This is The 311 podcast. I'm your host, Paul Bellows. This is a show about the people that make digital government work. If you'd like to find out more, visit yellowpencil.com.
Today, my guest is Miki Stricker-Talbot. Miki is responsible for intrepreneurship and strategic design in the citizen services branch at the city of Edmonton.
You may ask what intrepreneurship is and my answer is keep listening. That's what we'll be talking about. In addition to organizational design, kindness, privilege, and generally how to make change from within an organization rather than just top down.
I know that our podcast theme is on digital government and the people who are making change. And while digital isn't part of Miki's purpose in the organization, I think that the mindset she brings to making change is what's necessary for any digital worker who is feeling frustrated and like they can't do their work in the right way. Like they don't have the right supports. Miki's work has been recognized globally and Apolitical recently named her as one of the 100 most influential people in government. If you've come across, Miki's work on UNICORNS, that's an acronym that I'll let her unpack, then perhaps you've come to understand why the way she thinks and works is so important to pay attention to.
In particular with digital work, government is on the same talent hunt as the rest of the startup and software world but without the salaries and profit sharing that the private sector can sometimes offer. I think it's more and more important to think about the kind of organizations that we're creating to operate our public trusts. We need government to be the first place that passionate and talented people think about spending some or all of their career.
And if we have more people like Miki in positions of influence, then maybe we can make that come true. I loved having this conversation. Miki is a colleague, but also a friend. We had to edit out a few moments where we were just having fun, but I think you'll like what we left in. I hope you enjoy the conversation.
Thanks so much for listening. If you want to learn more about Miki's work and in particular, find her now infamous blog post on unicorns or read about unlearning, we'll have links in the show notes.
Government is about all of us. Let's keep making a better world. This has been the 311 podcast and I'm your host, Paul Bellows.