36,"body":"problem between the work systems"},{"speaker":"Adam Thompson","startTime":1340.36,"endTime":1343.27,"body":"involved in a whole division,"},{"speaker":"Adam Thompson","startTime":1340.36,"endTime":1343.27,"body":"but the hell it was talking to"},{"speaker":"Adam Thompson","startTime":1343.27,"endTime":1345.73,"body":"the general manager, and I"},{"speaker":"Adam Thompson","startTime":1343.27,"endTime":1345.73,"body":"worked with him for years. So I"},{"speaker":"Adam Thompson","startTime":1345.73,"endTime":1349.51,"body":"said to him, your structure on"},{"speaker":"Adam Thompson","startTime":1345.73,"endTime":1349.51,"body":"declaring officially not cheat,"},{"speaker":"Adam Thompson","startTime":1349.84,"endTime":1352.63,"body":"okay. So the problem is not the"},{"speaker":"Adam Thompson","startTime":1349.84,"endTime":1352.63,"body":"structure, your structures, a"},{"speaker":"Adam Thompson","startTime":1352.63,"endTime":1355.06,"body":"good solid, standard structure,"},{"speaker":"Adam Thompson","startTime":1352.63,"endTime":1355.06,"body":"you know, you've you've got your"},{"speaker":"Adam Thompson","startTime":1355.06,"endTime":1357.94,"body":"call center, you've got your"},{"speaker":"Adam Thompson","startTime":1355.06,"endTime":1357.94,"body":"delivery arm, it's all pretty"},{"speaker":"Adam Thompson","startTime":1357.94,"endTime":1360.79,"body":"normal. So your problem is in"},{"speaker":"Adam Thompson","startTime":1357.94,"endTime":1360.79,"body":"the way your people are working"},{"speaker":"Adam Thompson","startTime":1360.79,"endTime":1362.89,"body":"together and what they're"},{"speaker":"Adam Thompson","startTime":1360.79,"endTime":1362.89,"body":"looking at. And then we realized"},{"speaker":"Adam Thompson","startTime":1362.89,"endTime":1365.32,"body":"that they weren't actually"},{"speaker":"Adam Thompson","startTime":1362.89,"endTime":1365.32,"body":"measuring the full end to end"},{"speaker":"Adam Thompson","startTime":1365.32,"endTime":1367.72,"body":"process, because they're decent,"},{"speaker":"Adam Thompson","startTime":1365.32,"endTime":1367.72,"body":"people wanting to do really"},{"speaker":"Adam Thompson","startTime":1367.72,"endTime":1371.23,"body":"well. And they were measuring"},{"speaker":"Adam Thompson","startTime":1367.72,"endTime":1371.23,"body":"each part of the process, but in"},{"speaker":"Adam Thompson","startTime":1371.23,"endTime":1374.17,"body":"that they're simply forgotten to"},{"speaker":"Adam Thompson","startTime":1371.23,"endTime":1374.17,"body":"measure the time from when a"},{"speaker":"Adam Thompson","startTime":1374.17,"endTime":1376.6,"body":"customer calls to when they get"},{"speaker":"Adam Thompson","startTime":1374.17,"endTime":1376.6,"body":"the goods delivered, they just"},{"speaker":"Adam Thompson","startTime":1376.6,"endTime":1380.26,"body":"forgot by accident. So and then"},{"speaker":"Adam Thompson","startTime":1376.6,"endTime":1380.26,"body":"the data guys will often bloody"},{"speaker":"Adam Thompson","startTime":1380.26,"endTime":1383.65,"body":"give you that information, you"},{"speaker":"Adam Thompson","startTime":1380.26,"endTime":1383.65,"body":"know, and so we got up, Yeah, I"},{"speaker":"Adam Thompson","startTime":1383.65,"endTime":1387.4,"body":"do. Um, my skills in Excel would"},{"speaker":"Adam Thompson","startTime":1383.65,"endTime":1387.4,"body":"be, I'd say, slightly above"},{"speaker":"Adam Thompson","startTime":1387.4,"endTime":1389.74,"body":"average. But that says, I can"},{"speaker":"Adam Thompson","startTime":1387.4,"endTime":1389.74,"body":"run a pivot chart. So I quickly"},{"speaker":"Adam Thompson","startTime":1389.74,"endTime":1392.56,"body":"grabbed the stuff turned into a"},{"speaker":"Adam Thompson","startTime":1389.74,"endTime":1392.56,"body":"time series diagram, which had"},{"speaker":"Adam Thompson","startTime":1392.56,"endTime":1394.66,"body":"lines and, you know, because"},{"speaker":"Adam Thompson","startTime":1392.56,"endTime":1394.66,"body":"people respond to teachers"},{"speaker":"Adam Thompson","startTime":1394.66,"endTime":1397.87,"body":"better, stuck it on the wall, I"},{"speaker":"Adam Thompson","startTime":1394.66,"endTime":1397.87,"body":"show them how to organize and"},{"speaker":"Adam Thompson","startTime":1397.87,"endTime":1400.99,"body":"how to have conversations about"},{"speaker":"Adam Thompson","startTime":1397.87,"endTime":1400.99,"body":"the work. And then over the next"},{"speaker":"Adam Thompson","startTime":1400.99,"endTime":1403.42,"body":"three months, the line, the"},{"speaker":"Adam Thompson","startTime":1400.99,"endTime":1403.42,"body":"amount of time it took the line"},{"speaker":"Adam Thompson","startTime":1403.42,"endTime":1405.88,"body":"was just a beautiful, less and"},{"speaker":"Adam Thompson","startTime":1403.42,"endTime":1405.88,"body":"less time, downward sort of"},{"speaker":"Adam Thompson","startTime":1405.88,"endTime":1408.64,"body":"angle. People started thinking I"},{"speaker":"Adam Thompson","startTime":1405.88,"endTime":1408.64,"body":"was a process improvement"},{"speaker":"Adam Thompson","startTime":1408.64,"endTime":1411.16,"body":"consultant. And I had to point"},{"speaker":"Adam Thompson","startTime":1408.64,"endTime":1411.16,"body":"out now if you want specific"},{"speaker":"Adam Thompson","startTime":1411.16,"endTime":1413.2,"body":"process improvement, you know, I"},{"speaker":"Adam Thompson","startTime":1411.16,"endTime":1413.2,"body":"know the best guys in Adelaide"},{"speaker":"Adam Thompson","startTime":1413.2,"endTime":1416.53,"body":"on which under them, but the"},{"speaker":"Adam Thompson","startTime":1413.2,"endTime":1416.53,"body":"improvement came entirely"},{"speaker":"Adam Thompson","startTime":1416.56,"endTime":1419.05,"body":"entirely from the group"},{"speaker":"Adam Thompson","startTime":1416.56,"endTime":1419.05,"body":"themselves. Yeah. And the part I"},{"speaker":"Adam Thompson","startTime":1419.05,"endTime":1422.26,"body":"brought was how to talk about"},{"speaker":"Adam Thompson","startTime":1419.05,"endTime":1422.26,"body":"the work. Absolutely. That is"},{"speaker":"Adam Thompson","startTime":1422.26,"endTime":1425.83,"body":"the skill set. It's been that"},{"speaker":"Adam Thompson","startTime":1422.26,"endTime":1425.83,"body":"was the the roses amongst the"},{"speaker":"Adam Thompson","startTime":1425.86,"endTime":1428.71,"body":"thought. And I've done well,"},{"speaker":"Adam Thompson","startTime":1425.86,"endTime":1428.71,"body":"when someone comes up afterwards"},{"speaker":"Adam Thompson","startTime":1428.71,"endTime":1432.22,"body":"to say, Well, that was pretty"},{"speaker":"Adam Thompson","startTime":1428.71,"endTime":1432.22,"body":"bloody obvious. That's when it's"},{"speaker":"Adam Thompson","startTime":1432.22,"endTime":1433.84,"body":"done well, because obviously,"},{"speaker":"Adam Thompson","startTime":1432.22,"endTime":1433.84,"body":"what I've done is I've had a"},{"speaker":"Adam Thompson","startTime":1433.84,"endTime":1436.54,"body":"fundamental Yeah, where it seems"},{"speaker":"Adam Thompson","startTime":1433.84,"endTime":1436.54,"body":"obvious, you know, and the"},{"speaker":"Adam Thompson","startTime":1436.54,"endTime":1438.82,"body":"impolite thing would be to say,"},{"speaker":"Adam Thompson","startTime":1436.54,"endTime":1438.82,"body":"Well, if it's that obvious, why"},{"speaker":"Adam Thompson","startTime":1438.82,"endTime":1442.03,"body":"aren't you doing it? But in"},{"speaker":"Adam Thompson","startTime":1438.82,"endTime":1442.03,"body":"reality, I'll do it myself."},{"speaker":"Adam Thompson","startTime":1442.03,"endTime":1444.76,"body":"Like, I won't see things that"},{"speaker":"Adam Thompson","startTime":1442.03,"endTime":1444.76,"body":"are obvious, until someone"},{"speaker":"Adam Thompson","startTime":1444.76,"endTime":1447.28,"body":"points it out. And then I'll be"},{"speaker":"Adam Thompson","startTime":1444.76,"endTime":1447.28,"body":"going our ship should have seen"},{"speaker":"Adam Thompson","startTime":1447.67,"endTime":1451.57,"body":"so mostly said most people see"},{"speaker":"Adam Thompson","startTime":1447.67,"endTime":1451.57,"body":"things visually, most people"},{"speaker":"Adam Thompson","startTime":1451.57,"endTime":1455.47,"body":"like examples, as I think why"},{"speaker":"Adam Thompson","startTime":1451.57,"endTime":1455.47,"body":"most people can look at a"},{"speaker":"Adam Thompson","startTime":1455.47,"endTime":1457.96,"body":"picture more than an Excel"},{"speaker":"Adam Thompson","startTime":1455.47,"endTime":1457.96,"body":"spreadsheet. Yeah. And I'm one"},{"speaker":"Adam Thompson","startTime":1457.96,"endTime":1460.15,"body":"of those people, I guess. That's"},{"speaker":"Adam Thompson","startTime":1457.96,"endTime":1460.15,"body":"why I like reading a lot is"},{"speaker":"Adam Thompson","startTime":1460.15,"endTime":1464.44,"body":"because when you are given an"},{"speaker":"Adam Thompson","startTime":1460.15,"endTime":1464.44,"body":"idea about how to improve"},{"speaker":"Adam Thompson","startTime":1464.44,"endTime":1466.69,"body":"something, they give you 15"},{"speaker":"Adam Thompson","startTime":1464.44,"endTime":1466.69,"body":"different examples of where it"},{"speaker":"Adam Thompson","startTime":1466.69,"endTime":1469.36,"body":"has happened. He needs j at some"},{"speaker":"Adam Thompson","startTime":1466.69,"endTime":1469.36,"body":"point. So it's like, Okay, cool."},{"speaker":"Adam Thompson","startTime":1469.54,"endTime":1473.05,"body":"done before I can do it. Yeah."},{"speaker":"Adam Thompson","startTime":1469.54,"endTime":1473.05,"body":"So let's use that as a base. How"},{"speaker":"Adam Thompson","startTime":1473.05,"endTime":1476.02,"body":"many are laid out of business?"},{"speaker":"Adam Thompson","startTime":1473.05,"endTime":1476.02,"body":"And I'm coming to you and I'm"},{"speaker":"Adam Thompson","startTime":1476.02,"endTime":1480.1,"body":"saying, Oh, I don't need some"},{"speaker":"Adam Thompson","startTime":1476.02,"endTime":1480.1,"body":"help. Yeah, first and foremost,"},{"speaker":"Adam Thompson","startTime":1480.13,"endTime":1484.06,"body":"why would someone come to you?"},{"speaker":"Adam Thompson","startTime":1480.13,"endTime":1484.06,"body":"Yes, I need help. Yeah, you've"},{"speaker":"Adam Thompson","startTime":1484.06,"endTime":1486.67,"body":"got a feeling that either the"},{"speaker":"Adam Thompson","startTime":1484.06,"endTime":1486.67,"body":"business isn't sure where it's"},{"speaker":"Adam Thompson","startTime":1486.67,"endTime":1489.43,"body":"going or it's not working as"},{"speaker":"Adam Thompson","startTime":1486.67,"endTime":1489.43,"body":"good as it could. Okay, that's"},{"speaker":"Adam Thompson","startTime":1489.43,"endTime":1492.58,"body":"the end of scope. Maybe you've"},{"speaker":"Adam Thompson","startTime":1489.43,"endTime":1492.58,"body":"looked at your, your, your"},{"speaker":"Adam Thompson","startTime":1492.58,"endTime":1495.73,"body":"information, maybe pulling your"},{"speaker":"Adam Thompson","startTime":1492.58,"endTime":1495.73,"body":"hair out or you or is it just a"},{"speaker":"Adam Thompson","startTime":1495.73,"endTime":1498.46,"body":"combination? I think it is. I"},{"speaker":"Adam Thompson","startTime":1495.73,"endTime":1498.46,"body":"think it's more of a timing"},{"speaker":"Adam Thompson","startTime":1498.46,"endTime":1499.99,"body":"thing for me. Sometimes often"},{"speaker":"Adam Thompson","startTime":1498.46,"endTime":1499.99,"body":"when someone"},{"speaker":"Adam Thompson","startTime":1500.0,"endTime":1502.55,"body":"To move to a new area, and"},{"speaker":"Adam Thompson","startTime":1500.0,"endTime":1502.55,"body":"frequently when I've worked with"},{"speaker":"Adam Thompson","startTime":1502.55,"endTime":1506.15,"body":"them before, so say someone goes"},{"speaker":"Adam Thompson","startTime":1502.55,"endTime":1506.15,"body":"from General Manager to CEO or"},{"speaker":"Adam Thompson","startTime":1506.15,"endTime":1509.45,"body":"senior manager, General Manager,"},{"speaker":"Adam Thompson","startTime":1506.15,"endTime":1509.45,"body":"they often get in touch with me."},{"speaker":"Adam Thompson","startTime":1509.45,"endTime":1511.85,"body":"So I've got this new job or find"},{"speaker":"Adam Thompson","startTime":1509.45,"endTime":1511.85,"body":"my feet, and I'll call in three"},{"speaker":"Adam Thompson","startTime":1511.85,"endTime":1516.5,"body":"months. And they do. And, and"},{"speaker":"Adam Thompson","startTime":1511.85,"endTime":1516.5,"body":"often it's a matter of getting"},{"speaker":"Adam Thompson","startTime":1516.53,"endTime":1518.9,"body":"they've had an initial initial"},{"speaker":"Adam Thompson","startTime":1516.53,"endTime":1518.9,"body":"look, we get clear on what the"},{"speaker":"Adam Thompson","startTime":1518.9,"endTime":1521.96,"body":"work is. And then we look at"},{"speaker":"Adam Thompson","startTime":1518.9,"endTime":1521.96,"body":"how, how do they actually do"},{"speaker":"Adam Thompson","startTime":1521.99,"endTime":1524.69,"body":"work? What do they look at to"},{"speaker":"Adam Thompson","startTime":1521.99,"endTime":1524.69,"body":"see how they're doing, or we'll"},{"speaker":"Adam Thompson","startTime":1524.69,"endTime":1527.18,"body":"have a look at the structure to"},{"speaker":"Adam Thompson","startTime":1524.69,"endTime":1527.18,"body":"make sure that makes sense. You"},{"speaker":"Adam Thompson","startTime":1527.18,"endTime":1529.07,"body":"can even get some good old"},{"speaker":"Adam Thompson","startTime":1527.18,"endTime":1529.07,"body":"fashioned stuff, like if it's a"},{"speaker":"Adam Thompson","startTime":1529.07,"endTime":1531.74,"body":"traditional hierarchy, if you're"},{"speaker":"Adam Thompson","startTime":1529.07,"endTime":1531.74,"body":"running four layers of"},{"speaker":"Adam Thompson","startTime":1531.74,"endTime":1534.53,"body":"reporting, where there's only"},{"speaker":"Adam Thompson","startTime":1531.74,"endTime":1534.53,"body":"three layers of work, someone is"},{"speaker":"Adam Thompson","startTime":1534.53,"endTime":1538.28,"body":"getting crushed in, yeah. And"},{"speaker":"Adam Thompson","startTime":1534.53,"endTime":1538.28,"body":"then we get the group together"},{"speaker":"Adam Thompson","startTime":1538.28,"endTime":1541.61,"body":"to get them used to how to talk"},{"speaker":"Adam Thompson","startTime":1538.28,"endTime":1541.61,"body":"about the work itself. And so"},{"speaker":"Adam Thompson","startTime":1541.61,"endTime":1544.73,"body":"that would be the situation but"},{"speaker":"Adam Thompson","startTime":1541.61,"endTime":1544.73,"body":"but the the presenting problem,"},{"speaker":"Adam Thompson","startTime":1544.73,"endTime":1546.92,"body":"if you want to call it that is"},{"speaker":"Adam Thompson","startTime":1544.73,"endTime":1546.92,"body":"basically This place isn't"},{"speaker":"Adam Thompson","startTime":1546.92,"endTime":1552.74,"body":"working like it should. And it's"},{"speaker":"Adam Thompson","startTime":1546.92,"endTime":1552.74,"body":"not a specific thing, like, you"},{"speaker":"Adam Thompson","startTime":1552.74,"endTime":1555.11,"body":"know, we're hemorrhaging money,"},{"speaker":"Adam Thompson","startTime":1552.74,"endTime":1555.11,"body":"and we need to adjust his"},{"speaker":"Adam Thompson","startTime":1555.11,"endTime":1559.31,"body":"process today. It's more of a"},{"speaker":"Adam Thompson","startTime":1555.11,"endTime":1559.31,"body":"we're changing strategy, the"},{"speaker":"Adam Thompson","startTime":1559.31,"endTime":1562.28,"body":"markets changed around us, we're"},{"speaker":"Adam Thompson","startTime":1559.31,"endTime":1562.28,"body":"gonna have to go about this show"},{"speaker":"Adam Thompson","startTime":1562.28,"endTime":1564.62,"body":"differently. And I get the phone"},{"speaker":"Adam Thompson","startTime":1562.28,"endTime":1564.62,"body":"calling."},{"speaker":"Daniel Franco","startTime":1565.1,"endTime":1568.64,"body":"So you walk into"},{"speaker":"Daniel Franco","startTime":1565.1,"endTime":1568.64,"body":"business and later calls you out"},{"speaker":"Daniel Franco","startTime":1568.64,"endTime":1571.31,"body":"of need help. Yep, there's"},{"speaker":"Daniel Franco","startTime":1568.64,"endTime":1571.31,"body":"something going wrong. I don't"},{"speaker":"Daniel Franco","startTime":1571.31,"endTime":1576.14,"body":"know what it is. Yeah. You walk"},{"speaker":"Daniel Franco","startTime":1571.31,"endTime":1576.14,"body":"in on Tuesday morning. And you"},{"speaker":"Daniel Franco","startTime":1576.14,"endTime":1580.61,"body":"say, you have all the all the"},{"speaker":"Daniel Franco","startTime":1576.14,"endTime":1580.61,"body":"key people in the room, or the"},{"speaker":"Daniel Franco","startTime":1580.61,"endTime":1583.52,"body":"key stakeholders, and you say,"},{"speaker":"Daniel Franco","startTime":1580.61,"endTime":1583.52,"body":"all right, what work are we"},{"speaker":"Daniel Franco","startTime":1583.52,"endTime":1586.37,"body":"doing? And how are we treating"},{"speaker":"Daniel Franco","startTime":1583.52,"endTime":1586.37,"body":"you today? And you facilitate a"},{"speaker":"Daniel Franco","startTime":1586.37,"endTime":1586.88,"body":"workshop?"},{"speaker":"Adam Thompson","startTime":1586.94,"endTime":1589.07,"body":"Yeah, that can"},{"speaker":"Adam Thompson","startTime":1586.94,"endTime":1589.07,"body":"often be the case. So I've had"},{"speaker":"Adam Thompson","startTime":1589.07,"endTime":1591.8,"body":"the initial conversation, maybe"},{"speaker":"Adam Thompson","startTime":1589.07,"endTime":1591.8,"body":"often, what I'll do is I'll have"},{"speaker":"Adam Thompson","startTime":1591.8,"endTime":1594.56,"body":"an initial conversation, I'll"},{"speaker":"Adam Thompson","startTime":1591.8,"endTime":1594.56,"body":"put some ideas out of it. How it"},{"speaker":"Adam Thompson","startTime":1594.56,"endTime":1597.05,"body":"can help is what I always say"},{"speaker":"Adam Thompson","startTime":1594.56,"endTime":1597.05,"body":"is, why don't we just grab"},{"speaker":"Adam Thompson","startTime":1597.05,"endTime":1599.09,"body":"lunch? or run me through what"},{"speaker":"Adam Thompson","startTime":1597.05,"endTime":1599.09,"body":"you're dealing with? I might"},{"speaker":"Adam Thompson","startTime":1599.09,"endTime":1601.94,"body":"stumble across two or three bits"},{"speaker":"Adam Thompson","startTime":1599.09,"endTime":1601.94,"body":"of gold that you might think"},{"speaker":"Adam Thompson","startTime":1602.09,"endTime":1605.33,"body":"that's all I need to know. And"},{"speaker":"Adam Thompson","startTime":1602.09,"endTime":1605.33,"body":"if so I just sort of say, speak"},{"speaker":"Adam Thompson","startTime":1605.33,"endTime":1607.76,"body":"of me. Well, you know, and yeah,"},{"speaker":"Adam Thompson","startTime":1605.33,"endTime":1607.76,"body":"and that's, that's cool to me if"},{"speaker":"Adam Thompson","startTime":1607.76,"endTime":1610.55,"body":"I can hit the because I think it"},{"speaker":"Adam Thompson","startTime":1607.76,"endTime":1610.55,"body":"is possible sometimes to cause"},{"speaker":"Adam Thompson","startTime":1610.55,"endTime":1613.13,"body":"an angle change in one"},{"speaker":"Adam Thompson","startTime":1610.55,"endTime":1613.13,"body":"conversation that could, because"},{"speaker":"Adam Thompson","startTime":1613.13,"endTime":1615.98,"body":"I've seen it happen. Yeah. But"},{"speaker":"Adam Thompson","startTime":1613.13,"endTime":1615.98,"body":"otherwise, often what I'll say"},{"speaker":"Adam Thompson","startTime":1615.98,"endTime":1618.11,"body":"is, let me have a think about"},{"speaker":"Adam Thompson","startTime":1615.98,"endTime":1618.11,"body":"the sort of ideas that might"},{"speaker":"Adam Thompson","startTime":1618.11,"endTime":1620.51,"body":"work, then I'll have another"},{"speaker":"Adam Thompson","startTime":1618.11,"endTime":1620.51,"body":"meeting. And then if that can"},{"speaker":"Adam Thompson","startTime":1620.51,"endTime":1622.58,"body":"work, then we'll talk about"},{"speaker":"Adam Thompson","startTime":1620.51,"endTime":1622.58,"body":"we're going to forget your"},{"speaker":"Adam Thompson","startTime":1622.58,"endTime":1625.52,"body":"people into a room and have a"},{"speaker":"Adam Thompson","startTime":1622.58,"endTime":1625.52,"body":"conversation about it. I've"},{"speaker":"Adam Thompson","startTime":1625.52,"endTime":1628.4,"body":"always got a key question I"},{"speaker":"Adam Thompson","startTime":1625.52,"endTime":1628.4,"body":"asked, though, which is, do you"},{"speaker":"Adam Thompson","startTime":1628.4,"endTime":1632.03,"body":"think things are broken? Meaning"},{"speaker":"Adam Thompson","startTime":1628.4,"endTime":1632.03,"body":"of people coming into the room"},{"speaker":"Adam Thompson","startTime":1632.03,"endTime":1635.9,"body":"that angry or detached or pissed"},{"speaker":"Adam Thompson","startTime":1632.03,"endTime":1635.9,"body":"off or whatever, that we need to"},{"speaker":"Adam Thompson","startTime":1635.9,"endTime":1639.8,"body":"do some pre work before we even"},{"speaker":"Adam Thompson","startTime":1635.9,"endTime":1639.8,"body":"get to the re? I'd say one in"},{"speaker":"Adam Thompson","startTime":1639.8,"endTime":1640.19,"body":"five."},{"speaker":"Daniel Franco","startTime":1640.28,"endTime":1642.32,"body":"Yeah, that's the"},{"speaker":"Daniel Franco","startTime":1640.28,"endTime":1642.32,"body":"case. Was it mostly fractured"},{"speaker":"Daniel Franco","startTime":1642.32,"endTime":1642.44,"body":"or?"},{"speaker":"Adam Thompson","startTime":1643.01,"endTime":1645.35,"body":"No, no, sorry."},{"speaker":"Adam Thompson","startTime":1643.01,"endTime":1645.35,"body":"One in five is probably"},{"speaker":"Adam Thompson","startTime":1645.35,"endTime":1647.78,"body":"fractured yet. We have to do"},{"speaker":"Adam Thompson","startTime":1645.35,"endTime":1647.78,"body":"some pre work. Yeah. And"},{"speaker":"Adam Thompson","startTime":1647.78,"endTime":1649.7,"body":"sometimes there's even been a"},{"speaker":"Adam Thompson","startTime":1647.78,"endTime":1649.7,"body":"couple of situations where I've"},{"speaker":"Adam Thompson","startTime":1649.7,"endTime":1652.52,"body":"said, Look, the issues here go"},{"speaker":"Adam Thompson","startTime":1649.7,"endTime":1652.52,"body":"be become very clear to say if"},{"speaker":"Adam Thompson","startTime":1652.52,"endTime":1654.77,"body":"I'm any sort of therapist, and"},{"speaker":"Adam Thompson","startTime":1652.52,"endTime":1654.77,"body":"it's an organizational"},{"speaker":"Adam Thompson","startTime":1654.77,"endTime":1657.92,"body":"therapist. Yeah, I'm not a"},{"speaker":"Adam Thompson","startTime":1654.77,"endTime":1657.92,"body":"psychotherapy. And so someone"},{"speaker":"Adam Thompson","startTime":1657.92,"endTime":1660.65,"body":"ever says the problem here is"},{"speaker":"Adam Thompson","startTime":1657.92,"endTime":1660.65,"body":"that my dad never loved me. I'm"},{"speaker":"Adam Thompson","startTime":1660.65,"endTime":1665.51,"body":"out. Yeah. As in also. You Yeah."},{"speaker":"Adam Thompson","startTime":1660.65,"endTime":1665.51,"body":"Well, as my wife says, You don't"},{"speaker":"Adam Thompson","startTime":1665.51,"endTime":1668.09,"body":"open doors. You can't close. I'm"},{"speaker":"Adam Thompson","startTime":1665.51,"endTime":1668.09,"body":"very careful with that. Yeah,"},{"speaker":"Adam Thompson","startTime":1668.12,"endTime":1670.79,"body":"yeah, I would never do something"},{"speaker":"Adam Thompson","startTime":1668.12,"endTime":1670.79,"body":"in a workshop that push people"},{"speaker":"Adam Thompson","startTime":1670.82,"endTime":1673.4,"body":"into that zone. I'm happy to"},{"speaker":"Adam Thompson","startTime":1670.82,"endTime":1673.4,"body":"push people in terms of taking"},{"speaker":"Adam Thompson","startTime":1673.4,"endTime":1677.18,"body":"accountability and ownership."},{"speaker":"Adam Thompson","startTime":1673.4,"endTime":1677.18,"body":"But if I can, I'm pretty good at"},{"speaker":"Adam Thompson","startTime":1677.18,"endTime":1679.64,"body":"telling when it couldn't"},{"speaker":"Adam Thompson","startTime":1677.18,"endTime":1679.64,"body":"possibly go deeper. And I never"},{"speaker":"Adam Thompson","startTime":1679.64,"endTime":1682.46,"body":"pushed people here. But when we"},{"speaker":"Adam Thompson","startTime":1679.64,"endTime":1682.46,"body":"saw what happened to the crows,"},{"speaker":"Adam Thompson","startTime":1682.46,"endTime":1684.02,"body":"I mean, that might have been"},{"speaker":"Adam Thompson","startTime":1682.46,"endTime":1684.02,"body":"well meaning from a couple of"},{"speaker":"Adam Thompson","startTime":1684.02,"endTime":1687.56,"body":"years ago. But obviously, people"},{"speaker":"Adam Thompson","startTime":1684.02,"endTime":1687.56,"body":"got pushed too far. Yeah. And"},{"speaker":"Adam Thompson","startTime":1687.56,"endTime":1691.16,"body":"that was a mistake. Yeah. Yeah."},{"speaker":"Adam Thompson","startTime":1687.56,"endTime":1691.16,"body":"Whatever is what seems to be"},{"speaker":"Adam Thompson","startTime":1691.16,"endTime":1693.38,"body":"Yeah, it's easy to draw those"},{"speaker":"Adam Thompson","startTime":1691.16,"endTime":1693.38,"body":"conclusions. But that could be"},{"speaker":"Adam Thompson","startTime":1693.38,"endTime":1696.47,"body":"an example, just from what I"},{"speaker":"Adam Thompson","startTime":1693.38,"endTime":1696.47,"body":"know from the outside of well,"},{"speaker":"Adam Thompson","startTime":1696.47,"endTime":1698.75,"body":"meaning we're going to push"},{"speaker":"Adam Thompson","startTime":1696.47,"endTime":1698.75,"body":"people emotionally as opposed to"},{"speaker":"Adam Thompson","startTime":1698.75,"endTime":1702.5,"body":"physically Yeah, but too far."},{"speaker":"Adam Thompson","startTime":1698.75,"endTime":1702.5,"body":"And I'm very careful to go"},{"speaker":"Adam Thompson","startTime":1702.5,"endTime":1704.12,"body":"nowhere near crossing over that"},{"speaker":"Adam Thompson","startTime":1702.5,"endTime":1704.12,"body":"line."},{"speaker":"Daniel Franco","startTime":1704.15,"endTime":1707.72,"body":"So. So we do that"},{"speaker":"Daniel Franco","startTime":1704.15,"endTime":1707.72,"body":"workshop. Yep, we come up with a"},{"speaker":"Daniel Franco","startTime":1707.72,"endTime":1708.47,"body":"list of"},{"speaker":"Adam Thompson","startTime":1708.679,"endTime":1710.089,"body":"often in the"},{"speaker":"Adam Thompson","startTime":1708.679,"endTime":1710.089,"body":"workshop, I'm going to help"},{"speaker":"Adam Thompson","startTime":1710.089,"endTime":1713.269,"body":"people see what's going on. So"},{"speaker":"Adam Thompson","startTime":1710.089,"endTime":1713.269,"body":"I'll provide not a model or"},{"speaker":"Adam Thompson","startTime":1713.269,"endTime":1716.929,"body":"provide the model or combination"},{"speaker":"Adam Thompson","startTime":1713.269,"endTime":1716.929,"body":"of ideas that helps them see"},{"speaker":"Adam Thompson","startTime":1716.929,"endTime":1720.049,"body":"what's going on. And that's"},{"speaker":"Adam Thompson","startTime":1716.929,"endTime":1720.049,"body":"always the key is that moment of"},{"speaker":"Adam Thompson","startTime":1720.049,"endTime":1722.299,"body":"are we know what's going on"},{"speaker":"Adam Thompson","startTime":1720.049,"endTime":1722.299,"body":"here. And that's only going to"},{"speaker":"Adam Thompson","startTime":1722.299,"endTime":1725.629,"body":"lead to some obvious actions"},{"speaker":"Adam Thompson","startTime":1722.299,"endTime":1725.629,"body":"that we need to take place or"},{"speaker":"Adam Thompson","startTime":1725.629,"endTime":1728.359,"body":"some stuff we need to look at."},{"speaker":"Adam Thompson","startTime":1725.629,"endTime":1728.359,"body":"And my preferred way to work is"},{"speaker":"Adam Thompson","startTime":1728.359,"endTime":1731.269,"body":"to then help them do the work."},{"speaker":"Adam Thompson","startTime":1728.359,"endTime":1731.269,"body":"So I'm very specific in saying"},{"speaker":"Adam Thompson","startTime":1731.269,"endTime":1734.059,"body":"working alongside people."},{"speaker":"Adam Thompson","startTime":1731.269,"endTime":1734.059,"body":"Because if you end up doing what"},{"speaker":"Adam Thompson","startTime":1734.059,"endTime":1736.969,"body":"I call a review, and recommend"},{"speaker":"Adam Thompson","startTime":1734.059,"endTime":1736.969,"body":"the chances that of that"},{"speaker":"Adam Thompson","startTime":1736.969,"endTime":1740.269,"body":"actually, making a positive"},{"speaker":"Adam Thompson","startTime":1736.969,"endTime":1740.269,"body":"change is pretty low. Because"},{"speaker":"Adam Thompson","startTime":1740.269,"endTime":1742.939,"body":"you end up giving people a"},{"speaker":"Adam Thompson","startTime":1740.269,"endTime":1742.939,"body":"report, where sometimes I even"},{"speaker":"Adam Thompson","startTime":1742.939,"endTime":1745.819,"body":"say to people, um, let's say"},{"speaker":"Adam Thompson","startTime":1742.939,"endTime":1745.819,"body":"I've got a given medium sized"},{"speaker":"Adam Thompson","startTime":1745.819,"endTime":1748.189,"body":"project. And it's at the point"},{"speaker":"Adam Thompson","startTime":1745.819,"endTime":1748.189,"body":"where I've kind of got all the"},{"speaker":"Adam Thompson","startTime":1748.189,"endTime":1751.099,"body":"information I want to know, and"},{"speaker":"Adam Thompson","startTime":1748.189,"endTime":1751.099,"body":"I'm about to write a report, I"},{"speaker":"Adam Thompson","startTime":1751.129,"endTime":1754.879,"body":"always call to say, instead of"},{"speaker":"Adam Thompson","startTime":1751.129,"endTime":1754.879,"body":"the report, why don't I just"},{"speaker":"Adam Thompson","startTime":1754.879,"endTime":1757.459,"body":"meet you for a coffee or go"},{"speaker":"Adam Thompson","startTime":1754.879,"endTime":1757.459,"body":"through my recommendations are"},{"speaker":"Adam Thompson","startTime":1757.519,"endTime":1760.399,"body":"and if you like them, I will"},{"speaker":"Adam Thompson","startTime":1757.519,"endTime":1760.399,"body":"start helping you to implement"},{"speaker":"Adam Thompson","startTime":1760.399,"endTime":1763.879,"body":"them. And let's call the rest of"},{"speaker":"Adam Thompson","startTime":1760.399,"endTime":1763.879,"body":"my feed that, could we get to"},{"speaker":"Adam Thompson","startTime":1763.879,"endTime":1766.369,"body":"things, I don't have to write a"},{"speaker":"Adam Thompson","startTime":1763.879,"endTime":1766.369,"body":"report, as I read enough in"},{"speaker":"Adam Thompson","startTime":1766.369,"endTime":1770.239,"body":"Unicode anymore. And you"},{"speaker":"Adam Thompson","startTime":1766.369,"endTime":1770.239,"body":"actually get to get this stuff"},{"speaker":"Adam Thompson","startTime":1770.269,"endTime":1772.879,"body":"implemented with someone who"},{"speaker":"Adam Thompson","startTime":1770.269,"endTime":1772.879,"body":"knows how to how to get things"},{"speaker":"Adam Thompson","startTime":1772.879,"endTime":1774.799,"body":"going with people and get them"},{"speaker":"Adam Thompson","startTime":1772.879,"endTime":1774.799,"body":"to understand what needs to be"},{"speaker":"Adam Thompson","startTime":1774.799,"endTime":1778.429,"body":"done. And so and most times"},{"speaker":"Adam Thompson","startTime":1774.799,"endTime":1778.429,"body":"people say yes to that, because"},{"speaker":"Adam Thompson","startTime":1778.429,"endTime":1780.859,"body":"why wouldn't you want to get it"},{"speaker":"Adam Thompson","startTime":1778.429,"endTime":1780.859,"body":"implemented, which is much"},{"speaker":"Adam Thompson","startTime":1780.859,"endTime":1783.199,"body":"better. For me, it takes me the"},{"speaker":"Adam Thompson","startTime":1780.859,"endTime":1783.199,"body":"same amount of time, maybe a bit"},{"speaker":"Adam Thompson","startTime":1783.199,"endTime":1785.059,"body":"more. But I don't have to write"},{"speaker":"Adam Thompson","startTime":1783.199,"endTime":1785.059,"body":"a bloody"},{"speaker":"Daniel Franco","startTime":1785.09,"endTime":1787.25,"body":"ad get past the"},{"speaker":"Daniel Franco","startTime":1785.09,"endTime":1787.25,"body":"gatekeepers ago. Now I want the"},{"speaker":"Daniel Franco","startTime":1787.25,"endTime":1790.25,"body":"report purely just so I can tick"},{"speaker":"Daniel Franco","startTime":1787.25,"endTime":1790.25,"body":"a box saying I've done"},{"speaker":"Daniel Franco","startTime":1790.25,"endTime":1790.64,"body":"something,"},{"speaker":"Adam Thompson","startTime":1790.79,"endTime":1793.13,"body":"that's fine. But"},{"speaker":"Adam Thompson","startTime":1790.79,"endTime":1793.13,"body":"one thing I do is that, um, I"},{"speaker":"Adam Thompson","startTime":1793.13,"endTime":1794.99,"body":"make sure I actually talk about"},{"speaker":"Adam Thompson","startTime":1793.13,"endTime":1794.99,"body":"what's going on. So I'll"},{"speaker":"Adam Thompson","startTime":1794.99,"endTime":1797.12,"body":"actually say, hey, look, do you"},{"speaker":"Adam Thompson","startTime":1794.99,"endTime":1797.12,"body":"mean do you need to be able to"},{"speaker":"Adam Thompson","startTime":1797.12,"endTime":1800.0,"body":"tick a box here and usually have"},{"speaker":"Adam Thompson","startTime":1797.12,"endTime":1800.0,"body":"a strong enough relationship"},{"speaker":"Adam Thompson","startTime":1800.0,"endTime":1802.25,"body":"I've worked with people or I've"},{"speaker":"Adam Thompson","startTime":1800.0,"endTime":1802.25,"body":"built a relationship with I'll"},{"speaker":"Adam Thompson","startTime":1802.25,"endTime":1805.46,"body":"actually say, yeah, that's what"},{"speaker":"Adam Thompson","startTime":1802.25,"endTime":1805.46,"body":"I would have found that out up"},{"speaker":"Adam Thompson","startTime":1805.46,"endTime":1808.01,"body":"front from you, then I would"},{"speaker":"Adam Thompson","startTime":1805.46,"endTime":1808.01,"body":"have had the conversation, what"},{"speaker":"Adam Thompson","startTime":1808.01,"endTime":1811.49,"body":"do you need to achieve here? And"},{"speaker":"Adam Thompson","startTime":1808.01,"endTime":1811.49,"body":"often, I can help them with a"},{"speaker":"Adam Thompson","startTime":1811.49,"endTime":1813.56,"body":"pathway to achieve what they"},{"speaker":"Adam Thompson","startTime":1811.49,"endTime":1813.56,"body":"needed to do a little bit better"},{"speaker":"Adam Thompson","startTime":1813.56,"endTime":1815.27,"body":"as well. That's where the"},{"speaker":"Adam Thompson","startTime":1813.56,"endTime":1815.27,"body":"strategy parking coming."},{"speaker":"Daniel Franco","startTime":1816.14,"endTime":1820.1,"body":"So you go to then"},{"speaker":"Daniel Franco","startTime":1816.14,"endTime":1820.1,"body":"help them. So they said that we"},{"speaker":"Daniel Franco","startTime":1820.1,"endTime":1823.49,"body":"don't need to report. Adam. Yes,"},{"speaker":"Daniel Franco","startTime":1820.1,"endTime":1823.49,"body":"we will need to get started."},{"speaker":"Daniel Franco","startTime":1823.52,"endTime":1827.81,"body":"What's the first thing you look"},{"speaker":"Daniel Franco","startTime":1823.52,"endTime":1827.81,"body":"at? Or do we'll go back? Where"},{"speaker":"Daniel Franco","startTime":1827.81,"endTime":1829.79,"body":"do you start? What's the low"},{"speaker":"Daniel Franco","startTime":1827.81,"endTime":1829.79,"body":"hanging fruit item?"},{"speaker":"Adam Thompson","startTime":1829.82,"endTime":1831.71,"body":"Yeah, the low"},{"speaker":"Adam Thompson","startTime":1829.82,"endTime":1831.71,"body":"hanging fruit is going to be?"},{"speaker":"Adam Thompson","startTime":1832.52,"endTime":1834.65,"body":"What are we looking at to see"},{"speaker":"Adam Thompson","startTime":1832.52,"endTime":1834.65,"body":"how we're doing? So if you take"},{"speaker":"Adam Thompson","startTime":1834.65,"endTime":1837.5,"body":"the basic rules about all we"},{"speaker":"Adam Thompson","startTime":1834.65,"endTime":1837.5,"body":"need to talk about is the work"},{"speaker":"Adam Thompson","startTime":1837.5,"endTime":1840.65,"body":"and how are we going, it's"},{"speaker":"Adam Thompson","startTime":1837.5,"endTime":1840.65,"body":"finding a regular meeting"},{"speaker":"Adam Thompson","startTime":1840.65,"endTime":1842.78,"body":"structure where we can start to"},{"speaker":"Adam Thompson","startTime":1840.65,"endTime":1842.78,"body":"get together to get good at"},{"speaker":"Adam Thompson","startTime":1842.78,"endTime":1844.97,"body":"talking about the work and where"},{"speaker":"Adam Thompson","startTime":1842.78,"endTime":1844.97,"body":"we're going. So I'm going to"},{"speaker":"Adam Thompson","startTime":1844.97,"endTime":1847.49,"body":"assume we've got some rough"},{"speaker":"Adam Thompson","startTime":1844.97,"endTime":1847.49,"body":"strategy in place now. And we're"},{"speaker":"Adam Thompson","startTime":1847.49,"endTime":1850.25,"body":"now talking about improving"},{"speaker":"Adam Thompson","startTime":1847.49,"endTime":1850.25,"body":"things or changing to get there."},{"speaker":"Adam Thompson","startTime":1850.7,"endTime":1855.95,"body":"Most groups have weekly meetings"},{"speaker":"Adam Thompson","startTime":1850.7,"endTime":1855.95,"body":"that are awful. And they're to"},{"speaker":"Adam Thompson","startTime":1855.95,"endTime":1858.47,"body":"be avoided, which is a shame,"},{"speaker":"Adam Thompson","startTime":1855.95,"endTime":1858.47,"body":"because a weekly meeting can be"},{"speaker":"Adam Thompson","startTime":1858.47,"endTime":1860.78,"body":"a clearinghouse of issues that"},{"speaker":"Adam Thompson","startTime":1858.47,"endTime":1860.78,"body":"allows us to keep moving on"},{"speaker":"Adam Thompson","startTime":1860.78,"endTime":1863.39,"body":"track. So I can show groups how"},{"speaker":"Adam Thompson","startTime":1860.78,"endTime":1863.39,"body":"to look at both their"},{"speaker":"Adam Thompson","startTime":1863.39,"endTime":1865.64,"body":"operational work. And their"},{"speaker":"Adam Thompson","startTime":1863.39,"endTime":1865.64,"body":"initiatives haven't been at a"},{"speaker":"Adam Thompson","startTime":1865.64,"endTime":1868.31,"body":"couple of methods called work"},{"speaker":"Adam Thompson","startTime":1865.64,"endTime":1868.31,"body":"circles and the project factory."},{"speaker":"Adam Thompson","startTime":1868.64,"endTime":1870.71,"body":"And then I tailor it for the"},{"speaker":"Adam Thompson","startTime":1868.64,"endTime":1870.71,"body":"particular organization, you"},{"speaker":"Adam Thompson","startTime":1870.71,"endTime":1872.99,"body":"dive into those a little bit"},{"speaker":"Adam Thompson","startTime":1870.71,"endTime":1872.99,"body":"more. Yeah, work circles, it's a"},{"speaker":"Adam Thompson","startTime":1872.99,"endTime":1875.24,"body":"combination of some of the"},{"speaker":"Adam Thompson","startTime":1872.99,"endTime":1875.24,"body":"modern ways of working, I'm"},{"speaker":"Adam Thompson","startTime":1875.24,"endTime":1878.33,"body":"hesitant to say teal, because"},{"speaker":"Adam Thompson","startTime":1875.24,"endTime":1878.33,"body":"that's become a bit of a full on"},{"speaker":"Adam Thompson","startTime":1878.33,"endTime":1882.05,"body":"thing that's gone a bit weird."},{"speaker":"Adam Thompson","startTime":1878.33,"endTime":1882.05,"body":"But the idea is to adopt some of"},{"speaker":"Adam Thompson","startTime":1882.05,"endTime":1884.99,"body":"the more modern ways of working"},{"speaker":"Adam Thompson","startTime":1882.05,"endTime":1884.99,"body":"in terms of organizing around"},{"speaker":"Adam Thompson","startTime":1884.99,"endTime":1889.52,"body":"the work, and not around the the"},{"speaker":"Adam Thompson","startTime":1884.99,"endTime":1889.52,"body":"Orca, okay, so I call the org"},{"speaker":"Adam Thompson","startTime":1889.52,"endTime":1892.49,"body":"chart, the home base, and I call"},{"speaker":"Adam Thompson","startTime":1889.52,"endTime":1892.49,"body":"them work circles, just to give"},{"speaker":"Adam Thompson","startTime":1892.49,"endTime":1895.01,"body":"a different name to Team kind of"},{"speaker":"Adam Thompson","startTime":1892.49,"endTime":1895.01,"body":"creates a good vibe, I'm happy"},{"speaker":"Adam Thompson","startTime":1895.01,"endTime":1897.86,"body":"to call them whatever works for"},{"speaker":"Adam Thompson","startTime":1895.01,"endTime":1897.86,"body":"that organization. And the work"},{"speaker":"Adam Thompson","startTime":1897.86,"endTime":1900.74,"body":"circle idea is we organize"},{"speaker":"Adam Thompson","startTime":1897.86,"endTime":1900.74,"body":"around the work. And we also"},{"speaker":"Adam Thompson","startTime":1900.74,"endTime":1903.17,"body":"organize around the complexity"},{"speaker":"Adam Thompson","startTime":1900.74,"endTime":1903.17,"body":"level. So we want to have you"},{"speaker":"Adam Thompson","startTime":1903.17,"endTime":1905.39,"body":"call it a governing circle,"},{"speaker":"Adam Thompson","startTime":1903.17,"endTime":1905.39,"body":"which looks at how does the"},{"speaker":"Adam Thompson","startTime":1905.39,"endTime":1908.51,"body":"whole system work. And then we"},{"speaker":"Adam Thompson","startTime":1905.39,"endTime":1908.51,"body":"might have offshoot circles that"},{"speaker":"Adam Thompson","startTime":1908.51,"endTime":1910.94,"body":"look at how particular aspects"},{"speaker":"Adam Thompson","startTime":1908.51,"endTime":1910.94,"body":"of the system need to function."},{"speaker":"Adam Thompson","startTime":1911.3,"endTime":1914.69,"body":"The big trick to it is, you're"},{"speaker":"Adam Thompson","startTime":1911.3,"endTime":1914.69,"body":"invited to the circle, if you"},{"speaker":"Adam Thompson","startTime":1914.69,"endTime":1916.97,"body":"can contribute to it. So a"},{"speaker":"Adam Thompson","startTime":1914.69,"endTime":1916.97,"body":"classic thing is a lot of"},{"speaker":"Adam Thompson","startTime":1916.97,"endTime":1919.25,"body":"organizations might have a"},{"speaker":"Adam Thompson","startTime":1916.97,"endTime":1919.25,"body":"rostering area, and the"},{"speaker":"Adam Thompson","startTime":1919.25,"endTime":1921.71,"body":"rostering area never shows up at"},{"speaker":"Adam Thompson","startTime":1919.25,"endTime":1921.71,"body":"the operational meetings. And"},{"speaker":"Adam Thompson","startTime":1921.71,"endTime":1923.63,"body":"often they have fights because"},{"speaker":"Adam Thompson","startTime":1921.71,"endTime":1923.63,"body":"rostering is accountable for"},{"speaker":"Adam Thompson","startTime":1923.63,"endTime":1927.41,"body":"efficiency silos, the silos, and"},{"speaker":"Adam Thompson","startTime":1923.63,"endTime":1927.41,"body":"so we'll get the rostering"},{"speaker":"Adam Thompson","startTime":1927.41,"endTime":1929.81,"body":"person to be in the meeting. And"},{"speaker":"Adam Thompson","startTime":1927.41,"endTime":1929.81,"body":"then they can start adding"},{"speaker":"Adam Thompson","startTime":1929.81,"endTime":1932.48,"body":"value, because if they're"},{"speaker":"Adam Thompson","startTime":1929.81,"endTime":1932.48,"body":"contributed to the work system,"},{"speaker":"Adam Thompson","startTime":1932.48,"endTime":1935.99,"body":"or the work circle, we need you"},{"speaker":"Adam Thompson","startTime":1932.48,"endTime":1935.99,"body":"in the room. Now sometimes if"},{"speaker":"Adam Thompson","startTime":1935.99,"endTime":1938.6,"body":"that person traditionally hasn't"},{"speaker":"Adam Thompson","startTime":1935.99,"endTime":1938.6,"body":"got along with people or someone"},{"speaker":"Adam Thompson","startTime":1938.6,"endTime":1940.58,"body":"in the room hasn't gotten along,"},{"speaker":"Adam Thompson","startTime":1938.6,"endTime":1940.58,"body":"I might have to have a chat to"},{"speaker":"Adam Thompson","startTime":1940.58,"endTime":1943.82,"body":"them to say this is on you as to"},{"speaker":"Adam Thompson","startTime":1940.58,"endTime":1943.82,"body":"whether it works or not. You've"},{"speaker":"Adam Thompson","startTime":1943.82,"endTime":1944.33,"body":"got history's"},{"speaker":"Daniel Franco","startTime":1944.54,"endTime":1945.92,"body":"most likely"},{"speaker":"Daniel Franco","startTime":1944.54,"endTime":1945.92,"body":"talking about work. So it was"},{"speaker":"Daniel Franco","startTime":1946.49,"endTime":1947.84,"body":"Lagasse top. So"},{"speaker":"Adam Thompson","startTime":1947.87,"endTime":1950.03,"body":"yeah, yeah. Lots"},{"speaker":"Adam Thompson","startTime":1947.87,"endTime":1950.03,"body":"of good stuff in holacracy."},{"speaker":"Adam Thompson","startTime":1950.06,"endTime":1952.82,"body":"Yeah, yep, that sort of thing."},{"speaker":"Adam Thompson","startTime":1950.06,"endTime":1952.82,"body":"So it borrows on a lot of those"},{"speaker":"Adam Thompson","startTime":1952.82,"endTime":1955.49,"body":"approaches, but it works within"},{"speaker":"Adam Thompson","startTime":1952.82,"endTime":1955.49,"body":"the existing hierarchy. So we"},{"speaker":"Adam Thompson","startTime":1955.49,"endTime":1958.97,"body":"don't need to send everyone on a"},{"speaker":"Adam Thompson","startTime":1955.49,"endTime":1958.97,"body":"three day training course to"},{"speaker":"Adam Thompson","startTime":1958.97,"endTime":1961.7,"body":"learn a whole new method. It"},{"speaker":"Adam Thompson","startTime":1958.97,"endTime":1961.7,"body":"happens organically. But what"},{"speaker":"Adam Thompson","startTime":1961.7,"endTime":1964.22,"body":"you end up with is a situation"},{"speaker":"Adam Thompson","startTime":1961.7,"endTime":1964.22,"body":"where people are now organized"},{"speaker":"Adam Thompson","startTime":1964.22,"endTime":1966.62,"body":"around the work. And the people"},{"speaker":"Adam Thompson","startTime":1964.22,"endTime":1966.62,"body":"who know what's going on are in"},{"speaker":"Adam Thompson","startTime":1966.62,"endTime":1968.51,"body":"the room. As you mentioned, we"},{"speaker":"Adam Thompson","startTime":1966.62,"endTime":1968.51,"body":"had a group of mates trying to"},{"speaker":"Adam Thompson","startTime":1968.51,"endTime":1971.18,"body":"get something organized, and"},{"speaker":"Adam Thompson","startTime":1968.51,"endTime":1971.18,"body":"you're trying to fix a car, and"},{"speaker":"Adam Thompson","startTime":1971.18,"endTime":1973.58,"body":"you had a mate who knew heaps"},{"speaker":"Adam Thompson","startTime":1971.18,"endTime":1973.58,"body":"about cars, you'd probably"},{"speaker":"Adam Thompson","startTime":1973.58,"endTime":1977.06,"body":"invite them along. It's kind of"},{"speaker":"Adam Thompson","startTime":1973.58,"endTime":1977.06,"body":"that Yeah, yeah. Just trying to"},{"speaker":"Adam Thompson","startTime":1977.06,"endTime":1978.56,"body":"get people to be normal stuff."},{"speaker":"Adam Thompson","startTime":1977.06,"endTime":1978.56,"body":"Again,"},{"speaker":"Daniel Franco","startTime":1979.08,"endTime":1982.26,"body":"we did workshops"},{"speaker":"Daniel Franco","startTime":1979.08,"endTime":1982.26,"body":"with a big government"},{"speaker":"Daniel Franco","startTime":1982.26,"endTime":1984.9,"body":"organization, and we did the I"},{"speaker":"Daniel Franco","startTime":1982.26,"endTime":1984.9,"body":"don't know if you heard of the"},{"speaker":"Daniel Franco","startTime":1984.9,"endTime":1988.74,"body":"human synergistics project GSI"},{"speaker":"Daniel Franco","startTime":1984.9,"endTime":1988.74,"body":"is, and part of those team"},{"speaker":"Daniel Franco","startTime":1988.74,"endTime":1992.58,"body":"building products is sort of"},{"speaker":"Daniel Franco","startTime":1988.74,"endTime":1992.58,"body":"survival scenarios you stuck out"},{"speaker":"Daniel Franco","startTime":1992.58,"endTime":1995.58,"body":"in the bush or you there's a"},{"speaker":"Daniel Franco","startTime":1992.58,"endTime":1995.58,"body":"there's a fire, you know, Bush"},{"speaker":"Daniel Franco","startTime":1995.58,"endTime":1999.03,"body":"fire or whatever, you're you're"},{"speaker":"Daniel Franco","startTime":1995.58,"endTime":1999.03,"body":"in the middle of the you know,"},{"speaker":"Daniel Franco","startTime":1999.03,"endTime":2001.7,"body":"there's a tidal wave coming. And"},{"speaker":"Daniel Franco","startTime":1999.03,"endTime":2001.7,"body":"so you deal with it, and you're"},{"speaker":"Daniel Franco","startTime":2001.7,"endTime":2004.13,"body":"in a team sitting at a table"},{"speaker":"Daniel Franco","startTime":2001.7,"endTime":2004.13,"body":"trying to work through this, how"},{"speaker":"Daniel Franco","startTime":2004.13,"endTime":2007.52,"body":"are you going to get out of this"},{"speaker":"Daniel Franco","startTime":2004.13,"endTime":2007.52,"body":"situation? And one question that"},{"speaker":"Daniel Franco","startTime":2007.52,"endTime":2010.28,"body":"we often ask him at the end of"},{"speaker":"Daniel Franco","startTime":2007.52,"endTime":2010.28,"body":"that, when we go through sort of"},{"speaker":"Daniel Franco","startTime":2010.28,"endTime":2014.03,"body":"the feedback part of the of the"},{"speaker":"Daniel Franco","startTime":2010.28,"endTime":2014.03,"body":"process is did anyone ask if"},{"speaker":"Daniel Franco","startTime":2014.03,"endTime":2018.98,"body":"anyone's been in the situation."},{"speaker":"Daniel Franco","startTime":2014.03,"endTime":2018.98,"body":"And it is quite astonishing to"},{"speaker":"Daniel Franco","startTime":2018.98,"endTime":2022.22,"body":"find that most people don't know"},{"speaker":"Daniel Franco","startTime":2018.98,"endTime":2022.22,"body":"someone who is quite reserved or"},{"speaker":"Daniel Franco","startTime":2022.22,"endTime":2025.52,"body":"introverted won't put his or her"},{"speaker":"Daniel Franco","startTime":2022.22,"endTime":2025.52,"body":"hand up and go, actually, guys,"},{"speaker":"Daniel Franco","startTime":2025.64,"endTime":2029.09,"body":"I've lived through a bushfire"},{"speaker":"Daniel Franco","startTime":2025.64,"endTime":2029.09,"body":"before. I reckon this is what we"},{"speaker":"Daniel Franco","startTime":2029.09,"endTime":2033.26,"body":"should do is it's really funny."},{"speaker":"Daniel Franco","startTime":2029.09,"endTime":2033.26,"body":"So have a look at people in the"},{"speaker":"Daniel Franco","startTime":2033.26,"endTime":2039.53,"body":"room. Sometimes it's hard"},{"speaker":"Daniel Franco","startTime":2033.26,"endTime":2039.53,"body":"because they might not speak up,"},{"speaker":"Daniel Franco","startTime":2039.53,"endTime":2042.23,"body":"or they might not say, Hey, we"},{"speaker":"Daniel Franco","startTime":2039.53,"endTime":2042.23,"body":"actually have some input here."},{"speaker":"Daniel Franco","startTime":2042.23,"endTime":2046.01,"body":"So how do you sort of overcome"},{"speaker":"Daniel Franco","startTime":2042.23,"endTime":2046.01,"body":"that when you when you're deal"},{"speaker":"Daniel Franco","startTime":2046.01,"endTime":2047.78,"body":"with building your work circles."},{"speaker":"Adam Thompson","startTime":2048.14,"endTime":2049.85,"body":"the foundational"},{"speaker":"Adam Thompson","startTime":2048.14,"endTime":2049.85,"body":"parts are to point out what"},{"speaker":"Adam Thompson","startTime":2049.85,"endTime":2052.22,"body":"we're trying to do here. So this"},{"speaker":"Adam Thompson","startTime":2049.85,"endTime":2052.22,"body":"is the idea. I've got a couple"},{"speaker":"Adam Thompson","startTime":2052.22,"endTime":2054.5,"body":"of you'd almost call little"},{"speaker":"Adam Thompson","startTime":2052.22,"endTime":2054.5,"body":"speeches I make along the lines"},{"speaker":"Adam Thompson","startTime":2054.5,"endTime":2057.86,"body":"of I know it's hard for people"},{"speaker":"Adam Thompson","startTime":2054.5,"endTime":2057.86,"body":"who don't speak very often to"},{"speaker":"Adam Thompson","startTime":2057.86,"endTime":2060.71,"body":"speak, but what we're asking is"},{"speaker":"Adam Thompson","startTime":2057.86,"endTime":2060.71,"body":"that you don't deprive the group"},{"speaker":"Adam Thompson","startTime":2060.71,"endTime":2063.5,"body":"of your angle. There's a guy,"},{"speaker":"Adam Thompson","startTime":2060.71,"endTime":2063.5,"body":"there's a woman called Susan"},{"speaker":"Adam Thompson","startTime":2063.5,"endTime":2065.87,"body":"Scott, who wrote a book about"},{"speaker":"Adam Thompson","startTime":2063.5,"endTime":2065.87,"body":"fierce conversations, and she"},{"speaker":"Adam Thompson","startTime":2065.87,"endTime":2068.93,"body":"uses the beach ball analogy that"},{"speaker":"Adam Thompson","startTime":2065.87,"endTime":2068.93,"body":"say we're looking at a beach for"},{"speaker":"Adam Thompson","startTime":2068.93,"endTime":2071.9,"body":"you and me, and you'll argue"},{"speaker":"Adam Thompson","startTime":2068.93,"endTime":2071.9,"body":"that we see a green ball, or"},{"speaker":"Adam Thompson","startTime":2071.9,"endTime":2075.38,"body":"like you see a blue ball. But"},{"speaker":"Adam Thompson","startTime":2071.9,"endTime":2075.38,"body":"it's only if we actually both"},{"speaker":"Adam Thompson","startTime":2075.38,"endTime":2077.69,"body":"share our realities and are"},{"speaker":"Adam Thompson","startTime":2075.38,"endTime":2077.69,"body":"willing to say so out loud and"},{"speaker":"Adam Thompson","startTime":2077.69,"endTime":2080.93,"body":"willing to listen, do we kind of"},{"speaker":"Adam Thompson","startTime":2077.69,"endTime":2080.93,"body":"go Oh, well hang on. And then we"},{"speaker":"Adam Thompson","startTime":2080.93,"endTime":2083.63,"body":"might spin the ball and get on a"},{"speaker":"Adam Thompson","startTime":2080.93,"endTime":2083.63,"body":"beach ball. Yeah, so the beach"},{"speaker":"Adam Thompson","startTime":2083.63,"endTime":2086.87,"body":"ball analogy is really freaky."},{"speaker":"Adam Thompson","startTime":2083.63,"endTime":2086.87,"body":"Like I know, I know, one CEO and"},{"speaker":"Adam Thompson","startTime":2086.87,"endTime":2089.51,"body":"a few general managers who often"},{"speaker":"Adam Thompson","startTime":2086.87,"endTime":2089.51,"body":"talk about the beach ball just"},{"speaker":"Adam Thompson","startTime":2089.84,"endTime":2091.43,"body":"because obviously when I"},{"speaker":"Adam Thompson","startTime":2089.84,"endTime":2091.43,"body":"mentioned it to them, it just"},{"speaker":"Adam Thompson","startTime":2091.43,"endTime":2093.44,"body":"caught on. They really like that"},{"speaker":"Adam Thompson","startTime":2091.43,"endTime":2093.44,"body":"idea. So"},{"speaker":"Daniel Franco","startTime":2093.699,"endTime":2096.189,"body":"what it comes"},{"speaker":"Daniel Franco","startTime":2093.699,"endTime":2096.189,"body":"back to exactly what you were"},{"speaker":"Daniel Franco","startTime":2096.219,"endTime":2099.249,"body":"saying before about gaining some"},{"speaker":"Daniel Franco","startTime":2096.219,"endTime":2099.249,"body":"high and different perspective,"},{"speaker":"Daniel Franco","startTime":2099.279,"endTime":2103.059,"body":"right. Everyone's Looking"},{"speaker":"Daniel Franco","startTime":2099.279,"endTime":2103.059,"body":"through their own lens, and"},{"speaker":"Daniel Franco","startTime":2103.059,"endTime":2106.389,"body":"different angles and different"},{"speaker":"Daniel Franco","startTime":2103.059,"endTime":2106.389,"body":"heights that the debate it makes"},{"speaker":"Daniel Franco","startTime":2106.389,"endTime":2108.459,"body":"perfect sense. It's really"},{"speaker":"Daniel Franco","startTime":2106.389,"endTime":2108.459,"body":"cheeky."},{"speaker":"Adam Thompson","startTime":2108.51,"endTime":2110.46,"body":"Let's not forget,"},{"speaker":"Adam Thompson","startTime":2108.51,"endTime":2110.46,"body":"though, there's some parts where"},{"speaker":"Adam Thompson","startTime":2110.79,"endTime":2114.81,"body":"you'll never read it in the"},{"speaker":"Adam Thompson","startTime":2110.79,"endTime":2114.81,"body":"books necessarily. Or in the"},{"speaker":"Adam Thompson","startTime":2114.81,"endTime":2117.3,"body":"advice, which is sometimes  i"},{"speaker":"Adam Thompson","startTime":2114.81,"endTime":2117.3,"body":"need to grab someone, let's say"},{"speaker":"Adam Thompson","startTime":2117.3,"endTime":2119.88,"body":"doing a workshop or grab a"},{"speaker":"Adam Thompson","startTime":2117.3,"endTime":2119.88,"body":"morning tea. And I'll say to"},{"speaker":"Adam Thompson","startTime":2119.88,"endTime":2123.72,"body":"them directly, you are talking"},{"speaker":"Adam Thompson","startTime":2119.88,"endTime":2123.72,"body":"too much. Simple as that, like,"},{"speaker":"Adam Thompson","startTime":2123.72,"endTime":2125.25,"body":"you know, you got all the"},{"speaker":"Adam Thompson","startTime":2123.72,"endTime":2125.25,"body":"techniques you can use to give"},{"speaker":"Adam Thompson","startTime":2125.25,"endTime":2128.25,"body":"people feedback, I'll say to"},{"speaker":"Adam Thompson","startTime":2125.25,"endTime":2128.25,"body":"them, you are talking too much."},{"speaker":"Adam Thompson","startTime":2128.28,"endTime":2130.89,"body":"That'll get their attention. And"},{"speaker":"Adam Thompson","startTime":2128.28,"endTime":2130.89,"body":"I'll say, what you're saying is"},{"speaker":"Adam Thompson","startTime":2130.89,"endTime":2134.25,"body":"good. However, the percentage of"},{"speaker":"Adam Thompson","startTime":2130.89,"endTime":2134.25,"body":"your time you're taking up is"},{"speaker":"Adam Thompson","startTime":2134.25,"endTime":2136.71,"body":"too much. What I need you to"},{"speaker":"Adam Thompson","startTime":2134.25,"endTime":2136.71,"body":"keep doing is when the room is"},{"speaker":"Adam Thompson","startTime":2136.71,"endTime":2138.81,"body":"solid, saying something because"},{"speaker":"Adam Thompson","startTime":2136.71,"endTime":2138.81,"body":"you're getting everything going,"},{"speaker":"Adam Thompson","startTime":2138.81,"endTime":2140.91,"body":"you're playing that role for the"},{"speaker":"Adam Thompson","startTime":2138.81,"endTime":2140.91,"body":"group, you're the icebreaker."},{"speaker":"Adam Thompson","startTime":2141.27,"endTime":2144.27,"body":"Keep doing that. But once the"},{"speaker":"Adam Thompson","startTime":2141.27,"endTime":2144.27,"body":"ice is broken, consider yourself"},{"speaker":"Adam Thompson","startTime":2144.27,"endTime":2147.51,"body":"having done an awesome job, and"},{"speaker":"Adam Thompson","startTime":2144.27,"endTime":2147.51,"body":"let the others talk. And I'll"},{"speaker":"Adam Thompson","startTime":2147.51,"endTime":2149.61,"body":"just say that to people, and"},{"speaker":"Adam Thompson","startTime":2147.51,"endTime":2149.61,"body":"they just respond because no"},{"speaker":"Adam Thompson","startTime":2149.61,"endTime":2151.59,"body":"one's giving them that feedback."},{"speaker":"Adam Thompson","startTime":2149.61,"endTime":2151.59,"body":"They've always kind of known"},{"speaker":"Adam Thompson","startTime":2151.59,"endTime":2153.84,"body":"that they crapped on a bit."},{"speaker":"Adam Thompson","startTime":2151.59,"endTime":2153.84,"body":"They've always felt that. And"},{"speaker":"Adam Thompson","startTime":2153.84,"endTime":2156.36,"body":"finally, someone has told them"},{"speaker":"Adam Thompson","startTime":2153.84,"endTime":2156.36,"body":"and I'm not bullshitting them,"},{"speaker":"Adam Thompson","startTime":2156.36,"endTime":2158.76,"body":"it's actually true, that"},{"speaker":"Adam Thompson","startTime":2156.36,"endTime":2158.76,"body":"everyone plays a role in the"},{"speaker":"Adam Thompson","startTime":2158.76,"endTime":2162.0,"body":"group. And someone who's usually"},{"speaker":"Adam Thompson","startTime":2158.76,"endTime":2162.0,"body":"has one or two people are always"},{"speaker":"Adam Thompson","startTime":2162.0,"endTime":2165.06,"body":"the ones to go first. Yeah, the"},{"speaker":"Adam Thompson","startTime":2162.0,"endTime":2165.06,"body":"trick is for them to shut up"},{"speaker":"Adam Thompson","startTime":2165.06,"endTime":2166.86,"body":"after a little while, and just"},{"speaker":"Adam Thompson","startTime":2165.06,"endTime":2166.86,"body":"tell them,"},{"speaker":"Daniel Franco","startTime":2166.9,"endTime":2168.82,"body":"it's fine. Going"},{"speaker":"Daniel Franco","startTime":2166.9,"endTime":2168.82,"body":"back to that exact same"},{"speaker":"Daniel Franco","startTime":2168.82,"endTime":2172.39,"body":"scenario, the survival scenario,"},{"speaker":"Daniel Franco","startTime":2168.82,"endTime":2172.39,"body":"one of the other questions we"},{"speaker":"Daniel Franco","startTime":2172.39,"endTime":2175.39,"body":"asked was, who was the one that"},{"speaker":"Daniel Franco","startTime":2172.39,"endTime":2175.39,"body":"spoke the most? Right, who was"},{"speaker":"Daniel Franco","startTime":2175.39,"endTime":2179.2,"body":"the one that took the most"},{"speaker":"Daniel Franco","startTime":2175.39,"endTime":2179.2,"body":"control? And, you know, almost"},{"speaker":"Daniel Franco","startTime":2179.23,"endTime":2183.97,"body":"became the leader of the group?"},{"speaker":"Daniel Franco","startTime":2179.23,"endTime":2183.97,"body":"by process of putting up their"},{"speaker":"Daniel Franco","startTime":2183.97,"endTime":2189.34,"body":"hand? Yeah. And it is, it is"},{"speaker":"Daniel Franco","startTime":2183.97,"endTime":2189.34,"body":"interesting, that the lack of"},{"speaker":"Daniel Franco","startTime":2189.34,"endTime":2192.22,"body":"self awareness that some people"},{"speaker":"Daniel Franco","startTime":2189.34,"endTime":2192.22,"body":"can have, when they are in that"},{"speaker":"Daniel Franco","startTime":2192.22,"endTime":2196.48,"body":"situation, they There is also"},{"speaker":"Daniel Franco","startTime":2192.22,"endTime":2196.48,"body":"the position that people just"},{"speaker":"Daniel Franco","startTime":2196.48,"endTime":2198.52,"body":"speak, because they're nervous,"},{"speaker":"Daniel Franco","startTime":2196.48,"endTime":2198.52,"body":"and they just want to let that"},{"speaker":"Daniel Franco","startTime":2198.52,"endTime":2200.23,"body":"you know, they just talk, they"},{"speaker":"Daniel Franco","startTime":2198.52,"endTime":2200.23,"body":"just talk, they're just talking."},{"speaker":"Daniel Franco","startTime":2200.23,"endTime":2203.77,"body":"They know they can't stop and"},{"speaker":"Daniel Franco","startTime":2200.23,"endTime":2203.77,"body":"Yeah. Do you say that quite a"},{"speaker":"Daniel Franco","startTime":2203.77,"endTime":2204.58,"body":"bit? Yeah."},{"speaker":"Adam Thompson","startTime":2205.68,"endTime":2208.02,"body":"Just over years"},{"speaker":"Adam Thompson","startTime":2205.68,"endTime":2208.02,"body":"of facilitating, it's I just see"},{"speaker":"Adam Thompson","startTime":2208.02,"endTime":2210.6,"body":"it as part of the job. So it's"},{"speaker":"Adam Thompson","startTime":2208.02,"endTime":2210.6,"body":"not like I'd go home and God"},{"speaker":"Adam Thompson","startTime":2210.63,"endTime":2213.66,"body":"God, there's this person, like"},{"speaker":"Adam Thompson","startTime":2210.63,"endTime":2213.66,"body":"it just, it'd be almost like"},{"speaker":"Adam Thompson","startTime":2213.66,"endTime":2216.06,"body":"saying, Oh, geez, I was playing"},{"speaker":"Adam Thompson","startTime":2213.66,"endTime":2216.06,"body":"footy and someone else wanted"},{"speaker":"Adam Thompson","startTime":2216.06,"endTime":2218.55,"body":"the ball. So yeah, there's no, I"},{"speaker":"Adam Thompson","startTime":2216.06,"endTime":2218.55,"body":"just see it as part of the job."},{"speaker":"Adam Thompson","startTime":2218.67,"endTime":2222.48,"body":"And my general approach is I'll"},{"speaker":"Adam Thompson","startTime":2218.67,"endTime":2222.48,"body":"do the equivalent of walking"},{"speaker":"Adam Thompson","startTime":2222.48,"endTime":2224.73,"body":"alongside and putting my arm"},{"speaker":"Adam Thompson","startTime":2222.48,"endTime":2224.73,"body":"around them and then gradually"},{"speaker":"Adam Thompson","startTime":2224.73,"endTime":2228.51,"body":"pulling them off the path until"},{"speaker":"Adam Thompson","startTime":2224.73,"endTime":2228.51,"body":"they quiet Yeah. So yes, because"},{"speaker":"Adam Thompson","startTime":2228.54,"endTime":2232.11,"body":"what people are saying, it's,"},{"speaker":"Adam Thompson","startTime":2228.54,"endTime":2232.11,"body":"it's so rare that it's actually"},{"speaker":"Adam Thompson","startTime":2232.11,"endTime":2235.11,"body":"crap, it's just going to be"},{"speaker":"Adam Thompson","startTime":2232.11,"endTime":2235.11,"body":"their angle. So I've just got"},{"speaker":"Adam Thompson","startTime":2235.11,"endTime":2237.72,"body":"various facilitating things that"},{"speaker":"Adam Thompson","startTime":2235.11,"endTime":2237.72,"body":"I'll do that helped them feel"},{"speaker":"Adam Thompson","startTime":2238.02,"endTime":2241.74,"body":"valued, while also shutting it"},{"speaker":"Adam Thompson","startTime":2238.02,"endTime":2241.74,"body":"down. Because you know that the"},{"speaker":"Adam Thompson","startTime":2241.83,"endTime":2244.41,"body":"8020 rule in the first 20% of"},{"speaker":"Adam Thompson","startTime":2241.83,"endTime":2244.41,"body":"people talking, they've covered"},{"speaker":"Adam Thompson","startTime":2244.41,"endTime":2247.23,"body":"80% of what they're trying to"},{"speaker":"Adam Thompson","startTime":2244.41,"endTime":2247.23,"body":"say. But on the quiet people,"},{"speaker":"Adam Thompson","startTime":2247.23,"endTime":2250.14,"body":"there's just some simple stuff,"},{"speaker":"Adam Thompson","startTime":2247.23,"endTime":2250.14,"body":"get everyone to write down their"},{"speaker":"Adam Thompson","startTime":2250.14,"endTime":2253.2,"body":"thoughts on a particular really"},{"speaker":"Adam Thompson","startTime":2250.14,"endTime":2253.2,"body":"strong question. And the fact of"},{"speaker":"Adam Thompson","startTime":2253.2,"endTime":2255.21,"body":"writing it down gives people the"},{"speaker":"Adam Thompson","startTime":2253.2,"endTime":2255.21,"body":"guts to talk because now it's in"},{"speaker":"Adam Thompson","startTime":2255.21,"endTime":2257.82,"body":"front of them. Yeah, just little"},{"speaker":"Adam Thompson","startTime":2255.21,"endTime":2257.82,"body":"tricks that I've picked up over"},{"speaker":"Adam Thompson","startTime":2257.82,"endTime":2260.7,"body":"years of doing and actually done"},{"speaker":"Adam Thompson","startTime":2257.82,"endTime":2260.7,"body":"some formal, learning more about"},{"speaker":"Adam Thompson","startTime":2260.7,"endTime":2263.25,"body":"it, because I facilitate so"},{"speaker":"Adam Thompson","startTime":2260.7,"endTime":2263.25,"body":"often, it'll work well."},{"speaker":"Daniel Franco","startTime":2264.11,"endTime":2266.03,"body":"So work circles"},{"speaker":"Daniel Franco","startTime":2264.11,"endTime":2266.03,"body":"was one of them going back"},{"speaker":"Adam Thompson","startTime":2266.03,"endTime":2268.94,"body":"Oh, the project"},{"speaker":"Adam Thompson","startTime":2266.03,"endTime":2268.94,"body":"factory, yeah, the project"},{"speaker":"Adam Thompson","startTime":2268.94,"endTime":2272.3,"body":"factory. There's various"},{"speaker":"Adam Thompson","startTime":2268.94,"endTime":2272.3,"body":"methods, it's a lot to do with"},{"speaker":"Adam Thompson","startTime":2272.3,"endTime":2274.49,"body":"Eli Goldratt. He's got a project"},{"speaker":"Adam Thompson","startTime":2272.3,"endTime":2274.49,"body":"management method called"},{"speaker":"Adam Thompson","startTime":2274.49,"endTime":2277.43,"body":"Critical Chain, which is"},{"speaker":"Adam Thompson","startTime":2274.49,"endTime":2277.43,"body":"brilliant. It's a, it's the"},{"speaker":"Adam Thompson","startTime":2277.43,"endTime":2280.19,"body":"method I generally recommend for"},{"speaker":"Adam Thompson","startTime":2277.43,"endTime":2280.19,"body":"looking at projects. But when I"},{"speaker":"Adam Thompson","startTime":2280.19,"endTime":2283.07,"body":"say project factory, whenever an"},{"speaker":"Adam Thompson","startTime":2280.19,"endTime":2283.07,"body":"organization says we need to get"},{"speaker":"Adam Thompson","startTime":2283.07,"endTime":2286.64,"body":"better at projects, they bust"},{"speaker":"Adam Thompson","startTime":2283.07,"endTime":2286.64,"body":"out new templates. To me, that's"},{"speaker":"Adam Thompson","startTime":2286.64,"endTime":2290.09,"body":"the equivalent of saying, the"},{"speaker":"Adam Thompson","startTime":2286.64,"endTime":2290.09,"body":"traffic system is not flowing."},{"speaker":"Adam Thompson","startTime":2290.27,"endTime":2293.15,"body":"Let's teach everyone how to"},{"speaker":"Adam Thompson","startTime":2290.27,"endTime":2293.15,"body":"drive a car better. The problem"},{"speaker":"Adam Thompson","startTime":2293.15,"endTime":2294.92,"body":"is not going to be people's"},{"speaker":"Adam Thompson","startTime":2293.15,"endTime":2294.92,"body":"driving, it's only if you're"},{"speaker":"Adam Thompson","startTime":2294.92,"endTime":2297.14,"body":"actually that better driver,"},{"speaker":"Adam Thompson","startTime":2294.92,"endTime":2297.14,"body":"you're causing accidents that"},{"speaker":"Adam Thompson","startTime":2297.14,"endTime":2299.9,"body":"matters. So to get projects"},{"speaker":"Adam Thompson","startTime":2297.14,"endTime":2299.9,"body":"running better through a whole"},{"speaker":"Adam Thompson","startTime":2299.9,"endTime":2302.93,"body":"organization, in other words,"},{"speaker":"Adam Thompson","startTime":2299.9,"endTime":2302.93,"body":"genuine program management, we"},{"speaker":"Adam Thompson","startTime":2302.93,"endTime":2306.56,"body":"need to treat projects, like"},{"speaker":"Adam Thompson","startTime":2302.93,"endTime":2306.56,"body":"items going through a factory."},{"speaker":"Adam Thompson","startTime":2306.89,"endTime":2309.53,"body":"And then once you do that, all"},{"speaker":"Adam Thompson","startTime":2306.89,"endTime":2309.53,"body":"the techniques that have been"},{"speaker":"Adam Thompson","startTime":2309.53,"endTime":2312.17,"body":"around for decades and how to"},{"speaker":"Adam Thompson","startTime":2309.53,"endTime":2312.17,"body":"make a factory work better come"},{"speaker":"Adam Thompson","startTime":2312.17,"endTime":2314.81,"body":"into play, you're going to find"},{"speaker":"Adam Thompson","startTime":2312.17,"endTime":2314.81,"body":"a constraint resource, and I"},{"speaker":"Adam Thompson","startTime":2314.81,"endTime":2316.85,"body":"call it a pacesetter, because in"},{"speaker":"Adam Thompson","startTime":2314.81,"endTime":2316.85,"body":"Australia, that constraint"},{"speaker":"Adam Thompson","startTime":2316.88,"endTime":2318.8,"body":"often, like, you know, you're"},{"speaker":"Adam Thompson","startTime":2316.88,"endTime":2318.8,"body":"the asshole, or you're the"},{"speaker":"Adam Thompson","startTime":2318.8,"endTime":2322.07,"body":"constraint, yeah, whereas"},{"speaker":"Adam Thompson","startTime":2318.8,"endTime":2322.07,"body":"constraint technically means the"},{"speaker":"Adam Thompson","startTime":2322.07,"endTime":2324.8,"body":"point which determines the pace"},{"speaker":"Adam Thompson","startTime":2322.07,"endTime":2324.8,"body":"of the whole system. It's going"},{"speaker":"Adam Thompson","startTime":2324.8,"endTime":2327.32,"body":"to be IT you know how you find"},{"speaker":"Adam Thompson","startTime":2324.8,"endTime":2327.32,"body":"that out, you simply ask any"},{"speaker":"Adam Thompson","startTime":2327.32,"endTime":2329.66,"body":"group of people, which division"},{"speaker":"Adam Thompson","startTime":2327.32,"endTime":2329.66,"body":"is everyone whinge about the"},{"speaker":"Adam Thompson","startTime":2329.66,"endTime":2333.2,"body":"most, they're going to probably"},{"speaker":"Adam Thompson","startTime":2329.66,"endTime":2333.2,"body":"say IT. That's because IT sets"},{"speaker":"Adam Thompson","startTime":2333.2,"endTime":2336.35,"body":"the pace. No one gives IT more"},{"speaker":"Adam Thompson","startTime":2333.2,"endTime":2336.35,"body":"resources, no one walks down the"},{"speaker":"Adam Thompson","startTime":2336.35,"endTime":2339.65,"body":"corridor, and gives IT half"},{"speaker":"Adam Thompson","startTime":2336.35,"endTime":2339.65,"body":"their budget to say, we can only"},{"speaker":"Adam Thompson","startTime":2339.65,"endTime":2341.54,"body":"go as fast as you can do stuff."},{"speaker":"Adam Thompson","startTime":2339.65,"endTime":2341.54,"body":"So why don't you have more"},{"speaker":"Adam Thompson","startTime":2341.54,"endTime":2344.45,"body":"budget? So everyone's asking"},{"speaker":"Adam Thompson","startTime":2341.54,"endTime":2344.45,"body":"them to do more and more stuff."},{"speaker":"Adam Thompson","startTime":2344.48,"endTime":2346.85,"body":"So they are basically the"},{"speaker":"Adam Thompson","startTime":2344.48,"endTime":2346.85,"body":"machine that sets the pace of"},{"speaker":"Adam Thompson","startTime":2346.85,"endTime":2350.0,"body":"the factory. Yeah. So by getting"},{"speaker":"Adam Thompson","startTime":2346.85,"endTime":2350.0,"body":"a given group of people or a"},{"speaker":"Adam Thompson","startTime":2350.0,"endTime":2352.91,"body":"whole organization to see how"},{"speaker":"Adam Thompson","startTime":2350.0,"endTime":2352.91,"body":"projects actually work as a"},{"speaker":"Adam Thompson","startTime":2352.91,"endTime":2356.24,"body":"factory, they then make some"},{"speaker":"Adam Thompson","startTime":2352.91,"endTime":2356.24,"body":"smart decision. How do we set up"},{"speaker":"Adam Thompson","startTime":2356.24,"endTime":2359.48,"body":"the IT area, so each machine can"},{"speaker":"Adam Thompson","startTime":2356.24,"endTime":2359.48,"body":"handle and you'll see it happen"},{"speaker":"Adam Thompson","startTime":2359.48,"endTime":2361.43,"body":"naturally in a lot of IT"},{"speaker":"Adam Thompson","startTime":2359.48,"endTime":2361.43,"body":"department, you've got a help"},{"speaker":"Adam Thompson","startTime":2361.43,"endTime":2365.27,"body":"desk. That's one example we have"},{"speaker":"Adam Thompson","startTime":2361.43,"endTime":2365.27,"body":"a help desk in the project area,"},{"speaker":"Adam Thompson","startTime":2365.51,"endTime":2367.7,"body":"supermarket, you'll see you got"},{"speaker":"Adam Thompson","startTime":2365.51,"endTime":2367.7,"body":"the express lane, then you've"},{"speaker":"Adam Thompson","startTime":2367.7,"endTime":2371.36,"body":"got the other lanes, service"},{"speaker":"Adam Thompson","startTime":2367.7,"endTime":2371.36,"body":"dilys taken number, so everyone"},{"speaker":"Adam Thompson","startTime":2371.36,"endTime":2374.06,"body":"doesn't keep hassling the person"},{"speaker":"Adam Thompson","startTime":2371.36,"endTime":2374.06,"body":"in the middle. So you can see"},{"speaker":"Adam Thompson","startTime":2374.06,"endTime":2376.13,"body":"normal life all these really"},{"speaker":"Adam Thompson","startTime":2374.06,"endTime":2376.13,"body":"good examples of how to"},{"speaker":"Adam Thompson","startTime":2376.13,"endTime":2378.92,"body":"organize. And then within that"},{"speaker":"Adam Thompson","startTime":2376.13,"endTime":2378.92,"body":"you've got some really"},{"speaker":"Adam Thompson","startTime":2378.92,"endTime":2381.32,"body":"interesting stuff coming through"},{"speaker":"Adam Thompson","startTime":2378.92,"endTime":2381.32,"body":"in terms of mainly IT"},{"speaker":"Adam Thompson","startTime":2381.32,"endTime":2384.11,"body":"development, which started from"},{"speaker":"Adam Thompson","startTime":2381.32,"endTime":2384.11,"body":"agile, but they tend to go into"},{"speaker":"Adam Thompson","startTime":2384.11,"endTime":2387.59,"body":"too much detail. So my method"},{"speaker":"Adam Thompson","startTime":2384.11,"endTime":2387.59,"body":"takes a macro view, but it"},{"speaker":"Adam Thompson","startTime":2387.59,"endTime":2389.42,"body":"allows you to see how projects"},{"speaker":"Adam Thompson","startTime":2387.59,"endTime":2389.42,"body":"flow through the whole"},{"speaker":"Adam Thompson","startTime":2389.42,"endTime":2392.24,"body":"organization. And you know, the"},{"speaker":"Adam Thompson","startTime":2389.42,"endTime":2392.24,"body":"result we're looking for, I call"},{"speaker":"Adam Thompson","startTime":2392.24,"endTime":2395.63,"body":"it just simply called Project"},{"speaker":"Adam Thompson","startTime":2392.24,"endTime":2395.63,"body":"throughput. How many projects do"},{"speaker":"Adam Thompson","startTime":2395.63,"endTime":2398.6,"body":"we complete in a given 12"},{"speaker":"Adam Thompson","startTime":2395.63,"endTime":2398.6,"body":"months, if we can complete 8%"},{"speaker":"Adam Thompson","startTime":2398.81,"endTime":2402.17,"body":"more projects. That's a another"},{"speaker":"Adam Thompson","startTime":2398.81,"endTime":2402.17,"body":"month of projects completed with"},{"speaker":"Adam Thompson","startTime":2402.17,"endTime":2405.41,"body":"the same resources. So it's like"},{"speaker":"Adam Thompson","startTime":2402.17,"endTime":2405.41,"body":"a month's free production"},{"speaker":"Daniel Franco","startTime":2405.44,"endTime":2407.18,"body":"just like"},{"speaker":"Daniel Franco","startTime":2405.44,"endTime":2407.18,"body":"clearing up your processes you"},{"speaker":"Daniel Franco","startTime":2407.18,"endTime":2407.48,"body":"become?"},{"speaker":"Adam Thompson","startTime":2407.9,"endTime":2409.31,"body":"And how do I know"},{"speaker":"Adam Thompson","startTime":2407.9,"endTime":2409.31,"body":"we're going to be able to find"},{"speaker":"Adam Thompson","startTime":2409.31,"endTime":2412.04,"body":"it more productive? Because"},{"speaker":"Adam Thompson","startTime":2409.31,"endTime":2412.04,"body":"unless you've cleaned out your"},{"speaker":"Adam Thompson","startTime":2412.04,"endTime":2415.37,"body":"cabinet at home recently, you're"},{"speaker":"Adam Thompson","startTime":2412.04,"endTime":2415.37,"body":"going to have cans of tin beans"},{"speaker":"Adam Thompson","startTime":2415.37,"endTime":2417.26,"body":"off the back that you haven't"},{"speaker":"Adam Thompson","startTime":2415.37,"endTime":2417.26,"body":"touched for seven months. It's a"},{"speaker":"Adam Thompson","startTime":2417.26,"endTime":2419.72,"body":"natural human condition that"},{"speaker":"Adam Thompson","startTime":2417.26,"endTime":2419.72,"body":"you're gonna have shit up the"},{"speaker":"Adam Thompson","startTime":2419.72,"endTime":2421.85,"body":"back. Yeah. So unless you've"},{"speaker":"Adam Thompson","startTime":2419.72,"endTime":2421.85,"body":"deliberately cleaned out your"},{"speaker":"Adam Thompson","startTime":2421.85,"endTime":2424.46,"body":"processes recently, yeah. Now"},{"speaker":"Adam Thompson","startTime":2421.85,"endTime":2424.46,"body":"remember, I'm not talking"},{"speaker":"Adam Thompson","startTime":2424.46,"endTime":2426.59,"body":"process improvement. I'm no"},{"speaker":"Adam Thompson","startTime":2424.46,"endTime":2426.59,"body":"expert in that. I'm talking"},{"speaker":"Adam Thompson","startTime":2426.59,"endTime":2429.59,"body":"about the way we design how"},{"speaker":"Adam Thompson","startTime":2426.59,"endTime":2429.59,"body":"projects move through the whole"},{"speaker":"Adam Thompson","startTime":2429.59,"endTime":2432.68,"body":"organization. Yeah, yeah. So if"},{"speaker":"Adam Thompson","startTime":2429.59,"endTime":2432.68,"body":"you combine work circles for the"},{"speaker":"Adam Thompson","startTime":2432.68,"endTime":2435.74,"body":"operational with the project"},{"speaker":"Adam Thompson","startTime":2432.68,"endTime":2435.74,"body":"factory for projects, and then"},{"speaker":"Adam Thompson","startTime":2435.74,"endTime":2438.74,"body":"we organize a good what I call a"},{"speaker":"Adam Thompson","startTime":2435.74,"endTime":2438.74,"body":"governing meeting, to oversee"},{"speaker":"Adam Thompson","startTime":2438.74,"endTime":2441.56,"body":"how it works, then you can"},{"speaker":"Adam Thompson","startTime":2438.74,"endTime":2441.56,"body":"actually set up an organization"},{"speaker":"Adam Thompson","startTime":2441.56,"endTime":2444.68,"body":"where things flow better. And"},{"speaker":"Adam Thompson","startTime":2441.56,"endTime":2444.68,"body":"that becomes a goal. And"},{"speaker":"Adam Thompson","startTime":2444.68,"endTime":2448.43,"body":"remember that that simple number"},{"speaker":"Adam Thompson","startTime":2444.68,"endTime":2448.43,"body":"8% means a month of extra work"},{"speaker":"Adam Thompson","startTime":2448.46,"endTime":2450.23,"body":"for free. That's all we need."},{"speaker":"Daniel Franco","startTime":2451.12,"endTime":2454.48,"body":"Do you generally"},{"speaker":"Daniel Franco","startTime":2451.12,"endTime":2454.48,"body":"see the biggest roadblocks being"},{"speaker":"Daniel Franco","startTime":2454.51,"endTime":2455.83,"body":"leadership capability?"},{"speaker":"Adam Thompson","startTime":2457.01,"endTime":2461.45,"body":"I'd say what that"},{"speaker":"Adam Thompson","startTime":2457.01,"endTime":2461.45,"body":"does is almost makes an"},{"speaker":"Adam Thompson","startTime":2461.45,"endTime":2464.51,"body":"assumption there that there's"},{"speaker":"Adam Thompson","startTime":2461.45,"endTime":2464.51,"body":"that leadership not connected to"},{"speaker":"Adam Thompson","startTime":2464.51,"endTime":2467.42,"body":"something. So the way I would"},{"speaker":"Adam Thompson","startTime":2464.51,"endTime":2467.42,"body":"describe it would be the"},{"speaker":"Adam Thompson","startTime":2467.42,"endTime":2472.46,"body":"circular, coupled relationship"},{"speaker":"Adam Thompson","startTime":2467.42,"endTime":2472.46,"body":"that exists between leaders and"},{"speaker":"Adam Thompson","startTime":2472.46,"endTime":2475.28,"body":"those that they lead. So there's"},{"speaker":"Adam Thompson","startTime":2472.46,"endTime":2475.28,"body":"one way you can look at it,"},{"speaker":"Adam Thompson","startTime":2475.28,"endTime":2479.48,"body":"which is people get the leaders"},{"speaker":"Adam Thompson","startTime":2475.28,"endTime":2479.48,"body":"that they want. Because if"},{"speaker":"Adam Thompson","startTime":2479.48,"endTime":2481.79,"body":"you're looking for a certain"},{"speaker":"Adam Thompson","startTime":2479.48,"endTime":2481.79,"body":"type of leader, and you've got a"},{"speaker":"Adam Thompson","startTime":2481.79,"endTime":2484.22,"body":"department, it's acted a certain"},{"speaker":"Adam Thompson","startTime":2481.79,"endTime":2484.22,"body":"way. And they seem to get a"},{"speaker":"Adam Thompson","startTime":2484.22,"endTime":2485.9,"body":"bunch of bosses that come"},{"speaker":"Adam Thompson","startTime":2484.22,"endTime":2485.9,"body":"through. And I'm going to use"},{"speaker":"Adam Thompson","startTime":2485.9,"endTime":2488.54,"body":"Word boss deliberately because"},{"speaker":"Adam Thompson","startTime":2485.9,"endTime":2488.54,"body":"it demonstrates what the power"},{"speaker":"Adam Thompson","startTime":2488.54,"endTime":2491.3,"body":"relationship is. If they've had"},{"speaker":"Adam Thompson","startTime":2488.54,"endTime":2491.3,"body":"a series of bosses come through,"},{"speaker":"Adam Thompson","startTime":2491.3,"endTime":2494.12,"body":"and all those bosses seem to"},{"speaker":"Adam Thompson","startTime":2491.3,"endTime":2494.12,"body":"have the same issue. In any"},{"speaker":"Adam Thompson","startTime":2494.12,"endTime":2496.1,"body":"other field. Wouldn't we start"},{"speaker":"Adam Thompson","startTime":2494.12,"endTime":2496.1,"body":"asking maybe it's not the"},{"speaker":"Adam Thompson","startTime":2496.1,"endTime":2499.25,"body":"bosses? Yeah, maybe it's the way"},{"speaker":"Adam Thompson","startTime":2496.1,"endTime":2499.25,"body":"the boss is getting treated?"},{"speaker":"Adam Thompson","startTime":2499.25,"endTime":2502.19,"body":"Yeah. So I think it's a"},{"speaker":"Adam Thompson","startTime":2499.25,"endTime":2502.19,"body":"combination of and there's a"},{"speaker":"Adam Thompson","startTime":2502.19,"endTime":2504.47,"body":"researcher here in Adelaide Ruth"},{"speaker":"Adam Thompson","startTime":2502.19,"endTime":2504.47,"body":"seems and I really liked her"},{"speaker":"Adam Thompson","startTime":2504.47,"endTime":2507.74,"body":"work right here in Adelaide, she"},{"speaker":"Adam Thompson","startTime":2504.47,"endTime":2507.74,"body":"studies followership. And"},{"speaker":"Adam Thompson","startTime":2507.74,"endTime":2509.75,"body":"that's, I think, really"},{"speaker":"Adam Thompson","startTime":2507.74,"endTime":2509.75,"body":"important because it's a missing"},{"speaker":"Adam Thompson","startTime":2509.75,"endTime":2513.44,"body":"piece of the equation. So. So if"},{"speaker":"Adam Thompson","startTime":2509.75,"endTime":2513.44,"body":"we define leadership as simply"},{"speaker":"Adam Thompson","startTime":2513.44,"endTime":2516.05,"body":"the act of getting a group of"},{"speaker":"Adam Thompson","startTime":2513.44,"endTime":2516.05,"body":"people to willingly move in a"},{"speaker":"Adam Thompson","startTime":2516.05,"endTime":2519.89,"body":"direction, then you've got some"},{"speaker":"Adam Thompson","startTime":2516.05,"endTime":2519.89,"body":"roles in hierarchies, which need"},{"speaker":"Adam Thompson","startTime":2519.89,"endTime":2522.5,"body":"to have leadership. So a manager"},{"speaker":"Adam Thompson","startTime":2519.89,"endTime":2522.5,"body":"role is required to lead it's"},{"speaker":"Adam Thompson","startTime":2522.5,"endTime":2525.41,"body":"not optional. But that doesn't"},{"speaker":"Adam Thompson","startTime":2522.5,"endTime":2525.41,"body":"mean that only the manager roles"},{"speaker":"Adam Thompson","startTime":2525.41,"endTime":2528.38,"body":"can lead. So what I'd say is"},{"speaker":"Adam Thompson","startTime":2525.41,"endTime":2528.38,"body":"that the issue is often"},{"speaker":"Adam Thompson","startTime":2528.41,"endTime":2531.56,"body":"leadership. But I'm not going to"},{"speaker":"Adam Thompson","startTime":2528.41,"endTime":2531.56,"body":"say that, therefore the"},{"speaker":"Adam Thompson","startTime":2531.56,"endTime":2534.02,"body":"leadership exists with that"},{"speaker":"Adam Thompson","startTime":2531.56,"endTime":2534.02,"body":"person charged with leadership."},{"speaker":"Adam Thompson","startTime":2534.5,"endTime":2536.93,"body":"I might say leadership as a"},{"speaker":"Adam Thompson","startTime":2534.5,"endTime":2536.93,"body":"general thing. Yeah. And then"},{"speaker":"Adam Thompson","startTime":2536.93,"endTime":2539.03,"body":"what I would do with, especially"},{"speaker":"Adam Thompson","startTime":2536.93,"endTime":2539.03,"body":"with a group of people is say,"},{"speaker":"Adam Thompson","startTime":2539.03,"endTime":2541.7,"body":"let's talk about how leadership"},{"speaker":"Adam Thompson","startTime":2539.03,"endTime":2541.7,"body":"happened to you. What really"},{"speaker":"Adam Thompson","startTime":2541.7,"endTime":2544.43,"body":"goes on? Why isn't it the"},{"speaker":"Adam Thompson","startTime":2541.7,"endTime":2544.43,"body":"simplest thing? Here's where"},{"speaker":"Adam Thompson","startTime":2544.43,"endTime":2546.74,"body":"we're going, Why doesn't anyone"},{"speaker":"Adam Thompson","startTime":2544.43,"endTime":2546.74,"body":"Just say yes, yeah. And I don't"},{"speaker":"Adam Thompson","startTime":2546.74,"endTime":2549.44,"body":"mean that in an accusing way. I"},{"speaker":"Adam Thompson","startTime":2546.74,"endTime":2549.44,"body":"mean, there's a genuine"},{"speaker":"Adam Thompson","startTime":2549.44,"endTime":2552.53,"body":"question, what is it that stops"},{"speaker":"Adam Thompson","startTime":2549.44,"endTime":2552.53,"body":"us simply saying, Yes, boss and"},{"speaker":"Adam Thompson","startTime":2552.53,"endTime":2555.71,"body":"doing it? And if we can get to"},{"speaker":"Adam Thompson","startTime":2552.53,"endTime":2555.71,"body":"having that conversation, change"},{"speaker":"Adam Thompson","startTime":2555.71,"endTime":2556.19,"body":"occurs?"},{"speaker":"Daniel Franco","startTime":2556.54,"endTime":2561.76,"body":"Is it as simple"},{"speaker":"Daniel Franco","startTime":2556.54,"endTime":2561.76,"body":"as leaders who Well, let's use"},{"speaker":"Daniel Franco","startTime":2561.82,"endTime":2565.54,"body":"the word manager? Yes, we can."},{"speaker":"Daniel Franco","startTime":2561.82,"endTime":2565.54,"body":"So people have been promoted to"},{"speaker":"Daniel Franco","startTime":2565.57,"endTime":2569.35,"body":"a manager role based on their"},{"speaker":"Daniel Franco","startTime":2565.57,"endTime":2569.35,"body":"technical experience. And not"},{"speaker":"Daniel Franco","startTime":2569.35,"endTime":2572.56,"body":"because they're genuinely the"},{"speaker":"Daniel Franco","startTime":2569.35,"endTime":2572.56,"body":"best leader in the group. And"},{"speaker":"Daniel Franco","startTime":2572.56,"endTime":2576.97,"body":"also Further to that, they've"},{"speaker":"Daniel Franco","startTime":2572.56,"endTime":2576.97,"body":"also not been given the, I"},{"speaker":"Daniel Franco","startTime":2576.97,"endTime":2580.27,"body":"guess, role and responsibility"},{"speaker":"Daniel Franco","startTime":2576.97,"endTime":2580.27,"body":"understanding of what they're"},{"speaker":"Daniel Franco","startTime":2580.27,"endTime":2581.77,"body":"actually supposed to do as a"},{"speaker":"Daniel Franco","startTime":2580.27,"endTime":2581.77,"body":"leader."},{"speaker":"Adam Thompson","startTime":2581.92,"endTime":2584.62,"body":"Yeah, it can be"},{"speaker":"Adam Thompson","startTime":2581.92,"endTime":2584.62,"body":"can be. So I think the first"},{"speaker":"Adam Thompson","startTime":2584.62,"endTime":2588.79,"body":"thing is, almost to be clear on"},{"speaker":"Adam Thompson","startTime":2584.62,"endTime":2588.79,"body":"what we're talking about. So if"},{"speaker":"Adam Thompson","startTime":2588.79,"endTime":2591.37,"body":"someone's putting, if we're"},{"speaker":"Adam Thompson","startTime":2588.79,"endTime":2591.37,"body":"talking about management,"},{"speaker":"Adam Thompson","startTime":2591.64,"endTime":2594.94,"body":"there's a simple way to look at"},{"speaker":"Adam Thompson","startTime":2591.64,"endTime":2594.94,"body":"management, which is to get what"},{"speaker":"Adam Thompson","startTime":2594.94,"endTime":2597.79,"body":"we expect from the resource. So"},{"speaker":"Adam Thompson","startTime":2594.94,"endTime":2597.79,"body":"if you manage a machine, your"},{"speaker":"Adam Thompson","startTime":2597.79,"endTime":2599.98,"body":"job is to make sure the machines"},{"speaker":"Adam Thompson","startTime":2597.79,"endTime":2599.98,"body":"working. And it sounds mean to"},{"speaker":"Adam Thompson","startTime":2599.98,"endTime":2602.35,"body":"talk about humans like that. But"},{"speaker":"Adam Thompson","startTime":2599.98,"endTime":2602.35,"body":"if you want to get really cold,"},{"speaker":"Adam Thompson","startTime":2602.65,"endTime":2605.56,"body":"the manager job is to make sure"},{"speaker":"Adam Thompson","startTime":2602.65,"endTime":2605.56,"body":"that that team of people"},{"speaker":"Adam Thompson","startTime":2605.62,"endTime":2608.11,"body":"actually produces what they're"},{"speaker":"Adam Thompson","startTime":2605.62,"endTime":2608.11,"body":"supposed to. And you can look at"},{"speaker":"Adam Thompson","startTime":2608.11,"endTime":2610.24,"body":"that partly as a matter of"},{"speaker":"Adam Thompson","startTime":2608.11,"endTime":2610.24,"body":"convenience, it's annoying to"},{"speaker":"Adam Thompson","startTime":2610.24,"endTime":2612.28,"body":"have to call nine people in to"},{"speaker":"Adam Thompson","startTime":2610.24,"endTime":2612.28,"body":"say, why isn't this stuff"},{"speaker":"Adam Thompson","startTime":2612.28,"endTime":2614.56,"body":"occurring? It's convenient to be"},{"speaker":"Adam Thompson","startTime":2612.28,"endTime":2614.56,"body":"able to just call one, yep,"},{"speaker":"Adam Thompson","startTime":2614.89,"endTime":2619.12,"body":"you've got that. And then what"},{"speaker":"Adam Thompson","startTime":2614.89,"endTime":2619.12,"body":"you've got is the actual ability"},{"speaker":"Adam Thompson","startTime":2619.12,"endTime":2621.82,"body":"to when we talked about altitude"},{"speaker":"Adam Thompson","startTime":2619.12,"endTime":2621.82,"body":"before the ability to get up"},{"speaker":"Adam Thompson","startTime":2621.82,"endTime":2624.64,"body":"above the traffic and see what's"},{"speaker":"Adam Thompson","startTime":2621.82,"endTime":2624.64,"body":"going on. So people have"},{"speaker":"Adam Thompson","startTime":2624.64,"endTime":2627.61,"body":"unfolding levels about how much"},{"speaker":"Adam Thompson","startTime":2624.64,"endTime":2627.61,"body":"that can occur as your life goes"},{"speaker":"Adam Thompson","startTime":2627.61,"endTime":2630.43,"body":"on. There's been research a guy"},{"speaker":"Adam Thompson","startTime":2627.61,"endTime":2630.43,"body":"called Elliot Jacks, and then"},{"speaker":"Adam Thompson","startTime":2630.43,"endTime":2633.28,"body":"the research of Julian Stan,"},{"speaker":"Adam Thompson","startTime":2630.43,"endTime":2633.28,"body":"that showed that, you know,"},{"speaker":"Adam Thompson","startTime":2633.28,"endTime":2635.71,"body":"those you've got the kids, you"},{"speaker":"Adam Thompson","startTime":2633.28,"endTime":2635.71,"body":"know, those growth charts they"},{"speaker":"Adam Thompson","startTime":2635.71,"endTime":2638.86,"body":"show for kids, yes, it turns out"},{"speaker":"Adam Thompson","startTime":2635.71,"endTime":2638.86,"body":"the capability, in other words,"},{"speaker":"Adam Thompson","startTime":2638.92,"endTime":2640.75,"body":"the ability to solve problems"},{"speaker":"Adam Thompson","startTime":2638.92,"endTime":2640.75,"body":"with different levels of"},{"speaker":"Adam Thompson","startTime":2640.75,"endTime":2643.39,"body":"complexity, generally speaking,"},{"speaker":"Adam Thompson","startTime":2640.75,"endTime":2643.39,"body":"and I'm saying that very"},{"speaker":"Adam Thompson","startTime":2643.39,"endTime":2646.63,"body":"deliberately, generally follow a"},{"speaker":"Adam Thompson","startTime":2643.39,"endTime":2646.63,"body":"path like those growth charts"},{"speaker":"Adam Thompson","startTime":2646.63,"endTime":2649.54,"body":"for kids. So the line that goes"},{"speaker":"Adam Thompson","startTime":2646.63,"endTime":2649.54,"body":"from the bottom left to the top,"},{"speaker":"Adam Thompson","startTime":2649.54,"endTime":2653.62,"body":"right, but a curvy sort of line."},{"speaker":"Adam Thompson","startTime":2649.54,"endTime":2653.62,"body":"And what that means is, it's"},{"speaker":"Adam Thompson","startTime":2653.62,"endTime":2657.76,"body":"somewhat predictable how it's"},{"speaker":"Adam Thompson","startTime":2653.62,"endTime":2657.76,"body":"going to unfold. So if someone"},{"speaker":"Adam Thompson","startTime":2657.76,"endTime":2661.69,"body":"gets promoted into a role that"},{"speaker":"Adam Thompson","startTime":2657.76,"endTime":2661.69,"body":"requires him to look at, say, a"},{"speaker":"Adam Thompson","startTime":2661.69,"endTime":2664.63,"body":"whole system, but their natural"},{"speaker":"Adam Thompson","startTime":2661.69,"endTime":2664.63,"body":"capabilities better at solving"},{"speaker":"Adam Thompson","startTime":2664.63,"endTime":2667.39,"body":"unique problems, when they talk"},{"speaker":"Adam Thompson","startTime":2664.63,"endTime":2667.39,"body":"about the system and get"},{"speaker":"Adam Thompson","startTime":2667.39,"endTime":2669.31,"body":"conversation going with their"},{"speaker":"Adam Thompson","startTime":2667.39,"endTime":2669.31,"body":"people, it's just not going to"},{"speaker":"Adam Thompson","startTime":2669.31,"endTime":2672.25,"body":"sound good enough. It's going to"},{"speaker":"Adam Thompson","startTime":2669.31,"endTime":2672.25,"body":"sound a bit, yeah you're missing"},{"speaker":"Adam Thompson","startTime":2672.25,"endTime":2675.79,"body":"something, that sort of feeling."},{"speaker":"Adam Thompson","startTime":2672.25,"endTime":2675.79,"body":"So you would almost say that"},{"speaker":"Adam Thompson","startTime":2675.79,"endTime":2678.94,"body":"that's the capability required"},{"speaker":"Adam Thompson","startTime":2675.79,"endTime":2678.94,"body":"to avoid that Peter Principle of"},{"speaker":"Adam Thompson","startTime":2679.21,"endTime":2680.68,"body":"people getting promoted to"},{"speaker":"Adam Thompson","startTime":2679.21,"endTime":2680.68,"body":"roles."},{"speaker":"Daniel Franco","startTime":2680.84,"endTime":2682.22,"body":"How does the"},{"speaker":"Daniel Franco","startTime":2680.84,"endTime":2682.22,"body":"Peter Principle work again,"},{"speaker":"Adam Thompson","startTime":2682.25,"endTime":2683.9,"body":"you get promoted"},{"speaker":"Adam Thompson","startTime":2682.25,"endTime":2683.9,"body":"to the role of incompetence?"},{"speaker":"Adam Thompson","startTime":2683.93,"endTime":2687.11,"body":"Yeah. Yeah. And that's, that can"},{"speaker":"Adam Thompson","startTime":2683.93,"endTime":2687.11,"body":"be assessed. Actually, look, I"},{"speaker":"Adam Thompson","startTime":2687.11,"endTime":2689.24,"body":"worked with a couple of people"},{"speaker":"Adam Thompson","startTime":2687.11,"endTime":2689.24,"body":"who can actually give people an"},{"speaker":"Adam Thompson","startTime":2689.24,"endTime":2692.03,"body":"idea of where the capability"},{"speaker":"Adam Thompson","startTime":2689.24,"endTime":2692.03,"body":"naturally lies. Now, you're"},{"speaker":"Adam Thompson","startTime":2692.03,"endTime":2694.97,"body":"welcome to work beyond your"},{"speaker":"Adam Thompson","startTime":2692.03,"endTime":2694.97,"body":"level of capability. But it"},{"speaker":"Adam Thompson","startTime":2694.97,"endTime":2698.21,"body":"means you're going to be wearing"},{"speaker":"Adam Thompson","startTime":2694.97,"endTime":2698.21,"body":"some stress. It means you don't"},{"speaker":"Adam Thompson","startTime":2698.21,"endTime":2700.67,"body":"want to have an unstable life"},{"speaker":"Adam Thompson","startTime":2698.21,"endTime":2700.67,"body":"outside of work. So it's not"},{"speaker":"Adam Thompson","startTime":2700.67,"endTime":2704.48,"body":"saying that you can't work at a"},{"speaker":"Adam Thompson","startTime":2700.67,"endTime":2704.48,"body":"given level of capability. But"},{"speaker":"Adam Thompson","startTime":2704.48,"endTime":2707.21,"body":"if you are natural at that level"},{"speaker":"Adam Thompson","startTime":2704.48,"endTime":2707.21,"body":"required, whether it's frontline"},{"speaker":"Adam Thompson","startTime":2707.21,"endTime":2710.24,"body":"management or executive, you're"},{"speaker":"Adam Thompson","startTime":2707.21,"endTime":2710.24,"body":"more likely to find the flow."},{"speaker":"Adam Thompson","startTime":2710.87,"endTime":2713.03,"body":"Then when enough technical"},{"speaker":"Adam Thompson","startTime":2710.87,"endTime":2713.03,"body":"knowledge so that the way I"},{"speaker":"Adam Thompson","startTime":2713.03,"endTime":2714.71,"body":"describe it is, you know, when"},{"speaker":"Adam Thompson","startTime":2713.03,"endTime":2714.71,"body":"you're getting bullshitting."},{"speaker":"Adam Thompson","startTime":2714.74,"endTime":2716.96,"body":"Yeah, okay, so that's the"},{"speaker":"Adam Thompson","startTime":2714.74,"endTime":2716.96,"body":"technical knowledge rule, you"},{"speaker":"Adam Thompson","startTime":2716.96,"endTime":2719.3,"body":"don't have to be able to do"},{"speaker":"Adam Thompson","startTime":2716.96,"endTime":2719.3,"body":"people's jobs for them, which"},{"speaker":"Adam Thompson","startTime":2719.3,"endTime":2721.52,"body":"you need to know the jobs are"},{"speaker":"Adam Thompson","startTime":2719.3,"endTime":2721.52,"body":"for. That's the difference. I"},{"speaker":"Adam Thompson","startTime":2721.52,"endTime":2723.8,"body":"don't need to know how to work"},{"speaker":"Adam Thompson","startTime":2721.52,"endTime":2723.8,"body":"the machine. But I need to know"},{"speaker":"Adam Thompson","startTime":2723.8,"endTime":2726.68,"body":"how the machine fits in. So"},{"speaker":"Adam Thompson","startTime":2723.8,"endTime":2726.68,"body":"that's the technical knowledge"},{"speaker":"Adam Thompson","startTime":2726.68,"endTime":2728.93,"body":"that's required, and then you"},{"speaker":"Adam Thompson","startTime":2726.68,"endTime":2728.93,"body":"have to actually care about it."},{"speaker":"Adam Thompson","startTime":2729.86,"endTime":2733.19,"body":"And I know this might not sound"},{"speaker":"Adam Thompson","startTime":2729.86,"endTime":2733.19,"body":"too standard, you have to kind"},{"speaker":"Adam Thompson","startTime":2733.19,"endTime":2736.88,"body":"of like people, or at least,"},{"speaker":"Adam Thompson","startTime":2733.19,"endTime":2736.88,"body":"even if you're not friendly, you"},{"speaker":"Adam Thompson","startTime":2736.88,"endTime":2739.19,"body":"have to kind of like people, you"},{"speaker":"Adam Thompson","startTime":2736.88,"endTime":2739.19,"body":"have to be the sort of person"},{"speaker":"Adam Thompson","startTime":2739.19,"endTime":2743.42,"body":"that discusses people. Because"},{"speaker":"Adam Thompson","startTime":2739.19,"endTime":2743.42,"body":"if your job is to keep planes"},{"speaker":"Adam Thompson","startTime":2743.42,"endTime":2746.48,"body":"repaired, and you hate planes,"},{"speaker":"Adam Thompson","startTime":2743.42,"endTime":2746.48,"body":"you're probably not going to go"},{"speaker":"Adam Thompson","startTime":2746.48,"endTime":2748.82,"body":"well your job to look after a"},{"speaker":"Adam Thompson","startTime":2746.48,"endTime":2748.82,"body":"group of people and you hate"},{"speaker":"Adam Thompson","startTime":2748.82,"endTime":2750.32,"body":"people. You're probably not"},{"speaker":"Adam Thompson","startTime":2748.82,"endTime":2750.32,"body":"going to go"},{"speaker":"Daniel Franco","startTime":2750.0,"endTime":2752.46,"body":"Yeah, well, you"},{"speaker":"Daniel Franco","startTime":2750.0,"endTime":2752.46,"body":"want to keep planes repaired and"},{"speaker":"Daniel Franco","startTime":2752.46,"endTime":2755.43,"body":"you only want to repair it by"},{"speaker":"Daniel Franco","startTime":2752.46,"endTime":2755.43,"body":"yourself, then that's an issue"},{"speaker":"Daniel Franco","startTime":2755.46,"endTime":2759.87,"body":"that says the team is what makes"},{"speaker":"Daniel Franco","startTime":2755.46,"endTime":2759.87,"body":"a good system doesn't really"},{"speaker":"Adam Thompson","startTime":2759.9,"endTime":2761.79,"body":"that's it? Yeah."},{"speaker":"Adam Thompson","startTime":2759.9,"endTime":2761.79,"body":"But there's a skill, the"},{"speaker":"Adam Thompson","startTime":2761.79,"endTime":2764.19,"body":"interpersonal stuff needed as"},{"speaker":"Adam Thompson","startTime":2761.79,"endTime":2764.19,"body":"well, that ability to pull"},{"speaker":"Adam Thompson","startTime":2764.19,"endTime":2766.92,"body":"people aside have proper"},{"speaker":"Adam Thompson","startTime":2764.19,"endTime":2766.92,"body":"conversations. But that can be"},{"speaker":"Adam Thompson","startTime":2766.92,"endTime":2768.87,"body":"learned by just simply doing it"},{"speaker":"Adam Thompson","startTime":2766.92,"endTime":2768.87,"body":"again?"},{"speaker":"Daniel Franco","startTime":2768.92,"endTime":2771.98,"body":"Yes. Do you"},{"speaker":"Daniel Franco","startTime":2768.92,"endTime":2771.98,"body":"believe in each person going on"},{"speaker":"Daniel Franco","startTime":2771.98,"endTime":2775.04,"body":"that growth chart? Everyone's"},{"speaker":"Daniel Franco","startTime":2771.98,"endTime":2775.04,"body":"got their own ceiling? Or is it"},{"speaker":"Daniel Franco","startTime":2775.04,"endTime":2777.65,"body":"a matter of we can everyone can"},{"speaker":"Daniel Franco","startTime":2775.04,"endTime":2777.65,"body":"improve?"},{"speaker":"Adam Thompson","startTime":2777.9,"endTime":2781.35,"body":"What I what I"},{"speaker":"Adam Thompson","startTime":2777.9,"endTime":2781.35,"body":"believe so to speak is the way I"},{"speaker":"Adam Thompson","startTime":2781.35,"endTime":2783.57,"body":"would put it is the research"},{"speaker":"Adam Thompson","startTime":2781.35,"endTime":2783.57,"body":"suggests there's a predictable"},{"speaker":"Adam Thompson","startTime":2783.57,"endTime":2787.05,"body":"curve. But but you can, you'd"},{"speaker":"Adam Thompson","startTime":2783.57,"endTime":2787.05,"body":"almost say you can go into the"},{"speaker":"Adam Thompson","startTime":2787.05,"endTime":2790.56,"body":"red. Okay, so people can work"},{"speaker":"Adam Thompson","startTime":2787.05,"endTime":2790.56,"body":"above their ceiling. If my"},{"speaker":"Adam Thompson","startTime":2790.56,"endTime":2792.99,"body":"favorite moment was introducing"},{"speaker":"Adam Thompson","startTime":2790.56,"endTime":2792.99,"body":"these concepts in a workshop,"},{"speaker":"Adam Thompson","startTime":2793.23,"endTime":2795.87,"body":"and one of the general managers"},{"speaker":"Adam Thompson","startTime":2793.23,"endTime":2795.87,"body":"she said, so you tell me that"},{"speaker":"Adam Thompson","startTime":2795.87,"endTime":2799.29,"body":"I'll never be beyond say which"},{"speaker":"Adam Thompson","startTime":2795.87,"endTime":2799.29,"body":"is such a great line. Yeah. And"},{"speaker":"Adam Thompson","startTime":2799.29,"endTime":2802.59,"body":"I actually said, kinda, and she"},{"speaker":"Adam Thompson","startTime":2799.29,"endTime":2802.59,"body":"said, How's this? That's a"},{"speaker":"Adam Thompson","startTime":2802.59,"endTime":2806.04,"body":"relief. Often when people"},{"speaker":"Adam Thompson","startTime":2802.59,"endTime":2806.04,"body":"understand this stuff, and they"},{"speaker":"Adam Thompson","startTime":2806.04,"endTime":2808.86,"body":"can, with the people I work"},{"speaker":"Adam Thompson","startTime":2806.04,"endTime":2808.86,"body":"with, they give them the"},{"speaker":"Adam Thompson","startTime":2808.86,"endTime":2811.23,"body":"economy. This is how we see your"},{"speaker":"Adam Thompson","startTime":2808.86,"endTime":2811.23,"body":"capability. There's often"},{"speaker":"Adam Thompson","startTime":2811.23,"endTime":2813.63,"body":"sometimes tears as well, because"},{"speaker":"Adam Thompson","startTime":2811.23,"endTime":2813.63,"body":"people have lived a lifetime"},{"speaker":"Adam Thompson","startTime":2813.63,"endTime":2815.85,"body":"thinking they're not good"},{"speaker":"Adam Thompson","startTime":2813.63,"endTime":2815.85,"body":"enough. So to find out with a"},{"speaker":"Adam Thompson","startTime":2815.85,"endTime":2818.85,"body":"relatively like decades of"},{"speaker":"Adam Thompson","startTime":2815.85,"endTime":2818.85,"body":"research method that says, this"},{"speaker":"Adam Thompson","startTime":2818.85,"endTime":2821.82,"body":"is where your flow is, it's a"},{"speaker":"Adam Thompson","startTime":2818.85,"endTime":2821.82,"body":"feeling of relief for some"},{"speaker":"Adam Thompson","startTime":2821.82,"endTime":2825.0,"body":"people to go right, so I've been"},{"speaker":"Adam Thompson","startTime":2821.82,"endTime":2825.0,"body":"trying to get on a ride that I"},{"speaker":"Adam Thompson","startTime":2825.0,"endTime":2827.49,"body":"was never told enough for. Yeah."},{"speaker":"Adam Thompson","startTime":2825.0,"endTime":2827.49,"body":"Other people aren't. If you're"},{"speaker":"Adam Thompson","startTime":2827.49,"endTime":2829.74,"body":"caught up in a thing where you"},{"speaker":"Adam Thompson","startTime":2827.49,"endTime":2829.74,"body":"only feel like a valuable human,"},{"speaker":"Adam Thompson","startTime":2829.74,"endTime":2832.29,"body":"if you achieve because your mom"},{"speaker":"Adam Thompson","startTime":2829.74,"endTime":2832.29,"body":"or your dad told you, you have"},{"speaker":"Adam Thompson","startTime":2832.29,"endTime":2835.62,"body":"to be the best. That can be"},{"speaker":"Adam Thompson","startTime":2832.29,"endTime":2835.62,"body":"quite a disturbing thing to"},{"speaker":"Adam Thompson","startTime":2835.62,"endTime":2838.44,"body":"realize that if you're only"},{"speaker":"Adam Thompson","startTime":2835.62,"endTime":2838.44,"body":"going to be valuable as a CEO,"},{"speaker":"Adam Thompson","startTime":2838.44,"endTime":2842.07,"body":"but your natural flow is running"},{"speaker":"Adam Thompson","startTime":2838.44,"endTime":2842.07,"body":"a frontline team, that can be a"},{"speaker":"Adam Thompson","startTime":2842.07,"endTime":2843.33,"body":"difficult thing as well. So"},{"speaker":"Daniel Franco","startTime":2843.66,"endTime":2846.51,"body":"you so I'm going"},{"speaker":"Daniel Franco","startTime":2843.66,"endTime":2846.51,"body":"to dive into entrepreneurship"},{"speaker":"Daniel Franco","startTime":2846.51,"endTime":2850.59,"body":"for that ceiling pace, I guess."},{"speaker":"Daniel Franco","startTime":2846.51,"endTime":2850.59,"body":"Yeah. And going into the red and"},{"speaker":"Daniel Franco","startTime":2850.59,"endTime":2855.24,"body":"the beyond say, if you are"},{"speaker":"Daniel Franco","startTime":2850.59,"endTime":2855.24,"body":"setting out to build a business,"},{"speaker":"Daniel Franco","startTime":2855.39,"endTime":2860.25,"body":"you have a really great concept."},{"speaker":"Daniel Franco","startTime":2855.39,"endTime":2860.25,"body":"Great idea. You want to set the"},{"speaker":"Daniel Franco","startTime":2860.25,"endTime":2863.16,"body":"world on fire, you want to take"},{"speaker":"Daniel Franco","startTime":2860.25,"endTime":2863.16,"body":"this company Australia wide or"},{"speaker":"Daniel Franco","startTime":2863.43,"endTime":2867.66,"body":"global or however you want to"},{"speaker":"Daniel Franco","startTime":2863.43,"endTime":2867.66,"body":"look at how do you know what"},{"speaker":"Daniel Franco","startTime":2867.66,"endTime":2871.68,"body":"that ceiling is? You go? Okay,"},{"speaker":"Daniel Franco","startTime":2867.66,"endTime":2871.68,"body":"so the next besides a new tech"},{"speaker":"Daniel Franco","startTime":2871.68,"endTime":2877.56,"body":"company, it's the next Facebook,"},{"speaker":"Daniel Franco","startTime":2871.68,"endTime":2877.56,"body":"right? Actually, I've always"},{"speaker":"Daniel Franco","startTime":2877.56,"endTime":2881.67,"body":"used the example, the next cure"},{"speaker":"Daniel Franco","startTime":2877.56,"endTime":2881.67,"body":"of potentially the cure for"},{"speaker":"Daniel Franco","startTime":2881.67,"endTime":2885.42,"body":"cancer, someone who couldn't"},{"speaker":"Daniel Franco","startTime":2881.67,"endTime":2885.42,"body":"afford an education. Right. So"},{"speaker":"Daniel Franco","startTime":2885.42,"endTime":2888.36,"body":"this I'm going to use the same"},{"speaker":"Daniel Franco","startTime":2885.42,"endTime":2888.36,"body":"analogy here and saying that the"},{"speaker":"Daniel Franco","startTime":2888.36,"endTime":2891.6,"body":"next Facebook or the next new"},{"speaker":"Daniel Franco","startTime":2888.36,"endTime":2891.6,"body":"tech that could save the world,"},{"speaker":"Daniel Franco","startTime":2891.81,"endTime":2894.69,"body":"is with someone who had a"},{"speaker":"Daniel Franco","startTime":2891.81,"endTime":2894.69,"body":"ceiling and couldn't get past"},{"speaker":"Daniel Franco","startTime":2894.69,"endTime":2898.68,"body":"that. Yeah. How do we know what"},{"speaker":"Daniel Franco","startTime":2894.69,"endTime":2898.68,"body":"our ceiling is? We're just"},{"speaker":"Daniel Franco","startTime":2898.71,"endTime":2900.45,"body":"constantly pushing the envelope."},{"speaker":"Adam Thompson","startTime":2900.489,"endTime":2902.289,"body":"Yeah, I think"},{"speaker":"Adam Thompson","startTime":2900.489,"endTime":2902.289,"body":"you've answered the question"},{"speaker":"Adam Thompson","startTime":2902.289,"endTime":2904.509,"body":"itself. without pushing the"},{"speaker":"Adam Thompson","startTime":2902.289,"endTime":2904.509,"body":"envelope, we can tell when we're"},{"speaker":"Adam Thompson","startTime":2904.509,"endTime":2908.259,"body":"getting near our ceiling, by how"},{"speaker":"Adam Thompson","startTime":2904.509,"endTime":2908.259,"body":"someone's going if you're not"},{"speaker":"Adam Thompson","startTime":2908.259,"endTime":2910.479,"body":"sleeping, not because of the"},{"speaker":"Adam Thompson","startTime":2908.259,"endTime":2910.479,"body":"excitement of your"},{"speaker":"Adam Thompson","startTime":2910.479,"endTime":2912.999,"body":"entrepreneurial venture but"},{"speaker":"Adam Thompson","startTime":2910.479,"endTime":2912.999,"body":"because it's it's really"},{"speaker":"Adam Thompson","startTime":2912.999,"endTime":2916.599,"body":"stressing you if your family"},{"speaker":"Adam Thompson","startTime":2912.999,"endTime":2916.599,"body":"suffering. So there's a"},{"speaker":"Adam Thompson","startTime":2916.599,"endTime":2919.449,"body":"difference between a must write"},{"speaker":"Adam Thompson","startTime":2916.599,"endTime":2919.449,"body":"a book of had a book in me, you"},{"speaker":"Adam Thompson","startTime":2919.449,"endTime":2921.369,"body":"know, there's authors that write"},{"speaker":"Adam Thompson","startTime":2919.449,"endTime":2921.369,"body":"thank you to my friend, you"},{"speaker":"Adam Thompson","startTime":2921.369,"endTime":2923.319,"body":"know, what, always wonder, by"},{"speaker":"Adam Thompson","startTime":2921.369,"endTime":2923.319,"body":"the way, one of the family of"},{"speaker":"Adam Thompson","startTime":2923.319,"endTime":2925.239,"body":"saying you're good on your mate"},{"speaker":"Adam Thompson","startTime":2923.319,"endTime":2925.239,"body":"writing a book, or we should"},{"speaker":"Adam Thompson","startTime":2925.239,"endTime":2925.779,"body":"hang out with us."},{"speaker":"Daniel Franco","startTime":2925.81,"endTime":2930.7,"body":"Yeah. That's it"},{"speaker":"Daniel Franco","startTime":2925.81,"endTime":2930.7,"body":"always being with us. Like,"},{"speaker":"Adam Thompson","startTime":2930.72,"endTime":2932.58,"body":"always want to"},{"speaker":"Adam Thompson","startTime":2930.72,"endTime":2932.58,"body":"see what the spouses responses."},{"speaker":"Adam Thompson","startTime":2932.58,"endTime":2935.28,"body":"I want to I want to thank my"},{"speaker":"Adam Thompson","startTime":2932.58,"endTime":2935.28,"body":"spouse, you know, thanks to you,"},{"speaker":"Adam Thompson","startTime":2935.28,"endTime":2938.76,"body":"man. Yeah, but anyway, um, but"},{"speaker":"Adam Thompson","startTime":2935.28,"endTime":2938.76,"body":"you look for the stress. Now, if"},{"speaker":"Adam Thompson","startTime":2938.76,"endTime":2941.97,"body":"someone's feeling that you take"},{"speaker":"Adam Thompson","startTime":2938.76,"endTime":2941.97,"body":"it easy, there's got a brilliant"},{"speaker":"Adam Thompson","startTime":2941.97,"endTime":2944.31,"body":"model called the um, the"},{"speaker":"Adam Thompson","startTime":2941.97,"endTime":2944.31,"body":"business or the corporate life"},{"speaker":"Adam Thompson","startTime":2944.31,"endTime":2949.38,"body":"cycle is that you take adizes,"},{"speaker":"Adam Thompson","startTime":2944.31,"endTime":2949.38,"body":"okay? A di Zed es most of the"},{"speaker":"Adam Thompson","startTime":2949.38,"endTime":2954.24,"body":"people whose work I love and I"},{"speaker":"Adam Thompson","startTime":2949.38,"endTime":2954.24,"body":"use the traditionally either"},{"speaker":"Adam Thompson","startTime":2954.27,"endTime":2957.93,"body":"they're probably all over 65 or"},{"speaker":"Adam Thompson","startTime":2954.27,"endTime":2957.93,"body":"they're not even alive anymore,"},{"speaker":"Adam Thompson","startTime":2957.96,"endTime":2960.36,"body":"but they've got fundamentals"},{"speaker":"Adam Thompson","startTime":2957.96,"endTime":2960.36,"body":"that are still working, they can"},{"speaker":"Adam Thompson","startTime":2960.36,"endTime":2962.76,"body":"even the fundamentals even"},{"speaker":"Adam Thompson","startTime":2960.36,"endTime":2962.76,"body":"explained things like Halak"},{"speaker":"Adam Thompson","startTime":2962.76,"endTime":2966.42,"body":"recei and why it works. So I"},{"speaker":"Adam Thompson","startTime":2962.76,"endTime":2966.42,"body":"like kind of working with, if I"},{"speaker":"Adam Thompson","startTime":2966.42,"endTime":2968.58,"body":"could cook it, or it'd be more"},{"speaker":"Adam Thompson","startTime":2966.42,"endTime":2968.58,"body":"like I work with the basic"},{"speaker":"Adam Thompson","startTime":2968.58,"endTime":2971.16,"body":"ingredients and know how they"},{"speaker":"Adam Thompson","startTime":2968.58,"endTime":2971.16,"body":"put together I don't look at the"},{"speaker":"Adam Thompson","startTime":2971.16,"endTime":2973.62,"body":"recipes that are fashionable."},{"speaker":"Adam Thompson","startTime":2971.16,"endTime":2973.62,"body":"Now, I know the basics of"},{"speaker":"Adam Thompson","startTime":2973.62,"endTime":2977.07,"body":"molecular how cooking works. I"},{"speaker":"Adam Thompson","startTime":2973.62,"endTime":2977.07,"body":"kind of work like that, but"},{"speaker":"Adam Thompson","startTime":2977.07,"endTime":2979.35,"body":"adizes talks about a thing"},{"speaker":"Adam Thompson","startTime":2977.07,"endTime":2979.35,"body":"called the founder's trap. And"},{"speaker":"Adam Thompson","startTime":2979.35,"endTime":2981.84,"body":"that's when a business grows,"},{"speaker":"Adam Thompson","startTime":2979.35,"endTime":2981.84,"body":"it's found to be successful"},{"speaker":"Adam Thompson","startTime":2981.84,"endTime":2984.0,"body":"enough, but now we've got the"},{"speaker":"Adam Thompson","startTime":2981.84,"endTime":2984.0,"body":"opportunity to grow. The"},{"speaker":"Adam Thompson","startTime":2984.0,"endTime":2987.03,"body":"founder's trap comes when the"},{"speaker":"Adam Thompson","startTime":2984.0,"endTime":2987.03,"body":"founder is not able to systemize"},{"speaker":"Adam Thompson","startTime":2987.03,"endTime":2989.61,"body":"and let go of the business to a"},{"speaker":"Adam Thompson","startTime":2987.03,"endTime":2989.61,"body":"degree. The extra bit of"},{"speaker":"Adam Thompson","startTime":2989.61,"endTime":2992.22,"body":"information you get from this"},{"speaker":"Adam Thompson","startTime":2989.61,"endTime":2992.22,"body":"cognitive capability idea is"},{"speaker":"Adam Thompson","startTime":2992.22,"endTime":2994.83,"body":"predictive about when the"},{"speaker":"Adam Thompson","startTime":2992.22,"endTime":2994.83,"body":"founder's trap over here. So"},{"speaker":"Adam Thompson","startTime":2994.83,"endTime":2997.62,"body":"someone who's got brilliant"},{"speaker":"Adam Thompson","startTime":2994.83,"endTime":2997.62,"body":"problem solving ability, say"},{"speaker":"Adam Thompson","startTime":2997.62,"endTime":2999.84,"body":"someone who is equivalent to a"},{"speaker":"Adam Thompson","startTime":2997.62,"endTime":2999.84,"body":"brilliant detective who can"},{"speaker":"Adam Thompson","startTime":2999.84,"endTime":3002.6,"body":"piece all together and come up"},{"speaker":"Adam Thompson","startTime":2999.84,"endTime":3002.6,"body":"with the answer might not be"},{"speaker":"Adam Thompson","startTime":3002.6,"endTime":3005.09,"body":"natural at systemising. So"},{"speaker":"Adam Thompson","startTime":3002.6,"endTime":3005.09,"body":"they'll be able to come up with"},{"speaker":"Adam Thompson","startTime":3005.09,"endTime":3009.29,"body":"a solution to say a customer"},{"speaker":"Adam Thompson","startTime":3005.09,"endTime":3009.29,"body":"problem, which is awesome. The"},{"speaker":"Adam Thompson","startTime":3009.29,"endTime":3011.78,"body":"ability to then turn that into a"},{"speaker":"Adam Thompson","startTime":3009.29,"endTime":3011.78,"body":"systemized business might blow"},{"speaker":"Adam Thompson","startTime":3011.78,"endTime":3014.45,"body":"their mind. Yeah, we're someone"},{"speaker":"Adam Thompson","startTime":3011.78,"endTime":3014.45,"body":"whose natural capability was it"},{"speaker":"Adam Thompson","startTime":3014.45,"endTime":3017.99,"body":"more the system sort of thinking"},{"speaker":"Adam Thompson","startTime":3014.45,"endTime":3017.99,"body":"they might, let's say they could"},{"speaker":"Adam Thompson","startTime":3017.99,"endTime":3020.42,"body":"come up with a genius solution,"},{"speaker":"Adam Thompson","startTime":3017.99,"endTime":3020.42,"body":"they might naturally systemize"},{"speaker":"Adam Thompson","startTime":3020.42,"endTime":3023.0,"body":"it, they might struggle when it"},{"speaker":"Adam Thompson","startTime":3020.42,"endTime":3023.0,"body":"gets to the strategic part. So"},{"speaker":"Adam Thompson","startTime":3023.57,"endTime":3026.3,"body":"the cognitive capability idea"},{"speaker":"Adam Thompson","startTime":3023.57,"endTime":3026.3,"body":"gives us a bit of a prediction"},{"speaker":"Adam Thompson","startTime":3026.3,"endTime":3027.47,"body":"about when the founders trap can"},{"speaker":"Adam Thompson","startTime":3026.3,"endTime":3027.47,"body":"be"},{"speaker":"Daniel Franco","startTime":3027.75,"endTime":3029.67,"body":"you got to know"},{"speaker":"Daniel Franco","startTime":3027.75,"endTime":3029.67,"body":"your strengths. I mean, like I"},{"speaker":"Daniel Franco","startTime":3029.67,"endTime":3032.43,"body":"said, Michelle, and I have this"},{"speaker":"Daniel Franco","startTime":3029.67,"endTime":3032.43,"body":"conversation quite a fair bit."},{"speaker":"Daniel Franco","startTime":3032.52,"endTime":3035.85,"body":"I'm not the person that will put"},{"speaker":"Daniel Franco","startTime":3032.52,"endTime":3035.85,"body":"the pros put the process in"},{"speaker":"Daniel Franco","startTime":3035.85,"endTime":3040.02,"body":"place. Yes, if he did come to"},{"speaker":"Daniel Franco","startTime":3035.85,"endTime":3040.02,"body":"me, it'd be a mess. So you know,"},{"speaker":"Daniel Franco","startTime":3040.02,"endTime":3043.17,"body":"I have my own strengths. But"},{"speaker":"Daniel Franco","startTime":3040.02,"endTime":3043.17,"body":"that is that so we need to find"},{"speaker":"Daniel Franco","startTime":3043.17,"endTime":3046.5,"body":"someone who can do that for us."},{"speaker":"Daniel Franco","startTime":3043.17,"endTime":3046.5,"body":"And that's the whole point of,"},{"speaker":"Daniel Franco","startTime":3046.86,"endTime":3052.65,"body":"of growing. When when do you see"},{"speaker":"Daniel Franco","startTime":3046.86,"endTime":3052.65,"body":"burnout? The most though?"},{"speaker":"Daniel Franco","startTime":3054.36,"endTime":3058.08,"body":"Because we talk about pushing"},{"speaker":"Daniel Franco","startTime":3054.36,"endTime":3058.08,"body":"the envelope. Do you see it a"},{"speaker":"Daniel Franco","startTime":3058.08,"endTime":3059.49,"body":"fair bit when you get caught in?"},{"speaker":"Adam Thompson","startTime":3059.6,"endTime":3063.77,"body":"Yeah, I see it"},{"speaker":"Adam Thompson","startTime":3059.6,"endTime":3063.77,"body":"everywhere. To the point where"},{"speaker":"Adam Thompson","startTime":3063.95,"endTime":3066.38,"body":"when I say I'm worried, but"},{"speaker":"Adam Thompson","startTime":3063.95,"endTime":3066.38,"body":"people often say I'm worried"},{"speaker":"Adam Thompson","startTime":3066.38,"endTime":3068.93,"body":"because I'm not kept awake at"},{"speaker":"Adam Thompson","startTime":3066.38,"endTime":3068.93,"body":"night. But it's something that I"},{"speaker":"Adam Thompson","startTime":3068.93,"endTime":3072.26,"body":"noticed, and I'm aware of. If"},{"speaker":"Adam Thompson","startTime":3068.93,"endTime":3072.26,"body":"you say to someone, How's work"},{"speaker":"Adam Thompson","startTime":3072.26,"endTime":3074.72,"body":"going? Have you noticed how"},{"speaker":"Adam Thompson","startTime":3072.26,"endTime":3074.72,"body":"often the standard responses a"},{"speaker":"Adam Thompson","startTime":3074.72,"endTime":3079.37,"body":"sigh you kind of get that (sigh)"},{"speaker":"Adam Thompson","startTime":3074.72,"endTime":3079.37,"body":"night? You know, yeah, yeah. And"},{"speaker":"Adam Thompson","startTime":3079.37,"endTime":3082.13,"body":"even in the workplace, and that"},{"speaker":"Adam Thompson","startTime":3079.37,"endTime":3082.13,"body":"sort of thing. And there's a"},{"speaker":"Adam Thompson","startTime":3082.13,"endTime":3084.26,"body":"sadness, and we've all got the"},{"speaker":"Adam Thompson","startTime":3082.13,"endTime":3084.26,"body":"data, or the Gallup polls,"},{"speaker":"Adam Thompson","startTime":3084.26,"endTime":3086.84,"body":"whatever percentage disengaged,"},{"speaker":"Adam Thompson","startTime":3084.26,"endTime":3086.84,"body":"and the rest of that sort of"},{"speaker":"Adam Thompson","startTime":3086.84,"endTime":3091.37,"body":"thing. So here's what I think's"},{"speaker":"Adam Thompson","startTime":3086.84,"endTime":3091.37,"body":"going on. I think since the mid"},{"speaker":"Adam Thompson","startTime":3091.37,"endTime":3094.28,"body":"90s, when email came in the"},{"speaker":"Adam Thompson","startTime":3091.37,"endTime":3094.28,"body":"ability to merely assign work,"},{"speaker":"Adam Thompson","startTime":3094.76,"endTime":3097.91,"body":"someone even [inaudible audio],"},{"speaker":"Adam Thompson","startTime":3094.76,"endTime":3097.91,"body":"has never been hired, you've got"},{"speaker":"Adam Thompson","startTime":3097.91,"endTime":3100.37,"body":"all this complexity stuff going"},{"speaker":"Adam Thompson","startTime":3097.91,"endTime":3100.37,"body":"on, you got more and more"},{"speaker":"Adam Thompson","startTime":3100.37,"endTime":3104.18,"body":"pressure occurring. And so"},{"speaker":"Adam Thompson","startTime":3100.37,"endTime":3104.18,"body":"simply, the volume has now just"},{"speaker":"Adam Thompson","startTime":3104.18,"endTime":3107.9,"body":"been loaded on and someone"},{"speaker":"Adam Thompson","startTime":3104.18,"endTime":3107.9,"body":"eventually has to say no, and"},{"speaker":"Adam Thompson","startTime":3107.9,"endTime":3110.48,"body":"the person has been forced to"},{"speaker":"Adam Thompson","startTime":3107.9,"endTime":3110.48,"body":"say no is more and more becoming"},{"speaker":"Adam Thompson","startTime":3110.48,"endTime":3113.78,"body":"the person paid least in the"},{"speaker":"Adam Thompson","startTime":3110.48,"endTime":3113.78,"body":"organization. And so you've got"},{"speaker":"Adam Thompson","startTime":3113.78,"endTime":3116.21,"body":"this situation where the"},{"speaker":"Adam Thompson","startTime":3113.78,"endTime":3116.21,"body":"pressure is just building,"},{"speaker":"Adam Thompson","startTime":3116.39,"endTime":3120.47,"body":"you've got things like, changes"},{"speaker":"Adam Thompson","startTime":3116.39,"endTime":3120.47,"body":"now a constant, but most of us"},{"speaker":"Adam Thompson","startTime":3120.47,"endTime":3123.98,"body":"as people are not set to handle"},{"speaker":"Adam Thompson","startTime":3120.47,"endTime":3123.98,"body":"change is a constant, in fact, a"},{"speaker":"Adam Thompson","startTime":3123.98,"endTime":3126.41,"body":"very low percentage, I don't"},{"speaker":"Adam Thompson","startTime":3123.98,"endTime":3126.41,"body":"think I'd necessarily be one of"},{"speaker":"Adam Thompson","startTime":3126.41,"endTime":3129.98,"body":"them. Because remember that the"},{"speaker":"Adam Thompson","startTime":3126.41,"endTime":3129.98,"body":"way we're structured is as an"},{"speaker":"Adam Thompson","startTime":3129.98,"endTime":3133.4,"body":"animal, run from danger, wrist,"},{"speaker":"Adam Thompson","startTime":3129.98,"endTime":3133.4,"body":"hang out with your family and"},{"speaker":"Adam Thompson","startTime":3133.4,"endTime":3136.64,"body":"think thank God, the line didn't"},{"speaker":"Adam Thompson","startTime":3133.4,"endTime":3136.64,"body":"get me. So this idea of changes"},{"speaker":"Adam Thompson","startTime":3136.73,"endTime":3140.06,"body":"as a constant. Sounds good. But"},{"speaker":"Adam Thompson","startTime":3136.73,"endTime":3140.06,"body":"the people who are saying that"},{"speaker":"Adam Thompson","startTime":3140.09,"endTime":3143.54,"body":"are usually not the ones"},{"speaker":"Adam Thompson","startTime":3140.09,"endTime":3143.54,"body":"subjected to the change. And so"},{"speaker":"Adam Thompson","startTime":3143.54,"endTime":3145.25,"body":"what we've got is this"},{"speaker":"Adam Thompson","startTime":3143.54,"endTime":3145.25,"body":"disconnect between the people"},{"speaker":"Adam Thompson","startTime":3145.25,"endTime":3147.17,"body":"who need the work done and the"},{"speaker":"Adam Thompson","startTime":3145.25,"endTime":3147.17,"body":"people being asked to do the"},{"speaker":"Adam Thompson","startTime":3147.17,"endTime":3149.93,"body":"work, we're trying to address it"},{"speaker":"Adam Thompson","startTime":3147.17,"endTime":3149.93,"body":"with some self organizing stuff"},{"speaker":"Adam Thompson","startTime":3150.23,"endTime":3152.84,"body":"that requires a level of"},{"speaker":"Adam Thompson","startTime":3150.23,"endTime":3152.84,"body":"cognitive and emotional"},{"speaker":"Adam Thompson","startTime":3152.84,"endTime":3155.39,"body":"maturity, which not a high"},{"speaker":"Adam Thompson","startTime":3152.84,"endTime":3155.39,"body":"percentage of the population"},{"speaker":"Adam Thompson","startTime":3155.42,"endTime":3158.57,"body":"should necessarily have. And so"},{"speaker":"Adam Thompson","startTime":3155.42,"endTime":3158.57,"body":"it's just seems to me like the"},{"speaker":"Adam Thompson","startTime":3158.57,"endTime":3160.64,"body":"pressure is sort of building and"},{"speaker":"Adam Thompson","startTime":3158.57,"endTime":3160.64,"body":"building and building in the"},{"speaker":"Adam Thompson","startTime":3160.64,"endTime":3163.7,"body":"workplace, which spins out more"},{"speaker":"Adam Thompson","startTime":3160.64,"endTime":3163.7,"body":"and more consultants. But if"},{"speaker":"Adam Thompson","startTime":3163.7,"endTime":3165.8,"body":"there's too many people like me,"},{"speaker":"Adam Thompson","startTime":3163.7,"endTime":3165.8,"body":"who's doing the actual work,"},{"speaker":"Adam Thompson","startTime":3165.83,"endTime":3169.7,"body":"yeah, you know, so I think"},{"speaker":"Adam Thompson","startTime":3165.83,"endTime":3169.7,"body":"there's this weed. I don't know"},{"speaker":"Adam Thompson","startTime":3169.7,"endTime":3172.67,"body":"what you'd call it an epidemic,"},{"speaker":"Adam Thompson","startTime":3169.7,"endTime":3172.67,"body":"Oregon would be the word of just"},{"speaker":"Adam Thompson","startTime":3172.73,"endTime":3175.64,"body":"increasing. If you could have"},{"speaker":"Adam Thompson","startTime":3172.73,"endTime":3175.64,"body":"some sort of measure of base"},{"speaker":"Adam Thompson","startTime":3175.64,"endTime":3179.42,"body":"anxiety in organizations. My"},{"speaker":"Adam Thompson","startTime":3175.64,"endTime":3179.42,"body":"hypothesis is, it's gradually"},{"speaker":"Adam Thompson","startTime":3179.42,"endTime":3179.93,"body":"increased."},{"speaker":"Daniel Franco","startTime":3180.65,"endTime":3183.44,"body":"You make a good"},{"speaker":"Daniel Franco","startTime":3180.65,"endTime":3183.44,"body":"point with email, and I'm"},{"speaker":"Daniel Franco","startTime":3183.71,"endTime":3191.39,"body":"absolutely I guess triggered by"},{"speaker":"Daniel Franco","startTime":3183.71,"endTime":3191.39,"body":"this is when an email pings in"},{"speaker":"Daniel Franco","startTime":3191.39,"endTime":3194.51,"body":"or I can feel the email vibrate"},{"speaker":"Daniel Franco","startTime":3191.39,"endTime":3194.51,"body":"in my phone. Why right?"},{"speaker":"Adam Thompson","startTime":3194.51,"endTime":3196.19,"body":"Can I ask you a"},{"speaker":"Adam Thompson","startTime":3194.51,"endTime":3196.19,"body":"question? Just Yeah. Why do you"},{"speaker":"Adam Thompson","startTime":3196.19,"endTime":3198.29,"body":"have those pings and"},{"speaker":"Adam Thompson","startTime":3196.19,"endTime":3198.29,"body":"notifications on? I'm intrigued?"},{"speaker":"Daniel Franco","startTime":3198.329,"endTime":3202.049,"body":"Ah, I have"},{"speaker":"Daniel Franco","startTime":3198.329,"endTime":3202.049,"body":"learned to not do emails, one"},{"speaker":"Daniel Franco","startTime":3202.049,"endTime":3204.839,"body":"that I still have kept on but"},{"speaker":"Daniel Franco","startTime":3202.049,"endTime":3204.839,"body":"all social media, what do you"},{"speaker":"Daniel Franco","startTime":3204.839,"endTime":3209.819,"body":"think you got an email? Because"},{"speaker":"Daniel Franco","startTime":3204.839,"endTime":3209.819,"body":"I'm an idiot. So no, I am"},{"speaker":"Daniel Franco","startTime":3209.819,"endTime":3214.499,"body":"learning and I think I do think"},{"speaker":"Daniel Franco","startTime":3209.819,"endTime":3214.499,"body":"I am now going to set up a"},{"speaker":"Daniel Franco","startTime":3214.499,"endTime":3217.799,"body":"structure and there's the Tim"},{"speaker":"Daniel Franco","startTime":3214.499,"endTime":3217.799,"body":"Ferriss, I'm not sure if Yeah,"},{"speaker":"Adam Thompson","startTime":3217.889,"endTime":3218.699,"body":"oh knows where it"},{"speaker":"Daniel Franco","startTime":3218.0,"endTime":3222.47,"body":"is, yeah, work,"},{"speaker":"Daniel Franco","startTime":3218.0,"endTime":3222.47,"body":"where it's you. You look at your"},{"speaker":"Daniel Franco","startTime":3222.47,"endTime":3225.68,"body":"emails between, you know, 12,"},{"speaker":"Daniel Franco","startTime":3222.47,"endTime":3225.68,"body":"and two and part of the day and"},{"speaker":"Daniel Franco","startTime":3225.68,"endTime":3229.88,"body":"you have an auto reply, saying,"},{"speaker":"Daniel Franco","startTime":3225.68,"endTime":3229.88,"body":"I'm only looking at my email, so"},{"speaker":"Daniel Franco","startTime":3229.88,"endTime":3232.88,"body":"don't even expect. Yeah, that is"},{"speaker":"Daniel Franco","startTime":3229.88,"endTime":3232.88,"body":"definitely something I'm looking"},{"speaker":"Daniel Franco","startTime":3232.88,"endTime":3234.68,"body":"into it."},{"speaker":"Adam Thompson","startTime":3234.68,"endTime":3235.97,"body":"Can you hear"},{"speaker":"Adam Thompson","startTime":3234.68,"endTime":3235.97,"body":"language here? It's interesting."},{"speaker":"Adam Thompson","startTime":3235.97,"endTime":3239.03,"body":"Isn't it set up a structure? and"},{"speaker":"Adam Thompson","startTime":3235.97,"endTime":3239.03,"body":"looking into Yeah, here's what"},{"speaker":"Adam Thompson","startTime":3239.03,"endTime":3240.95,"body":"you do. You get out your phone,"},{"speaker":"Adam Thompson","startTime":3239.03,"endTime":3240.95,"body":"you change the settings to a"},{"speaker":"Adam Thompson","startTime":3240.95,"endTime":3244.22,"body":"notification after you're done."},{"speaker":"Adam Thompson","startTime":3240.95,"endTime":3244.22,"body":"You got a popping up on the"},{"speaker":"Adam Thompson","startTime":3244.22,"endTime":3246.71,"body":"bottom right of your screen on"},{"speaker":"Adam Thompson","startTime":3244.22,"endTime":3246.71,"body":"your computer. That's again,"},{"speaker":"Adam Thompson","startTime":3246.74,"endTime":3248.51,"body":"that's not saying that's so"},{"speaker":"Daniel Franco","startTime":3248.78,"endTime":3251.24,"body":"yeah, because and"},{"speaker":"Daniel Franco","startTime":3248.78,"endTime":3251.24,"body":"this is the thing, right,"},{"speaker":"Adam Thompson","startTime":3251.24,"endTime":3253.28,"body":"but you've got a"},{"speaker":"Adam Thompson","startTime":3251.24,"endTime":3253.28,"body":"pressure feel you feel anxiety"},{"speaker":"Adam Thompson","startTime":3253.31,"endTime":3255.23,"body":"and you're guessing you're"},{"speaker":"Adam Thompson","startTime":3253.31,"endTime":3255.23,"body":"thinking because you're on the"},{"speaker":"Adam Thompson","startTime":3255.23,"endTime":3257.18,"body":"role of developing the business."},{"speaker":"Adam Thompson","startTime":3255.23,"endTime":3257.18,"body":"Yeah. What if that's an"},{"speaker":"Adam Thompson","startTime":3257.18,"endTime":3258.38,"body":"opportunity? What if that's the"},{"speaker":"Adam Thompson","startTime":3257.18,"endTime":3258.38,"body":"thing?"},{"speaker":"Daniel Franco","startTime":3258.0,"endTime":3262.38,"body":"I agree Yeah. And"},{"speaker":"Daniel Franco","startTime":3258.0,"endTime":3262.38,"body":"and that's the bit that I'm"},{"speaker":"Daniel Franco","startTime":3262.38,"endTime":3265.95,"body":"getting better at is realizing"},{"speaker":"Daniel Franco","startTime":3262.38,"endTime":3265.95,"body":"that no one's in a rush the why"},{"speaker":"Daniel Franco","startTime":3265.95,"endTime":3268.89,"body":"I'm in a rush when I'm trying to"},{"speaker":"Daniel Franco","startTime":3265.95,"endTime":3268.89,"body":"build this business, everyone is"},{"speaker":"Daniel Franco","startTime":3268.89,"endTime":3273.12,"body":"absolutely got their own shit to"},{"speaker":"Daniel Franco","startTime":3268.89,"endTime":3273.12,"body":"deal with. So when they send off"},{"speaker":"Daniel Franco","startTime":3273.12,"endTime":3277.38,"body":"an email, it is almost and I"},{"speaker":"Daniel Franco","startTime":3273.12,"endTime":3277.38,"body":"know I'm not the only one here"},{"speaker":"Daniel Franco","startTime":3277.38,"endTime":3280.38,"body":"is almost an expectation and"},{"speaker":"Daniel Franco","startTime":3277.38,"endTime":3280.38,"body":"I'll reply straight away. Right?"},{"speaker":"Daniel Franco","startTime":3280.38,"endTime":3287.55,"body":"And if our but on myself, I"},{"speaker":"Daniel Franco","startTime":3280.38,"endTime":3287.55,"body":"should say expectation, right? I"},{"speaker":"Daniel Franco","startTime":3287.55,"endTime":3290.76,"body":"know that the person on the"},{"speaker":"Daniel Franco","startTime":3287.55,"endTime":3290.76,"body":"other line was if we send like,"},{"speaker":"Daniel Franco","startTime":3290.76,"endTime":3294.06,"body":"we're not thinking about how"},{"speaker":"Daniel Franco","startTime":3290.76,"endTime":3294.06,"body":"quick I'm replying. They don't"},{"speaker":"Daniel Franco","startTime":3294.06,"endTime":3296.01,"body":"want you to reply. I don't think"},{"speaker":"Daniel Franco","startTime":3294.06,"endTime":3296.01,"body":"otherwise they would have"},{"speaker":"Daniel Franco","startTime":3296.01,"endTime":3302.31,"body":"messaged you, I agree or run"},{"speaker":"Daniel Franco","startTime":3296.01,"endTime":3302.31,"body":"Yeah. 100% so I do believe and"},{"speaker":"Daniel Franco","startTime":3302.31,"endTime":3305.1,"body":"you know, social media, we use"},{"speaker":"Daniel Franco","startTime":3302.31,"endTime":3305.1,"body":"the same thing. We talk about"},{"speaker":"Daniel Franco","startTime":3305.1,"endTime":3309.51,"body":"anxiety in young children these"},{"speaker":"Daniel Franco","startTime":3305.1,"endTime":3309.51,"body":"days and suicide rates and all"},{"speaker":"Daniel Franco","startTime":3309.51,"endTime":3312.24,"body":"that we can go in. And we don't"},{"speaker":"Daniel Franco","startTime":3309.51,"endTime":3312.24,"body":"want to, like you said before,"},{"speaker":"Daniel Franco","startTime":3312.24,"endTime":3316.2,"body":"they want to dive into what we"},{"speaker":"Daniel Franco","startTime":3312.24,"endTime":3316.2,"body":"know nothing about. But it's the"},{"speaker":"Daniel Franco","startTime":3316.2,"endTime":3320.01,"body":"constant pressure and [inaudible"},{"speaker":"Daniel Franco","startTime":3316.2,"endTime":3320.01,"body":"audio] and the dopamine here"},{"speaker":"Daniel Franco","startTime":3320.04,"endTime":3322.38,"body":"have something popping up on"},{"speaker":"Daniel Franco","startTime":3320.04,"endTime":3322.38,"body":"your on your screen."},{"speaker":"Adam Thompson","startTime":3322.36,"endTime":3325.27,"body":"So it's gonna"},{"speaker":"Adam Thompson","startTime":3322.36,"endTime":3325.27,"body":"require a guess. Yeah, I don't"},{"speaker":"Adam Thompson","startTime":3325.39,"endTime":3327.43,"body":"remember I first heard the"},{"speaker":"Adam Thompson","startTime":3325.39,"endTime":3327.43,"body":"expression but stepping into the"},{"speaker":"Adam Thompson","startTime":3327.43,"endTime":3331.15,"body":"anxiety. In the often side, when"},{"speaker":"Adam Thompson","startTime":3327.43,"endTime":3331.15,"body":"I'm facilitating workshops, the"},{"speaker":"Adam Thompson","startTime":3331.15,"endTime":3333.07,"body":"people if let's say, there's"},{"speaker":"Adam Thompson","startTime":3331.15,"endTime":3333.07,"body":"someone who has spoken quite a"},{"speaker":"Adam Thompson","startTime":3333.07,"endTime":3335.59,"body":"bit, I'll often say here's a"},{"speaker":"Adam Thompson","startTime":3333.07,"endTime":3335.59,"body":"chance for someone else to step"},{"speaker":"Adam Thompson","startTime":3335.59,"endTime":3338.68,"body":"into the anxiety and go first."},{"speaker":"Adam Thompson","startTime":3335.59,"endTime":3338.68,"body":"Yeah. And what's required to"},{"speaker":"Adam Thompson","startTime":3338.68,"endTime":3342.07,"body":"turn off your emails is to step"},{"speaker":"Adam Thompson","startTime":3338.68,"endTime":3342.07,"body":"into the anxiety of not knowing,"},{"speaker":"Adam Thompson","startTime":3342.1,"endTime":3343.12,"body":"by the way only takes a week."},{"speaker":"Daniel Franco","startTime":3343.32,"endTime":3344.58,"body":"Do you do that?"},{"speaker":"Adam Thompson","startTime":3344.6,"endTime":3346.67,"body":"Yeah, I don't"},{"speaker":"Adam Thompson","startTime":3344.6,"endTime":3346.67,"body":"have any notifications on"},{"speaker":"Adam Thompson","startTime":3346.67,"endTime":3350.33,"body":"occasion at all. But the thing"},{"speaker":"Adam Thompson","startTime":3346.67,"endTime":3350.33,"body":"is, you get the Tim Ferriss"},{"speaker":"Adam Thompson","startTime":3350.33,"endTime":3353.36,"body":"characters, and they like, um, I"},{"speaker":"Adam Thompson","startTime":3350.33,"endTime":3353.36,"body":"use a model of adult ego"},{"speaker":"Adam Thompson","startTime":3353.36,"endTime":3356.0,"body":"development, and is combined"},{"speaker":"Adam Thompson","startTime":3353.36,"endTime":3356.0,"body":"with another model called Spiral"},{"speaker":"Adam Thompson","startTime":3356.0,"endTime":3361.19,"body":"dynamics, which talks about"},{"speaker":"Adam Thompson","startTime":3356.0,"endTime":3361.19,"body":"values DNA, like the very, it's"},{"speaker":"Adam Thompson","startTime":3361.19,"endTime":3363.32,"body":"not just preferences and"},{"speaker":"Adam Thompson","startTime":3361.19,"endTime":3363.32,"body":"personality stuff. It's like the"},{"speaker":"Adam Thompson","startTime":3363.32,"endTime":3367.16,"body":"DNA which drives the way you you"},{"speaker":"Adam Thompson","startTime":3363.32,"endTime":3367.16,"body":"make sense of the world. And Tim"},{"speaker":"Adam Thompson","startTime":3367.16,"endTime":3369.32,"body":"Ferriss, is your classic"},{"speaker":"Adam Thompson","startTime":3367.16,"endTime":3369.32,"body":"achiever character, yes, the"},{"speaker":"Adam Thompson","startTime":3369.32,"endTime":3371.57,"body":"color is orange when we give it"},{"speaker":"Adam Thompson","startTime":3369.32,"endTime":3371.57,"body":"Yeah, and you got all of the"},{"speaker":"Adam Thompson","startTime":3371.57,"endTime":3374.6,"body":"people who follow him at all"},{"speaker":"Adam Thompson","startTime":3371.57,"endTime":3374.6,"body":"about maximizing my diet, and"},{"speaker":"Adam Thompson","startTime":3374.6,"endTime":3377.51,"body":"I've got a look at the, here's"},{"speaker":"Adam Thompson","startTime":3374.6,"endTime":3377.51,"body":"how muscle mass works. And that,"},{"speaker":"Adam Thompson","startTime":3377.51,"endTime":3379.64,"body":"you know, you talk fast, and you"},{"speaker":"Adam Thompson","startTime":3377.51,"endTime":3379.64,"body":"have discussions about the right"},{"speaker":"Adam Thompson","startTime":3379.64,"endTime":3382.01,"body":"amount of fat and what to eat"},{"speaker":"Adam Thompson","startTime":3379.64,"endTime":3382.01,"body":"before you're fasting, you know,"},{"speaker":"Adam Thompson","startTime":3382.01,"endTime":3384.56,"body":"all this. And it's good fun,"},{"speaker":"Adam Thompson","startTime":3382.01,"endTime":3384.56,"body":"like, it's all achieving, and"},{"speaker":"Adam Thompson","startTime":3384.56,"endTime":3386.42,"body":"that sort of thing. Yeah. And so"},{"speaker":"Adam Thompson","startTime":3384.56,"endTime":3386.42,"body":"that's,"},{"speaker":"Daniel Franco","startTime":3386.669,"endTime":3388.709,"body":"but he's model is"},{"speaker":"Daniel Franco","startTime":3386.669,"endTime":3388.709,"body":"go to the extreme. And he is"},{"speaker":"Daniel Franco","startTime":3388.709,"endTime":3393.509,"body":"this is his thing. This is what"},{"speaker":"Daniel Franco","startTime":3388.709,"endTime":3393.509,"body":"it takes to get quick results."},{"speaker":"Daniel Franco","startTime":3393.509,"endTime":3396.839,"body":"Yeah. He's not saying it's"},{"speaker":"Daniel Franco","startTime":3393.509,"endTime":3396.839,"body":"impossible for one. It's"},{"speaker":"Daniel Franco","startTime":3396.839,"endTime":3397.199,"body":"interesting,"},{"speaker":"Adam Thompson","startTime":3397.17,"endTime":3398.64,"body":"though, when you"},{"speaker":"Adam Thompson","startTime":3397.17,"endTime":3398.64,"body":"do read these books carefully,"},{"speaker":"Adam Thompson","startTime":3398.64,"endTime":3401.73,"body":"he very much points out if you"},{"speaker":"Adam Thompson","startTime":3398.64,"endTime":3401.73,"body":"want to use this stuff, to just"},{"speaker":"Adam Thompson","startTime":3401.73,"endTime":3404.31,"body":"basically sit on the couch and"},{"speaker":"Adam Thompson","startTime":3401.73,"endTime":3404.31,"body":"read books. That's cool, too. So"},{"speaker":"Adam Thompson","startTime":3404.31,"endTime":3406.8,"body":"he's kind of a little bit deeper"},{"speaker":"Adam Thompson","startTime":3404.31,"endTime":3406.8,"body":"than he appears on the surface"},{"speaker":"Adam Thompson","startTime":3406.8,"endTime":3408.69,"body":"already. And you're not, you"},{"speaker":"Adam Thompson","startTime":3406.8,"endTime":3408.69,"body":"know, he's worked pretty well."},{"speaker":"Adam Thompson","startTime":3409.02,"endTime":3412.32,"body":"But now, so I have all that"},{"speaker":"Adam Thompson","startTime":3409.02,"endTime":3412.32,"body":"stuff done. Because I know if"},{"speaker":"Adam Thompson","startTime":3412.32,"endTime":3415.65,"body":"I've got emails to answer, I"},{"speaker":"Adam Thompson","startTime":3412.32,"endTime":3415.65,"body":"like things being resolved. It's"},{"speaker":"Adam Thompson","startTime":3415.65,"endTime":3417.48,"body":"like squared away would be the"},{"speaker":"Adam Thompson","startTime":3415.65,"endTime":3417.48,"body":"expression. And I like things"},{"speaker":"Adam Thompson","startTime":3417.48,"endTime":3422.07,"body":"being squared away. So I've even"},{"speaker":"Adam Thompson","startTime":3417.48,"endTime":3422.07,"body":"been that nut job that I've"},{"speaker":"Adam Thompson","startTime":3422.07,"endTime":3425.07,"body":"actually held up my hand of the"},{"speaker":"Adam Thompson","startTime":3422.07,"endTime":3425.07,"body":"screen to not see those emails,"},{"speaker":"Adam Thompson","startTime":3425.25,"endTime":3427.32,"body":"when I had to go look at"},{"speaker":"Adam Thompson","startTime":3425.25,"endTime":3427.32,"body":"something else. Yeah. And that"},{"speaker":"Adam Thompson","startTime":3427.32,"endTime":3429.66,"body":"doesn't stress me at all. But"},{"speaker":"Adam Thompson","startTime":3427.32,"endTime":3429.66,"body":"the moment I see something like"},{"speaker":"Adam Thompson","startTime":3429.66,"endTime":3433.35,"body":"inbox eight, and I do go to"},{"speaker":"Adam Thompson","startTime":3429.66,"endTime":3433.35,"body":"Inbox Zero, not every day, but"},{"speaker":"Adam Thompson","startTime":3433.35,"endTime":3436.23,"body":"maybe at least once a week, I"},{"speaker":"Adam Thompson","startTime":3433.35,"endTime":3436.23,"body":"process all the language is"},{"speaker":"Adam Thompson","startTime":3436.23,"endTime":3439.59,"body":"process emails, I process them,"},{"speaker":"Adam Thompson","startTime":3436.23,"endTime":3439.59,"body":"you know, and you have just some"},{"speaker":"Adam Thompson","startTime":3439.59,"endTime":3442.65,"body":"sort of system for processing"},{"speaker":"Adam Thompson","startTime":3439.59,"endTime":3442.65,"body":"them. So I do that, because"},{"speaker":"Daniel Franco","startTime":3442.92,"endTime":3445.92,"body":"I reckon I've"},{"speaker":"Daniel Franco","startTime":3442.92,"endTime":3445.92,"body":"ever seen Inbox Zero. No, that's"},{"speaker":"Daniel Franco","startTime":3445.92,"endTime":3446.34,"body":"brilliant."},{"speaker":"Adam Thompson","startTime":3446.37,"endTime":3448.29,"body":"Well, here's what"},{"speaker":"Adam Thompson","startTime":3446.37,"endTime":3448.29,"body":"you need to start with. Make a"},{"speaker":"Adam Thompson","startTime":3448.29,"endTime":3452.01,"body":"folder called emails before"},{"speaker":"Adam Thompson","startTime":3448.29,"endTime":3452.01,"body":"today's date, move everything in"},{"speaker":"Adam Thompson","startTime":3452.01,"endTime":3455.13,"body":"there, and then start from Inbox"},{"speaker":"Adam Thompson","startTime":3452.01,"endTime":3455.13,"body":"Zero. That's just one of the"},{"speaker":"Adam Thompson","startTime":3455.13,"endTime":3457.17,"body":"techniques that you use. But the"},{"speaker":"Adam Thompson","startTime":3455.13,"endTime":3457.17,"body":"general philosophy is,"},{"speaker":"Daniel Franco","startTime":3457.23,"endTime":3460.56,"body":"I feel like I've"},{"speaker":"Daniel Franco","startTime":3457.23,"endTime":3460.56,"body":"just cleared my head just by"},{"speaker":"Adam Thompson","startTime":3460.0,"endTime":3464.5,"body":"So we'd say on"},{"speaker":"Adam Thompson","startTime":3460.0,"endTime":3464.5,"body":"relief. But there's little"},{"speaker":"Adam Thompson","startTime":3460.56,"endTime":3460.98,"body":"thinking."},{"speaker":"Adam Thompson","startTime":3464.5,"endTime":3467.14,"body":"tricks, but what's the the"},{"speaker":"Adam Thompson","startTime":3464.5,"endTime":3467.14,"body":"intent or the strategy"},{"speaker":"Adam Thompson","startTime":3467.14,"endTime":3470.92,"body":"underneath it? The idea is to"},{"speaker":"Adam Thompson","startTime":3467.14,"endTime":3470.92,"body":"live life on my own terms. Yeah."},{"speaker":"Adam Thompson","startTime":3470.95,"endTime":3474.19,"body":"Meaning I'll choose when I look"},{"speaker":"Adam Thompson","startTime":3470.95,"endTime":3474.19,"body":"at emails, thank you, not you."},{"speaker":"Adam Thompson","startTime":3474.22,"endTime":3477.4,"body":"Yeah. And I don't mean that in a"},{"speaker":"Adam Thompson","startTime":3474.22,"endTime":3477.4,"body":"mean way. But to actually, like,"},{"speaker":"Adam Thompson","startTime":3477.43,"endTime":3479.5,"body":"I think it asks a question, Are"},{"speaker":"Adam Thompson","startTime":3477.43,"endTime":3479.5,"body":"you busy? And my answer is"},{"speaker":"Adam Thompson","startTime":3479.5,"endTime":3482.29,"body":"always exactly the right amount."},{"speaker":"Adam Thompson","startTime":3479.5,"endTime":3482.29,"body":"Because I've got a wonderful"},{"speaker":"Adam Thompson","startTime":3482.29,"endTime":3485.11,"body":"person called Amanda, who does"},{"speaker":"Adam Thompson","startTime":3482.29,"endTime":3485.11,"body":"admin for me looks after my"},{"speaker":"Adam Thompson","startTime":3485.11,"endTime":3489.4,"body":"calendar. And she schedules me"},{"speaker":"Adam Thompson","startTime":3485.11,"endTime":3489.4,"body":"really well, so that I'm never"},{"speaker":"Adam Thompson","startTime":3489.4,"endTime":3492.55,"body":"rushed. I'm comfortable saying"},{"speaker":"Adam Thompson","startTime":3489.4,"endTime":3492.55,"body":"to people, I can help you. But I"},{"speaker":"Adam Thompson","startTime":3492.55,"endTime":3495.58,"body":"won't be able to start for two"},{"speaker":"Adam Thompson","startTime":3492.55,"endTime":3495.58,"body":"or three months. And I've"},{"speaker":"Adam Thompson","startTime":3495.58,"endTime":3498.58,"body":"learned over the years that I'm"},{"speaker":"Adam Thompson","startTime":3495.58,"endTime":3498.58,"body":"that means I never want to be"},{"speaker":"Adam Thompson","startTime":3498.58,"endTime":3501.58,"body":"the builder that takes on three"},{"speaker":"Adam Thompson","startTime":3498.58,"endTime":3501.58,"body":"houses, too many leaving people"},{"speaker":"Adam Thompson","startTime":3501.58,"endTime":3504.01,"body":"with a long list of stuff to be"},{"speaker":"Adam Thompson","startTime":3501.58,"endTime":3504.01,"body":"done. wondering when the train"},{"speaker":"Adam Thompson","startTime":3504.01,"endTime":3506.02,"body":"is going to show up that long"},{"speaker":"Adam Thompson","startTime":3504.01,"endTime":3506.02,"body":"maintenance list. Yeah, yeah."},{"speaker":"Adam Thompson","startTime":3506.02,"endTime":3507.94,"body":"And so I'm very well, you'd have"},{"speaker":"Adam Thompson","startTime":3506.02,"endTime":3507.94,"body":"to do that with yourself. And"},{"speaker":"Adam Thompson","startTime":3507.94,"endTime":3509.41,"body":"you're doing your business"},{"speaker":"Adam Thompson","startTime":3507.94,"endTime":3509.41,"body":"development for this"},{"speaker":"Adam Thompson","startTime":3509.41,"endTime":3512.17,"body":"organization for synergy here."},{"speaker":"Adam Thompson","startTime":3509.41,"endTime":3512.17,"body":"You'd have to make sure that"},{"speaker":"Adam Thompson","startTime":3512.17,"endTime":3513.76,"body":"you're not loading up the"},{"speaker":"Adam Thompson","startTime":3512.17,"endTime":3513.76,"body":"calendar at the point where you"},{"speaker":"Adam Thompson","startTime":3513.76,"endTime":3517.24,"body":"can let someone down for your"},{"speaker":"Adam Thompson","startTime":3513.76,"endTime":3517.24,"body":"consultanting. Yes, 100%. So I"},{"speaker":"Adam Thompson","startTime":3517.24,"endTime":3519.19,"body":"just do that for mine. And"},{"speaker":"Adam Thompson","startTime":3517.24,"endTime":3519.19,"body":"having Amanda really helps as"},{"speaker":"Adam Thompson","startTime":3519.19,"endTime":3523.51,"body":"well. Because that way, it's"},{"speaker":"Adam Thompson","startTime":3519.19,"endTime":3523.51,"body":"easy for me to think I'll just"},{"speaker":"Adam Thompson","startTime":3523.51,"endTime":3526.3,"body":"squeeze that in. And that'll"},{"speaker":"Adam Thompson","startTime":3523.51,"endTime":3526.3,"body":"always burn me on the end, cuz"},{"speaker":"Adam Thompson","startTime":3526.3,"endTime":3528.82,"body":"I'm not going to let down my"},{"speaker":"Adam Thompson","startTime":3526.3,"endTime":3528.82,"body":"family, or anything like that."},{"speaker":"Adam Thompson","startTime":3528.82,"endTime":3531.43,"body":"So I'm going to be wearing that"},{"speaker":"Adam Thompson","startTime":3528.82,"endTime":3531.43,"body":"in terms of not sleeping or used"},{"speaker":"Adam Thompson","startTime":3531.43,"endTime":3534.04,"body":"to, but not sleeping with my"},{"speaker":"Adam Thompson","startTime":3531.43,"endTime":3534.04,"body":"family. Cuz then I'm a bloody"},{"speaker":"Adam Thompson","startTime":3534.04,"endTime":3535.69,"body":"grumpy dad. Yeah. Yeah. So"},{"speaker":"Daniel Franco","startTime":3535.86,"endTime":3538.2,"body":"I've got really"},{"speaker":"Daniel Franco","startTime":3535.86,"endTime":3538.2,"body":"into this. So yeah, I know, you"},{"speaker":"Daniel Franco","startTime":3538.2,"endTime":3542.82,"body":"have a very strict calendar"},{"speaker":"Daniel Franco","startTime":3538.2,"endTime":3542.82,"body":"regime, what is your what what"},{"speaker":"Daniel Franco","startTime":3542.82,"endTime":3543.69,"body":"model Do you follow,"},{"speaker":"Adam Thompson","startTime":3543.81,"endTime":3545.94,"body":"I was not really"},{"speaker":"Adam Thompson","startTime":3543.81,"endTime":3545.94,"body":"necessarily a model. It's just a"},{"speaker":"Adam Thompson","startTime":3545.94,"endTime":3548.55,"body":"matter of making sure there's"},{"speaker":"Adam Thompson","startTime":3545.94,"endTime":3548.55,"body":"gaps between things and just"},{"speaker":"Adam Thompson","startTime":3548.58,"endTime":3551.01,"body":"half an hour gap. 20 minutes"},{"speaker":"Adam Thompson","startTime":3548.58,"endTime":3551.01,"body":"while that not I'm not doing"},{"speaker":"Adam Thompson","startTime":3551.01,"endTime":3553.95,"body":"anything that sort of formal."},{"speaker":"Adam Thompson","startTime":3551.01,"endTime":3553.95,"body":"But it's more just that idea of"},{"speaker":"Adam Thompson","startTime":3553.95,"endTime":3556.2,"body":"not taking on more load than I"},{"speaker":"Adam Thompson","startTime":3553.95,"endTime":3556.2,"body":"can. So when you get that"},{"speaker":"Adam Thompson","startTime":3556.2,"endTime":3558.96,"body":"feeling like you're trying to"},{"speaker":"Adam Thompson","startTime":3556.2,"endTime":3558.96,"body":"find a gap with something can"},{"speaker":"Adam Thompson","startTime":3558.96,"endTime":3561.63,"body":"fit, that means that you're"},{"speaker":"Adam Thompson","startTime":3558.96,"endTime":3561.63,"body":"trying too hard. But remember"},{"speaker":"Adam Thompson","startTime":3561.63,"endTime":3564.48,"body":"the structure of I don't know, I"},{"speaker":"Adam Thompson","startTime":3561.63,"endTime":3564.48,"body":"don't know if you'd even call it"},{"speaker":"Adam Thompson","startTime":3564.48,"endTime":3566.37,"body":"I do a business. As you know,"},{"speaker":"Adam Thompson","startTime":3564.48,"endTime":3566.37,"body":"I'm a business that I've had"},{"speaker":"Adam Thompson","startTime":3566.37,"endTime":3568.65,"body":"clients that I've worked with"},{"speaker":"Adam Thompson","startTime":3566.37,"endTime":3568.65,"body":"for seven or eight years now. So"},{"speaker":"Adam Thompson","startTime":3568.98,"endTime":3570.84,"body":"I'm a business in that sense."},{"speaker":"Adam Thompson","startTime":3568.98,"endTime":3570.84,"body":"That's what one friend of mine"},{"speaker":"Adam Thompson","startTime":3570.84,"endTime":3573.51,"body":"said, You are a businessman,"},{"speaker":"Adam Thompson","startTime":3570.84,"endTime":3573.51,"body":"you've got customers, but on the"},{"speaker":"Adam Thompson","startTime":3573.51,"endTime":3576.21,"body":"other hand, it's just me, it's"},{"speaker":"Adam Thompson","startTime":3573.51,"endTime":3576.21,"body":"just you. So that means I'm not"},{"speaker":"Adam Thompson","startTime":3576.21,"endTime":3579.72,"body":"paying anyone for mortgage. All"},{"speaker":"Adam Thompson","startTime":3576.21,"endTime":3579.72,"body":"I need to pay is my monthly"},{"speaker":"Adam Thompson","startTime":3579.75,"endTime":3582.42,"body":"accounting software"},{"speaker":"Adam Thompson","startTime":3579.75,"endTime":3582.42,"body":"subscription, my editing"},{"speaker":"Adam Thompson","startTime":3582.42,"endTime":3585.27,"body":"software for my videos that I"},{"speaker":"Adam Thompson","startTime":3582.42,"endTime":3585.27,"body":"do, you know, bugger all Yeah,"},{"speaker":"Adam Thompson","startTime":3585.27,"endTime":3589.14,"body":"really. So. Yeah, I do. I wasn't"},{"speaker":"Adam Thompson","startTime":3585.27,"endTime":3589.14,"body":"when I first went out consulting"},{"speaker":"Adam Thompson","startTime":3589.14,"endTime":3594.39,"body":"that was um, when was that 2012."},{"speaker":"Adam Thompson","startTime":3589.14,"endTime":3594.39,"body":"I was by myself. And then I"},{"speaker":"Adam Thompson","startTime":3594.39,"endTime":3596.34,"body":"joined in a partnership with a"},{"speaker":"Adam Thompson","startTime":3594.39,"endTime":3596.34,"body":"couple other people who've been"},{"speaker":"Adam Thompson","startTime":3596.34,"endTime":3599.1,"body":"around for about 12 or 13 years"},{"speaker":"Adam Thompson","startTime":3596.34,"endTime":3599.1,"body":"at that point. That was"},{"speaker":"Adam Thompson","startTime":3599.1,"endTime":3602.19,"body":"wonderful. That really helped me"},{"speaker":"Adam Thompson","startTime":3599.1,"endTime":3602.19,"body":"find myself as a consultant."},{"speaker":"Adam Thompson","startTime":3602.19,"endTime":3604.65,"body":"Yeah, yeah, no, they were"},{"speaker":"Adam Thompson","startTime":3602.19,"endTime":3604.65,"body":"brilliant at what they did what"},{"speaker":"Adam Thompson","startTime":3604.68,"endTime":3607.29,"body":"what they did what they still,"},{"speaker":"Adam Thompson","startTime":3604.68,"endTime":3607.29,"body":"they still get, they're still"},{"speaker":"Adam Thompson","startTime":3607.29,"endTime":3610.47,"body":"consulting in the business, some"},{"speaker":"Adam Thompson","startTime":3607.29,"endTime":3610.47,"body":"one of the partners started"},{"speaker":"Adam Thompson","startTime":3610.47,"endTime":3612.69,"body":"adding in some really brilliant"},{"speaker":"Adam Thompson","startTime":3610.47,"endTime":3612.69,"body":"work in terms of global"},{"speaker":"Adam Thompson","startTime":3612.69,"endTime":3614.97,"body":"sustainability and that sort of"},{"speaker":"Adam Thompson","startTime":3612.69,"endTime":3614.97,"body":"stuff. And you feel really"},{"speaker":"Adam Thompson","startTime":3614.97,"endTime":3618.03,"body":"guilty saying, I'm not into"},{"speaker":"Adam Thompson","startTime":3614.97,"endTime":3618.03,"body":"that. But what I mean is, I'm"},{"speaker":"Adam Thompson","startTime":3618.03,"endTime":3620.22,"body":"not into that for a business, it"},{"speaker":"Adam Thompson","startTime":3618.03,"endTime":3620.22,"body":"would have hit a point where I"},{"speaker":"Adam Thompson","startTime":3620.22,"endTime":3623.43,"body":"was kind of phoning it in. So I"},{"speaker":"Adam Thompson","startTime":3620.22,"endTime":3623.43,"body":"sort of took a deep breath and"},{"speaker":"Adam Thompson","startTime":3623.43,"endTime":3626.34,"body":"said, Look, I'm gonna leave. And"},{"speaker":"Adam Thompson","startTime":3623.43,"endTime":3626.34,"body":"so that's why I went by how"},{"speaker":"Daniel Franco","startTime":3626.52,"endTime":3629.97,"body":"it was that sort"},{"speaker":"Daniel Franco","startTime":3626.52,"endTime":3629.97,"body":"of coach, mentor early on in"},{"speaker":"Daniel Franco","startTime":3629.97,"endTime":3630.48,"body":"your career,"},{"speaker":"Adam Thompson","startTime":3630.57,"endTime":3633.09,"body":"really valuable."},{"speaker":"Adam Thompson","startTime":3630.57,"endTime":3633.09,"body":"But what I learned was the part"},{"speaker":"Adam Thompson","startTime":3633.09,"endTime":3635.7,"body":"about being yourself, and also"},{"speaker":"Adam Thompson","startTime":3633.09,"endTime":3635.7,"body":"the part about dealing with"},{"speaker":"Adam Thompson","startTime":3635.7,"endTime":3637.89,"body":"clients that if there's"},{"speaker":"Adam Thompson","startTime":3635.7,"endTime":3637.89,"body":"something you believe that they"},{"speaker":"Adam Thompson","startTime":3637.89,"endTime":3640.38,"body":"need to know, take a deep breath"},{"speaker":"Adam Thompson","startTime":3637.89,"endTime":3640.38,"body":"and tell them what they need to"},{"speaker":"Adam Thompson","startTime":3640.38,"endTime":3644.19,"body":"know. And I've found that to be"},{"speaker":"Adam Thompson","startTime":3640.38,"endTime":3644.19,"body":"so valuable, because otherwise"},{"speaker":"Adam Thompson","startTime":3644.19,"endTime":3646.38,"body":"you end up just complaining to"},{"speaker":"Adam Thompson","startTime":3644.19,"endTime":3646.38,"body":"other consultants while your"},{"speaker":"Adam Thompson","startTime":3646.38,"endTime":3648.99,"body":"clients are perfect. You know,"},{"speaker":"Adam Thompson","startTime":3646.38,"endTime":3648.99,"body":"what sort of decayed ways to go"},{"speaker":"Adam Thompson","startTime":3648.99,"endTime":3650.01,"body":"about doing things. So,"},{"speaker":"Daniel Franco","startTime":3650.579,"endTime":3653.429,"body":"yeah, it's the"},{"speaker":"Daniel Franco","startTime":3650.579,"endTime":3653.429,"body":"fear of not getting more work"},{"speaker":"Daniel Franco","startTime":3653.429,"endTime":3654.479,"body":"from him, isn't it? Yeah. But"},{"speaker":"Adam Thompson","startTime":3654.479,"endTime":3656.459,"body":"you know what,"},{"speaker":"Adam Thompson","startTime":3654.479,"endTime":3656.459,"body":"you'd think that people would"},{"speaker":"Adam Thompson","startTime":3656.459,"endTime":3658.559,"body":"respect people that tell them"},{"speaker":"Adam Thompson","startTime":3656.459,"endTime":3658.559,"body":"the truth? Well, it turns out"},{"speaker":"Adam Thompson","startTime":3658.559,"endTime":3661.529,"body":"that that is true. That is true."},{"speaker":"Adam Thompson","startTime":3658.559,"endTime":3661.529,"body":"Yeah. I've discovered by being"},{"speaker":"Daniel Franco","startTime":3661.54,"endTime":3663.7,"body":"unless you're"},{"speaker":"Daniel Franco","startTime":3661.54,"endTime":3663.7,"body":"dealing with a really big"},{"speaker":"Daniel Franco","startTime":3663.7,"endTime":3667.66,"body":"egotistical, yeah. And aware and"},{"speaker":"Daniel Franco","startTime":3663.7,"endTime":3667.66,"body":"self aware."},{"speaker":"Adam Thompson","startTime":3667.84,"endTime":3670.18,"body":"Well, that's what"},{"speaker":"Adam Thompson","startTime":3667.84,"endTime":3670.18,"body":"the video is, I started mocking"},{"speaker":"Adam Thompson","startTime":3670.18,"endTime":3672.97,"body":"around with videos last year,"},{"speaker":"Adam Thompson","startTime":3670.18,"endTime":3672.97,"body":"just for the sort of the fun of"},{"speaker":"Adam Thompson","startTime":3672.97,"endTime":3675.49,"body":"it. Because sticking iPhone with"},{"speaker":"Adam Thompson","startTime":3672.97,"endTime":3675.49,"body":"tripods, talking,"},{"speaker":"Daniel Franco","startTime":3675.719,"endTime":3677.129,"body":"they are pretty"},{"speaker":"Daniel Franco","startTime":3675.719,"endTime":3677.129,"body":"cool. Now."},{"speaker":"Adam Thompson","startTime":3679.28,"endTime":3681.71,"body":"The, but then"},{"speaker":"Adam Thompson","startTime":3679.28,"endTime":3681.71,"body":"when COVID came along, didn't"},{"speaker":"Adam Thompson","startTime":3681.71,"endTime":3683.66,"body":"know what was going to happen. I"},{"speaker":"Adam Thompson","startTime":3681.71,"endTime":3683.66,"body":"thought, well, even if I don't"},{"speaker":"Adam Thompson","startTime":3683.66,"endTime":3686.15,"body":"do anything for a year, the"},{"speaker":"Adam Thompson","startTime":3683.66,"endTime":3686.15,"body":"minimum I can do is make some"},{"speaker":"Adam Thompson","startTime":3686.15,"endTime":3690.2,"body":"videos that might be informative"},{"speaker":"Adam Thompson","startTime":3686.15,"endTime":3690.2,"body":"and entertaining. Yeah. And I"},{"speaker":"Adam Thompson","startTime":3690.2,"endTime":3693.95,"body":"kind of like doing them. And"},{"speaker":"Adam Thompson","startTime":3690.2,"endTime":3693.95,"body":"then mostly a lot of my clients"},{"speaker":"Adam Thompson","startTime":3693.95,"endTime":3697.01,"body":"at the time, and still are often"},{"speaker":"Adam Thompson","startTime":3693.95,"endTime":3697.01,"body":"with, say, local government or"},{"speaker":"Adam Thompson","startTime":3697.01,"endTime":3699.95,"body":"disability or age care. So"},{"speaker":"Adam Thompson","startTime":3697.01,"endTime":3699.95,"body":"industries that weren't relying"},{"speaker":"Adam Thompson","startTime":3699.95,"endTime":3703.19,"body":"on revenue from people being out"},{"speaker":"Adam Thompson","startTime":3699.95,"endTime":3703.19,"body":"and about. So after sort of a"},{"speaker":"Adam Thompson","startTime":3703.19,"endTime":3705.83,"body":"three week, pause, everything"},{"speaker":"Adam Thompson","startTime":3703.19,"endTime":3705.83,"body":"just sort of launched. Should we"},{"speaker":"Adam Thompson","startTime":3705.86,"endTime":3709.88,"body":"just move that workshop online?"},{"speaker":"Adam Thompson","startTime":3705.86,"endTime":3709.88,"body":"usual? Yes. But I thought, I'll"},{"speaker":"Adam Thompson","startTime":3709.88,"endTime":3712.49,"body":"keep doing the videos. And I"},{"speaker":"Adam Thompson","startTime":3709.88,"endTime":3712.49,"body":"realized one bonus I get from"},{"speaker":"Adam Thompson","startTime":3712.49,"endTime":3714.8,"body":"the videos is if someone's"},{"speaker":"Adam Thompson","startTime":3712.49,"endTime":3714.8,"body":"wondering whether I can be"},{"speaker":"Adam Thompson","startTime":3714.8,"endTime":3717.95,"body":"useful to them, they can kind of"},{"speaker":"Adam Thompson","startTime":3714.8,"endTime":3717.95,"body":"watch me on the same on the"},{"speaker":"Adam Thompson","startTime":3717.95,"endTime":3721.19,"body":"video that I'm you know, in"},{"speaker":"Adam Thompson","startTime":3717.95,"endTime":3721.19,"body":"normal life. Yeah. And so if you"},{"speaker":"Adam Thompson","startTime":3721.19,"endTime":3724.16,"body":"think I'm a bit of a dick on the"},{"speaker":"Adam Thompson","startTime":3721.19,"endTime":3724.16,"body":"video, then that's good. Because"},{"speaker":"Adam Thompson","startTime":3724.61,"endTime":3726.77,"body":"that means that we it wasn't"},{"speaker":"Adam Thompson","startTime":3724.61,"endTime":3726.77,"body":"gonna work. Yeah. And if you"},{"speaker":"Adam Thompson","startTime":3726.77,"endTime":3729.71,"body":"think I might like this guy,"},{"speaker":"Adam Thompson","startTime":3726.77,"endTime":3729.71,"body":"then you probably will. Because"},{"speaker":"Adam Thompson","startTime":3729.71,"endTime":3731.66,"body":"that's kind of what I'm like I"},{"speaker":"Adam Thompson","startTime":3729.71,"endTime":3731.66,"body":"say"},{"speaker":"Daniel Franco","startTime":3731.96,"endTime":3734.42,"body":"that is a very"},{"speaker":"Daniel Franco","startTime":3731.96,"endTime":3734.42,"body":"good way of looking at it. Yeah,"},{"speaker":"Daniel Franco","startTime":3734.42,"endTime":3738.38,"body":"you're not trying to win work"},{"speaker":"Daniel Franco","startTime":3734.42,"endTime":3738.38,"body":"but you know you probably won't"},{"speaker":"Daniel Franco","startTime":3738.38,"endTime":3739.7,"body":"get on with the person anyway,"},{"speaker":"Adam Thompson","startTime":3740.18,"endTime":3742.64,"body":"I what I find is,"},{"speaker":"Adam Thompson","startTime":3740.18,"endTime":3742.64,"body":"as I look back over time, again,"},{"speaker":"Adam Thompson","startTime":3742.64,"endTime":3744.98,"body":"with COVID, I took the"},{"speaker":"Adam Thompson","startTime":3742.64,"endTime":3744.98,"body":"opportunity to look back over"},{"speaker":"Adam Thompson","startTime":3744.98,"endTime":3747.17,"body":"the people I've enjoyed working"},{"speaker":"Adam Thompson","startTime":3744.98,"endTime":3747.17,"body":"with the most over the years,"},{"speaker":"Adam Thompson","startTime":3747.2,"endTime":3750.32,"body":"and this a few common links,"},{"speaker":"Adam Thompson","startTime":3747.2,"endTime":3750.32,"body":"they're all reflective. So"},{"speaker":"Adam Thompson","startTime":3750.32,"endTime":3753.38,"body":"they're all up for saying that"},{"speaker":"Adam Thompson","startTime":3750.32,"endTime":3753.38,"body":"initial question of maybe the"},{"speaker":"Adam Thompson","startTime":3753.38,"endTime":3757.52,"body":"problem is me. And I really like"},{"speaker":"Adam Thompson","startTime":3753.38,"endTime":3757.52,"body":"that. They're all up for a laugh"},{"speaker":"Adam Thompson","startTime":3757.55,"endTime":3759.98,"body":"at the absurdity of it. That's"},{"speaker":"Adam Thompson","startTime":3757.55,"endTime":3759.98,"body":"another important thing, because"},{"speaker":"Adam Thompson","startTime":3759.98,"endTime":3763.01,"body":"it is kind of nuts, what happens"},{"speaker":"Adam Thompson","startTime":3759.98,"endTime":3763.01,"body":"in organizations, they're up for"},{"speaker":"Adam Thompson","startTime":3763.01,"endTime":3767.42,"body":"that. And they really enjoy"},{"speaker":"Adam Thompson","startTime":3763.01,"endTime":3767.42,"body":"being able to understand. So"},{"speaker":"Adam Thompson","startTime":3767.42,"endTime":3769.58,"body":"that idea of being able to draw"},{"speaker":"Adam Thompson","startTime":3767.42,"endTime":3769.58,"body":"something on a whiteboard often"},{"speaker":"Adam Thompson","startTime":3769.58,"endTime":3772.49,"body":"will stand side by side and say,"},{"speaker":"Adam Thompson","startTime":3769.58,"endTime":3772.49,"body":"This is what's going on here."},{"speaker":"Adam Thompson","startTime":3772.49,"endTime":3774.92,"body":"We'll take the text from each"},{"speaker":"Adam Thompson","startTime":3772.49,"endTime":3774.92,"body":"other. Right, that's great."},{"speaker":"Adam Thompson","startTime":3774.92,"endTime":3776.87,"body":"Let's go talk to everyone about"},{"speaker":"Adam Thompson","startTime":3774.92,"endTime":3776.87,"body":"this and see if we can make it"},{"speaker":"Adam Thompson","startTime":3776.87,"endTime":3779.39,"body":"make sense. Yeah. So that's kind"},{"speaker":"Adam Thompson","startTime":3776.87,"endTime":3779.39,"body":"of the common link between the"},{"speaker":"Adam Thompson","startTime":3779.39,"endTime":3782.12,"body":"people I work with. And then"},{"speaker":"Adam Thompson","startTime":3779.39,"endTime":3782.12,"body":"usually it's a combination of"},{"speaker":"Adam Thompson","startTime":3782.12,"endTime":3783.95,"body":"the businesses growing and"},{"speaker":"Adam Thompson","startTime":3782.12,"endTime":3783.95,"body":"starting to get a bit out of"},{"speaker":"Adam Thompson","startTime":3783.95,"endTime":3787.25,"body":"control. Or the business is big."},{"speaker":"Adam Thompson","startTime":3783.95,"endTime":3787.25,"body":"And there's a feeling like it's"},{"speaker":"Adam Thompson","startTime":3787.25,"endTime":3789.83,"body":"running out of life, or there's"},{"speaker":"Adam Thompson","startTime":3787.25,"endTime":3789.83,"body":"something not quite right. And"},{"speaker":"Adam Thompson","startTime":3789.83,"endTime":3791.0,"body":"that's what I hope. And"},{"speaker":"Daniel Franco","startTime":3791.04,"endTime":3793.98,"body":"it's interesting"},{"speaker":"Daniel Franco","startTime":3791.04,"endTime":3793.98,"body":"work. Because if you are running"},{"speaker":"Daniel Franco","startTime":3794.04,"endTime":3797.46,"body":"a business by yourself, and it's"},{"speaker":"Daniel Franco","startTime":3794.04,"endTime":3797.46,"body":"only you, you know, like you"},{"speaker":"Daniel Franco","startTime":3797.46,"endTime":3801.45,"body":"said, You've got no one else's"},{"speaker":"Daniel Franco","startTime":3797.46,"endTime":3801.45,"body":"mortgages to pay, then you can"},{"speaker":"Daniel Franco","startTime":3801.45,"endTime":3804.48,"body":"be quite picky with your work."},{"speaker":"Daniel Franco","startTime":3801.45,"endTime":3804.48,"body":"But for those who are starting"},{"speaker":"Daniel Franco","startTime":3804.48,"endTime":3808.74,"body":"out in the world, and trying to"},{"speaker":"Daniel Franco","startTime":3804.48,"endTime":3808.74,"body":"grab and grow a sustainable"},{"speaker":"Daniel Franco","startTime":3808.74,"endTime":3812.07,"body":"business grabbing and holding on"},{"speaker":"Daniel Franco","startTime":3808.74,"endTime":3812.07,"body":"to any sort of project is"},{"speaker":"Daniel Franco","startTime":3812.1,"endTime":3813.39,"body":"generally the way isn't it?"},{"speaker":"Adam Thompson","startTime":3813.42,"endTime":3815.4,"body":"Yeah. And I'd say"},{"speaker":"Adam Thompson","startTime":3813.42,"endTime":3815.4,"body":"just just a bit of gray area"},{"speaker":"Adam Thompson","startTime":3815.4,"endTime":3818.1,"body":"there. I'd be I'd be a toss up"},{"speaker":"Adam Thompson","startTime":3815.4,"endTime":3818.1,"body":"to say, Oh, you must stick"},{"speaker":"Adam Thompson","startTime":3818.1,"endTime":3820.47,"body":"exactly to your prince. Yeah."},{"speaker":"Adam Thompson","startTime":3818.1,"endTime":3820.47,"body":"Because there is a point where"},{"speaker":"Adam Thompson","startTime":3820.74,"endTime":3822.42,"body":"you do need to establish"},{"speaker":"Adam Thompson","startTime":3820.74,"endTime":3822.42,"body":"yourself so we can"},{"speaker":"Daniel Franco","startTime":3823.199,"endTime":3824.849,"body":"get a bit of cash"},{"speaker":"Daniel Franco","startTime":3823.199,"endTime":3824.849,"body":"in the kitty. And then you can"},{"speaker":"Daniel Franco","startTime":3824.849,"endTime":3825.419,"body":"build on that"},{"speaker":"Adam Thompson","startTime":3825.45,"endTime":3826.56,"body":"little bit of"},{"speaker":"Adam Thompson","startTime":3825.45,"endTime":3826.56,"body":"that. I mean, everyone's got"},{"speaker":"Adam Thompson","startTime":3826.56,"endTime":3828.42,"body":"gray areas. But you might have"},{"speaker":"Adam Thompson","startTime":3826.56,"endTime":3828.42,"body":"certain things off the end of"},{"speaker":"Adam Thompson","startTime":3828.42,"endTime":3830.61,"body":"the gray area, you know, you"},{"speaker":"Adam Thompson","startTime":3828.42,"endTime":3830.61,"body":"wouldn't touch Yes. So"},{"speaker":"Daniel Franco","startTime":3830.699,"endTime":3832.799,"body":"that's happening,"},{"speaker":"Daniel Franco","startTime":3830.699,"endTime":3832.799,"body":"that you wouldn't work with an"},{"speaker":"Daniel Franco","startTime":3832.799,"endTime":3836.489,"body":"unaligned Yeah, potentially, you"},{"speaker":"Daniel Franco","startTime":3832.799,"endTime":3836.489,"body":"know, doing dumb things that are"},{"speaker":"Daniel Franco","startTime":3836.489,"endTime":3837.299,"body":"unethical,"},{"speaker":"Adam Thompson","startTime":3837.57,"endTime":3839.7,"body":"or that sort of"},{"speaker":"Adam Thompson","startTime":3837.57,"endTime":3839.7,"body":"thing. And with Yeah, yeah. But"},{"speaker":"Adam Thompson","startTime":3839.7,"endTime":3842.25,"body":"I mean, if there's any thing"},{"speaker":"Adam Thompson","startTime":3839.7,"endTime":3842.25,"body":"that's useful, it's if you've"},{"speaker":"Adam Thompson","startTime":3842.25,"endTime":3845.94,"body":"got six months to a year's worth"},{"speaker":"Adam Thompson","startTime":3842.25,"endTime":3845.94,"body":"of salary saved up. And you've"},{"speaker":"Adam Thompson","startTime":3845.94,"endTime":3849.12,"body":"got that saved up, if you've got"},{"speaker":"Adam Thompson","startTime":3845.94,"endTime":3849.12,"body":"enough context, that there'd be"},{"speaker":"Adam Thompson","startTime":3849.12,"endTime":3851.85,"body":"people willing to chat to you"},{"speaker":"Adam Thompson","startTime":3849.12,"endTime":3851.85,"body":"about what their issues are in"},{"speaker":"Adam Thompson","startTime":3851.85,"endTime":3853.59,"body":"the business. And of course, I'm"},{"speaker":"Adam Thompson","startTime":3851.85,"endTime":3853.59,"body":"assuming you've got some"},{"speaker":"Adam Thompson","startTime":3853.59,"endTime":3856.23,"body":"technical knowledge you can help"},{"speaker":"Adam Thompson","startTime":3853.59,"endTime":3856.23,"body":"him, then that's the"},{"speaker":"Adam Thompson","startTime":3856.23,"endTime":3860.76,"body":"prerequisites to get started."},{"speaker":"Adam Thompson","startTime":3856.23,"endTime":3860.76,"body":"You don't need a brochure, or"},{"speaker":"Adam Thompson","startTime":3860.76,"endTime":3863.73,"body":"anything like that. I think it's"},{"speaker":"Adam Thompson","startTime":3860.76,"endTime":3863.73,"body":"just a matter of if people are"},{"speaker":"Adam Thompson","startTime":3863.73,"endTime":3865.44,"body":"willing to chat to you about"},{"speaker":"Adam Thompson","startTime":3863.73,"endTime":3865.44,"body":"what their issues are, and you"},{"speaker":"Adam Thompson","startTime":3865.44,"endTime":3868.56,"body":"can be valuable, then there's a"},{"speaker":"Adam Thompson","startTime":3865.44,"endTime":3868.56,"body":"chance you might be able to make"},{"speaker":"Adam Thompson","startTime":3868.56,"endTime":3869.37,"body":"a living doing this."},{"speaker":"Daniel Franco","startTime":3869.36,"endTime":3873.11,"body":"So very good. You"},{"speaker":"Daniel Franco","startTime":3869.36,"endTime":3873.11,"body":"do a little bit of work with"},{"speaker":"Daniel Franco","startTime":3873.17,"endTime":3874.34,"body":"AHRI as well."},{"speaker":"Adam Thompson","startTime":3874.38,"endTime":3876.45,"body":"Yeah, yeah. I'm"},{"speaker":"Adam Thompson","startTime":3874.38,"endTime":3876.45,"body":"the convener of the org design"},{"speaker":"Adam Thompson","startTime":3876.45,"endTime":3878.07,"body":"and development network. Yeah."},{"speaker":"Adam Thompson","startTime":3876.45,"endTime":3878.07,"body":"So"},{"speaker":"Daniel Franco","startTime":3878.0,"endTime":3880.22,"body":"tell us a little"},{"speaker":"Daniel Franco","startTime":3878.0,"endTime":3880.22,"body":"bit more about AHRI in the work"},{"speaker":"Daniel Franco","startTime":3880.22,"endTime":3881.06,"body":"that you're doing. Yeah."},{"speaker":"Adam Thompson","startTime":3881.0,"endTime":3884.03,"body":"So the Australian"},{"speaker":"Adam Thompson","startTime":3881.0,"endTime":3884.03,"body":"Human Resources Institute. And"},{"speaker":"Adam Thompson","startTime":3884.03,"endTime":3886.43,"body":"so the main thing I did when I"},{"speaker":"Adam Thompson","startTime":3884.03,"endTime":3886.43,"body":"first went out consulting, I"},{"speaker":"Adam Thompson","startTime":3886.43,"endTime":3888.26,"body":"discovered there was this thing"},{"speaker":"Adam Thompson","startTime":3886.43,"endTime":3888.26,"body":"called the old design and"},{"speaker":"Adam Thompson","startTime":3888.26,"endTime":3890.06,"body":"development network, and I"},{"speaker":"Adam Thompson","startTime":3888.26,"endTime":3890.06,"body":"thought that sounds What would I"},{"speaker":"Adam Thompson","startTime":3890.06,"endTime":3894.95,"body":"do or design that I met"},{"speaker":"Adam Thompson","startTime":3890.06,"endTime":3894.95,"body":"Michelle, from here and, and"},{"speaker":"Adam Thompson","startTime":3894.95,"endTime":3896.75,"body":"then I say, Can I join the"},{"speaker":"Adam Thompson","startTime":3894.95,"endTime":3896.75,"body":"committee it seems interesting"},{"speaker":"Adam Thompson","startTime":3896.75,"endTime":3899.51,"body":"So Michelle was in the committee"},{"speaker":"Adam Thompson","startTime":3896.75,"endTime":3899.51,"body":"was kind enough to bring me on"},{"speaker":"Adam Thompson","startTime":3899.93,"endTime":3902.45,"body":"I've just sort of been on it"},{"speaker":"Adam Thompson","startTime":3899.93,"endTime":3902.45,"body":"ever since. So I stayed on the"},{"speaker":"Adam Thompson","startTime":3902.45,"endTime":3905.24,"body":"committee, Tyson O'Connell, then"},{"speaker":"Adam Thompson","startTime":3902.45,"endTime":3905.24,"body":"convened the committee for a"},{"speaker":"Adam Thompson","startTime":3905.24,"endTime":3907.64,"body":"while, and he was fantastic at"},{"speaker":"Adam Thompson","startTime":3905.24,"endTime":3907.64,"body":"it. And then it sort of fell for"},{"speaker":"Adam Thompson","startTime":3907.64,"endTime":3911.12,"body":"me, naturally. And what we do is"},{"speaker":"Adam Thompson","startTime":3907.64,"endTime":3911.12,"body":"we find someone interesting to"},{"speaker":"Adam Thompson","startTime":3911.12,"endTime":3914.3,"body":"come in and give a talk or a"},{"speaker":"Adam Thompson","startTime":3911.12,"endTime":3914.3,"body":"discussion to a group of people"},{"speaker":"Adam Thompson","startTime":3914.3,"endTime":3916.1,"body":"in South Australia who are"},{"speaker":"Adam Thompson","startTime":3914.3,"endTime":3916.1,"body":"interested in org design and"},{"speaker":"Adam Thompson","startTime":3916.1,"endTime":3917.45,"body":"development, maybe three or"},{"speaker":"Adam Thompson","startTime":3916.1,"endTime":3917.45,"body":"four."},{"speaker":"Daniel Franco","startTime":3918.14,"endTime":3922.07,"body":"Do you ever have"},{"speaker":"Daniel Franco","startTime":3918.14,"endTime":3922.07,"body":"those combos? So present? Yeah,"},{"speaker":"Daniel Franco","startTime":3922.07,"endTime":3922.55,"body":"present."},{"speaker":"Adam Thompson","startTime":3922.78,"endTime":3924.61,"body":"I often think i"},{"speaker":"Adam Thompson","startTime":3922.78,"endTime":3924.61,"body":"reckon I've got some interesting"},{"speaker":"Adam Thompson","startTime":3924.61,"endTime":3926.41,"body":"stuff to tell the group. But"},{"speaker":"Adam Thompson","startTime":3924.61,"endTime":3926.41,"body":"there's a part being the"},{"speaker":"Adam Thompson","startTime":3926.41,"endTime":3927.79,"body":"convener is a bit [inaudible"},{"speaker":"Adam Thompson","startTime":3926.41,"endTime":3927.79,"body":"audio]"},{"speaker":"Daniel Franco","startTime":3928.72,"endTime":3932.2,"body":"to find this"},{"speaker":"Daniel Franco","startTime":3928.72,"endTime":3932.2,"body":"podcast and see if they want you"},{"speaker":"Daniel Franco","startTime":3932.2,"endTime":3935.17,"body":"to see that as a good marketing"},{"speaker":"Daniel Franco","startTime":3932.2,"endTime":3935.17,"body":"pitch for me."},{"speaker":"Adam Thompson","startTime":3935.95,"endTime":3938.35,"body":"I've done one or"},{"speaker":"Adam Thompson","startTime":3935.95,"endTime":3938.35,"body":"two, I tried an experimental one"},{"speaker":"Adam Thompson","startTime":3938.35,"endTime":3940.96,"body":"where I, instead of doing the"},{"speaker":"Adam Thompson","startTime":3938.35,"endTime":3940.96,"body":"usual slides, I just drew"},{"speaker":"Adam Thompson","startTime":3940.96,"endTime":3943.96,"body":"pictures on my whiteboard, took"},{"speaker":"Adam Thompson","startTime":3940.96,"endTime":3943.96,"body":"photos of them and use that as"},{"speaker":"Adam Thompson","startTime":3943.96,"endTime":3946.15,"body":"my presentation. Now I think it"},{"speaker":"Adam Thompson","startTime":3943.96,"endTime":3946.15,"body":"was weird"},{"speaker":"Daniel Franco","startTime":3946.6,"endTime":3949.87,"body":"can't but it's,"},{"speaker":"Daniel Franco","startTime":3946.6,"endTime":3949.87,"body":"but isn't that your style? it's"},{"speaker":"Daniel Franco","startTime":3949.87,"endTime":3953.11,"body":"a bit quirky, not saying you're"},{"speaker":"Daniel Franco","startTime":3949.87,"endTime":3953.11,"body":"weird. And quirky is your style."},{"speaker":"Adam Thompson","startTime":3953.17,"endTime":3955.27,"body":"I like to try it."},{"speaker":"Adam Thompson","startTime":3953.17,"endTime":3955.27,"body":"I like to try things out now."},{"speaker":"Adam Thompson","startTime":3955.27,"endTime":3957.58,"body":"Yeah, but remember, at the"},{"speaker":"Adam Thompson","startTime":3955.27,"endTime":3957.58,"body":"bottom is still fundamentals"},{"speaker":"Adam Thompson","startTime":3957.58,"endTime":3960.1,"body":"that are we being adult enough"},{"speaker":"Adam Thompson","startTime":3957.58,"endTime":3960.1,"body":"to get along with each other?"},{"speaker":"Adam Thompson","startTime":3960.13,"endTime":3963.31,"body":"Are we talking about the word?"},{"speaker":"Adam Thompson","startTime":3960.13,"endTime":3963.31,"body":"Yeah. Have we had a haven't had"},{"speaker":"Adam Thompson","startTime":3963.31,"endTime":3966.25,"body":"a crack at working out where"},{"speaker":"Adam Thompson","startTime":3963.31,"endTime":3966.25,"body":"we're going? So yeah, in"},{"speaker":"Adam Thompson","startTime":3966.25,"endTime":3969.34,"body":"sometimes I think maybe I'm"},{"speaker":"Adam Thompson","startTime":3966.25,"endTime":3969.34,"body":"quirky because in the end, I try"},{"speaker":"Adam Thompson","startTime":3969.34,"endTime":3973.0,"body":"to in the end, I just get it"},{"speaker":"Adam Thompson","startTime":3969.34,"endTime":3973.0,"body":"down to what's ultra normal. So"},{"speaker":"Adam Thompson","startTime":3973.06,"endTime":3975.61,"body":"in perhaps in the modern world,"},{"speaker":"Adam Thompson","startTime":3973.06,"endTime":3975.61,"body":"that is what we just to say,"},{"speaker":"Adam Thompson","startTime":3975.97,"endTime":3978.4,"body":"amongst all the fancy stuff"},{"speaker":"Adam Thompson","startTime":3975.97,"endTime":3978.4,"body":"which I respect by the way, I've"},{"speaker":"Adam Thompson","startTime":3978.4,"endTime":3980.98,"body":"got no issue when people say"},{"speaker":"Adam Thompson","startTime":3978.4,"endTime":3980.98,"body":"that's just the same stuff."},{"speaker":"Adam Thompson","startTime":3980.98,"endTime":3983.35,"body":"repackage, because I'll say,"},{"speaker":"Adam Thompson","startTime":3980.98,"endTime":3983.35,"body":"Well, if it's selling good"},{"speaker":"Adam Thompson","startTime":3983.35,"endTime":3987.79,"body":"stuff, great. repackage, yeah."},{"speaker":"Adam Thompson","startTime":3983.35,"endTime":3987.79,"body":"So I don't mind if I'm using"},{"speaker":"Adam Thompson","startTime":3987.82,"endTime":3990.7,"body":"agile methodologies is simply a"},{"speaker":"Adam Thompson","startTime":3987.82,"endTime":3990.7,"body":"repackaging of some things that"},{"speaker":"Adam Thompson","startTime":3990.7,"endTime":3993.4,"body":"occurred back in 1950. Because"},{"speaker":"Adam Thompson","startTime":3990.7,"endTime":3993.4,"body":"it's getting people to do stuff"},{"speaker":"Adam Thompson","startTime":3993.4,"endTime":3996.37,"body":"that suits them what they need."},{"speaker":"Adam Thompson","startTime":3993.4,"endTime":3996.37,"body":"Yeah, that's great. But in the"},{"speaker":"Adam Thompson","startTime":3996.37,"endTime":3999.28,"body":"area, my work is about making it"},{"speaker":"Adam Thompson","startTime":3996.37,"endTime":3999.28,"body":"normal, or making it"},{"speaker":"Adam Thompson","startTime":3999.31,"endTime":4001.89,"body":"understandable again, yeah, we"},{"speaker":"Adam Thompson","startTime":3999.31,"endTime":4001.89,"body":"can fix it."},{"speaker":"Daniel Franco","startTime":4001.92,"endTime":4004.71,"body":"Well, isn't that"},{"speaker":"Daniel Franco","startTime":4001.92,"endTime":4004.71,"body":"generally what everyone does"},{"speaker":"Daniel Franco","startTime":4004.71,"endTime":4007.35,"body":"with business is grab what"},{"speaker":"Daniel Franco","startTime":4004.71,"endTime":4007.35,"body":"someone else has done and"},{"speaker":"Daniel Franco","startTime":4007.38,"endTime":4011.16,"body":"repackage it and make it"},{"speaker":"Daniel Franco","startTime":4007.38,"endTime":4011.16,"body":"different in niche, the whole I"},{"speaker":"Adam Thompson","startTime":4011.16,"endTime":4013.59,"body":"don't think I've"},{"speaker":"Adam Thompson","startTime":4011.16,"endTime":4013.59,"body":"had an original idea. If I've"},{"speaker":"Adam Thompson","startTime":4013.59,"endTime":4016.53,"body":"got any originality, it's my way"},{"speaker":"Adam Thompson","startTime":4013.59,"endTime":4016.53,"body":"of explaining stuff. But I'm"},{"speaker":"Adam Thompson","startTime":4016.53,"endTime":4019.53,"body":"always very careful to say that,"},{"speaker":"Adam Thompson","startTime":4016.53,"endTime":4019.53,"body":"um, yeah, he's the source books."},{"speaker":"Adam Thompson","startTime":4019.53,"endTime":4021.99,"body":"He's the stuff but a lot of"},{"speaker":"Adam Thompson","startTime":4019.53,"endTime":4021.99,"body":"people I work with, say, Have"},{"speaker":"Adam Thompson","startTime":4021.99,"endTime":4024.12,"body":"you read the book? And and"},{"speaker":"Adam Thompson","startTime":4021.99,"endTime":4024.12,"body":"they'll say, Well, yeah, well,"},{"speaker":"Adam Thompson","startTime":4024.12,"endTime":4026.4,"body":"why don't you just come and I'll"},{"speaker":"Adam Thompson","startTime":4024.12,"endTime":4026.4,"body":"buy you lunch, come and tell me"},{"speaker":"Adam Thompson","startTime":4026.4,"endTime":4028.47,"body":"about it. Yeah. And I kind of"},{"speaker":"Adam Thompson","startTime":4026.4,"endTime":4028.47,"body":"enjoy doing that as well."},{"speaker":"Adam Thompson","startTime":4028.47,"endTime":4030.9,"body":"Because I, the more I can"},{"speaker":"Adam Thompson","startTime":4028.47,"endTime":4030.9,"body":"explain what I understand from a"},{"speaker":"Adam Thompson","startTime":4030.9,"endTime":4032.61,"body":"given book, the better I"},{"speaker":"Adam Thompson","startTime":4030.9,"endTime":4032.61,"body":"understand it."},{"speaker":"Daniel Franco","startTime":4032.91,"endTime":4035.1,"body":"Yeah, there's"},{"speaker":"Daniel Franco","startTime":4032.91,"endTime":4035.1,"body":"something out there is a app now"},{"speaker":"Daniel Franco","startTime":4035.1,"endTime":4038.82,"body":"called blink list, which people"},{"speaker":"Daniel Franco","startTime":4035.1,"endTime":4038.82,"body":"saw that? Does that what it does"},{"speaker":"Daniel Franco","startTime":4038.88,"endTime":4044.22,"body":"blink list is it gives you I"},{"speaker":"Daniel Franco","startTime":4038.88,"endTime":4044.22,"body":"think, generally the 5 to 10 of"},{"speaker":"Daniel Franco","startTime":4044.22,"endTime":4047.82,"body":"the main points that each book"},{"speaker":"Daniel Franco","startTime":4044.22,"endTime":4047.82,"body":"and it's a 10 Minute. It's"},{"speaker":"Daniel Franco","startTime":4047.82,"endTime":4052.47,"body":"almost like a podcast or an"},{"speaker":"Daniel Franco","startTime":4047.82,"endTime":4052.47,"body":"audiobook, but it's shortened to"},{"speaker":"Daniel Franco","startTime":4052.47,"endTime":4056.01,"body":"10 minutes. And this is the"},{"speaker":"Daniel Franco","startTime":4052.47,"endTime":4056.01,"body":"point. This is one example that"},{"speaker":"Daniel Franco","startTime":4056.01,"endTime":4059.64,"body":"was used. There's you go and run"},{"speaker":"Daniel Franco","startTime":4056.01,"endTime":4059.64,"body":"with it. So what's going on?"},{"speaker":"Adam Thompson","startTime":4059.79,"endTime":4061.83,"body":"I reckon the part"},{"speaker":"Adam Thompson","startTime":4059.79,"endTime":4061.83,"body":"that I like to edit is to say,"},{"speaker":"Adam Thompson","startTime":4062.13,"endTime":4064.98,"body":"and here's what this means for"},{"speaker":"Adam Thompson","startTime":4062.13,"endTime":4064.98,"body":"you. And here's what to do."},{"speaker":"Daniel Franco","startTime":4065.22,"endTime":4069.0,"body":"Yeah, correct."},{"speaker":"Daniel Franco","startTime":4065.22,"endTime":4069.0,"body":"Yeah. So the blink list app is"},{"speaker":"Daniel Franco","startTime":4069.03,"endTime":4073.11,"body":"is targeted at those two, it"},{"speaker":"Daniel Franco","startTime":4069.03,"endTime":4073.11,"body":"really just talks about the"},{"speaker":"Daniel Franco","startTime":4073.11,"endTime":4077.4,"body":"book, right. So you know, where"},{"speaker":"Daniel Franco","startTime":4073.11,"endTime":4077.4,"body":"your, I guess advantage comes"},{"speaker":"Daniel Franco","startTime":4077.4,"endTime":4079.26,"body":"from is that you know, the"},{"speaker":"Daniel Franco","startTime":4077.4,"endTime":4079.26,"body":"person that you're speaking to,"},{"speaker":"Daniel Franco","startTime":4079.26,"endTime":4080.76,"body":"and how it would apply to them?"},{"speaker":"Adam Thompson","startTime":4080.79,"endTime":4083.07,"body":"Yes, yeah. Every"},{"speaker":"Adam Thompson","startTime":4080.79,"endTime":4083.07,"body":"now and then I'll come across"},{"speaker":"Adam Thompson","startTime":4083.07,"endTime":4085.23,"body":"something new. And I've lucky"},{"speaker":"Adam Thompson","startTime":4083.07,"endTime":4085.23,"body":"enough to have a group of long"},{"speaker":"Adam Thompson","startTime":4085.23,"endTime":4087.66,"body":"term clients that I can say,"},{"speaker":"Adam Thompson","startTime":4085.23,"endTime":4087.66,"body":"hey, I've just discovered this"},{"speaker":"Adam Thompson","startTime":4087.69,"endTime":4089.28,"body":"article and this could apply to"},{"speaker":"Adam Thompson","startTime":4087.69,"endTime":4089.28,"body":"you. Let's have a talk."},{"speaker":"Daniel Franco","startTime":4089.31,"endTime":4091.38,"body":"Yeah, look, I'm"},{"speaker":"Daniel Franco","startTime":4089.31,"endTime":4091.38,"body":"conscious of time. But I want to"},{"speaker":"Daniel Franco","startTime":4091.38,"endTime":4096.15,"body":"dive into that. Quickly. Before"},{"speaker":"Daniel Franco","startTime":4091.38,"endTime":4096.15,"body":"you are a big leader and reader,"},{"speaker":"Daniel Franco","startTime":4096.18,"endTime":4100.41,"body":"I should say and big learner as"},{"speaker":"Daniel Franco","startTime":4096.18,"endTime":4100.41,"body":"a leader, leader learner. A"},{"speaker":"Daniel Franco","startTime":4100.41,"endTime":4102.3,"body":"learner There you go. That's"},{"speaker":"Daniel Franco","startTime":4100.41,"endTime":4102.3,"body":"where the word lady comes from."},{"speaker":"Daniel Franco","startTime":4103.77,"endTime":4107.58,"body":"You you you read you learn you"},{"speaker":"Daniel Franco","startTime":4103.77,"endTime":4107.58,"body":"absorb your knowledge base is"},{"speaker":"Daniel Franco","startTime":4107.61,"endTime":4110.73,"body":"substantial. From what we've"},{"speaker":"Daniel Franco","startTime":4107.61,"endTime":4110.73,"body":"heard so far, in this podcast."},{"speaker":"Daniel Franco","startTime":4110.76,"endTime":4114.27,"body":"Do you have a methodology of"},{"speaker":"Daniel Franco","startTime":4110.76,"endTime":4114.27,"body":"reading do you pick up books"},{"speaker":"Daniel Franco","startTime":4114.27,"endTime":4117.21,"body":"read from cover to cover? Or do"},{"speaker":"Daniel Franco","startTime":4114.27,"endTime":4117.21,"body":"you pick up get information you"},{"speaker":"Daniel Franco","startTime":4117.21,"endTime":4118.98,"body":"need? Yeah, any of that"},{"speaker":"Adam Thompson","startTime":4119.03,"endTime":4120.74,"body":"one of the things"},{"speaker":"Adam Thompson","startTime":4119.03,"endTime":4120.74,"body":"I struggle with is that feeling"},{"speaker":"Adam Thompson","startTime":4120.74,"endTime":4123.32,"body":"of needing to complete. So I do"},{"speaker":"Adam Thompson","startTime":4120.74,"endTime":4123.32,"body":"struggle with the origin. I've"},{"speaker":"Adam Thompson","startTime":4123.32,"endTime":4127.88,"body":"got enough from this. I've got"},{"speaker":"Adam Thompson","startTime":4123.32,"endTime":4127.88,"body":"better over time. But I do read"},{"speaker":"Adam Thompson","startTime":4127.88,"endTime":4130.73,"body":"somewhat quickly. And I've been"},{"speaker":"Adam Thompson","startTime":4127.88,"endTime":4130.73,"body":"really gratified that over the"},{"speaker":"Adam Thompson","startTime":4130.73,"endTime":4133.37,"body":"last few years, it's been an"},{"speaker":"Adam Thompson","startTime":4130.73,"endTime":4133.37,"body":"especially with LinkedIn, you"},{"speaker":"Adam Thompson","startTime":4133.37,"endTime":4135.68,"body":"just get in touch with authors"},{"speaker":"Adam Thompson","startTime":4133.37,"endTime":4135.68,"body":"and talk to him. It's almost"},{"speaker":"Adam Thompson","startTime":4135.68,"endTime":4138.83,"body":"like what does this person"},{"speaker":"Adam Thompson","startTime":4135.68,"endTime":4138.83,"body":"reckon? You know, so. But that"},{"speaker":"Adam Thompson","startTime":4138.83,"endTime":4141.77,"body":"would be my general approach is"},{"speaker":"Adam Thompson","startTime":4138.83,"endTime":4141.77,"body":"I'm looking for I'm scanning,"},{"speaker":"Adam Thompson","startTime":4141.77,"endTime":4144.2,"body":"whatever the latest thing is,"},{"speaker":"Adam Thompson","startTime":4141.77,"endTime":4144.2,"body":"but often what I'll do is a"},{"speaker":"Adam Thompson","startTime":4144.2,"endTime":4147.29,"body":"reread of the classics. And in"},{"speaker":"Adam Thompson","startTime":4144.2,"endTime":4147.29,"body":"the classics, you'll find such"},{"speaker":"Adam Thompson","startTime":4147.29,"endTime":4150.29,"body":"fundamental stuff that can apply"},{"speaker":"Adam Thompson","startTime":4147.29,"endTime":4150.29,"body":"to everyone. Yeah, that can be"},{"speaker":"Adam Thompson","startTime":4150.29,"endTime":4153.74,"body":"quite useful. So but I still"},{"speaker":"Adam Thompson","startTime":4150.29,"endTime":4153.74,"body":"like, if I find someone who I've"},{"speaker":"Adam Thompson","startTime":4153.74,"endTime":4156.68,"body":"liked their work. So a couple of"},{"speaker":"Adam Thompson","startTime":4153.74,"endTime":4156.68,"body":"YouTube speeches, if I discover"},{"speaker":"Adam Thompson","startTime":4156.68,"endTime":4159.62,"body":"they've got a book, I still like"},{"speaker":"Adam Thompson","startTime":4156.68,"endTime":4159.62,"body":"to go to their book, because"},{"speaker":"Adam Thompson","startTime":4159.65,"endTime":4163.25,"body":"when I read the book, I just get"},{"speaker":"Adam Thompson","startTime":4159.65,"endTime":4163.25,"body":"this feeling of depth. And now I"},{"speaker":"Adam Thompson","startTime":4163.25,"endTime":4166.85,"body":"get it. And now I can apply it."},{"speaker":"Adam Thompson","startTime":4163.25,"endTime":4166.85,"body":"Yeah, at least parts of that are"},{"speaker":"Adam Thompson","startTime":4166.85,"endTime":4167.9,"body":"gonna be relevant. So"},{"speaker":"Daniel Franco","startTime":4167.93,"endTime":4170.75,"body":"yeah, and you"},{"speaker":"Daniel Franco","startTime":4167.93,"endTime":4170.75,"body":"still read cover to cover then?"},{"speaker":"Daniel Franco","startTime":4170.75,"endTime":4173.18,"body":"Or do you just pick the"},{"speaker":"Daniel Franco","startTime":4170.75,"endTime":4173.18,"body":"information if it's good enough,"},{"speaker":"Adam Thompson","startTime":4173.0,"endTime":4175.01,"body":"the last thing I"},{"speaker":"Adam Thompson","startTime":4173.0,"endTime":4175.01,"body":"read cover to cover was a book"},{"speaker":"Adam Thompson","startTime":4173.18,"endTime":4173.33,"body":"what"},{"speaker":"Adam Thompson","startTime":4175.01,"endTime":4177.5,"body":"called Patterns of Strategy by"},{"speaker":"Adam Thompson","startTime":4175.01,"endTime":4177.5,"body":"Patrick Hoverstadt , and Lucy"},{"speaker":"Adam Thompson","startTime":4177.5,"endTime":4179.75,"body":"Loh. And that blew my mind, it"},{"speaker":"Adam Thompson","startTime":4177.5,"endTime":4179.75,"body":"made me realize that all the"},{"speaker":"Adam Thompson","startTime":4179.75,"endTime":4182.54,"body":"strategy work I've done today,"},{"speaker":"Adam Thompson","startTime":4179.75,"endTime":4182.54,"body":"which generally had got really"},{"speaker":"Adam Thompson","startTime":4182.54,"endTime":4185.57,"body":"good feedback could have been so"},{"speaker":"Adam Thompson","startTime":4182.54,"endTime":4185.57,"body":"much better. And so I started"},{"speaker":"Adam Thompson","startTime":4185.57,"endTime":4188.39,"body":"applying their method. I spoke"},{"speaker":"Adam Thompson","startTime":4185.57,"endTime":4188.39,"body":"to them a few times, I started"},{"speaker":"Adam Thompson","startTime":4188.39,"endTime":4191.87,"body":"using their method. And I'm"},{"speaker":"Adam Thompson","startTime":4188.39,"endTime":4191.87,"body":"actually going to do some formal"},{"speaker":"Adam Thompson","startTime":4191.87,"endTime":4194.69,"body":"training with them. So I want to"},{"speaker":"Adam Thompson","startTime":4191.87,"endTime":4194.69,"body":"go even deeper. Yeah. So that's"},{"speaker":"Adam Thompson","startTime":4194.69,"endTime":4197.03,"body":"an example where I come across"},{"speaker":"Adam Thompson","startTime":4194.69,"endTime":4197.03,"body":"something that makes me go whoa,"},{"speaker":"Adam Thompson","startTime":4197.03,"endTime":4200.39,"body":"this is great stuff. So my"},{"speaker":"Adam Thompson","startTime":4197.03,"endTime":4200.39,"body":"strategy work yeah. I think it's"},{"speaker":"Adam Thompson","startTime":4200.39,"endTime":4202.4,"body":"just become a lot sharper."},{"speaker":"Daniel Franco","startTime":4202.42,"endTime":4204.88,"body":"Well, that's the"},{"speaker":"Daniel Franco","startTime":4202.42,"endTime":4204.88,"body":"beauty of consultancies. And it"},{"speaker":"Daniel Franco","startTime":4204.88,"endTime":4208.36,"body":"really and I'm not trying to"},{"speaker":"Daniel Franco","startTime":4204.88,"endTime":4208.36,"body":"plug consultants is that we are"},{"speaker":"Daniel Franco","startTime":4208.39,"endTime":4213.13,"body":"consistently looking for new"},{"speaker":"Daniel Franco","startTime":4208.39,"endTime":4213.13,"body":"knowledge and new ways of adding"},{"speaker":"Daniel Franco","startTime":4213.13,"endTime":4216.37,"body":"value to our clients isn't"},{"speaker":"Daniel Franco","startTime":4213.13,"endTime":4216.37,"body":"really that simple. Yeah, that's"},{"speaker":"Daniel Franco","startTime":4216.73,"endTime":4220.57,"body":"someone who is working within"},{"speaker":"Daniel Franco","startTime":4216.73,"endTime":4220.57,"body":"the business might not be doing"},{"speaker":"Daniel Franco","startTime":4220.57,"endTime":4224.17,"body":"that. And because of that drawn"},{"speaker":"Daniel Franco","startTime":4220.57,"endTime":4224.17,"body":"down or dragged down by the"},{"speaker":"Daniel Franco","startTime":4224.17,"endTime":4226.87,"body":"everyday running of that"},{"speaker":"Daniel Franco","startTime":4224.17,"endTime":4226.87,"body":"business. That's the beauty of"},{"speaker":"Daniel Franco","startTime":4226.87,"endTime":4230.02,"body":"consulting. Yeah. All right. So"},{"speaker":"Daniel Franco","startTime":4226.87,"endTime":4230.02,"body":"we are past that [inaudible"},{"speaker":"Daniel Franco","startTime":4230.32,"endTime":4234.97,"body":"audio]. We have a I have a few"},{"speaker":"Daniel Franco","startTime":4230.32,"endTime":4234.97,"body":"quickfire questions. I have you"},{"speaker":"Daniel Franco","startTime":4234.97,"endTime":4237.58,"body":"have not prepared for these, but"},{"speaker":"Daniel Franco","startTime":4234.97,"endTime":4237.58,"body":"one of them is about books. And"},{"speaker":"Daniel Franco","startTime":4237.58,"endTime":4241.18,"body":"we do talk a lot about about"},{"speaker":"Daniel Franco","startTime":4237.58,"endTime":4241.18,"body":"books. But if you were to"},{"speaker":"Daniel Franco","startTime":4241.18,"endTime":4244.0,"body":"recommend, I've got two"},{"speaker":"Daniel Franco","startTime":4241.18,"endTime":4244.0,"body":"questions about love seeing that"},{"speaker":"Daniel Franco","startTime":4244.0,"endTime":4247.42,"body":"you're very, very big reader."},{"speaker":"Daniel Franco","startTime":4244.0,"endTime":4247.42,"body":"What is one that has had the"},{"speaker":"Daniel Franco","startTime":4247.42,"endTime":4249.07,"body":"most impact in your life?"},{"speaker":"Adam Thompson","startTime":4249.1,"endTime":4252.4,"body":"Yeah. stewardship"},{"speaker":"Adam Thompson","startTime":4249.1,"endTime":4252.4,"body":"by Peter Block in terms of work"},{"speaker":"Adam Thompson","startTime":4252.4,"endTime":4256.69,"body":"life? Yeah. Just brilliant. And"},{"speaker":"Adam Thompson","startTime":4252.4,"endTime":4256.69,"body":"Zen and the Art of motorcycle?"},{"speaker":"Adam Thompson","startTime":4256.69,"endTime":4257.29,"body":"My thought was?"},{"speaker":"Daniel Franco","startTime":4258.32,"endTime":4260.06,"body":"Yeah, we'll put"},{"speaker":"Daniel Franco","startTime":4258.32,"endTime":4260.06,"body":"them in the show notes. Now,"},{"speaker":"Daniel Franco","startTime":4260.06,"endTime":4263.75,"body":"number two, other than those two"},{"speaker":"Daniel Franco","startTime":4260.06,"endTime":4263.75,"body":"books, is there a book that"},{"speaker":"Daniel Franco","startTime":4263.75,"endTime":4267.17,"body":"you've recommended to leaders"},{"speaker":"Daniel Franco","startTime":4263.75,"endTime":4267.17,"body":"who are looking to improve this"},{"speaker":"Daniel Franco","startTime":4267.17,"endTime":4269.69,"body":"strategy, their cultures,"},{"speaker":"Daniel Franco","startTime":4267.17,"endTime":4269.69,"body":"there's something that you could"},{"speaker":"Daniel Franco","startTime":4270.5,"endTime":4271.49,"body":"put people onto?"},{"speaker":"Adam Thompson","startTime":4271.54,"endTime":4274.96,"body":"Yeah. I often"},{"speaker":"Adam Thompson","startTime":4271.54,"endTime":4274.96,"body":"recommend people read the goal"},{"speaker":"Adam Thompson","startTime":4275.02,"endTime":4280.0,"body":"by Eli goldratt. It's from way"},{"speaker":"Adam Thompson","startTime":4275.02,"endTime":4280.0,"body":"back in 1984 96. But I always"},{"speaker":"Adam Thompson","startTime":4280.0,"endTime":4282.91,"body":"say to people read it"},{"speaker":"Adam Thompson","startTime":4280.0,"endTime":4282.91,"body":"specifically with a view that"},{"speaker":"Adam Thompson","startTime":4282.91,"endTime":4286.45,"body":"this is not about manufacturing."},{"speaker":"Adam Thompson","startTime":4282.91,"endTime":4286.45,"body":"So be consistently asking"},{"speaker":"Adam Thompson","startTime":4286.45,"endTime":4290.14,"body":"yourself, how would this apply"},{"speaker":"Adam Thompson","startTime":4286.45,"endTime":4290.14,"body":"to my organization? So convince"},{"speaker":"Adam Thompson","startTime":4290.14,"endTime":4292.36,"body":"yourself that it does, and your"},{"speaker":"Adam Thompson","startTime":4290.14,"endTime":4292.36,"body":"question is to work out how,"},{"speaker":"Adam Thompson","startTime":4292.57,"endTime":4295.48,"body":"yeah, and then the other one"},{"speaker":"Adam Thompson","startTime":4292.57,"endTime":4295.48,"body":"would be it's an audio book. And"},{"speaker":"Adam Thompson","startTime":4295.6,"endTime":4298.12,"body":"I think it's actually called"},{"speaker":"Adam Thompson","startTime":4295.6,"endTime":4298.12,"body":"spiral dynamics. And the author"},{"speaker":"Adam Thompson","startTime":4298.12,"endTime":4300.85,"body":"of the book Spiral dynamics, one"},{"speaker":"Adam Thompson","startTime":4298.12,"endTime":4300.85,"body":"of the co authors, Don Beck, he"},{"speaker":"Adam Thompson","startTime":4301.27,"endTime":4303.73,"body":"did a series of six lectures"},{"speaker":"Adam Thompson","startTime":4301.27,"endTime":4303.73,"body":"that he gave, and that is"},{"speaker":"Adam Thompson","startTime":4303.73,"endTime":4306.28,"body":"brilliant at understanding value"},{"speaker":"Adam Thompson","startTime":4303.73,"endTime":4306.28,"body":"systems and how things work and"},{"speaker":"Adam Thompson","startTime":4306.28,"endTime":4309.16,"body":"he's got such a southern draw in"},{"speaker":"Adam Thompson","startTime":4306.28,"endTime":4309.16,"body":"terms of American Yeah, you"},{"speaker":"Adam Thompson","startTime":4309.16,"endTime":4312.49,"body":"listen to it on two times speed,"},{"speaker":"Adam Thompson","startTime":4309.16,"endTime":4312.49,"body":"and it sounds normal. Okay, so"},{"speaker":"Adam Thompson","startTime":4312.49,"endTime":4314.11,"body":"what was spiral dynamics?"},{"speaker":"Daniel Franco","startTime":4314.149,"endTime":4314.989,"body":"spiral dynamics?"},{"speaker":"Adam Thompson","startTime":4314.99,"endTime":4317.3,"body":"Why the"},{"speaker":"Adam Thompson","startTime":4314.99,"endTime":4317.3,"body":"audiobook? the audiobook? is"},{"speaker":"Adam Thompson","startTime":4317.3,"endTime":4317.54,"body":"fed,"},{"speaker":"Daniel Franco","startTime":4317.63,"endTime":4319.28,"body":"you get on"},{"speaker":"Daniel Franco","startTime":4317.63,"endTime":4319.28,"body":"Audible. Yeah, yeah,"},{"speaker":"Adam Thompson","startTime":4319.28,"endTime":4320.03,"body":"I totally get"},{"speaker":"Adam Thompson","startTime":4319.28,"endTime":4320.03,"body":"that."},{"speaker":"Daniel Franco","startTime":4321.29,"endTime":4323.99,"body":"All right. So if"},{"speaker":"Daniel Franco","startTime":4321.29,"endTime":4323.99,"body":"you had one superpower, what"},{"speaker":"Daniel Franco","startTime":4324.02,"endTime":4325.04,"body":"would it be?"},{"speaker":"Adam Thompson","startTime":4326.41,"endTime":4329.14,"body":"Well, this is one"},{"speaker":"Adam Thompson","startTime":4326.41,"endTime":4329.14,"body":"that I've often I love the film,"},{"speaker":"Adam Thompson","startTime":4329.14,"endTime":4333.01,"body":"Liar, liar. And another seems"},{"speaker":"Adam Thompson","startTime":4329.14,"endTime":4333.01,"body":"like a weird one. But for a"},{"speaker":"Adam Thompson","startTime":4333.01,"endTime":4335.92,"body":"start you just watching someone"},{"speaker":"Adam Thompson","startTime":4333.01,"endTime":4335.92,"body":"losing their mind? Yes. I've"},{"speaker":"Adam Thompson","startTime":4335.92,"endTime":4338.98,"body":"actually cut a few live clips"},{"speaker":"Adam Thompson","startTime":4335.92,"endTime":4338.98,"body":"into my video. Like, I like it"},{"speaker":"Adam Thompson","startTime":4338.98,"endTime":4342.79,"body":"that much. But if I could have"},{"speaker":"Adam Thompson","startTime":4338.98,"endTime":4342.79,"body":"the ability for everyone to say,"},{"speaker":"Adam Thompson","startTime":4343.21,"endTime":4346.63,"body":"what they really thinking inside"},{"speaker":"Adam Thompson","startTime":4343.21,"endTime":4346.63,"body":"a meeting, but I don't mean to"},{"speaker":"Adam Thompson","startTime":4346.66,"endTime":4350.14,"body":"be mean about it. But like,"},{"speaker":"Adam Thompson","startTime":4346.66,"endTime":4350.14,"body":"imagine people saying this. I"},{"speaker":"Adam Thompson","startTime":4350.14,"endTime":4352.39,"body":"feel obligated to support your"},{"speaker":"Adam Thompson","startTime":4350.14,"endTime":4352.39,"body":"project, but I really can't"},{"speaker":"Adam Thompson","startTime":4352.39,"endTime":4355.3,"body":"because I'm scared that if I do,"},{"speaker":"Adam Thompson","startTime":4352.39,"endTime":4355.3,"body":"my project won't get up. Yeah,"},{"speaker":"Adam Thompson","startTime":4355.3,"endTime":4358.33,"body":"like if people were actually"},{"speaker":"Adam Thompson","startTime":4355.3,"endTime":4358.33,"body":"forced to hear if we could say"},{"speaker":"Adam Thompson","startTime":4358.33,"endTime":4360.64,"body":"what we're really thinking."},{"speaker":"Adam Thompson","startTime":4358.33,"endTime":4360.64,"body":"We'll just keep pretending that"},{"speaker":"Adam Thompson","startTime":4360.64,"endTime":4362.65,"body":"I like you but I really don't"},{"speaker":"Adam Thompson","startTime":4360.64,"endTime":4362.65,"body":"I'd rather be somewhere else."},{"speaker":"Adam Thompson","startTime":4364.12,"endTime":4368.08,"body":"Arkan that'd be just amazing. If"},{"speaker":"Adam Thompson","startTime":4364.12,"endTime":4368.08,"body":"that is a superpower, we could"},{"speaker":"Adam Thompson","startTime":4368.08,"endTime":4371.26,"body":"make that occur. With everyone."},{"speaker":"Adam Thompson","startTime":4368.08,"endTime":4371.26,"body":"I think once we got over the"},{"speaker":"Adam Thompson","startTime":4371.26,"endTime":4374.2,"body":"initial shock of it, I just"},{"speaker":"Adam Thompson","startTime":4371.26,"endTime":4374.2,"body":"wonder how much better we would"},{"speaker":"Adam Thompson","startTime":4374.2,"endTime":4377.08,"body":"go like to go extreme"},{"speaker":"Adam Thompson","startTime":4374.2,"endTime":4377.08,"body":"authenticity. Yeah. So of"},{"speaker":"Adam Thompson","startTime":4377.08,"endTime":4379.93,"body":"course, the shock might be too"},{"speaker":"Adam Thompson","startTime":4377.08,"endTime":4379.93,"body":"much to handle. Yeah. But I'd be"},{"speaker":"Daniel Franco","startTime":4379.93,"endTime":4383.26,"body":"what it is about"},{"speaker":"Daniel Franco","startTime":4379.93,"endTime":4383.26,"body":"delivery, isn't it? Yeah. I"},{"speaker":"Daniel Franco","startTime":4383.26,"endTime":4385.75,"body":"never thought of Liar Liar as a"},{"speaker":"Daniel Franco","startTime":4383.26,"endTime":4385.75,"body":"Marvel superhero."},{"speaker":"Adam Thompson","startTime":4387.13,"endTime":4389.05,"body":"Just watch that"},{"speaker":"Adam Thompson","startTime":4387.13,"endTime":4389.05,"body":"point of view. Okay, what would"},{"speaker":"Adam Thompson","startTime":4389.05,"endTime":4391.27,"body":"happened? Because I think a lot"},{"speaker":"Adam Thompson","startTime":4389.05,"endTime":4391.27,"body":"of work meetings were trying to"},{"speaker":"Adam Thompson","startTime":4391.3,"endTime":4395.23,"body":"work through what's really going"},{"speaker":"Adam Thompson","startTime":4391.3,"endTime":4395.23,"body":"on. So I'd be fascinated to know"},{"speaker":"Adam Thompson","startTime":4395.23,"endTime":4397.63,"body":"in life, if we could just put on"},{"speaker":"Adam Thompson","startTime":4395.23,"endTime":4397.63,"body":"the table, what's really going"},{"speaker":"Adam Thompson","startTime":4397.63,"endTime":4400.33,"body":"on with all of our fears, and"},{"speaker":"Adam Thompson","startTime":4397.63,"endTime":4400.33,"body":"that sort of thing? how that"},{"speaker":"Adam Thompson","startTime":4400.33,"endTime":4402.37,"body":"would go. So that's one that"},{"speaker":"Adam Thompson","startTime":4400.33,"endTime":4402.37,"body":"often plays around in my mind."},{"speaker":"Adam Thompson","startTime":4402.4,"endTime":4403.18,"body":"That's brilliant."},{"speaker":"Daniel Franco","startTime":4403.61,"endTime":4406.88,"body":"So if you had"},{"speaker":"Daniel Franco","startTime":4403.61,"endTime":4406.88,"body":"access to a time machine, where"},{"speaker":"Daniel Franco","startTime":4406.88,"endTime":4407.63,"body":"would you go,"},{"speaker":"Adam Thompson","startTime":4407.81,"endTime":4409.85,"body":"I'd go back to"},{"speaker":"Adam Thompson","startTime":4407.81,"endTime":4409.85,"body":"the 50s. And the reason for that"},{"speaker":"Adam Thompson","startTime":4409.85,"endTime":4416.06,"body":"is, I'm fascinated whether life"},{"speaker":"Adam Thompson","startTime":4409.85,"endTime":4416.06,"body":"was easier or not in the 50s."},{"speaker":"Adam Thompson","startTime":4416.09,"endTime":4417.53,"body":"And there's a couple of"},{"speaker":"Adam Thompson","startTime":4416.09,"endTime":4417.53,"body":"important things I want to put"},{"speaker":"Adam Thompson","startTime":4417.53,"endTime":4420.8,"body":"on there. If you were a straight"},{"speaker":"Adam Thompson","startTime":4417.53,"endTime":4420.8,"body":"white male, then life would have"},{"speaker":"Adam Thompson","startTime":4420.8,"endTime":4424.28,"body":"been easier for you in the 50"},{"speaker":"Adam Thompson","startTime":4420.8,"endTime":4424.28,"body":"years. So be so what I'd like to"},{"speaker":"Adam Thompson","startTime":4424.28,"endTime":4427.25,"body":"see is how the world of work was"},{"speaker":"Adam Thompson","startTime":4424.28,"endTime":4427.25,"body":"was it more relaxed with it, you"},{"speaker":"Adam Thompson","startTime":4427.25,"endTime":4430.04,"body":"had faxes coming in, presumably,"},{"speaker":"Adam Thompson","startTime":4427.25,"endTime":4430.04,"body":"you have that know, that sort of"},{"speaker":"Adam Thompson","startTime":4430.04,"endTime":4434.48,"body":"thing. However, if you weren't a"},{"speaker":"Adam Thompson","startTime":4430.04,"endTime":4434.48,"body":"straight white male, then you"},{"speaker":"Adam Thompson","startTime":4434.48,"endTime":4436.88,"body":"are up against even harder"},{"speaker":"Adam Thompson","startTime":4434.48,"endTime":4436.88,"body":"headwinds than you are today"},{"speaker":"Adam Thompson","startTime":4436.94,"endTime":4439.49,"body":"into that sort of thing. So I'd"},{"speaker":"Adam Thompson","startTime":4436.94,"endTime":4439.49,"body":"be fascinated to go back to that"},{"speaker":"Adam Thompson","startTime":4439.49,"endTime":4443.33,"body":"era to see the pleasant aspects"},{"speaker":"Adam Thompson","startTime":4439.49,"endTime":4443.33,"body":"of life. But for the underlying"},{"speaker":"Adam Thompson","startTime":4443.33,"endTime":4444.92,"body":"almost horrible aspects, a lot"},{"speaker":"Adam Thompson","startTime":4443.33,"endTime":4444.92,"body":"of"},{"speaker":"Daniel Franco","startTime":4445.43,"endTime":4447.05,"body":"change things. So"},{"speaker":"Daniel Franco","startTime":4445.43,"endTime":4447.05,"body":"we"},{"speaker":"Adam Thompson","startTime":4447.53,"endTime":4450.11,"body":"observe, we don't"},{"speaker":"Adam Thompson","startTime":4447.53,"endTime":4450.11,"body":"like to think we would good."},{"speaker":"Adam Thompson","startTime":4450.47,"endTime":4454.16,"body":"Would I like, Yeah, I don't"},{"speaker":"Adam Thompson","startTime":4450.47,"endTime":4454.16,"body":"know. Like, we all know that bad"},{"speaker":"Adam Thompson","startTime":4454.16,"endTime":4456.5,"body":"ships going on, you know, in the"},{"speaker":"Adam Thompson","startTime":4454.16,"endTime":4456.5,"body":"world. But are we actually out"},{"speaker":"Adam Thompson","startTime":4456.5,"endTime":4459.56,"body":"there protesting? So, you know,"},{"speaker":"Adam Thompson","startTime":4456.5,"endTime":4459.56,"body":"a lot the illusion that I would"},{"speaker":"Adam Thompson","startTime":4459.56,"endTime":4461.99,"body":"have, I would have had"},{"speaker":"Adam Thompson","startTime":4459.56,"endTime":4461.99,"body":"conversations, I think, but"},{"speaker":"Adam Thompson","startTime":4461.99,"endTime":4465.35,"body":"would they have been effective"},{"speaker":"Adam Thompson","startTime":4461.99,"endTime":4465.35,"body":"conversations? I don't know."},{"speaker":"Adam Thompson","startTime":4465.35,"endTime":4467.51,"body":"Like I have brought people up on"},{"speaker":"Adam Thompson","startTime":4465.35,"endTime":4467.51,"body":"stuff that I haven't thought was"},{"speaker":"Adam Thompson","startTime":4467.54,"endTime":4469.01,"body":"right. I have done that in my"},{"speaker":"Adam Thompson","startTime":4467.54,"endTime":4469.01,"body":"life."},{"speaker":"Daniel Franco","startTime":4470.05,"endTime":4473.8,"body":"But but in an era"},{"speaker":"Daniel Franco","startTime":4470.05,"endTime":4473.8,"body":"that in the year in an era that"},{"speaker":"Daniel Franco","startTime":4473.86,"endTime":4476.53,"body":"that is not arrived, but in the"},{"speaker":"Daniel Franco","startTime":4473.86,"endTime":4476.53,"body":"50s it was probably more"},{"speaker":"Daniel Franco","startTime":4476.53,"endTime":4477.01,"body":"accepted"},{"speaker":"Adam Thompson","startTime":4477.04,"endTime":4478.48,"body":"will be fat, I"},{"speaker":"Adam Thompson","startTime":4477.04,"endTime":4478.48,"body":"mean, because I'd naturally"},{"speaker":"Adam Thompson","startTime":4478.48,"endTime":4481.27,"body":"start a lot I'll do the cooking"},{"speaker":"Adam Thompson","startTime":4478.48,"endTime":4481.27,"body":"Yeah, what would that be like if"},{"speaker":"Adam Thompson","startTime":4481.27,"endTime":4482.95,"body":"someone What do you mean you're"},{"speaker":"Adam Thompson","startTime":4481.27,"endTime":4482.95,"body":"doing the cooking? Yeah, like,"},{"speaker":"Adam Thompson","startTime":4482.98,"endTime":4486.58,"body":"well, I can't Yeah, yeah. So now"},{"speaker":"Adam Thompson","startTime":4482.98,"endTime":4486.58,"body":"but but that's one particular"},{"speaker":"Adam Thompson","startTime":4486.58,"endTime":4489.25,"body":"year that does fascinate me"},{"speaker":"Adam Thompson","startTime":4486.58,"endTime":4489.25,"body":"because of its so called"},{"speaker":"Adam Thompson","startTime":4489.25,"endTime":4491.44,"body":"illusion of the pleasant life,"},{"speaker":"Adam Thompson","startTime":4489.25,"endTime":4491.44,"body":"but I've got this feeling that"},{"speaker":"Adam Thompson","startTime":4491.44,"endTime":4495.31,"body":"it would have been so much, even"},{"speaker":"Adam Thompson","startTime":4491.44,"endTime":4495.31,"body":"more so well, hidden evil shit"},{"speaker":"Adam Thompson","startTime":4495.31,"endTime":4495.94,"body":"going on. Well,"},{"speaker":"Daniel Franco","startTime":4495.98,"endTime":4498.77,"body":"I think you"},{"speaker":"Daniel Franco","startTime":4495.98,"endTime":4498.77,"body":"nowadays it's the illusion of"},{"speaker":"Daniel Franco","startTime":4498.77,"endTime":4501.98,"body":"the simple life. The white male,"},{"speaker":"Daniel Franco","startTime":4498.77,"endTime":4501.98,"body":"straight white"},{"speaker":"Adam Thompson","startTime":4502.86,"endTime":4505.47,"body":"male. Yeah. And"},{"speaker":"Adam Thompson","startTime":4502.86,"endTime":4505.47,"body":"I'm very, very happy with that."},{"speaker":"Adam Thompson","startTime":4506.01,"endTime":4509.67,"body":"The strongest tail winds of me"},{"speaker":"Adam Thompson","startTime":4506.01,"endTime":4509.67,"body":"my demographic has got the"},{"speaker":"Adam Thompson","startTime":4509.67,"endTime":4510.87,"body":"strongest tail wind into it."},{"speaker":"Adam Thompson","startTime":4509.67,"endTime":4510.87,"body":"Yeah,"},{"speaker":"Daniel Franco","startTime":4510.87,"endTime":4513.96,"body":"I'm in the same"},{"speaker":"Daniel Franco","startTime":4510.87,"endTime":4513.96,"body":"boat. Yeah, absolutely. And last"},{"speaker":"Daniel Franco","startTime":4513.96,"endTime":4518.43,"body":"one, just to finish off and"},{"speaker":"Daniel Franco","startTime":4513.96,"endTime":4518.43,"body":"round off at. You are dad."},{"speaker":"Adam Thompson","startTime":4518.49,"endTime":4519.12,"body":"So yes."},{"speaker":"Daniel Franco","startTime":4519.33,"endTime":4522.06,"body":"I love a good dad"},{"speaker":"Daniel Franco","startTime":4519.33,"endTime":4522.06,"body":"joke. Do you have any good dad"},{"speaker":"Daniel Franco","startTime":4522.06,"endTime":4523.02,"body":"jokes you could share?"},{"speaker":"Adam Thompson","startTime":4522.29,"endTime":4525.53,"body":"Oh, let me think"},{"speaker":"Adam Thompson","startTime":4522.29,"endTime":4525.53,"body":"a good, good dad joke. Yeah,"},{"speaker":"Adam Thompson","startTime":4525.53,"endTime":4528.83,"body":"yeah. I don't know if it counts"},{"speaker":"Adam Thompson","startTime":4525.53,"endTime":4528.83,"body":"s a dad joke or not. But if o"},{"speaker":"Adam Thompson","startTime":4528.83,"endTime":4534.14,"body":"e of my favorites is a horrible"},{"speaker":"Adam Thompson","startTime":4528.83,"endTime":4534.14,"body":"joke of the dead joke, okay. Hor"},{"speaker":"Adam Thompson","startTime":4534.14,"endTime":4538.85,"body":"e walks into a bar. bartender"},{"speaker":"Adam Thompson","startTime":4534.14,"endTime":4538.85,"body":"says Why the long face? horses."},{"speaker":"Adam Thompson","startTime":4538.85,"endTime":4541.01,"body":"t's so I can eat the prairie"},{"speaker":"Adam Thompson","startTime":4538.85,"endTime":4541.01,"body":"rasses while also being aware"},{"speaker":"Daniel Franco","startTime":4544.94,"endTime":4547.58,"body":"Like he got a"},{"speaker":"Daniel Franco","startTime":4544.94,"endTime":4547.58,"body":"laugh coming from the room."},{"speaker":"Daniel Franco","startTime":4548.69,"endTime":4552.71,"body":"You've obviously done well, well"},{"speaker":"Daniel Franco","startTime":4548.69,"endTime":4552.71,"body":"done. Thank you very much, Adam,"},{"speaker":"Daniel Franco","startTime":4553.04,"endTime":4554.21,"body":"for coming on."},{"speaker":"Adam Thompson","startTime":4554.21,"endTime":4554.9,"body":"really a"},{"speaker":"Adam Thompson","startTime":4554.21,"endTime":4554.9,"body":"pleasure."},{"speaker":"Daniel Franco","startTime":4555.619,"endTime":4557.479,"body":"podcast. It's"},{"speaker":"Daniel Franco","startTime":4555.619,"endTime":4557.479,"body":"been Yeah, it's been great."},{"speaker":"Unknown","startTime":4557.509,"endTime":4558.229,"body":"Thank you."},{"speaker":"Daniel Franco","startTime":4558.229,"endTime":4560.719,"body":"I've learned lots"},{"speaker":"Daniel Franco","startTime":4558.229,"endTime":4560.719,"body":"in the hour. So thank you very"},{"speaker":"Daniel Franco","startTime":4560.719,"endTime":4563.659,"body":"much. Where do we find you? How"},{"speaker":"Daniel Franco","startTime":4560.719,"endTime":4563.659,"body":"do we get in contact with you?"},{"speaker":"Adam Thompson","startTime":4563.69,"endTime":4565.91,"body":"Sure. I put my"},{"speaker":"Adam Thompson","startTime":4563.69,"endTime":4565.91,"body":"videos up on LinkedIn every week"},{"speaker":"Adam Thompson","startTime":4565.91,"endTime":4569.0,"body":"for people who want and each"},{"speaker":"Adam Thompson","startTime":4565.91,"endTime":4569.0,"body":"video has an article that goes"},{"speaker":"Adam Thompson","startTime":4569.0,"endTime":4571.76,"body":"along with it. So my blog, which"},{"speaker":"Adam Thompson","startTime":4569.0,"endTime":4571.76,"body":"I started back when I was"},{"speaker":"Adam Thompson","startTime":4571.76,"endTime":4574.58,"body":"working in a salary job is"},{"speaker":"Adam Thompson","startTime":4571.76,"endTime":4574.58,"body":"called Zen organisations just"},{"speaker":"Adam Thompson","startTime":4574.58,"endTime":4578.03,"body":"zenorganisations, one word.com."},{"speaker":"Adam Thompson","startTime":4574.58,"endTime":4578.03,"body":"And people can sign up there."},{"speaker":"Adam Thompson","startTime":4578.03,"endTime":4581.21,"body":"And now that way, they'll get"},{"speaker":"Adam Thompson","startTime":4578.03,"endTime":4581.21,"body":"the video and the article to"},{"speaker":"Adam Thompson","startTime":4581.21,"endTime":4583.82,"body":"their inbox every week."},{"speaker":"Adam Thompson","startTime":4581.21,"endTime":4583.82,"body":"Otherwise, LinkedIn, my business"},{"speaker":"Adam Thompson","startTime":4583.82,"endTime":4586.46,"body":"is called Thompson"},{"speaker":"Adam Thompson","startTime":4583.82,"endTime":4586.46,"body":"Organizations. And so my website"},{"speaker":"Adam Thompson","startTime":4586.46,"endTime":4589.46,"body":"is Thompson"},{"speaker":"Adam Thompson","startTime":4586.46,"endTime":4589.46,"body":"organizations.com.au. But mainly"},{"speaker":"Adam Thompson","startTime":4589.46,"endTime":4592.22,"body":"just connected with me via my"},{"speaker":"Adam Thompson","startTime":4589.46,"endTime":4592.22,"body":"blog or on LinkedIn perfectly,"},{"speaker":"Adam Thompson","startTime":4592.22,"endTime":4593.42,"body":"probably the best way to get"},{"speaker":"Adam Thompson","startTime":4592.22,"endTime":4593.42,"body":"here. Yeah,"},{"speaker":"Daniel Franco","startTime":4593.48,"endTime":4595.31,"body":"thank you very"},{"speaker":"Daniel Franco","startTime":4593.48,"endTime":4595.31,"body":"much again. We'll have to have"},{"speaker":"Daniel Franco","startTime":4595.31,"endTime":4598.01,"body":"you back on again. That'd be a"},{"speaker":"Daniel Franco","startTime":4595.31,"endTime":4598.01,"body":"pleasure at some point. Yeah."},{"speaker":"Daniel Franco","startTime":4598.04,"endTime":4601.13,"body":"Right. Thank you very much. And"},{"speaker":"Daniel Franco","startTime":4598.04,"endTime":4601.13,"body":"that's us, Sonia cheese."},{"speaker":"Adam Thompson","startTime":4601.31,"endTime":4601.91,"body":"Thank you."},{"speaker":"Synergy IQ","startTime":4603.41,"endTime":4606.17,"body":"Thank you once again"},{"speaker":"Synergy IQ","startTime":4603.41,"endTime":4606.17,"body":"for joining us here at creating"},{"speaker":"Synergy IQ","startTime":4606.17,"endTime":4609.23,"body":"synergy. It's been great"},{"speaker":"Synergy IQ","startTime":4606.17,"endTime":4609.23,"body":"spending this time with you."},{"speaker":"Synergy IQ","startTime":4609.35,"endTime":4613.55,"body":"Please jump on to the Synergy IQ"},{"speaker":"Synergy IQ","startTime":4609.35,"endTime":4613.55,"body":"Facebook and LinkedIn page where"},{"speaker":"Synergy IQ","startTime":4613.55,"endTime":4617.15,"body":"the discussion continues after"},{"speaker":"Synergy IQ","startTime":4613.55,"endTime":4617.15,"body":"the show. join our mailing list"},{"speaker":"Synergy IQ","startTime":4617.15,"endTime":4621.53,"body":"so you'll know what's happening"},{"speaker":"Synergy IQ","startTime":4617.15,"endTime":4621.53,"body":"next at Synergy iq.com.au. And"},{"speaker":"Synergy IQ","startTime":4621.53,"endTime":4624.77,"body":"of course, don't forget to"},{"speaker":"Synergy IQ","startTime":4621.53,"endTime":4624.77,"body":"subscribe to this podcast. And"},{"speaker":"Synergy IQ","startTime":4624.77,"endTime":4627.23,"body":"if you really enjoyed it, please"},{"speaker":"Synergy IQ","startTime":4624.77,"endTime":4627.23,"body":"share it with your friends."}]}