In this episode we talk about lone working, and how it can affect health, wellbeing and personal safety. I talk with Joana Faustino, Senior Work Psychologist at RSSB, and Rachel Rowlinson, Associate Director at Britain Thinks, who has a special interest in health matters in the rail industry.
01:56 About Rachel and her role in the railway.
02:34 Who and what was involved in the research.
03:14 Guidance for lone workers and their managers, and just who is a lone worker.
04:55 How many people just might be lone workers?
05:35 How Covid-19 has influenced the number of lone worker roles.
05:54 Are you a lone worker if you work from home?
06:40 What makes you a lone worker?
07:25 The down side of lone working.
08:12 Things about lone working that can affect health, wellbeing, and safety.
09:17 What organisations can do to better support lone workers.
10:19 What lone workers can do to support their own wellbeing—some top tips.
11:22 Top tips from the guidance for physical health and safety.
12:35 The Lone Worker's Wellbeing Action Plan—what keeps lone workers happy and healthy at work, and what causes stress or anxiety
13:31 Sources of support available to lone workers.
Resources mentioned in this episode:
RSSB webpage: Keeping Lone Workers Safe and Secure. This page has links to all three of the guidance documents talked about in this episode.
Related resources:
T1213 Understanding the Health, Safety and Wellbeing Risks and Impacts of Lone Working in Rail—Project Report
https://www.rssb.co.uk/research-catalogue/CatalogueItem/T1213
Contact a Samaritan
https://www.samaritans.org/how-we-can-help/contact-samaritan/ or call 116 123.